Related
Alright, long story short, I bought the Juno from Tmo several months ago. One of the reasons I was so impressed with it was the incredible screen quality, it was crystal clear, far better than any other PDA phone Id seen, at least out of what was available at Tmo.
Anyway, that phone got stolen, and the replacement I was sent had very noticeably inferior screen; not clear at all, pixelated. Not to mention a horrible viewing angle. All problems I never had with my original. So I had them send me another replacement, and it was fine again, just like my first one.
Fast forward, that phone dies. They send me another replacement, and the screen is no good again, same horrible quality as the previous replacement. The next several replacements I ask for to fix this issue have the same thing.
All the new Shadows at local Tmo stores are that way too, none of them come close to the first one I had in screen quality.
So my question is, what gives? Did HTC change their screen hardware, or have I just gotten 5 bad apples?
Thanks in advance for any insight, its driving me crazy.
I myself have a Shadow right now, altho not overall what I excepted its really nice for what it is. I miss my qwerty keyboard and touch screen. I'm actually thinking about exchanging it for a different phone. Unless you want to buy it? But the quality is great. Battery life is good.
I ran into the same thing.
The keyboard on mine failed. The replacement has an inferior screen and is missing some features of my first unit like the newer Live client and "driving directions" link on the neo interface.
It's kind of a bummer. The folks at the TMO store were clueless.
ianken said:
I ran into the same thing.
The keyboard on mine failed. The replacement has an inferior screen and is missing some features of my first unit like the newer Live client and "driving directions" link on the neo interface.
It's kind of a bummer. The folks at the TMO store were clueless.
Click to expand...
Click to collapse
To be very honest, I've never met a TMO store clerk who had a clue. I pull my Shadow out at the store and thay are just in aww.
Make T-Mobile keep sending you replacements. I had to go through like 5 replacements in like two weeks in July until I got a good screen shadow. They'll usually waive the shipping off the bat so if the rep is gonna charge you, push to get it waived. They don't care about quality control so don't pay other than the first time. I paid for $15 express overnight the first time and they overnighted for free every other time.
The clueless reps won't believe you. They'll tell you to do a hard reset and go to contrast settings... so what I did was I made a tinyurl of a good thread with pictures right in the first post.
Before you waste too much breath and time, tell them to go to
www.tinyurl.com/shadowscreen (yes the reps have internet access).
That saved me so much time in the phone calls ordering more replacements. After the 2nd or so replacement they didn't believe me anymore so I had to show them.
After the 4th, they made me go to a T-Mobile store to have a rep confirm the issue in person. What I did was bring a friend's good shadow and a bad replacement. The rep couldn't tell a difference with both shadows on the home screen.
He thought I was just picky. Then it hit me to show him the pink T-Mo bootup screen. I tilted them side-by-side and he finally saw the difference and apologized for doubting me. The bad one would go from pink to red to brown while the good one would stay pink in any angle. He made the note on my account and customer care did not give me anymore problems. It didn't matter though because the next one was my good one.
Im not crazy?? Oh thank god!
Thats a huge help, thanks! I'm gonna go talk to them and show them the pictures and see what they say now.
New Hardware
Yes, T-Mobile decided to change the screen hardware, but I was not aware of the screen resolution being degraded. The only bulletin I have seen refers to the screen being changed to help with them not being as prone to cracking. I am one of those "store clerks" and I am not clueless...LOL.
Figures. Half the reason I bought the phone was the amazing screen quality. Any idea if its possible to get an original still?
The "inferior" quality screens started to appear about 9-10 months ago. Here is a post I submitted at Allshadow forums showing the problem in January. I've seen the pictures used in many other forums, which was my purpose in posting:
http://allshadow.com/forum/viewtopic.php?f=2&t=367&st=0&sk=t&sd=a
Since then, my wife's Shadow died and we received a replacement. Unfortunately, it was a bad one... I requested a second one, and it was the same. Then I decided to just sell it rather than dealing with multiple replacements again. Besides, they are a bit more "resistant" to send you replacements 9 months after purchase as opposed to when you are still in your return period
The Shadow I am using has the perfect screen. If something happens to that one and I get a bad replacement, I'll probably sell it and get another HTC device...
So, I wonder...
I accidentally cracked the screen on my shadow the other day, so Im going to try buying a replacement screen online and see if I get lucky and score one of the original, higher quality screens. It would seem that T-mobile doesn't have the good one anymore (6 "crappy" replacements later). Lets just say they aren't very fond of me; 2 call center reps I talked to knew me by name when I would call back...
Anyway, the screen should be in soon, Ill post here with the results
Finally!
Well, I saw an auction for a Shadow on ebay, and thanks to the wonderful pictures the seller posted, I could tell it was an original Shadow, with the original, glorious screen. It was kinda messed up otherwise, but I bought it anyway, took the screen out and put it in mine and voila, amazing Shadow!
Thanks for nothing T-mobile
I bought my Shadow on eBay a couple months ago and i've noticed the screen problem also, do you guys know i i'll able to get a replacement even if i didn't buy it new?
No, sadly. All of the current Shadows have the new, lower quality screen. You would have to find an original on ebay or from another person and switch the screen out (Or use the phone, if its intact)
I just hope the Shadow 2 doesn't also have the crappy screen.
strange problem
I bought a Shadow on ebay and found that the wifi working but the phone will not get a network. It would just show searching again and again. I bought another from ebay that was working well before a broken screen.I took the board from the last fone i bought and install it on the first. everything working apart from the WIfi showing "driver not installed". I then know it was the Dpad section so I changed it then wifi is working but screen color and quality change. I got a strange yellow color and at different viewing angles it would change.I reused the first Dpad and everything is ok apart from wifi. Do you need a matching Dpad flex for special screen?? and wifi???
So I just received my X1a Xperia in North America from expansys.ca
I have to say it's not what I thought it was going to be for $1,000 dollars.
As soon as I got it, noticed the battery and the charger were removed from their bags.
The actual LCD (viewable LCD display) is slanted on the one side... (The gap between the straight peice of plastc horizontally and the viewable section of the screen is greater on the right side than the left... Kinda miffed about this, it's small but Im neurotic and notice these things...)
The back cover of the phone (not the battery cover) was higher and sharp, and not level wiht the battery covery. After closer inspection, I pushed on it, and it snapped into place (it wasn't fully snapped on during manufactoring I guess).
The Camera button doesn't feel secure, and the optic pad for scrolling is very loose and I'm wondering if it is going to fall off...
THANKFULLY the unit has no cracks, hahaha. Kinda also miffed about the sliding. I'm getting scared how easy it is to pull and have the top seperate from the bottom....
Anyone else have any of these issues? For 1,000 bucks I was expecting a bit more. I thought it may have been a re-pack from expansys, but the factory screen protect was on waiting to be pealed off, and when I started the phone it started the initial WM config stuff.
Is there any way to find out how long the phone has been powered on?
why are you buy an X1a for 1 Grand? That's ridiculous.
why not return it, and get it from buy.com for $720 i think you can even get it at sonystyle.com for $799.
I got my x1a from buy.com and had no problems.
Well
Well, it is possible to check in the registry how many power cycles the phone has had. However, this is only accurate if the firmware has not been reflashed since. I think (but not sure) that even a hard reset will reset this effectively rendering this method practically useless. I have noticed it when looking through with SkTools.
The fact the screen protector is on means nothing about the phone being factory, the screen or covering could easily have been replaced if it's a reconditioned.
This sounds nothing like the real build quality of the Xperia. I'm a perfectionist myself and would notice these problems. My touchpad/scrollpad is perfectly secure, the slide is tight, screen is perfectly aligned, and I mean perfectly. The camera button should have no more than half a millimetre play from front to back when looking at the screen, and none in any other direction, even with a lot of use that is the current condition of mine.
Sounds to me like your phone has been rebuilt or you've been very very unlucky.
That being said, expect the keyboard to become a problem after a couple of weeks, but otherwise it's an amazing phone.
Too bad.
I bought mine 3 weeks ago for less than $550 brand new @ Finland.
Optic pad seems loose on my xperia too.
As for the price. The X1a are more pricey than the X1i due.
I needed the X1a to make sure HSDPA works in North America... I don't really care about the price anyways, I shopped around for an X1a and I trust (or atleast trusted Expansys).
I sent an e-mail off to Expansys to find out if it was B-stock or a repack, I'm waiting to hear from them.
I'm wondering if the battery and the charger were removed from their sealed plastic bags because they needed to test them in another device or something...
The only REAL big piss off is the screen... Even though it's a small issue, the blank gap between end of the display and the plastic peice where the buttons start, the right side is 1/16ths of an inch bigger on the right side, compared to the left side. I'm just wondering if a component of the screen is damaged or misaligned... I don't want it to start bending after a while.
I'm concerned about the warranty too as I'm in Canada. I have 15 days to send it back (at my own expense), I'm not to sure if Sony would warranty a product they don't sell in my country...
Start the return process right away. There's no reason for you to keep that phone with the condition you received it in.
Zhariak said:
THANKFULLY the unit has no cracks, hahaha.
Click to expand...
Click to collapse
Well, not YET. Mine got cracks at the stylus hole when I had it for 4 to 6 weeks. Good luck and you should really return it before it is too late =P
Ok, soo quick question...
Ive had 10+ windows mobile devices in my life. Everytime I turn them on for the first time (brand new), it ALWAYS asks you to align the touchscreen.....
The Xperia booted up and had confiuration questions, but what's odd is that it didn't ask me to align the touchscreen....
Does anyone know if the X1a prompted them to align the touchscreen when they first unboxed and powered it up?
Also, anyone know the registry key for turn on and offs?
Yes it should ask you to align the touch screen for the first time. Does the phone look like it's been used??? Just return it...I think Rogers is releasing the X1 for $299 w/ 3 year contract...no?
I bought my X1i for $400 brand new
1k?
rofl ... i paid 100€
u can get it here for 350€ new.
wanna buy mine? 800 Bucks
Wow, so I'm an idiot. It has been powered on...
I wasn't promtped for a touchscreen alignment, AND looking at Call history, 333 was dialed once a few days ago, and 222 has been dialed twice a few days ago. All calls lasted for 30 seconds to 2 minutes...
Anyone know what 333 or 222 could be?
By the way, I want to thank everyone for their help... These forums r0x0r! haha
Anyone know howto reset the phone (all my exchange information is entered), I'm returning it for a new unit...
Just press the two silver keys and simultaneously/after that the Key hidden by the stylus [easily pull out the stylus and put it into the hole in order to press the soft-reset button] ...
Or you turn on youzr device, go to Settings/System/Clear Storage ... enter '1234' and press 'OK'
Kind Regards N0r0
To hard reset:
Hold the two silver keys (under the screen) then press the power button slightly (no more than a second!).
Zhariak said:
As for the price. The X1a are more pricey than the X1i due.
Click to expand...
Click to collapse
True, but even at a US Sony Style store the price is $799 US, or $920 CAD. And it can be purchased at other stores new in box for less than that.
As for the warranty, for the X1, Sony will honor the warranty anywhere in the world if you can provide a valid receipt. I called before purchasing my X1i for here in the states.
What's with the hater congregation here? If you don't like it, go sell it and be done with it. No need to spam....
jhendra said:
Yes it should ask you to align the touch screen for the first time. Does the phone look like it's been used??? Just return it...I think Rogers is releasing the X1 for $299 w/ 3 year contract...no?
I bought my X1i for $400 brand new
Click to expand...
Click to collapse
nice , mine was used for 360
1 grand is just a FRAUD
Well, that comment about Sony providing warranty service anywhere in the world with a valid receipt is awesome!
I remember once I had to get warranty work done on my Motorola MPX220, and they just wouldn't do it even though it was brand new, hahaha...
I ordered another one, and FedEx is picking up the problem one tomorrow morning.
Super stoked to have another "unboxing" haha. Return department at Expansys even said they would check the stock before shipping to make sure it doesn't have any damage to the box and stuff
sounds like you got ripped off bro
Hi everyone,
So I just received/activated/started using my new HTC Hero this week, and I really love the phone. Just today I noticed a strange new phenomenon that I hadn't seen or felt up until today. Wondering if anyone else has the issue, because I'm considering returning my phone to get a replacement - I've had it less than 5 days.
My front silver faceplate, where all the buttons are, seems to be a bit loose on the left side (by the Menu/Home/Send) key. When I press down on it ever so slightly, it makes a very quiet clicky noise - similar to a regular button press but much softer. The right side of the silver area also presses down, since it is just plastic, but makes no noise - just the left side.
This makes clicking the Menu and Home keys much less pleasureable considering it almost feels/sounds like I'm getting two "clicks." This is the type of hardware behavior I'd expect after having the phone for 6 months - not 5 days! To make matters even weirder, the problem seems to come and go, and I haven't figured out a definitive pattern to that yet. Should I return it for a new phone?
Anyone else noticing this (or any other type of physical defect) on your Sprint Hero?
I think you are just over reacting... Mine phone also does this and I have had it a month before release without any problem. I think it is just how the button is designed flush with the rest of the other buttons all in one plate.
I believe it's supposed to be that way as well. You're more to welcome to go to the retail stores and check out other Heros there to confirm.
Yes mine does this and it makes the phone feel a bit cheap. But I'll live.
I have 3 hero's in my family. One of them was creaky and drove me nutz, swapped it out at BB. New one works awesome..... I could not live with the creaky buttons. felt like my refurbed touch pro.... ewwww
Swap it out. It may be true that many DO do that but they SHOULDN'T and it represents a defect. Don't be told otherwise. My didn't/doesn't do that, my gf's did and we swapped it out for a working one. Have them open the boxes to find one you like. Sprint phone boxes are not sealed or taped shut, they just open so try till you find one (will probably be the first one you try out.)
I guess what bothers me the most is that it didn't do it when I first got it, I feel like my pressing the menu key too many times is what did it! It seems like a pretty bad design flaw... hoping they don't give me a hard time when I try to return it on Wednesday.
Thanks guys!
tduck said:
I guess what bothers me the most is that it didn't do it when I first got it, I feel like my pressing the menu key too many times is what did it! It seems like a pretty bad design flaw... hoping they don't give me a hard time when I try to return it on Wednesday.
Thanks guys!
Click to expand...
Click to collapse
The Hero comes with a warranty. If it's truly a design flaw, then HTC will repair/replace the phone for the length of the warranty.
Like other people here say, all our phones do that, it's not that big a deal. I'm more concerned with the trackball. I mean, there's no way to remove it (that I've seen) to clean the mechanisms underneath. And if any of you remember when your mouse used to have a ball and not a laser pointer, those little wheels get really dirty and gunked up really fast. That's just sitting on your desk, I can only imagine how messed up the track ball will get going in and out of my pocket and being touched by filthy dirty oily thumbs all the time.
I know how bad a trackball can get I just got the Hero after having a BB Pearl 8130 for 1 1/2 years, I don't use the Hero's trackball anywhere near as much but I can see it has already picked up dirt from my fingers I just hope it doesn't turn into a problem like the trackballs on the BB Tour
that is normal, every SPrint hero i have seen does that, but like they said above, you can go to the retail store, (not a privetly owned one, they will make you go to the retail store) and see if it is a 'defect'
Mine doesn't do it. If it did I would return it.
I don't have this but my green phone button seems lower than the red one, making it a bit harder to press (especially cuase I have no nails due to biting them like crazy)
I have been using a LG Optimus 7 phone from Telus for the past week, and since day one I felt that the back and the search button were a bit loose. There is basically a extra noise other than the clicking, kind of like a piece of plastic chipping, that comes out if I do not press the key right on the chrome-embedded symbol. The same is true of the search button, but to a lesser extent. Basically, the button presses were not "consistent".
I thought this was normal, until I visited the Telus store I bought it from. I tried the demo unit, and it felt normal, no extra clicky feeling. I asked the rep, and he brought a live unit from the back, and the same story, it was normal, and not like mine. So I am taking my handset back and replacing it with a new one tomorrow.
Anyone else experienced the same? If so, I recommend you do not compromise, and take it for replacement or "repair", as it can get annoying, given the sheer number of times the back button is used.
EDIT: I have replaced the unit, and the new one feels a lot better than the last one. I finally understand what some review sites were talking about, when they spoke of the very neat clicking of the tactile buttons.
However, I hate Telus, and their ****ty customer service. I was assured that the unit given to me was a new one. I was too concerened with checking the functionality of the keys, that I did not bother to look at the software. Basically, the handset given to me was a demo unit that was brought from the back to be shown to potential customers, or so I presume, since there was a live account already signed up on the phone, and obviously, I did not get the welcome screen upon first boot. Another anomaly I should have noticed in the store was the fact that the battery was already in the phone, and there was a lot of greasy fingerprints both on the screen, and on the back cover (inside and out). Now I am pissed, and taking the unit back for some "discussion" with the sales rep and the store manager. This was absolutely unacceptable. I bought the phone out of contract as well, so I will not be making compromises simply becuase of the amount that I paid for this phone.
PS: There were two tiny scratches on the back of the phone as well, as if the metal came was dragged on a table or something. Seriously, WTF TELUS!
EDIT 2: So, I exchanged this second handset as well. I really want to love this handset, but Telus and LG are making it extremely difficult. The store rep, obviously frustrated with my second product exchange, made it clear that "this is where we draw the line" on the exchanges. He brought FIVE brand new devices that had just arrived. I tried every single one, and EVERY SINGLE ONE made a different noise when clicking the buttons, some were loose and wobbly, others extremely quiet, but hard to press. Talk about consistency! I finally chose the most solid one that I found to be working well. Yet, after one day's use, the START BUTTON now is quite loose and wobbly. I think I will go back, or just hit up LG on possible solutions.
I wish there were tear-downs of this phone out there, so I could have possibly fixed it myself. I just don't want to be adventurous with the dis-assembly process.
Also, an issue that ALL the phones had was that the LED backlight has a problem at the bottom of the screen. To see this for yourself, put backlight brightness on low, and bring up white or grey screens. It is too obvious to miss...
I really wish this had gotten more attention, as it is a serious problem, so a slight BUMP!
Edit: I will never buy a product with physical front buttons again. Seriously, WTF?!!
And the vibration is also really weak. I was using a Samsung feature phone before, and my whole body would shake on the vibration, but now, I barely ever notice it, even if it is in my front jeans pockets.
Otherwise, I really like Windows Phone 7, wish the updates would flow sooner and faster and periodically to add features though.
And I like the phone. It is solidly built, and has a great feel to it when you hold it. The LCD is also very sharp and has nice contrast. If it wasn't for the buttons, and perhaps it had buttons similar to HTC Desire or something similar, then I would have loved this phone.
I have the same things on my LG. More on the back button than search. It is quite annoying and about the only thing that feels "cheap" on the phone. Seems lika really stupid design when everything else is so solid.
Haven't decided what to do yet. Hopefully the button will wear down a bit so it won't make the clicky noise when it connects to the bottom frame.
Now the bluetooth headset pairing not working is pissing me off waaaay more tho.
Hi!
I got mine last week - I am little confused about this as well. It does give it cheap feeling. I got a question besides the buttons, regarding vibration - How do i set it to high - Cause I think I have it ON high but I cant even feel it. Seems really weak. IF I am doing something wrong in settings please let me know. Or let me know the settings you have used I will give that a try. I like windows OS but not extremely happy with LG product.
Now the plastic cover on the windows/start button is starting to wear off in one corner. Wont last long for sure.
:S
same boat as you guys I got mine the very next day, BAM same thing button stopped working and your right telus was not helpful at all the call center agent's advice was "well maybe you dropped it." I went to the store and swapped it out this one works well we'll see for how long.
First off let me say I love this phone, I really do but Motomaker has been leaving me a little sad.
So I started off by getting a 16gb model straight from AT&T since I'm not a patient person but after a bit I wanted 32gb so I sold the 16 and made one off contract on Motomaker.
The first Motomaker phone I got had scratches and dents on the screen bezel and it also looked like it had issues with the fusing as some of the plastic seemed to have gotten well into the screen.
I got a replacement and their advanced RMA was great and incredibly fast, however, the second one I got has a different issue. The power button on the new one doesn't seem to be seated right and sits lower than my previous two as well as being harder to press and not giving good tactile feedback..
Looks like I'm going to have to RMA again once I get the money back on my credit card.
Moto X you are amazing but something with the quality control is a bit lacking.
I had similar issues with my first phone. The power button was seated the same way you described, making it very difficult to actually use. The volume rocker was the exact opposite though, the whole button wobbled within the phone's frame, making it feel cheap. I requested a RMA saying that I wanted to swap colors, and only changed my accent color. The buttons on this phone are much more firm/usable.
I hope whatever issues there are down in Texas can get resolved soon. I really like this phone and Motorola to succeed but QA problems will give it a bad rep.
They didn't seem to care when I told them the damage I think if you bother calling they will change it.
i hope they get it right. mine came in with no issues. so they are capable of getting it right the fist time lol. i totally agree that they have issues though, my brother's veizon pre-order led is not near as flush as the one on my phone.
The Rogers ones I've seen (assembled in China) including mine are all flawless.
The one I got (no customization, Verizon) *works* fine but on the front-facing camera, I've noticed the felt ring is not seated correctly and creeping over the lens a little. Although I doubt Moto would give me an rma, it seems like a manufacturing defect.
Sent from my Moto X
scorpion667 said:
The Rogers ones I've seen (assembled in China) including mine are all flawless.
Click to expand...
Click to collapse
They probably hire people with small hands for better precision type work
Elisha said:
They probably hire people with small hands for better precision type work
Click to expand...
Click to collapse
Yap, 10 & 12 year olds have tiny fingers, got to love foxxcon
Sent on my Moto X
I have a t mobile one and noticed it has a small scrape on the bottom back and a few plastic molding issues.
I am actually returning it now since I noticed there's eBay sellers selling black and white xt1058 models that are unbranded for significantly less. Made in China units but I figure I'll save $120 over an american unit and be fine with it. I'm in refarmed area so I don't care about the aws hspa and the non att xt1058 can have unlocked boot loader / no bloatware. Maybe the Chinese have better quality
At least, each time you replace a moto maker device you get a $10 play store credit (unless they fixed that loop hole) and supposedly the return process is easy and if you can float the $650 hold you can get it replaced without any down time.
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
QA problems? Unfortunately good chance it's because of the union workers down there. While majority are excellent, there are many with "I don't give a crap, union has my back no matter how crappy my work is" attitude.
Sent from my Galaxy Nexus using Tapatalk 4
herzzreh said:
QA problems? Unfortunately good chance it's because of the union workers down there. While majority are excellent, there are many with "I don't give a crap, union has my back no matter how crappy my work is" attitude.
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
Maybe not Texas is a right to work state
Sent from my LG-E988 using xda premium
I know what you guys mean with the manufacturing issues. My rear camera literally has a little piece of Texas in it. I noticed when I pulled it out of the box that the lens had a little speck of tan on it. However it won't wipe off, and closer inspection revealed it was on the other side of the lens!
Doesn't seem to affect the pictures at all though, so I doubt I'll get it replaced over that. But I'm sure gonna bring it up if I ever try! :fingers-crossed:
Theron113 said:
I know what you guys mean with the manufacturing issues. My rear camera literally has a little piece of Texas in it. I noticed when I pulled it out of the box that the lens had a little speck of tan on it. However it won't wipe off, and closer inspection revealed it was on the other side of the lens!
Doesn't seem to affect the pictures at all though, so I doubt I'll get it replaced over that. But I'm sure gonna bring it up if I ever try! :fingers-crossed:
Click to expand...
Click to collapse
Same here
XT1060 said:
Same here
Click to expand...
Click to collapse
Mine's not as bad as yours but I have a small speck at the bottom right of the circle. I'm willing to let it go since it's not noticeable except you look close enough and at the right angle under light.
Theron113 said:
I know what you guys mean with the manufacturing issues. My rear camera literally has a little piece of Texas in it. I noticed when I pulled it out of the box that the lens had a little speck of tan on it. However it won't wipe off, and closer inspection revealed it was on the other side of the lens!
Doesn't seem to affect the pictures at all though, so I doubt I'll get it replaced over that. But I'm sure gonna bring it up if I ever try! :fingers-crossed:
Click to expand...
Click to collapse
So, my display is going out...:crying: It will intermittently flash on and off for no reason. The digitizer still works, even when I can't see anything I can still feel it vibrating in my hand. This also pretty much breaks Active Notifications. :crying: And Touchless Control..:crying: And twist-to-camera...:crying:
Needless to say, I have a new one coming from Verizon tomorrow. And I definitely told them about the speck in my camera too. The lady at Verizon had the nerve to ask me if I had a memory card for my phone. I told her that unfortunately the designers at Motorola had taken that option away from me. I hope they at least send me some screen protectors or something for my trouble......because I thought I was doing a good thing supporting the workers in Texas.
UPDATE
My display went the rest of the way out last night. This resulted in a useless paperweight that vibrated occasionally. The worst part of it, is that I couldn't use Motorola Migrate to get my old info! Because the screen wouldn't come on, I couldn't see the QR code to start the wifi transfer. HOWEVER, after much anguish and profanity, I managed to get Moto Migrate to connect WITHOUT THE QR CODE!! I couldn't find this method listed in any literature, but it worked for me, and my non-displaying screen.
1) The old Moto X must have the NFC on! That is the key to this. Thankfully, I had NFC on prior to my screen breaking, so I didn't have to blindly try and toggle it on. Also turn it on for the new Moto X
2) If you're like me, and your screen won't work, then you can't see the Migrate app. Thankfully, you can just use Touchless Control to open it. "Okay, Google Now. Open Migrate" Give it 15 seconds and it should be open.
3) In my case, I had to tell my new phone to accept Migrations, and tell the old phone to send them. Settings in the top right corner, and then a toggle button in the middle of the screen. (I just used my new Moto X to judge the rough placement on my broken one, and it was easy)
4) Finally, touch the backs of the phone together, and tap the screen on the NEW Moto X to use Android Beam which pairs the phones and begins Migration of old info!
Note: I got the pairing backwards the first time, and sent settings from my new phone to my old one. This didn't appear to hurt anything, but that's why I specify you make the new Moto X the receiver.
Sorry for the HUGE update guys, but this is important information. It saved my ass, to mention an enormous headache. So I hope that anybody else trying to pair Motorola Migrate with a broken screen finds this post!! :good: