I get my phone on march 24th(1), Get home and the screen is jacked up, return it. Thats 2 . Two weeks later the phone wont charge, now the phone is sold out and i have to use a crappy flip phone. 3 days later i get a new one. Thats 3. Two weeks or so later the phone keeps shutting off and no matter what i do wont stay on for more then 1 hour at a time. Return that one and now since im out of my remorse period i have to go thru Tmobile and no longer the store. New phone sent to me in a day... Thats 4. A few days after getting me 4rd HD2 i dropped it and cracked the screen called the insurance company and again phone was on back order so i had to wait 4 days to get it. This is the 5th one now. Now today i wake up and my phone is doing what the 2nd one was doing and would charge. I can plug the phone in with my charger or my girls, with my stock battery or my extended. and i get the same blinking orange and green led like i got when my 2nd phone was messing up. I about over this phone and i dont think i would still have one if it wasnt for you guys on this website with at the hacks and roms you make....
Anyone else have any issues like me hahahahahaha
very strange, I literally have had zero problems with my phone.
get a Samsung Vibrant when it comes out soon from tmobile.
No problems with my HD2 either. Now, T-Mobile's coverage, that's another story.
nardone24 said:
I get my phone on march 24th(1), Get home and the screen is jacked up, return it. Thats 2 . Two weeks later the phone wont charge, now the phone is sold out and i have to use a crappy flip phone. 3 days later i get a new one. Thats 3. Two weeks or so later the phone keeps shutting off and no matter what i do wont stay on for more then 1 hour at a time. Return that one and now since im out of my remorse period i have to go thru Tmobile and no longer the store. New phone sent to me in a day... Thats 4. A few days after getting me 4rd HD2 i dropped it and cracked the screen called the insurance company and again phone was on back order so i had to wait 4 days to get it. This is the 5th one now. Now today i wake up and my phone is doing what the 2nd one was doing and would charge. I can plug the phone in with my charger or my girls, with my stock battery or my extended. and i get the same blinking orange and green led like i got when my 2nd phone was messing up. I about over this phone and i dont think i would still have one if it wasnt for you guys on this website with at the hacks and roms you make....
Anyone else have any issues like me hahahahahaha
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I got my phone on March 24th @ 9:05am and works perfect so far
and please, dont ever come within fifty feet of my phone
nardone24 said:
I get my phone on march 24th(1), Get home and the screen is jacked up, return it. Thats 2 . Two weeks later the phone wont charge, now the phone is sold out and i have to use a crappy flip phone. 3 days later i get a new one. Thats 3. Two weeks or so later the phone keeps shutting off and no matter what i do wont stay on for more then 1 hour at a time. Return that one and now since im out of my remorse period i have to go thru Tmobile and no longer the store. New phone sent to me in a day... Thats 4. A few days after getting me 4rd HD2 i dropped it and cracked the screen called the insurance company and again phone was on back order so i had to wait 4 days to get it. This is the 5th one now. Now today i wake up and my phone is doing what the 2nd one was doing and would charge. I can plug the phone in with my charger or my girls, with my stock battery or my extended. and i get the same blinking orange and green led like i got when my 2nd phone was messing up. I about over this phone and i dont think i would still have one if it wasnt for you guys on this website with at the hacks and roms you make....
Anyone else have any issues like me hahahahahaha
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Honestly its you, there is no way some one could have that many problems with phones. Make sure you are using the charger that comes in the box and don't charge it on the computer.
samsamuel said:
and please, dont ever come within fifty feet of my phone
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speoples20 said:
Honestly its you, there is no way some one could have that many problems with phones. Make sure you are using the charger that comes in the box and don't charge it on the computer.
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Agree. You either have really bad luck (doubtful), or you're not charging it right. This is a great phone, if you take some time to read instructions; especially if it's your first smart phone (or ppc if you prefer).
I only had 1 replacement, and that was because my HD2 has a blown speaker.
I bought mine when they came out, and have only charged it on my computer, and in my car via t-mobile mini usb charger.
I too have had ZERO problems with the phone, other than the problems we all know related to SENCE and WINMO.
Zero problems. I charge on the computer as well as using the wall charger. No battery issues.
Zero hardware problems here;
Got mine on release day;
Flashed more than 200 times now ; sometimes 10 times a day building ROM's; so it's either bad luck or something you are doing differently; besides drop checking it.
I haven't had any hardware issues with mine that weren't caused by me. The blinking LED is due to battery overheating... Honestly, like others have said... it's you, not the phone.
nardone, are you using any charger other than the stock one that comes with the phone?
I have had mine for 3 weeks and havent had any problems, except today. Just outside of Phoenix it was 115 degrees today and my phone was hot. Battery was at 30% and i plugged my charger and it would blink from green to orange. Turned AC to full blast and cooled it down and it worked again no problem.
nardone24 said:
I get my phone on march 24th(1), Get home and the screen is jacked up, return it. Thats 2 . Two weeks later the phone wont charge, now the phone is sold out and i have to use a crappy flip phone. 3 days later i get a new one. Thats 3. Two weeks or so later the phone keeps shutting off and no matter what i do wont stay on for more then 1 hour at a time. Return that one and now since im out of my remorse period i have to go thru Tmobile and no longer the store. New phone sent to me in a day... Thats 4. A few days after getting me 4rd HD2 i dropped it and cracked the screen called the insurance company and again phone was on back order so i had to wait 4 days to get it. This is the 5th one now. Now today i wake up and my phone is doing what the 2nd one was doing and would charge. I can plug the phone in with my charger or my girls, with my stock battery or my extended. and i get the same blinking orange and green led like i got when my 2nd phone was messing up. I about over this phone and i dont think i would still have one if it wasnt for you guys on this website with at the hacks and roms you make....
Anyone else have any issues like me hahahahahaha
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Just like a few other people in this thread. Your first phone may have not worked, but I doubt all 5 did not. It's technically possible, but statistically, highly unlikely.
I had a feeling you guys weren't gonna believe me...
As far as it being my fault yes i take full responsibility for the cracked one.
not the others tho. I can also show proof for the other returned phones...
No i don't use anything but the hd2 charger and never charge on my comp.
and as far as the overheating battery i cant say your not right(cuz i would just take your word for it) but i can say that phone 2 and 5 didn't have an "overheating" problem. as i stated before i tried different batteries and chargers only to find out the phone itself... Not to mention when i called the insurance company and T-mobile they both said they have had issues with charging Maybe i have bad luck or maybe my area got a ****ty shipment. I mean there's nothing anyone can really do wrong to this cell phone as far as having hardware issues so people saying "its you" That's just letting me know how ignorant they are
A buddy of mine at work is on number 3 already
Maybe we are just the ones who aren't afraid to say how god damn ****ty this phone really is
Oh and no this is not my first smart phone and definitely not my last
that's how i was with the tp2. i went through about 10.
Same problem...
nardone24 said:
I get my phone on march 24th(1), Get home and the screen is jacked up, return it. Thats 2 . Two weeks later the phone wont charge, now the phone is sold out and i have to use a crappy flip phone. 3 days later i get a new one. Thats 3. Two weeks or so later the phone keeps shutting off and no matter what i do wont stay on for more then 1 hour at a time. Return that one and now since im out of my remorse period i have to go thru Tmobile and no longer the store. New phone sent to me in a day... Thats 4. A few days after getting me 4rd HD2 i dropped it and cracked the screen called the insurance company and again phone was on back order so i had to wait 4 days to get it. This is the 5th one now. Now today i wake up and my phone is doing what the 2nd one was doing and would charge. I can plug the phone in with my charger or my girls, with my stock battery or my extended. and i get the same blinking orange and green led like i got when my 2nd phone was messing up. I about over this phone and i dont think i would still have one if it wasnt for you guys on this website with at the hacks and roms you make....
Anyone else have any issues like me hahahahahaha
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Click to collapse
I got the blinking orange and green led and wouldn't charge when one of the battery connector pins was bent. I bent it back and worked fine after that. That could have been the problem.
why is it so bad to charge the HD2 via computer? I mean when I hook it to my computer to copy CAB, its already automatically charging so whats so bad about it?
I dont see anything wrong with charging on the comp. I have had over 100 cell phones probly more and all have charged on the comp. I think there are just people out there looking to answer my problem with what ever they can think of...
As far as the connector for the battery being bent, It wasnt!
My phone turned on and all just didnt charge i looked up the orange blinking light and have seen both people saying either battery over heating or the Mini USB port being faulty.
I do want to thank everyone for there replies tho. With out this site my phone would flat out suck....
Related
Strange problem here guys, phone has just started refusing to charge up, both from USB on the computer and from the plug socket in the wall.
No moisture damage
Hasn't been dropped
No attempts at flashing / rooting
Only had the phone a month or so (Vodafone) and haven't had any problems with it until now.
Any suggestions or am I best just taking it back to Vodafone?
hi, i picked up the exact same problem on sunday morning ! also a vodafone x10
other posts on the web i found lead towards it being a possible battery problem so ive ordered one to try . should arrive tommorow/wednesday and ill let you know if that solves it
i still get the light flashing when i plug the charger in but the phone just gets stuck in a loop of turning itself on , turning itself of for low power reasons and repeat
Well it's deffo the phone rather than the battery or charger, tried all the various combinations with a friends X10 so it must be a problem with the USB port.
Have taken it back to Vodafone and I now have to spend 2 long weeks using some old Nokia, excellent!
[email protected] said:
Well it's deffo the phone rather than the battery or charger, tried all the various combinations with a friends X10 so it must be a problem with the USB port.
Have taken it back to Vodafone and I now have to spend 2 long weeks using some old Nokia, excellent!
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hi did you just take it back into the shop ? ive emailed both them and SE but no replies . going to go into the shop tommorow . and 2 weeks is a bit outrageous as i dont even have a spare phone to put my sim in woops !
also ive heard of them blaming this problem on misuse
Took it into the Vodafone shop in Manchester and the guy booked it in for repair whilst I was there.
2 weeks is a joke and no replacment handset unless you have taken out insurance regardless of the fact it's a manufacturer problem.
I think the highlight of the whole event was when shortly after being told they won't give me a replacement handset, he proceeded to hand me back my sim card and told me they'll text me when it's fixed... yeah nice one pal!
awesome... I had the exact same problem since yesterday.... I bought it form ebay HK, now the seller let me send the phone back to them... I will try to take the phone to some local repair centers tomorrow....
Your better off ringing SE who will send a replacement out and collect yours at the same time. Beats going to your network provider who send it off for repair to SE anyway
SE got back and want me to jump through hoops with serial numbered receipts and stuff. which i dont have because vodafone just sent the phone in a box pfffffft
andy8271 said:
SE got back and want me to jump through hoops with serial numbered receipts and stuff. which i dont have because vodafone just sent the phone in a box pfffffft
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Bummer!
I got mine through O2 and they provided me with a receipt which included the date & serial number. I would kick up a fuss with Vodafone and request some paper work.
He, its a bit weird that's loads of x10s have stopped charging, there's a couple of people on yahoo answer that have the same problem. i just rang SE and they said its probably a software issue, and to download the firmware again, also they said they wouldn't replace the phone but repair it which takes 7-10 working days which sucks.
sorry to hear this. hope youl have your device back soon! at the upsite, maybe when you have it back you can begini rooting. if its here already bye then
Harveer said:
He, its a bit weird that's loads of x10s have stopped charging, there's a couple of people on yahoo answer that have the same problem. i just rang SE and they said its probably a software issue, and to download the firmware again, also they said they wouldn't replace the phone but repair it which takes 7-10 working days which sucks.
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Possibly, but by the time I realised it was a problem with the handset, the battery was pretty much dead and it just kept turning off straight away.
i have an xperia x1 so i was using the battery from that. it doesnt matter anyway because it didnt work, just sent my phone back, o2 said 5days, not so bad.
Welp Guys same thing happened to me..I had to send my X10 back to SE on Monday. Late friday night the damn thing wouldnt charge. Ive tried everything. My wife has the X10 too,...so I switched batteries, chargers, still nothing. I factory reset, still nothing. What seemed funny though was that while off, while the charger plugged in and then insert the usb charger, the phone would come on. The notifcation light would instantly blink, but woudnt stay on. The battery icon wouldnt change to charging and in setting under battery status it stated "not charging". Oh I tried the computer and it still didnt work. Ive never dropped my phone and havent had any problems. It just happened out of no where. I sent it back on Monday, I should have it back on Thursday or Friday. Im not too worked up about it, I have another phone to use, I guess Im gettin all too familiar with sending my phone back to SE. I sent my X1i back to them 7 times cause I kept getting hairline cracks in the housing.
I wiggled around the USB port and everything, nothing. Just send it back if you can. Its a faulty USB port. Im in the USA and I have and Unlocked X10i.
Here is how to trouble-shoot this issue.
First even though this might not be the battery we must rule it out by testing first.
Use a multi-meter and measure the plus and minus. It should read 3.60 or higher. Anything thing below this will not be able to charge.
Next I would try to flash using update service. Not because I want to flash the unit but because I want to see if the phone is recognized. If it is not recognized then I would assume the the micro-USB port has cold or bad solder.
This can be claimed through warranty. Just use your date code if you do not have a reciept. The date code looks like this: 09W43 (09-YEAR W-WEEK OF 43-ACTUAL WEEK of manufacture)
yoshemoshe said:
Here is how to trouble-shoot this issue.
First even though this might not be the battery we must rule it out by testing first.
Use a multi-meter and measure the plus and minus. It should read 3.60 or higher. Anything thing below this will not be able to charge.
Next I would try to flash using update service. Not because I want to flash the unit but because I want to see if the phone is recognized. If it is not recognized then I would assume the the micro-USB port has cold or bad solder.
This can be claimed through warranty. Just use your date code if you do not have a reciept. The date code looks like this: 09W43 (09-YEAR W-WEEK OF 43-ACTUAL WEEK of manufacture)
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great advice.
mines definetly a faulty usb and is currently on its way back to SE. should get it back between 7-10 days. abd yea they said they will try to determine date by other methods since i have no receipt. and that should be no problem since this is a new phone
had to buy a crappy £10 nokia to use
Lcrkz0023 said:
Welp Guys same thing happened to me..I had to send my X10 back to SE on Monday. Late friday night the damn thing wouldnt charge. Ive tried everything. My wife has the X10 too,...so I switched batteries, chargers, still nothing. I factory reset, still nothing. What seemed funny though was that while off, while the charger plugged in and then insert the usb charger, the phone would come on. The notifcation light would instantly blink, but woudnt stay on. The battery icon wouldnt change to charging and in setting under battery status it stated "not charging". Oh I tried the computer and it still didnt work. Ive never dropped my phone and havent had any problems. It just happened out of no where.
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every body who got the problem has this same situation...
Got a text off Vodafone repair centre yesterday saying they have received the handset and are working on fixing the problem bla bla bla.
With any luck it won't take the full 2 weeks they initally stated!
[email protected] said:
Got a text off Vodafone repair centre yesterday saying they have received the handset and are working on fixing the problem bla bla bla.
With any luck it won't take the full 2 weeks they initally stated!
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surprised they havent accused you of dropping or being rough with it!
if they do just point out that loads of people have same problem so its a design fault.
Same problem
http://forum.xda-developers.com/showthread.php?t=700442
Dunno if this is a common occurrence, I havent seen anyone mention anything similar to this not that its an amazingly unique and spectacular problem, but I just didnt think I would be experiencing this while only having the phone for less than 5 days. First of all, I believe this phone was a return from the store that I bought it from, but I couldnt tell until today when I figured out what was actually supposed to come in the box. Besides that, all of a sudden today it died on me and I didnt think it was the battery since it had 40% left the last time I saw it. Shrugged it off until I plugged it in, at which point it didnt turn on so I decided to pop out the battery and stick it back in and I had a bit of a sigh of relief.
Its been a while since Ive actually had a phone worth caring for, is this something I should return it for and get a new one while I still can? Even if its not a huge problem now, does it have the potential to get worse and worse? *sigh* out of all of the phones Ive had, Ive liked this the most since it was problem free.
I've never had to do this.. But hard freezes are possible.
But if it happens a lot, it might be a doa.. Either way, in most countries you have 10 working days at least for DOA, which allows you to return and get your money back or new unit. Given the complaints about GPS though, it is possible they have tried to resell some returned units as "brand new"
Whats a hard freeze? Its only happened once, but then I dont know when the next time it may happen. My phone has a way of turning off in my pocket multiple times a day due to the case that I use for it, which Im probably going to stop using once I find a suitable pouch. I dont know, maybe that had an effect on it for some ridiculous reason? It mighta turned off and just not turned back on?
Actually..... Come to notice it right now, I cant even turn the phone off without going through the unlock pattern. So, does that mean my phones been intermittently shutting down on its own or something? Ffffffffuuuuuuuuuuuuuuuu**********************
My phone did this a few times. I had to re-install battery to get it going again. It happened on the 1st, 2nd, and 5th day,...but hasn't happened for about 1 week now. 2 reasons it may have stopped:
1) I got a new battery. My friend was going to return his SGS because of multiple problems, and swapped me batteries before returning it.
2) Did the firmware update (Bell Mobility - canada)
If i were you, i would exchange it for a new one. You don't want to sleep in on an important appointment because your phone turned itself off in the middle of the night! You are paying big bucks for this phone, and deserve a phone that works great.
Hi guys!
I was using my X10 just now and i wanted to charge it cuz i needed to record something for my interview tomorrow. So I decided to plug in the charger, it was at 34% at that time, and everything was fine; the orange light was on and it was charging. Then I was browsing through some stuff and then the phone slipped out of my hand but I caught (kung fu skills ) in time but seemed to grabbed it too hard. I put my phone down for a while and when I went back to check it, the orange light was off and it wasn't charging anymore so I thought i accidentally kicked the charger or something. I unplugged it, and plugged it back and nothing. It doesn't work when I connect it to my laptop either. I tried taking the batteries out, waited a while and plugged it back again and it's still not working funny thing is when I turned the phone back on, it went down from 34% to 21% in about 5 minutes, and I wasn't even fiddling with the phone. I don't know if it's a hardware problem or software problem cuz I might have put too much pressure on the charger port and cracked it or something. I checked it but it seems fine. I really don't know what to do, and the Search function in this forum doesn't work either! I need the phone for tomorrow cuz I have this interview assignment thing...holycrap! what a bad day. Help, please? anyone??
Only real quick solution to get you through that interview is to buy a wallcharger in wich you put your battery. And regarding the damage it sounds hardware related, hope you have insurance! You might get lucky though if you return it for warranty but remember, there's usually a fee if they think the damage was man-made. Good luck with the phone and on your interview!
Sent from my X10i
Tjotte said:
Only real quick solution to get you through that interview is to buy a wallcharger in wich you put your battery. And regarding the damage it sounds hardware related, hope you have insurance! You might get lucky though if you return it for warranty but remember, there's usually a fee if they think the damage was man-made. Good luck with the phone and on your interview!
Sent from my X10i
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I heard about the wall charger before, but what use would it be if I can't connect my phone to the computer anyways I've had the X10 for about 3-4 months now, I hope the warranty service is still covered. Not sure if it'll work especially cuz I'm not the carrier's customer ((
So you need to access stuff that's on the phone? Or you need to access the stuff that's on the phone *with the phone*?
The first one's easy. Just buy a micro sd adapter and you can plug it into your computer (assuming it has one of those ports)
The second one.. need some more info before advising what to do. I didn't get what exactly the information is that you need to access. Is it a recording, notes, pictures, what?
junkk29 said:
I heard about the wall charger before, but what use would it be if I can't connect my phone to the computer anyways I've had the X10 for about 3-4 months now, I hope the warranty service is still covered. Not sure if it'll work especially cuz I'm not the carrier's customer ((
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A bill of sale is all you need and it can be fixed. have Rogers call the repair depot in Newmarket and make sure they have one, then take a drive they will take a look and swap it out usually in a few days.
Rockjock007 said:
A bill of sale is all you need and it can be fixed. have Rogers call the repair depot in Newmarket and make sure they have one, then take a drive they will take a look and swap it out usually in a few days.
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You mean the receipt for the X10? I still have it but I'm not actually with Rogers. I got my friend that's with Rogers to buy the phone for me in case something like this happens, I don't know if they'll let me or not cuz I rooted my phone and all. I think i'll try and unroot it and put it back to Rogers firmware. Thanks for the advice
I'm from the UK and had exactly the same problem. I had to send it back to SE and they gave me a new unit. I had no proof of puchase though as I lost it awhile ago :/. But all in all it worked out well. They never told me what was wrong with the phone though.
Hello All, I just found out this info and felt the need to pass it along even if the fact that this is most probably a rare issue.
One day my hero just quit booting into android. Could not use adb (didn't get that far into booting android/wouldnt boot at all). Could not get into recovery, and it only showed the very first white HTC screen with green letters.
Luckily I could boot into hboot, which I used to wipe the phone thinking my recovery/bootloader borked on me. No deal. It wiped/flashed HERCIMG.zip, however STILL wouldn't boot into android.
Took it to the store, and got a replacement. First, they just tried booting the old phone.. same issue, so they got me a replacement hero out, and put in the old battery. Didn't boot.. I thought hmm... Maybe just the battery? So they put a new battery in my old hero. Still wouldn't boot. So they put the new battery into the new hero. Booted! Ok, so they were both borked... but no!
Today I get a text message stating that the carrier is charging me $54 for replacement out of warranty... I thought to myself that is really odd because if they found it was rooted/custom rom/etc (which I wiped from hboot) then they would charge me full price (up to $150). I figured it was spam but decided to call the carrier.
Carrier told me it WAS from them (or rather the warranty company), but it was because they found NO FAULT in the phone, and that price was to rebuild the phone to resell as a refurb?!
They don't send the batteries in with broken phones for warranty. So here is what must have happened:
Battery was shot.
New phone wouldn't boot with old battery
Old phone wouldn't boot with old battery
New phone does boot (and is working fine btw) with new battery(well rather used but different battery because they don't give new batteries with replacement phones.. F*ked up I know..)
Old phone WAS booting with new battery, however since I wiped it, it was building dalvik cache so it looked like it wasnt booting!
I am now disputing the claim because the fault would lie with the store clerk who warrantied the phone and not me. It was his decision not mine.
So bottom line, if your phone is having these same issues, go get a friend's hero, use the battery to see if it works, and if so then that's the issue.
WoW! I can see a charge of a replacement done through a phone call. But the tech made that call not you. I sent one back through a phone call that I had dropped, phone worked but I told them it wouldnt connect to internet. Before I sent it back I downloaded a TON of apps to the point it wouldnt run very well due to memory being full, I am lucky they didnt charge me!
How long before they charged you, its been almost 2 months and no charge for me, yet. lol
btw - the old battery might be 'fine' now as well...
i lost my phone for a couple months, battery dead, put on charger, green light (charged), so tried to boot - nogo...
had replacement phone/battery, put this 'good' battery into old phone - it, eventually, DID boot (you kinda screwed cuz didnt know that no-os=no-boot)...
now, i WAS able to get the old-battery that supposedly was 'full' to start charging on new-phone - but it (battery) was nowhere near full...
eventually both batteries and both phones are now back-to-normal, but if battery dies - i think something gets reset in the phone-that-had-battery-death that wont get fixed immed...
hth, h.
btw - yes, your case is the sprint-techs-fault... but, to-be-fair, he could not have known that there was no-os on your phone... thus, your-fault for taking a not-warrantable (???) phone in for repair ? idk, gl...
hfelton said:
btw - the old battery might be 'fine' now as well...
i lost my phone for a couple months, battery dead, put on charger, green light (charged), so tried to boot - nogo...
had replacement phone/battery, put this 'good' battery into old phone - it, eventually, DID boot (you kinda screwed cuz didnt know that no-os=no-boot)...
now, i WAS able to get the old-battery that supposedly was 'full' to start charging on new-phone - but it (battery) was nowhere near full...
eventually both batteries and both phones are now back-to-normal, but if battery dies - i think something gets reset in the phone-that-had-battery-death that wont get fixed immed...
hth, h.
btw - yes, your case is the sprint-techs-fault... but, to-be-fair, he could not have known that there was no-os on your phone... thus, your-fault for taking a not-warrantable (???) phone in for repair ? idk, gl...
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Interesting... In many ways.
Actually I take back the comment on the in store tech. He actually did his part, and was very nice about it. We both felt it was the phone and the battery. It was just one of those mishaps where it looked like a duck, walked like a duck but was actually a goose.
And there was an os on the phone, not rooted and the HERCIMG.zip I flashed from hboot was the carrier's RUU not a custom rom btw. Therefore making it fully warrantable ry.. heh.
Sheesh this is crazy, I've had 4 herocs none of mine ever had problems but I called and made some random junk up to get new ones cause I'm picky about little scratches and etc lol I know its bad but hey I pay for insurance and my monthly bill is 150 so they can kiss my a$$ . Every time I would fine a scratch that bothered me I would just send it back and say something random, they didn't care and just sent one out 4 different times. I never felt bad I've been with sprint for 4 years never late on my bill and their customer service always treats me like crap or maybe my luck is bad. But my point is nothing was ever wrong with my phones and they never charged me.
Sent from my HERO200 using Tapatalk
dirkyd3rk said:
Sheesh this is crazy, I've had 4 herocs none of mine ever had problems but I called and made some random junk up to get new ones cause I'm picky about little scratches and etc lol I know its bad but hey I pay for insurance and my monthly bill is 150 so they can kiss my a$$ . Every time I would fine a scratch that bothered me I would just send it back and say something random, they didn't care and just sent one out 4 different times. I never felt bad I've been with sprint for 4 years never late on my bill and their customer service always treats me like crap or maybe my luck is bad. But my point is nothing was ever wrong with my phones and they never charged me.
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Lol! Well, I guess it's just which way you look at it. I wish I still had my old hero cause I knew exactly every blemish on it (which had VERY few btw) so if I ever had to identify it I could do so easily.
Also, I don't like doing returns unless I have to. But at the same time, I don't pay extra on phone insurance, and your bill is $150/mo?! Damn! What plan do you have? I pay $120 for unlimited EVERYTHING for two phones per month, and the only thing I don't have is mms ($10 extra, but I don't do mms anyways so I could care less).
If your in the south eastern region of the U.S. you should consider checking out Cellular South man, cause no one can beat their plans, and even though you have to sign 2yr contract (they do not have 1yr contracts) you way less in the longrun, and their service is actually quite good (well... depending) but not as bad as what I have heard about sprint at least.
Hello, Im stumped I just bought a brand new phone from ebay sealed in the box its a tmobile htc hd2. upon opening it from the box and turning it on the phone would get stuck at the stick together screen. never did fully boot once. then after about 10 min of waiting i pulled the battery and put it back in. Then the phone would only light up the keys and nothing else. once again took the battery out and put it back in. Now NOTHING, wont respond to any type of reset and wont do nothing. wont charge wont connect to pc did I just get a dud RIGHT out of the box? i did nothing to make this happen i didnt even get to the main screen urgh $450 later one month in shipping to receive what looks like a dud. Checked battery voltage its at 3.75 volts fully charged. wtf?
bump bump bump
That's not impossible.
Try to hardreset it, hold down both volume buttons and power on.
If it doesn't work, do you have the phone's warranty? Get it to HTC and they'll fix it / give you another one.
If not... try checking the eBay warranty that gives you the money back, don't know exactly how it works but i know there's something like this.
If all this doesn't help... then i'm sorry.
Not sure if you're in the United States, but at a T-Mobile store, a brand new HD2 will go for ~$450, and come with a one year warranty.
Hope all works out well.
Hey guys. No I live in Calgary Canada and I ordered this phone to work with our WIND mobile service provider. I tried everything... it wouldnt respond at all... funny though even though it didnt show any signs of life it was charging the batter PAST its rated 3.7 volts. At one point I read 4.2 volts at the battery while out of the phone which is strange to start with. Thinking it was the battery I hard wired the phone to a spliced USB cord to see if it would power up and still it did nothing. I then said this is ridiculous and called tmobile and htc. all I have to say is WOW. Tmobile is serious about customer service even for me not being a client of thiers. Same goes for HTC. both offered to repair or replace the phone as it was brand new and they could see from imei.t-mobile even offered to refund my money which i didnt even pay to them in the first place. Wish we had customer service like that up here in calgary where the city is run on oil money and oil hungry people.. not cool. Anyways I talked to my seller off ebay because I didnt want to wait and he agreed to send me a new one overnight express with fedex and i will get it saturday. I sent this one back already forget trying to fix a problem matic phone. Oh yeah this next one was tested before shipment BUT I did read there is alot of people with this problem and no one has an answer still...............
thanks anyway guys
The battery's supposed to go to 4.26V. And it's good that you're getting another.