(Video)Proximity Sensor Sensitivity Problem (TMOBUS HD2 vs HD2) - HD2 General

i think my proximity sensor is too sensitive because it ONLY works normal when i am outdoors at direct sunlight, but even when my shadow drops on the sensor it locks the screen, also in shade or in well lit indoors my proximity sensor doesnt work properly either.
i want to know if there is a way to change the SENSITIVITY of PROXIMITY SENSOR at will? i removed the screen protector so there is nothing on the way of the sensor.
also during a call pressing hardware buttons doesn't bring the device back from standby, hardware buttons are lit for a split second and nothing happens. is there any way to use the hardware buttons (except "end call" button of course ) during the call to turn the screen on?
t-mobile us hd2's proximity sensor works fine but mine has a problem, see the video here;
http://www.youtube.com/watch?v=OKCRqFYtLMs
thnx for your help..

Any idea?
Any idea? Does anyone have the same issue? Plz it's a very irritating problem I couldn't find a solution..

I havent own HD2, but eventually I will get it this year.. So, I wondering why you removed screen protector? because of sense Ui wont work with screen protector?

I removed the screen protector because I thought that it blocks the proximity sensor and cause it to malfunction, I searched the forum and some people had the same problem but solved it by removing the screen protector. But it didn't work in my case so I'm looking for a solution.
As you can see on the video the proximity sensor works normal under direct sunlight when i move it to the window, in the room it somehow doesn't work correctly..
(english is not my native language so pls excuse me)

Thank you
Thank you for your creativity with subtraction

Sorry for disturbing again but my problem is killing me i am desperate to find an answer could you pls at least share some ideas or recommend something to do?

İ emailed HTC for the issue and waiting for an answer, if you have any idea pls feel free to share i'm stuck with this annoying problem, thnx..

HTC's response
I do apologize there is no way to change the sensitivity of the proximity sensor on your device. You can try a soft reset by pressing the reset button on the back of the device. If that does not resolve the issue then you may want to do a hard reset on the device. Hard resetting the device will clear off the device and reset everything back to factory settings. You will want to back up your information from the device before doing the hard reset. If the hard reset does not resolve the issue then I suggest contact our support department..........
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I guess I'ıı have to get the proximity sensor changed..
I searched eBay for a replacement but couldn't find it there are proximity sensor replacements for iPhones, I wonder if the iPhone's and HD2's sensors are the same?(probably not but I just want to be sure)

Hi a have the same problem. Did you found the solution?

well the promicity censor has nothin to go with light or shadows..it could be a glitch in the Radio or ROM try using a new radio or ROM

Related

Proximity Sensor Problem 1.61 :-( Is this the issue?

Hi all again,
I must saw I've NEVER had to do so many posting for a single phone... anyway.
I just updated my Leo to 1.61 via a tortuous goldcard process and the proximity sensor is still not working correctly My wife is the main user of the phone and I was watching her while on a call- the screen was on and off like some demented Xmas lights.
I have a theory regarding the problem. It's only my wife who has the problem with the phone, it's seems ok with me (but I don't use it as much!). The phone is very wide, and the proximity sensor is not central. I think that the sensor is missing her ear (she has small ears!). The gap between her ear lobe top and her head is too great for the sensor. I tested the sensor gap with my thumb and it seems to be around 1cm to activate.
The hardware solution is either move the sensor so it's central (that's not going to happen soon) OR increase the sensitivity of it.
Does anyone know how to change the sensitivity of the sensor OR anyway to completely disable the touch screen during a call.
Hmm I can not believe that, I've tested my sensor:
It put the lights out if i come closer that 1,5 cm next to the screen during a call. So it think this is not the source of your problem.
But: I'm running a 1.48 rom...
I had the proximity sensor behaving eratically upon installing a screen protector. Even though I installed the original HTC screen protector which has 2 holes to position exactly over the sensors but even then I had problems. Ever since removing the screen protector everything is okay again.
Just thought if your problem also coincides with installing a screen protector.
Regards
The problem occurs when your hair overlaps the proximity sensor, the light immediately comes on. Stick the phone back to the ear and the proximity sensor works perfectly on time.
p.s. ive long hair and I too faced this problem and figured it out by running a few test as mentioned above ;-)
Hope this helps.
well, I'm having the same problem and It's not caused because of my hair. it just sometimes works and sometimes doesn't. the test I make is using the palm of my hand. if during one call It's not working, it won't work no matter what you do. then if I make a call and its working, I can turn on and off the screen placing my hand in front of the sensor..
jpresencia said:
well, I'm having the same problem and It's not caused because of my hair. it just sometimes works and sometimes doesn't. the test I make is using the palm of my hand. if during one call It's not working, it won't work no matter what you do. then if I make a call and its working, I can turn on and off the screen placing my hand in front of the sensor..
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I reckon you clear the area around the receiver and try doing a hard reset.
CAUTION: Take an individual back of your data rather than doing a full backup using some software.
same problem
Hi, I have the same random proximity sensor bug problem. During call accidental hang-up happens every day. I have short hair and no screen protector. Is there any solution for this yet? thanks.
I wrote to HTC already, but they claim there is no problem reported. Sory for my English.
Had a similar problem. My proximity sensor is now working fine. Install the 'Proximity Sensor for Screen Off v0.2' cab. Search the forum for the thread.
thanks for tip, hope this little app will "evolve"...
hi,
i had the problem with the proximite, that it is only working when the phone is in portrait mode. when im incall and portrait i can put my finger to the sensor and it is working perfect. when i rotate the display to landscape the sensor does nothing and the display stays on. unfortunatly i turn the phone sometimes on the way to my ear, and so the screen stays on.
i will try now the mentoined .cab and see what it does for me.
regards mad

Proximity sensor sporadically functional

Hi
I have searched high and low through the forum and cannot find a definitive answer, so I'm hoping someone can help me out.
I am on a stock HTC 1.66 rom running wm 6.5, originally my proximity sensor worked a treat but after all the cabs and tweaks at seems to have been effected. When I receive a call it will sometimes work fine and other times not at all, very frustrating!
I have seen the proximity sensor app but its not ideal, I am looking for it to function as it does after hard reset (which was previously great!). Anyone got any ideas, I can post my reg keys etc. if that helps.
Thanks guys
Best way to have you happy - keep things manual. No matter what device or os you have, all those sensor toys are quite entertaining but not reliable on critical moments.
have you applied a screen protector recently?? the so called 'official' screen protectors from HTC don't allow the gap needed for the proximity sensor to function correctly....hope this helps.
It does not work entirely properly even without screen protector.
I have found that sometimes turning the phone upside down and back helps. It seems G-sensor is part of the process too.
Cheers for the replies.
I have no screen protector on the device. But I will steer clear of the HTC protector if that is the case.
If have just done a re calibration of the g sensor and it seems to have fixed the call screen off/on dilemma. Never thought that would be it, thanks for the idea!
Testarossa

proximity sensor is dead?

hello,
I have a problem with the proximity sensor when I call someone the screen turns black and it won't turn on, only when I press the 'hang up' button.
I have read all posts about this problem and can't find the solution. I'm using the Energy Leo Denik themed rom.
Tried:
- Different roms
- Turn off all tweaks
- Hard reset
I don't use a case or screen protector.
Is there a possibilty to find out if the sensor is broken (hardware problem) with a test program?
I would really appreciate any help!
Are you using any sort of case that obstructs the sensor, and have you made sure that the area in front of the sensor is not dirty?
No, I don't use a case or a screen protector and the screen is very clean. thanks for replying

In-call bug

I am currently running:
3.4.0 franco kernel
JOP40D - 4.2.1
And I have a really annoying bug on my nexus4 which I dont know if its just a fault on my phone or if its a setting that I have not configured.
Basically when I call someone the screen automatically switches off and there is no functionality, even when I press the power button the screen doesnt become active, which means I cant push keypad numbers when I am calling a number which has menu options, I cant hang up unless the other person does it first, and I cant put my phone on loudspeaker.
As soon as the call ends the screen becomes active again, Im sure that it has something to do with the camera sensor on the front of the phone because i know most of them detect when you are putting it up to your ear so then it turns off the touchscreen so that you dont acidentally touch the buttons with your face, with mine it just doesnt let you do anything at all when im in a call.
Would much appreciate any advice/help. Thanks in advance :good:
I believe you're referring to the proximity sensor. Do you have a screen protector with no cutout for the sensor or, perhaps, an incredibly oily face?
Agree with estallings15, I modified my screen protector and all has been well.
ahhhhhh right i have never thought to look into that, i assumed that the proximity sensor was just the camera which has a cutout on my screen protector but ive just realised that there is a small sensor on the left of the phone which I now assume is the proximity sensor.
OK i have just took my screen protector off and it works fine now! thanks for pointing that out
Maybe u guys could also help me with the other question that I posted on the q&a section lol :good:
much appreciated

Poco M3 - Proximity sensor error after lcd change

Hello everyone
I have just changed my Poco M3 's lcd screen (I bought one with the frame already glued to it).
When I turn it back on, There is random messages like "remove your hand from in front of the screen", and when I make a call, the screen remains black, and we can't have access to the screen, in short, the proximity sensor has a problem.
This problem sometimes happened before I changed the screen, but it is constant now.
Does Anyone know if this is a known issue?
Can you help me locate this proximity sensor ?
Is there a plug I did'nt connected correctly, or is it inside the screen?
Can the sensor functions be disabled? In the call settings, I couldn't find how...
If the proximity sensor is really defective, should the sensor allways detec something, or should it detect nothing?
Thank you
i have sam problem ,,,,any solution ?
rafikmob said:
i have sam problem ,,,,any solution ?
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Click to collapse
Nope.
fredfred41 said:
Hello everyone
I have just changed my Poco M3 's lcd screen (I bought one with the frame already glued to it).
When I turn it back on, There is random messages like "remove your hand from in front of the screen", and when I make a call, the screen remains black, and we can't have access to the screen, in short, the proximity sensor has a problem.
This problem sometimes happened before I changed the screen, but it is constant now.
Does Anyone know if this is a known issue?
Can you help me locate this proximity sensor ?
Is there a plug I did'nt connected correctly, or is it inside the screen?
Can the sensor functions be disabled? In the call settings, I couldn't find how...
If the proximity sensor is really defective, should the sensor allways detec something, or should it detect nothing?
Thank you
Click to expand...
Click to collapse
Yes.
I had the same issue.
In all the tutorials in you tube they noy showing the rubber part that laying between the proximity sensor and the screen.
So when you are replacing the screen and use a screen with a frame, you need to move the bottom and the top boards from the old frame to the new one, and when you are doing thay there is this tinny rubber, that is probably pop's out when you are pulling the top electric board and you not even know it.
I just realized that it missing until I gave up, and start to clean my working area, and suddenly I sat it.
You can sent me email to [email protected],
I can help you
Hi, thanks for the answer, I just figured this out yesterday, and now mine works too!!!
Try to disable pocket mode in lockscreen setting ...
Thanks for your answer, but my problem is solved, look at Edital1981 post.
Thanks

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