if so how long did it take?
It normally takes 1 day or 2.
+$$ deductible for a refurb
I have had mine replaced. It only took 2 days before I had a new one in my hands. But my pocket was $100 lighter
Just had an evo replaced. It took 10 days from the date ordered to the time I got it. But on the bright side its a brand new unit in box with a charger battery and another 8gig sd card
Related
Just got mine the other day and very happy with what I got for the price... will probably get a few more as backups... (i lost the original two stylus pretty quick)... delivery took about 2 weeks...
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=180256061804&ssPageName=STRK:MEWN:IT&ih=008
Just curious, I have one on my HD right now but I definitely prefer my device without it. I don't carry it in a case, just in my pocket, but I'm careful with it for the most part. I don't put it in a pocket with keys and I don't rough it up any. Will my screen get scratched up easily with no protector? Is the screen glass? Thanks for any advice.
I would say: Get a screen protector!
With it you are on the safe side if you accidentally scratch your screen.
And its nearly invisible, so why bothering?
balane said:
Just curious, I have one on my HD right now but I definitely prefer my device without it. I don't carry it in a case, just in my pocket, but I'm careful with it for the most part. I don't put it in a pocket with keys and I don't rough it up any. Will my screen get scratched up easily with no protector? Is the screen glass? Thanks for any advice.
Click to expand...
Click to collapse
Definitely recommended along with silicone case. About 10 years I used to carry my PDA in the same manner as you do - in a pocket. One day while shopping, I reached into my pocket to pull out the PDA. As I brought to eye level, it slipped out of my hand. I managed to block it with my foot but the impact still cracked the crystal.
At the time I had insurance on it through some replacement service and this was covered. I even managed to talk the company into upgrading my memory at the same time for free.
The first time you either scratch your screen or drop it will bring back memories of this thread. In fact, about two months ago I dropped my Jade Clone in the same manner while getting out of my vehicle. Fortunately my silicone case protected it while the screen protector kept it from getting scratched. It landed on the screen side and slid about four inches.
I was sweating bullets that I might have cracked the screen because it landed on that side. Fortunately the silicone case must have taken the majority of the blow.
Silicone cases for a Blackstone are available on both eBay and Amazon for about $6 total. Here's one eBay auction (I am not the Seller but have bought from him):
http://cgi.ebay.com/CRYSTAL-PROTECTIVE-CASE-FOR-HTC-TOUCH-T8282-BLACKSTONE_W0QQitemZ390020773917
Being a Hong Kong shipper takes about 12 to 16 days to the US.
Additionally, I would recommend SquareTrade Warranty (http://www.squaretrade.com/pages/). They insure electronic devices. Generally you have 30 days to register or buy a warranty with them but they will do 90 days on some items. And, sometimes you can even sweet talk them to get a warranty 30 to 90 days from the date of purchase if you call them via phone. They will pay for repairs up to the purchase price.
Then too they seem to have lots of promo codes that can be googled because they seem to offer discounts up to 50 percent off for the first year of coverage. Generally your initial year coverage is about 10 percent of the purchase price not including shipping. If you buy on eBay, look for an item that has shipping included or is free. That way you might an extra $30 to $50 USD worth of coverage.
Sorry to be long-winded but next week I will put SquareTrade (ST) to the test. I have heard all good about them. I bought a refurbished HDTV and it went out in the first year of coverage. ST gives you the option of having it repaired locally or they will send out a prepaid shipping carton.
Well, when I called several local repair shops, the estimated repair exceeded my purchase price. If I had gone this route, I would have had to pay for the actual in-shop estimate (about $60 USD). Upon receiving the written estimate, ST would have paid out out my purchase price and I would have been out the cost of estimate.
But, I called back ST the same day and asked if I could get a carton shipped out. They said no problem and it is due Monday. The HDTV will go to one of their authorized repair centers where I expect it not to be deemed cost worthy of repair as per the phone estimates. In this case, I get my full purchase price back.
The nice thing is that with a promo code I paid only 10 percent of purchase price for two years worth of service protection. I will be extremely happy to be out only $50 USD instead of $532. The refurbished HDTV came with a two month warranty which passed eight months ago.
Bottom line? Get protection!
I ues these,you cannot tell it's on and lasts months http://cgi.ebay.co.uk/New-INVISIBLE...UK_Mobiles_Accessories_RL?hash=item3ef93df831
Don
I'm careful, you should see the scratches on my screen protecter, use one.
Even if you're very careful down to the spec level of dust being able to scratch your screen...trust me, a single scratch on the screen is not a good sight to see better be safe than sorry man.
I scratched my screen protector with my stylus, one speck of dust and it will scratch.
ClearTouch crystals for me!
Unless you want a scratched device, get a screen protector
Yes you do
Oh yes you do. Personally i use this one and havent managed to scratch it for 6 months now. It is also very clear.
http://www.zagg.com/invisibleshield/htc-touch-hd-cases-screen-protectors-covers-skins-shields.php
I used to have a screen protector on my HD but i decided to remove it
after a few months because i didn't like the air bubbles.
I've tried maybe 4 different protectors, including invisibleSHIELD, followed all the instructions, but i just couldn't install the damn thing without making some
annoying air bubbles. Finally i gave up.
2 weeks after, my HD has dropped on a terrain full of gravel from about 1.5 meters.
Now, instead of air bubbles i have two big scratches on my screen
and a missing piece in the right corner.
Trust me - you want to get yourself a screen protector.
time and $...
Last Wednesday my Focus fell victim to my dumb arse! I had it in my dress shirt breast pocket and as I bent over to pick up laundry in basement is slid out and landed flush with the concrete floor. It made a simple, solid, thud. I watched it fall but missed it while trying to grab it. I knew it was toast cause it landed directly on the screen, not on the sides at all. I picked it up to see the screen shattered. The cracks through out had very sharp edges. There were very small shards on the floor and small gaps in phone's screen where they were missing.
However... The phone still worked, touch response and accuracy was still 100% pre-break. The cracks on a white back ground looked horrible. The cracks on a black back ground were almost invisible. When phone was off, only where a nice ~.5mm wide 4.5mm long gap was visible at all angles. The glass looks to be 1-2 mm thick based on the appearance of the cracks when looking at an angle. It looks much thiner then I thought it was.
I contacted AT$T for advise, they gave me Samsung Repairs phone number. I called them. I told them the truth how it broke. Admitted fault, etc... They told me it would be $156.78 to replace the screen. He put me on hold for ~4min and he came back and told me that since I was still under warranty and only had for 6 months that they were charging me $70.36. They took the payment over phone via credit card. They emailed me a UPS Ground label. They told me it would take 5-7 days once they get it, to ship it back to me (5-7 days return shipping if UPS ground). I paid $5 to USPS to priority it to them. I didn't want 5 days of UPS shipping time added to my wait.
Now, her is the interesting part. I used the chevron.updater to put NODO on my phone. I had no issues at all and was very happy with the update. My phone had no other mods or tools used on it. They told me my phone would be restored to original factory state before returning it to me. Do you guys (I do) think it will return with NODO still on it? Or will they notice and re-flash the ROM? OR, do they just send a refurbished devise back as standard procedure?
Samsung Repairs in Plano, TX received the phone on Saturday. I'm hoping they just send a refurbished back to me on Mon-Tues so I have a phone by Monday the 25th. I assume the ship back UPS ground, 5-7 days.
The Focus is my first smartphone. I'm currently using my old phone, LG Xenon. It feels like I bought the best gaming rig out there and hooked up to 56K modem. Talk about withdraw.... My focus was saving me on average an hour a week in drive times to and from work alone with the bing map/traffic feature. I look forward to my next upgrade just so my backup phone can at least be comparable to the new one. I will post an update if I get word from Samsung, any change in price or delays, and when it gets returned with my opinion of the experience.
70 bucks is NOT bad I just sent my phone in and I'm also sending my hd2 in soon
$70 plus small shipping charge is darn good price. Be happy with a fix or refurb replacement because it could have cost a whole lot more !
UPS will take 3 days tops. So once the phone is ship it will be just a small wait.
wow.. My previous phone was a Motorola Q9h and the three times I sent it in via warranty I paid nothing. I guess user inflicted damage incurs a fee.
Oh man I dropped my phone inside a beer cup on Saturday. Took it out quickly and dried it but then the flash starting going crazy on and off and the phone was acting like it was connected to a charger.
Thankfuly the next day it was fine after it dried BUT the volume rocker is not working to go down in volume only up.
I wonder if Samsung can fix this for me??
Yep, same here, I dropped mine on gravel last month. But I was charged the full $156 ($70 std repair fee + $80 lcd repair fee + taxes). Then again, I did everything online from Samsung's website and not over the phone.
From the time I shipped my phone to the time I got it back was about 10 days (including weekend). And I live about 15 miles away from the Plano repair facility... my work is even closer! But they wouldn't let me drop it off or pick it up...
Michael.
vermelo said:
Oh man I dropped my phone inside a beer cup on Saturday. Took it out quickly and dried it but then the flash starting going crazy on and off and the phone was acting like it was connected to a charger.
Thankfuly the next day it was fine after it dried BUT the volume rocker is not working to go down in volume only up.
I wonder if Samsung can fix this for me??
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Click to collapse
The best thing you can do if you drop your phone in a liquid is remove the battery and bury the phone in a bag of rice for a week. The rice will absorb all the moisture out. But if you try to power on your phone before everything is fully dry, then the damage may already be done. I was told this tip by a friend of mine that works for Nokia.
Michael.
Yes the rice trick is well known. Pass it around so more will know about it.
Rice is OK but Damprid is better
I have another alternative to the rice method. Instead of using that use a product called Damprid. Works way better than rice. Don't submerge your phone in rice but place your phone on top of it and then seal it up in a Tupperware container. Within 24 hours every drop of moisture will be out of the phone. Plus it's on $10 for a huge container of the stuff. It's worked on many phones.
http://www.homedepot.com/h_d1/N-5yc...splay?langId=-1&storeId=10051&catalogId=10053
I recently received a refurbished Edge through Verizon as mine had the "pink line of death" I was wondering what parts are replaced with new ones in the refurbishing process. I can tell the exterior housing and glass are replaced as they were completely unblemished but specifically do they install a new battery?
It comes down to this refurbished S7 Edge has over twice the battery life that my old device has had as of late.
antisomnic said:
I recently received a refurbished Edge through Verizon as mine had the "pink line of death" I was wondering what parts are replaced with new ones in the refurbishing process. I can tell the exterior housing and glass are replaced as they were completely unblemished but specifically do they install a new battery?
It comes down to this refurbished S7 Edge has over twice the battery life that my old device has had as of late.
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I would say they only replace what needs to be replaced either through manufacturing defect/warranty, insurance claims, and through the disassembly process (IE adhesives and seals destroyed). I could be wrong but it would be the most cost effective since they sell it at a discounted price already.
Makes sense, I'm thinking either the battery was defective in this refurb, or it was a store return (Verizon told me if someone returns a phone within the 14 day window it has to be used a refurb)
It's crazy. 3 or 4 hours after charging and barely using my phone with the old one my battery would be down to below 70%. Now with standby in that same amount of time it doesn't even get to 90%
Edit: My phone's usb port is fried. I plugged in the charging cable and smoke started coming out of it. I have barely had the phone for two weeks. It seems like i was swindled by an AliExpress seller an they sent me an old repaired phone. The screen was almost halfway detached an upon dismantling I have noticed that they used glue tape an put it over the glue from the original display. That's why the screen couldn't hold after they replaced it. They didn't even bother to clean off the older glue so that the glue tape could hold.
This is a warning to anyone buying the x720 on AliExpress. Do not buy from a shop called Mobile Phone Online Store.
Here is the link I bought from ...
https://s.click.aliexpress.com/e/bl4kAAt6
Also, the battery is definitely used because it charges from empty to full in 1:20 with fast charging disabled. When it's showing 30% I can't run any heavy app because it shuts down like the battery is empty. Also, the phone gets hot too easily, another sign of an SOC that has been used for years. I am requesting a partial refund from AliExpress but what I should be doing is kicking myself in the nuts for buying such a piece of crap.
twistyplain said:
Edit: My phone's usb port is fried. I plugged in the charging cable and smoke started coming out of it. I have barely had the phone for two weeks. It seems like i was swindled by an AliExpress seller an they sent me an old repaired phone. The screen was almost halfway detached an upon dismantling I have noticed that they used glue tape an put it over the glue from the original display. That's why the screen couldn't hold after they replaced it. They didn't even bother to clean off the older glue so that the glue tape could hold.
This is a warning to anyone buying the x720 on AliExpress. Do not buy from a shop called Mobile Phone Online Store.
Here is the link I bought from ...
https://s.click.aliexpress.com/e/bl4kAAt6
Also, the battery is definitely used because it charges from empty to full in 1:20 with fast charging disabled. When it's showing 30% I can't run any heavy app because it shuts down like the battery is empty. Also, the phone gets hot too easily, another sign of an SOC that has been used for years. I am requesting a partial refund from AliExpress but what I should be doing is kicking myself in the nuts for buying such a piece of crap.
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That is horrible! Yes, Aliexpress should truly give you a complete refund or exchange the phone. Hopefully they will something quickly.
They want to be like Amazon, but amazon will give you a full refund for under 90 days issues without a question.
Best Wishes
All Le Pro 3's sold in AliExpress for more than 1 year ago, no matter who are selling them, are refurbished units. I was cheated miself up to 3 times until I noticed it, luckily I managed to get my money back. The one that I use now is a refurbished one too that I decided not to send back, after replacing the defective screen by myself it's been working perfectly so I decided to keep it.
If I were you I'd forget about this cell and try a newer (and better) one.
Forsaken75 said:
All Le Pro 3's sold in AliExpress for more than 1 year ago, no matter who are selling them, are refurbished units. I was cheated miself up to 3 times until I noticed it, luckily I managed to get my money back. The one that I use now is a refurbished one too that I decided not to send back, after replacing the defective screen by myself it's been working perfectly so I decided to keep it.
If I were you I'd forget about this cell and try a newer (and better) one.
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Click to collapse
This is not true. With most sellers units come in brand new packaging with brand new stikers and chargers. I just bought a new pro3 and it came in a new white box and was covered with factory sticker. Everything in perfect condition. If it is fake, I can tell that is better than original!
yurtesen said:
This is not true. With most sellers units come in brand new packaging with brand new stikers and chargers. I just bought a new pro3 and it came in a new white box and was covered with factory sticker. Everything in perfect condition. If it is fake, I can tell that is better than original!
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Click to collapse
I did not create a post just for the sake of it. As I mentioned in the original post, there were obvious signs of repair on my unit. The first thing was severe light bleed from entire left and bottom edges. When I noticed that the battery couldn't keep a charge, I decided to open it up. The first thing I noticed is that the screen was attached to the frame with 3M tape. Why it couldn't hold is that there was old glue almost all the way round the frame. The repair guy clearly forgot to wipe off the old glue.
Also, on the inside there were traces of glue on the metal plate that covers the battery. Please don't try to discredit my post just because you got a new phone. It could also be a refurbished one but I'm not saying that for sure. Stickers and new boxes can easily be gotten to perpetrate the lie. Bottom line is that my phone was not new. Period.
@twistyplain I don't dispute your experience. I replied to @Forsaken75 because he said "all" Pro3s on AliExpress are refurbished. This is not true.
In rare occasion I also got some used stuff from AliExpress which were advertised as new.. But they were car parts or laptop motherboards etc.
Most are repaired, but there are also new ones.
yurtesen said:
@twistyplain I don't dispute your experience. I replied to @Forsaken75 because he said "all" Pro3s on AliExpress are refurbished. This is not true.
In rare occasion I also got some used stuff from AliExpress which were advertised as new.. But they were car parts or laptop motherboards etc.
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He definitely got a used phone advertised as new okay. There are unscrupulous vendors on AliExpress just as there are completely legit venders.
The same thing happens on Amazon occasionally, the difference being that Amazon themselves will reimburse the customer themselves, and immediately investigate the vendor..