After upgrading to 1.66 and using myphone to back up, i now have duplicate contacts in outlook and my device and also i hard reset today and synced again, it seems i have up to 4 duplicates of each entry!!
WTF have i done wrong here and how do i stop this happening again?
Sync with Outlook OR myphone, not both!
If outlook is the master, after a hard reset, unregister the phone from myphone, delete all contacts in myphone, sync with outlook, which will restore the contacts on the phone, then register and sync with myphone, which will transfer them to myphone again.
As there's no direct link between outlook and myphone, if you hard reset and sync both, myphone will restore your contacts onto the phone, then outlook will do the same as it can't know the contacts that are now on the phone are the same ones it's gonna transfer. Then myphone sees you have more contacts, so syncs them, and you get a double, etc.
Remove duplicates on PC and phone
To remove duplicates you can use:
1) For your PC: http://www.vaita.com/ODIR.asp
2) For your phone: http://gydarindustries.com/?page_id=4
aha!i get it now, thanks both
Man, i am in a pickle tonight LOL please, read this, laugh and call me a numpty....
I deleted all my duplicates using that app mentioned above on my device. I then deleted all my contacts in outlook thinking it would update to what's on my phone but outlook just deleted all my contacts on my phone!!! How does this work? does it go by what the latest action was or will outlook always update my phone to what's in outlook? If that is the case then everytime i add or alter a contact on my device outlook will delete it. Surely i've got that wrong
I then **** myself having no contacts what so ever, so i thought i'd sync with myphone and get them all back on to my phone, but then i thought, no, wait what if my device updates myphone with zero contacts, i am not sure what way round this all works.
So then i panic but realise that all my contacts i deleted in outlook are still in the deleted items folder so i restored them all and synced it back to my device.
I am now back at square one and am highly confused over what takes presidence when syncing my device with outlook and with myphone, i do however understand that outlook and myphone don't have a connection.
Would i be right in saying that the latest 'action' on outlook, myphone or my device will then be updated to the other?
What i really want to do is, edit all my contacts in myphone, sync to device, sync to outlook, is that possible
i've seen this said on here before, don't mess with things when tired!
apologies for being thick, i'm still getting used to using outlook (from outlook express) and using wm from symbian.
jonbaker76 said:
I then deleted all my contacts in outlook thinking it would update to what's on my phone but outlook just deleted all my contacts on my phone!!! How does this work? does it go by what the latest action was or will outlook always update my phone to what's in outlook?
Click to expand...
Click to collapse
This can be set in WMDC/Activesync. By default, when creating a new partnership/the sync history is lost it's set as "outlook overwrites device". It can be set to "device overwrites outlook" though.
With myphone it's less clear... apparently, the phone overwrites myphone. But, as myphone will restore the phone after a hard reset, i presume it works that way:
If you connect to myphone and the contact DB on the phone is empty, myphone loads phone with what it has. If the phone already has contacts, they overwrite the ones on myphone.
In any case Outlook is the "master" in the default configuration. After a hard reset, delete old partnership on the PC, connect the phone, create partnership, outlook will restore contacts and stuff onto the phone. Then link to myphone, phone should overwrite myphone.
Now that the sync relationships are established, you can edit a contact on myphone, sync myphone -> modifications will be carried onto phone, then sync phone with outlook and modifications will be carried from phone to outlook. But isn't it easier to just edit in outlook directly?
kilrah said:
This can be set in WMDC/Activesync. By default, when creating a new partnership/the sync history is lost it's set as "outlook overwrites device". It can be set to "device overwrites outlook" though.
With myphone it's less clear... apparently, the phone overwrites myphone. But, as myphone will restore the phone after a hard reset, i presume it works that way:
If you connect to myphone and the contact DB on the phone is empty, myphone loads phone with what it has. If the phone already has contacts, they overwrite the ones on myphone.
In any case Outlook is the "master" in the default configuration. After a hard reset, delete old partnership on the PC, connect the phone, create partnership, outlook will restore contacts and stuff onto the phone. Then link to myphone, phone should overwrite myphone.
Now that the sync relationships are established, you can edit a contact on myphone, sync myphone -> modifications will be carried onto phone, then sync phone with outlook and modifications will be carried from phone to outlook. But isn't it easier to just edit in outlook directly?
Click to expand...
Click to collapse
Thanks i think i have it worked out now, jesus! i think what you say about myphone must be correct.
Balls to this, i'm hitting the sack
hi
Hi,
Another alternative is a new service from Scrubly Duplicate Contacts Remover. The service scans and removes duplicate contacts from your Outlook, Gmail and Google Apps accounts. The nice thing about this service is that it gives you the option of viewing the contacts to be merged in advance and picking and choosing the info you want to merge so you have complete control over the merged data. It also keeps a backup of your contacts. Hope this helps
Related
Hi,
Today my phone locked up completely and wouldnt respond so i soft reseted it. Still it wouldn't respond, so i had to hard reset. Seeing as that i have synced it with active sync numerous times, will activesync have my contacts stored?
If you copied your contact details from your sim into your contacts in pocket outlook on the universal AND set up the sync to do contacts, then the answer is yes.
if you have synced in the past, and you have choose to sync contacts, then yes, outlook will have an updated copy which can be synced back again.
open outlook and have a look to see if they are listed.
suggest you consider using a backup software for just such an event eg SPB backup.
OK well I am using PocketCM as my contact manager. I have to entries for EACH one of my contacts, and NO one of them is not the SIM card contac, i have sim card contacts disabled. In MS Outlook i HAD to of each contact, so i deleted all of the duplicates and synced. I still have duplicate contacts. So i deleted pim.vol and resynced and it gave me 4 of each contact!!! I didnt understand. SO i put back the original pim.vol and I am stumped because I still have duplicate contacts. Is there any way to fix this?
the contacts on your phone and outlook were probably not exactly identical
this is quite long-winded but is simple and should work:
-Used NS contacts to backup all your contacts on your pocket pc
-Backup your outlook user folder/s
-delete all your contacts, on outlook and pocket pc
-check the ns contacts backup file on pc (you'll have to install the NS Contacts (different to NS contacts Backup-the pocket PC program) program on PC)
-After checking for and deleting duplicates, save the backup file
-Use this file to restore your contacts on pocket pc, once your satisfied, sync with oulook and you'll have the contacts on outlook also
remember to check which of the duplicate contacts you delete, some may have missing details etc.
NS Contacts Backup (Pocket PC) and NS Contacts voth available from:
http://www.nyxbull.net/
Oouch
Bugger that for a lark !
Guess this is a strong reason for not using it. Anything that messes with synchronisation is to be well avoided.
I actually synced a clean phone (ie just burned new rom) with my Outlook contacts and hit this problem.
Humble pie
After a stopping and starting the prog my double contacts disapeared, and I have since had a look at it and I must say I quite like it !
aameerp said:
-delete all your contacts, on outlook and pocket pc
Click to expand...
Click to collapse
Just wondering how you do this on your pocket pc, without having to delete each one by hand.
I've just sorted my contacts list on the pc and don't want to have to do it again so don't want to sync the phone with the pc till after I've deleted the triplicate entries... deleting each one by hand is kinda tedious seeing as my 100+ phone numbers have been duplicated twice.
there's a way to sync the phone contacts with outlook, if you have doubles most likely you can simply highlight all the duplicates at once and hit delete. this method you'll have to sort by modify date on outlook, cause your old contacts will be dated before the duplicates (which is probably all added later) so just look for later added contacts and be gone! =)
right I did the deleting the contacts the long way on the pocket pc. They've all now gone and I deleted all the contacts in the sim manager.
sorted all the ones I want in my outlook.
Synched the phone.
.... and now I've only got 2 contacts in my phone...
anyone any ideas what i'm doing wrong. Think it might be to do with my set up with my synching, but i'm having trouble finding how to solve that.
I've lost all the contacts on my wm6 address book... Is there any way i could get them back?
Here's what i did.. basically i connected my mobile trough activesync (using windows xp) and i though it would be neat to backup my contacts also (i didn't have the contacts checked in the sync options of activesync). After i checked the contacts and clicked the sync button all the contacts from my mobile were gone.
I don't use outlook even though i have outlook 2007 installed.
Also everything that was checked to sync has gone (notes, tasks etc)
first you may check if _pim.vol_ file in the root directory exist. you may open it with excel on the computer and try to read your contacts. if no, say good bye to your contacts
second: it was said to WM users many times !!always backup your data!!
use _contacts backup_ utility on your pda, or save it in outlook, and you'll never have problems.
Check the deleted folder in outlook. Assuming u sync with outlook. They may all be there - worked for me before, just copy them back into contact and let it sync back...
I would like to synchronize custom folder with photos, because I use microsd for that.
So..my question is...where in the registry keys I need to change what to set new directory for photos?
Thanks
Do not trust myphone
Do not trust Microsoft Myphone.
I did.
My old HD was stolen.
I had all contacts in a backup at myphone.
So when the choice of which new phone I should buy, a new windows mobile became the choice. At least I would get all my contacts back on the phone easy.
Well. Logging in myphone with the new HD2, all contacts are gone.
The SMSs are still there, but not the contacts.
Do not trust this as your backup. Use PIM or something similar, and keep the backupfile om your own computer.
I am using active sync and outlook contacts every few weeks or when I add few people...
I would like to use myphone just for sync photos and messages...but I would like to sync photos from microsd folder...
I've had my hd2 for a few months now and I've updated the rom on it a few times, experimenting with both stock and cooked versions. Each time I've used Microsoft Myphone to backup my contacts, caledar, etc. However when I use it to download my contacts, I get duplicates, between 2-5 duplicates.
I've logged into myphone on the web and there is only 1 copy of each contact, any idea what causes this or how to fix it?
Thanks
woah i never had that problem with Myphone, erm, double check myphone page for your account, task 29 your phone and format mem card just couple of things might make a difference,
or long way round delete your duplicates create a new myphone account and then save them to the new account and see if the problems still persist
I also had this problem. Not all contacts are duplicated only some. I think this happens when you close myphone before it has finished doing it's job.
I too had thhis problem. If you log into MyPhone via a pc and look around you will see 'archives'. I deleted these (making sure that the correct contacts were as they should be in the main list).
No more duplicates
nobnut said:
I too had thhis problem. If you log into MyPhone via a pc and look around you will see 'archives'. I deleted these (making sure that the correct contacts were as they should be in the main list).
No more duplicates
Click to expand...
Click to collapse
Did you delete all the archive contacts? When I looked, there were only 2 duplicates whereas almost all of my contacts on my phone are duplicated.
Thanks
yeoldgreat1 said:
Did you delete all the archive contacts? When I looked, there were only 2 duplicates whereas almost all of my contacts on my phone are duplicated.
Thanks
Click to expand...
Click to collapse
Not sure why it happens, but they seem to know it does, there is a duplicate finder on the my phone page, you can then delete the dupes and sync ...
I deleted all the items in my archive and searched for all duplicates, so I only have 1 on each contact on myphone. I updated my rom and downloaded my contacts again with myphone and still ahd duplicates. I'm starting to think that it's not worth the effort :s I suppose there are other backup apps that will save the same info. The only difference between them and myphone is finding a lost phone, is this feature any good?
..
The problem is when you sync with myPhone and also have synced with outlook contacts..
You can also buy an application on marketplace. Dont remember what its called: something with duplicate.. but it works..
Not really a solution but this software will help you fix duplicate entries:
http://www.freewarepocketpc.net/ppc-download-trinefix.html
works great i've used it on my HD2 and it's free!
are you restoring a pim backup when you flash?
That would create duplicates once you sync'd with MyPhone ..
watcher64 said:
are you restoring a pim backup when you flash?
That would create duplicates once you sync'd with MyPhone ..
Click to expand...
Click to collapse
No I'm not. On the last flash of the rom, I didn't use any backups and didn't download contacts using windows live as I've done before. I just used myphone service after deleting all the archive items and still got duplicates :s
It's a huge pain because im sure the number of duplicates is growing each time I restore.
That's actually quite weird.
1) Are you backing up any of the folders / files from \Application Data? - I tried that once hoping that it would speed up the configuration process of MyPhone everytime I flashed (which is a LOT!) and it completely screwed everything up.
2) Are you absolutely sure that you haven't set up any Sync options with Windows Mobile Device Center / ActiveSync / Outlook on your desktop?
3) Are you absolutely sure that you don't use Exchange over ActiveSync for emails? (You could have accidentally enabled the Contacts Sync feature) (If you use UC, then you might have provisioned an Exchange Email account and might not realise it)
I have a suggestion.
1) Disable MyPhone
2) Delete all the redundant contacts. (It's painful I know)
3) Use PIM Backup and save all your contacts (as a backup just in case something goes wrong)
4) Hard Reset (Make sure you don't use XDA_UC / SDConfig Customization)
5) Clear out your MyPhone account. Delete EVERYTHING. ALL CONTACTS + ARCHIVES.
6) Restore your PIM Backup contacts.
7) Re-run MyPhone and see how it goes.
Sometimes the best thing with Sync Mechanisms is always to start fresh.
leepriestenator said:
That's actually quite weird.
1) Are you backing up any of the folders / files from \Application Data? - I tried that once hoping that it would speed up the configuration process of MyPhone everytime I flashed (which is a LOT!) and it completely screwed everything up.
2) Are you absolutely sure that you haven't set up any Sync options with Windows Mobile Device Center / ActiveSync / Outlook on your desktop?
3) Are you absolutely sure that you don't use Exchange over ActiveSync for emails? (You could have accidentally enabled the Contacts Sync feature) (If you use UC, then you might have provisioned an Exchange Email account and might not realise it)
I have a suggestion.
1) Disable MyPhone
2) Delete all the redundant contacts. (It's painful I know)
3) Use PIM Backup and save all your contacts (as a backup just in case something goes wrong)
4) Hard Reset (Make sure you don't use XDA_UC / SDConfig Customization)
5) Clear out your MyPhone account. Delete EVERYTHING. ALL CONTACTS + ARCHIVES.
6) Restore your PIM Backup contacts.
7) Re-run MyPhone and see how it goes.
Sometimes the best thing with Sync Mechanisms is always to start fresh.
Click to expand...
Click to collapse
I did another hard reset. Deleted all my tasks and contacts from the web Myphone login.
I'm backing up a few folders, only things like pictures, music and my documents.
I'm using WM Device Center on my desktop and syncing everything except emails, where would those files be kept? I'll see if there are duplicates there.
It happened again, so I'm going to check over my WM Device Centre settings like you suggested. I wonder why that keeps duplicating them though!
Thanks for all the help guys
Found a solution - Duplicates - Microsoft My Phone
Hi All,
I had the same problem on my HTC HD2, and was able to solve it.
Log on to your account at .... microsoft
First remove dublicates on this account by tools available on-screen (Contacts>find dublicates>toggle all>remove dublicates)
Tab on "Connected Phones" on the left.
You should find only one phone connected to your account.
I found two phones, each with a "date added" field corresponding to the date when I installed the "Microsoft Myphone" app on my device.
I installed this application twice, first was when I first bought my phone with stock rom and the second when I installed it after a rom upgrade.
Two phones on your account (Same HTC HD2)will synchronize same contact from each one to your phone!! Does make sense though weired.
Remove all un-needed phones.
Do synchronization again from your phone and all duplicates will vanish.
Ahmed
Cairo, Egypt
Thanks, worked for me removing the archive from myphone (it was somehow accumulating contacts and calendar events)