Database Users

anyone else think the slide on their touch dual is getting loose?

Maybe its just mine, but I am very glad that i decided to opt for the 60.00 3 year squaretrade warranty with my ebay purchase. Mine has started to wiggle side to side, as in how the kaiser slides, but we all know the touch dual doesent slide that way. I was thinking that maybe the little rails that guide the top part of the phone up may be began to wear, but I havent had the phone for a month yet, and not a single drop just normal pocket wear. Is anyone else experiencing the little wiggle room like I am? Its not bad by any means yet, but if its started doing it already, i can only imagine it will get worse over the next couple months.

Agreed - a slight side-to-side wiggle but also the looseness makes using the power button to turn off the screen a little fiddlier

Totally agree, mine started to have some vertical play as well, in less than 14 days... so I have sent it back to HTC - awaiting advise if they will try and fix or replace?

hmm, seems to not be an isolated problem....and now that you mention it, it does make the power button a little tougher. Now i live in the US, and purchased mine off ebay, would i be able to send mine to htc as well? if not i can always fall back on my squaretrade warranty i took out on it as well.

mines getting a little bit wiggly.
i hope it doesnt get worse

And all this time I thought that little wiggle came from when I dropped it (on carpet) a couple of weeks ago...

I can vouch at least for mine, it has never been dropped or mishandled in the least bit. I've definatly got some side to side motion. Heres to hoping that it only gets so bad and then stops.....but somehow i dont see that happening

mine is 4 days old and has it too. i will watch it too...

This is actually my first slider phone, i've always had solid candy bar style phones, never even a clamshell type. I've just never liked the idea of having those kind of moving parts on my phone, seems like an easy break point. Now the touch dual has improved hardware specs from the touch right? or was it mainly just the slider keypad added to the dual? Im just curious because I love the interface on my dual, and honestly i dont use the keypad very much, i usually use onscreen keys. Maybe if i have to ditch my dual due to problems, i would just settle for a touch..... Actually i'd love to have an athena, I just dont know if the size would agree with my pocket heh.

it has umts. touch has only wlan. other than that it is the same i guess

got my replacement phone back and it is definitely more "solid" with little or no wiggle. The wifes is going pretty well after about almost 4 weeks.

mine is currently being checked out thru squaretrade, in the meantime I have since upgraded to an advantage!

Does anyone's Touch Dual slide loose vertically also horizontally??
...... my one does.....

yea, mine seems looser in both directions but still fully functional. the power button on top is now harder to use, which is somewhat annoying.
i, too, have the square trade warranty so may make use of it when the time is right.

i only have horizontal direction (the non sliding direction). the sliding direction keeps steady.
but it didn't increase since i got it. i will just watch it. maybe i use it to get a new device after a year

has anyone used the squaretrade warranty for this issue? how did they respond?

touchlasvegas said:
Now the touch dual has improved hardware specs from the touch right? or was it mainly just the slider keypad added to the dual? heh.
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Touch has 200mHz processor 64mb of RAM, Touch dual has 400mHz and 128mb RAM. Don't downgrade.

So far mine still holds firm.. might be a problem on some models only.

mine wiggle too, doesn't line up perfectly. but having owned a stellar then orbit 2 (3 diff orbits) they all had build shortcomings. i voided the warranty on my touch dual by taking it apart to line it all up better. when i got to the slide screws, 2 weren't even tightened up properly, loose. so i relined it all up and it still off a little. i didnt venture into the screen case, and tbh, if im that bothered i could buy a new case with screen for about $80 USD and see if thats any better. but, i think it has it's own charm, and will stick... for now

mine wiggles, too, but since i have it under warranty, until it gets worse, I'm going to stick through it. hehe.

Sprint Hero silver faceplate defect?

Hi everyone,
So I just received/activated/started using my new HTC Hero this week, and I really love the phone. Just today I noticed a strange new phenomenon that I hadn't seen or felt up until today. Wondering if anyone else has the issue, because I'm considering returning my phone to get a replacement - I've had it less than 5 days.
My front silver faceplate, where all the buttons are, seems to be a bit loose on the left side (by the Menu/Home/Send) key. When I press down on it ever so slightly, it makes a very quiet clicky noise - similar to a regular button press but much softer. The right side of the silver area also presses down, since it is just plastic, but makes no noise - just the left side.
This makes clicking the Menu and Home keys much less pleasureable considering it almost feels/sounds like I'm getting two "clicks." This is the type of hardware behavior I'd expect after having the phone for 6 months - not 5 days! To make matters even weirder, the problem seems to come and go, and I haven't figured out a definitive pattern to that yet. Should I return it for a new phone?
Anyone else noticing this (or any other type of physical defect) on your Sprint Hero?

I think you are just over reacting... Mine phone also does this and I have had it a month before release without any problem. I think it is just how the button is designed flush with the rest of the other buttons all in one plate.

I believe it's supposed to be that way as well. You're more to welcome to go to the retail stores and check out other Heros there to confirm.

Yes mine does this and it makes the phone feel a bit cheap. But I'll live.

I have 3 hero's in my family. One of them was creaky and drove me nutz, swapped it out at BB. New one works awesome..... I could not live with the creaky buttons. felt like my refurbed touch pro.... ewwww

Swap it out. It may be true that many DO do that but they SHOULDN'T and it represents a defect. Don't be told otherwise. My didn't/doesn't do that, my gf's did and we swapped it out for a working one. Have them open the boxes to find one you like. Sprint phone boxes are not sealed or taped shut, they just open so try till you find one (will probably be the first one you try out.)

I guess what bothers me the most is that it didn't do it when I first got it, I feel like my pressing the menu key too many times is what did it! It seems like a pretty bad design flaw... hoping they don't give me a hard time when I try to return it on Wednesday.
Thanks guys!

tduck said:
I guess what bothers me the most is that it didn't do it when I first got it, I feel like my pressing the menu key too many times is what did it! It seems like a pretty bad design flaw... hoping they don't give me a hard time when I try to return it on Wednesday.
Thanks guys!
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The Hero comes with a warranty. If it's truly a design flaw, then HTC will repair/replace the phone for the length of the warranty.
Like other people here say, all our phones do that, it's not that big a deal. I'm more concerned with the trackball. I mean, there's no way to remove it (that I've seen) to clean the mechanisms underneath. And if any of you remember when your mouse used to have a ball and not a laser pointer, those little wheels get really dirty and gunked up really fast. That's just sitting on your desk, I can only imagine how messed up the track ball will get going in and out of my pocket and being touched by filthy dirty oily thumbs all the time.

I know how bad a trackball can get I just got the Hero after having a BB Pearl 8130 for 1 1/2 years, I don't use the Hero's trackball anywhere near as much but I can see it has already picked up dirt from my fingers I just hope it doesn't turn into a problem like the trackballs on the BB Tour

that is normal, every SPrint hero i have seen does that, but like they said above, you can go to the retail store, (not a privetly owned one, they will make you go to the retail store) and see if it is a 'defect'

Mine doesn't do it. If it did I would return it.

I don't have this but my green phone button seems lower than the red one, making it a bit harder to press (especially cuase I have no nails due to biting them like crazy)

adhesive loosening on HD2?

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thats how mine is but in the bottom. not a big deal but i did feel it

several people reported the same thing before. screen not flush all the way around. there's no adhesive, the screen slides out of the outer sleeve if you remove the screws in back.

Oh...
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mine does it on the bottom.
it feels like there is a slight gap in between the bottom bezel and the screen.
It's not a problem at all, but it sure is annoying at times.

On the left side of my HD2 the screen is easier to push in at the top and bottom, but it takes a lot of pressure to make it "squeak".
If I had a cosmetic issue, you can bet I would be on a waiting list to get a replacement. The looks on these phones are nearly as important as the performance, IMHO.

oh i deff agree, @op, if you only just got it id be trying to take it back.

Same on mine at the bottom - just barely - if you slightly press between the usb and headphone jack you hear a slight (guess it sounds like) a click and you feel it slightly move. When the usb jack is plugged in it stops Some play and I don't think its worth returning - also don't think it will get worse. Case materials should have been a little more rigid. Think if you get a hard shell case or aluminum skin - when they become available you won't notice it. Talking to other guys with the HTC branded Euro version their build quality is a bit better. Think its pretty much the same with all HTC stuff - their branded models (TYTN TYTN II etc.) were build better than the AT&T versions - they also cost a lot more because they aren't subsidized.
Personally feel the HD2 of all the MS phones with the exception of the HTC TYTN I is the most solid. The Fuze which I just got rid of was probably the worst. The case was ok but the front keypad was pure junk - out of the box the thing felt like it was going to break and it never sat "square" in its opening. The USB ports on all of them were really weak and were super loose out of the box. The slide out keyboards always loosened up and had too much play.

stim141 said:
Personally feel the HD2 of all the MS phones with the exception of the HTC TYTN I is the most solid. The Fuze which I just got rid of was probably the worst. The case was ok but the front keypad was pure junk - out of the box the thing felt like it was going to break and it never sat "square" in its opening. The USB ports on all of them were really weak and were super loose out of the box. The slide out keyboards always loosened up and had too much play.
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For me, the Touch Pro 2 has top honors when it comes to "feeling" solid. My sister dropped it the other day and cracked the bevel, with a large triangle missing near the volume rocker and three other cracks on the bottom, top and opposite side.
I am encouraging her to return it and claim the insurance, but since there is no change in the quality of the phone's operation, she wants to keep it.
Again, for me, the TP2 seems more solid than the HD2, but the HD2 is very well-built compared to other phones. I am so paranoid about even putting my phone down on a hard surface, due to the sharp edges of the camera mount and the light metal case.
I will be installing my new invisibleSHEILD as soon as sirphunkee and I can make the time to meet somewhere clean (I have a 2yo at home ). I imagine my paranoia will drop a bit then...

I dropped my phone while working out at the gym.
I was on the treadmill, and dropped the phone from my hand to the treadmill belt, then it flew out (i was running pretty fast at speed 7) and ended up hitting the wall behind me. Well, I freaked out and ran over to check on the phone.
Even though I had NO protection, the phone was perfectly fine. Only a tiny scratch that's barely visible on the top left bezel, and everything was fine.
I really was surprised at the sturdiness of the phone.

Snarksneeze said:
For me, the Touch Pro 2 has top honors when it comes to "feeling" solid. My sister dropped it the other day and cracked the bevel, with a large triangle missing near the volume rocker and three other cracks on the bottom, top and opposite side.
I am encouraging her to return it and claim the insurance, but since there is no change in the quality of the phone's operation, she wants to keep it.
Again, for me, the TP2 seems more solid than the HD2, but the HD2 is very well-built compared to other phones. I am so paranoid about even putting my phone down on a hard surface, due to the sharp edges of the camera mount and the light metal case.
I will be installing my new invisibleSHEILD as soon as sirphunkee and I can make the time to meet somewhere clean (I have a 2yo at home ). I imagine my paranoia will drop a bit then...
Click to expand...
Click to collapse
My TP2 fell out of my hand in a parking lot, the thing didn't hit hard, but it left a small scratch on the screen (it was visible, but wasn't too obvious) and then some nicks at the corners of the device. It did look used. I returned it to T-Mo (I was still within 14-day remorse period) and used the money I got back to get an HD2 instead (for some reason I didn't qualify for either the full or the 11 month upgrade price, only 50 bucks discount... now that I think about it, I should have gotten it at full price, also, the day after it arrived (ordered online) T-Mo came out with the 2 for 1 smartphone, but alas, a new line was needed and I had no use for it).
I've dropped my HD2 at least 4 times since and there's not a nick on it. I figure the glass screen helps (as opposed to the TP2's plastic), even if it's a finger print magnet. I also have no problems with the screen or bezel being uneven, even after dropping it, nor have I had any single of the problems people complain about, so, go figure, I got the perfect production HD2.

Whew.... OK. Soooo glad to hear this isnt only my device. Mines is on the bottom. I also dont see it getting any worst and its so minor right now its probably not worth the hassle of returning. I tend to keep the gel case on it anyway..

thrashingdeth said:
thats how mine is but in the bottom. not a big deal but i did feel it
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Click to collapse
x2 same as mines.

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I had an issue with mine creaking, on the bottom. Mainly when I was pressing the start key, or back. Got a replacement and it seems better. For a phone seriously delayed I don't get how the quality is so terrible.

my first hd2 the camera lens started to rattle tmobile replaced it

Tm5078 said:
my first hd2 the camera lens started to rattle tmobile replaced it
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Click to collapse
Was it the camera lens or the casing around the camera?
After watching the tear-down video I could see how the camera casing could be improperly installed and loosen after a bit of handling, but I thought the lens was pretty solid...

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JWang158 said:
Seriously, this phone is turning out to be pretty half baked.
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Click to collapse
I disagree. Not sure if I got lucky or not, but my phone is in perfect condition despite being a month old and spending most of that time in my back pocket.
I've sat on it countless times, dropped it from my hand to the floor twice and dropped it from the car holder to the console in my vehicle so many times I can't count.
The only problem I have is with the SMS freeze, and I've solved 90% of that by keeping my inbox clean. If I have the money for a class 6 microSD card, I'd bet on having solved the other 10% of my problems.
Since upgrading my radio, I don't have any problems with dropped calls, missing texts, loss of 3G or any of the other popular issues that seem to be plaguing the new owners.
Since bad news always travels faster and wider than good news, one simply can't infer from the issues being discussed here that they are the norm. I would suspect a very small percentage of the HD2 owners frequent the forums here, and of those another small percentage are having hardware issues.
I've been through a few of these new phone releases here in the past and from my experience I would say that this is pretty normal for the first few months of a phone's release. In another month or so there will be a firmware upgrade to fix the freezing and icon switching, then a lot of the issues will switch from hardware to software. Soon after that, I expect everyone will be clamoring for the release of a Windows Phone 7 ROM, followed a few months later by a newer, faster phone that everyone will be switching to. A cycle, vicious but almost predictable.

[CLOSED] Loose hinge? Still an issue?

There is already an active thread discussing the hinge issue. Please direct further discussion here. PS, you are lucky I did not just delete this entirely! ~TheRomMistress
Hey guys,
For those who own htc desire z, hows the hinge for you already? How long have you owned the device already?
Other than that, hows the speed performance for you guys? In terms of web browsing and opening applications?
Thanks for your time.
Sent from my HTC Desire

Speed for me is awesome, and I'm still at stock speed, not tried overclocking yet.
My hinge is fine, just the same as when I initially got the phone (about two and a half weeks ago).
Unless your phone is faulty, I think the only people who have a problem are some who want to use their phone while lying in bed and holding the phone right above them. I never use my phone like that.

steviewevie said:
I think the only people who have a problem are some who want to use their phone while lying in bed and holding the phone right above them. I never use my phone like that.
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I do use it like this, every night, and no problem at all. The design is not faulty. When you hold it like that above your face whilst in bed the way the hand and fingers hold the device the screen stays open and does not fall down at all.
Every night I use it like this!

ayewhy said:
I do use it like this, every night, and no problem at all. The design is not faulty. When you hold it like that above your face whilst in bed the way the hand and fingers hold the device the screen stays open and does not fall down at all.
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Click to collapse
I know what you mean. I did actually try and the way I would hold the phone in that position it won't open for me either. Seems there are a few who hold their phone differently when laying down though, and then perhaps gravity means it does open.

steviewevie said:
...I think the only people who have a problem are some who want to use their phone while lying in bed and holding the phone right above them. I never use my phone like that.
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Click to collapse
Not strictly true. My hinge is fine - had the phone 9 days now and it's still as tight as it started out. My only problem is that the top half of the phone is not tight against the bottom half when it's closed - causing a tapping when using the touchscreen. I'm ok when I have a gel case on it which keeps the two halves separate and cushioned. Only problem is that this case makes it difficult to type on the top row of keys. I have another hard case which is thinner, but does not eliminate the tapping problem. I'm waiting for another case to arrive from the US which is rubber - hopefully will cushion like the gel, but be thin like the hard case.
I opted not change the phone since I have been told others have the same problem, and I didn't want to risk getting a loose hinge AS WELL AS the tapping...
At the end of the day this phone is pretty effing awesome otherwise (aside from a few little software issues - which will be fixed by devs on XDA no doubt), and I'm sure I will solve this problem one way or another, whether it's with a particular case, or worst comes to worst, sticking some of sort of thin cushioning material to the bottom of the top half of the phone - any suggestions, please feel free to let me know!!
I do wish HTC had just gone with a normal slider though, and this phone would be perfect.

My DZ is exactly as setspeed described..
I would add that while holding the DZ without the case mentioned by setspeed, it feels a bit like holding two thin phones combined together rather than one phone.
its really not as bad as it sounds but i would have liked it if there was some sort of latch or something to hold the screen tight to the keyboard while the device is closed.
I have the phone for two weeks now.. for the first couple of days I put a rubber case on it (the black case that T-Mobile sell for the G2) but i removed it very quickly as i felt it gave the phone a very bulky feeling to it.. the case is not very thin and the DZ is not the lightest of phones.
Im on the lookout for a thinner case too.. it would be great if there was a clear one as-well..
setspeed, please post your thoughts on the new case after you try it out
I also thought of adding some cushioning material to the bottom of the screen, I'm on the lookout for that as-well..
other than that, my hinge holds the screen tight in place while the device is open.. the screen opening while the phone is upside down is really not an issue.
I haven't rooted my phone yet, i don't really feel the need to.. I compared it to the old desire i bought for my girlfriend.
I think that the new Sense UI is a bit heavier on the system and so there are some places i feel the old desire is faster.
for example, when dragging down the notification view from the top of the screen, the new Sense gives you a list of recent apps used. sometimes it needs to populate that list and so dragging down the notification view is not as fluent as on the old desire. its not an issue because once it populates the list, it runs smooth very smooth as-well.
I think there is also a bit of lag while scrolling through menus. the lag clears after first scroll and then it runs smoothly again.
I'm sure that there are some optimized roms out there that take care of those small issues.
I had a hard time deciding which phone to buy - the old desire or the Z..
I'm actually really happy with my decision..
Its a very very good phone
Hope you found my thoughts useful

Slippy back

OK, so the Omnia 7 is my first Samsung device, always had HTC devices before (and still do).
Why the heck is it so slippy, and difficult to hold? the DesireHD (and HD2 before that and every other phone I've owned) sit quiet happily in my hand, the Omnia tries to commit suicide almost every time I hold it, and heaven help me if my hand is slightly damp!
Anyone got any decent ideas on how to make the thing more usable? is there perhaps an aftermarket battery cover that's OEM looking and slightly rubberised?

+1 - noticed this when I first got my phone but it seems to be some kind of coating that has worn off - at least my phone is far less slippery than it used to be. Tried different covers which worked ok but ended up being unhappy with the extra depth these added to the phone.

try the case mate shell, it's made of plastic so less slippery plus only adds a bit more bulk. i had the same concerns so had to buy it, and have since dropped my phone on its side directly on the pavement, and the case worked great, phone is fine.

I got myself a gelaskin, much better grip.

Got the official Samsung flip case from ebay France. Works great and is pretty slim.

e_421k said:
try the case mate shell, it's made of plastic so less slippery plus only adds a bit more bulk. i had the same concerns so had to buy it, and have since dropped my phone on its side directly on the pavement, and the case worked great, phone is fine.
Click to expand...
Click to collapse
Yeap, the case mate hard case is awesome. That was the first thing that i bought once i got my omnia 7.

GelaSkins FTW

REALLY annoying!
I just bought a case for £2 from Ebay!

yes indeed a very slippery phone, Im using my hd2 pouch until I can find the official case

Yes, it's a bit slick. But I've never had a problem with slippage in day to day useage. I guess it's just down to how you hold it.

Slippy i cant say. But the corved back ends up on the edges making the sides to thin to get a good grip. The problem gets escaleted with the button that is to sencetive. The total result is, you have to use the phone for a while to get used to it, and it sure takes a while. While calling there is no promblem for me, surfing, taking pictures that requers you to tilt and move the phone in your hand is the problem. And its the buttons fault.
cm case-mate offers what looks to be the best solutions. Specially the screen protector that comes with the pack is among the best i have seen. It keeps the glass look thats offerd without any screen protectors. Was also supprised how easy to mount it was.
I bought CM standard black solution, and it cured all the button problems and is now easy to hold. Its a bit ugly thou, but the plus side makes me use it. The overall experience is therefor greatly increased.
If any body tryed the "barely there" version, could you plz explain your view of experience. Does it keep the good look while offering a decient protection?

Also, does anybody experience a difference on responsivness between the back, and the search button? My back button is less sencitive and i find myself having to re press the button. While search button i so responsive i kan just stare at the button =D. Hope its not my device that is faulty.

Nakazul said:
Also, does anybody experience a difference on responsivness between the back, and the search button? My back button is less sencitive and i find myself having to re press the button. While search button i so responsive i kan just stare at the button =D. Hope its not my device that is faulty.
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Click to collapse
Both have the same sensitivity for me. It could be that you're using a slightly different angle with your finger/thumb on the buttons if you're holding the phone in one hand.

No, the angle doesnt matter. :-(
Sent from my Omnia 7 using Board Express

CONTACTMC said:
I got myself a gelaskin, much better grip.
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Best option, damn phones 'slippery like a fish' haha

Mine had the same problem, th eback button was not sensitive at all and sometimes didnt even work. I sent it back and got a replacement. Glad to say new one is Ok. I think this is a fault with some of these phones.