Database Users

Proximity Sensor Problem 1.61 :-( Is this the issue?

Hi all again,
I must saw I've NEVER had to do so many posting for a single phone... anyway.
I just updated my Leo to 1.61 via a tortuous goldcard process and the proximity sensor is still not working correctly My wife is the main user of the phone and I was watching her while on a call- the screen was on and off like some demented Xmas lights.
I have a theory regarding the problem. It's only my wife who has the problem with the phone, it's seems ok with me (but I don't use it as much!). The phone is very wide, and the proximity sensor is not central. I think that the sensor is missing her ear (she has small ears!). The gap between her ear lobe top and her head is too great for the sensor. I tested the sensor gap with my thumb and it seems to be around 1cm to activate.
The hardware solution is either move the sensor so it's central (that's not going to happen soon) OR increase the sensitivity of it.
Does anyone know how to change the sensitivity of the sensor OR anyway to completely disable the touch screen during a call.

Hmm I can not believe that, I've tested my sensor:
It put the lights out if i come closer that 1,5 cm next to the screen during a call. So it think this is not the source of your problem.
But: I'm running a 1.48 rom...

I had the proximity sensor behaving eratically upon installing a screen protector. Even though I installed the original HTC screen protector which has 2 holes to position exactly over the sensors but even then I had problems. Ever since removing the screen protector everything is okay again.
Just thought if your problem also coincides with installing a screen protector.
Regards

The problem occurs when your hair overlaps the proximity sensor, the light immediately comes on. Stick the phone back to the ear and the proximity sensor works perfectly on time.
p.s. ive long hair and I too faced this problem and figured it out by running a few test as mentioned above ;-)
Hope this helps.

well, I'm having the same problem and It's not caused because of my hair. it just sometimes works and sometimes doesn't. the test I make is using the palm of my hand. if during one call It's not working, it won't work no matter what you do. then if I make a call and its working, I can turn on and off the screen placing my hand in front of the sensor..

jpresencia said:
well, I'm having the same problem and It's not caused because of my hair. it just sometimes works and sometimes doesn't. the test I make is using the palm of my hand. if during one call It's not working, it won't work no matter what you do. then if I make a call and its working, I can turn on and off the screen placing my hand in front of the sensor..
Click to expand...
Click to collapse
I reckon you clear the area around the receiver and try doing a hard reset.
CAUTION: Take an individual back of your data rather than doing a full backup using some software.

same problem
Hi, I have the same random proximity sensor bug problem. During call accidental hang-up happens every day. I have short hair and no screen protector. Is there any solution for this yet? thanks.
I wrote to HTC already, but they claim there is no problem reported. Sory for my English.

Had a similar problem. My proximity sensor is now working fine. Install the 'Proximity Sensor for Screen Off v0.2' cab. Search the forum for the thread.

thanks for tip, hope this little app will "evolve"...

hi,
i had the problem with the proximite, that it is only working when the phone is in portrait mode. when im incall and portrait i can put my finger to the sensor and it is working perfect. when i rotate the display to landscape the sensor does nothing and the display stays on. unfortunatly i turn the phone sometimes on the way to my ear, and so the screen stays on.
i will try now the mentoined .cab and see what it does for me.
regards mad

(Video)Proximity Sensor Sensitivity Problem (TMOBUS HD2 vs HD2)

i think my proximity sensor is too sensitive because it ONLY works normal when i am outdoors at direct sunlight, but even when my shadow drops on the sensor it locks the screen, also in shade or in well lit indoors my proximity sensor doesnt work properly either.
i want to know if there is a way to change the SENSITIVITY of PROXIMITY SENSOR at will? i removed the screen protector so there is nothing on the way of the sensor.
also during a call pressing hardware buttons doesn't bring the device back from standby, hardware buttons are lit for a split second and nothing happens. is there any way to use the hardware buttons (except "end call" button of course ) during the call to turn the screen on?
t-mobile us hd2's proximity sensor works fine but mine has a problem, see the video here;
http://www.youtube.com/watch?v=OKCRqFYtLMs
thnx for your help..

Any idea?
Any idea? Does anyone have the same issue? Plz it's a very irritating problem I couldn't find a solution..

I havent own HD2, but eventually I will get it this year.. So, I wondering why you removed screen protector? because of sense Ui wont work with screen protector?

I removed the screen protector because I thought that it blocks the proximity sensor and cause it to malfunction, I searched the forum and some people had the same problem but solved it by removing the screen protector. But it didn't work in my case so I'm looking for a solution.
As you can see on the video the proximity sensor works normal under direct sunlight when i move it to the window, in the room it somehow doesn't work correctly..
(english is not my native language so pls excuse me)

Thank you
Thank you for your creativity with subtraction

Sorry for disturbing again but my problem is killing me i am desperate to find an answer could you pls at least share some ideas or recommend something to do?

İ emailed HTC for the issue and waiting for an answer, if you have any idea pls feel free to share i'm stuck with this annoying problem, thnx..

HTC's response
I do apologize there is no way to change the sensitivity of the proximity sensor on your device. You can try a soft reset by pressing the reset button on the back of the device. If that does not resolve the issue then you may want to do a hard reset on the device. Hard resetting the device will clear off the device and reset everything back to factory settings. You will want to back up your information from the device before doing the hard reset. If the hard reset does not resolve the issue then I suggest contact our support department..........
Click to expand...
Click to collapse
I guess I'ıı have to get the proximity sensor changed..
I searched eBay for a replacement but couldn't find it there are proximity sensor replacements for iPhones, I wonder if the iPhone's and HD2's sensors are the same?(probably not but I just want to be sure)

Hi a have the same problem. Did you found the solution?

well the promicity censor has nothin to go with light or shadows..it could be a glitch in the Radio or ROM try using a new radio or ROM

proximity sensor is dead?

hello,
I have a problem with the proximity sensor when I call someone the screen turns black and it won't turn on, only when I press the 'hang up' button.
I have read all posts about this problem and can't find the solution. I'm using the Energy Leo Denik themed rom.
Tried:
- Different roms
- Turn of all tweaks
- Hard reset
I'm not using a screen protector
Is there a possibilty to find out if the sensor is broken (hardware problem) with a test program?
I would really appreciate any help!

Do you have a screen protector in place? It may be that it has lifted and obscuring the sensor?

No, I don't have a screen protector or a case Thanks for the reply

You're not supposed to double post in multiple sections of the forum. I'm sure a Mod will close one of the two.

How can I delete one myself? I have searched but can't find, also in the edit/delete message section.

[Q] After phonecall screen don't weak up

I have latest Typhoon CM7 and after phonecall screen do not weak up. Phone is working (f.ex. i'm getting sms) but screen is black only buttons under screen is lighting. I read about it bug on few others forums but nobody know what is it. Moreover i have broken screen, i don't know does it matter.

could be a proximity sensor issue: when the problem occur just try to wake up the phone by putting a light source near the sensor (a lighter does the job) and see if the screen react. (see also this)

Trick with lighter working. So i must change touch screen. When i will do it, must I do something different for ex. clean light sensor?

before to change the screen i would look if it's possible to calibrate the sensor with some app. Or maybe it's just dust steady between glass/sensor so opening the phone (very carefully and following some good guide) and clean off may do the trick.

Same problem, no help, however in ICS after call you just press back button and screen comes on ^^

Try recalibrating the sensor as described above first
here's one app: http://forum.xda-developers.com/showthread.php?t=951858
Also try disabling auto brightness. and make sure you set a profile in setCPU with clock speed more than 800 MHz when in call, in case you're using setCPU.
the last tip makes the screen turn on faster after call, but if it's a sensor issue it won't help.

I used to have the same issue, it was caused by dust between the screen and the sensor. Worked fine after I cleaned behind the glass.

[Q] What mod allows you to disable the in-call proximity sensor?

Hi everyone,
Long story short, I got a used Nexus 4 off someone, everything works perfectly except the proximity sensor. During a call the screen blacks out and doesn't come back unless I hard reset the phone to hang up. I figured out it was a problem with the proximity sensor. Upon reading these forums and many other articles on Google about taking off the screen protector (which I don't have) and swapping the rubber "sensor" holder holes, I decided to open the phone up and take a look.
It appears that my phone is missing the rubber piece to hold the proximity and light sensors in place, making the sensor unusable and causing many issues with making calls. I've tried playing around with it using other peoples' suggestions and nothing has worked. I've decided to just find a way to disable the proximity sensor instead during a call, as I'll be quite satisfied with just a simple software fix.
Right now I am using Proximity Screen OFF to keep the screen on, but it drains my battery pretty hard. I was thinking to just flash my phone with a mod that allows me to turn the proximity sensor off during a call.
Any suggestions as to which mod contains this feature?
Thank you.