Database Users

Major Problem..The device is unable to boot

Hello
I took my friends xperia to install some applications when it happens this:
After i installed AEK software Keyboard Mapper the system asked me to soft reset the device to apply some settings.(The device during this procedure was connected via usb with the pc)
I press "yes" and as usual at the start up appears the sony ericsson logo then the experia logo and finally the device is active.But in my case the phone when it comes to the experia logo freezes..The screen remains illuminated but blank and when iam touching the screen(which is blank) i can hear the sounds of clicking.In this state if i want to shut down the device the only method is to take off the battery.I tried to hard reset the device(when its closed) but unfortunately it wont allow me to do so(i tried with all the possible ways to hard reset the device).At first i thought that the device had hasnt too much battery.I fully charged it and i tried again getting the same results.Please, can anyone tell me what to do?
Edit: After several tries it came up this message "The device is unable to boot because either you have turned off the device incorrectly or tries to install an application from untrusted source.Press volume up to reset or press any other button to cancel etc" Iam pressing the volume up button but nothing happens.Please can you tell me how to hard reset the device?

Here is a link to soft/hard reset tutorial
Hi
I assume you have removed and reinserted the battery?, try this first, if that doesn't work go here.
http://www.xperiax1.net/forum/xperia-x1/546-tutorial-soft-hard-resets.html
P.S This took me 10 seconds to find on google
Ian

Might have to hard reset, if you didn't install a safe mode boot program.

Ianmrr said:
Hi
I assume you have removed and reinserted the battery?, try this first, if that doesn't work go here.
http://www.xperiax1.net/forum/xperia-x1/546-tutorial-soft-hard-resets.html
P.S This took me 10 seconds to find on google
Ian
Click to expand...
Click to collapse
Thanks Ian but apparently you didnt read all the lines i wrote.I said "i tried to hard reset the device with all the possible ways but didnt work" including this way you send me.Thanks anyway

Problem solved
Doing this:
without using the stylus is to switch off the phone,
hold down right and left button (under the screen)
while holding down switch on the phone
release the switch button while holding the two others
then a grey screen must appear saying to push "r" to hard reset or "x" to cancel
push "r" on the keyboard and you're done

[Help] Hard Reset?!?

what is hard reset?!?

ummm reformatting your phone? Soft reset if i remember correctly is just restarting....

deleting all your add ons and date, and brings back ur devise to factory settings, as u bought it new

erms but i dont know the key combo for the mega yet..... only for my Trusty old Blue Angel...

Hard Reset Touch2
Double entry-->Sorry

Hard Reset Touch2
Found this via my good friend Google (and already tested it on the phone of my girlfriend)
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see a message on the screen.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Click to expand...
Click to collapse

The Key combo works ! also if u have access to your phone from Start -> Settings -> System -> Clear Storage - i've done it once - deletes contacts , programs , clock/data , and etc. really helpfull if u got screwed by a program ! i recommend instaling a backup program and making a backup once a week ! that's how u can be sure that nothing 's gonna f8ck up when u try new things and make that backup on the memory card so u just removed it before reseting ... try a way to connect it to a PC and delete the thing u think is screwing and then load the backup and have fun ;]]

Help.. I can't turn on my htc

I installed Miri Topaz Keyboard from http://blog.celogeek.com/mobile/mob.../#cg_880601ece8119b663a92f2a39784b881cc20f2b2
And after installation phone request me to phone reset, i clicked OK and than i saw text "smart mobility" with some numberl which look like IP, but i think that was a version number (u know numbers were red). When blackstone should show logo windows, it shown black screen. After reset, and after put out and put in battery, SIM card and memory stick it is showing this same. Please Help.
It looks as if windows mobile is broken, but why? I just installed keyboard. Please help again ;/
WM 6.5 Miri Manila 2.5 v.13

Domin1992 said:
I installed Miri Topaz Keyboard from http://blog.celogeek.com/mobile/mob.../#cg_880601ece8119b663a92f2a39784b881cc20f2b2
And after installation phone request me to phone reset, i clicked OK and than i saw text "smart mobility" with some numberl which look like IP, but i think that was a version number (u know numbers were red). When blackstone should show logo windows, it shown black screen. After reset, and after put out and put in battery, SIM card and memory stick it is showing this same. Please Help.
It looks as if windows mobile is broken, but why? I just installed keyboard. Please help again ;/
WM 6.5 Miri Manila 2.5 v.13
Click to expand...
Click to collapse
Hi Domin1992,
as stated above, you have mentioned that you performed a reset - was this a soft reset only with your stylus?
If you are unable to power on your phone at all, then there may be a possibility that you have a hardware issue (could be a problem with the motherboard circuit or battery).
How do you charge your phone? Via the mains adapter, or the USB link?
Try connecting your phone via your external power source using your mains charger or via USB cable and leave it for 2-3 hours and see if it picks up. (also look on device for indication of it receiving power by the lit LED).
If you have a charged battery insert it and power on the phone. If your phone doesn't have a hardware damage it should start. If it powers on (with the phone powered on, regardless of what's been displayed), then try performing a hard reset - especially if you cannot load the Manilla interface then i think you should try doing this. Also note that by performing a hard reset, you will lose all data stored in your phones RAM (this excludes data stored on your MicroSD card)
Regards.

After installation, device was doing reset after I clicked OK when device request me to do it.
When my device didn't want to load windows logo, I take out battery (device don't working without battery during is pluging to external power source) and I used stylus to reset.
I used to charge my device via mains adapter. You know it is USB link plugged to small box which is going to socket.
Today morning I pluged my device to external power source, and want to power on. After 10 minutes there is text.
"The device is unable to boot because either you have tourned off the device incorrectly or tried to install an application from untrusted source. Press Volume Up to rest your device or press your other button to cancel. This operation will delete all your personal data and restore the device to it's factory default settings."
Ok thats great, but i try to press Volume Up and I haven't reaction.
No one button isn't working.
I have to press this button once, 5sec or 10sec?

This is a hard reset. You should pres the button just once.
You should tell us if you can enter the bootloader,you used HSPL or USPL, this way someone could help you.
My opinion is that you should flash again using the card method.But for this to work you should have the HSPL and be able to enter bootloader.
So some more info would be good.
Good luck.

OK..
I have HSPL.
I downloaded bootloader from http://forum.xda-developers.com/showthread.php?t=347700
I set all what I should and press ok and than I see "USB port can not open".
I can't find card method for blackstone.

Ok.
It is simple enough.Just folow the next steps:
1. Download a rom that you like.
2. Rename the .nbh file to BLACIMG.nbh.
3. Copy BLACIMG.NBH into the root dir of your Storage Card.
4. Be sure to have at least 30% of charge.
5. Turn off your device by using the Power Button
6. Go to bootloader mode. Push and hold Vol Down + press Power button.
7. As soon as presented the message, push Power button to start flashing or Volume Down button to cancel.
8. The whole procedure will take about 3 minutes. After you finish and see the relative message, soft reset your device, you are ready.
Good luck and keep us posted.

Now I have problem with bootloader mode. I put in micro sd, turn on bootloader mode (poweron with volume down) and than in device I have
"Black100 32M
SPL-1.56.oliNex
MicroP-BlackStone (LED) v6"
on red-green-blue-white background
And for half second device show
"Loading!
No Image file"
Whats wrong?

2 Things:
1) Make sure you called the file BLACIMG
2) Make sure you place the file in the root of your SD card, not a folder.

Everything I did, how you told me. It isn't working still.

OK.. Thank you very much.
My device is working now.
I cant belive i just put in SIM card
And restore device to factory default settings.
Thank you a lot.

Domin1992 said:
OK.. Thank you very much.
My device is working now.
I cant belive i just put in SIM card
And restore device to factory default settings.
Thank you a lot.
Click to expand...
Click to collapse
Excellent

Domin1992 said:
OK.. Thank you very much.
My device is working now.
I cant belive i just put in SIM card
And restore device to factory default settings.
Thank you a lot.
Click to expand...
Click to collapse
You are welcome. Glad that all is good.

[Q] advanced config broke my phone!

yeah AdvancedConfig 1.4.0.0 Mango beta
just broke my mango! bttfv2!
i added #AA0080FF to custom colors for tiles
named the color cblue!
i was trying to make a transperent tile!
cblue clear blue!
anyway i went to setting and set the tile and my phone turned off!
when it restared i get to mango boot screen and then everythang is black!
zune sincks with the phone & then dose'nt work if i try to resink on replug it dosent work i cant deploy any cabs or xap's i cant see anythang exept my wifi logo and battery and clock at the very top of the screen everythang else is compleatily black!
and the os seams to have totaly stoped working because even if i could'nt see what i was doing i should still beable to deploy an xap or lanch an app but nothings working
i cant do a hard reset!
so what should i do now?
edit:the clock seams to still be working!

turn off phone (or pull battery)
press VolumeUp and Down together and press Power

dxdy said:
turn off phone (or pull battery)
press VolumeUp and Down together and press Power
Click to expand...
Click to collapse
and whats that susposed to do?
restore completed but it didnt fix the problum!
and it didnt seam like it worked ither because the dots on the boot logo wear blue insted of mango colored

If you (b)acked up and sent a cab recently, try (r)estore in cab sender.
Worth a go.
edit sorry just saw your edit

Robbie P said:
If you (b)acked up and sent a cab recently, try (r)estore in cab sender.
Worth a go.
edit sorry just saw your edit
Click to expand...
Click to collapse
wp7 cab sender is useless! Zune dose'nt even start on plug! The phone dose'nt sink! Windows phone 7 power tools & Windows phone sdk 7.1 dose not detect the phone!
if i start the phone wile pluged zune starts but then i get connection error and no program still works!
btw i never made a backup with wp7 cab sender!
and
dxdy said:
turn off phone (or pull battery)
press VolumeUp and Down together and press Power
Click to expand...
Click to collapse
how come this didnt actuly restore me to stock settings?
whats next? any more sugjestions? can anyone help? =(

jackrabbit72380 said:
how come this didnt actuly restore me to stock settings?
Click to expand...
Click to collapse
this is hard reset...

dxdy said:
this is hard reset...
Click to expand...
Click to collapse
yeah but it says ...
This operation will delete all your personal data and reset all your settings to manufacturer default. press volup to restore manufacturer default, or press other keys to cancel.
the loding bar just blinks for 1 sec and says restore... completed press volup to boot
I press up and it dose'nt seam like the restore process is working!
becuae my dots on teh boot logo are blue and stock settings would be red!
if im not mistaken!
the first time you boot mango the dots and color tiles are red!
so...???
so confused!

If you've activated "find my phone" on SkyDrive, go to https://devices.live.com. Select your phone in the list, then Find My Phone. That takes you to a page where, among other things, is an option entitled "Erase my phone". This is a factory reset. You'll lose all your data, but you'll get your phone back.
(Been there, done that.) Hope this helps.

nope!
piaqt said:
If you've activated "find my phone" on SkyDrive, go to https://devices.live.com. Select your phone in the list, then Find My Phone. That takes you to a page where, among other things, is an option entitled "Erase my phone". This is a factory reset. You'll lose all your data, but you'll get your phone back.
(Been there, done that.) Hope this helps.
Click to expand...
Click to collapse
i got
We can't erase your phone right now, but we'll keep trying. (?)
Send me email if my phone is erased.
We're trying to erase your phone. This usually takes 30 seconds. You'll no longer be able to map, ring or lock your phone.
The number you gave us isn't working. Try entering it again.
that probly wasnt a good thang to do!
but next?!
ps:ill i see is wifi logo,clock & signal bar wich has the o smoking sine!
the battery icon no longer shows! and because it dosent charge wile off i feal im running out of time!
========================================================
edit okay well i made some progress
i removed the micro sd card and afte a long wait at the boot logo mango boote red and was greted with a storage card not working logo the good thang is my battery indicater is showing
unfortunatly i cant keep going! because my only to options are
emergency or turn off
clicing turn off
reboots
blue dots agin black screen! =(
i tryed sticking the sd card in at the htc boot 2nd splash and i got sd card error if i dont get that i get black screen!
what would happec if i clicked emergency?

XBmod -Do hard reset after all update if you have freeze or any problem
(When Magldr show WPH LOAD 12345 GO GO GO Press Vol+ & Vol- then after the new screen press VOL- twice.)
Edit put sd in

Robbie P said:
XBmod -Do hard reset after all update if you have freeze or any problem
(When Magldr show WPH LOAD 12345 GO GO GO Press Vol+ & Vol- then after the new screen press VOL- twice.)
Edit put sd in
Click to expand...
Click to collapse
wow
this option will 1. delete all your personal data, and reset all your settings to manurer default 2 .calculate crc checksum.
press voldown to restore manufacturer default or press volup to ger crc or press other keys to cancel
PROBLUM SOLVED THANK YOU SO MUCH!!!
AND THANKS TO EVERYONE WHO TRYED TO HELP!!!

Advanced config 1.4 broke my xaps!
After checking the enable wifi n and prevent re-lock buttons in "tweaks" and rebooting, all my xaps don't work!
It happened with 1.3 too and I posted this thread http://forum.xda-developers.com/showthread.php?t=1275303
Have since tried to send unlock_remove.cab then unlock.cab as XBmod suggested but no joy. Had to go back to restore point and reload apps, music etc.
I have posted this on Schap's site.
Points to note; If everything is working fine with you, send any cab using (B)ackup, it is your friend. And don't try to enable wifi n or prevent re-lock using Advanced Config.
Edit; confirm the prevent re-lock as culprit

S7 edge stuck on 28% update for security patch

Dear experts here.
From 2 days a new security patch is available for download over the air.
It was downloaded .
I pressed to install and the phone restarts and tried to install while on the blue screen .
The phone restarted before completing the installation and it reboot again and install and stay all the time till 28%.
I can't access the phone.
It remains in the blue screen all the time.
Volume up and power and home doesn't work.
Is there anyway to remove the pending downloaded file to make the phone work again normally?
I need to access my data on internal memory before i make any factory reset to make backup.
Can I reinstall the same firmware on the phone without deleting my data.?
Any help please

xperia9.4 said:
Dear experts here.
From 2 days a new security patch is available for download over the air.
It was downloaded .
I pressed to install and the phone restarts and tried to install while on the blue screen .
The phone restarted before completing the installation and it reboot again and install and stay all the time till 28%.
I can't access the phone.
It remains in the blue screen all the time.
Volume up and power and home doesn't work.
Is there anyway to remove the pending downloaded file to make the phone work again normally?
I need to access my data on internal memory before i make any factory reset to make backup.
Can I reinstall the same firmware on the phone without deleting my data.?
Any help please
Click to expand...
Click to collapse
Press volume down + power key + home button 7 seconds and try again.
If it fails, I recommend A/S because there is a risk of damage to KNOX.

Gureumi said:
Press volume down + power key + home button 7 seconds and try again.
If it fails, I recommend A/S because there is a risk of damage to KNOX.
Click to expand...
Click to collapse
What do you mean by A/S

xperia9.4 said:
What do you mean by A/S
Click to expand...
Click to collapse
After Service.
You may use Odin if your phone is already tripped knox.
Another way is to use smart switch program. (A/S or this or hard reboot)