HTC HD 2 - Drops signal completely when held! - HD2 General

Just got my HD2 on Vodafone.
Signal is fine when the phone is stationary, but when I hold it.. it drops from 4 bars to either 1 or none.
I have:
- Disabled data/3g/hspda etc.
- Tried many different radio's up until 2.12.50.02_2 (which is an improvement but it still happens)
- Updated ROM to latest Energy Series.
Am I right in thinking the phone is faulty?... or is this common?
Thanks

Hehe, this is ridiculous. I believe HD2 has one of the best signal reception among the smartphones. My signal has always been great so I believe your phone is faulty. My 2c. Let's hear the others.

kashinoda said:
Just got my HD2 on Vodafone.
Signal is fine when the phone is stationary, but when I hold it.. it drops from 4 bars to either 1 or none.
I have:
- Disabled data/3g/hspda etc.
- Tried many different radio's up until 2.12.50.02_2 (which is an improvement but it still happens)
- Updated ROM to latest Energy Series.
Am I right in thinking the phone is faulty?... or is this common?
Thanks
Click to expand...
Click to collapse
That is normal, our big heads are blocking the signal, but seriously, the "bars" are misleading, thanks to all those Cingular commercials , it really takes good signal quality to get a good connection, not good signal strength ...
So if the bars are dropping, and you cannot use the phone then that is a problem, but if the bars drop , and the phone/data/whatever works fine, then it is not really an issue ...
Just as an example, when I am at the college here, I have only one bar, but I am on hsdpa, and get like 2 meg of data, wish it was hsdpa+ but that is a diff story, and the phone works fine with only 1 bar, now inversely , people on VZ where I am at have 3 bars and their data is sooooo slow, and they drop calls ...
p.s. if it is dropping to none, check your area make sure they are not upgrading the towers, it is happening a lot and often here in the US in some areas ....

kashinoda said:
Just got my HD2 on Vodafone.
Signal is fine when the phone is stationary, but when I hold it.. it drops from 4 bars to either 1 or none.
I have:
- Disabled data/3g/hspda etc.
- Tried many different radio's up until 2.12.50.02_2 (which is an improvement but it still happens)
- Updated ROM to latest Energy Series.
Am I right in thinking the phone is faulty?... or is this common?
Thanks
Click to expand...
Click to collapse
Are you sure you're not just a left-handed iPhone user?

watcher64 said:
That is normal, our big heads are blocking the signal, but seriously, the "bars" are misleading, thanks to all those Cingular commercials , it really takes good signal quality to get a good connection, not good signal strength ...
So if the bars are dropping, and you cannot use the phone then that is a problem, but if the bars drop , and the phone/data/whatever works fine, then it is not really an issue ...
Click to expand...
Click to collapse
Yeah it's dropping to the point it loses signal, I try to call my mobile from my landline and I get the answering service.
What's really strange is, I just put a T-Mobile sim card in... and when I hold the phone, there's no bar dropping at all.
So in summary.
Vodafone Sim:
Stationary - 4 bars
Holding - drops to the point of no reception
T-Mobile Sim
Stationary - 4 bars
Holding - 4 bars

kashinoda said:
Yeah it's dropping to the point it loses signal, I try to call my mobile from my landline and I get the answering service.
What's really strange is, I just put a T-Mobile sim card in... and when I hold the phone, there's no bar dropping at all.
So in summary.
Vodafone Sim:
Stationary - 4 bars
Holding - drops to the point of no reception
T-Mobile Sim
Stationary - 4 bars
Holding - 4 bars
Click to expand...
Click to collapse
Different Freq's , so the tmo signal is just stronger where you are ....
is it a TMOUS HD2 ?
If it is , they do not support the same freq's as the EU models, for other providers ....

watcher64 said:
Different Freq's , so the tmo signal is just stronger where you are ....
is it a TMOUS HD2 ?
If it is , they do not support the same freq's as the EU models, for other providers ....
Click to expand...
Click to collapse
No it's not the US one.
So.. combination of hardware fault and weak signal?

wrong forum. this should be posted at the iphone4 forums.
the HD2 had to be one if the best reception phone and i am sure many agrees.

Just phoned up Vodafone to see if any problems, and they said there are no faults in the area at all. They said it was probably the handset but I explained that I had tried with a T-Mobile and Orange sim with no such problems.
They then said they'll send me out a new Vodafone sim card as they suspect that could be the issue. And that could take up to 5 working days... taking me out of my 7-day cancellation period, so naturally I said no thanks.
Going to head into my town center and pick up a Vodafone sim from the £1 shop... if I still have that problem I'm cancelling as I can find the same deal on Orange.
Question...
Has any one experienced a sim card being at fault for bad/dropping connections??? Seems complete rubbish to me, especially seeing as the sim is new...

ive seen a few vodafone users saying that .50 radios are no good for use with vodafone.....
id try a .51 radio and let it settle in for a few days......

conantroutman said:
ive seen a few vodafone users saying that .50 radios are no good for use with vodafone.....
id try a .51 radio and let it settle in for a few days......
Click to expand...
Click to collapse
NO NO NO NO NO ...
It is a TMOUS phone , do not flash a .51 radio to it ....
Will most likely brick it ...!!!

conantroutman said:
ive seen a few vodafone users saying that .50 radios are no good for use with vodafone.....
id try a .51 radio and let it settle in for a few days......
Click to expand...
Click to collapse
I changed back to stock rom from Voda, then upgraded the radio to 2.09.51.03 last night.
Still manged to have it lose signal completely whilst the phone was in my hand writing a text.

kashinoda said:
No it's not the US one.
So.. combination of hardware fault and weak signal?
Click to expand...
Click to collapse
its an eu model.....
.51 radio should be ok.....

kashinoda said:
I changed back to stock rom from Voda, then upgraded the radio to 2.09.51.03 last night.
Still manged to have it lose signal completely whilst the phone was in my hand writing a text.
Click to expand...
Click to collapse
that's weird.... vodafone do seem to be generally piss poor for signal...despite their claims of being one of the best.
Id still suggest letting that radio settle in for 48 hours our so.

conantroutman said:
that's weird.... vodafone do seem to be generally piss poor for signal...despite their claims of being one of the best.
Id still suggest letting that radio settle in for 48 hours our so.
Click to expand...
Click to collapse
I'm going to change to 2.07.51.05 / 2.09.51.03 and leave it for a bit then... are there any higher .51 radios?
Thinking I'm going to end up canceling contract, if .51 works it's going to restrict me from using certain roms .

Sorry about my earlier post, I could have sworn, it was said earlier that it was a US model ...
Wow ,screwed the pooch on that one ...

Related

Should I let the poor reception issue put me off buying one?

Hi all,
I am thinking of ordering teh Xperia from mobiles or o2 direct, having already placed an order for hte HD but o2 are taking a ****ing age getting it "approved" or delaying it for whatever reason.
Question is - although i like the look of the xperia i've heard a bad things about the reception and as I'll be using the xperia as a business phone *calls and synching outlook contacts/calendar etc. will the poor reception prove too much of a problem? I woudl only be getting the phone on the o2 network.
I use Vodafone, and I came from using a N95 to an X1 and have noticed a downgrade in signal strength.
I suppose it depends on where you live, if u have had reception problems previous then going to a X1 might be the same maybe worse.
I am absolutely loving this device. It’s taking some time to get used to, but WOW I have all but praises for this phone (apart from the signal strength of course).
My advice would be to get the phone over the internet or telesales. At lease then you should have 14 days to evaluate the phone (that’s what Vodafone UK do – I’m on the 4th day in now)
What I can say, is that the bars on the phone are a bit deceptive, and when it has none/1 bar, I can still make a perfectly good phone call.
smurkej said:
Hi all,
I am thinking of ordering teh Xperia from mobiles or o2 direct, having already placed an order for hte HD but o2 are taking a ****ing age getting it "approved" or delaying it for whatever reason.
Question is - although i like the look of the xperia i've heard a bad things about the reception and as I'll be using the xperia as a business phone *calls and synching outlook contacts/calendar etc. will the poor reception prove too much of a problem? I woudl only be getting the phone on the o2 network.
Click to expand...
Click to collapse
I am on Orange UK and get FULL signal strength at home and 3 bars when out and about. I think that's pretty much what I expect from any phone. I really think it all depends on the network and your location, NOT the phone. O2 PAYG sim more or less the same.
Don't let other users experiences put you off. It really is a great phone!
It can still depend on the phone, but then on each separate unit.
sir.chunk said:
I use Vodafone, and I came from using a N95 to an X1 and have noticed a downgrade in signal strength.
I suppose it depends on where you live, if u have had reception problems previous then going to a X1 might be the same maybe worse.
I am absolutely loving this device. It’s taking some time to get used to, but WOW I have all but praises for this phone (apart from the signal strength of course).
My advice would be to get the phone over the internet or telesales. At lease then you should have 14 days to evaluate the phone (that’s what Vodafone UK do – I’m on the 4th day in now)
What I can say, is that the bars on the phone are a bit deceptive, and when it has none/1 bar, I can still make a perfectly good phone call.
Click to expand...
Click to collapse
I second this. Its an amazing phone, try it for 14 days and see if the signal will be a problem. It will get better, with radio upgrades and this rumoured antenna upgrade, but for now the signal is passable for me.
Pyrojester said:
I second this. Its an amazing phone, try it for 14 days and see if the signal will be a problem. It will get better, with radio upgrades and this rumoured antenna upgrade, but for now the signal is passable for me.
Click to expand...
Click to collapse
rumoured antenna upgrade
Tell me.
xmoo said:
rumoured antenna upgrade
Tell me.
Click to expand...
Click to collapse
Damn I can't seem tofind it. It was just a rumor from another user for an antenna upgrade in January 2009 that SE were going to do.
Probably just wishful thinking.
I too have been rather put off by all the negative comments re: poor reception. Although my X1, now 5 day old, only shows 3 bars of reception most of the time, the actual call quality is fine - its just that I've become very aware of any deterioration in sound quality after reading the negative posts.
I'd echo what everyone else has said, try it for yourself & see what its like....just ignore what the phone says its reception is!
It seems this isn't an unknown problem with some other HTC devices and is often improved with a firmware upgrade (at the slight expense of battery life)
Paul
I have no reception Issues I have X1i and X1a in USA
I almost always have GSM, but 3g is sketchy. If you compare it to a nokia E90 with the same sim in, its always 2 bars less.
3G only and no problems with the reception. Most of the time 1 bar less than my old HTC Trinity, which had very, very nice reception.
i've been on to carphonewarehouse today and they say my lack of 3G is the xperia. when I stand next to a colleague with an iphone, they have full 3G and I'm stuck with crappy Edge! I've got a week to decide but at the moment it looks like the xperia is going back.
I suspect those people with good 3G don't live in the UK.
I get really good HSPDA (on Vodafone UK) whilst at work and it's not too bad whilst at home but I prefer to have 2g with Wifi.
I dont see a problem with reception compared to other phones using the same sim, it's hanging onto the signal that's more of an issue. It can go from 2 to no signal fairly quickly without moving the handset.
Comparing number of bars across different makes of phone is not sensible as one manufacturer may use more bars to show the same strength of signal.
Pyrojester said:
Damn I can't seem tofind it. It was just a rumor from another user for an antenna upgrade in January 2009 that SE were going to do.
Probably just wishful thinking.
Click to expand...
Click to collapse
Was it this post?
http://forum.xda-developers.com/showpost.php?p=2908167&postcount=4
xxnoelziexx said:
reception is poor on the x1 my work ordered 150 units which all went back. SE said they will have a new revision Jan09 a rom upgrade will not fix this issue. They need to revise the antenna. I sent my phone back today as at work it could not hold a 3g signal were my HTC Diamond PRO does both on the same network.
The X1 is a good phone but 2 problems for me it is not a keeper the bad keyboard
and reception issues.
Click to expand...
Click to collapse
Yeah this is the one.
surprising people are having so many problems with poor reception, i had full reception at home, on my sony ericsson p1i and with my x1i i still get full signal and hsdpa. Still get more or less full signal when i'm not at home. I'm on O2 UK
Picasosz said:
I have no reception Issues I have X1i and X1a in USA
Click to expand...
Click to collapse
what part of the usa if u dont mind me asking. im considering getting a X1

Who will pay???!!!

I'm so ****ing tired of this now. Who will pay for all my extra costs with drooped calls because of the bad reception. arghhh!!! This is so ****ing frustrating.
You should flash your mobile too...
http://forum.xda-developers.com/showthread.php?t=464575
Wiil the reception increse if i do that?
[email protected] said:
Wiil the reception increse if i do that?
Click to expand...
Click to collapse
All i know is that my Xperia's reception is awesome! Even better than my iPhone's. No harm in giving it a shot - worst case, doesn't work... best case, you get the perfect phone!
ok, all I know is that that is the number one thing many X1 owners is talking about. It is already well known. If you compare it to the iPhone 3G i can understand that it is better but in other cases. I don't think so.
[email protected] said:
ok, all I know is that that is the number one thing many X1 owners is talking about. It is already well known. If you compare it to the iPhone 3G i can understand that it is better but in other cases. I don't think so.
Click to expand...
Click to collapse
Well... i was comparing it to the iPhone 'cos it is what i have other than the Xperia. But i can definitly say with 100% certainty that my Xperia's performance is awesome! Better than my cousin's HTC Touch Diamond, and my friend's Nokia... (Xperia is most definitely the best windows mobile device out there that goes head on with all other devices)
Of course it is the best phone on the market, no doubt. But the reception is giving me dropped calls and that is not ok for me in a big city.
The only reception problems I have are thanks to poor O2 reception in my house. Its no different to any other phone though from what I can tell.
I tested a T-Mobile SIM in my X1 and it was much better. So it might not be the X1 at fault, could be the network.
maybe your x1 is faulty... I don't have any reception problems, comparing with my previous phone (se w910) reception is the same...
both have "less bars" than my "previous-previous" phone but thats because that was runing in 3g mode and w910 and x1 stay all day in hsdpa mode.
Well, my provider have bad reception in my appartment. But my crappy Nokia N81 didn't have any problem with that. The thing with Three, that is my operator, is that they don't have GSM when the 3G reception is bad. The strange thing is that when I'm at the countryside where my parets lives I have full HDSPA reception. Maby the x1 dosen't have bad reception but it is not working so well with only 2 bars of reception.
[email protected] said:
Well, my provider have bad reception in my appartment. But my crappy Nokia N81 didn't have any problem with that. The thing with Three, that is my operator, is that they don't have GSM when the 3G reception is bad. The strange thing is that when I'm at the countryside where my parets lives I have full HDSPA reception. Maby the x1 dosen't have bad reception but it is not working so well with only 2 bars of reception.
Click to expand...
Click to collapse
Could be... but i went to a wedding 2 hours from Lahore, and i got very little signal strength there. It even dropped to 1 bar at times... but regardless of the weak signal, i didn't face any call drops other than once when the signal completely tanked.
Talking about reception... when i got my iPhone, my old Mobilink number gave me tons of trouble. Not only call drops but also constant charges for Edge/GPRS which i wasn't even using most of the time. When i switched the network to Warid, no more problems.
Who knows what could be the problem. My advice is to try flashing the software... there is a chance that this problem is due to a software fault or something.
maybe we all have a difference case since most of us use a different network in different country... but just comparing the phone itself with other phones... mine always has the best signal among them no matter what phone you are comparing it to
msalmank said:
Could be... but i went to a wedding 2 hours from Lahore, and i got very little signal strength there. It even dropped to 1 bar at times... but regardless of the weak signal, i didn't face any call drops other than once when the signal completely tanked.
Talking about reception... when i got my iPhone, my old Mobilink number gave me tons of trouble. Not only call drops but also constant charges for Edge/GPRS which i wasn't even using most of the time. When i switched the network to Warid, no more problems.
Who knows what could be the problem. My advice is to try flashing the software... there is a chance that this problem is due to a software fault or something.
Click to expand...
Click to collapse
I recived a PM from emwdava that told me that i had the same problem with three. He is now using Tele2 and that seems to work much better. So maybe the problem lies there. Anyway. I'm stuck with them until the middle of 2010 because of the N81 mentioned before.
Don't know if i should flash with 2.1 of one well known ROM or wait for an update from SE.
[email protected] said:
I recived a PM from emwdava that told me that i had the same problem with three. He is now using Tele2 and that seems to work much better. So maybe the problem lies there. Anyway. I'm stuck with them until the middle of 2010 because of the N81 mentioned before.
Don't know if i should flash with 2.1 of one well known ROM or wait for an update from SE.
Click to expand...
Click to collapse
Your guess would be as good as mine.
Three might be the problem here... but there's also a chance - in my opinion - that it might be resolved/improved on refreshing the mobile firmware.
Good luck to you!
I think that the problem is your provider!
Watch my case. I have two diferent providers, one is vodafone the other is optimus and im from portugal.
as much optimus as vodafone declares that in my zone I have 100% of covering
watch the fotos!
If I dont have the two diferent providers and so have the optimus I will tell you that the problem is the xperia.
sory for my bad english.
Cheers
Watch the providers comparison.

Bad Reception on UK Vodafone

Hi all,
I'm on Vodafone in London, and i'm finding i'm getting really poor reception and dropped calls.
After trying out a few ROMS i settled on Energy 21903 build as i've found its the most reliable ROM. I've also tried Artemis and Energy 23569 builds but just found they weren't as stable and crashed at some point.
At the moment i've installed 2.07 Radio.
My problem is that it seems to take ages to detect a signal and sometimes it comes and goes. I also only get one days battery.
Has any other Vodafone users experienced similar problems and whats the best radio for Vodafone in London?
Cheers
bobtastic said:
Hi all,
I'm on Vodafone in London, and i'm finding i'm getting really poor reception and dropped calls.
After trying out a few ROMS i settled on Energy 21903 build as i've found its the most reliable ROM. I've also tried Artemis and Energy 23569 builds but just found they weren't as stable and crashed at some point.
At the moment i've installed 2.07 Radio.
My problem is that it seems to take ages to detect a signal and sometimes it comes and goes. I also only get one days battery.
Has any other Vodafone users experienced similar problems and whats the best radio for Vodafone in London?
Cheers
Click to expand...
Click to collapse
Surprised you say Artemis is unstable, did you do a task 29 before flash. I found this ROM on Vodafone to be excellent. Try the radio in my signature, it seems ok for me but to be honest the best advice I can give is flash one and try it for a few days.
bobbyball said:
Surprised you say Artemis is unstable, did you do a task 29 before flash. I found this ROM on Vodafone to be excellent. Try the radio in my signature, it seems ok for me but to be honest the best advice I can give is flash one and try it for a few days.
Click to expand...
Click to collapse
I found that Artemis works ok for a few days then i start getting problems like system hangs. I found the same thing with Energy at first but then switch to the older windows build and haven't had any problems since.
I'll give you the radio a go, but i just want to know if its my phone thats poor on reception or just that Voda are not as good as they used to be
i left voda at the start of the year as after 3 years with them the siginal strength was dropping everywhere and became none existant at my house on diffrent handsets
colinp said:
i left voda at the start of the year as after 3 years with them the siginal strength was dropping everywhere and became none existant at my house on diffrent handsets
Click to expand...
Click to collapse
I'd love to leave them, but unfortunately took up an 18 month contract on November, thinking about my past experience with them was good. What a dope i am.
HI Guys
I have got exactly the same problem with the battery/reception on Vodafone.
I am using Energy May 13th 23569 GTX, with Radio 2.10.50.28_2, and also get 1 day of battery tops.
I have noticed the Phone stays in flight mode sometimes after losing the signal, which is quite annoying.
yo
i live in a complete 2g area and use the radio RADIO_2.10.50.19_2
but as you are london and probably get alot of 3G and H symbols on your HD2 it will probably help but as soon as i visit my girlfriends in lincoln and get H, my phone lasts 1.5 days ish but i am used to charging nightly
its something we have to live with man with these power hungry phones
Im on voda in uk - midlands
I use radio 2.10.50.28.2 and it seems the same as every radio i have tried - at home constantly dropping in and out, from 3 bars 3G - to flight mode and back again.
In work i have almost full signal and H 3-4bars.
Im not too worried about the battery its just the signal at home that pees me off!!
Ive tried (i think) every radio apart from the .51. ones - does anyone know which radio vodafone HD2 shipped with??
If you have bad signal at home, get yourself a SureSignal booster (check it out here)
I use the 2.10.50.28 up here in Glasgow, and I get occasional drops at home, but out and about it's usually always very good. Sitting right now with H at 2-bars.
We had Vodafone for our corporate phones at my last work, they changed to O2 after a month as so few users managed to get decent signals. That was UK-wide.
rp-x1 said:
We had Vodafone for our corporate phones at my last work, they changed to O2 after a month as so few users managed to get decent signals. That was UK-wide.
Click to expand...
Click to collapse
Vodafone and O2 share masts, so signal is generally the same in all areas of the UK for both networks. Of course it does vary slightly from area to area, and radio and make of phone matter too.
I think Voda just aren't as good as they used to be with reception. I think the phone must have something to do with it as well, but the general picture i get when asking around is that they're just not as good as they used to be.
Oh well, gonna try 2.10 and see if its any improvement.
Vodafone reception has been fine for years in all of my Nokia handsets but was so rubbish on the HD2 I was beginning to regret my purchase. Switched to O2 and reception is now fabulous, no regrets now!
Voda signal
Have to agree with most of the people who have posted on this thread. Voda reception is patchy at best.
At times I can be on full strength HSPDA, then for no apparent reason, I'll be in exactly the same spot and the signal just disappears altogether.
Though to be fair, I'm not sure whether to blame it on voda as I came from Three which got a brill signal in all areas, but that's all I really have to compare it too. We do use Voda 3G dongles on laptops at work...and they are absolute crap...lucky if we get a signal, and when we do they're slower than Slowy McSlow on the slow train from Slowsville!!
Voda reception seems to have got really bad this last 2 years they are even offering a home router to boost reception!!??(I think they missed the MOBILE phone part!),
having said that my TP2 had much better reception than the HD2..
I have also tried alot of different roms and Radios I am in Hampshire so not too far from London.... I am using 2.09.50.29_2 along with the cab for call quality fix it is a US Tmo radio, so you need to use with a TmoUS compatible rom.
I know alot of people are using the 2.10 radios but after many trials I have found 2.09 the most stable and best all round for data, reception and battery,
Hope this helps
The whole point of the router is to boost your signal at home. A lot of people live in bad signal areas, but have no problems elsewhere, so that is designed to help me get better signal at home, the one place you can at least do something about it. And apparently, it works very well.

Random Signal Loss

Hey guys i have had my Hd2 for 3 month and it keeps constanly losing signal >the device is hard spl and is running Energy rom i dont know whats going on. I live in NYC so cmon .
jeff7790 said:
Hey guys i have had my Hd2 for 3 month and it keeps constanly losing signal >the device is hard spl and is running Energy rom i dont know whats going on. I live in NYC so cmon .
Click to expand...
Click to collapse
Would help us make suggestions if you posted your ROM Version and your Radio Version ....
Most likely need to update your Radio ...
Radio version 2.08.50.08_2 the Rom Version of Energys is 22.Jun 2010 WWe
I have 2.10.50.26 on the radio and I can't get a stable connection, goes between 3G and Edge with differentiating bars values.
well mine just get signal loss first fiver bars then later on no bars
Edit
Could this be an issue of the sim card cuz its really old and the sim card is dented
I'm having the same problem
Energy ROM Jul. 2010 WWE
Radio: 2.08.50.08_2
jeff7790 said:
well mine just get signal loss first fiver bars then later on no bars
Edit
Could this be an issue of the sim card cuz its really old and the sim card is dented
Click to expand...
Click to collapse
Yep, I'd get a new one and that could very well clear up your connection instability. No guarantees, but that's the best place to start.
How are you holding your phone?
Holding the base of your phone results in almost a drop in 2 ~ 3 bars out of the 5. Yes, it's similar to the iPhone4, but it should not completely render your signal dead.
Does you lose signal only when you hold your phone?
PoisonWolf said:
How are you holding your phone?
Holding the base of your phone results in almost a drop in 2 ~ 3 bars out of the 5. Yes, it's similar to the iPhone4, but it should not completely render your signal dead.
Does you lose signal only when you hold your phone?
Click to expand...
Click to collapse
Actually yes, when its just sitting also there nare some bars but i usually notice it when im holding it towards the bottom...Never knew that

Xperia play reception problem ...

Hey everyone and tnx for reading this.
I am experiencing some reception problems with my play today.
Just started to happen today.
Here is wat happens. Out of no where (and i really mean out of nowhere!) the phone has no more reception or connection to 3G or wats so ever. Ithe icons show a diff story. The reception level is full and then internet is showing 3G as normal. But i think they hang. Cuz when i use data the 3G icon changes to H.
anyways this has happened over 10-15 times during the past ten hrs or so. My friends are saying ur phone was off or out of service and im at home where i always have perfect reception.
I didnt install or remove any app.
I didnt play with settings.
I try putting it in and out of flight mode. Sometime it worked. Not everytime tho.
I tried restartung the phone. Reinserting sim and batt. Also tried searching for network manually. But i keep losing reception. Any idea?
Thanks
Sent from my R800a using XDA App
Who is your provider? Sorry still getting used to all the providers.
Sent from my SCH-I500 using XDA App
mamallica said:
Hey everyone and tnx for reading this.
I am experiencing some reception problems with my play today.
Just started to happen today.
Here is wat happens. Out of no where (and i really mean out of nowhere!) the phone has no more reception or connection to 3G or wats so ever. Ithe icons show a diff story. The reception level is full and then internet is showing 3G as normal. But i think they hang. Cuz when i use data the 3G icon changes to H.
anyways this has happened over 10-15 times during the past ten hrs or so. My friends are saying ur phone was off or out of service and im at home where i always have perfect reception.
I didnt install or remove any app.
I didnt play with settings.
I try putting it in and out of flight mode. Sometime it worked. Not everytime tho.
I tried restartung the phone. Reinserting sim and batt. Also tried searching for network manually. But i keep losing reception. Any idea?
Thanks
Sent from my R800a using XDA App
Click to expand...
Click to collapse
G is slow speed.
E is medium speed.
H is broadband speed.
Go to wireless and networks to change to GSM only (permanently slow but better reception) or WCDMA only (permanently fast but probably worse reception based on how developed your carriers communication infrastructure is).
Legato525 said:
Who is your provider? Sorry still getting used to all the providers.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Its rogers. Im in canada. Its not the network. I have been with them for years and i have had the Xperia play for over a month now. Never ever had a problem with reception. In fact its amazing.
As a matter of the fact u kno this is the problem from my phone. Which is most lijely software since i had my friend sitting next to me with his Bb he is also with rogers. He was fine bue wen he tried calling me mine said its out of service. Also i couldnt make a call to him. A few mins later everything got fixed and again it got messed up. As i said at all time the reception bar is full! But its not real since i jave no rec.
Any ideas?
Sent from my R800a using XDA App
dsswoosh said:
G is slow speed.
E is medium speed.
H is broadband speed.
Go to wireless and networks to change to GSM only (permanently slow but better reception) or WCDMA only (permanently fast but probably worse reception based on how developed your carriers communication infrastructure is).
Click to expand...
Click to collapse
Tnx for ur advice. But i have had this phone for a month and i have been with rogers for yrs. So this is something happening now. Most likely software based.
I will however try wat u said
Sent from my R800a using XDA App
mamallica said:
Tnx for ur advice. But i have had this phone for a month and i have been with rogers for yrs. So this is something happening now. Most likely software based.
I will however try wat u said
Sent from my R800a using XDA App
Click to expand...
Click to collapse
GSM and WCDMA work differently and independantly. Your old Rogers phone probably worked using GSM.
WCDMA is not as well supported and could be considerably worse reception even though it is with the same carrier.
Go GSM only and note if the reception is better.
dsswoosh said:
GSM and WCDMA work differently and independantly. Your old Rogers phone probably worked using GSM.
WCDMA is not as well supported and could be considerably worse reception even though it is with the same carrier.
Go GSM only and note if the reception is better.
Click to expand...
Click to collapse
I understand what you are saying. but as I said I have had this phone for a month and it worked perfectly. amazing reception and super fast data transfer. but its beeen 1-2 days that I am approaching such problem.
so its a software problem....
mamallica said:
I understand what you are saying. but as I said I have had this phone for a month and it worked perfectly. amazing reception and super fast data transfer. but its beeen 1-2 days that I am approaching such problem.
so its a software problem....
Click to expand...
Click to collapse
Ye i understand. I'm just trying to throw some idea in the air to help you. I can understand how much of a frustrating problem it could be.
Lets' clarify -
1) You bought Xperia Play, worked perfect
2) After a month, your phone shows a good signal, but when friends telephone you it goes to answer machine as if you had 0 signal?
3) Basically all reception is lost and you have no signal, but sometimes it shows you do, even though you dont.
Here's some things to try -
1) Put your sim card in another phone and note the behaviour. Does it stay a strong signal? If yes, then it has got to be the Xperia Play at fault.
2) Put another sim card into your Xperia Play. Does it stay a strong signal? If yes, then it is actually your network provider at fault. If no, then the phone is at fault.
3) Try resetting the whole phone to default. Does the problem persist? If yes, then it is a hardware fault. If no, then problem solved.
dsswoosh said:
Ye i understand. I'm just trying to throw some idea in the air to help you. I can understand how much of a frustrating problem it could be.
Lets' clarify -
1) You bought Xperia Play, worked perfect
2) After a month, your phone shows a good signal, but when friends telephone you it goes to answer machine as if you had 0 signal?
3) Basically all reception is lost and you have no signal, but sometimes it shows you do, even though you dont.
Here's some things to try -
1) Put your sim card in another phone and note the behaviour. Does it stay a strong signal? If yes, then it has got to be the Xperia Play at fault.
2) Put another sim card into your Xperia Play. Does it stay a strong signal? If yes, then it is actually your network provider at fault. If no, then the phone is at fault.
3) Try resetting the whole phone to default. Does the problem persist? If yes, then it is a hardware fault. If no, then problem solved.
Click to expand...
Click to collapse
Thanks a lot. I did restart it to factory defult yesterday! didnt help! I even reinstalled the whole software using SEUS. nothing is changed.
I know the service provider is fine since my friend sitting next to me had perfect signal. he is also using the same network as i do.
now I am jus waiting for my brother to come home. he has the arc. same network. im gonna double check the sim cards and if its the phone i will send it for repair!
I am having the same problem with mine and reception, I don't know if 85dbm is supposed to be good but I am used to having full bars in my house. I only get about 2 now.
Reception for me is terrible. Used to be a lot better on my crappy old samsung gravity.
Drops to zero bars constantly, and often says no service when inside the house.
My wifi stops working the second I'm out the front door too. Wifi works fine across the street for all my other devices, including a laptop and a samsung captivate.
This leads me to believe the radio transmitter is a defective design. I'll be calling my provider tomorrow.
Edit: wifi doesn't work now at all.
The phone's wifi icon shows it as connected, but theres no transfer of data, router doesn't see the device as logged in.
Some google searches have revealed this to be a common defect. I for one am not pleased.
Sent from my R800a
Just holding the device lowers signal!!!!
I know that sounds like crap but in the instruction manual it says not to cover the back fo the phone as it affects the signal.
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
If you look at your battery life, then click on it you get the graph which shows signal. On mine were it say awake / screen on. i.e. you are holding it, the colour goes from bright green to dull green in perfect unison.
I am currently on my 2nd phone, the first one had 5 different faults. I now have 4 batteries due having to use moxier mail as the stock mail is sh1t. unhappy times
nelly_boy said:
I know that sounds like crap but in the instruction manual it says not to cover the back fo the phone as it affects the signal.
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
If you look at your battery life, then click on it you get the graph which shows signal. On mine were it say awake / screen on. i.e. you are holding it, the colour goes from bright green to dull green in perfect unison.
I am currently on my 2nd phone, the first one had 5 different faults. I now have 4 batteries due having to use moxier mail as the stock mail is sh1t. unhappy times
Click to expand...
Click to collapse
4 bars for me.
Cover the back with my hand.......yep still 4 bars.
If the phone was bad I would of had a **** load of problems too right?
Phone has worked perfect for me in the 2 months I have owned it.
nelly_boy said:
No two ways around it, the phone has issues. I have taken it to carphone warephone and shown them it going from 4 bars to 1/0 bars just buy holding it. As it is over 14 days I am screwed. Whats worse it tha that had stop selling the phone to new customers as it has so many issues.
Click to expand...
Click to collapse
Just take it back.. Demand they fix it or give you a new one... Itll still be under warranty
Sent from my LT15i using XDA App
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Johan-SEAnswers said:
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Click to expand...
Click to collapse
Just a warning, if you unlocked Bootloader ! using FOTA or SEUS very likely will result in a non-usable handset (bricked) !!!!!!!!!!!!!!!!
Johan-SEAnswers said:
Hi guys!
I'm sorry to hear about your problems with Xperia PLAY.
I would suggest that you try some things before considering leaving it into your retailers for a check by a service technician.
Double check that the problem is not caused by an old SIM card. Old SIM's and new phones can sometimes cause troubles. So please try with a later SIM card if possible.
If that doesn't make any difference you could reinstall the phone software or update to Android 2.3.3 which is under launch right now. When the update becomes available for your device differs from market to market and is also depending on operator customization.
BR
Johan
Sony Ericsson
Click to expand...
Click to collapse
I did all that. Except the update. Actually I just realized its the network. All my frind have the problem. Rogers confirmed. Play has a nice reception. It was the network! Thanks for all ur help.
Sent from my R800a using XDA App
captain67 said:
Reception for me is terrible. Used to be a lot better on my crappy old samsung gravity.
Drops to zero bars constantly, and often says no service when inside the house.
My wifi stops working the second I'm out the front door too. Wifi works fine across the street for all my other devices, including a laptop and a samsung captivate.
This leads me to believe the radio transmitter is a defective design. I'll be calling my provider tomorrow.
Edit: wifi doesn't work now at all.
The phone's wifi icon shows it as connected, but theres no transfer of data, router doesn't see the device as logged in.
Some google searches have revealed this to be a common defect. I for one am not pleased.
Sent from my R800a
Click to expand...
Click to collapse
I was having trouble with that also.
I changed my router to 802.11G only. I have devices that do not support n so i went with G. it took a day or two but but it fixed it.
to get it working when it does that you have to disconnect and then reconnect.

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