I think sprint's unlimited is at 6.4gb, not 5gb. If you go to sprint 'plan optimizer' and look at the top the line for unlimited is at 6400000kb.
https://manage.sprintpcs.com/Manage/myportal/MyUSC/PhoneAndPlanDetails/PlanOptimizer (don't know if that will take you there or not, sorry if it doesn't work)
Why do they say unlimited when unlimited is a finite number which can EASILY be hit?
jigglywiggly said:
Why do they say unlimited when unlimited is a finite number which can EASILY be hit?
Click to expand...
Click to collapse
not wanting to start a "BUT I PAID FOR UNLIMITED" thread, just seeing if i'm getting confused or we really do have 1.4gb extra.
unlimited
when i called in and asked about my unlimited data i was told "there is no cap". i asked a supervisor even with the same reply. im on the family 1500 anything anytime plan
mrono said:
not wanting to start a "BUT I PAID FOR UNLIMITED" thread, just seeing if i'm getting confused or we really do have 1.4gb extra.
Click to expand...
Click to collapse
I've easily used 6.4 gbs already and haven't been capped yet
If you have the EVO and are paying the $10 data charge, you get unlimited 3g and 4g.
davidboyd said:
If you have the EVO and are paying the $10 data charge, you get unlimited 3g and 4g.
Click to expand...
Click to collapse
So, time to torrent the Internet?
jigglywiggly said:
So, time to torrent the Internet?
Click to expand...
Click to collapse
Doing it on 4G?
mrono said:
I think sprint's unlimited is at 6.4gb, not 5gb. If you go to sprint 'plan optimizer' and look at the top the line for unlimited is at 6400000kb.
https://manage.sprintpcs.com/Manage/myportal/MyUSC/PhoneAndPlanDetails/PlanOptimizer (don't know if that will take you there or not, sorry if it doesn't work)
Click to expand...
Click to collapse
I'm 99% sure that the number is just there to give a top limit to the graph, not an actual representation of your "cap". If the top of the graph *were* unlimited...you would never get a graph as the line would be infinitely small at the bottom no matter how much data you used. Mine shows much less because I'm using less and to show it, it picks a number not too far off.
I'll bet you could use more and the top of the graph would increase.
Basically, yes, you have unlimited transfers on the Sprint network. You've pretty much always had no cap on any Sprint phone.
But yes, Sprint has the power to cut you off and/or limit your connection speeds if you go absolutely nuts with your bandwith.
So go crazy with your music listening. Torrenting however while tethered to a PC? That'll get you in trouble.
BobFromAccounting said:
Basically, yes, you have unlimited transfers on the Sprint network. You've pretty much always had no cap on any Sprint phone.
But yes, Sprint has the power to cut you off and/or limit your connection speeds if you go absolutely nuts with your bandwith.
So go crazy with your music listening. Torrenting however while tethered to a PC? That'll get you in trouble.
Click to expand...
Click to collapse
This guy torrents regularly while technically (kinda) roaming.
http://forum.xda-developers.com/showthread.php?t=696073
I'll just chime in and say that I am 99.99999% sure that there is no cap. I've had the 1500 family everything plan for quite a while and I use data like a MOFO, including tethering for my netbook... never seen anything about it in my bill. If there's a cap, who cares, cause I can't reach it anyway! LOL
Yep... data to the phone itself is 100% unlimited - unless it becomes detrimental to the network. But actual usage totals don't matter. The 5GB cap only affects modem cards, WiFi connect devices and phone as modem users.
everyone seems to agree, it's truly unlimited if you're paying the $10/mo charge that you had to agree to to get the evo. you can fully saturate your 3g/4g connection 24/7 all month and not be charged.
remember, "unlimited" will always be a finite amount in that there is only so much data that can be transmitted over a given connection speed within a set timeframe.
Related
is it possible to use the Evo with 3g connection only. because i do not have 4g in my area
My understanding is that Sprint won't allow you to buy it without the $10 added.
But some people have called customer support and the reps were saying if they didn't have it in their area, then they wouldn't have to pay for it? But they could be wrong here since Sprint's announcement was fairly clear on that requirement. They are pushing hard for their 4G service and it makes sense since they invested in it.
bron019 said:
is it possible to use the Evo with 3g connection only. because i do not have 4g in my area
Click to expand...
Click to collapse
As stated numerous times in the past, the phone allows you to either chose to search 4G networks, and if no connectivity, connect to a 3G network.. OR... Select it to use only a 3G connection.
The Evo will work fine in a 3G network.
deekoi said:
My understanding is that Sprint won't allow you to buy it without the $10 added.
But some people have called customer support and the reps were saying if they didn't have it in their area, then they wouldn't have to pay for it? But they could be wrong here since Sprint's announcement was fairly clear on that requirement. They are pushing hard for their 4G service and it makes sense since they invested in it.
Click to expand...
Click to collapse
At this current time, you will pay +$10 a month for having an Evo activated on your account (4G or not). What they're saying is because this device will constantly be pulling data, you'll need to pay extra for that data... It's they're way of weaseling out of saying, "you'll be paying for WiMAX"..
However, with your $10, the 3G cap on data will be moved from 5Gb to unlimited.
I'm almost positive that the 5GB data cap on 3G access remains in place. So you get unlimited 4G but you're still stuck at 5GB access through 3G. The plan details I've seen show the 5GB limit for 3G AND show no cap on 4G.
AdamLeonard said:
I'm almost positive that the 5GB data cap on 3G access remains in place. So you get unlimited 4G but you're still stuck at 5GB access through 3G. The plan details I've seen show the 5GB limit for 3G AND show no cap on 4G.
Click to expand...
Click to collapse
The 5GB cap stays in place for some of Sprint's 3G services. With the +$10, you are allowed unlimited 4G/3G.
So basically, they allow you to go over 5GB, except for: X, Y, and Z (etc)
So, what are the excluded services from the 5G limit?
keatre said:
So basically, they allow you to go over 5GB, except for: X, Y, and Z (etc)
Click to expand...
Click to collapse
Asking the obvious question, or maybe not so obvious. What are those "except for X, Y, and Z (etc)" services?
Anyone have a breakdown or a link (straight from the horse's mouth as it were) to verify this?
Wait, so there's a 5GB/mo. cap on EVDO rev.A data (3G) on the EVO??
My Hero doesn't have that now.. why would they start a cap? I use ~20GB a month at least.
scirio said:
Wait, so there's a 5GB/mo. cap on EVDO rev.A data (3G) on the EVO??
My Hero doesn't have that now.. why would they start a cap? I use ~20GB a month at least.
Click to expand...
Click to collapse
You should be getting overage charges then or you are a liar.
you know, people keep saying there is a 5gb cap on 3g data right now on an everthing plan, but the only thing I've seen the 5gb cap referred to with is the overdrive and other data-only plans. I've never seen in writing any cap on 3g data with the everything data or everything plans. I think this is a misconception, but let's get a link to show it.
One thing to be aware of is this. One of the tech sites that tested the EVO said that if you're in an area without 4g coverage then you'll want to make sure you turn the service off on the phone or it will drain your battery fast.
-------------------------------------
Sent via the XDA Tapatalk App
engagedtosmile said:
You should be getting overage charges then or you are a liar.
Click to expand...
Click to collapse
All of my lines have unlimited 3g, including the 4 aircards that we have. We are on a business account, though. I think that is the difference.
If you go get a new regular account now, you are likely limited to 5GB/month on phones or aircards. If you are on an old plan or a business account, you might have unlimited.
Would you get charge per kb usage ? Or is the $29.99 for unlimited 4G tethering but we can tether on 3g with a cap of 5gb right ? For free.
-------------------------------------
Sent From My HTC EVO 4G
If you can get your phone to tether, either through root or 3rd party software like pdanet, it's free and it's unlimited. No caps to speak of and no way for Sprint to know your tethering.
If you choose to you can pay sprint the $30 and use their built in tethering program. But why pay when you can get it for free?
To answer your question in another way, there are no data caps of anykind on the Evo unless you pay for sprint's tether, then 3g is capped at 5gig, and 4g is unlimited for tethering. On your phone, everything is unlimited.
But I was using my phone today and had just try to see if it would work. And it did. Unless the rep at radio shack added it without telling me.
-------------------------------------
Sent From My HTC EVO 4G
I read somewhere that they either forgot to lock it up or overlooked something that will be fixed. Sprint says they will be fixing the issue in 30 days according to news stories I have read. I wish I could link the story but I honestly don't remember where I read it.
I wouldn't use more than 5gigs of 3g with that sprint program. You never know what will happen. Find a good 3rd party program and you will be fine.
Yeah you guys are right. But I need a program that tether WiFi. Not thru usb.
-------------------------------------
Sent From My HTC EVO 4G
intristin said:
If you choose to you can pay sprint the $30 and use their built in tethering program. But why pay when you can get it for free?
To answer your question in another way, there are no data caps of anykind on the Evo unless you pay for sprint's tether, then 3g is capped at 5gig, and 4g is unlimited for tethering. On your phone, everything is unlimited.
Click to expand...
Click to collapse
Could you please supply source quote to back up that claim?
My understanding is that all data on the EVO is unlimited.
hankyjackz said:
Could you please supply source quote to back up that claim?
My understanding is that all data on the EVO is unlimited.
Click to expand...
Click to collapse
Without $30 charge
3g = 5gb monthly cap
4g = unlimited
With $30 charge
3g & 4g = unlimited
mrono said:
Without $30 charge
3g = 5gb monthly cap
4g = unlimited
With $30 charge
3g & 4g = unlimited
Click to expand...
Click to collapse
Where did you get this info? Is this just your personal hunch? I asked the other poster for an official quote/link, do you have one to share with us?
mrono said:
Without $30 charge
3g = 5gb monthly cap
4g = unlimited
With $30 charge
3g & 4g = unlimited
Click to expand...
Click to collapse
From what I understand, the $10/month that we are already paying gives us unlimited data in 3G and 4G.
4g is the only truly unlimited data right now, the 3g is capped at 5gb per month. Some users were grandfathered into unlimited 3g with older plans, but I believe everyone had to switch to everything plans for the Evo (not sure).
That said, from my days on the Hero forums, some guys were tethering their Xbox 360s and went well over the 5gb cap.. they incurred no overage charges. This isn't a guarantee that the same will happen for you, but others have not been charged. If a larger number of users start breaking this 5gb cap, I imagine they may start imposing overage fees.
I wish people would stop spreading false information. There is official Sprint documentation that states the premium data fee provides unlimited 3g and 4g data. If I find the link I'll add that too. It's unlimited, plain and simple, but for the evo only at this time.
Sent from my PC36100 using Tapatalk
epphllps said:
I wish people would stop spreading false information. There is official Sprint documentation that states the premium data fee provides unlimited 3g and 4g data. If I find the link I'll add that too. It's unlimited, plain and simple, but for the evo only at this time.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
I also hate misinformation, so I'll back mine up:
http://shop.sprint.com/en/legal/legal_terms_privacy_popup.shtml
The only thing that makes it possibly unenforceable is that it indicates Phone as modem, but not phone data. Technically you are using the phone as modem, but Sprint may not know this when obtained through root. Specifically this clause:
Data Usage Limitation (Mobile Broadband Cards, USB Modems, Embedded Modems and Phone-As-Modem):The amount of data transmitted over our network is measured in kilobytes (KB), megabytes (MB) or gigabytes (GB). Sprint reserves the right to limit throughput speeds or amount of data transferred; and to deny, terminate, modify, disconnect or suspend service if usage either exceeds (a.) 5GB/month in total, unless specified otherwise or (b.) 300MB/month while off-network roaming. 1024KB equal 1MB. 1024MB equal 1GB.
Click to expand...
Click to collapse
I found the link, and that link is old news as we all already know about how cell providers secretly cap their unlimited data. This shows specifically that 4g capable devices (Evo 4g) are charged $10 extra for a feature of unlimited 3g &4g data, and that is not the only reason for the $10 fee based on Sprint.
http://www.goodandevo.net/2010/06/repeat-after-me-htc-evo-premium-data-addon-is-not-just-for-4g.html?cid=6a00d83451c9ec69e20133f0c93962970b
If we want to get into specifics of how can they prove I am using my phone in such and such a way...that's a whole different area. As far as the OP is concerned, we will have to see a few months of Evo usage from people who are tethering to see what comes of it. My money is on NOTHING happening. Free 3g data is free 3g data. I can use gigs and gigs of data without even tethering
Okay, another edit. Basically, no matter how much data we use it is unlimited as so many have posted before. We are paying for unlimited data and Dan Hesse has mentioned no caps are there and unlimited is unlimited. Makes sense on why we are going to be throttled starting this summer. I have even tethered 20GB a month with my 3GS on ATT and no charges. Technically, I see the $10 fee as bogus b/c we pay for unlimited data with the basic plan and Hesse has stated it's truly unlimited. The shady area is tethering our phones through 3rd party programs which I say is still unlimited phone data.
What I would NOT do is pay $29.99 for the hotspot (phone as modem) and rack up much over 5GB of data, haha. Until we have clear stated info that the hotspot would be free of the 5GB cap, which I'm sure we won't, I would not assume that involves the unlimited 3g data. Though 4g data should be unlimited with the hotspot.
So danknee, is that more suitable of a reply? My first could definitely be argumentative.
So danknee, is that more suitable of a reply? My first could definitely be argumentative.
Click to expand...
Click to collapse
Much better stated.
Where did you see that data would be throttled though? I thought that referred to businesses using mobile broadband cards and was completely opt-in. Maybe I misread.
Got the following text message this morning:
Free T-Mobile msg: Your usage has reached the data threshold for your rate plan this month. Your speed has been reduced for the rest of this billing cycle.
Click to expand...
Click to collapse
Sure enough, i'm now getting 96 kbs down / 105 kbs up.
I wasn't aware there was such a threshold on the Android unlimited data plan. I sure don't remember seeing that in the fine print.
Rather annoying that I didn't know this was coming.
I can't say anything about the fine print although I assume there would certainly be some information about the cap but I wish state or federal government would go after telco's who keep claiming unlimited while actually have a cap set.
It's not so bad in your case where I guess it is still unlimited, just throttled, but in Canada if we go over our "unlimited" amount we actually get charged per kb.
Now perhaps if Tmo said it is unlimited 3G data it could be even more frustrating.
Well how much data have you used?
That's a normal T-Mobile thing. Any of the other 3 carriers will shut you off and/or bill per KB.
Sent from my Nexus One using XDA App
RogerPodacter said:
Well how much data have you used?
Click to expand...
Click to collapse
This ^
+10 char
T-mobile has a fair usage clause. Basically unlimited means that you get to use what the "average" data usage is from all of tmo's data users. If you go over that, you still get data free but you get throttled. It is to help keep the network from being overloaded. Also Tmo doesn't charge you for tethering like every other carrier and I would assume that by getting that message you have been tethering all month.
I have used about 3gigs of data on Tmo and never had that issue come up. You must really be sucking down some data. Be thankful you are not on one of the other carriers. They would have hit you with a huge tethering bill and the associated data charges!
As far as I know the softcap is 5GB.
Sent from my Nexus One using XDA App
wow. I checked my account with t-mobile and I had used a whopping 10 gb this month! (I usually average about 4 gb but for the last week I let a coworker with an iPhone 4 tether off my line, and between us, we were sucking up over 1/2 a gig a day.)
No more data for you iPhone dude.
On the bright side, my billing cycle ends in a couple of days.
Wow, I'm really happy to see 5GB is the softcap! I just hit 1GB and started getting really worried. All this tethering to my PS3 for Call of Duty is adding up lol.
Sent from my Nexus One using XDA App
I use about 1GB a month...I'll never reach 5GB, but good to know I have some room to spare Definately, Tmob is the best for data compared to the other carriers.
tanman1975 said:
Got the following text message this morning:
Sure enough, i'm now getting 96 kbs down / 105 kbs up.
I wasn't aware there was such a threshold on the Android unlimited data plan. I sure don't remember seeing that in the fine print.
Rather annoying that I didn't know this was coming.
Click to expand...
Click to collapse
YESSSSSSSSSS!!!! I LOVE T-Mobile for doing this to the ones that abuse the fair usage of the network! T-mobile made me a happy man today
I thought the cap was 10gb. If the OP used 10gb like he said, then it seems 10gb is the cap.
Why did the OP have an iphone tethered to him? Makes no sense!
The Android "plan" for T-Mobile has a 10GB softcap. Not the 5GB softcap.
The throttling is to 50kbps for the rest of the billing-cycle but it looks like there's a bit of give on the throttling.
Cheers,
Kermee
worker1 said:
Why did the OP have an iphone tethered to him? Makes no sense!
Click to expand...
Click to collapse
Because the iphone has less bars in more places?
I don't get it. If there's a cap then it's not unlimited. If it's not unlimited why is T-Mobile allowed to advertise it as that?
Mokurex said:
I don't get it. If there's a cap then it's not unlimited. If it's not unlimited why is T-Mobile allowed to advertise it as that?
Click to expand...
Click to collapse
unlimited data, not unlimited 3g/H as it turns out
I gave iPhone guy access so he could setup his new iphone4, also demo facetime and hd youtube (which he can't do over 3g). I suspect he abused the connection since my data usage more than tripled those days...
Mokurex said:
I don't get it. If there's a cap then it's not unlimited. If it's not unlimited why is T-Mobile allowed to advertise it as that?
Click to expand...
Click to collapse
It is still unlimited. Just throttled. 10 gigs is more than generous.
yeah it is unlimited but to keep network congestion down after you use a certain amount of data they slow you down. They don't charge you more though. The other carriers do a real nice tethering charge if you go over a certain amount, saying that you didn't pay to tether and you would never use that much data if you weren't. T-mo is awesome, believe it!
It could be worse. Some broadband providers are throttling users on their home accounts due to excessive bandwidth usage.
Spoke to customer care and sprint's 450 minutes unlimited plan for data is only up to 5gig per month and 5cents (or some odd amount) per megabyte thereafter!!!
They stated the FCC is regulating data flow.
Can someone here tell me why this is not being published in the news, forums, etc..??
rundemrun said:
Spoke to customer care and sprint's 450 minutes unlimited plan for data is only up to 5gig per month and 5cents (or some odd amount) per megabyte thereafter!!!
They stated the FCC is regulating data flow.
Can someone here tell me why this is not being published in the news, forums, etc..??
Click to expand...
Click to collapse
Because it's in every phone contract everywhere that 3G is capped at 5GB. But don't worry too much about it because Sprint doesn't care all that much. They just have to have the words there to cover their asses. Other people can tell you stories about it.
However, I was under the impression that data on 4G is truly unlimited right now...until, of course, it's nationwide and they have to start capping it.
othan1 said:
Because it's in every phone contract everywhere that 3G is capped at 5GB. But don't worry too much about it because Sprint doesn't care all that much. They just have to have the words there to cover their asses. Other people can tell you stories about it.
However, I was under the impression that data on 4G is truly unlimited right now...until, of course, it's nationwide and they have to start capping it.
Click to expand...
Click to collapse
Tmobile is actually 10GB and they dont charge you, they throttle you down to edge.
They dont charge you for data afterwards...its a 5gb cap on what they claim...but afterwards they hold the right to suspend your account. But this has yet to happen to anyone and I use over 20gb a month easy.
I haven't used less than 5gb a month since 2005.. And never incurred any fees...Now there has been ALOT of discussion on this topic and to the best of my understanding the cap only apples to air cards not cell plans...
Sent from my SPH-D700 using XDA App
I heard that its more common for people using the Sprint Wireless cards that are getting their accounts suspended for heavy data usage.
I've heard conflicting stories if the 5GB data cap is real or not. My Sprint person told me there is NO DATA CAP, but I've read about people having their accounts suspended from using large amounts of data so I'm not sure.
5GB of data a month is almost impossible to use though unless you are tethering your phone every single day......
MvP77 said:
Tmobile is actually 10GB and they dont charge you, they throttle you down to edge.
Click to expand...
Click to collapse
Classic...
Sent From The Moon...
This is an Epic 4G forum, which means that we're all required to pay the $10 premium data fee every month, which means that none of us have the 5GB cap, which means that none of us care about whether or not a Hero or Moment user is limited to 5GB per month.
OP You're assuming you spoke to a Sprint Customer Service rep who knows what they are talking about.
5gb cap for aircards
No cap for phone data plans with unlimited.
http://www.phonedog.com/2010/09/22/sprint-considering-a-move-to-tiered-data-plans/
I'm sure existing customers would be grandfathered in.
It is unlimted you can go over 5gb they won't care. But they have the right to throttle or suspend you
Sent from my SPH-M900 using Tapatalk
styckx said:
OP You're assuming you spoke to a Sprint Customer Service rep who knows what they are talking about.
5gb cap for aircards
No cap for phone data plans with unlimited.
Click to expand...
Click to collapse
^ This.
It never ceases to amaze me how poorly trained so many Sprint employees are.
rundemrun said:
Spoke to customer care and sprint's 450 minutes unlimited plan for data is only up to 5gig per month and 5cents (or some odd amount) per megabyte thereafter!!!
They stated the FCC is regulating data flow.
Can someone here tell me why this is not being published in the news, forums, etc..??
Click to expand...
Click to collapse
What does "unlimited data" mean? Duh.
This is not true. Kthxbye.
whats the point of paying $10 extra if they will start using tiered plans? we better be grandfathered in or we going to verizon
churro7 said:
whats the point of paying $10 extra if they will start using tiered plans? we better be grandfathered in or we going to verizon
Click to expand...
Click to collapse
Hopefully they leave all the 4G phones out of this. I almost never broke 2GB's a month on my other smartphones but it will be really easy to do it now with this Epic for sure! I'm pretty sure that even if Sprint does pursue tiered pricing that they will most certainly do it in style by 1-Upping on the competition.
Sprint says 5GB limit on 3G, however, when logged into my account, it has always said 'xxxxxx used, unlimited remaining'
Why would you buy an epic and pay a $10 charge for premium service, if you're not in a 4G premium service area? 4G is unlimited.
I know I will get flamed for my opinion, so here goes. You data whores are ruining it for the rest of us. Don't bogart the bits man!
i spend more than 20gb a montH easy on my website and downloading every day
AND I HAVE NO EXTRA FEES FOR THAT!!
ZOMG! I have used well over 20 gigs a month for the past year. You won't have an issue - the only thing I have ever heard from them is about me using roaming data once or twice
I'm not sure if anyone else has experienced this "T-Mobile cap your bandwidth speed after 500mb on Unlimited Plan" but I feel their going to loose a few customers for this. How do other tmobile customers feel about this????
This defeat having an unlimited plan!!! I used 1.8gb of data over a three week period and T-Mobile cut my internet speed to lower than 200kb. This is Bullsh*t!!!
No i'm not making the numbers up, that's what the Tmo rep told me!!!!
klee2000 said:
I'm not sure if anyone else has experienced this "T-Mobile cap your bandwidth speed after 500mb on Unlimited Plan" but I feel their going to loose a few customers for this. How do other tmobile customers feel about this????
This defeat having an unlimited plan!!! I used 1.8gb of data over a three week period and T-Mobile cut my internet speed to lower than 200kb. This is Bullsh*t!!!
No i'm not making the numbers up, that's what the Tmo rep told me!!!!
Click to expand...
Click to collapse
It's not 500MB. It's 5GB. Big difference. Tmobile rep told you wrong and you shouldn't have been capped at 1.8GB. If they really capped it at 500MB it would make a smartphone worthless.
I found it a little ludicrous to but apparently they did cap it because I have decent signal and my internet it slow as hell. Oh yea they also sent me a message saying that i used to much data!!!!
Yeah it's 5GB, not MB...HUGE difference. Unless you are using the T-Zones hack...THEN it is indeed 500MB, and to which I say suck it up.
Then take your service to att where they will be very happy to charge you for using more than 2gb of data, but don't worry... It will be full speed!
Transcript
ME: I received a text message from customer care sating that :"Due to the amount of data you have used this billing cycle, your data speed will be slowed for the remainder of the cycle" I havent found anywhere in my contract that says i have a limit on the amount of data i can transfer before i hit some kind of penalty. I have an unlimited data useage plan...
~Marrianne W: You do have unlimited data on your account. What has happened it that due to the data you have used already during this month. When you try to access more data, it is just going to be slower, then it was at the beginning of the month.
~Marrianne W: Once your new bill cycle start, which is on the 20th of the month. It will be faster to download again.
ME: right, I'm not seeing anywhere in my contract that says my data speed will be slowed if i use over a certain amount of data
~Marrianne W: I do regret that you were not informed of this before.
ME: I am a databse developer and I am on the move all the time. part of the reason i got the phone and plan i did was so that i would be able to upload and download databases as needed while i am out of th eoffice
ME: what is this data useage limit that i am required to stay under to keep my connection speed?
ME: and where can i find this in my contract?
~Marrianne W: Once you reach 5GB then the speed slows down.
~Marrianne W: This is for everyone that has the data on their account.
ME: and there is no separate plan to remove this cap?
~Marrianne W: I do regret that there is now other data plan that is available to remove the cap.
~Marrianne W: All the unlimited data plan have a cap on them..
ME: so in actuality, you can download/upload as much as you want, as long as you dont break 5GB, then you are slowed to <60Kbps and you can barely browse the web...?
~Marrianne W: That is what happens. There are so many people using this. That we need to slow the downloads, for customer the customer that use it a lot.
~Marrianne W: I do apologize for any inconvience this may cause you.
ME: it would make far more sense to a) tell the customers this, and b) offer a separate plan for X $'s more to remove the cap. All that is happening now is that customers like myself that HAVE to use a mobile data connection now have to turn to an alternative provider.
Totally awesome I tell ya.
Dude, we have all known about this for at least a month, it's been talked to death. If you don't like it, then switch to another carrier, which all have caps at 2GB mind you, and they all also have MUCH more expensive unlimited plans.
I don't mind the 5gb cap. but I do mind the poor reception I been getting from T-mobile in Los Angeles.
klee2000 said:
I'm not sure if anyone else has experienced this "T-Mobile cap your bandwidth speed after 500mb on Unlimited Plan" but I feel their going to loose a few customers for this. How do other tmobile customers feel about this????
This defeat having an unlimited plan!!! I used 1.8gb of data over a three week period and T-Mobile cut my internet speed to lower than 200kb. This is Bullsh*t!!!
No i'm not making the numbers up, that's what the Tmo rep told me!!!!
Click to expand...
Click to collapse
Are you using your phone as a wireless router for internet service?
Ashasaur- i'm not using T-zones I'm on the unlimited plan, well the supposed to be unlimited bull plan.
djdanska- the point is they should inform me that the plan is limited before signing a 2 year contract for $30 dollars that they claim is unlimited. I would of preferred not paying anything at all than paying $30 a month for 2gb!!!! After 2gb the internet is useless if your paying for it!!
mechanix619- Sometimes but that is not the point I had less than 2gb for the month!!!
These phone providers are straight pimping their consumers. Plain and simple if they claim that the heavy users are bogging down their system well give us the rest of our damn money back, don't take our money if you can't commit.
I don't know about you all but 2gb of data is nothing for what our smartphones were meant for. The services alone on most of the applications we use stay running constantly. I might as well move to simple mobile where I get everything in one for $60 compared to $30 dollars extra for 2gb of data. Of course i'm expecting simple mobile internet to be slower but guess what I'm not paying for it.
Seriously, YOU STILL HAVE UNLIMITED DATA. Why don't you people understand this? T-Mobile has done NOTHING WRONG IN LIMITING YOUR SPEED. IF THEY CUT YOU OFF COMPLETELY BECAUSE YOU GO OVER THE CAP THEN YES THEY ARE IN THE WRONG. Unlimited data DOES NOT mean you will always recieve 3G speeds, it simply means that you have unlimited access to mobile internet service.
ashasaur said:
Seriously, YOU STILL HAVE UNLIMITED DATA. Why don't you people understand this? T-Mobile has done NOTHING WRONG IN LIMITING YOUR SPEED. IF THEY CUT YOU OFF COMPLETELY BECAUSE YOU GO OVER THE CAP THEN YES THEY ARE IN THE WRONG. Unlimited data DOES NOT mean you will always recieve 3G speeds, it simply means that you have unlimited access to mobile internet service.
Click to expand...
Click to collapse
Ok first of all they did do something wrong they cap my internet before 2gb. Secondly do you think it's worth paying $30 dollars for 2gb of data? Yes I do understand that the internet is not off but only the speed has been cut. But have you tried doing anything at 60kb?
Up to my darn Pandora software don't even run good on it, damn thing stop every second. I'm just saying wouldn't limited sound much better then unlimited?? The way they use unlimited is a lie because the internet is limited. Lets say even if you wanted to, do you know how long it will take to go over another 3gb going at 60kb? FOREVER!!!!
aryden said:
.....ME: it would make far more sense to a) tell the customers this....
Click to expand...
Click to collapse
Step 1: sign contract
Step 2: Use services
Step 3: get mad
Step 4: *****
Step 5: Read contract's fine print
Step 6: Feel sheepish
The data cap has been in your contract since the day you signed it.
I quote T-Mobiles Terms of Use:
We(T-Mobile) reserve the right to at any time limit a persons access to mobile internet services(TDMA, GPRS, EDGE, 3G, 4G) in accordance with their contract. These limits may include(s); Lower bandwith, lower overall data speeds, limited access at peak hours of service etc.
Seriously, go and read your contract and the TOS. It's all in there.
JCopernicus- can you please show me where in the contract I will be capped for going over 2gb please!!!! Have you notice I have not complained about 5gb? Another thing this is something new because I've had no issue in the past!!! So what ur saying is incorrect!!!
By the way how much is T-Mobile paying you???? Jus a joke lol!lol! Their still a thief 60kb are you for real!!!!! MetroPCS does better than this!!!!
klee2000 said:
JCopernicus- can you please show me where in the contract I will be capped for going over 2gb please!!!! Have you notice I have not complained about 5gb? Another thing this is something new because I've had no issue in the past!!! So what ur saying is incorrect!!!
Click to expand...
Click to collapse
It's in the contract, as posted above.
You haven't had an issue in the past because t-mo has always been crazy linient in regards to data services.
I can only assume their towers are getting gangraped between the HD7 and the 4G/G2 recently.
klee2000 said:
Ok first of all they did do something wrong they cap my internet before 2gb. Secondly do you think it's worth paying $30 dollars for 2gb of data? Yes I do understand that the internet is not off but only the speed has been cut. But have you tried doing anything at 60kb?
Up to my darn Pandora software don't even run good on it, damn thing stop every second. I'm just saying wouldn't limited sound much better then unlimited?? The way they use unlimited is a lie because the internet is limited. Lets say even if you wanted to, do you know how long it will take to go over another 3gb going at 60kb? FOREVER!!!!
Click to expand...
Click to collapse
If they cut you off at less than 2GB I would call Customer service and find out why when they have it published that you get throttled at 5GB. Escalate that **** up the chain of command if you have to. they shouldn't be capping you at 2GB. I would be pissed too.
I was sold unlimited access to the internet. That is how t-mobile explained it to me. Them slowing down my speed doesn't matter. I still have unlimited access to the internet. I have never heard t-mobile EVER mention having unlimited speed, and i've been with them since the voicestream days. They never made any guarantee of speed for your entire bill cycle. So, im going to still have to disagree on it being limited.
klee2000 said:
Ashasaur- i'm not using T-zones I'm on the unlimited plan, well the supposed to be unlimited bull plan.
djdanska- the point is they should inform me that the plan is limited before signing a 2 year contract for $30 dollars that they claim is unlimited. I would of preferred not paying anything at all than paying $30 a month for 2gb!!!! After 2gb the internet is useless if your paying for it!!
mechanix619- Sometimes but that is not the point I had less than 2gb for the month!!!
These phone providers are straight pimping their consumers. Plain and simple if they claim that the heavy users are bogging down their system well give us the rest of our damn money back, don't take our money if you can't commit.
I don't know about you all but 2gb of data is nothing for what our smartphones were meant for. The services alone on most of the applications we use stay running constantly. I might as well move to simple mobile where I get everything in one for $60 compared to $30 dollars extra for 2gb of data. Of course i'm expecting simple mobile internet to be slower but guess what I'm not paying for it.
Click to expand...
Click to collapse
While i don't like, but understand the speed limiting, i do think it may lead to more. If they can slow down my speed to whatever they limit it to, how hard would it be for them to have tiers, like how comcast does? Do you want 3 meg internet? 8 meg internet? 21 meg internet? Is that where this throttling thing may end up like? Different caps for different tiers? If i was talking about att, i would guarantee they would do it in a heartbeat, but would tmobile do something like that?
edit: I too was throttled today on my tmo dell mini netbook. Quick change of the apn and im back to full speed again! epc.tmobile.com can be throttled but apparently the old voicestream apn of internet2.voicestream.com doesn't yet. So, if your throttled, change your apn to internet2.voicestream.com and see if its better for you. If you do that on a phone and keep it that way, you will most likely need to mess with the mms settings because they are different with the internet2 apn. I could never get them to send with that apn.