Database Users

Microsoft My Phone stuck on Authenticationg user

Hello there,
I am currently trying to backup the data on my HD2 using the Microsoft My Phone system but every time I try, it just gets stuck on Authenticating user and goes no further. Any help??
Thanks

I have been experiencing this problem when restoring the data the last few days and even tried different ROM's .
I finally got through when i unchecked everything in Sync option and left only Contacts check marked. It successfully sync'ed and then i check marked few others(Fav &txt) in sync option and sync'ed again.
What i can conclude is that, if there's lots of stuff to sync, it chokes up and gets stuck. Try sync'ing each option individually...see if that helps!

How do you connect? Use wlan and it should be kinda fast.
What did you check in the sync options?
Default is that every data on your mobile gets synced like videos, photos, ...
I only checked calendar and contacts and the whole sync lasts 10-20 seconds.

Hmmm working for me as of 5 minutes ago, but hadn't been last few hours.
Either they fixed something on MS's end, or having an incorrect date can screw with syncing (I'd jsut reflashed and forgot ot set my date correctly - it was set to Jan 21st). After setting the date correctly it now syncs as normal.

mikron15 said:
I have been experiencing this problem when restoring the data the last few days and even tried different ROM's .
I finally got through when i unchecked everything in Sync option and left only Contacts check marked. It successfully sync'ed and then i check marked few others(Fav &txt) in sync option and sync'ed again.
What i can conclude is that, if there's lots of stuff to sync, it chokes up and gets stuck. Try sync'ing each option individually...see if that helps!
Click to expand...
Click to collapse
Yeah, I tried syncing just the contacts but the same thing happened!! This is the first time I have used Microsoft My Phone so maybe it's that?? I also tried uninstalling and then reinstalling the application but to no avail!

Hi,
I had the same problem after myphone updated itself to the newest version. My solution that worked was manually downloading the touchscreen version at http://mobile.microsoft.com/myphone.
Then I only synced my text messages.
Afterwards the entire phone.
good luck

com.htc.bg and com.htc.bgp errors.

Ever since I've rooted and have flashed new custom Roms onto my Hero. A couple things have happened. The phone works fine, runs great expect for "My facebook" account not syncing with my phone. It did when i had the stock rom on it. I've tried different roms, but I'll I get is these two errors when I try and sync my contacts. My picture shows up at the top of my phone book, but no one elses gets linked.
Then I read in some forums to try other facebook accounts. So I tried my friends and her sync right up and started to download contacts pictures.....what is the deal?
How can the phone possible know the difference between facebook accounts.
any help?

The only problem I ever had was with facebook not syncing up correctly and it only happened once. I just went into the phone settings and deleted the account and readded it.
You might want to also try going into facebook from a webpage and clicking on Account -> Application Settings
Select Authorized from the drop down and then delete anything that says Facebook for Android or HTC Sense.
You may have multiple listings or the permissions might have gotten messed up. Deleting them will force the permissions to be re-established.

spigen said:
Ever since I've rooted and have flashed new custom Roms onto my Hero. A couple things have happened. The phone works fine, runs great expect for "My facebook" account not syncing with my phone. It did when i had the stock rom on it. I've tried different roms, but I'll I get is these two errors when I try and sync my contacts. My picture shows up at the top of my phone book, but no one elses gets linked.
Then I read in some forums to try other facebook accounts. So I tried my friends and her sync right up and started to download contacts pictures.....what is the deal?
How can the phone possible know the difference between facebook accounts.
any help?
Click to expand...
Click to collapse
i get the exact same errors and this is the only thing that's haunting me about 2.1 so far with these ROMs. I'm gonna try the guy above me method. hopefully this works!

centran said:
The only problem I ever had was with facebook not syncing up correctly and it only happened once. I just went into the phone settings and deleted the account and readded it.
You might want to also try going into facebook from a webpage and clicking on Account -> Application Settings
Select Authorized from the drop down and then delete anything that says Facebook for Android or HTC Sense.
You may have multiple listings or the permissions might have gotten messed up. Deleting them will force the permissions to be re-established.
Click to expand...
Click to collapse
can you clarify in more detail on these steps? i went to facebook on the web and couldn't find those settings. i wish to complete this with successful results! mind being a bit more detailed? thx in advance

On the right hand side on facebook you will see ACCOUNT
Click on Account and select APPLICATION SETTINGS
Then on the application settings page there will be a drop down box with the title Show: select AUTHORIZED
Then you will have a page with your authorized applications. They are organized by category so you might have to click on the category to expand that section.
In the APPLICATIONS ON FACEBOOK category there will be FACEBOOK FOR ANDROID.
You might have several listings for Facebook for Android. On the far right of the row it is on there is an X.
Click on the x and click REMOVE on the popup.
Do this for every listing of Facebook For Android
Next go to the category DESKTOP APPLICATION.
You will see an entry or entries for HTC SENSE
On the far right of the row HTC Sense is on will be an X
Click on the X and select REMOVE on the popup.
Do this for every listing of HTC Sense
Then go into your phone and re-setup the accounts.

I had this error. My problem was that I had too many friends and caused it to crash while loading. I had 3,000+. I think it started to act up around 2,000

Also, if you have trouble with anything listed so far try this.
Run Logcat and sync manually in Accounts and Sync.
Watch logcat for com.htc.bg died.
If you are using a rom with the internal task killing mod (autokiller and dconfig also) set the task killer back to stock and then sync.
I've noticed this in the past that the taskkiller when set above normal will kill com.htc.bg while you're syncing. AFAIK, there is no way to change the process' "importance" or make the taskkiller ignore this prosses, but this is a verified work-around.

MrDanger said:
I had this error. My problem was that I had too many friends and caused it to crash while loading. I had 3,000+. I think it started to act up around 2,000
Click to expand...
Click to collapse
i think this was my problem as well. on other forums others were saying they had 300 friends only and their contacts synced up nicely. me on the other hand have 2000+ friends and about five min in that's when that damn com.htc.bg comes up and i have to force close it.

well I went into my facebook account settings, found what you where talking about. There was multiplies of the htc sense and other. So i removed my account from my phone, deleted the applications on my facebook. Logged out of facebook, removed it from my phone. Re tried....no luck.
So I went back to my facebook account. Deleted the htc sense. wiped my phone, flashed a fresh rom. skipped the set up. Synced my contacts. and then tried to sync with htc sense. No luck. plugged in my friends facebook account, synced right up within seconds....
whats the deal?

spigen said:
well I went into my facebook account settings, found what you where talking about. There was multiplies of the htc sense and other. So i removed my account from my phone, deleted the applications on my facebook. Logged out of facebook, removed it from my phone. Re tried....no luck.
So I went back to my facebook account. Deleted the htc sense. wiped my phone, flashed a fresh rom. skipped the set up. Synced my contacts. and then tried to sync with htc sense. No luck. plugged in my friends facebook account, synced right up within seconds....
whats the deal?
Click to expand...
Click to collapse
wow! that makes me not even wanna try! you did all that and still no results! what ROM are you on??

Damagecontrol v1, damagecontrol sprintupdate2, fresh rom 2.0d, fresh rom's newest one....it all continues to do the same.

thats prolly because peep.
try to disable peep auto update. get autokiller from the market and kill com.htc.bg and bgp. fixed it for me.
those two brought my rom and oc kernel to a complete death crawl

Avalaunchmods said:
thats prolly because peep.
try to disable peep auto update. get autokiller from the market and kill com.htc.bg and bgp. fixed it for me.
those two brought my rom and oc kernel to a complete death crawl
Click to expand...
Click to collapse
I don't use peep. com.htc.bg and bgp failures happen whenever I try and sync. Doesn't work either if I kill them before I try and sync.

I've come to the conclusion it has to be something to deal with my facebook account. The only thing "facebook sync sense" syncs with is my (name, birthday and profile pic) nothing else. But if remove my account and replace it with my friends it sync perfectly fine. Any ideas?
oh yeah it synced perfectly fine with my account back when I had the phone stock with android 1.5

found the problem. If your facebook account has a symbol in it, like mine is Irish and has a " ' " take it out save facebook. Then uninstall from phone, re sync to phone. Works. how stupid.

VERY ANNOYING
I Have to FORCE close on on those 2 constantly. there has to be a reason for it
SOMEONE SOLVE THIS...
my fb has no symbols, i can open then close fb without them starting. its totally random when they come on

It's very strange, from what I gather is that the errors appear when facebook sync is unable to sync because of it not being correctly connected with your account.
Since I've deleted the ' in my last name on my facebook account and re-added facebook sense to my phone, it synced up and downloaded all 370 contacts to my phone within a couple minutes. I've also had zero errors, etc...

spigen said:
It's very strange, from what I gather is that the errors appear when facebook sync is unable to sync because of it not being correctly connected with your account.
Since I've deleted the ' in my last name on my facebook account and re-added facebook sense to my phone, it synced up and downloaded all 370 contacts to my phone within a couple minutes. I've also had zero errors, etc...
Click to expand...
Click to collapse
we were having the same problems to the T!! now your facebook works simply because you deleted a ' from your account name?!?!
i don't have no symbols and i followed all the other steps as well about removing the facebook htc sense from facebook and all the above. haven't tried the peep since i do use it but how do you kill the btp and bg???

bankaisnake said:
wow! that makes me not even wanna try! you did all that and still no results! what ROM are you on??
Click to expand...
Click to collapse
any fix to this?

The problem I'm having is the com.htc.bg process stays open when sycning calendar. This causes obex service to constantly run and keeps the phone from sleeping. I have yet to find a fix for this besides killing the obex process manually.

Help: Evo not syncing GMAIL

Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan

bry21317 said:
Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan
Click to expand...
Click to collapse
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.

Stock rom, but I have run Unrevoked Root program. Thats all I have other than the stock rom, and a ton of programs.
Bryan

I noticed this today as well. I thought it was just me! It seems to happen regardless of whether I'm on 3G or Wi-Fi. I'm running stock 2.1; no root. It worked perfectly from day one, and I only noticed it today. For some reason, I don't think the phone is syncing with the Google... or GMail isn't pushing it out to the Evo.

Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.

Yea, I am thinking the same thing, something with the Gmail Servers, if I am not the only one having the problem.
Figured it might have been something that I had installed, but I guess not.
Maybe a google techy will figure it out for us.
Bryan

ortizdupri said:
Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.
Click to expand...
Click to collapse
yep, same here. not worried about it, it'll be back

I'm glad we got this thread started. I was beginning to think I was going crazy, or my phone was at least. The last thing we need is another "problem" occurring with our phones.

Is it ok that knowing you all have the same problem makes me feel better? haha

I also noticed that my Google Account (Menu>Settings>Accounts & Sync>Google) hasn't updated in a few hours since giving it time to "work itself out." I know that if I update it manually, it'll push the Gmail through, but I don't understand why the Google sync would just stop updating on its own.

Just giving an update.
Didn't seem to get Gmail to sync today. I don't know whether this problem is isolated to a select few of us but I wanted to fix this and just resorted to resetting Gmail. I followed the instructions here, and it's been working as it should for the past few hours... I hope it lasts...
Directions: (Edit, I'm unable to post links so here are the instructions)...
Troubleshooting: Problems with sync
On Android devices, the Gmail application is automatically synced with the Gmail server, and vice versa. If you experience problems with syncing, try clearing your device's Gmail application data and doing a fresh sync with the server.
Just follow these steps:
1. Press your device's < Home > button, then press < Menu >.
2. Select Settings.
3. Select Applications, then Manage applications.
4. Select Gmail Storage.
Note: If you don't see 'Gmail Storage,' press < Menu > again, then select Filter > All.
5. Select Clear data. Answer OK when prompted.
6. Return to the list of applications by pressing the < Back > button on your device.
7. Select Gmail and then select Clear data. Answer OK when prompted.
To restart your device, press and hold the < Power > or < End call > button, then select Power off. Press the < Power > or < End call > button to power on.
Your device will re-sync with the server after restarting (this may take several minutes).
If the above steps don't resolve the issue, check to see if you have any account notifications on your device.
Press your device's < Home > button, then press < Menu >. Select Notifications. If you have any system notifications about a sign-in or password error, you should make sure your account information is correct in order for Gmail to sync.
Click to expand...
Click to collapse

I did the same thing and mine started working fine last night also.
Still working today.
Bryan

Had the same problem. I had two Gmail accounts syncing. I tried the fix above but it did not work. I removed the 2nd Gmail and did it again and then it worked. Not sure why. Wanted to post this if anyone had the problem that was not being fixed to try deleting multiple Gmail accounts.

Google Not Pushing to HTC EVO
Hey guys,
I wanted to state the fact that I am having the same problems and thought that I would get it out there.
I originally had 11 email accounts syncing with my device, and all were flawlessly pushing the mail to me as it came thought Google's servers. I have noticed that over the past few days that I have had to do this syncing manually by going into the app and pressing refresh.
I am deleting all my email accounts except the main two and forwarding all the others to the main email account.
Here is the kicker... I also have Google Voice and it has stopped syncing the text messages to me as well. I just now received a text from my sister that she sent yesterday. (Just arrived as I am typing this and it is timestamped for yesterday.)
I am testing this out to see if deleting 9 email accounts, deleting the Gmail storage through the application settings menu, and rebooting my device will help.
I do also want to add: I am utilizing the Task Killer application. I have enabled in the settings the option of viewing all of the background tasks. I have ignored everything that says Google on it, Gmail, or has the words sync in it. (Before it was killing all the apps and background tasks things.) I am on the Stock 2.1 rom and I am not rooted with my HTC EVO.
I am going to see if this works - and if it doesn't you will hear back from me.
Good luck to the rest of you guys out there experiencing the same problems with your Sprint EVO. (I still love the device and hope this is a minor bug...)

Update: Right now everything is working correctly... We will see tomorrow. Good luck guys and gals.
-------------------------------------
Sent via the XDA Tapatalk App

i started having gmail sync issues this morning. around the same time i turned off calendar sync to see how much it improved battery life.
although the box is still checked to sync, i've had to manually sync gmail all day.
i guess the next step is to re-enable calendar sync and see if that fixes it.

I've had problems with gmail auto syncing as well. This is what I've found gets things back in order..
clearing data for the gmail apps, I also clear data for the other google apps just to be safe.
Then I go into gmail and set settings>labels>inbox to "sync all"
I also learned that shutting down gtalk also breaks gmail auto sync, not signing out, stopping the app. I had sartup auditor set to prevent gtalk from starting on boot, when I let it start up on boot my gmail sync's just fine.

zhensley said:
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.
Click to expand...
Click to collapse
You are not alone. I have a friend with a BlackBerry storm from ATT which stopped syncing about the same time. It could be a problem at their end.

Still syncing today!
-------------------------------------
Sent via the XDA Tapatalk App

Mine stopped syncing yesterday around 2p mountain time, reset the phone, pulled the battery several times nothing helped. Set up a new gmail acct through the phone, that worked fine, but my original just would not sync. So I pull the battery, and pulled the sd card. Then I put it all back together and it started working. I dont know if it was coincidence or not. But yall might want to try pulling the SD card before going through a reset.

(Solved) Kindle Fire email settings not sticking after reboot?

Hello. First off let me say I have searched this forum for a thread relating to this issue and was unsuccessful so if by some means I overlooked it, I apologize for a replicate.
Anyway, I just purchased my KF yesterday and love it. However, I noticed today after turning it back on that my previous settings for email were no longer sticking. For example, I had set my email to fetch PUSH but it went back to manual. I don't know if this has something to do with the wifi or what but I'm curious so I can keep it from resetting.
*EDIT* For clarification the email account I am speaking of is my Gmail which is an IMAP server type.
Thanks for any help on this issue.
-- I plan on rooting the KF if it means I can keep my wifi from shutting down once the Fire goes into sleep.
** It seems to of been the already installed email app that was the issue. **

likeitnot said:
Hello. First off let me say I have searched this forum for a thread relating to this issue and was unsuccessful so if by some means I overlooked it, I apologize for a replicate.
Anyway, I just purchased my KF yesterday and love it. However, I noticed today after turning it back on that my previous settings for email were no longer sticking. For example, I had set my email to fetch PUSH but it went back to manual. I don't know if this has something to do with the wifi or what but I'm curious so I can keep it from resetting.
Thanks for any help on this issue.
-- I plan on rooting the KF if it means I can keep my wifi from shutting down once the Fire goes into sleep.
Click to expand...
Click to collapse
I have 7 email accounts on my Fire and have no problem keeping them.​

tkalli said:
I have 7 email accounts on my Fire and have no problem keeping them.​
Click to expand...
Click to collapse
Nice. Well, I have no idea what is going on. I have set my email setting to PUSH and each and every time I turn off the device and then restart it, the settings go back to manual
And I even performed a factory reset. Thanks though for your reply. I hope I can get it taken care of soon. I hate nothing more than exchanges, esp. when the device itself now is top-notch...other than this email setting debacle.

likeitnot said:
Nice. Well, I have no idea what is going on. I have set my email setting to PUSH and each and every time I turn off the device and then restart it, the settings go back to manual
And I even performed a factory reset. Thanks though for your reply. I hope I can get it taken care of soon. I hate nothing more than exchanges, esp. when the device itself now is top-notch...other than this email setting debacle.
Click to expand...
Click to collapse
Misread your post.
I have not set mine to "push."
I have 7 pop email accounts, so probably doesn't apply to your problem.
​

Yeah, I'm referring to my gmail (IMAP) account.
-- On a side note, however completely related to the subject, I notice my browser bookmarks don't stick either. I will delete many of the pre-loaded ones, put a few of my own, and after reboot, notice they are no longer there as well. Reverted back to all the old bookmarks (that I deleted) and none of mine.

likeitnot said:
Yeah, I'm referring to my gmail (IMAP) account.
-- On a side note, however completely related to the subject, I notice my browser bookmarks don't stick either. I will delete many of the pre-loaded ones, put a few of my own, and after reboot, notice they are no longer there as well. Reverted back to all the old bookmarks (that I deleted) and none of mine.
Click to expand...
Click to collapse
No help here, either.
I am using Opera.​

^^ no worries. Thanks for your replies anyway
Anyone else having this 'issue'?

I'm guessing you're talking about using the stock Kindle Fire email app connecting to your Gmail account?
My advice initially would be to sideload Google's apps on there and see if you have the same issues.
Failing that, I would probably do a factory reset, and start again. It shouldn't take you very long to set everything up again.
It's a weird one for sure, but then I never used the built in apps!

If you're only using gmail, I'd recommend just installing the gmail app, then using quick sync settings from the market to make it sync automatically, if that's what you want it to do.

sl0ttedpig said:
I'm guessing you're talking about using the stock Kindle Fire email app connecting to your Gmail account?
My advice initially would be to sideload Google's apps on there and see if you have the same issues.
Failing that, I would probably do a factory reset, and start again. It shouldn't take you very long to set everything up again.
It's a weird one for sure, but then I never used the built in apps!
Click to expand...
Click to collapse
Felnarion said:
If you're only using gmail, I'd recommend just installing the gmail app, then using quick sync settings from the market to make it sync automatically, if that's what you want it to do.
Click to expand...
Click to collapse
Thanks to you both. You were both correct. It was something to do with the email client.already on this device. After using gmail app the settings stay in place perfectly after reboots. Thanks again I apprecaite your help.

Gmail won't sync

I'm having a rather annoying issue with my Gmail account. It's my main account that the phone is setup on.
Sometimes I get emails as they come in, but most of the time, I have to open the app and refresh it to get any new messages. I've tried to redo all the sync settings but nothing seems to have worked.
Any ideas?

droidx2.3.3 said:
I'm having a rather annoying issue with my Gmail account. It's my main account that the phone is setup on.
Sometimes I get emails as they come in, but most of the time, I have to open the app and refresh it to get any new messages. I've tried to redo all the sync settings but nothing seems to have worked.
Any ideas?
Click to expand...
Click to collapse
Have you tried going under the phone settings, then under accounts, and making sure that your android sync settings are enabled for all of the options Google gives that you want to sync, instead of just under the Gmail settings? You could maybe even try removing your entire Google account from that same accounts area in the phone settings and then just set it up all over again. That way you are doing your sync settings just like you were setting it up on your phone for the first time. Don't know if any info I give will be of any help or not, but thought it might be worth a try!! Hope you get it all figured out!!

It's one of the many broken things in the latest update from Verizon. Really wish I blocked all updates after the very first 5.1.1 update!!
http://forum.xda-developers.com/note-4-verizon/help/gmail-syncing-properly-update-t3319005/