can anyone help? I can't seem to be able to add more than 2 gmail accounts on my Hero running 2.1.
Anyone else have this issue or is it just me.
I get the error "Can't establish a reliable data connection to the server. This coul be temporary problem or your phone may not be provisioned for data services."
I don't get I know I have data.
What steps are you using to set it up? Are you doing it from initial setup or from the accounts and sync menu?
Related
I've had very bad luck with using my Gmail account on my new Touch HD so far. Anybody else had problems with this?...
Here's what I've observed:
I've installed the Gmail Java client but haven't been able to login to my Gmail account with it even once. It fails to sign on every time, saying "this program requires a working data connection". Of course, I'm sure that I'm using the correct user name and password. I've also tried entering just "username" into the first field rather than "[email protected]". Didn't change the result. Meanwhile, I can connect to the web via Opera Mobile and Opera Mini just fine and use other network-enabled apps like Google Maps. So, I do have a working connection. I've also tried turning off my data connection so that it's established from scratch on the next attempt. It didn't help. Turning on airplane mode for a little while and then turning it back off to try again didn't change anything either.
I've set up Gmail as an account in Outlook Mobile. Initially, I just used the automatic setup. It worked fine at first. It downloaded an initial set of that day's e-mails. I'm pretty sure a later send/receive also retrieved an additional messages even. But it stopped working at some point after that and, ever since then, this Outlook account hasn't worked either. It keeps showing an "error synchronizing" message on the status bar and I get a pop-up saying "cannot connect with current connection settings". There's nothing wrong with my connection settings, as I explained above. I try a website (that wasn't cached) on Opera Mobile immediately after this and it comes up fine. I've also tried a warm reset, but it didn't do anything. I've then deleted the Gmail account and created it from scratch using the manual approach explained here and on the Gmail site (starting with "[email protected]" as the fake address, and so on). Still, no go.
Meanwhile, I can login to my Gmail account via Opera Mobile on the same device (or from any desktop machine) just fine.
This is only the second day I've had this device and I had spent last night installing a bunch of applications on it (which I'm accustomed to using). Some of these were networking-related applications, too. However, I'm pretty sure that my Gmail account in Outlook Mobile was set up and was (temporarily) working after installing all those apps. So, I don't see that much chance that something I've installed might be causing the problem. (But I'll still try a hard reset and start from scratch as a last resort, if I have to.)
Is anybody else seeing anything like this? Specifically anyone who's using the Touch HD on AT&T's EDGE network, perhaps? Because, I'm beginning to wonder if I should suspect some weirdness about the network. That is partially because I also noticed another strangeness last night: The white square background of the "E" logo for the EDGE network on the Touch HD turned from a solid white to a "cross-hatch patterned" or "faded" appearance for a few hours. During that time, I couldn't connect anywhere at all. I tried a few things and some resets, but nothing changed it. That was the status last night as I went to bed. This morning, I woke up, and the logo was back to normal and all connections (with the exception of Gmail) worked fine again. So, that's why I think that strange logo was due to an AT&T network issue. Assuming that one was an AT&T screw-up, I'm now wondering if another more minor AT&T network screw-up might still be at play that prevents me only from connecting to Gmail. (Something specific to SSL connections, perhaps?...)
Incidentally, after typing the end of that last paragraph, it occurred to me to try an SSL connection. I tried the web-based mobile login page for Gmail in Opera Mobile once again. (It uses HTTPS.) It worked fine. So, it can't be a fundamental problem with SSL connections either.
Or could Gmail be experiencing some short-term anomalies with their IMAP server at the moment? Anyone seeing anything like this with them at the moment when using IMAP?
I'm completely stumped. I can't even imagine what else might be going wrong.
Any ideas as to what I should try next?
It turns out that I solved the mystery myself. For those who might have the same problem, let me explain...
The problem was that my cellular network data connection was set up to use a proxy server. I can only guess why it initially worked, which must have been because I think I did a new "connection database" download after Gmail (as an Outlook account) worked successfully for a while. I suppose the settings were correct before the connection database update, and the update must have screwed up things. (The Java-based Gmail was something I installed very late anyway, so my first attempt at using that must have been after the connection database update.)
To fix this, I needed to go to Settings -> Connections (tab) -> Connections (item) -> Manage Existing Connections -> Proxy Settings and deselect the checkbox labeled "This network uses a proxy server [...]". That fixed the problem for both the Gmail account in Outlook Mobile and the Java-based Gmail app.
I am facing an issue with my HTC HD2.
I am not able to sign in to any of the IM clients (IM+, Palringo, Nimbuzz etc.)
There is no error message about connectivity failure and all the programs fail to connect me to any of the services like yahoo,gtalk etc. Just keep reconnecting to the servers/client services.
Also, i am not able to configure yahoo mail on my handset. If someone has done it before pls guide me through on how to setup Port configurations for POP3/IMAP4!
The browser and weather updates are working normally and I am able to use the other programs using data connection.
Do i need to manually configure settings in each of the IM programs?
Pls suggest
Any pointers/help is appreciated!
Hi,
I am being asked by a family member for some help. I should know what to do but at my age memory has let me down a little so I wonder if anyone can give sensible advice?
They have a Tattoo and are trying to use the Market. When they run through (over WiFi or GPRS) the setup wizard it fails them. Always at the same point. When they enter their Gmail account id and password the wizard goes off to verify this. They have a Data enabled SIM and can watch YouTube, surf the web, send and receive pop3 mails. From the web browser they can log into their gmail account no problem.
So back to the Market setup wizard, we choose sign up and enter the correct logon details. It states that it is contacting the Google servers to setup the account. Then the logon fails and reports back that there is a network error. The exact message is:
Can't establish a reliable data connection to the server
This could be a temporary problem or your SIM card may not be provisioned for data services. If it continues, call Customer Care.
I have a painful memory that I had the same problem in the past. I cannot remember exactly what I did to fix it now (-(
I have created the gmail account separately and have entered the credentials but still cannot connect...
Can anyone solve this issue please?
All the best,
Sam
Have you tried to restart phone?
I once had a problem just as i bought it. I called HTC who told me to make a factory reset. It solved the problem.
I am one of our Exchange admins here at that company.
One thing we are seeing a growing number of are Android devices throwing an error every so often when a user is syncing mail with their mailbox on our Exchange 2010 servers.
Users are able to setup the account without issues. It seems when they are connected to wifi, they will get the "can't connect to server".
Sometimes it keeps doing this, other times it syncs fine.
One of my network guys will be helping me tomorrow, but in the meantime I wanted to see if anyone else has seen this. I googled and it seems to be a common problem with no answer.
Another thing is, is it possible to turn on some type of logging for the email app? I would like to see if it throws an error in the log.
Would this be the debug logging? Sorry, I have never gatehered logs before on an android device.
I will say I saw this when i was syncing my S3 (I just stopped syncing it so I can 'unplug' when leaving work )
I'm on Exchange 2010 and don't have any issues with my Note II or 10.1. When I was on ICS a phantom "cannot connect” message would randomly pop-up but everything still worked the way it was supposed to. It went away when I updated to JB. Some folks got rid of it by clearing cache and data in the e-mail app and re-inputting their settings from scratch. I'm guessing it's a server-side security policy issue that's preventing the device from authenticating if there's no connectivity at all.
I assume you've already run this...
https://www.testexchangeconnectivity.com/
lardo5150 said:
It seems when they are connected to wifi, they will get the "can't connect to server".
Sometimes it keeps doing this, other times it syncs fine.
Click to expand...
Click to collapse
This can be caused by lack of a FQDN A record in the DNS server, resulting in the handhelds inability resolving the internal exchange server by using the external address.
Example;
Exchange server is called EXCH01 (192.168.1.10)
external webmail address is owa.somecompany.com (200.200.200.200)
Activesync on phone is configured with external webmail address.
While the phone is on the internal wifi it requests owa.somecompany.com and resolves 200.200.200.200, however most SMB/Enterprise firewalls will not easily NAT into itself.
In a proper configuration the dns server for 192.168.1.X wireless should have a A record pointing owa.somecompany.com to 192.168.1.10.
This will also address outlook anywhere issues.
Hi
I'm hoping someone can help me.
I am trying to setup Microsoft Exchange for an outlook.com email address and every setting I have used is failing and doesn't work. I have tried majority of the domain/server address settings that are shown or has worked for others but to no avail.
I keep getting "Setup Incomplete, cannot connect to server, Try again after checking network connection..."
I have tried over data & wifi & I know 100% my password is correct.
Help!!!