I just had mine activated, and when I dialed my voicemail, it was as if I was a brand-new customer. I called *2 and the woman told me that since the EVO supports advanced voicemail features, it has to wipe out my entire account.
I sure wish someone had told me that. I didn't see one thing on any forum about this.... Everything voicemail-related is now wiped from existance.
why arent you using google voice for voicemail?
this happens almost everytime you get a new phone.
Google voice isn't my cup of tea... they already have enough information on me...
ScrapMaker said:
I just had mine activated, and when I dialed my voicemail, it was as if I was a brand-new customer. I called *2 and the woman told me that since the EVO supports advanced voicemail features, it has to wipe out my entire account.
I sure wish someone had told me that. I didn't see one thing on any forum about this.... Everything voicemail-related is now wiped from existance.
Click to expand...
Click to collapse
What phone did you upgrade from? This happened to me when switching from the Pre to the Hero because of the completely different service required for visual voicemail.
Hmm.. I had to go through the setup again, but the one voicemail I had saved was still there after that process.
Related
Anyone had any issues with google voice? I have had phone calls not come through every so often, and contacts not blocked end up in the spam folder. Only fix I found was to deactivate my Sprint number and re-activate it 15 mins later on Google Voice. Friend has a Nexus S 4G and can not contact her unless I have google voice activated and even then it will go back and some contacts. If anyone has issue like this let me know.
i never really had an issue with google voice, but whenever i did have some sort of issue the first thing sprint reps would ask is "are integrated with google voice?" seems like they want to blame that first for any tech problems.
i got a new ns4g yesterday and decided ditch googlevoice, the novelty has worn of for me
Canadians' reply to American question
G'day,
You asked about Gvoice problems.
Not sure if your situation can be considered contextually similar to mine as I am doing a bit of trickery to be able to use the voicemail section from Canada.
The relevant problem for me is similar to your spam thing. Very rarely, and randomly to boot, voicemail left for me will vanish ... I only know it was left for me because the leavers informed me. No hint whatsoever that it ever happened.
Aside from that its been good to have a voicemail that can SMS me, transcribe to text and just overall be what I thought my OVERPRICED carriers voicemail should be. Already pay far too much for cellular anything in my opinion.
floydlloyd said:
G'day,
You asked about Gvoice problems.
Not sure if your situation can be considered contextually similar to mine as I am doing a bit of trickery to be able to use the voicemail section from Canada.
The relevant problem for me is similar to your spam thing. Very rarely, and randomly to boot, voicemail left for me will vanish ... I only know it was left for me because the leavers informed me. No hint whatsoever that it ever happened.
Aside from that its been good to have a voicemail that can SMS me, transcribe to text and just overall be what I thought my OVERPRICED carriers voicemail should be. Already pay far too much for cellular anything in my opinion.
Click to expand...
Click to collapse
Please let us know how you managed to get it working in canada
Sent from my Nexus S using XDA App
I'm not sure how he does it but I have my Nexus on Boost and supposedly you can't use Google Voice mail on a prepaid service but mine works. All I did was go through the setup on the google voice app and set it to be my voice mail...I didn't set up anything through the online settings from my computer. But the funny thing is if I reject a call myself it will send it to my Boost voicemail....if I let it just ring out, it will go to Google Voice mail. Don't know if that helps in your case but it works for me.
Story of the guy who thought in circles !!!
asb123 said:
Please let us know how you managed to get it working in canada
Click to expand...
Click to collapse
Well ... Joke was on me !!
At first I thought I had discovered the Holy Grail ... (fool ... I am I am) I erroneously thought that I could beat the system by forwarding unanswered / phone off type calls to Google Voice, then use "Google Voice Callback FREE" app to "intercept" the "outgoing" forwarded call.
Damn ... worked really well in my coupla tests with friends etc but I quickly realized, once my online call log was posted (roughly 3 hour wait plus or minus) I was essentially just calling Google Voice using INTERNATIONAL LONG DISTANCE ... not good, I was prepared to eat the coupla minutes there, so not ready to fall on sword or anything just yet LOL
( Must have been on some heavy drugs 'cause I never stopped to realize that the forwarding is out of my hands and done at the carriers end FIDO.ca in my case)
Unless there is a way to do forwarding LOCAL to the phone or maybe have it answer THEN redirect the call using tasker or some other programmatic method I think I'm stumped ... of course I'm stumped just like the rest of us Canucks. LOL
I have a long distance plan that gives me free minutes to the US that I never use ... tried setting my voicemail # in Android to dial it ... then pause (tried comma and semicolon) then dial my Gvoice number ... No go there ...
Aaaaaargh ... lotta wasted time really without thinking it thru b4 hand AND here I was thinking that I had figured it out, so I posted that yesterday.
So out of all this blah blah blah Coupla questions
1. Is the forwarding TRULY out of my hands and done at the carriers end?
2. is there SOME way I can redirect incoming unanswered calls locally on my phone so that "Google Voice Callback FREE" app can intercept it?
Sorry to get any hopes up with my "genius" non-discovery
Floydlloyd
budphone.ca cheesy interface with ads BUT voicemail & Canadian Long Distance free
Me again,
For those too cheap ...like myself, to pay even more for voicemail. I got this in a tweet a while back and ignored it thinking I could get the Gvoice thing going "somehow".
budphone(dot)ca
Labatts breweries wants our "consumerist" attention so thru freephoneline.ca they are offering this ... get a phone number and long distance calling to many cities in Canada + voicemail + forwarding to normal phones + coupla other things ... go see if you're interested. I dont work for BUD or Labatts BTW. I just like the free voicemail ...1 day only so far.
I signed up and it is OK for me for now. I really only wanted the voice mail. It does give me an alternate phone number too ... without affecting my current FIDO cell plan.
I already have long distance at $.25 per call in North America no matter how long the call is ... (dial a number ... pause ... dial target number. Works on cellphone homephone etc.
I haven't left it off the hook for days or anything to see if the "no matter how long the call is" thing is true, but hours on end is no problem.
This was called talk 25 with win-tel who now seems to primus.ca and it seems they've abolished that SUPER deal except for grandfathering AFAIK You can look there too to see if they offer any killer deals.
Whew ... lotta babbling there ... but might spark some Ideas perhaps?
Floydlloyd
Google Voice is available in Canada at the 403 (Calgary, AB) area code. Google will let you set it up if you sign up over a vpn. Buy yourself a cheap DID.
Whenever I roam at work and people call, they say it just rings and rings and wont let them leave a voicemail for me. Im using roam control to force roaming otherwise I get no signal at all
Anyone know what could be wrong?
I also used a google voice number as well and tied that into my account, but deactivated it a few months ago since I didnt like it. Im not sure if that messed anything up either?
redspeed said:
Whenever I roam at work and people call, they say it just rings and rings and wont let them leave a voicemail for me. Im using roam control to force roaming otherwise I get no signal at all
Anyone know what could be wrong?
Click to expand...
Click to collapse
Are you allowing data when roaming? I think visual voicemail used data to deliver the message.
Edit: Sorry, didn't read carefully. Nevermind.
poit said:
Are you allowing data when roaming? I think visual voicemail used data to deliver the message.
Click to expand...
Click to collapse
He's not talking about getting them, he's talking about people not being able to leave them. I haven't heard of this before, but I'm guessing it has something to do with Google Voice, and not just that you're forcing roaming.
Sprint had outages here in Phoenix. My gf called me and could not get the option to leave me a voicemail either. Sucks when you're waiting for a call about a job.
Sent from my SPH-D700 using XDA Premium App
Turns out it was not just while roaming, people could not leave me a voicemail at all.
When I linked my google voice account to sprint, it deleted my sprint voicemail due to a glitch. When I deactivated google voice, my sprint voicemail remained deleted.
I had to call in several times for them to reactivate my voicemail for me.
FYI be careful if you use the google voice link feature.
redspeed said:
Turns out it was not just while roaming, people could not leave me a voicemail at all.
When I linked my google voice account to sprint, it deleted my sprint voicemail due to a glitch. When I deactivated google voice, my sprint voicemail remained deleted.
I had to call in several times for them to reactivate my voicemail for me.
FYI be careful if you use the google voice link feature.
Click to expand...
Click to collapse
It's not the google voice. It's the network. I havent been able to call out or make a call from home in 4 days now. When my girlfriend called me from work today she could not even get my voicemail. Thank you Sprint and stupid iPhone users.
MikeyLee said:
It's not the google voice. It's the network. I havent been able to call out or make a call from home in 4 days now. When my girlfriend called me from work today she could not even get my voicemail. Thank you Sprint and stupid iPhone users.
Click to expand...
Click to collapse
I think in this case it was google voice since I used it briefly last month, and thats when the voicemail issues started. A lot of people were telling me they couldnt leave voicemail but i didnt think much of it at the time. When I talked to sprint they told me my voicemail was deleted from my account at the same time I started google voice so it cant be a coincidence.
Moved from an iPhone to the N4 on AT&T about a month ago. Until today I did not realize that the voicemail feature does not work (might be a blessing in disguise ). I do not use any app for visual voicemail though that's how the iPhone worked. I tried dialing 1 for voicemail and AT&T prompts me to enter my voicemail number, I enter my mobile phone (10 digits) and it says "invalid mailbox number" or something to that effect. I suspect it's because it used to work differently on the iPhone. Also if I call my cell from a different phone it just rings and rings, it never goes to voicemail, so I guess I have no voicemail service.
Anyone know how to get it to work or should I just get the AT&T visual voicemail app from the play store and hope that works? I know, last resort is to call AT&T, which I try to avoid if possible.
sirxdroid said:
Moved from an iPhone to the N4 on AT&T about a month ago. Until today I did not realize that the voicemail feature does not work (might be a blessing in disguise ). I do not use any app for visual voicemail though that's how the iPhone worked. I tried dialing 1 for voicemail and AT&T prompts me to enter my voicemail number, I enter my mobile phone (10 digits) and it says "invalid mailbox number" or something to that effect. I suspect it's because it used to work differently on the iPhone. Also if I call my cell from a different phone it just rings and rings, it never goes to voicemail, so I guess I have no voicemail service.
Anyone know how to get it to work or should I just get the AT&T visual voicemail app from the play store and hope that works? I know, last resort is to call AT&T, which I try to avoid if possible.
Click to expand...
Click to collapse
You need to call att and tell them you are no longer using an iPhone. Voicemail is set up in a special way specifically for the iPhone, at least on att it is. I had to do the same thing a couple years ago when I moved to the first galaxy s. It's stupid.
Sent from my Nexus 4
Endoran said:
You need to call att and tell them you are no longer using an iPhone. Voicemail is set up in a special way specifically for the iPhone, at least on att it is. I had to do the same thing a couple years ago when I moved to the first galaxy s. It's stupid.
Sent from my Nexus 4
Click to expand...
Click to collapse
Ah, thanks. People in the community know more than AT&T of course When I called them to get the data going on my N4, they first put me on some Blackberry plan that stopped working after a day. It took another call to get provisioned for the "phone" APN. You'd think that they should have noticed I no longer have the iPhone and they would have fixed my voicemail too...
So getting the AT&T Visual Voicemail app won't help if my voicemail is setup for iPhone right? What's interesting is that calls to my mobile just keep on ringing, they don't go to any voicemail, iPhone or otherwise. I guess somehow the system knows I don't have an iPhone, but it doesn't do anything to fix it.
Google Voice
You should just install the Google Voice app and follow the setup instructions, it's much better than visual voice mail
sirxdroid said:
Ah, thanks. People in the community know more than AT&T of course When I called them to get the data going on my N4, they first put me on some Blackberry plan that stopped working after a day. It took another call to get provisioned for the "phone" APN. You'd think that they should have noticed I no longer have the iPhone and they would have fixed my voicemail too...
So getting the AT&T Visual Voicemail app won't help if my voicemail is setup for iPhone right? What's interesting is that calls to my mobile just keep on ringing, they don't go to any voicemail, iPhone or otherwise. I guess somehow the system knows I don't have an iPhone, but it doesn't do anything to fix it.
Click to expand...
Click to collapse
The at&t VVM app won't work on the N4 as it's not one of the phones that the app supports. Just get Google voice and let that be your VVM. It's much better than the crappy at&t app (I used it on my vivid...)
Sent from my Nexus 4 using xda premium
Thanks everyone for your help. I called AT&T and got the VM going, old school long press "1". Good enough for now. Not a big VM user, took me almost a month to notice the voicemail was not working on my N4
Yes, I know about GV and I might actually port my mobile number to GV soon.
Mine sure as hell works. Got the nastiest voicemail ever from my ex. Blessing in disguise is right.
Funny thing is AT&T told me my voicemail service "expired". Gotta check the expiration date next time
I have been a Verizon Customer for longer that it has been Verizon.
Service in my area has been great... up until the last year or so. Basically since they put 4G here. I no longer have service in my office, or several other places that I frequent. I travel alot and most always have verizon service where I go.
So here is the dilema... I don't want to lose my phone number! I was thinking about porting my number to another service, cause I do not want to lose my number... I have had it forever. But at the same time I do not want to lose my verizon line until I know that the other service is ok for me. primarily the unlimited data.
Anyone have any ideas?
Chris
cseeley said:
I have been a Verizon Customer for longer that it has been Verizon.
Service in my area has been great... up until the last year or so. Basically since they put 4G here. I no longer have service in my office, or several other places that I frequent. I travel alot and most always have verizon service where I go.
So here is the dilema... I don't want to lose my phone number! I was thinking about porting my number to another service, cause I do not want to lose my number... I have had it forever. But at the same time I do not want to lose my verizon line until I know that the other service is ok for me. primarily the unlimited data.
Anyone have any ideas?
Chris
Click to expand...
Click to collapse
This is a issue a growing number people are encountering now a days. I would suggest that you take look into T-Mobile network Test Drive offer an see if they are for you.I know that in my area T-Mobile is terrible so I'm with Verizon till I get kicked off Unlimited then it looks like it's Sprint time. The porting of the number won't be too much of a issue as most company's do that now. I don't know what happened when they flipped the 4G switch but their towers weren't ready.
cseeley said:
I have been a Verizon Customer for longer that it has been Verizon.
Service in my area has been great... up until the last year or so. Basically since they put 4G here. I no longer have service in my office, or several other places that I frequent. I travel alot and most always have verizon service where I go.
So here is the dilema... I don't want to lose my phone number! I was thinking about porting my number to another service, cause I do not want to lose my number... I have had it forever. But at the same time I do not want to lose my verizon line until I know that the other service is ok for me. primarily the unlimited data.
Anyone have any ideas?
Chris
Click to expand...
Click to collapse
Go get a new number from some other carrier then forward your Verizon number to it till you get it figured out then port or not
cseeley said:
I have been a Verizon Customer for longer that it has been Verizon.
Service in my area has been great... up until the last year or so. Basically since they put 4G here. I no longer have service in my office, or several other places that I frequent. I travel alot and most always have verizon service where I go.
So here is the dilema... I don't want to lose my phone number! I was thinking about porting my number to another service, cause I do not want to lose my number... I have had it forever. But at the same time I do not want to lose my verizon line until I know that the other service is ok for me. primarily the unlimited data.
Anyone have any ideas?
Chris
Click to expand...
Click to collapse
This one's easy. Port your phone number to Google Voice. Then get a new number from Verizon for your existing phone. Install the Google Voice app on your phone and all of the incoming and outgoing calls will be via Google Voice using the number your ported there.
I've had Google Voice as my primary number for years and I'm completely independent of any carrier or single phone. In fact, when someone calls my phone number it rings on my cell phone, my home phone, my office phone, my tablet and my PC. My wife giggles every time I get a call because it sounds like I'm in a clock store with all the alarms going off at once.
If you get a new phone from another carrier just install Google Voice on it and both your old cell phone and new phone will ring at once. You will be completely independent of a carrier. I am so independent of the carrier that I have no idea what phone number is on my current cell phone. I'd have to look in the settings to see what it is.
Two caveats:
1) You will need to use Google Voice for text messaging. If you use any other text messaging app it will show that the message came from the cell phone's number and not Google Voice's number.
2) Google Voice messaging doesn't handle MMS texts. You can't send/receive photos or videos.
One huge advantage:
You can send/receive texts on your PC by going to Voice.Google.com and logging in. In fact, your entire text messaging history is stored in the cloud. Get a text and it shows up on your phone, on your tablet and in your browser. Immediately. When I'm on my computer and I hear my phone chime that a text has arrived, I never take my phone out, I just look at the text in my browser. It's so much more convenient than any other messaging app that I would never change.
Yeah... I already use google voice quite a bit with a different number.
Here is the problem, if I port my number out of Verizon, their system automatically closes the line when the port is complete. It is no problem getting it turned back on, but then I lose the unlimited data.
That is where my problem lies.
Chris
TabGuy said:
This one's easy. Port your phone number to Google Voice. Then get a new number from Verizon for your existing phone. Install the Google Voice app on your phone and all of the incoming and outgoing calls will be via Google Voice using the number your ported there.
I've had Google Voice as my primary number for years and I'm completely independent of any carrier or single phone. In fact, when someone calls my phone number it rings on my cell phone, my home phone, my office phone, my tablet and my PC. My wife giggles every time I get a call because it sounds like I'm in a clock store with all the alarms going off at once.
If you get a new phone from another carrier just install Google Voice on it and both your old cell phone and new phone will ring at once. You will be completely independent of a carrier. I am so independent of the carrier that I have no idea what phone number is on my current cell phone. I'd have to look in the settings to see what it is.
Two caveats:
1) You will need to use Google Voice for text messaging. If you use any other text messaging app it will show that the message came from the cell phone's number and not Google Voice's number.
2) Google Voice messaging doesn't handle MMS texts. You can't send/receive photos or videos.
One huge advantage:
You can send/receive texts on your PC by going to Voice.Google.com and logging in. In fact, your entire text messaging history is stored in the cloud. Get a text and it shows up on your phone, on your tablet and in your browser. Immediately. When I'm on my computer and I hear my phone chime that a text has arrived, I never take my phone out, I just look at the text in my browser. It's so much more convenient than any other messaging app that I would never change.
Click to expand...
Click to collapse
Is anyone having issues getting the visual voicemail set up? Att is telling me they are having connection time outs with the voicemail. I've had everything reset a few times and it's still not working. Just curious
Haven't had an issue. Worked right out of the box.
@OP,
Yes I can't get mine VVM to work either. I actually just used my sim from my iPhone and yet when i try to setup VVM it tells me I don't have that on my plan. I swear AT&T can really be a PIA. So I will probably need to contact CS.
Mine doesn't work but I didn't have it on my plan before ordering this phone.
I did the same thing with my iPhone Sim. Maybe that's the problem.
I have the S7 (trying to get it exchanged for the Edge but no Best Buy's have them in my area right now); picked it up Tuesday at Best Buy and used the SIM card that came with it. Called Tech Support and worked with the girl for almost an hour before she sent an escalated ticket to the next level of tech support. She thought maybe because the official launch was today (3/11) that might be why it wasn't working Tuesday. I have a text message to call AT&T just haven't had the time but after just checking now, it still won't set up. I even had my voice mail profile blown out and had to recreate it from scratch with tech support on the phone and it still made not difference. Going to give it a few more days and then I might be taking it back to Best Buy for el-refund-o. Love the phone other than that. Just my two cents, take it for what it's worth. Have a great evening everyone.
I disabled that as soon as I opened the box. Google voice works like a charm.
Sent from my SAMSUNG-SM-G935A using Tapatalk
I cant get google voice to work either lol
If you used an iPhone SIM it will soft-brick Visual Voicemail, or at least it did for me. I had to go to AT&T and swap my SIM card out with a newly provisioned one. Then I had to call tech support and have them wipe my voicemail settings. After all that I was then able to setup VVM as expected. It works great now.
Guess I need to call again. I went to the store and got a new Sim card and the guy there reset my password only I suppose. So now it doesn't say my account doesn't have vvm it just says unable to set up
cubedwell3r said:
If you used an iPhone SIM it will soft-brick Visual Voicemail, or at least it did for me. I had to go to AT&T and swap my SIM card out with a newly provisioned one. Then I had to call tech support and have them wipe my voicemail settings. After all that I was then able to setup VVM as expected. It works great now.
Click to expand...
Click to collapse
Darn Skippy. Iphones have the WiFi calling enabled and it's not compatible with the Samsungs and that was the issue after Sim change. Or so 611 lady said!
Litebulbcw said:
Guess I need to call again. I went to the store and got a new Sim card and the guy there reset my password only I suppose. So now it doesn't say my account doesn't have vvm it just says unable to set up
Click to expand...
Click to collapse
Same happened to me. I had to have them wipe all my VM settings, including any custom greetings that I had. Once the VM system was wiped it let me setup VVM without any hiccups. Good luck!
No problems here. Coming from other androids though, using same sim.