Related
Hey guys,
I've had my Touch HD for about 5 months now, and I noticed last week that it seems to jump into a constant-reboot-loop every 2 or 3 days now.
The only way to solve it is to remove the battery for 5-10 minutes, put it back in and turn it on.
While the device is in this strange mode, it generally reboots *just* before the "Loading Windows" screen.
I believe I was running Miri's v16 or v17 when it first happened, and I'm currently using EnergyRom HD, which appears to have the same problem.
When it first started happening I flashed from Miri's rom to EnergyRom, and also did a hard reset, allowing Windows to reinitialise itself.
Has anyone else had anything like this happen to them? I'm starting to get concerned that my incredibly expensive device is slowly becoming nothing more than a brick...
In this thread, Megawhopp had a slightly similar problem which was resolved by doing the following:
1. Turn off the phone
2. Put it in the bootloader
3. Re-flashed the custom rom
4. Immediately unplug USB cable and yank battery after 100% flash
5. Immediate hard reset via phone buttons
Try this and let us know how you get along!!
Thanks for the suggestion - I haven't tried it just yet, but honestly, I'm slightly skeptical
Also, I do all of my flashing via the SD card (BLACIMG.nbh), as I find it much more reliable than the USB connection method.
daniel.hunt said:
Thanks for the suggestion - I haven't tried it just yet, but honestly, I'm slightly skeptical
Also, I do all of my flashing via the SD card (BLACIMG.nbh), as I find it much more reliable than the USB connection method.
Click to expand...
Click to collapse
No probs, your call. Let me know anyhow if you get it sorted or not
Well, as I run Linux I've no choice but to do it the SD card way anyway, but I'll try the same test using the SD card method and see how it goes.
Thanks for the help, I'll let you know
Right well I carried out the steps using the SD card flashing method when the rebooting issue kicked in yesterday evening.
It took 3 attempts, but it seems to have sorted itself out again.
I've no idea if it's the steps that solved the problem, or just the luck of the draw though...
I had same problem, and I'm using default ROM without any 3rd party programs...
Just take battery out for 5minutes
then put it back, pressing the red reset button and then while pressing the red reset button press the power button release both and the phone will start and will work perfectly...
SuicideBE said:
I had same problem, and I'm using default ROM without any 3rd party programs...
Just take battery out for 5minutes
then put it back, pressing the red reset button and then while pressing the red reset button press the power button release both and the phone will start and will work perfectly...
Click to expand...
Click to collapse
Yup, that's exactly what I do. What I want to know is WHY it happens though
Looks like I still have this problem. I can't recreate it at will, and it doesn't seem to be caused by any particular action I'm doing at the time.
This is so bloody frustrating.
SAME PB
I have try out all:reflash rom/spl flash whith spl olinex /flash with uspl/
from storage card/ from xp and vista/ voodoo/cooking eggs........
Sreen smartmobility and reeboot ;a time bomb?
ankodo said:
a time bomb?
Click to expand...
Click to collapse
I doubt it - this is happening across multiple different ROMs
daniel.hunt said:
I doubt it - this is happening across multiple different ROMs
Click to expand...
Click to collapse
this pb coming up the first time with a original rom (orange france). on this time a softreset was enough for make the HD working
ankodo said:
this pb coming up the first time with a original rom (orange france). on this time a softreset was enough for make the HD working
Click to expand...
Click to collapse
Firstly, it's a "problem", not a "pb". You have a full keyboard in front of you, so why not use it?
Secondly, it's slightly worrying me now that this is happening for you on a *stock* ROM. I really hope this isn't a hardware issue, or I'll be in for a whole world of hurt
daniel.hunt said:
Firstly, it's a "problem", not a "pb". You have a full keyboard in front of you, so why not use it?
Secondly, it's slightly worrying me now that this is happening for you on a *stock* ROM. I really hope this isn't a hardware issue, or I'll be in for a whole world of hurt
Click to expand...
Click to collapse
sorry for "pb" another thing: HD is off;i put the charger in and 30seconds later he starts???
I got a similar problem using duttys 6.5 R4 , but only that rom.
Other roms work fine.
See my post here:
http://forum.xda-developers.com/showpost.php?p=4092524&postcount=1792
I'd appreciate it if you kept me updated with how you get on?
daniel.hunt said:
I'd appreciate it if you kept me updated with how you get on?
Click to expand...
Click to collapse
It looks like i fixed my problem by reformatting my sd card.
Read more here: http://forum.xda-developers.com/showpost.php?p=4097689&postcount=111
I had the same problem, I found when I had 3G shut off and I had no or low signal it would go into a constant reboot. I turned 3G back on and never had the problem again.
Give that a try, no need to hard reset.
Hi guys,
This evening something wring happened with my HD2. Suddenly without any visible reasons touch screen stopped working. Actualy screen itself is working but it doesn't react on any touches. I did hard reset - no luck, screen is working but touch surface isn't, so basically my phone is almost dead :-(
Have you seen this behaviour ? Is there any possible way to fix it ? The only thing that comes in my mind which could cause something like this is static electricity shock, but if it kills HD2 screen I want my money back.
I guess now I should use warranty and this is just after 1 month of usage....
Just a stupd question
Don't be offended by my question, I just want to rule out the obvious.
You're not wearing gloves due to the cold outside?
Greetings
chuelibrueder
No, I'm not using gloves with HD2 :-(
I have the same problem. I believe that the connectors under the screen became loose.
I have send an email to htc and they told me to contact the retailer to check if they can replace the device and if not to contact the service center in Cyprus.
There is another thread about this issue here
i`m sure that warranty will solve it.. just contact your retailer.. good luck
Hmmm,
Yet another one having to go back due to hardware problems....
WB
I loose the touch screen today and the hardware button exept Home i think, i had to remove the battery and i waited 30s put it back and everything went in place, the phone had called one contact when i had the bug.
The only thing that happened before screen doesn't work and buttons : i received an MMS strange, i'm not sure i can rely on my phone
I only installed the 1.48 rom and the 3 patches (audio, sms and sd card)
20mihalko said:
i`m sure that warranty will solve it.. just contact your retailer.. good luck
Click to expand...
Click to collapse
I contacted the service center in Cyprus and they offered to repair it but they don't have spare parts right now. I've also send an email to the retailer and wait for their answer.
Seems i have to wait after Christmas for a repair or exchange.
The good thing is that by pressing the screen with my palm or giving it a few solid taps it works for some time.
bBeware keyboard layout!
I had suffer bye used hadwritting layout sometime it cause screen doesn't responds
try change keyboard layout not hadwritting
Just had the same thing happen with mine, powers up but the screen wont respond anywhere i press. I have tried hard reset AND soft reset, nothing!
Have just restored factory ROM, and deleted hspdl and dropped off at vodaphone in town. Im gutted!!
really seems to be a production problem: i had to send my hd2 back to htc for screen replacement just 4 weeks ago... same fault as yours: the touchscreen wasn't responding to input anymore!
the last weeks i noticed that many people had this problem too...
wow.. keeping a close eye on this.. guess the same problem from the HD is creeping up to the HD2..
Well im hoping vodaphone dont turn around and say its not covered under warranty etc, I had to [like most ppl] sign up for two years to get this phone, i aint gonna be to happy if i have to spend the next 21 months of my contract without the handset i wanted!
Yikes , yesterday my screen didn't respond either (for the first time). Soft reset didn't work. After taking the battery out and leave it out for > minute it still didn't respond. I pressed the screen a little and then it worked again. Not sure if it was because of pressing the screen, but it did look that way. I hope this will be the last time this happens!
tnx!
dio62000 said:
Yikes , yesterday my screen didn't respond either (for the first time). Soft reset didn't work. After taking the battery out and leave it out for > minute it still didn't respond. I pressed the screen a little and then it worked again. Not sure if it was because of pressing the screen, but it did look that way. I hope this will be the last time this happens!
Click to expand...
Click to collapse
YESSS!!! thanx mate this worked like a charm!!
VlaJko79 said:
YESSS!!! thanx mate this worked like a charm!!
Click to expand...
Click to collapse
Well, it's been a few weeks now and I've had this problem several times again and worse, even after a hard reset; and almost each time I could fix it by pressing the screen/hardware buttons, but that shouldn't be the way, because I don't think it's good for the hardware, so I searched the forum and I think I found the two culprits (maybe a combination of the two):
1. The problem occured exactly the same day I began using my 16 GB card, class 2. It once happened that when I had the locked screen problem I took out the card and it immediately unlocked. But every now and then the phone still froze, even when I took out the SD card if the problem occured.
2. Then I have put off the automatic light adjustment settings and guess what; no more freezes!
It looks like a combination of power settings and use of SD card. I'm not very technical, but even when it looked like it was a hardware fault at first, it now seems it's a software fault after all.
Touchscreen doesnt work
Well F4CK my screen will not respond to touch at all anymore seems that this is a problem that is not well addressed tmobile is sending out a new one but the question is when will the touchscreen stop working on that "new" one.NOT happy at all.
Well this has now happened to me....no touch response but hardware buttons working, screen still displays-- off to JB HIFI as soon as I can to replace.
OOOKK I had this problem when i just flashed my phone with a costum rom. As far i remember my phone fall down once or twice but not something bad. I have the silicone cover and screen protector. If it was a hardware problem i believe that it shouldn't work at all even if you had to use the hardbuttons. Which that was how i would have to use to unlock the screen. I will go back to the factory rom and settings to see if there is any difference. My current rom is AthineOS 3.14 and Radio 2.15.50.14.
If for any reason you want to access your cellphone and you don't have time go through troubleshooting. I Suggest you download mymobiler which connects the phone and you can use it through your pc. Make sure you take the sd card before you connect. Here is the website www.mymobiler.com
In my case, my phone was RIP. The touch screen stopped working after installing a custom ROM. I installed the latest official ROM from T-Mobile and my phone and came back to life
I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks
Pooper said:
I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks
Click to expand...
Click to collapse
Sorry but my T-Mobile supplied HD2 (on same ROM) has never shown this issue. All OK here. Did the power off (batt out) and reset fix the problem?
tony.wheeler said:
Sorry but my T-Mobile supplied HD2 (on same ROM) has never shown this issue. All OK here. Did the power off (batt out) and reset fix the problem?
Click to expand...
Click to collapse
I just hit the reset button and it fixed it
Not the first time i've had to reset due to a strange lockup.
Might have to slap a new ROM on soon i think!
Seems to be struggling to get 3G reception (even in areas where my TyTn II was fine) grr!
ive had the phone for about 3 weeks, and used about 3 roms...
i experienced this probelem with the stock rom, and i still do sometiems with custom roms, but not as much as stock.
u should try a custom rom..helps alot.
I've posted about this problem before - it's possible your device is subject to heat problems. Mine did exactly the same thing when it got warm (either in the sun or while charging). Had to put it in the freezer a few times to get the touchscreen to respond again. And the phone worked as if nothing had happened.
Next time it happens, check the temperature of the back of the phone. If it's warm to hot - put it in a plastic bag and into the freezer for a minute or two to cool down, then try again.
I had your problem too many times even after trying cooked ROMs and upgrades/tweaks/hard resets so has gone back for replacement...
see this
http://forum.xda-developers.com/showthread.php?p=5256019#post5256019
HTC HD2 unlock not responding
Pooper said:
I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks
Click to expand...
Click to collapse
If my experience can mke you feel better, in 1 month i had 3 times the same issue , and in one month i did 2 hard reset and 1 rom update.
And today i can not open my mail window, i can only look at the preview but no way by taping to open a ful window.
Also I notice is imposibel to send vcf contacts to other phones, grrrrrrrr HTC is really making me very mad
any permanent solution for this? it plagues quite a long time.
niulj said:
any permanent solution for this? it plagues quite a long time.
Click to expand...
Click to collapse
went through this for a week. flashed to 5 different ROMS all doing task 29 before I did so and used recommended radios for each build. also did MTTY.
nothing helped.
my only option was to send my phone in to Tmobile for a warranty replacement. so far my replacement is working fine on a cooked rom
Hi,
Since a few days my screen is freezing very often, almost 10 times a day. It is only the screen that is frozen, not the hardware buttons. To unfreeze it, I have to push the power button a few times very fast .....till the next time it will freeze again.
I don't understand what happened because I haven't add or removed a program since a few weeks. I have done a hard reset and I have updated my rom but after having installed all my programs, this behaviour came back.
I am afraid that it could be a hardware problem.
Any idea what to do ?
Thanks
Daniel
HD2 Screen Problems
I have the EXACT SAME problem....
I solved mine by slamming the screen face down into a table; although I wouldn't suggest this as I have damaged part of my lcd screen. But the Touch Screen works 24/7 now.
It seems to be a common problem with HD2
http://forum.xda-developers.com/showthread.php?t=795819
http://www.htcphones.net/htc-hd2-one-more-problem/
SEND it in to HTC if you have warranty.. if you don't. Then S.O.L.
mrsirpantsalot said:
I have the EXACT SAME problem....
I solved mine by slamming the screen face down into a table; although I wouldn't suggest this as I have damaged part of my lcd screen. But the Touch Screen works 24/7 now.
It seems to be a common problem with HD2
http://forum.xda-developers.com/showthread.php?t=795819
http://www.htcphones.net/htc-hd2-one-more-problem/
SEND it in to HTC if you have warranty.. if you don't. Then S.O.L.
Click to expand...
Click to collapse
But my problem is not totally similar because it also happens when my phone is already on.
I have to admit that the problem began a few days after having installed - but in the meantime already removed- Android.
Danielfr said:
But my problem is not totally similar because it also happens when my phone is already on.
Click to expand...
Click to collapse
Try pressing the "off" button to put the phone to "sleep",
then push the "off" button again to "wake" the phone,
can you use the touch now? try multiple times to conclude.
Next try waking the phone by either one of the other buttons,
can you use touch now? try multiple times to conclude.
On my HD 2 it is the off button that doesnt wake the phone properly so the lcd wakes but not the touch screen..
I dont yet now if this is a soft or hardware issue related to the "Off" button.. but many folks have the issue now a days
Danielfr said:
Hi,
Since a few days my screen is freezing very often, almost 10 times a day. It is only the screen that is frozen, not the hardware buttons. To unfreeze it, I have to push the power button a few times very fast .....till the next time it will freeze again.
I don't understand what happened because I haven't add or removed a program since a few weeks. I have done a hard reset and I have updated my rom but after having installed all my programs, this behaviour came back.
I am afraid that it could be a hardware problem.
Any idea what to do ?
Thanks
Daniel
Click to expand...
Click to collapse
Had the exact same problem.....its the sd card. Get a new one format to fat 32 default then try again with Android. It worked for me..no more screen freezes
kristiang said:
Try pressing the "off" button to put the phone to "sleep",
then push the "off" button again to "wake" the phone,
can you use the touch now? try multiple times to conclude.
Next try waking the phone by either one of the other buttons,
can you use touch now? try multiple times to conclude.
On my HD 2 it is the off button that doesnt wake the phone properly so the lcd wakes but not the touch screen..
I dont yet now if this is a soft or hardware issue related to the "Off" button.. but many folks have the issue now a days
Click to expand...
Click to collapse
Yes, it was what I am doing. I don't think it has something to do with the "off button" because it happens also when my phone is already on , and sometimes
my screen begins to start other applications that I have pressed.
Garrylufc said:
Had the exact same problem.....its the sd card. Get a new one format to fat 32 default then try again with Android. It worked for me..no more screen freezes
Click to expand...
Click to collapse
Thanks.
I will try it and let you know.
Daniel
Danielfr said:
Thanks.
I will try it and let you know.
Daniel
Click to expand...
Click to collapse
I have tried; had only one freezing today. Will see in the next few days. Maybe
because of the week end I haven't used so intensive my HD2.
Daniel
Garrylufc said:
Had the exact same problem.....its the sd card. Get a new one format to fat 32 default then try again with Android. It worked for me..no more screen freezes
Click to expand...
Click to collapse
No , after having changed my SD card, I still have the same problem
Hi everybody.
I solved my freezing just installing memMaid with default settings and scheduling a run in the night time. Moreover I scheduled a soft reset after that, not with memMaid because I didn't find such an option but with a little exe I found somewhere here called schedulereset.exe.
I hope this can help someone.
Post soem specifications
Eeey there,
I understand you have issue's with a freezing screen on your HD2. Pherhaps something may is wrong with the Drivers or the ROM. Or may there is a application running in the background that isn't stable and causes the screen to freeze.
Could you may post some specifications about the ROM you are running on your phone, wich radio you use etc.
Regards,
c0r1tr0n
I think it only happens in custom roms
kslakhani said:
I think it only happens in custom roms
Click to expand...
Click to collapse
Maybe,
I have already used different ROMS ( I am using now MIRI's Rom) but it was working fine till a few weeks ago. I have done a Hard reset, tried with 2 new cooked ROMS and installed the
SAME programs I was using - they were working fine till a few weeks ago- and
again the same freezing problem.
It should be a hardware problem.
Danielfr said:
Maybe,
I have already used different ROMS ( I am using now MIRI's Rom) but it was working fine till a few weeks ago. I have done a Hard reset, tried with 2 new cooked ROMS and installed the
SAME programs I was using - they were working fine till a few weeks ago- and
again the same freezing problem.
It should be a hardware problem.
Click to expand...
Click to collapse
I think it is some kind of hardware problem, as I have the same screen freezing problem. For the last two days, my HD2 wouldn't respond to my touch at all. I reflashed my custom ROM, which was no help. Then flash to the newly updated ROM from Tmobile, but my HD2 still wouldn't respond. So I think the problem with unresponsive screen and freeze are somehow hardware related.
right, it seems to be a hardware issue
but i think try to use stock rom with the stock radio wont let you down hopefully
I have the same, but it seems to be the extended battery that caus it, so it maybe is a voltage prob.
I think here might be something wrong with the htc sense, but the thing is, that my hd2 touchscreen wont respond to my touch. When i'm at the unlock screen, i cant slide it to open up. This wont change after reboot either.
So eventually i set a hard-reset on the phone, but it didn't work after that either. I tried three times, no respond. Without the sim and with it in.
I cant recive calls or text messages, because i cant tap my PIN in, neither i could open or answer. I'm f***ed.
Okay, the next day i do my fourth hard-reset, and it starts working again, but after a time of use, it will start getting slow with the touch again, and then it will stop responding again. So I don't now what to do. There is now warranty time left, so i want to see what i can do my self before taking it to a repairing place and pay 100 € for it.
This is my everyday phone, and i would like to get it back to normal state as soon as possible, so many many many thanks to all who try to help me out of this
Cheers,
Nother
notherman10 said:
I think here might be something wrong with the htc sense, but the thing is, that my hd2 touchscreen wont respond to my touch. When i'm at the unlock screen, i cant slide it to open up. This wont change after reboot either.
So eventually i set a hard-reset on the phone, but it didn't work after that either. I tried three times, no respond. Without the sim and with it in.
I cant recive calls or text messages, because i cant tap my PIN in, neither i could open or answer. I'm f***ed.
Okay, the next day i do my fourth hard-reset, and it starts working again, but after a time of use, it will start getting slow with the touch again, and then it will stop responding again. So I don't now what to do. There is now warranty time left, so i want to see what i can do my self before taking it to a repairing place and pay 100 € for it.
This is my everyday phone, and i would like to get it back to normal state as soon as possible, so many many many thanks to all who try to help me out of this
Cheers,
Nother
Click to expand...
Click to collapse
Have you flashed HSPL on it or this is all stock ROM?
honestly it looks like a hardware issue to me.
well i looked at the stats, and seems like i have HSPL on it, but it's not bought from a reseller, it was bought second-hand. it has worked perfectly until a few days ago, then the freezing started.
notherman10 said:
well i looked at the stats, and seems like i have HSPL on it, but it's not bought from a reseller, it was bought second-hand. it has worked perfectly until a few days ago, then the freezing started.
Click to expand...
Click to collapse
ok if it has HSPL on there that means someone flashed something on there.
I would flash task29, then flash the ROM of your choice and see if it still does it.
If the ROM is the problem a hard-reset won't fix it, so let's try this and see what happens.
Okay thanks for the help
the only problem is that i'm running on a mac, and i cant find any software to flash the hd2 on a mac..? Do you now any?
and could you link me a thread or a tutorial to how to flash 'cause i'm quite new with this anyway.
Thanks!
notherman10 said:
Okay thanks for the help
the only problem is that i'm running on a mac, and i cant find any software to flash the hd2 on a mac..? Do you now any?
and could you link me a thread or a tutorial to how to flash 'cause i'm quite new with this anyway.
Thanks!
Click to expand...
Click to collapse
There is no way to do this on a mac, find a PC.
ok, here's the quick version.
1) download the attached file from this post:
http://forum.xda-developers.com/showpost.php?p=5848003&postcount=19
2) turn your phone off, then turn it back on while holding the vol-down arrow, this will bring you to a tri color screen. Make sure you are plugged in via USB.
(you could do this via activesync, but I want to avoid the freeze so this gets you right into bootloader)
3) unzip the file and run it, follow the on-screen instructions, it will flash task 29, which is basically a good reformat.
4) if you are fast, hold the vol down arrow when it reaches 100% and don't let go till you're back at the tri-color screen. If it goes to the splash screen it will stay there forever (because there is nothing flashed on your phone now). You have to do a battery pull or press the reset button. In this case hold the vol-down arrow again and power on the device to get you into the tri-color screen again.
5) Download the ROM of your choice from this forum:
http://forum.xda-developers.com/forumdisplay.php?f=534
They are all custom ROMs, my favorite is the this one currently:
http://hotfile.com/dl/117879873/9b01b43/Energy.Leo.29020.Sense2.5.Cookie.2.0.sencity.May.14.7z.html
It was taken from this thread:
http://forum.xda-developers.com/showthread.php?t=591784
and is the awesome one with big finger friendly buttons as well as that awesome blackish theme (Sencity)
If you don't want a custom ROM then go to the HTC support site and find your stock ROM, download and flash that via SD card (I am assuming you have an international HD2 and not a TMOUS one).
If for some reason you have a TMOUS one DO NOT GO THRU HTC BUT USE TMOBILE'S SUPPORT SITE.
Let's get you rocking and rolling!
Thank you very much for your help, i'm very grateful
I'm going to run W7 virtually, just to be quick.
And I was thinking to flash straight to Android, is that possible? Like android 2.3 or something.
Cheers!
sorry if I made you unhappy, but my phone is now in a technic service due to same problem, it never fixed with a rom update, day by day your problem will appear more frequently, this is a hardware issue, maybe digitizer maybe hardware buttons block your touch screen.. I will see what will happen after my phone come to my hands again..
Okay thanks.
I will see what the reflashing will do. Then if it doesn't work, i will take it to repairing.
Thanks!
notherman10 said:
Then if it doesn't work, i will take it to repairing
Click to expand...
Click to collapse
definitely send to repairing and dont try any thing by you self ... you will end doing more damage - except Software solution...
anyway i wish all the best and i hope you fixit
best regards from me