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Hi all,
I was wondering if I can't start a partition for the sms problem for leo. This is still a phone people and the two major functions of a phone are to be able to call and send text messages. Meanwhile all HTC seems to do is fix some little calendar and sd-card bugs but where is the WORKING fix for the sms messaging problem? I think if we start a petition and show HTC how much people are struggling with this problem, they will need to hurry up and fix this problem once and for all. Only problem is that I don't know how to start this off and I could use a little help. Thnx in advance.
Grtz
P.S. Still loving my snappy Leo, but it's very frustrating when you can't send messages when you're used to do this a lot..
totally agree. they should stop all other fixing not fixing anythng nd work on this issue.
I don't believe in petitions; needs someone to organise, etc.
Better idea, if you feel so strongly about it, is to write to HTC's technical department and copy their publicity and marketing people in.
WB
i dont know which problem you talk about.
but there is already a hotfix for sms-problem from htc.
http://www.htc.com/de/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
i hope this will help you. otherwise, which problem do you mean?
Fonzy85 said:
i dont know which problem you talk about.
but there is already a hotfix for sms-problem from htc.
http://www.htc.com/de/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
i hope this will help you. otherwise, which problem do you mean?
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He knows that, but that hotfix dosent work. This is why he put WORKING hotfix in his message. HTC need to sort this out. coz i'm seriously thinking of selling this phone and getting another iPhone now.
Protip: The hotfix works. If it doesn't, you're doing it wrong.
DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
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doesnt work
Gotta agree hot fix did nothing for me. Seriously annoying trying to send messages. Its rather embarrassing when i show off the phone!
The only thing that gets me by is the little work around someone suggested. When loading a contact Open and Close the menu(bottom right) then you can type. Its annoying but much faster than waiting for nearly a minute to start typing.
they should remove and return me back the old classic outlook sms!!!!
bzdemes said:
Its rather embarrassing when i show off the phone!
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Exactly, when people use the phone to try it out and it gets stuck on one of the most basic functions, they just think "why would someone use a phone that doesn't text?". It won't do much for the "i want one" mentality that HTC want people to have when they see their friends using their phones.
DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
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What makes you think so? There are loads of people who've installed the fix and experienced the bug since. And more are cropping up every day. Just because some people haven't had the bug come back after installing the fix doesn't mean it wont. Some users had the phone for weeks before the bug cropped up initially. Moreover, HTC themselves are not advertising the hotfix as relating in anyway to the stuck outbox problem. The accompanying description on their site is a load of marketing speak nonsense.
My 2p worth.
Firstly I have a love hate relationship with HTC Messaging. I've always used PocketCM anyway instead of the standard MS c#@* and it has worked lovely until the recent ROMS came along. Now it simply won't run alongside. Just crashes out. I don't know why and the developer can't assist as he does not have a machine to test it with and can't recreate the issue etc, etc...
Last week T-Mobile made me an offer that could not be refused and so I upgraded to the HD2. It has been with some trepidation that I have used it the past week or so as I send and receive a lot of texts on a daily basis but I have to say I have not had the problems you guys are having. They go straight away and there is none of the lag that has been reported. I'm beginning to think I must be very lucky! On the other hand I would agree that to me the two basics of these phones that must work faultlessly are the calls themselves and SMS. The fact that there is issues is pretty dreadful...
My next hope is the arrival of hacking SPL so I can flash a decent ROM onto the device and hopefully one without this program built in!!
The SMS outbox build-up (and therefore non-sending) bug is intermittent. I had it after around 4 days on my original handset. I installed the hotfix immediately upon unboxing the replacement and encountered the problem within 24 hours. There is also another, more nasty and even more intermittent SMS bug - mentioned by only a couple of people on this forum - and that is texts going to someone other than the intended recipient. I have had it happen twice to me and that is enough to give me ZERO confidence in sending texts on this device. I don't discuss anything that I would be embarrassed about if it were to get into the wrong hands. This is a bit of a disaster for a seasoned texter like myself, I used to text more than I made calls.
HTC need to address this, they obviously can't locate the 'bug' or don't fully understand the problem. Intermittent faults are notoriously difficult to fix as they never occur when the 'tester' is checking for them. Therefore if a fault cannot be replicated, how can it ever be fixed? My 2 cents is that the whole messaging app should be rewritten from scratch and the plans for the old system should not be looked at - it should all be fresh. If they can't find the bug, write some new code.
sunking101 said:
The SMS outbox build-up (and therefore non-sending) bug is intermittent. I had it after around 4 days on my original handset. I installed the hotfix immediately upon unboxing the replacement and encountered the problem within 24 hours. There is also another, more nasty and even more intermittent SMS bug - mentioned by only a couple of people on this forum - and that is texts going to someone other than the intended recipient. I have had it happen twice to me and that is enough to give me ZERO confidence in sending texts on this device. I don't discuss anything that I would be embarrassed about if it were to get into the wrong hands. This is a bit of a disaster for a seasoned texter like myself, I used to text more than I made calls.
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Now that would be a major pain in the a#*&! As I've said I believe I must have struck lucky and have none of those issues but if I did.... God doesn't bear thinking about!
sunking101 said:
HTC need to address this, they obviously can't locate the 'bug' or don't fully understand the problem. Intermittent faults are notoriously difficult to fix as they never occur when the 'tester' is checking for them. Therefore if a fault cannot be replicated, how can it ever be fixed? My 2 cents is that the whole messaging app should be rewritten from scratch and the plans for the old system should not be looked at - it should all be fresh. If they can't find the bug, write some new code.
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+1 to that idea but I wouldn't hold your breathe!!
One again, I repeat: I haven't seen anyone in America have this issue. I use ATT and have no issues with texts. None. I've had my HD2 for almost a whole month, as well.
*knocks on wood*
Lucky indeed
TonyJ999 said:
My 2p worth.
Firstly I have a love hate relationship with HTC Messaging. I've always used PocketCM anyway instead of the standard MS c#@* and it has worked lovely until the recent ROMS came along. Now it simply won't run alongside. Just crashes out. I don't know why and the developer can't assist as he does not have a machine to test it with and can't recreate the issue etc, etc...
Last week T-Mobile made me an offer that could not be refused and so I upgraded to the HD2. It has been with some trepidation that I have used it the past week or so as I send and receive a lot of texts on a daily basis but I have to say I have not had the problems you guys are having. They go straight away and there is none of the lag that has been reported. I'm beginning to think I must be very lucky!
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That's the problem. Although I've read and followed these threads about this problem as they came across the forum, I had'nt had any problems myself and considered myself lucky too! But after regaining confidence in messaging with my leo, and I started to send texts again it turned out this problem occurs quite random. Sometimes I send a text and it gets delivered right away, but another time I'll send a text and a few others to other recipients, and they all get delivered 2 days later!! That's where it gets tricky for HTC I think. Then again, if they are able to create these beautiful devices, they're certainly able to rewrite a flawless messaging-app from scratch.. Only hope that this will be fixed soon Or HardSPL will be released soon.
DexyG said:
Protip: The hotfix works. If it doesn't, you're doing it wrong.
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If you're saying that, YOU know nothing.
I too suffer this problem.
Today I got really pi**ed with it and uninstalled the Hotfix, leaving just the ROM Update, so far so good - probably just today though!
This is a really buggy phone throughout though, probably the worst I've had, but somehow this appeals to me deep down
I've had the phone since November, seen the sms problem only twice. Kinda got the impression that it only occurs if the phone has been on a good while, i.e a number of charges with no soft-resets. That could easily be coincidence.
Both times also after spotting the messages in the outbox and doing a soft reset the queued messages sent.
Still not working for me too
My DroidX...was an OK phone with the stock Android 2.1 with that very early on update VZW pushed to it. Push e-mail worked properly, the interface was snappy (****ty design, but at least snappy), and the overall experience didn't suck.
Now that it's upgraded...it's a POS. Push e-mail refuses to push (it's not our server at work, EVERYONE at work with windows mobile and android phones OTHER than the DroidX is fine, and EVERY DroidX doesn't work)...have to manually pick refresh on the phone even though push IS enabled. The user interface is much much much less snappy...everything that used to feel smooth and fluid, is jerky and annoying now, text entry is much more hokey (get incorrect text all the time)...it sucks...plus there's no way for me to disable the 4 digit pin nonsense to unlock the phone, even though our IT department has assured me, it's not their doing (and again, it's only those of us with X's, the HTC Incredibles and windows mobile phones are all fine)...wish I'd gotten an HTC Incredible instead of this thing to use as my work phone.
I'm SO happy that my personal phone is an Evo and I ONLY have to use this DroidX for work...the X physically feels like it's built better, but this newest update really makes it suck (and since it's works phone, I don't even want to consider rooting it or messing with the roms on it...our policy at work requires us to accept updates to phones too).
i just have one problem about the phone too, the email push notification doesn't work worth a damn now or before, unless i physically turn off my phone and turn it back on, then i will receive my work email, but sometimes its too late..
My droidx with ota 2.2 is better than ever! Best phone I've ever had!
Sent from my DROIDX using XDA App
I dont have the pin lock..... weird...
My only email is Gmail and that push works excellent.
ota 2.2 is alot faster than 2.1 it may have a few bugs in it but what phone doesnt? although if for some reason you dont like it, im sure someone would trade you a droid 2 or incredible for your phone.
You may want to give this a look over. Many people say that it helped them. It wont involve anything that compromises the integrity of your phone with your company. Strictly a legitimate solution. No hacks or root involved.
http://forum.androidcentral.com/motorola-droid-x/36979-bingo-i-finally-figured-out-how-get-things-straight-my-droid-x-2-2-update.html
tdrake2406 said:
ota 2.2 is alot faster than 2.1 it may have a few bugs in it but what phone doesnt? although if for some reason you dont like it, im sure someone would trade you a droid 2 or incredible for your phone.
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Faster? Really? UI experience is slower, maybe random crap in the background happens faster, but the phone FEELS slower...going to Froyo on my Evo made everything feel smoother/faster/better...
What phone doesn't have bugs...well...how about the DroidX with it's original version of 2.1 on it? Everything worked fine...I wish I wasn't required to accept updates on it, I never would have...and no, can't trade it, work owns it, I'm just stuck using it until August of 2012 as we upgrade every 2 years. Motorola screwed up with this update.
I just had someone from IT help me remove and re-add my exchange account and now it does push. Text entry is still laggy, and the screen motion is nowhere near as smooth/fluid/nice as it was with 2.1 on this phone. The push problem had to do with the phone not properly maintaining a security certificate with the exchange server when the 2.2 OTA update was sent to it.
...nevermind, push already stopped working again...sat down at my desk to see an e-mail came in an hour ago...phone still doesn't know about it...the whole reason I have the phone is to respond to e-mail as fast as possible...good job Motorola...
I've only had one problem and that was the stock battery manager force closing, but it seems to be a common problem and will most likely be fixed soon.
Ubermicro13 said:
I've only had one problem and that was the stock battery manager force closing, but it seems to be a common problem and will most likely be fixed soon.
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Well...I tried a factory reset...brought the phone back on, added the corporate sync account, and now I no longer am required to enter the 4 digit pin (thank god, that was just assinine that I wasn't allowed to disable it before)...push worked for another hour or so, had a few random people in the office sending me e-mails and I Was getting them on the phone...it died again though.
I found the battery management setting, and put it to max performance, I don't care about battery life...if the phone makes it from a little before 8 am (when I'm on my way to work) until 5 pm (when I leave)...I don't care if it's almost dead...but that doesn't seem to have helped.
The ONLY software thats on the phone at this point, is what Motorola shipped it with, and what the market asked me to update when I gave it the gmail account that I signed up specifically to ONLY use to enable the market on this phone (gmail, google maps and google search after the factory reset)...haven't installed anything else yet...but since I still have the problem, I'll probably go back and put the ring scheduler app (thing kicks ass) and astro file manager back on the phone...because they clearly aren't the cause of the issue with push.
After the factory reset, the multitouch keyboard is quick like it should be...but swype is still laggy...the beta version of swype on my Evo (yes I'm in the official beta) is WAY better...wish I could update the DroidX to that version of it...the old version of it on 2.1 was far smoother.
I hate the 2.2 update, my X laggs and few of my apps don't work with it. On the up side flash is nice and more web applications work. Phone is more functional with vbulletin forums, chatboxes, and menus.
I want my easyroot back!
Push e-mail worked for a few hours this morning...didn't change a dam thing...it's not working again now though...hasn't been since 11.
I'm also having issues with the sync stopping working on my email accounts (work exchange account, yahoo imap account and gmail). I reboot and it works for a while, then it stops again.
I just got the phone and I've never been on 2.1 so I don't have anything to compare it too. The sync is the only legit complaint I've got with the phone so far.
Man is this getting annoying..I previously had a HD7 than decided to try out the DVP.
This phone keeps freezing up whenever connected to any wifi network. This makes this phone useless.
I'm currently waiting for my 3rd replacement within the last week. This is insane does anyone think that this will ever be corrected.
it happens a lot while you are browsing the marketplace, yes it does. i m pretty sure if Dell releases a firmware update for the wifi module in the phone it should be fine.
See if turning off 3G connectivity helps at all, seems to conflict on mine.
I sure hope so, the problem I see is that evertime I call Dell and tell them about this issue it seems to be the first time they have ever heard about it.
I'd like to know what the heck is going on over there, I think they owe us an explanation and at least a time frame for a fix or a replacement phone if it is defective hardware.
I've been experiencing issues with my work email not pushing to my phone running CM7. When I was on stock it was pretty quirky and I noticed the same quirky behavior on Iced Glacier, but, it's actually the closest to working now that I have CM7, other than the fact that it won't push.
So, here's what's happening, periodically (or should I say inevitably, since it happens regularly), exchange will stop pushing emails to my phone. At first, when I boot my phone, everything is working fine and I receive any emails which had not been previously pushed to my phone. After awhile, usually about 3 hours or so, push just stops working. It feels like something is getting hung up, because when I try and open mail and refresh the emails nothing happens. During this time, I also can't pull any contacts off the global contacts when I try and compose an email. On that note, I'm not sure if anything I try and send is actually going out during this time. I have tried disabling and re enabling sync, but that didn't do anything. Actually, it looks like it get stuck during exchange sync, which confuses me just as much.
However, the kicker is that if I reboot the phone, it starts working just fine... until the problem appears again. I'm currently running CM 7.0 but I had this problem in CM7 RC2 as well (my last ROM).
Any ideas guys?
Your best bet is to ask this in the correct thread. I would suggest posting this in the CM7 thread where you got the ROM. There is where other users and the developer can assist with questions such as yours.
I was originally going to ask over there, but I realized I didn't have enough posts to do so. I guess I'll live with my issue until I get enough posts to post in the developer forums (which may be awhile, because I'm a hardcore lurker).
greatwithtoast said:
I've been experiencing issues with my work email not pushing to my phone running CM7. When I was on stock it was pretty quirky and I noticed the same quirky behavior on Iced Glacier, but, it's actually the closest to working now that I have CM7, other than the fact that it won't push.
So, here's what's happening, periodically (or should I say inevitably, since it happens regularly), exchange will stop pushing emails to my phone. At first, when I boot my phone, everything is working fine and I receive any emails which had not been previously pushed to my phone. After awhile, usually about 3 hours or so, push just stops working. It feels like something is getting hung up, because when I try and open mail and refresh the emails nothing happens. During this time, I also can't pull any contacts off the global contacts when I try and compose an email. On that note, I'm not sure if anything I try and send is actually going out during this time. I have tried disabling and re enabling sync, but that didn't do anything. Actually, it looks like it get stuck during exchange sync, which confuses me just as much.
However, the kicker is that if I reboot the phone, it starts working just fine... until the problem appears again. I'm currently running CM 7.0 but I had this problem in CM7 RC2 as well (my last ROM).
Any ideas guys?
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Hey toast, I use work exchange as well and I have actually had better results with CM7 versus stock. ONly thought I have is did you do a full wipe before you upgraded/installed? That seems to fix most of my issues.
**Side Note** I know you didn't post this in the dev forum cause as a noob like me, we're not allowed.
Tylormde said:
Hey toast, I use work exchange as well and I have actually had better results with CM7 versus stock. ONly thought I have is did you do a full wipe before you upgraded/installed? That seems to fix most of my issues.
**Side Note** I know you didn't post this in the dev forum cause as a noob like me, we're not allowed.
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I did do a full wipe. I make sure to always do a full wipe when installing a new ROM. I will say that CM7 works better than stock, but that's only when it works. I mean, one thing that may be causing problems is that in my area, we only have GPRS, we don't have EDGE, 3G, or Pseudo-4g. I have to roam to get EDGE, which, only provides a decent connection about half of the time. Do you think it might be possible that it's getting hung up when I leave wifi?
greatwithtoast said:
I did do a full wipe. I make sure to always do a full wipe when installing a new ROM. I will say that CM7 works better than stock, but that's only when it works. I mean, one thing that may be causing problems is that in my area, we only have GPRS, we don't have EDGE, 3G, or Pseudo-4g. I have to roam to get EDGE, which, only provides a decent connection about half of the time. Do you think it might be possible that it's getting hung up when I leave wifi?
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I think there's a good chance that is your problem. If its working good on Wifi and not on cell connection, especially GPRS, then the exchange server probably can't push data fast enough to refresh and times out.
Tylormde said:
I think there's a good chance that is your problem. If its working good on Wifi and not on cell connection, especially GPRS, then the exchange server probably can't push data fast enough to refresh and times out.
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I agree, that seems like a fairly logical reason. Especially when you consider it's also too slow to actually download MMS messages without a time-out. I guess I'm just going to have to live with this until T-mobile finally gets their network here upgraded (they were supposed to have it up and running 2 months ago, but failed to do so due to government agencies failing to get off the damn spectrum).
Either way, do you think there might be any chance of any sort of work around?
greatwithtoast said:
I agree, that seems like a fairly logical reason. Especially when you consider it's also too slow to actually download MMS messages without a time-out. I guess I'm just going to have to live with this until T-mobile finally gets their network here upgraded (they were supposed to have it up and running 2 months ago, but failed to do so due to government agencies failing to get off the damn spectrum).
Either way, do you think there might be any chance of any sort of work around?
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I'm curious what general area your in? I'm not gonna say who I work for but lets call it a US carrier that isn't looking forward to a possible merger with AT&T
I know the build out is supposed to aggressive this year, so there is hope your coverage gets better. Sadly, if turning off push mail and using a manual sync mode doesn't work either, I think your out of luck when not on Wifi.
I live in San Angelo, Texas. Apparently, our fiber lines have been laid and they're just waiting to flip the switch.
Updated to the latest firmware and noticed that they dropped the Never option for screen timeout. I'm kinda pissed because I have been using that for the past week or so and my Live Tiles were doing a much better job with it set to never turn off.
I'm one of the few people around here lucky enough to have a problem free phone. I've never had any of the problems that this new firmware is supposed to fix, so I really don't need it. I am seriously considering rolling back to the old firmware to get the Never setting back. Before I go through all the trouble with that, I just wanted to double check that the the Never setting is gone for everyone with the new firmware.
Does anyone out there with the new firmware still have Never as an option for the screen time out?
Nope, gone for me too. But, I kept mine set to 1 minute anyway.
Oops I posted a new thread before I noticed this. I'm pissed too. I used it with my car stereo and Zune. I used to be able to control music easily at a glance while driving (using cradle). Now it's too much of a process and dangerous. I also liked keeping it on while charging (why do I need a locked phone at home, sitting right next to me, not drawing power from battery?) What genius made this decision!
I have yet to find a single benefit for the new firmware on my phone. Seems exactly the same to me but with the Never option removed. I think I may try rolling it back with the Zune backup.
The Dell tech I spoke with in India actually told me to re-sync the phone, factory reset it and sync it again (at least that's what I think he said, I had to ask him to repeat himself several times as I don't think our English dialects were compatible). I'm afraid to try this. He also offered to send me my third replacement phone if this was unsuccessful. I think I'll just live with it. I'm so tired of dealing with Dell. According to my logs I've clocked in well over 7 hours of phone time with them. I try to remain loyal to Microsoft, but I think it's Android time. I feel so embarrassed when my buddy uses his Evo in my presence.