Related
I have a UK supplied Touch HD from Orange and it`s going crazy!
Problem 1:
Backlight switches off without warning, touchscreen still responds but obviously you can`t see anything! Multiple hard resets will eventually coax the backlight to wake up, but the delay between power button pressed and the "first buzz" of life is around 20-30 seconds. Started happening when it was about 2 months old. Initially it was infrequent and I put it down to an installed software problem, but now every few hours. Other symptoms include the charging light failing when the backlight fails and there is usually an increase in heat around the case. Strangely however when I use it as a sat-nav and it is permanently charging the backlight never fails. I have tried a new battery, desktop charger, turned off fast-sleep, autolock, light sensor, full reset and removal of all my software and it still does it. Sometimes its OK for 5 days, other times it goes "dark" after 10 minutes.
All ROMs updated to latest versions. NB This started happening with the original Orange installed ROMS
My original solution to the problem was to run bootloader which forced the backlight on, but the long delay between on/off and start means this doesn`t work anymore.
Problem 2:
Screen display appears inverted and mirrored after pressing power button during operation. This is an infrequent problem but may be connected.
I live in Thailand now. HTC Thailand will no doubt take it and charge me $250 for a new motherboard whether it needs one or not. I can`t easily return it to the UK and I just hope somebody somewhere has some ideas?!?
I was just talking to another user with completely bizarre issues. What you are experiencing is totally abnormal. Just to make sure it's not a software issue- what SPL version shows up in your bootloader? Also, what rom are you currently running?
Please read next post
Please read next post
** OOPS my typing brain isn`t working today **
Thanks for replying. I had upgraded to:
2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship
with soft uspl but last night I reinstalled the original Orange ROM, effectively factory fresh. (The HTC April update won`t install natively on the Orange variant of the phone) and the thing stayed on all night and didn`t go dark. However, this morning when I got the reply, I turned off the phone to get to bootloader and it took 3 battery removals to activate the backlight.
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
Any suggestions would be gratefully received.
jamesmclean said:
** OOPS my typing brain isn`t working today **
Thanks for replying. I had upgraded to:
2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship
with soft uspl but last night I reinstalled the original Orange ROM, effectively factory fresh. (The HTC April update won`t install natively on the Orange variant of the phone) and the thing stayed on all night and didn`t go dark. However, this morning when I got the reply, I turned off the phone to get to bootloader and it took 3 battery removals to activate the backlight.
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
Any suggestions would be gratefully received.
Click to expand...
Click to collapse
So is the phone working properly again with the factory Orange rom? All I can tell you is that if you want to run the 2009_RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship rom you must have a base SPL of 1.54.0000. Even if you use USPL to flash the rom to bypass CID-locking you still need to upgrade your SPL because the new 1.56+ roms are not compatible with an SPL version less than 1.54.0000. Read the guide in my signature for more information.
I see cRaCKwHoRe is on your case, so your in safe hands. I'll leave it to him.
One suggestion though. Instead of creating new posts and saying 'Read Next Post', why not just edit your first post and state 'EDIT' or 'Update' with new information below. This way thread remains short and easy to follow
Just an idea mate!!
Hello again. As I said in the previous post, reset to check the ROM version caused it to happen again. 3 Attempts to wake it up this morning. This afternoon another spontaneous backlight failure. I started to wonder if it could be connected to something on the flash card. So I took that out and it has behaved since then. But this doesn`t mean problem solved as it had worked ok for the 5 previous days with the WWE 1.56 ROMS.
Also, HARDSPL is being identified as a Trojan "heur" with Bitdefender.
jamesmclean said:
Hello again. As I said in the previous post, reset to check the ROM version caused it to happen again. 3 Attempts to wake it up this morning. This afternoon another spontaneous backlight failure. I started to wonder if it could be connected to something on the flash card. So I took that out and it has behaved since then. But this doesn`t mean problem solved as it had worked ok for the 5 previous days with the WWE 1.56 ROMS.
Also, HARDSPL is being identified as a Trojan "heur" with Bitdefender.
Click to expand...
Click to collapse
Most virus scanners show a false positive that USPL and HSPL are trojans or viruses. This is based on heuristics and how these utilities work. They are tried and tested and are most definitely safe.
And again I stress that you cannot run a 1.56+ rom on an SPL version below 1.54.0000. Since you are running SPL 1.14.0000 this is why you are having such issues. You need to flash a newer SPL version!
After the hardspl back to original Orange ROMS:
Anyways SPL is 1.14.0000
R 1.09.25.14
G 52.49a.24.26u
D 1.14.22273
I had 2 dark events. I wondered if there could be a problem with the memory card, so I took it out. My reasoning being, after it goes dark and is reset, something was causing it to wait 30 seconds before "smart mobility" and/or buzz (if the screens still alive). When my PC does that its usually because there`s a memory card or external hard drive confusing it. Took out the card and it was OK all night. Formatted the card this morning and had no problems all day.This is a guess, I am an idiot! But the memory card is the only ongoing part of my phone; internal storage and ROMs has been cleared or upgraded every month.I dont doubt my feeble attempts to upgrade to 1.56 and bypass HTC`s no upgrades for Orange handsets policy may have been a significant contributory factor. Interestingly, Orange are actively discouraging purchase of the HD, they have had too many problems with their handsets.
Going to keep the phone empty for a few days, no software, no sat-nav and see if I have any more events. Then I think will read your HARDSPL instructions far more carefully and retry the ROM upgrade. Excellent work by the way!
The odd thing about this telephone (apart from the inversion and mirrored display problem, which still occurs) is that following the nuclear option of total clearance and ROM upgrade/downgrade it will behave for an number of days and then the backlight dies again. It could still be hardware!
Going to keep my eye on things for a few days.
But if anyone else has had these problems with their HD or Orange handset, please tell! Maybe you aren`t crazy! To help this is a list of symptoms:
Spontaneous backlight failure but screen and phone responding
Simultaneous charging light failure
Delayed reboot 20-30 seconds before first buzz
Continued backlight failure requiring multiple hard resets to resolve
Weak vibration during failed backlight reboot
Inverted and mirrored screen at boot or after wake-up
Thanks!
Looks like a SPL problem only. It is responsible for the boot events and mismatched display drivers between SPL and the ROM most likely did it. Anyway interested in knowing updates once U flash a new SPL 1.54. and ROM..
Problems not resolved. Backlight dead again today. Multiple failures 10 minute interval. Totally fed up with HTC products. My previous HTC phone MDA Vario 2/Tytn/Hermes had to be replaced 4 times under warranty and until 2 weeks ago I used it when Touch HD died, now it has completely died as well.
Even in its "as-supplied" by Orange configuration the Touch HD won`t work now. May be I will try one more attempt at ROM upgrade. In the meantime I`ve just bought a cheapo Samsung sgh i200 for basic pocket PC functionality and just because it doesn`t say HTC on it!
Windows mobile is great. Massive software library and great to customize. But in my experience HTC make lousy unreliable products!
jamesmclean said:
Problems not resolved. Backlight dead again today. Multiple failures 10 minute interval. Totally fed up with HTC products. My previous HTC phone MDA Vario 2/Tytn/Hermes had to be replaced 4 times under warranty and until 2 weeks ago I used it when Touch HD died, now it has completely died as well.
Even in its "as-supplied" by Orange configuration the Touch HD won`t work now. May be I will try one more attempt at ROM upgrade. In the meantime I`ve just bought a cheapo Samsung sgh i200 for basic pocket PC functionality and just because it doesn`t say HTC on it!
Windows mobile is great. Massive software library and great to customize. But in my experience HTC make lousy unreliable products!
Click to expand...
Click to collapse
That's really unfortunate. Seems you have bad luck, consistently
Most people really like HTC devices. They do actually make some pretty decent stuff. Seems you've just gotten rotten luck.
Taken it back up to 1.56 with Hardspl as suggested. Installed Dutty 3.4. And it worked... For one night! Dead again today. I think now it is a hardware fault. So I suppose she`s off back to HTC and I will have to pay some money.
I have been very unlucky with HTC products. I said before I had to have 4 HTC Hermes, thought it would be interesting to tell what was wrong with them:
1. Orange SPV3100 WM5. First generation Hermes 100, hopeless wifi, buggy, returned to store and refund.
2. MDA Vario 2. WM5 Upgraded radio version, better wifi. Decided it didn`t like being a telephone anymore and the radio died after 3 months. Returned to store.
3. MDA Vario 2. WM5 Factory replacement. Dead memory card reader, didn`t make it out of the store when I went to collect.
4. MDA Vario 2 WM6 (Hermes 300). Working wifi, a much better operating system. A real telephone. Lasted 18 months! 2 weeks ago, complete power failure for no specific reason. Won`t charge or do anything now.
But before Nokia and iPhone customers get too smug. I also had an iphone when they were first released in 2007 (1.02) and that was a bug infested piece of junk as well. Got stolen in Bangkok. I really do miss having to reinstall the OS every 2 weeks! And my brother`s Nokia N95 has spent more time with Nokia than with him. 8 visits to Nokia care.
And now I have a broken Touch HD, probably with a power supply issue!
All these phones have one thing in common. They were (with the exception of the Hermes 300) first generation examples. And just before you rush out and pay big bucks for the latest telephone from HTC or whoever... Think, was this phone ready for release? Or was it just rushed out to keep the shareholders happy?
Think about it...
Hell! finally I found someone with the same problems. But I have bought it just some days ago!! The only thing I have done since then: installing tomtom on my sd-card and setting this gps-signal thing to the value 3000.
when I bought it i tried to run it in the store: after turning on, black screen but still vibration when i pressed some button, so it must have been on. Then it suddenly worked, installed the system, everything perfect. yesterday i installed tomtom, today it probably "died" around 20 times. everything the same like already described, screen messed up, after turning on vibration after 30 seconds, god!
is there anything i can do? i just bought that thing
Spontaneous backlight failure but screen and phone responding
Simultaneous charging light failure
Delayed reboot 20-30 seconds before first buzz
Continued backlight failure requiring multiple hard resets to resolve
Weak vibration during failed backlight reboot
Inverted and mirrored screen at boot or after wake-up
Click to expand...
Click to collapse
Sounds like you have the exact same problem as my HD: inverted screen, screen blank but still functioning etc...
http://forum.xda-developers.com/showthread.php?t=520781
I am waiting for mine to happen more frequently before sending it away for service. Otherwise they will just return it if they can't reproduce the problem.
Pretty sure it is a hardware problem. I am in Australia and have the original stock ROM.
We may be onto a new fault here. Just noticed 2 more threads with the same screen issues. My phone has been OK for a few days, but today screen won`t wake up at all. Hooked it up to Pocket Controller Pro and it`s reporting a "microp version mismatch 0" in its dark state. Been checking on other websites and this seems to have been a problem with Touch Diamond previously. There doesn`t seem to be an update for microp firmware. One user tracked it down to a loose connection between screen and motherboard. I don`t know! I just wish it would work!
Any suggestions for MICROP issue?
Currently running Dutty 3.4 with 1.56 Olinex. But this has been a problem long before this ROM version.
Fallen Spartan told me this:
"Have you tried going to Start > Settings > All Settings > System > Power > Advanced and making sure device isn't set to turn off after a period of time?"
Until now my phone works without problems, I will report again after some days
Yup, tried that one. Doesn`t work. You will notice after you end a call, the screen will be dim. This is the warning of imminent backlight failure. It is not power management dependent. My problems with the phone started in Feb. Initially intermittent. Now constantly.
Sometimes the thing will work for a few days for no reason. Only way to guarantee no failure is permanent USB power. Pull out the USB and watch it die, instantly! That`s with the original or the new battery.
New motherboard may be the only solution. But it is worth noting that when I had problems with my Hermes and it had to go back to HTC 3 times, each time a new phone was sent. On the service report "New motherboard" was reported. The guy in the T-mobile shop told me they`re too expensive to repair so it`s easier giving you a new one. They still hold onto the old one for 3 weeks though!
Might try to repair the Touch HD, I still have my Samsung SGH. (It`s very slow!) but I think I will wait for ASUS or Toshiba phones with snapdragon processors. Had enough of HTC and don`t want another iphone.
This is a hardware issue. No if's, and's or but's. It is caused by a disconnection between the screen and the motherboard. A faulty motherboard or a loose / broken connector is the usual culprit. I would say 7 out of 10 times it is due to a loose connector. It is a poor design to begin with and after being dropped or roughed up enough it tends to break or get loose. HTC typically just replaces the motherboard in a warranty repair situation.
If you are lucky and just have a loose connector and are comfortable with opening up the device yourself, you can disassemble the device and re-connect or re-solder the 2 port connector that connects the motherboard with the screen. Of course this will "void" your warranty so I wouldn't recommend doing this unless you are comfortable working on micro-electronics. If your case is the type where it is intermittent and it works sometimes and then sometimes not, then you have a loose connection and it just needs to be reconnected or re-soldered.
I have seen and fixed a couple of these now.
Many ppl have problems with "black" screens that "stop" working.
my HD: Stock rom, radio, europe location, non modified, non damages.
Screen is just black, but phone,sound and touch panel! work
first time when screen gone black i make hardreset by (unplug touchpen)press vol-up + vol-down + power. after HR screen work again !.
7-14 days ago screen gone black again ... HR dont help, unload&load battery dont help, so i use product Warranty, and now w8 for back HD & summary.
If you have the same problem just post here.
I have the same problem and sent it back for servicing.
Apparently needs to change the whole board.
Looks like there is a defective batch of HD. Reported also by another user.
I have the same problem, sometimes screen goes black about 5-6 times for day,sometimes 2-3 day is ok! im sending back to store
Mine is doing the exact same thing, touch still works fine but screen shows nothing on it. Lucky i had MyMobiler installed so i can see the screen through activesync on my PC
I have this problem too. This is becoming quite a common problem with HD.
I sent mine back for repair where they have to replaced the mainboard.
Definitely a hardware problem. Hope you have warranty.
How will warranty go with a custom (Dutty's) ROM installed?
Was installed using USPL, has never had HardSPL installed on there
Pugsley_21 said:
How will warranty go with a custom (Dutty's) ROM installed?
Was installed using USPL, has never had HardSPL installed on there
Click to expand...
Click to collapse
You won't have warranty with a custom ROM. Did you backup your stock ROM?
Stock ROM can be downloaded from the HTC site, but how to install it without a working screen?
Pugsley_21 said:
Stock ROM can be downloaded from the HTC site, but how to install it without a working screen?
Click to expand...
Click to collapse
I had this problem with black screen though I could still feel vibrations when clicking soft keys etc, so I knew phone was on.
What I did:
Removed battery overnight
Inserted battery and turned on device
Device worked normally again.
If this doesn't work then you definately have a faulty motherboard.
This also means you would be unable to flash custom rom on device. This could void your warranty. However I have heard of people getting phones fixed under warranty with same problem due to HTC not being able to check wther or not you had changed rom beforehand
Hmmm, well currently my phone is back where i bought it, they wanted all packaging so they haven't sent it off yet. I'll get it back tomorrow and try removing the battery overnight, as mine sounds just like yours in that it still turns on but with no screen
According to the HTC site the stock ROM should install as long as activesync can see the phone. So there might be hope in flashing a stock ROM back on before warranty
Pugsley_21 said:
According to the HTC site the stock ROM should install as long as activesync can see the phone. So there might be hope in flashing a stock ROM back on before warranty
Click to expand...
Click to collapse
If your phone turns on and still connects to pc, then yes its possible. Try it and see what happens. You should still be presented with standard flash pop up screen on pc as well as % flashed etc which will change to flashing finished so you know you have completed flash process.
I've found out that MyMobiler will automatically install itself onto the phone when it is plugged into the PC, so there's still hope to see the screen after a reflash. Just need to get my phone back
Went to the shop and managed to flash the stock ROM back onto the phone, after downloading it from the HTC website. Now it's going back (hopefully) to HTC, or possibly Telstra. I'm hoping they send me a new one, as they wanted all of the accessories that came with it, box etc
Yep, same problem here. And mine is also a Telstra T8285. Maybe the bad batch is mostly in those?
Anyway, I have managed to re-load the stock rom with no screen. It's quite easy actually. Just make sure ActiveSync sees the phone, and you're good to go. No need to have to see the screen of the phone.
I'm in the US and was routed to HTC's support here in the US. Of course when I told them the model I have, they said they don't have the parts to repair it here in the US, so I'd have to send it overseas. He said they will contact me from HTC over there within 2 WEEKS. What? So I sit here and wait... blah.
stpete111 said:
Yep, same problem here. And mine is also a Telstra T8285. Maybe the bad batch is mostly in those?
Click to expand...
Click to collapse
btw, mine is also a Telstra T8285 so it definitely seems to be a problematic batch for Australia. Mine took three weeks to return and they replaced the mainboard. So far so good.
Hi,
I have exactly the same issue. The screen is black, but the phone does operate. I can connect it to my PC and even "see" the screen using EveryWAN remote.
The problem is, I have the Energy 6.5 ROM and Hard SPL 1.56 installed, and I cannot flash it back to the stock ROM and SPL, so that I can send it back under warranty.
I have tried 2 ways:
1. Putting it into Bootloader by pressing Vol down and ON - but it is impossible to tell if it actually goes into it because the screen is black, and when I try and run the ROM update utility, it cannot connect (error 260).
It seems like I cannot actually get it into the bootloader. I have tried lots of times...
2. Running the installer from when the phone is on and connected to the PC by activesync. In this method, the update utility gets as far as starting the progress bar, but then the phone seems to disconnect from the PC and again I get connection error 260.
This is really frustrating, any ideas would be greatly appreciated...
stutjones said:
Hi,
I have exactly the same issue. The screen is black, but the phone does operate. I can connect it to my PC and even "see" the screen using EveryWAN remote.
The problem is, I have the Energy 6.5 ROM and Hard SPL 1.56 installed, and I cannot flash it back to the stock ROM and SPL, so that I can send it back under warranty.
I have tried 2 ways:
1. Putting it into Bootloader by pressing Vol down and ON - but it is impossible to tell if it actually goes into it because the screen is black, and when I try and run the ROM update utility, it cannot connect (error 260).
It seems like I cannot actually get it into the bootloader. I have tried lots of times...
2. Running the installer from when the phone is on and connected to the PC by activesync. In this method, the update utility gets as far as starting the progress bar, but then the phone seems to disconnect from the PC and again I get connection error 260.
This is really frustrating, any ideas would be greatly appreciated...
Click to expand...
Click to collapse
What I'd try is running USPL before running RUU
Quote from wiki
ERROR [260] : CONNECTION
This error occurs when the RUU cannot make a connection to the device right before flashing. This typically happens when you try to flash a new SPL to your device. Use Soft-SPL before attempting the RUU again.
Click to expand...
Click to collapse
Thanks for the help Fallen Sparten.
Unfortunately it does not work.
The USPL also cannot find a connection. I think it is because I cannot actually put the phone into the bootloader - It is impossible to tell because the screen is blank. What I can say, is that when I press both the volume down and power key, nothing seems to happen. There is no connection sound from my computer and the RUU does not detect the phone.
I also get the same error if I try and update the phone from an activesync connection. i.e. when the phone is operating normally - I can tell it is operating normally because I can view the files with activesync.
Please any more ideas?
This happened to me as well. Was there some kind of software update that HTC pushed out that affected a few phones?
I see about 10-15 people on here that got hit with the same thing at the same time.
well I've had this issue as well, I have flashed back to stock rom (blind as activesync could see it tho I couldnt so no idea whats gone on)
When I called customer service they barely batted an eye and ahve arranged a replacement to be shippped to me tomorrow.
Be interesting to see what they say (if anything when they get mind back)
OK, here what's the deal: a few days ago I cracked the screen, so I bought a new one and replaced it. BUT, now the phone does not recognize it and the screen doesn't turn on at all. The phone boots and it's working fine, I can recieve calls normaly, but the screen is dead. ALSO, the volume keys stoped functioning...
Any ideas please? I'm getting kinda desperate here...
Tnx
You probably messed up somwhere in your wiring. Open it back up and make sure everything is intact. Check out some guides online to make sure everything is in the proper place.
Allready done that, everything is in place...I do have a cooked ROM thought I can't remember which since my screen is not working, obiveously...Could it be tha I nedd to switch back an original ROM for it to be able to recognize the new hardware??? And is there an app that would allow me to monitor phones activity over PC???
No, A cooked rom wont affect a screen replacement in anyway.
I repaired mine while KWBR's Topix 6.5 was on the handset, infact Ive never had this handset on a stock rom, so it wont make a difference or help you.
Did you buy your Screen and Digitizer factory pre-assembled, the small price difference compared to buying the part standalone is worth every cent in preventing these sorts of after repair problems.
Hello all !!
I have a problem with my Leo, seen several times on the forum, but with a little thing more.
so,
_it freeze up often (with battery drainage, full when i go to sleep and shut off when wake up)
_soft reset alone
_i must do many (and many) soft reset when it freeze up, because it freeze on start up.
_and when it's happened, the part below the battery is hot!!
i've test many rom, with task29 whenever and hard reset after flash, and on every 1st start up, freeze...
Do you know this problem?
thank you.
"edit"I also tried to remove the micro sd is the same thing.
nobody has the part below the battery hot?
is it the ram or processor? (or both lol)
if possible at all, just get a replacement while you still can.
I have the same problems more or less. More specifically it freezes randomly ONLY when using the internet (on GPRS, 3G, I havent tried it in wifi), and when it does it gets hot on the part under the battery (really, what part is there?).
Anyway, I send it to the service (couldn't get a replacement), and they checked it but they found no problems
Oh, and i have tried e v e r y t h i n g I could in order to find out why that happens. With SD, whithout SD, Stock Rom, Custom Rom, ,Different Radios, Nothing Installed, you name it, but the problem is there. I am not sure though if I can connect the problem to my SIM card, or the gsm network in my area (doubt it though since I was using my old TP2 flawlessly), but I do not have the knowledge to even guess if that could be the possible reason of the problem.
HTC will ask you to use the stock rom and try if you still get the problem , if so, then your phone might be a defective one. go to HTC and ask for a replacement.
flash stock spl and rom and go for htc ,if hard reset didnot solve these issues then it is a defective device
thank you,
my leo is SFR branded, so I must go through them and with SFR rom.
to get a replacement, it will be hardly.
i'll try on thursday, when i come back home.
thank you very much.
If you've had it more than 7 days (including the time it took to get to you if you ordered it from the SFR website) they won't give you a new one... They'll send it off to be repaired which can take up to 14 days. I know... I had to do it twice in the first month until they finally fixed my microphone problem...
to see after the repair.
thanks at all!
HI, after 2 repairs,i finally have my hd2 !!
1st time, software uptdate...so nothing
2nd time they changed the motherboard.
Test for 2 days before change the rom lol
Hi everyone,
I am using HD2 more than 1 year. I used SD version android in my phone. After few month, my phone freeze in android also in WM platform. All hard keys are working but no response in touch. Even cant unlock the phone when phone starts.
Then I sent it to HTC service in sweden. They repair it and sent me back.
After few days, I am facing the same problem. Even I have installed HSPL (1,2,3,4), updated radio. Also Installed NAND Android.
Now its starts with android but no touch key works at all. (All hard keys working). What can I do now? I need help. Please, anyone, any suggestions?
marufkth said:
Hi everyone,
I am using HD2 more than 1 year. I used SD version android in my phone. After few month, my phone freeze in android also in WM platform. All hard keys are working but no response in touch. Even cant unlock the phone when phone starts.
Then I sent it to HTC service in sweden. They repair it and sent me back.
After few days, I am facing the same problem. Even I have installed HSPL (1,2,3,4), updated radio. Also Installed NAND Android.
Now its starts with android but no touch key works at all. (All hard keys working). What can I do now? I need help. Please, anyone, any suggestions?
Click to expand...
Click to collapse
Sorry about that! Looks like the touchscreen is damaged or faulty! Send it back to repairs! Happened to me but i had no warranty
Note: Next time post in android Q&A section
Digitizer
Your digitizer failed to respond, therefore, you have to send it for repair unfortunately.
On a sidenote, you posted this in the wrong section. Please be careful with this the next time you start a thread
Well thats odd.. I am facing the exact same problem since today! And ive read on a
number of sites that this is caused by the excessive use of the end-call button (screen on / screen off)..
Sounds plausible as my HD2 is dated from december 2009..
In my case the touch screen works fine after I take out the batterij and reboot.
But as soon as I use the end-call button I am facing problems..
A quick workaround is to install "screen off and lock" from market and place
a shortcut on you homescreen to turn off your display and NEVER use the
hardware end-call button again.
Or send the HD2 to HTC repairs and wait 2~4 weeks or worse..
Edit: Found another trick that actually works.
"The digitiZer is under the hangup button. press the button bit hard till it nudges the digitiser a little. it worked for me."
source: http://www.htcphones.net/htc-hd2-problems-with-touchscreen/
The had the same problem happen to me. I had hspl and android on it so I flashed the stock wm6.5 rom and took it to T-Mobile where they were able to get the touch screen to respond to touch. Since then, I've reflashed mdj's cm7 android and no problems. But I agree, I believe the red/end call key is the blame.
Sent from my HTC HD2 using XDA Premium App
Does anyone do Searches anymore? I posted about this already:
http://forum.xda-developers.com/showpost.php?p=12105680&postcount=1
marufkth said:
Hi everyone,
I am using HD2 more than 1 year. I used SD version android in my phone. After few month, my phone freeze in android also in WM platform. All hard keys are working but no response in touch. Even cant unlock the phone when phone starts.
Then I sent it to HTC service in sweden. They repair it and sent me back.
After few days, I am facing the same problem. Even I have installed HSPL (1,2,3,4), updated radio. Also Installed NAND Android.
Now its starts with android but no touch key works at all. (All hard keys working). What can I do now? I need help. Please, anyone, any suggestions?
Click to expand...
Click to collapse
Send it back to service center.
As I'm told since mine been in twice to the repairs for the same error, we have 2 years warranty on HTC devices in Sweden.
CaCtuZ123 said:
Send it back to service center.
As I'm told since mine been in twice to the repairs for the same error, we have 2 years warranty on HTC devices in Sweden.
Click to expand...
Click to collapse
Thank you all.
@ CaCtuZ123 (sweden).
thank you for your advice. Did they (Anovo Nordic who is responsible for HTC in sweden) your phone or they just fixed it?
Coz last time, I sent it to them (service center) and they just fixed it. Now I am afraid to send it, maybe they will just fix it and I will get trouble again.