Major sms issues!!!! - HD2 General

Hello everyone I’ve just received my hd 2 on Tuesday and it’s a wonderful phone, but I am having a serious problem with sms. My friend and my wife sent me a message yesterday and I received today. I sent my wife a few messages yesterday and today and she hasn’t received any. Is anybody else having the same problem? I’ve been on google for hours trying to figure out the problem but I haven’t found any answers. Please can somebody help me? I really like this phone and I don’t want to take it back.

Why do people automatically assume the issue is with the phone?
Dial 611, T-Mobile customer service.
I had a similar issue but with MMS, not SMS, T-Mobile switched me to a different tower and all is well, took no more than maybe 10 minutes.
Call Customer Care, its there for a reason...There is no solution to a fix on a STOCK HD2 besides a hard reset, the phone should be working 100% out of the box.
611

I have read somewhere on here that it has to do with the internal time on your fone or some nonsense like that. I never have heard it this bad but you can can go to start/settings/data services/internet time sync. I heard that has helped some people...but now that you mention it..me and my girl have had the same issue today and yesterday...well this morning she sent me a text and i didnt get it until 1130 or so..might just be a data issue?!

glcK23 said:
Why do people automatically assume the issue is with the phone?
Dial 611, T-Mobile customer service.
I had a similar issue but with MMS, not SMS, T-Mobile switched me to a different tower and all is well, took no more than maybe 10 minutes.
Call Customer Care, its there for a reason...There is no solution to a fix on a STOCK HD2 besides a hard reset, the phone should be working 100% out of the box.
611
Click to expand...
Click to collapse
Yes sir you are correct I think it was a data issue. The reason why I thought it was my device because I searched on google and I seen that a lot of people have sms problems with the hd2.

Related

SMS Message Problem!

Hi guys,
I'm having some difficulty with sending SMS messages. Its sporadic. Sometimes they send immediately, sometimes not at all. Its very frustrating.
For example, the day I got the phone (last week) I sent 2 text messages. I didn't hear back from anyone but thought nothing off it. I checked my messages and they were time stamped with the time I sent them at so I presumed they had gone.
That evening, about 6 hours later, I got my two replies. The people had only just got them, hours later. One of them wasn't impressed because it was intructions for something they needed to do 4 hours previously!
So, I turned on delivery reports on each sent message to make sure they sent.
Over, the next two days, I had no problems, delivery reports come in immediately within seconds of me sending my SMS message.
Meanwhile, I called my network (Vodafone) to see if there were any issues with network. they reported none. I checked the message centre number and verified it against the network one. They matched, so I thought all was in order... except I would have to get annoying delivery reports cluttering up my Text message inbox until I was sure the service was working 100%.
Earlier today, I sent about 3 important text messages, got no delivery reports, so I texted my other phone to see if the messages were going through. Nada. I was annoyed.
I'm thinking.. whats going on?
So about 10 minutes ago I shut down the phone and booted up again. Within 10 minutes I was getting all my delivery reports and replies from people!
Does anyone know what I could be doing wrong, what setting needs to be activated etc?
Obviously I can't use the text messaging on the device if I can't trust it to just work like pretty much every handset I've owned since... year dot.
PS: I spoke to Vodafone care team who said my sim card must be old; newer sim cards (128k) are needed for these "high tech" phones.
But I just took my sim out of my Nokia N97 (never had a problem) last week AND messages ARE going through on the Leo occasionally and only after a reboot, which is utterly pointless.
This is the last thing I thought I'd have issues with on a device like this..
Any advice? Have I missed something?
Thanks.
Same here, I thought I messed up something in the sms service or so.
Done many hard resets and soft resets. But still no help.
I'm experiencing exactly the same problems. Also Vodafone and no one seems to get any sms from me.
Okay, this ain't good!!
since you both have vodafone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault
br3nt said:
since you both have vodaphone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault
Click to expand...
Click to collapse
Now tell me, why? I've never had problems on my previous phones.
I don't think the vodafone on the Ireland branch is the same as the one in the Netherlands
Kinda happy to hear that you guys also having the same issue.
It can probally be patched/fixed by htc. I googled for "htc sms hotfix"
And htc is also facing sms issues on other devices.
sigh... How will I live without outgoing SMS capability? so lame... hope you guys will find a fix soon.
seems to be the same like the sms bug in previous manila 2.1 build. outgoing messages weren't send, but only on some specific providers.
How could such a fundamental and critical phone component get screwed up? That just doesn't make sense. Anyone got ideas out there for a fix or we we have to wait for HTC to patch this? What about people who purchased a Leo and have no knowledge of this site etc deal with something like this? They buy a 500+ euro phone, try to send a text message, no joy. Baffled, annoyed, frustrated. Phone would get returned right? Not happy.
I've had this same problem on ATT in the USA
mike91t said:
I've had this same problem on ATT in the USA
Click to expand...
Click to collapse
Had? so it's fixed now?
Just had this problem on t-mobile UK. The thing is that if you're in conversation mode it actually gets inserted as if it's been sent. I looked in outbox and it was stuck there, even after pressing 'retry send'. I tried a reset but it was still stuck there, so i retyped the message and sent that, both ended up being sent, with the origanal sms being time stamped as if it was sent ages ago!
I sometimes have this problem too....
O2 here.
In case it helps, I'm not having any problems on 3UK. Are you all certain it's not a network issue?
Perhaps it is to be honest... and perhaps tapping 'resend' just makes it happen in the background so it just appears that it does nothing.
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!
simplymee said:
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!
Click to expand...
Click to collapse
+1 !!
It might look like it's mainly vodafone but in the UK at least it by far the biggest network, therefore it's bound to affect more voda users. Only 15 posts and already i see vodafone, att, O2, t-mobile, different countries, different networks.
This is the same issue that I've had this week with my Touch Pro running the Leo ROM, the device seemed to be turning all my SMS into MMS and then not sending them, though the odd one would sneak through. The problem has been fixed with an update to the custom ROM I'm using. It's the Energy ROM by the way. I'll send the author a message to see if he can pop on here and offer advice on the problem.
same here O2 in my phone.. even receive some messages later.. pls help us someone
Zero Masamune said:
Had? so it's fixed now?
Click to expand...
Click to collapse
No, I have not made any changes that would have fixed the problem, but it is sporadic and only occurred twice a few days ago.
unfortunately same problem on o2 uk

Getting message failed but message keeps sending [asop mms / airrave]

So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
werkem said:
So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
Click to expand...
Click to collapse
I had the same thing happen the other day. I'm running Fresh 3.2, Handcent and I have an Airave. I think the Airave is the problem.
Yah I have the same exact problem....I have the new airvana airave....
This doesn't happen all the time...its just sometimes....although I cant pinpoint how or when it happens...
Its happening right now though...which sucks...
Same here, Sprint AirAve, Failed messages etc.
What to do??
Ok, I just called airave support and they ran me through the basic tests like testing my broadband connection and resetting my airave device. I've done this before so I'm pretty damn sure this wont help.
They did mention for the about two weeks Sprint has had a lot of airave outages and that Sprint is working on fixing it.
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
I have also had this happen to me several times and I am totally stock. So if anyone gets an answer, let us all know. Thanks.
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
bignibb said:
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Ok, but an average text message is not 2mb....
Ok, so they call back to get it fixed today....now when I turn on my Airvana unit and let it initialize the mobile light blinks amber, and the gps light blinks green as if it cant get a gps lock.
The tech support specialist again mentioned there was an airave outage.
There are also a few people on the sprint.com community site that are experiencing the same issues.... although I'm not sure if they are using evos or some other phone.
DarkManX4lf said:
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
Click to expand...
Click to collapse
I've got an airave (newest model) unit with 2 EVOs in the home. My girlfriend constantly experiences this and she is running bone stock. I've got a stock rom rooted and have never experienced this problem. We've narrowed it down to the airave - she also has issues were sometimes an incoming call will not receive on her phone if she is already on it (call waiting).
Seems to me like these airave unit are having lots of problems... I ended up disconnecting mine and both phones act normal.
Ever since I got the NEW airvana this started happening to me, it only happens when im sending multiple sms to one person or multiple people. Says it cant send, but person im sending to says they get that message that isnt being sent like 20-100 times, the quick fix is a reboot of the phone. I got sick of it and last week called airave support and they opened a ticket which was monday last week. Called back thursday night b/c the modem light wont stop blinking and they told me there was a national outage on the new airvanas so she said by the next day everything should be resolved even the issue with the sms not sending.
Today is sunday and im not getting the issue anymore but i will keep texting heavy and see whats going on. although I gotta say sprint did give me a good return on my bill for this
Ok, I called airave tech support again and they said that the outage in my area should be fixed by 12am tomorrow....so I'll wait till tomorrow morning and see if it works again.
Ok, well the blinking amber "mobile" light is now a solid green....which I guess means the device is working....but when my EVO is connected and I try to make a phone call out it gives me the message "if you would like to make a collect call....." and if I try to send a text it just fails.
I called up Sprint again, they make me run through more tests with my phone...even one weird one where I had to disconnect the battery and hold the phone and the battery right next to the airave.....not sure what effect this has to fixing anything....but w/e I had spare time to waste . They did mention again that there was an airave outage. They tell me to reboot the airave and to let it sit for 2-4 hours since its going to re-provision....so thats what I am waiting for now.
idk, if this is related, but I have the same issue with sending texts in google voice. Although for me, I have the issue randomly when connected to a regular cell tower.
Ok another update....its really the same as my previous update.
So bascally the sprint tech never called me bac....so I called them back and got a different rep....the new rep goes through the same steps to get everything to work but still no luck. I still get the same error when I make a phone call. She did mention that there is a nationwide outage with voice calls with the airave and that 50% of customers are not able to make voice calls.
I am now using a samsung epic and I'm still having problems. So its not the evo or the epic with the issue, it has to be my number and/or (most likely) the airave and its service.
The funny thing is I have another line with a samsung a900 phone and I can make calls with that phone without any issues through the airave.
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
DarkManX4lf said:
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
Click to expand...
Click to collapse
I am also having loads of Airave (Airvana model) issues, on all 4 lines in my house... failed texts.. and calls.. etc.. I usually keep it unplugged now, and turn it on once a week to see if the issues have been fixed... Sux because when it works, it works AWESOME... But I have lots of friends and family who have gotten 20 or 30 texts from me at once.. It kinda makes me giggle, but it would suck if they were paying for them..
I also am expirencing the same problems as you all on brand new the new model (airvana?) its really annoying!
Running: GM6 final, nightlys, and Fresh seems to happen on all of them
I made numerous calls to airave tech and made like 4 tickets with them. Finally an engineer called me and asked me specifically when I'm getting the issue and what is the issue. I explained and for some reason these last week or so all my texts have been going thru smooth and no error clause codes, or unable to send message errors of any sort. I'm hoping they fixed the issue, I advise everyone that is having this issue to call them and attack them with phone calls.
Here's the direct number to airave support: 866-556-7310 call them and attack people its the only way they will fix it
Tapatalk'd on Evo

[Q] Text Messages Not Received Until Soft Reset

Recently, my phone will stop receiving text messages until I soft reset. Before posting, I tried a hard reset to see if that would fix the issue, but that did not work.
Is anyone else having similar issues with text messages?
Things worth noting:
1. I can still send messages without issue, even when I can't receive them.
2. All other data services on the phone work without any trouble (email, marketplace, zune, etc)
3. It happens even when I have full service, so it shouldn't be a connection/network issue.
4. I have a class 2 16 GB sandisk installed, which has been installed since I got the phone in November (might try a hard reset without the card to see if that helps).
It's interesting that the problem persisted through a hard reset. Right now I'm trying to determine if there's a specific set of actions that can be taken to reproduce the issue, but I just wanted to see if anyone else had any thoughts.
**UPDATE**
So even after pulling the sd card and hard resetting the phone, the problem is still present. Guess I'll have to head on over to AT&T to get a replacement.
If you are having the issue, it looks like you are only able to receive 10 messages before requiring a soft reset :'(
Thanks
I'm having the same exact problem. While I was on the phone with the ATT rep, she even tried to send me a text and couldn't!
Yeah I just went through the warranty exchange process with at&t and a replacement is on its way.
My co-worker also has a focus and hasn't had any problems, and with the number of people on this forum and no other responses, I don't think it's a very widespread issue.
I'm glad I found someone else with the problem though! Solidarity man! It's incredibly annoying. I setup a cron job on my server to send me a text every 15 minutes so I know when they stop working.
I'm ready to scream. I have a Dell Venue Pro (Another Windows Mobile 7 Phone) sitting here that has been an issue since day with everything EXCEPT text messaging. I spoke with ATT rep and they "claim" its either two things for me:
1) Porting of my number still transferring. ITs been to Sprint, T-Mobile, and now ATT all within the PAST two weeks.
2) Having a Metal roof can screw up the signal. Which I think is false because I have NO problem sending out texts, calling, surfing the web.
Again, NOT a problem restarting the phone and receiving texts but after, lets say, 15 minutes and having 3 bars, it stops. Its just like how T-Mobile network acted with Dell Venue Pro with the Internet, it needed to be restarted every hour or so. I'm READY to scream! I CAN NOT believe there AREN'T others with this problem!
10 Message Limit
Oh man. Yeah the Venue Pro launch was pretty rough. I was holding out for that phone too and was going to switch to t-mo, but I didn't want to chance it with all the problems that were being reported.
I have finally found a pattern though! It appears for me that after restarting the phone I can receive 10 text messages before they stop. I found this out because as I mentioned in my last post, I setup my server to send me messages every 15 minutes. While I was sleeping, i hit my sms receipt wall and a bunch of messages "queued up". This morning I restarted my phone, and 10 messages came in, then no more. Restarted again, received another 10, and so on until all the queued up messages had been received.
So it would be interesting if you check to see if there's a hard number limit of messages you can receive.
abledanger said:
Oh man. Yeah the Venue Pro launch was pretty rough. I was holding out for that phone too and was going to switch to t-mo, but I didn't want to chance it with all the problems that were being reported.
I have finally found a pattern though! It appears for me that after restarting the phone I can receive 10 text messages before they stop. I found this out because as I mentioned in my last post, I setup my server to send me messages every 15 minutes. While I was sleeping, i hit my sms receipt wall and a bunch of messages "queued up". This morning I restarted my phone, and 10 messages came in, then no more. Restarted again, received another 10, and so on until all the queued up messages had been received.
So it would be interesting if you check to see if there's a hard number limit of messages you can receive.
Click to expand...
Click to collapse
I noticed it this morning. I was on the phone with another tech support rep last night that WAS NO help, only concluded with that, I'm suppose to go to one of their stores and switch it out with another handset. Problem with that is, I didn't purchase it from ATT since Amazon.com had it for a penny. So, that'll be a fun visit. <--sounds like I'm from the south, don't it? lol
I'm having SO much fun sending myself texts to see if it actually goes through and I receive it. Here's something to think about, the two weeks I had T-mobile, I sent out 5,689 texts. So, this feature is something I actually WANT.
Update: Swapped out the phone. I had to act like an idiot because they had NO record of my sale at the ATT store, which there isn't any since I bought it at Amazon.com for a penny.
Knock on wood, its working. Sent myself over 50 texts throughout 2 hours.
I just recently started having this problem. I didn't notice at first, I just didn't think I was receiving any text messages. I accidentally restarted the phone (crappy case) and when I started it back up I got 10 texts instantly...all from the previous day. So I thought, oh AT&T must have screwed up. A day goes by and still no texts (odd because I usually get at least 20 texts a day). So I try to send myself a text. No bueno. So I restarted my phone. 10 texts. Restarted again. 10 texts...all still from Monday (2 days ago).
I already had problems with cellular data (http://forum.xda-developers.com/showthread.php?t=867347), and now this. If this problem is being caused by the SD card too, I'm getting rid of it.
Text Messages
abledanger said:
Recently, my phone will stop receiving text messages until I soft reset. Before posting, I tried a hard reset to see if that would fix the issue, but that did not work.
Is anyone else having similar issues with text messages?
Click to expand...
Click to collapse
Yes, I have seen this on occasion. Seems to be random and relatively infrequent in nature for me right now though. One thing that I have noticed (and may or may not be related) is that wireless sync seems to stop working at the same time. A soft rest always makes the problem go away...
I had this problem with my 2nd focus (i dropped the first and shattered the screen) It seemed to work fine for a few hours after I got it, then stopped receiving. As soon as I'd reboot the phone, itd work till i sent about 10 messages, then stopped. I tried my sim in another phone, worked fine. So now i'm on my 3rd phone.
Id tried multiple hard resets and none of them helped - I had assumed i'd just gotten a bad phone. But it seems a more common issue than I'd originally thought. I'd tried initially to take out my SD card (Kingston 16gb Class 4) and it didnt help.
Just got this problem on my Omnia 7, so maybe it's an OS or carrier issue.
Eriatarka said:
Just got this problem on my Omnia 7, so maybe it's an OS or carrier issue.
Click to expand...
Click to collapse
Interesting. I wonder if anyone else has had this issue on some of the htc or lg phones or if it's a Samsung only problem. I guess this means that it's not related to the sd card though!
I have since replaced my defective focus and have yet to experience any problems with the new one.
I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!
Can't access root menu with *#197328640#
Hi, I can't open my root menu using *#197328640#. Any idea? I have the same problem of not receiving SMS.
tyryanjr said:
I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!
Click to expand...
Click to collapse
gasahadewo said:
Hi, I can't open my root menu using *#197328640#. Any idea? I have the same problem of not receiving SMS.
Click to expand...
Click to collapse
*#32489# bypass to get into root menu. click the back button 4 times to get to the main menu.
Someone else posted that here.
tyryanjr said:
I believe I've figured out and need a few testers to verify fix.
Click to expand...
Click to collapse
Thanks. I've been experiencing the problem too ... will test and let you know if it works for me!
I'm not experiencing this problem any more, though I can't say for sure whether it was solved due to that diagnostic menu action or the Samsung firmware update I applied later that evening.
tyryanjr said:
I believe I've figured out and need a few testers to verify fix. I too was experiencing same issue of not receiving more than 10 SMS text messages until soft reset. After multiple hard resets and eventual phone replacement by AT&T Technical Support, I decided to navigate the Diagnosis Codes determined to find a fix for you all. Long story short, I discovered and tested the setting that causes and fixes the issue as follows:
*#197328640#
1 Debug
8 Phone Control
7 Network Control
1 GCF
3 Setting Cancellation
End
Soft Reset phone (Reboot)
You can test by texting yourself (your mobile number)
Enjoy!
Click to expand...
Click to collapse
Testing now!!!
I hope you're fix works for me too. This has been very annoying.
Good luck everyone. If v1122 of diagnosis menu has been installed due to update you can get to it by *#32489# and click on "Back" to get where you need in the menu.
Reporting back.
As long as I'm in an area with good radio penetration, the fix is a godsend.
In areas with poor radio penetration, it's no change.
So, I'll say good work tyryanjr & ATT-US
You guys improved my love of the focus tenfold today.
I should mention I am using a Rogers Branded Focus, SIM Unlocked, Dev Unlocked (Chevron), NoDo, on SaskTel's wireless network in Saskatchewan. If you are on Bell or Telus with similiar issues, give it a whirl.
To my wireless carrier, please rectify the situation, ASAP!

Problem with my phone!

Been a member for a few years, but generally just read and give thanks. However, over the weekend I ran into some issues with my wife's phone and was hoping someone might be able to help me out.
My wife has a nexus one running CM7.2
The problem started on Friday night and has persisted through last night. Random people are receiving phone calls and texts with their caller ID showing my wife's phone number on their caller ID. At first we thought it might be crossed signals and did not pay attention. Until last night when the calls were escalating in a manner that we finally contacted the police. Unfortunately they said there is nothing they could do as no criminal act has actually been committed and to contact our service provider.
We contacted T-mobile and all they said was to change numbers, which we are going to do when she gets home from work. My concern is if they somehow cloned her phone or I dont even know what is possible with technology would they not have all of her IMEI information to just repeat the process?
I wanted to know if anyone has heard of something like this before. If so any suggestions or what to do besides just changing numbers.
Thank you in advance!
jhenson496 said:
Been a member for a few years, but generally just read and give thanks. However, over the weekend I ran into some issues with my wife's phone and was hoping someone might be able to help me out.
My wife has a nexus one running CM7.2
The problem started on Friday night and has persisted through last night. Random people are receiving phone calls and texts with their caller ID showing my wife's phone number on their caller ID. At first we thought it might be crossed signals and did not pay attention. Until last night when the calls were escalating in a manner that we finally contacted the police. Unfortunately they said there is nothing they could do as no criminal act has actually been committed and to contact our service provider.
We contacted T-mobile and all they said was to change numbers, which we are going to do when she gets home from work. My concern is if they somehow cloned her phone or I dont even know what is possible with technology would they not have all of her IMEI information to just repeat the process?
I wanted to know if anyone has heard of something like this before. If so any suggestions or what to do besides just changing numbers.
Thank you in advance!
Click to expand...
Click to collapse
Did your wife download any app that could use your wife's phone number to appear for outgoing call? What you can do is do a factory reset and then flash the ROM clean (i.e., no downloaded app) to see if the problems still persist. If you have strange calls and wanted to block them, then download an app called Mr. Number to block unwanted calls.
Thanks for the response. She only uses this phone for text and business calls now, so I am going to factory reset, wipe everything and resinstall all apps fresh and only apps she needs.
same issue with my friends phone
my friend is having same issue since an hour
but she is using some samsung android phone..
would like to no the solution to it..

No Call Notification

Haven't had a lot of luck with questions here for the last little while, but maybe someone has an idea as to why this would happen. My wife tried to call me 6 times yesterday. Not a single call came through or registered on my S7 Edge. She said all calls immediately went through to voice mail. When she got home, she stood right beside me and tried again and again, I was not notified of the call and it went right through to voice mail.
The phone had recently been rebooted. DND was not on. All sounds were on. The phone is not rooted and no apps like Greenify or anything like that running. After her last unsuccessful call to me, standing right beside me, I called her and it went through without an issue. She then tried to call me back and it worked. A minute or so later I received notification of her 2 voice mail messages from her previous calls. It's like the phone was in an extreme deep sleep. Which is pretty annoying considering I use the phone as a phone and I need calls to come through when they are made.
I took the phone into my carrier and they gave me a new sim card to try. I didn't have any issues with the previous sim card other than the issue from time to time of the first call I place being dropped and then the second call going through without issue. The signal is not fantastic in our condo, but I've never had someone tell me they have tried to call me and simply gone to vm before, so I don't know of any time of this happening previously. My wife had never had problems calling me before at all.
Anyone know what might have caused this?
No answers to this post,. Guess no one knows. Just another bizarre Samsung issue. Had it happen again today. My wife had to send me a Whatsapp message saying she couldn't call me. She said she called over and over again. No voice mail, no nothing. Never rang on my end or registered a call at all. Phone just didn't work until I called her and then she called me back and it worked. So sick of this thing working when it feels like it. Checked signal Not great, but no better than her signal and she never has any issues. She said she would call, it would just drop. No ringing, no voice mail, no nothing. Just call and then drop sound. Over and over again. Good thing this phone is only a $1000 device. Works great.
I don't have a solution for your problem, but had a similar issue when phoning my wife. It would ring on my side, but not on her side, then goes to voicemail. 2nd or 3rd time the call would go through to her to answer. Her phone wouldn't show any of the other calls. She was with a specific service provider and I moved her over to my provider. That is when the problems started as she was ported over to my provider. In the end it was on the provider's side where the problem was. They made some changes on her number profile and she could receive all calls and not random ones. Don't know the technical side of what the provider did, but they did admit they created her "call profile" incorrectly. Perhaps it's the same with you, that there is a setup on your profile that is not correct.
Thanks for the post, but I have contacted my provider. We use the same provider. Same settings. They reset everything for my phone and I reset everything on my end too. Still no solution. She does not have the same issues. Same phone. Same provider. Just sucks when you don't know if someone is trying to call you or not and if the phone actually works or not. I just want a phone that works all the time without having to worry about it. At the end of the day, that's all this is....a phone. If people can't call, well, that's an issue. I'm currently looking for work so it's even more important now than it's ever been.
Sorry to hear that you went the route of the provider and still no resolution. Maybe someone else can give light on the subject...
Deleted
wtwo2 said:
Solved
Click to expand...
Click to collapse
Huh?
No it isn't.
TheIgster said:
Huh?
No it isn't.
Click to expand...
Click to collapse
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
wtwo2 said:
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
Click to expand...
Click to collapse
OK...What does that have to do with this thread that I created about my issue? I feel drunk...I think I need another drink. WTF?
What do you want? I had the ****ing same issue..solved it and deleted my message..
Try to flash some stock firm with Odin.. solved the very same issue for me!!!
So why did you delete the message then?

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