Database Users

Help! Big problems with all audio!

Hi
First post here so please excuse any ignorance.
O2 XDA Exec - standard Rom from O2 website.
Problem started a few hours ago after using the audio out for listening to music via mediaplayer.
My unit was working fine while playing, but later after it had been disconnceted from the stereo I noted that there were no tap sounds.
I first checked the audio settings, all normal the way I always have them.
Next I tried the reset button on the back of the unit, no help there.
I tried plugging in the headphones in and there is perfectly normal audio over the headphone but once removed nothing at all.
Getting more extreme I tried a rom update/fresh start, no luck there either.
Getting even more hardcore I downloaded the assembly/disassembly pdf from this forum to check if there was a physical fault with the 3.5mm audio port. I checked to make sure all the tabs were springing back after an audio jack was removed all seem fine (although at this point I lack a comparision).
Then for a test I rang my own phone from my land line and it seems to ring fine but there is nothing from the mic or either of the earpieces during a call.
I am fast running out of ideas and the last test really perplexed me.
I am almost certain that it is a case of one of the contacts inside the audio port not springing back and therefore cutting out the external audio, giving the device the impression that there is still a headset connected.
I don't want to poke around inside too much as I have so far been able to keep security tabs intact, just in case I need to send it off.
Anybody have any ideas on how to get around this? Is it possible that it is software and not hardware?
Please help as phone is a bit useless sans headset, which I don't really want to be permanetly tied to.
Thanks
Thom

keep plugging and unplugging the headset until it works or you get tired, if it works great, otherwise sent it in for repair.

Does nobody out there have a registry hack workaround for this problem?
When I receive calls its rings and any other sounds come through whilst the phone rings.
There must be a workaround here somewhere???

Had exactly the same problem. No sound but rings ok,
After the first time I plugged in the headphones, no sound. Its probably cause the headphone socket is so big in comparisson, that it gets dirty. Just spray some anti static cleaner on the headphone plug and keep plugging it in.
Worked perfectly for me!!

There is no registry hack because this is a hardware issue, not a software one.
The ringer will ring whether the earphones are plugged in or not, which is how you would expect a phone to function. The problem lies with the connectors in the headphone jack socket not recognising the headphones are unplugged. Resetting and even dare I say a hard reset will not sort it as the issue is not software related.
This has also been covered several times on the forum. The only way (short of taking the thing apart) is to keep plugging / unplugging the headphones until the sound reappears.
Cheers
Ant

This just started happening on my JasJar today (system audio returned after poking the headset in/out a few times), after 11 months of use. Does this get worse over time? Should I bite the bullet and try to get Imate to repair it?
Please advise!

Very Strange Audio Output problem on the 2.5mm Jack

Hi,
I've noticed an audio output distortion of some frequencies when listening to music, in the sound coming out of the 2.5mm jack.
When the speakers on the device is used, there is no problem.
When I plug the headphone, there is sound output, I hear the music, but some frequencies are lowered so much that I can't hear the singers voice. When I unplug, the speakers work fine and I can hear the singer again.
In additon that, most of the background instruments can be heard as well as the backvocals, if they are female.
It's like the sound is being processed (like an equalizer) when I plug the headphone, some frequencies are lowered, given some echo, reverb etc.
I don't understand how this is possible. I am thinking of a hardware contact problem, but it's hard to believe if this is a hw problem.
I've tried two firmwares (2.16.x, 2.25.11.1) and made hard reset also. No result.
Any ideas?
Note: I can try to actually record the sound tonight if anyone wants to hear.
Best regards,
Fast

maybe try a different headset first?....could be a short in the cable, because what you are describing is a phasing issue with the headset speakers......

Thanks for the response Kiru,
Just tried a different headset plugging it into my HAMA 2.5 --> 3.5 adapter. same result.
I will try the original headphone came with the Wizard. If the source of the problem is the HAMA adaptor, this should resolve it. (i hope it is)
Could you please elaborate on the "phasing issue" ?

fastguy said:
Could you please elaborate on the "phasing issue" ?
Click to expand...
Click to collapse
Hmm....how can I explain.....Let's start with the speaker itself. A speaker has two terminals on it, one postive and one negative. What we want is to have the positve from the source (ie. Amplifier) to the positive terminal of the speaker, and the same for the negative. Since there is a pair of speakers, we want them to be hooked-up correctly. If hook-up correctly then the speakers are in phase with each other, and this is called constructive interference, hence in phase. When ONLY ONE of the speakers is hooked-up backwards, we call this destructive interference, hence being out of phase. Being out of phase causes frequencies to cancel or sound muffled. Hope you kind of get what I mean, but I highly doubt that this is the problem with headphones because heaphones nowadays rarely get manufactured with this problem. This is just the electrical part of phasing. Also, you can have one speaker, and it could sound out of phase because of the distance it is firing from walls or the shape of the room due to the reflections of sound, this is called acustical phasing.
A short in the cable, meaning the positve and negative wire are somewhat touching, can cause a similar effect, and I suspect that this is problem for you. As you now state that you are using an 2.5 to 3.5 adaptor, I would agree with you that most likey you have a faulty adaptor.
Hope this helps! and keep me posted!

Hi again,
Thanks again for the explanation Kiru, I know a bit of electronics so I got the problem.
However, I'm now home and tried to original headset, no result. The same problem is existing.
This makes me believe that I've broken something inside the Wizard which shortcircuits something. I'm very dissapointed.
Maybe the only way is now to buy a stereo bluetooth headset...
Thanks for your help

Any reason that you can't return to orange for repair/replacement?

PROBLEM SOLVED
I got this unit from priceminister second hand. It's origin is not France, I don't have a purchase receipt neither.
By the way, I solved the problem. I disassambled the unit using the info given in one of the posts in the forum. I played a little with the contacts, there was oxidation in the outer solders, i cleared them up etc, it 's working at the moment.
I'll post some pictures afterwards.
and I hope i will be able to reassamble it, I already have a piece of thing which I don't know where to put

I got the same problem. Was working fine for 2 months then all of a sudden the headphone plug is all messed up. Volume is all distorted I can sometimes hear a song but quality is no where near the original. Usually everything sounds echoed. I think something is wrong with the plug

I've had the same problem. The headphone jack on the Wizard is crap. If you have your Wizard in your pocket with an adapter, as you move, the adapter pries back and forth on the jack. This breaks the cheap jack.
If you want to listen to your Wizard as an music player, you should invest in a nice set of bluetooth headphones and only plug the jack in when the wizard won't be moved around a lot, like a home or car stereo.
I recommend Nextlink Spider headphones. They double as a headset and you can navigate through your library with the button on them.

MUSIC Speed
I got the same problem here. The SE stereo btooth headset isnt yet in our place.
Anyway, i experienced this one with ROM2.16 Imate. The sound speed or music speed seems to being played faster than normal. But when i tried to plug the 2.3-3.5 adopter and quickly pull it out, the sound is played in normal speed then. strange.....

are you all sure that the wizard has a stereo output ? I thought it was mono.
Anyway you can get earpieces and headphones with a 2.5mm jack so you don't need a 2.5-3.5mm adapter.
Maybe the contacts on your jack are not connecting properly with the internal contacts of your adaptor

Why cant I use speakers or tape deck adapter without my HD going nuts?

Hey odd question, lately when I plug in speakers or a tape deck adapter to my HD 2, it will close out whatever program switch to music, then it will cycle music like crazy. Kinda like if its getting a signal to switch tracks etc. Anyone know what could be causing this? Using Energy Rom.

Because the HD2 uses a headset with media controls, and most likely it is getting false signals from your speakers, also the headset jack is a microphone jack not just speakers, you cannot just plug stereo speakers into a jack that has contacts for , controls, mic , and sound ...

Thats odd when you say that tho.. cause I use use Nokia MD 4 (With the FM ant able in the cord) http://www.newegg.com/Product/Produ...9&cm_re=nokia_speakers-_-75-975-079-_-Product
The HD2 works fine.. just anything else messes it up. So what is everyone using in the car and so?

I plug my FM transmitter into the headphone socket in the car,and use
2 different types of headphones,a generic in ear set and some
folding Sennheisers,neither give me any issues,they just work....

I use a set of travel speakers plugged straight into the HD2 speaker jack & everything runs fine.

I plug it into my stereo and it works 100%

I sometimes get the crazy behaviorwith common headphones. It's fine 99% of the time, but sometimes in the pocket the plug will start doing some bad contacts, and then it starts switching tracks, or even calling the last number...
Need to remove the headphones, wait a moment till it processes the ton of "false commands" that were sent, and plug again. Sometimes a reboot is needed too.

Youd think there could be a fix or on cooked roms a way to disable inputs from the headphone socket.

I guess I should have been a little clearer what I said, ...
and yes I typed it hard to understand ....
Some speakers work, some don't , some will give you false inputs, others will not ....
Most small portable speakers will not ...
I tested this theory just a little while ago ...
My regular headset from my mp3 player works fine ...
1 out of 2 sets of computer speakers I have makes my HD2 freak out ...

I tried my travel speakers again and they were fine, so I have tried my brothers portable speakers that are a different make, they too work fine. I have just tried it with my big house speakers and again fine.
Thinking about it, my Omnia & my HTC P3600 both came with headphones that had a microphone & control buttons on & I never had any problem plugging them into any speakers, same as I don't with my HD2 so I'm sure it can't be the phone & must be a rom issue or something like that I guess.
Sorry I can't be more helpful with an answer, but hopefully the tests I've just done will help in some way.

[Q] Headphones problem

Has anyone noticed a problem with using headphones? I have tried 4 different pairs and only managed to get 1 pair working properly. The problem is that when you plug the headphones in the small headphones icon appears in the lower right hand side but when you play the music it comes through both the headphones and also the speaker. It seems to be the headphones are not seating properly.

same problem!!
yess i have the same problemm!!!
i realised that to fix this problem, you have to plug in the headphones while firstly playing any songs through the tablet speakers, then it detects there's headphone plugged in.
This is issue is really pissing me off!! i hope they fix it asap!

yes i had that problem and felt like an idiot when i finally realised that i was sharing my music with everyone on the bus!
very weird problem which has stopped me from listening to music on my a500 even though the audio quality is superior to my Sony Ericsson X10 and my HTC Sensation.
Thanks for the tip - I'll try it out tonight!

BG139 said:
yess i have the same problemm!!!
i realised that to fix this problem, you have to plug in the headphones while firstly playing any songs through the tablet speakers, then it detects there's headphone plugged in.
This is issue is really pissing me off!! i hope they fix it asap!
Click to expand...
Click to collapse
this trick works for me too, but only while the audio is playing through the specific app. if i stop music while doing this trick and change to video it out puts the video out of both speakers and headphones again.
It really has nothing to do with the jack seating, it has to do with the audio mixer and the jack detection.
it should be fixed eventually (hoping with ICS) but for now I have to take my headphones off and check the output like a weirdo anytime I want to switch apps using headphones.

Hi, I have also this problem but I noticed another strange thing : when you listen to a track using headphones the stereo image looks moved slightly to the right, it's not well centered. Is it only a problem of my A500 or is it general ?
Thanks
Ramp

Are you guys using non-stock ROM or something? I am on stock 3.1 and I am not having any kinds of issues with it, headphones work just fine and the stereo image is as centered as it should. Or maybe it's your headphones, have you tried with other devices?

I'm on Taboonay 2.1 and i can't remember noticing it when i was using stock rom. I only noticed it because i felt the slight vibration coming from the speakers. I have got 1 Set of headphones that work really well with it and it only happens with my other headphones which weren't exactly cheap (typical) but they all work on everything else i plug them into, so i think it's more to do with the seating of the headphones rather than the rom because i've got a pair that work fine, although i now have some doubt so i'm going to try them all out again to make sure

Same problem here, with Taboney 2.1 and different head phones.

Hi, just upgraded to 3.2 original and now everything comes out in mono. No stereo from headphones. Anyone having the same prob? Wow, things are getting even worse....
Ramp

I had this same problem too on stock HC 3.1
The trick works for me; but is rather annoying trying to drive and play music at the same time
I have recently changed to Lightspeed ROM with Thor 3.7 (the rest) kernel and have not experienced any sound issue yet =]

I have some problems with the last Tabooney 3.2 ROM and headphones too.
Sound goes through headphone and tab speakers.
I noticed that if I unplug and plug headphones twice or three times I could only have sound into headphones and works well.
I never used OTA ROM so, can't say if it works well with it, but there is a prob with Taboonay's ROM.
I can't post in DEV thread (regard to my posts count).

hd2 3,5 jack problem

Hi guys, i have an hd2 with nand android, and i have a problem when i plug in the aux cable or earphones: the phone during the play of a track sometimes changes automatically the song or it restart the song a lot of time without that i touch the phone. I already had the plug in problem too when i had wm 6.5 on the phone, but the problem were not the "music shuffling", but the problem were that the phone autodialed the last number called by me.
Someone has the same issue? Any solutions?

I've had audio jack problems as well.
I use a mp3 player from the Android Market called Tiny Player.
Occasionally while playing songs in Tiny Player through headphones or an FM transmitter, the Android music player will start up and begin playing a random song while Tiny Player is still playing.
It must be something about the way that the audio jack is designed to work with the HTC headphones that have the in-line mic built into them for calling. Some regular headphones must be causing a connection to be made which makes the phone think that a button on the HTC headphones has been pressed.
I can usually solve this problem by unplugging and re-plugging the headphones, or turning the plugh in the jack a little bit.

this has come up fairly often over the yrs, to a greater or lesser extent. I have a pair of senheissers which do exactly what you describe, but only on winmo roms. My other phones (tested four or five pairs, cheap and expensive) all work fine. the senheissers work fine on wp7 and android.
Odly enough two (that i can think of) other threads like this also mentioned senheisers, , , what you using, OP?

@samsamuel: i'm using android MIUI.
@huggs: sometimes i do like you, i unplug and replug the cable to solve the problem, but i want to permanently solve this problem, even at the cost of replacing the input jack, you say that it solves?

Its also worth removing the battery and then looking into the jack to see it there is any debris in there, remove with a pin

Same problem, except my Android powered HD2 also likes to randomly dial the last person I talked to when I have the headphones connected. These are the original HTC phones that came with the device. Today it managed to leave my boss eight voicemails. Nice. Fortunately, my boss has a sense of humor and it'll probably be OK. What can I do to prevent this from happening again?

I have a problem with 3.5 mm jack. When I turn on the headset, the phone restarts. And the problem is not with all handsets

I think I found a fix for misbehaving headphones:
http://www.appbrain.com/app/headset-blocker/com.idunnolol.headsetblocker
If anyone has used this please comment.

@imrazor : Thank you very much, I'm using it for two days and since I installed it I've had no problems.