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Hi,
Using ActiveSyng 4.1 (Build 4841), XP SP2.
XP Firewall settings look fine.
All contacts and appointments synchronized, no problem, but those with notes are not synchronized.
I can create a contact on my wizard, with notes, which is sync'ed with the laptop, but this sync stops whenever I change the notes on my PC...
I had a similar problem today.
I have my mda vario for a day now. last night I first played with it and synchronized it with my outlook (which is stand alone when I am not at work)
Today at work I started up my outlook and it synced with my server at work.
Then I synced my vario and suddenly all my agenda appointments disapeared on my vario.
Only solution was to sync with my laptop again without it being connected to the server at work
Hi,
I have the same problem, i erased qtek's memory, uninstalled office and activesync, delete all repertory and keys in regedit, but it changes nothing : it won't synchronize but with my work computer it is ok. I have put my pst files from house (data file from outlook) at work and it synchonizes too.
I don't understand :
it is not my QTEK 9100 because it synchronize fine at work
it is not outlook, pst file or activesync (4.0 and 4.1, both are tried)
so what is it ???
I am thinking that there is only one solution : format c: :-(
Please if you have an idea, help us !!!
Michaël
PS : it was ok before, but i don't know what i have done that made that it doesn't work, i have only Kapersky antivirus, no firewall and vnc (to control computer through internet)
Same problem here. Only i was using a Palm E2 and converted everthing to outlook. After synching, everthing but my appointments synched to my wizard. A bit of a catastrophy saving and reimporting the pst file.
Finally someone suggested deleting the profile, then resynching to outlook, providing all data is either on outlook or the wizard, as you have to option to copy everything from either source to the other, and presto seemed to work.
Still having problems with outlook though, after importing either archive or loading a different pst file, i dont seem to have all my info and it seems my calendar is always opening from an archive instead of outlook today.
Will reinstall outlook completely. In any case try recreating the profile.
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
I have destroyed andrecreate my profile too.
But i changes nothing.
I think that if you have take all data from your wizard, you have certainly lose your note, is it the case ?
I have forgotten to say that only data with note or contact with photo don't synchronize but if you delete all information from outlook and you synchronize your pocket that contains these data, outlook save the contacts, but after, if you add a new contact with note, photo or an appointement with note, activesync doesn't see them. If you change a contact with note/photo that come from the wizard (ie name...) wizard doesn't synchronize it.
The problem is that i don't understand what is the problem source....
Michael
What version outlook are you using? did you make sure that notes was checked in the list of programs to synchronise? Also be sure that wizard overwrites the pc data.
Other than that, if you want to try reinstalling outlook. Be sure to save an archive or backup first (I didnt really know how to reload the pst, ie from archive or backup because it shows on outlook as archived folder instead of outlook today! ?????) Thats my next step as well. I'm also going to try to install outlook 2003.
When I speak about notes it is notes contains in other data like note in contact or note in calendar.
The Note section synchrinize... but contact that have a photo or a note, note !
I have destroy all sort of data and it doesn't work, i am sure that it is not link with oulook.
Fixed for me, since I got a new computer. Problems seems to come from the version of ActiveSync. Funny enough, if I first get an error message when syncing, reinstall ActiveSync, then it works, if I do not get this message on first sync, then it does not work...
I think that it could be a good idea that everybody who had the same problem says what running programm is installed on his computer.
For me it is Kaspersky antivirus personna, vnc, nokia toolkit, nero 7, bluetooth driver, vnc.
I have others but i don't think that they could be linked with this problem
Nobody wants to reply ????
Hi Shoopy33,
I took me days to install my desktop properly. Microsoft is cleaning things now with the newest version. What you might want to make sure is that you have Genuine versions of both Windows XP, and Microsoft Outlook. That means that both Windows XP and Outlook need to have SP.
Many things could go wrong if you have a non Genuine version installed in Windows XP. For instance, if you have a Genuine Windows XP but with a non-Genuine Office XP with Outlook, you cannot just desinstall the non-Genuine Office XP, delete all registry files, and install a Genuine Microsoft Outlook version. You'll be stuck!!! It's a nice way from Microsoft to say FU.
Simply put, you'll need to reformat your hard-drive, reinstall everything fresh with Genuine Microsoft softwares that Microsoft will check online, and clone your HD for backup when you have a chance so that you don't have to reinstall everything again from A to Z. That'll take you time, of course.
Microsoft will not check which version of Microsft Outlook you have online, but the ActiveSync from Microsoft will check which version you have offline.
I had the same problems with my MDA Vario.
My solution:
1. export all contacts to separate vcard files.
2. in outlook click Help -> detect and repair
3. scanned my outlook pst file with c:\Program Files\Common Files\System\Mapi\1033\scanpst.exe
4. deleted all notes from my vcards
5. reinserted my vcards in my contacts in Outlook.
(6. i added my contacts notes as Notes in outlook)
now all synchronisation goes well: appointments, notes and contacts
Happens after new firmware
I have some contacts and appointments on my MDA Pro. They also synched well (MDA Pro ->PC). However, after I put the new T-Mobile firmware on my MDA Pro, "normal" contacts synchronize just fine, but those with photos or contacts do not. I suspect a bug in ActiveSync, but there is also nothing in the MS Knowledgebase about that :-/
I had this problem, and my solution was to erase pocket and format computer, but now, there is no problem.
I know that there is certainly a better solution, but I have not !
I can only say that it is a problem from the computer, because at work, it had ever well synchronised...
M.B.
I dropped my HTC wizard and it broke. How can I access the calendar that I have activesynced on my PC? It powers on so I could probably connect it to my PC via activesync but I have no idea how I could get the calendar app running on my PC.
I used to own a Sonyericsson p800 once and it had a great utility which let you manage calendar and phonebook items via pc, is there one for windows mobile?
So basically all I want is to view the calendar items via my pc because I have every appointment and important reminder in my phone's calendar
-John
ActiveSync to Outlook
ActiveSync will sync calendar entries, notes and tasks to Outlook.
I had a similar problem with my JAMin. I bricked it while trying to flash with a customized ROM. I installed the WM5 emulator from Microsoft and managed to restore my last backup (SPB Backup) on the emulator and then sync this to Outlook.
(The local phone dealer is unbricking the phone under warranty!)
Where can I find the backups on my PC? I looked in Program Files/Activesync/ but couldn't see anything resembling a database file... Note that I'm not very technical with these things...
EDIT: I have the WM5 emulator and Outlook installed so I just need to find where the activesync backups are located.
UPDATE: Just got activesync working, so although the phone screen is busted, I can activesync it.
So please, anyone, let me know how I can get the phonebook and calendar info into my pc. I can view all the files on the phone via activesync -> Explore.
have you made any prior backups in your pocketpc?
whether you did or did not, here's an alternative method...
with activesync open, choose tools>options, then place a tick mark on contacts and calendars. press ok.
when you click on "sync", the contacts and calendar items will be placed in microsoft outlook. when you open outlook, you can view them, along with inbox, etc.
Ok, tried that and it synced them all... so they should be in my pc now, but where? Which directory??
start > programs > microsoft outlook
Can't see anything, I have Outlook 2002, maybe it does not support WM5? I did get an error when syncing:
"Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected. Please open Outlook using the appropriate profile.
Support code:8503001f"
I have never used Outlook on my PC before...
EDIT: Just to clarify: Outlook opens fine, but all the calendar entries and notes etc. are blank.
-John
i also have outlook 2002... i'm sorry, i cannot help you past this point (i understand zilch about "profiles"). i'm sure there are others who know what to do next.
There has to be a simple way to just yank out the calendar data from my phone just by using Explorer on my desktop pc, right? Please say it's so because now I uninstalled Outlook and I'm getting more errors than before, now I really don't even know where to start.
This is really driving me nuts... I know I have at least four job appointments for tomorrow, and it's now 11pm and I can't get them out of my phone, and I can't sleep because I know that I'm going to be really royally screwed tomorrow if I have to go to work and don't know where I'm supposed to go during the day.
I think I'll revert back to using a pen and paper calendar in the future...
I have to bump this up... I really need help in getting the calendar entries out of my phone.
If this was the first time you synchronised calendar data then ActiveSync should've taken you through the configuration of a new Outlook profile. If not, then you may already have a profile configured. Outlook's mail profiles can be managed from the Mail icon in the Control Panel on your PC.
I can't give you the details, but this is what I can vaguely recall.
There are a few files in the root directory of your phone that can be copied via activesynced-explorer (e.g. the mobile device on your My Computer). The file is something like PIM.xxx. If you have a spare phone to use, you may want to try copying these files into the other phone and see if the calendar stuff is in there or not.
Else, try to do activesync on another computer and transfer all calendar stuff into Outlook. when you have your new phone, just plug the phone in and have everything synced into the new phone.
using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro. some files sync, some do not; email YES; contacts, favorites NO.
what's my next move?
could i have problem with the computer, a tablet pc running outlook 2003?
very frustrated
thanks
using activesyn 4.2 i still cannot get my outlook contacts to sync with my 838pro.
CONTACTS NAMES HAVE TO BE COMPLETED CORRECTLY. COPY ALL OF YOUR CONTACTS, TO A SUB FOLDER OR ALTERNATIVE FOLDER. DELETE FROM YOUR OUTLOOK ENTIRELY ALLOW THE SYNC TO DELETE FROM YOUR PPC.
THEN COPY, ONE BY ONE BACK, ALLOW EACH TO SYNC, AND CHECK. THEN YOU WILL FIND THOSE THAT SYNC, THOSE THAT DONT, AND START TO IDENTIFY THE ERRORS.
ONCE CONTACTS HAVE SYNC'D, YOU CAN THEN CHOOSE WHICH YOU DONT WANT SYNC'D BY CATEGORIES, PERHAPS YOU HAVE INADVERTANTELY DESELECTED SOME CATEGORIES.
some files sync, some do not;
FILES, IE USING YOUR DESKTOP SHORT CUT, OR DO YOU MEAN DATABASE ENTRIES?
email YES; contacts, favorites NO.
SOME FAVOURITES ARE JUST A PAIN. RELOCATE ALL THE ITEMS ON YOUR DEVICE TO AN ALTERNATIVE LOCATION \WINDOWS\FAVORITES.
DE SELECT THE SYNC FAVORITES. ONCE YOUR PPC FOLDER IS EMPTY, ALSO WIND BACK, OR REDUCE THE AMOUNT YOUR SYNCING FROM YOUR PC.
THEN SELECTIVELY, WHILST CONNECTED COPY 1 BY 1 ACROSS. I FOUND THAT SOME LINKS, OR SOME SYNC'S JUST DIDNT WORK. WHICH STOPPED ALL FROM SYNC'ING.
IT IS GENERALLY RECOMMENDED THAT FAVORITES ARE CONTROLLED BY ONE DEVICE OR THE OTHER, NOT USING COMBINATIONS.... THIS WAS AN OLD 2003 ISSUE, NO SURE IF RESOLVED.
what's my next move?
SYSTEMATIC AND METHODICAL TESTING... IF ALL ELSE FAILS,
1. REMOVE THE PARTNERSHIP, AND RE-PAIR
2. HARD RESET THE DEVICE....
could i have problem with the computer, a tablet pc running outlook 2003?
HIGHLY UNLIKELY TO RELATE TO THE TABLET PC STYLE.
Sorry for the shouting... I was just trying to delineate my comments from yours.
Thanks - I am going to start my trial and error now; will report back after 875 contacts are organized properly! Cheers...
i cant check the checkbox for contacts in syncing using activesync 4.2
what are the possible reasons?
Contacts do not sync - with activsync
Hi
I also have the same problem. I have a t-mobile MDA vario II and normal windows xp computer. I had no problems synching contacts with my orange spv c500 - easy as pie. Now with my vario ii it just refuses I have tried:
1. deleting the partnership a few times
2. hard resetting the device
Neither work.
In fact after the first time the partnership is set up, I found that the tick box to select to synch the contacts was greyed out. This is really frustrating. I take the point above that some contacts work and others might not, but why should this work perfectly well with the SPV and not the MDA?
Many thanks for any suggestions
Having just got an O2 XDA Orbit I had exactly the same problem with my Outlook Contacts not being synched.
I discovered that if I edited the contacts in Outlook in anyway (eg. adding and deleting a space) then the contact was then synched to my phone.
I have never had any problems on my XDAII, Jasjar, nor Jasjam... So not sure where your problems are coming from.
I have multiple sync systems working left right and centre and all appear to be working as I would expect. All I can think of is that you are using incorrect activesync, or incorrect outlook versions, or as above, just edit a couple. Alternatively, follow my previous post, ie create a sub folder, move all of your contacts to the subfolder. Delete all the ones on your device that didnt sync inthe move, copy one across, did it sync, yes ok, move on, if not, investigate, and so on and so forth.
Figured it out
For some reason it was not clear at the and now I don't know what changed, but it works so who cares.
All I did was go into activesync,
Tools > Options and check the contacts box.
For some reason before this was greyed out. At least I can now use this expensive device. Yay!!
On Windows Vista i used to sync my phone through the Windows Mobile Device Center, and Microsoft Outlook, and get all my contacts from phone to the pc, and if my phone was hooked up also, if i add a new contact or change a detail of an older one in MS Outlook, it would immediately take change in my phone also..
Now a couple of weeks ago i put up Windows 7, and install the Outlook Connector, and now when i connect my phone, it wants to send all the hotmail contacts that i have right into my phone, which i dont want ofcourse, and if i try to delete them, they would delete from my address book and from MSN Messenger also! so im stuck here, im not even hooking up my phone to the computer cause otherwise i'll have my whole phone's contact list messed up with a bunch of email addresses of a bunch of people that i dont need on my phone, and that i cant delete cause i dont want to lose them from my computer or my MSN list either.. this is stressing!! hahaha, so if anyone had this, or knows how to set the Outlook/Connector/WMDC to keep outlook(hotmail) contacts on my computer and sync my phone contacts in a diferent folder without mixing them together, please, it would help me a lot!
EDIT: when i installed windows live on the phone, i unchecked the option of syncing my hotmail contacts, so thats not whats causing it, its purely because of Outlook..
Running Outlook 2007 - Connector - on XP sp3
When I set-up the Hotmail contacts installed to a separate address book. So my Outlook contacts are in "Contacts" whilst the Hotmail are in "Contacts in n****@hotmail.co.uk"
I know that you don't have Activesync which only sycns the main contacts folder. Are there other options in W7 version of AS (sorry can't remember the name). Do your hotmail contacts show in a separate contact folder?
I've lost my outlook connector toolbar and can't remember if it had additional settings.
Nev
in windows 7 i have windows mobile device center, and now i only have 1 "contacts" folder. thats the main problem i think, thats why everything is in the same "contants" , i remember a while ago, when everything used to work good, i did have a "Contacts" and seperate i had "Contacts in [email protected]"
any idea how to add/seperate them?
Not sure... Have tried uninstalling - but didn't seem to dump all of the data and on re-install has done every thing automatically..
see here
I tried to re-install to see if there were any additional setting, but I didn't remove properly.
Have a look under the account settings. You should have two data files... Are the mails being delivered to a different mailbox?
i still cant figure this out!
now i know the problem is that i have the same "contacts" folder both for my outlook contacts and for my hotmail contacts,,, i need to seperate them.. if anyone knows how?
After upgrading to 1.66 and using myphone to back up, i now have duplicate contacts in outlook and my device and also i hard reset today and synced again, it seems i have up to 4 duplicates of each entry!!
WTF have i done wrong here and how do i stop this happening again?
Sync with Outlook OR myphone, not both!
If outlook is the master, after a hard reset, unregister the phone from myphone, delete all contacts in myphone, sync with outlook, which will restore the contacts on the phone, then register and sync with myphone, which will transfer them to myphone again.
As there's no direct link between outlook and myphone, if you hard reset and sync both, myphone will restore your contacts onto the phone, then outlook will do the same as it can't know the contacts that are now on the phone are the same ones it's gonna transfer. Then myphone sees you have more contacts, so syncs them, and you get a double, etc.
Remove duplicates on PC and phone
To remove duplicates you can use:
1) For your PC: http://www.vaita.com/ODIR.asp
2) For your phone: http://gydarindustries.com/?page_id=4
aha!i get it now, thanks both
Man, i am in a pickle tonight LOL please, read this, laugh and call me a numpty....
I deleted all my duplicates using that app mentioned above on my device. I then deleted all my contacts in outlook thinking it would update to what's on my phone but outlook just deleted all my contacts on my phone!!! How does this work? does it go by what the latest action was or will outlook always update my phone to what's in outlook? If that is the case then everytime i add or alter a contact on my device outlook will delete it. Surely i've got that wrong
I then **** myself having no contacts what so ever, so i thought i'd sync with myphone and get them all back on to my phone, but then i thought, no, wait what if my device updates myphone with zero contacts, i am not sure what way round this all works.
So then i panic but realise that all my contacts i deleted in outlook are still in the deleted items folder so i restored them all and synced it back to my device.
I am now back at square one and am highly confused over what takes presidence when syncing my device with outlook and with myphone, i do however understand that outlook and myphone don't have a connection.
Would i be right in saying that the latest 'action' on outlook, myphone or my device will then be updated to the other?
What i really want to do is, edit all my contacts in myphone, sync to device, sync to outlook, is that possible
i've seen this said on here before, don't mess with things when tired!
apologies for being thick, i'm still getting used to using outlook (from outlook express) and using wm from symbian.
jonbaker76 said:
I then deleted all my contacts in outlook thinking it would update to what's on my phone but outlook just deleted all my contacts on my phone!!! How does this work? does it go by what the latest action was or will outlook always update my phone to what's in outlook?
Click to expand...
Click to collapse
This can be set in WMDC/Activesync. By default, when creating a new partnership/the sync history is lost it's set as "outlook overwrites device". It can be set to "device overwrites outlook" though.
With myphone it's less clear... apparently, the phone overwrites myphone. But, as myphone will restore the phone after a hard reset, i presume it works that way:
If you connect to myphone and the contact DB on the phone is empty, myphone loads phone with what it has. If the phone already has contacts, they overwrite the ones on myphone.
In any case Outlook is the "master" in the default configuration. After a hard reset, delete old partnership on the PC, connect the phone, create partnership, outlook will restore contacts and stuff onto the phone. Then link to myphone, phone should overwrite myphone.
Now that the sync relationships are established, you can edit a contact on myphone, sync myphone -> modifications will be carried onto phone, then sync phone with outlook and modifications will be carried from phone to outlook. But isn't it easier to just edit in outlook directly?
kilrah said:
This can be set in WMDC/Activesync. By default, when creating a new partnership/the sync history is lost it's set as "outlook overwrites device". It can be set to "device overwrites outlook" though.
With myphone it's less clear... apparently, the phone overwrites myphone. But, as myphone will restore the phone after a hard reset, i presume it works that way:
If you connect to myphone and the contact DB on the phone is empty, myphone loads phone with what it has. If the phone already has contacts, they overwrite the ones on myphone.
In any case Outlook is the "master" in the default configuration. After a hard reset, delete old partnership on the PC, connect the phone, create partnership, outlook will restore contacts and stuff onto the phone. Then link to myphone, phone should overwrite myphone.
Now that the sync relationships are established, you can edit a contact on myphone, sync myphone -> modifications will be carried onto phone, then sync phone with outlook and modifications will be carried from phone to outlook. But isn't it easier to just edit in outlook directly?
Click to expand...
Click to collapse
Thanks i think i have it worked out now, jesus! i think what you say about myphone must be correct.
Balls to this, i'm hitting the sack
hi
Hi,
Another alternative is a new service from Scrubly Duplicate Contacts Remover. The service scans and removes duplicate contacts from your Outlook, Gmail and Google Apps accounts. The nice thing about this service is that it gives you the option of viewing the contacts to be merged in advance and picking and choosing the info you want to merge so you have complete control over the merged data. It also keeps a backup of your contacts. Hope this helps