Related
So 6 months down the line I have reached a time where something has gone wrong with the phone.
Unfortunately I am not into rooting and In general happy with the phones capabilities.
However after the 4.1.1update its been sticking and acting weird. The keyboard can never remember the default setting I put it in, lockscreen shortcuts cannot be deleted after a while, and screen types or number cannot be deleted either. Touchwiz crashes and sometimes it fixes itself by hard resetting, sometimes it doesn't. The gmail wasn't updating yesterday either nor I was given the option to re-enable sync. The email client kept counting the emails after deletion of the read ones as -1....
God knows how many times I had to redo my contacts- calendar, settings etc... because of course no backup program is actually that good.
I have contacted samsung and they want to see the phone and decide if it can be repaired. I'm going to be left without a phone which is a tool for my work. Do you think I ought to get a loan phone or replacement?
Is there anything I can try before I send it that might work?
sent with nokia 5110
Gmail had some problems over the past couple of days.
If your deem it necessary, send it in for diagnostics, by all means. They will reflash your phone with new software and see what's what.
Thanks for that
sent with nokia 5110
after sending the phone to samsung, i am told that they updated the firmware, so the problems were eliminated.
I am waiting to pick up the phone tomorrow, so hopefully it will be back in business.
in the meantime i have also bought the front panel and back cover along with some assorted parts to make my white phone into pebble blue. Cool stuff! Dont know how to root the phone,but im good with changing the appearance of it!:laugh:
just an update on this.
i got the phone back with all they have done is upgraded to 4.1.2
the phone once i start to put my info back on gets stuck on the following areas:
1) deleting screens on touchwiz, the screen taken to the dust bin, crashes touchwiz and are not able to delete it.
2) Default keyboard turns back to samsung on every restart, even though you set a different default. This was also found to be true from samsung technical team!!!
3) Lockscreen options delete, also crushes touchwiz.
What i usually do after each hard reset is to eliminate the animations(all off) as i want the phone to go faster, i there is speculation that this may be the cause. I have now used up to .5 animation and so far its ok.
However the default keyboard is the only annoying thing now, and i cannot get rid of the samsung keyboard as i dont know how, and im reluctant to root just for that at risk of warranty!
All this has started after the 4.1.1 upgrade by the way,
and as i went and bought a second S3 today, brown one which looks fab, it did EXACTLY the same thing! so i returned it of course.
If others test it similarly and the same things happen, maybe samsung may need to log this as a bug and issue an update in the future.
1. My S3 did not crash when I deleted 5 pages of screens.
2. I love the default keyboard.
3. Never test that.
not had any of those issues, just tested them once more to see and all works fine
Ive swapped and changed keyboards many many times and never once had an issue with the default one being changed.
Can only suggest you send it back to them making sure they know they didnt fix it last time
Clearing data for Touchwiz launcher can fix the launcher crashes.
Would that also clear my settings?
Also how can it be that 2 completely different phones in manufacturing times had the exact same problem?
Those who tried the above, did you take the animations to off?
skimminstones said:
not had any of those issues, just tested them once more to see and all works fine
Ive swapped and changed keyboards many many times and never once had an issue with the default one being changed.
Can only suggest you send it back to them making sure they know they didnt fix it last time
Click to expand...
Click to collapse
Unfortunately the samsung technicians are at a loss themselves. My s3 on 4.0.4 had no such issues
vasp3690 said:
Unfortunately the samsung technicians are at a loss themselves. My s3 on 4.0.4 had no such issues
Click to expand...
Click to collapse
so get them to swap the phone under warranty. They cant find/fix the problem, the problems you have arent generic to the phone so they should give you a working model
skimminstones said:
so get them to swap the phone under warranty. They cant find/fix the problem, the problems you have arent generic to the phone so they should give you a working model
Click to expand...
Click to collapse
What good will it make if they change the phone? Since a completely new phone does exactly the same. Should I be changing every phone until I get one that works? How long will that take?
I was betting that a new phone would work and hence I bought the new one which I returned immediately of course as id had the same issues. This is why it makes me think it may be a firmware bug
vasp3690 said:
What good will it make if they change the phone? Since a completely new phone does exactly the same. Should I be changing every phone until I get one that works? How long will that take?
I was betting that a new phone would work and hence I bought the new one which I returned immediately of course as id had the same issues. This is why it makes me think it may be a firmware bug
Click to expand...
Click to collapse
well as not every phone is doing the same it would probably do some good but its upto you.
as i said earlier, not every phone has this faults, yours is the only one ive ever heard of with those faults. Its certainly not a firmware bug as its never happened on mine
Have you done exactly what I have above?
Jelly bean 4.1.2 or 4.1.1, animations to off, and also use a different keyboard and after setting the default see if samsung keyboard comes back as default?
I find it very hard to believe that I went and bought a random phone that once I did the above it immediately reacted as my previous one.And at the same time a technician from samsung also verifying that the samsung keyboard always flips back to default as well!!! The default only changes if you restart the phone, not on the fly
I cannot play a game with samsung to have the phone back and forth as its a daily tool for me. Unless I get a second handset as a replacement I cannot see any point me sending phones back and forth.
vasp3690 said:
Have you done exactly what I have above?
.
Click to expand...
Click to collapse
yes...as posted above
skimminstones said:
not had any of those issues, just tested them once more to see and all works fine
Ive swapped and changed keyboards many many times and never once had an issue with the default one being changed.
Can only suggest you send it back to them making sure they know they didnt fix it last time
Click to expand...
Click to collapse
still, if you dont want to believe me and think that every single gs3 out there is faulty its upto you i guess. Personally id be getting the phone swapped but thats just me
Thanks for verifying that at least your phone works fine. I will have to see what I have to do. So far I bet samsung wont do anything and according to them they have to try and fix it 3 times before they offer a replacement for it. What a shame
SGS III no usb connection only charges
Guys,
I bought my SIII on Monday(17th)....plugged it in my laptop and it worked fine.....But for the last couple of days whenever i plug it using the usb cable it only charges and the pc doesn't even recognize it. I tried checking this through the device manager but still it does not show any device connected to the computer.
I've done a factory reset and still no hope.
Can anyone help me out here ????? this is really frustrating....
mohsinmasoom said:
Guys,
I bought my SIII on Monday(17th)....plugged it in my laptop and it worked fine.....But for the last couple of days whenever i plug it using the usb cable it only charges and the pc doesn't even recognize it. I tried checking this through the device manager but still it does not show any device connected to the computer.
I've done a factory reset and still no hope.
Can anyone help me out here ????? this is really frustrating....
Click to expand...
Click to collapse
Why do want to connect it ? If you to transfer some data you can use airdroid https://play.google.com/store/apps/details?id=com.sand.airdroid
We only have what we give
A small update on this.
Samsung has received my phone and I hope they replace the motherboard for this issue. I'm on i9305 now and I will be selling the s3 once its back from the repair.
I also bought a secondhand s3 and it didn't have any issues with these glitches. For all I know these could be issues of a dying motherboard of this sudden death issue.
Hi guys,
New owner of a S4 (GT-I9505 international) here with a problem. 2 days ago I noticed the screen wasn't rotating anymore. I used to rotate it portrait/landscape in applications like Camera or Internet (browser). The moment when it started to bother me was when looking at pictures with the phone in portrait and the image was landscape. Trying to rotate the phone didn't help. It was frozen. I called a buddy of mine who has some experience with Samsung devices and told me to verify the "Auto-Rotation" settings. It was all OK and enabled. Then he suggested turning the phone off and pulling out the battery and SIM card for 5 minutes and putting it all back. This didn't help either. Finally we got to the point where he told me to enter *#0*# in the Phone dialing application. As you might already know, this code gives you access to the "testing" hidden utility. There I tested all the options available. Everything was fine except for the Sensors and SensorHub Selftest.
In the Sensors section, all the tests failed, starting with the Accelerometer and ending with the Temperature. I uploaded screenshots taken during the tests. Please remember this started 2 days ago. Before this it was working perfectly. I don't recall making and major changes like updating any OS components or installing/running stress utilities related to sensors or device behavior. After doing some research online and reading about other people's similar problems I got to the point where I started to suspect a problem with the MCU (Micro Controller Unit). This component, according to Samsung, controls all the sensors and reads raw data from them without accessing the AP (Application Processor) this way extending the battery life. I believe the problem is here because it seems odd that none of the sensors are working all of a sudden. Can this component put the sensors into a sleep state and shut them down completely? Might this be the case here?
Below are the solutions I tried in order to revive the MCU and finally the sensors. I was all without success:
1) Turned off the phone and pulled the battery and SIM out. Put the back in after about 5 minutes. Result: sensors not working.
2) Reset to factory-settings from the settings option while the phone was in the working state (turned on). Result: sensors not working.
3) Rooted the phone, installed Clockwork Recovery, made a full system and applications backup and then installed custom ROM (two actually: PACMan, Google Play Edition (4.3)). I did this in order to exclude a problem related to drivers in the stock Samsung ROM, even if it was logical that Samsung being the owner and manufacturer of the device might have the "best" drivers and applications for inquiring the device components/sensors. I am aware this ended the warranty for me, but can I know it can easily be undone. Result: sensors not working.
4) Restored the original stock Samsung ROM. Result: sensors not working.
The utilities used for sensor testing were: Sensor Kinetics and Sensor Tester. Both can be found in the Play Store. On my wives phone, which is an old HTC Desire, both utilities picked up the available sensors and created graphs with the results. On my S4, I only got blank charts/graphics/results. In Sensor Kinetics for the Gyro for example, the message was "Waiting for the Gyroscope sensor...", just that, stuck.
If there are any other guys (or ladies!) out there who encountered this awful experience, please reach out and tell me if you found any practical solution, any other then just taking the device back to warranty. I'm open to any suggestions.
Best regards,
Andrei
Most likely a defective device ... can't you claim warranty and sent it back?
Sounds like hardware failure. This would be an issue for Samsung to solve.
Sent from my GT-I9505
AvelonTs said:
Most likely a defective device ... can't you claim warranty and sent it back?
Click to expand...
Click to collapse
Unfortunately I bought it second-hand and it does not have any warranty. I guess it's one of those moments I wish I had patience and gathered more cash to buy a new one from the store. Anyway, it's my bad luck. I had it working perfectly for weeks after buying it. I will use it like this for the time being..
i´ve got the exact same problem since yesterday...
i think i´ll take it to the shop for warranty
I've got the exact same issue. All sensors are having the same issue. None are working,
I found out because my camera app was not switching between landscape and portait any more. All pictures are saved as landscape...
Called Samsung Netherlands and they told me to wipe my phone (still latest original stock ROM) and try again.
Making a backup now using Kies... and will hard reset it afterward and check the sensors.again.
Probably not going to work... So I have to send it in...
darklord said:
I've got the exact same issue. All sensors are having the same issue. None are working,
I found out because my camera app was not switching between landscape and portait any more. All pictures are saved as landscape...
Called Samsung Netherlands and they told me to wipe my phone (still latest original stock ROM) and try again.
Making a backup now using Kies... and will hard reset it afterward and check the sensors.again.
Probably not going to work... So I have to send it in...
Click to expand...
Click to collapse
Hi there. I had same problem with sensors and MCU test failed, so i took phone to service. They said its hardware failure and replaced main board. Im picking phone tommorow and we will see...
Hi guys,
I took mine to a local phone service, not the official one, but they are an affiliate. They could not figure out exactly what the problem was so they replaced the logic/main board just for testing. It was all working fine. They called and informed me of the findings. Given the fact I don't have warranty for it, they suggested to send it to our main service in Bucharest where they have a more sophisticated testing equipment. It is possible to get a more precise answer regarding the defective component and maybe a less pricey solution to the problem. At this time, the only viable option is to get a new logic board in place, which is about to set me back 250 USD. I will get an answer from Samsung in Bucharest by tomorrow or the day after tomorrow.
I will get back to you with my final solution... hopefully something not so expensive
@darklord, @eweu: please post back you findings. Maybe in the future when some other unfortunate owner finds his way in here, will have a better understanding of whats on the plate for him.
Thanks,
Hard reset did not work as expected. Going to drop it off at a local official repair center....
S4 Sensors failing
I have the same problem with my S4 GT-I9505 device not auto-rotate, air gestures with gyroscope and accelerometer tests failing. S4 been back for 3 weeks to Samsung for repair came back and failed again after 1 week
KSal7506 said:
I have the same problem with my S4 GT-I9505 device not auto-rotate, air gestures with gyroscope and accelerometer tests failing. S4 been back for 3 weeks to Samsung for repair came back and failed again after 1 week
Click to expand...
Click to collapse
After installing some other ROM's and playing with different CSC's I have no sound and even no wireless and only Edge speeds on some ROM's. Restoring from backups, wireless came back and HSDPA+ also, but no luck with sound what so ever. Now, I have a tablet more or less. Thanks Samsung, this is great!
canaris1780 said:
After installing some other ROM's and playing with different CSC's I have no sound and even no wireless and only Edge speeds on some ROM's. Restoring from backups, wireless came back and HSDPA+ also, but no luck with sound what so ever. Now, I have a tablet more or less. Thanks Samsung, this is great!
Click to expand...
Click to collapse
Flashed I9505XXUDMH8_I9505OXXDMHA_BTU, sound and wlan working again. Previous problem with MCU/sensors still there.
i'm tired
canaris1780 said:
Flashed I9505XXUDMH8_I9505OXXDMHA_BTU, sound and wlan working again. Previous problem with MCU/sensors still there.
Click to expand...
Click to collapse
really i'm tired to solve this issue.
when i install new stock software the sensors work fine just a few minutes only yhen return to fail again.
i think its software issue and i'll solve it :good::good::good:
Sensors work again
:laugh: :victory:
Its work right now by itself
:crying:
after uploading the pictures its fail again
abdali_m2 said:
:laugh: :victory:
Its work right now by itself
:crying:
after uploading the pictures its fail again
Click to expand...
Click to collapse
I have the same thing here
all sensors are broken because of SensorHub BIN FW Version: AT0199999
then i try to update firmware with *#2663# it failed.
I have the same problem with my S4 GT-I9505.
Suddenly the device do not auto-rotate, and no air gestures with gyroscope and accelerometer are working.
The SensorHubTest end with FAIL.
Mid december I got one OTA firmware update and I didn't notice any problems first.
A few days after newyear I notice that my auto-brightness adjustment did not work properly.
Can't remember if auto-rotate didn't work when I notice the auto-brightness problem.
But finally I am here because I searched for sensors problems.
I did the SensorsHub Test with *#0*# and it ends with FAIL.
It seems that there is a problem with the 4.3x firmware.
With 4.2x all was fine.
Can anybody confirm my thoughts - that the firmware is broken and not the MCU itself?
What can we try? Downgrade? I read that one was lucky with "factory reset" but it didn't helped to revive the MCU of my device.
Thanks for reading
and answering
___
DK
Hi, i am a owner of a sch-i545 phone, and i have the same problem with the phone: no response of any sensor and a fail on test (or upgrade firmware) of the sensorhub.
At this time i was tried a lot of solutions: i was flashed stock firmware, custom firmware, and of course a factory reset (by the way, the first time with this problem was when i did it a single factory reset), its still broken the communication with the sensors.
I get back to life the phone when i upgrade the phone from 4.2 to 4.3 (sadly) and get lost when i update the binaries in super su (previously rooted with vroot).
Yesterday i give the phone to a technician (a close friend of another best friend), he will test the phone on this weekend to determine what is the problem to try to fix it.
When He fix this phone, i will post any news!
Regards.
remy1004 said:
At this time i was tried a lot of solutions: i was flashed stock firmware, custom firmware, and of course a factory reset (by the way, the first time with this problem was when i did it a single factory reset), its still broken the communication with the sensors.
I get back to life the phone when i upgrade the phone from 4.2 to 4.3 (sadly) and get lost when i update the binaries in super su (previously rooted with vroot).
Regards.
Click to expand...
Click to collapse
Thanks for your answer. I have hope that the next firmware will fix it.
What is strange that none of any reseller/privers know this problem. It seems that also Samsung has no knowledge about this special error.
Well if the next firmware didn't fix the problem, I can replace my model with a working one, that is what the guy at the phone shop offers to me.
___
DK
Same Problem Here
Hi guys, I'm new to this forum so be nice :angel:
I am having the same problem in that none of the sensors are working which indicates that it is a connection issue or the actual hub not working or the firmware and not the individual sensors themselves. I have thought about this and looked around and to me it seems like there are only 3 possibilities for the problem:
1) The SensorHub BIN FW Version is out of date and needs to be updated manually (not through *#2663 as it doesn't work)
2) There is a connection issue e.g. the cable from the sensorhub to the motherboard is loose or broken
3) The sensorhub is broken (not the sensors)
I will try to find the firmware files and see if I can do a manual update. If that fails I will open up the phone and see if the cable is connected/broken. If I still cannot solve the issue, I will have to take it to the shop and hope I can fix it off warranty (I bought it second hand)
Dan
shadowsoulxp said:
Hi guys, I'm new to this forum so be nice :angel:
I am having the same problem in that none of the sensors are working which indicates that it is a connection issue or the actual hub not working or the firmware and not the individual sensors themselves.
[...]
I will try to find the firmware files and see if I can do a manual update. If that fails I will open up the phone and see if the cable is connected/broken. If I still cannot solve the issue, I will have to take it to the shop and hope I can fix it off warranty (I bought it second hand)
Dan
Click to expand...
Click to collapse
Thanks Dan for your reply.
I assume that your S4 shows the same behaviour as my one and the phone is still working fine.
The sensorhubtest failed and your light sensor for automatic adjusting and the sensor for turning the display are not working.
What is really strange that I went to a vodafone shop in Hamburg and ask them if there is any other one having problems with the S4.
You know the answer? They where wondering and telling me that this is wierd and they heard the first time of such an issue from me.
I showed them the device and showed them how I test the sensors. *#0*# funny they didn't know this combo
I hope that you succeed and share your knowledge,
with best regards.
___
DK
Hello everyone! So my problem aroused a few days ago when I noticed my phone would randomly reboot and get stuck on the boot screen. I would have to mess around and finally only to get a few minutes of usage. I had King Rom installed which I believe was the issue. Fortunately, while trying to use Odin to recovery to stock, it shuts off in the middle of recovery mode. Now I am getting the screen that says: an error has occurred while updating the device software. please use the emergency recovery function in the smart switch pc software. I have been up all night trying to fix this with no results. I am so upset because I rely on my phone for my job as I am a delivery driver. I can't afford a new phone right now and I don't know what to do. It seems like I am pretty much SOL. I am hoping someone will be able to help me! Thanks so much
Somehow I was actually able to restore it to stock successfully in Odin. But before it will finish the initiation process it reboots over and over and the issue persists. Could there be another factor as to why this has happened?
slimspittle said:
Somehow I was actually able to restore it to stock successfully in Odin. But before it will finish the initiation process it reboots over and over and the issue persists. Could there be another factor as to why this has happened?
Click to expand...
Click to collapse
Well, if you're unlucky it might as well be a hardware related failure.
If you look through XDA, there are more and more people having the boot loop problem right now (me included).
Especially after the latest December FW update.
I would try to do a emergency restore through SmartSwitch, then factory reset.
That's the last thing I tried, although it didn't help me in the end and now my mobile is back at Samsung for repair.
If it still bootloops after these steps I think you're out of luck and have to contact a Samsung repair center.
slimspittle said:
aroused
Click to expand...
Click to collapse
Arose is the word i think you were looking for!!
MisterKanister said:
Well, if you're unlucky it might as well be a hardware related failure.
If you look through XDA, there are more and more people having the boot loop problem right now (me included).
Especially after the latest December FW update.
I would try to do a emergency restore through SmartSwitch, then factory reset.
That's the last thing I tried, although it didn't help me in the end and now my mobile is back at Samsung for repair.
If it still bootloops after these steps I think you're out of luck and have to contact a Samsung repair center.
Click to expand...
Click to collapse
Well my phone is the International from Kenya and I'm not sure if Samsung will honor the warranty. I am able to get to the point where you add your Google account. From that point, it gets stuck at ''just a sec''. From that point, it starts to freeze. I guess somehow the phone is still messed up. Think I should try flashing it again?
Do you have TWRP or any custom recovery, does it freeze when your in that menu? Do you have an external SD inside?
dude9946 said:
Do you have TWRP or any custom recovery, does it freeze when your in that menu? Do you have an external SD inside?
Click to expand...
Click to collapse
No I do not anymore and it freezes when the firmware has loaded and it says optimizing apps. And yes I do have a an SD Card
Long shot... have you tired booting up the phone without the card in? It's really sounding like a hardware problem, maybe GPU if it gets triggered reliably...
dude9946 said:
Long shot... have you tired booting up the phone without the card in? It's really sounding like a hardware problem, maybe GPU if it gets triggered reliably...
Click to expand...
Click to collapse
So this time I actually retried Odin with stock restored from a different website. Then bypassed adding a google account. From that point, I no longer got to the ''just a sec'' screen. I was actually able to fully set up the device. I am assuming it will still have issues occasionally. We will see though. I am very lucky because I go to work in a few hours and would miss out on so much tips! Thanks everyone for your support! If the phone still has problems after a restore how do you get a hold of Samsung if its an International phone. Do you have to send it back to the country of origin?
Samsung may decide that you need to contact the country of origin, I know for example Sony stopped supporting international phones in their repair centers last year... While you have the phone up and running try to get some diagnostic info on why its happening.
dude9946 said:
Samsung may decide that you need to contact the country of origin, I know for example Sony stopped supporting international phones in their repair centers last year... While you have the phone up and running try to get some diagnostic info on why its happening.
Click to expand...
Click to collapse
How would I go about doing that?
slimspittle said:
How would I go about doing that?
Click to expand...
Click to collapse
you could get CPU-Z from the app store and take screenshots.
Although i dont thing that would help, just call the samsung support line and select to go to phones and explain whats happening. you wont have to send the phone back to the country of origin.
Cyber5hark said:
you could get CPU-Z from the app store and take screenshots.
Although i dont thing that would help, just call the samsung support line and select to go to phones and explain whats happening. you wont have to send the phone back to the country of origin.
Click to expand...
Click to collapse
I agree you should call Samsung, However you might* still need to send it back to its Origin... It's totally up to Samsung's current policy on supporting international phones. Due to cost, a lot of repair centers really only keep parts/new phones for the ones locally available. However, It's also possible that they are able to contact their international warehouse for parts... So who knows ¯\_(ツ)_/¯ Keep us updated though, other users in your situation would love to know what happens!
dude9946 said:
I agree you should call Samsung, However you might* still need to send it back to its Origin... It's totally up to Samsung's current policy on supporting international phones. Due to cost, a lot of repair centers really only keep parts/new phones for the ones locally available. However, It's also possible that they are able to contact their international warehouse for parts... So who knows ¯\_(ツ)_/¯ Keep us updated though, other users in your situation would love to know what happens!
Click to expand...
Click to collapse
Okay so now it is stuck in a bootloop even after restoring to Odin again. I will try to get a hold of Samsung to see what they say. If not, I paid for my phone with my Wells Fargo Credit card and they have insurance. May get a replacement through them if Samsung won't help
So I just called them and they said to go into my local Samsung store within Best Buy to have them reflash the firmware lol. Going to take it their now to see what happens. Wish me luck
slimspittle said:
So I just called them and they said to go into my local Samsung store within Best Buy to have them reflash the firmware lol. Going to take it their now to see what happens. Wish me luck
Click to expand...
Click to collapse
Ha! did you tell them you already tried... good luck, keep us updated!
@slimspittle dont let us down, we need an update!
Okay so to send it in to Samsung(No charge for software issue as they said) they want a receipt with the IMEI on it. I bought the phone from Amazon and their is no IMEI on the receipt.
so, this phone died for me in 2017, and have been in a drawer since then. then i thought why not ask. so long story short if i remember correctly: bought it new. i rooted it since all the cool kids do that. then i did some update i think. and then in the winter of 2017 in beginning it just started behaving weirdly for me and then it turned off and all kinds of shenanigans. cant restart using different methods, sometimes it blinks, sometimes that bios menu comes up. blabla. so i tried to send it to the local repairshop that the seller used. but since i had it rooted they refused to fix it. so now i have a phone that costed 600 euro + 70 euro in service cost and it doesnt work. and then its been in a drawer since then.
i took it out, had it and the battery in a freezer for a while like some has said on internet didnt work.
anyway. does anyone here know any tips? if i want to flash the room can that be possible? or is this a lost cause? was this a common problem with note 4? i loved it and it crushed my heart when it stopped working. i still have a few months of pics etc on it from back then that ive never been able to get out. i attached it to the computer now and the computer makes a sound but nothing more.
any tips?
darknessviking said:
so, this phone died for me in 2017, and have been in a drawer since then. then i thought why not ask. so long story short if i remember correctly: bought it new. i rooted it since all the cool kids do that. then i did some update i think. and then in the winter of 2017 in beginning it just started behaving weirdly for me and then it turned off and all kinds of shenanigans. cant restart using different methods, sometimes it blinks, sometimes that bios menu comes up. blabla. so i tried to send it to the local repairshop that the seller used. but since i had it rooted they refused to fix it. so now i have a phone that costed 600 euro + 70 euro in service cost and it doesnt work. and then its been in a drawer since then.
i took it out, had it and the battery in a freezer for a while like some has said on internet didnt work.
anyway. does anyone here know any tips? if i want to flash the room can that be possible? or is this a lost cause? was this a common problem with note 4? i loved it and it crushed my heart when it stopped working. i still have a few months of pics etc on it from back then that ive never been able to get out. i attached it to the computer now and the computer makes a sound but nothing more.
any tips?
Click to expand...
Click to collapse
Sounds to me like either dead emmc or misconnection.
If it's just? misconnection there are tips (increasing the pressure by cardboard).
Can you access download mode?
Sometimes it shows there "dead emmc".
I somewhere read about a testing app.
Gotta search.
Where in Europe are you?
In the German Android-hilfe forum there is a member who fixes that.
Either exchanging the emmc or resoldering it.
If the chip is dead probably the data are lost.
afaik flashing the stock ROM deletes data.
It's a known problem, yes.
bmwdroid said:
Sounds to me like either dead emmc or misconnection.
If it's just? misconnection there are tips (increasing the pressure by cardboard).
Can you access download mode?
Sometimes it shows there "dead emmc".
I somewhere read about a testing app.
Gotta search.
Where in Europe are you?
In the German Android-hilfe forum there is a member who fixes that.
Either exchanging the emmc or resoldering it.
If the chip is dead probably the data are lost.
afaik flashing the stock ROM deletes data.
It's a known problem, yes.
Click to expand...
Click to collapse
Excellent feedback and assessment @bmwdroid . Thank you for sharing.
I only wish to add that there is a way to flash Samsung firmware while keeping user data. Of course, this method wouldn't be effective when it comes to emmc hardware failure so Im posting it for general information purposes only.
If you have downloaded the firmware for your Samsung Galaxy device you’ll find 2 CSC binaries with *.tar.md5*extension (namely CSC and Home_CSC ) inside along with BL, AP, and CP.*CSC*and*HOME_CSC*are necessary for different purposes, and you have to choose one or the other depending on your goal.
CSC –*If you flash the CSC file, it’ll perform a*factory reset*of your Galaxy device and wipe all data while installing a new firmware to bring your device to the same*state as it was when you purchased it. Go with CSC if you want a*clean installation.
HOME_CSC*–* On the other hand, if you want to*keep your Samsung phone’s data and settings*even flashing the stock firmware, you can select the HOME_CSC file.
So I have a china mode IN2020 that was working great.
I am in the US.
After One Plus sent down an upgrade to Andriod 11 I started had issues with the phone.
The text messages took forever to load and trying to send them was a waste of time. I changed the text message program and solved that issue.
Then the phone starts doing weird things, I would go to dial and it would just right back to the phone screen, programs crashed, etc.
The last problem was the phone now is useless the speaker (does not matter if I use the speakerphone, earpiece or Bluetooth) Is DEAD during a call. the person on the other end of the call hears me fine but, I hear nothing.
One plus says it is because of the motherboard not working with the US upgrade.
They want to charge me $350 to replace it with a US version.
I have since flashed it back to Andriod 10 and again it works perfectly.
I have also tried TWRP to flash to a custom ROM but the phone will NOT flash.
I get errors like wrong Andriod version or a check sum error occured.
Any help or suggestions...
thanks!!
If / when you upgrade to 11 I would highly recommend a factory wipe afterwards..
Jumping between bases causes issues and a wipe fixes them, at least in my case.
It's like jumping between ROMs, always best to have a fresh start.. 10-11 isn't any different, it's possible a mod may have caused it.
So if you had viper running on 10 then you updated to 11 and didn't disable it it could have borked it, or there could have been left over remnants of it left behind..
Again a wipe would help here
I was/am running stock ROM.
and thanks but I did do a factory reset.
dladz said:
If / when you upgrade to 11 I would highly recommend a factory wipe afterwards..
Jumping between bases causes issues and a wipe fixes them, at least in my case.
It's like jumping between ROMs, always best to have a fresh start.. 10-11 isn't any different, it's possible a mod may have caused it.
So if you had viper running on 10 then you updated to 11 and didn't disable it it could have borked it, or there could have been left over remnants of it left behind..
Again a wipe would help here
Click to expand...
Click to collapse
Sirtronicsskg said:
I was/am running stock ROM.
and thanks but I did do a factory reset.
Click to expand...
Click to collapse
How did you update the phone? Via system?
Grab oxygen updater and get it from there.
No reason why it shouldn't work
the phone updated automatically (via One Plus)
but after that did not work i downgraded it to 10 and then tried it again with the same result.
My understanding is the phone has a different motherboard, it is an IN2020.
They say it runs a different os...
dladz said:
How did you update the phone? Via system?
Grab oxygen updater and get it from there.
No reason why it shouldn't work
Click to expand...
Click to collapse
Sirtronicsskg said:
the phone updated automatically (via One Plus)
but after that did not work i downgraded it to 10 and then tried it again with the same result.
My understanding is the phone has a different motherboard, it is an IN2020.
They say it runs a different os...
Click to expand...
Click to collapse
The board strictly speaking shouldn't mean you don't get audio? That's just wrong..
Personally I haven't used the Chinese version of the 1+8pro but if an update is available then it should accept it correctly.
I agree, BUT they told me to send it it for a repair and if they replace the motherboard it will cost me $350.When i said the update should work no matter where i am the answer i received was if you are in the US and get that update it can cause issues.
dladz said:
The board strictly speaking shouldn't mean you don't get audio? That's just wrong..
Personally I haven't used the Chinese version of the 1+8pro but if an update is available then it should accept it correctly.
Click to expand...
Click to collapse
I don't think there's anything wrong with the update itself, I highly doubt it, but you can try downloading the update from Oxygen Updater and install it again, make sure you factory reset right after finishing.
If it doesn't work, then I think it might be something with your hardware, couldn't be something else I suppose
Ys I did that also and same result.
It this phone goes to Andriod 11 it has the speaker issue, No matter how it gets there..
TickedBid said:
I don't think there's anything wrong with the update itself, I highly doubt it, but you can try downloading the update from Oxygen Updater and install it again, make sure you factory reset right after finishing.
If it doesn't work, then I think it might be something with your hardware, couldn't be something else I suppose
Click to expand...
Click to collapse
Sirtronicsskg said:
I agree, BUT they told me to send it it for a repair and if they replace the motherboard it will cost me $350.When i said the update should work no matter where i am the answer i received was if you are in the US and get that update it can cause issues.
Click to expand...
Click to collapse
They're wrong, just putting that out there.
So what are you meant to do?
Are they suggesting if you were in the devices homeland then it would work?
If so just use a VPN, install it and prove them wrong because they're chatting bubbles.
They ought to just fix it.
I already had this "fight with them"
got this today
Greeting from OnePlus.
This email is regarding your repair request RMA# OP202012290204583075 for OnePlus 8 Pro.
I see that you have created a repair request for the OnePlus 8 Pro device due to the earphone malfunction. We certainly understand the need and importance of having the device working in an optimal condition. We are here to assist you.
We would like to keep you informed that we will be able to repair all components apart from the motherboard. After inspection, if we find it to be an issue with the motherboard we will be unable to proceed further with the repair as it is a Chinese version and due to region difference and unavailability of the motherboard, the device will be sent back without repair.
Also, we are glad to inform you that we have approved your repair request. If you would like to continue with the above repair options you can follow the shipping instructions and send the device for repair. If not, you can revert us so that we can get the repair request canceled.
this is BS!!!
dladz said:
They're wrong, just putting that out there.
So what are you meant to do?
Are they suggesting if you were in the devices homeland then it would work?
If so just use a VPN, install it and prove them wrong because they're chatting bubbles.
They ought to just fix it.
Click to expand...
Click to collapse
Sirtronicsskg said:
I already had this "fight with them"
got this today
Greeting from OnePlus.
This email is regarding your repair request RMA# OP202012290204583075 for OnePlus 8 Pro.
I see that you have created a repair request for the OnePlus 8 Pro device due to the earphone malfunction. We certainly understand the need and importance of having the device working in an optimal condition. We are here to assist you.
We would like to keep you informed that we will be able to repair all components apart from the motherboard. After inspection, if we find it to be an issue with the motherboard we will be unable to proceed further with the repair as it is a Chinese version and due to region difference and unavailability of the motherboard, the device will be sent back without repair.
Also, we are glad to inform you that we have approved your repair request. If you would like to continue with the above repair options you can follow the shipping instructions and send the device for repair. If not, you can revert us so that we can get the repair request canceled.
this is BS!!!
Click to expand...
Click to collapse
Tbh pal they wouldn't have Chinese boards there.
I honestly cannot see them doing any ad-hoc soldering, so if taking it apart and putting it back together doesn't fix it or changing the earpiece and speaker modules then they'll send it back.
Give it a shot there not much you can do.
How come you bought a Chinese version? Cost?
I'm not going to send it in because it is a motherboard component issue that happened only with Andriod 11, so why waste my time and be without a phone.
I honestly got it as a gift and did not know it was the in2020.
dladz said:
Tbh pal they wouldn't have Chinese boards there.
I honestly cannot see them doing any ad-hoc soldering, so if taking it apart and putting it back together doesn't fix it or changing the earpiece and speaker modules then they'll send it back.
Give it a shot there not much you can do.
How come you bought a Chinese version? Cost?
Click to expand...
Click to collapse
Sirtronicsskg said:
So I have a china mode IN2020 that was working great.
I am in the US.
After One Plus sent down an upgrade to Andriod 11 I started had issues with the phone.
The text messages took forever to load and trying to send them was a waste of time. I changed the text message program and solved that issue.
Then the phone starts doing weird things, I would go to dial and it would just right back to the phone screen, programs crashed, etc.
The last problem was the phone now is useless the speaker (does not matter if I use the speakerphone, earpiece or Bluetooth) Is DEAD during a call. the person on the other end of the call hears me fine but, I hear nothing.
One plus says it is because of the motherboard not working with the US upgrade.
They want to charge me $350 to replace it with a US version.
I have since flashed it back to Andriod 10 and again it works perfectly.
I have also tried TWRP to flash to a custom ROM but the phone will NOT flash.
I get errors like wrong Andriod version or a check sum error occured.
Any help or suggestions...
thanks!!
Click to expand...
Click to collapse
I am having this same issue with the IN2020 version.
What files are you using to go back to Android 10?