Sync deletes my information - Hero CDMA General

I have created a blank pst file in outlook that I want to sync my contacts and appointments with. I am only syncing the pc contacts and calendar so facebook and google are not issues. I configured my htc sync software to use the contact and calendar folders in the blank pst. For the conflict policy I said for the mobile to overwrite the pc all the time. I connected and synced and it deleted everything from phone. All appointments and all contacts are now gone. I am lucky that I have a current backup. Is there a way to fix this issue?

Related

does activesync 4 save contacts from phone?

Hi,
Today my phone locked up completely and wouldnt respond so i soft reseted it. Still it wouldn't respond, so i had to hard reset. Seeing as that i have synced it with active sync numerous times, will activesync have my contacts stored?
If you copied your contact details from your sim into your contacts in pocket outlook on the universal AND set up the sync to do contacts, then the answer is yes.
if you have synced in the past, and you have choose to sync contacts, then yes, outlook will have an updated copy which can be synced back again.
open outlook and have a look to see if they are listed.
suggest you consider using a backup software for just such an event eg SPB backup.

Duplicate contacts outlook and device

After upgrading to 1.66 and using myphone to back up, i now have duplicate contacts in outlook and my device and also i hard reset today and synced again, it seems i have up to 4 duplicates of each entry!!
WTF have i done wrong here and how do i stop this happening again?
Sync with Outlook OR myphone, not both!
If outlook is the master, after a hard reset, unregister the phone from myphone, delete all contacts in myphone, sync with outlook, which will restore the contacts on the phone, then register and sync with myphone, which will transfer them to myphone again.
As there's no direct link between outlook and myphone, if you hard reset and sync both, myphone will restore your contacts onto the phone, then outlook will do the same as it can't know the contacts that are now on the phone are the same ones it's gonna transfer. Then myphone sees you have more contacts, so syncs them, and you get a double, etc.
Remove duplicates on PC and phone
To remove duplicates you can use:
1) For your PC: http://www.vaita.com/ODIR.asp
2) For your phone: http://gydarindustries.com/?page_id=4
aha!i get it now, thanks both
Man, i am in a pickle tonight LOL please, read this, laugh and call me a numpty....
I deleted all my duplicates using that app mentioned above on my device. I then deleted all my contacts in outlook thinking it would update to what's on my phone but outlook just deleted all my contacts on my phone!!! How does this work? does it go by what the latest action was or will outlook always update my phone to what's in outlook? If that is the case then everytime i add or alter a contact on my device outlook will delete it. Surely i've got that wrong
I then **** myself having no contacts what so ever, so i thought i'd sync with myphone and get them all back on to my phone, but then i thought, no, wait what if my device updates myphone with zero contacts, i am not sure what way round this all works.
So then i panic but realise that all my contacts i deleted in outlook are still in the deleted items folder so i restored them all and synced it back to my device.
I am now back at square one and am highly confused over what takes presidence when syncing my device with outlook and with myphone, i do however understand that outlook and myphone don't have a connection.
Would i be right in saying that the latest 'action' on outlook, myphone or my device will then be updated to the other?
What i really want to do is, edit all my contacts in myphone, sync to device, sync to outlook, is that possible
i've seen this said on here before, don't mess with things when tired!
apologies for being thick, i'm still getting used to using outlook (from outlook express) and using wm from symbian.
jonbaker76 said:
I then deleted all my contacts in outlook thinking it would update to what's on my phone but outlook just deleted all my contacts on my phone!!! How does this work? does it go by what the latest action was or will outlook always update my phone to what's in outlook?
Click to expand...
Click to collapse
This can be set in WMDC/Activesync. By default, when creating a new partnership/the sync history is lost it's set as "outlook overwrites device". It can be set to "device overwrites outlook" though.
With myphone it's less clear... apparently, the phone overwrites myphone. But, as myphone will restore the phone after a hard reset, i presume it works that way:
If you connect to myphone and the contact DB on the phone is empty, myphone loads phone with what it has. If the phone already has contacts, they overwrite the ones on myphone.
In any case Outlook is the "master" in the default configuration. After a hard reset, delete old partnership on the PC, connect the phone, create partnership, outlook will restore contacts and stuff onto the phone. Then link to myphone, phone should overwrite myphone.
Now that the sync relationships are established, you can edit a contact on myphone, sync myphone -> modifications will be carried onto phone, then sync phone with outlook and modifications will be carried from phone to outlook. But isn't it easier to just edit in outlook directly?
kilrah said:
This can be set in WMDC/Activesync. By default, when creating a new partnership/the sync history is lost it's set as "outlook overwrites device". It can be set to "device overwrites outlook" though.
With myphone it's less clear... apparently, the phone overwrites myphone. But, as myphone will restore the phone after a hard reset, i presume it works that way:
If you connect to myphone and the contact DB on the phone is empty, myphone loads phone with what it has. If the phone already has contacts, they overwrite the ones on myphone.
In any case Outlook is the "master" in the default configuration. After a hard reset, delete old partnership on the PC, connect the phone, create partnership, outlook will restore contacts and stuff onto the phone. Then link to myphone, phone should overwrite myphone.
Now that the sync relationships are established, you can edit a contact on myphone, sync myphone -> modifications will be carried onto phone, then sync phone with outlook and modifications will be carried from phone to outlook. But isn't it easier to just edit in outlook directly?
Click to expand...
Click to collapse
Thanks i think i have it worked out now, jesus! i think what you say about myphone must be correct.
Balls to this, i'm hitting the sack
hi
Hi,
Another alternative is a new service from Scrubly Duplicate Contacts Remover. The service scans and removes duplicate contacts from your Outlook, Gmail and Google Apps accounts. The nice thing about this service is that it gives you the option of viewing the contacts to be merged in advance and picking and choosing the info you want to merge so you have complete control over the merged data. It also keeps a backup of your contacts. Hope this helps

ActiveSync and Google messed up my contacts

I have set ActiveSync (Exchange) to sync with my GMail account, and I'm positive I've ticked only the mail checkbox. Today, all out of sudden, it synced contacts too, so now I have a bunch of unwanted contacts, both on my GMail account, and on my phone, not to mention that contact pictures are messed too.
On Manila ActiveSync settings page, contacts checkbox is off but disabled (greyed out). On WM ActiveSync settings, contacts under Exchange are turned on.
This is not the first time it has happened to me. First time I thought it was my fault, but now I'm sure it's not. Has anyone had a similar problem, and knows the solution? The bug is really annoying.
Well, I didn' have the exact situtaion but something similar.... I use MS Myphone and ActiveSync to synch my Google contacts. Somehow, i ended up with duplicate contacts and some cases 3-4 copies. Here's what I did to resolve it:
*On the HD2, Delete the Activesync(exchange) account.
*On the HD2, Delete Myphone acct
*On the HD2, Delete the pim.vol file (located in root of the device). You can back this file up just incase.
*On my desktop, Go to my Google contacts online and hit the 'Find duplicate' button, deleted the duplicates
*On my desktop, sign into Myphone online account. Under contacts, hit 'Find Duplicates'. delete the duplicates thereafter.
*On HD2, create and configure Myphone and let it sync the contacts
*On HD2, create and configure ActiveSync exchange server to syn the contacts.
Hope this helps somehow...Good luck!
Thanks for your reply, but it doesn't quite solve the bug, just cleans the mess up. I want to avoid it happening in the first place.
Noone with similar problems?
Just a word of warning - don't sync your calendar with GMail if you've already got a bunch of accepted appointments in your phone.
GMail will send a brand new meeting request to everyone on the original recipients list, even for old appointments!
Happened to me when I backed up my phone, flashed new ROM, restored contacts, appointments, etc and then synced to GMail.
My entire office got spammed with meeting requests for old things like the 2009 company Christmas party!
Oh, and I also had the issue where all my contact pictures were very low quality.
See my post here:
http://forum.xda-developers.com/showthread.php?p=5901133#post5901133
I'm not sure if your problem is same as mine. Did you personally checked to sync calendar items and contacts? I select mail only, but calendar and contacts get auto-check without my permission...

[Q] exchange sync outlook contacts folders?

Hi,
I wan't to sync more than just one contact folder with my outlook through activesync.
In my outlook I have contacts and 2 more contact folders.
one Is the same level as contacts and the other is it's subfolder.
neither one seems to sync with android excepts original contacts.
when I go to contacts -> menu -> display options -> my outlook account I can only check all contacts to sync.
and under my google account I can check any contacts folder I have on gmail.
I use Froyobread v017 and build-in mail application.
Mail and original contacts folder sync ok.
I couldn't find any settings to enable syncing of other folders in my phone, neither any solution on xda or google.
So any help would be appreciated.
Thank you
Try "My Phone Explorer". I use this for syncing my Outlook-Contacts, but I don't know if it supports multiple folders, cause i only have one. But you could give it a shot.
Just google for it. You can find a client in the market.
Thank you, but I'm not trying to sync with my comp but directly with my company's exchange server.

Outlook for Android not Syncing Contacts to Phone

Hi All,
Both my Nokia 6s' have stopped copying / syncing Contacts from Outlook for Android into the phones Android Contacts App.
Up until a week ago all my Contacts in Outlook were also found / sync'd in Android Contacts but some reason this abruptly stopped. I can see all my Contacts in the Outlook App, but I also see that the Outlook account is not found in Android Contacts and it does not let me add a new (Outlook) account. Also, the "Sync Contacts" slider in Outlook for Android is missing.
I have tried Reset Account, Delete Account, uninstall / re-install App etc. in Outlook (on both devices) but without any luck.
It is strange that this is happening on both devices. Is anyone else having the same issue?
I've never been able to get the Outlook App contacts to sync with Android contacts. However, the way I got around to do fixing this was to add another account to the stock GMAIL app on the phone with the Exchange credentials. For whatever reason, then I can get two-way syncing of contacts between my phone and Outlook. If there is a better way to do this, please post here!
Thanks
I also sync Outlook contacts by addimg my adding an Exchange Account via Settings-Accounts options, then manually configuring it.

Categories

Resources