First I would like to say that I think it is slightly ridiculous that everyone is wasting their time trying to get 2.2 in Q4. Specially when SE have already promised to upgrade the device in Q4; which probably means Q1 of 11'. There is also a very good chance that this upgrade will be 2.2. And, to anyone who knows how the leadership at SE think, this makes perfect sense.
But why are people even asking for the 2.2 when the 2.3 which is currently being engineered to actual phone models and is scheduled to go on sale Q4?
There will soon be more time spent attempting to root the X10 than it took on the ps3. Obviously we all need to keep the faith, but. Truth be told many of us would have dropped SE like a bad habit had we not been able to root the past few flag ship devices. Because all this flashy hardware means nothing if there are devices with less impressive hardware that out produce our phones because the 'other' company has figured out how optimize the latest available software.
So it came to me: I read some where that SE claims they patched this phone up nice and tight as a favor to their customers Because too many people were bricking their phones. It is also a benefit to SE since they do not get loaded down with telephone calls from disgruntled owners.
So here is my idea. Forget all the angry posted, and forget signing a petition for the 2.2 (when the 2.2 is what you will most likely get anyway). If you want to be angry about something be angry that this phone wasn't 2.x in May. And the angry posted threads and petitions are pretty much world wide now.
Here is what we all do: Pick up your telephone and call SE customer service and tell them you want the 2.3 in Q4. Call them once a week and make the call take as long as possible. If we all called once a week we would drive SE mad! Tell your SE rep that you are tired of waiting so long for updates that are already last years products. They would have only two choices. 1) release the root to the X10 them selves or, 2) give us the 2.3 in Q4
Everyone: CALL SE AND DEMAND MORE!
Umm... no thanks, Mr. Angry.
yetep said:
Umm... no thanks, Mr. Angry.
Click to expand...
Click to collapse
I am not angry at all. I find the whole situation rather humorous. But for those who want results, I would recommend calling customer service to complain.
But please, no matter how you manifest your complaints, please ask for the 2.3
ya...atleast we can let SE know that we are not happy.
lol fill there call centers with os upgrade request weekly. not a bad idea haha
robbyf66 said:
lol fill there call centers with os upgrade request weekly. not a bad idea haha
Click to expand...
Click to collapse
Haha, made me laugh reading this
You think they would notice a few thousand calls per day all demanding the 2.3 in Q4?
I think it's a great idea, if I do say so myself.
Here are the world wide contact phone numbers.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist
We hope the only reason for the delay is the mediascape and such crap.... Maybe when they finish those new apps the will keep us more upgraded.... :|
nice idea
we all should place atleast 1 call weekly
no thanks i have a life. you want root so badly why would u end up getting x10 then? patience is the key it will come sooner or later
matt0323 said:
no thanks i have a life. you want root so badly why would u end up getting x10 then? patience is the key it will come sooner or later
Click to expand...
Click to collapse
yep... are u gonna bring it? then i wait
matt0323 said:
no thanks i have a life. you want root so badly why would u end up getting x10 then? patience is the key it will come sooner or later
Click to expand...
Click to collapse
This has nothing to do with root, this has to do with x10 behind 3 updates at any given time.
This has nothing to do with root, this has to do with x10 behind 3 updates at any given time.
Click to expand...
Click to collapse
SE has done nothing to let you all down, they have said everything you need to know in order to make your choice of phone! Personaly i picked this phone over software for 3 reasons, estetics, big screen and the best camera you can find in a phone today. I am happy with my device, you who are not must have critically failed your research before you went out and got a new device! I knew what i was getting from the start so theres very little to be dissapointed about.
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Sent via the XDA Tapatalk App
1st of all, oh god if you dont have a solution that works right now,
DONT USE THIS TITLE
2nd of all...... you are amazing for coming up this solution....
fm1776 said:
First I would like to say that I think it is slightly ridiculous that everyone is wasting their time trying to get 2.2 in Q4. Specially when SE have already promised to upgrade the device in Q4; which probably means Q1 of 11'. There is also a very good chance that this upgrade will be 2.2. And, to anyone who knows how the leadership at SE think, this makes perfect sense.
But why are people even asking for the 2.2 when the 2.3 which is currently being engineered to actual phone models and is scheduled to go on sale Q4?
There will soon be more time spent attempting to root the X10 than it took on the ps3. Obviously we all need to keep the faith, but. Truth be told many of us would have dropped SE like a bad habit had we not been able to root the past few flag ship devices. Because all this flashy hardware means nothing if there are devices with less impressive hardware that out produce our phones because the 'other' company has figured out how optimize the latest available software.
So it came to me: I read some where that SE claims they patched this phone up nice and tight as a favor to their customers Because too many people were bricking their phones. It is also a benefit to SE since they do not get loaded down with telephone calls from disgruntled owners.
So here is my idea. Forget all the angry posted, and forget signing a petition for the 2.2 (when the 2.2 is what you will most likely get anyway). If you want to be angry about something be angry that this phone wasn't 2.x in May. And the angry posted threads and petitions are pretty much world wide now.
Here is what we all do: Pick up your telephone and call SE customer service and tell them you want the 2.3 in Q4. Call them once a week and make the call take as long as possible. If we all called once a week we would drive SE mad! Tell your SE rep that you are tired of waiting so long for updates that are already last years products. They would have only two choices. 1) release the root to the X10 them selves or, 2) give us the 2.3 in Q4
Everyone: CALL SE AND DEMAND MORE!
Click to expand...
Click to collapse
you are making it sound like rooting the phone will solve all its problems. what makes you think you can even load 2.2 on it? you will still need SE to release the specific drivers for each update. if you are so keen on wasting time bothering their low level customer service representative who probably have zero say in the updates, be my guest. just remember you are wasting your own time and their money. the money they waste on you guys might just be what'll prevent them from further supporting the x10 beyond 2.1 after Q4.
Whiner. Drain.
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Sent from my X10i
Tjotte said:
SE has done nothing to let you all down, they have said everything you need to know in order to make your choice of phone! Personaly i picked this phone over software for 3 reasons, estetics, big screen and the best camera you can find in a phone today. I am happy with my device, you who are not must have critically failed your research before you went out and got a new device! I knew what i was getting from the start so theres very little to be dissapointed about.
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Tjotte: There is no doubt the current status will effect different users in different ways. Glad to hear that you are amongst the group that has gotten what you were looking for. I think even those people less pleased than yourself are happy for you.
However, I think we can all see from this site that not everyone shares in your enthusiasm. And, we users should respect these opinions as well. You only stand to gain if these people are successful in their efforts to get more for our devices.
lifeflayer said:
you are making it sound like rooting the phone will solve all its problems. what makes you think you can even load 2.2 on it? you will still need SE to release the specific drivers for each update. if you are so keen on wasting time bothering their low level customer service representative who probably have zero say in the updates, be my guest. just remember you are wasting your own time and their money. the money they waste on you guys might just be what'll prevent them from further supporting the x10 beyond 2.1 after Q4.
Click to expand...
Click to collapse
First, let me say thank you! That's right , thank you. I think everyone who would like to see a MUCH MORE proactive SE after sales service are grateful that we have your permission to proceed in any manor we see fit. Your approval really means the world to us.
Second, let's discuss this "further support" you mention. As a long time SE customer with every flag ship device SE has made in the last eight years in my possession allow me to dispel a myth. You will get the update that was promised to you, even if it takes over a year to get it. Than you and every other X10 owner are going to be dropped like a hot potato. Forget what anyone says, go by what they ALWAYS do. Actions speak louder than words. But, this is the same story year in and year out. Why do you think SE even mentioned continued support? Because they know it is problem number one that SE customers have.
In the end I am sure it will rank right up there with the Black service cards they issued to X1 owners. Which by the way were meaningless. Nothing extra, nothing what so ever. Just a peice of black plastic with the letters VIP typed on the face of it, JOKE.
Third, is rooting the end all of end all's? Of course not, but at least I know from experience that I will be in control of my device, and I do not have to wait years for something I can do in a matter of a few days. And, I will have 100 times better device than someone who does not have their phone rooted.
Lastly, Will calling in to SE bother the "low level" customer service reps? This is what their job is. To listen to their customers complaints. I don't think they get many phone calls telling them ' I just called to say hello'. And, these reps not only have meetings sharing the hot topics they have been facing each week. But they also enter the information in SE's system which is reviewed by their supervisors. So if enough people called in believe me the 'high level' decision makers would get the message. If you combine this with the bad publicity they are getting, emails, and petitions, I think they will get the message that we SE customers are getting tired of being taken for granted.
@fm1776 - I think you're right about this point... if we make enough noise then we will be heard. People dissing others ideas when they have none if their own adds no value and serves no useful purpose. We, the customer simply need to keep cranking up the volume until we're heard. It is the only way.
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Sent from my X10i
The squeaky wheel gets the oil.
Related
Since I got my Xperia X10, I have been following xda forum quiet regularly. I started to notice a trend in the posts of Xperia X10 threads. This trend is commonly known as Kubler-Ross model or "5 stages of grief".
1st Stage: Denial- "No we have Multitouch..........it just needs to be rooted"
2nd Stage: Anger- "F** SE, A**h**e SE, I will never buy their products etc...."
3rd Stage: Bargaining- "OK if Paul starts working on it then we can have the root"
4th Stage: Depression- "I will not be fooled by SE again, going to HTC next time...." or "Iphone has a good operating system"
5th Stage: Aceptance-"Well it does what the box says......"
I am currently between 3 and 4, but there are lots of ppl in stage 2. And they are cursing each other in Android Developement thread. I am not sure how much developement has been done but I can see very well the stages of grief going on. This is becoming a serious issue now
I think the dev should just stop whatever they are doing and make an app, which just say "Everything is OK, it's JUST a phone".
Non devs please state your stage of grief. Only by consulting and more discussing about your stage of grief, will make you feel better. So please write your stage and how many time you click on refresh and how is this effecting your life
Hi, my name is Bikram. I press the refresh buttom atleast 4 times within an hour. This is making me unproductive at job.
rofl, I can't believe i just read that post. stage 3
isn't it an achievement SE made this trend?
since it's not happening anywhere but SE thread so i am supposed this is SE problem not we user
anyway i am 2,3,4
Hi, I'm thunderpossum, and I'm a stage 5 refreshaholic.
Boredom is what keeps me coming back.
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Sent via the XDA Tapatalk App
haha, great thread!
i'm at a quasi-state 4. I'm still an SE fan, but since I'm with T-Mobile and need a good Android with the 1700 band, I'm getting my first non-SE phone ever, and picking up a Nexus One.
If SE learns from it's mistakes about skimping on hardware and taking ages for software updates, and makes a good X10 successor, I'll be more than happy to give SE another shot.
pakraider said:
haha, great thread!
i'm at a quasi-state 4. I'm still an SE fan, but since I'm with T-Mobile and need a good Android with the 1700 band, I'm getting my first non-SE phone ever, and picking up a Nexus One.
If SE learns from it's mistakes about skimping on hardware and taking ages for software updates, and makes a good X10 successor, I'll be more than happy to give SE another shot.
Click to expand...
Click to collapse
forget it man. how could you expect they will do better next time while they messed up like this at the moment?=..=
gaolinde said:
forget it man. how could you expect they will do better next time while they messed up like this at the moment?=..=
Click to expand...
Click to collapse
You might be right, but let's be honest--if (a big if) SE decided to change it's frustrating ways and really knock it out of the park on a future Android phone, won't all of us be flocking to get it and flaunting our SE fan credentials?
I'll stay an SE fan, but with Froyo out and Gingerbread coming in Q4, and Nexus One being a rooted and well supported phone, I have to put practicalities above brand loyalty when it comes to shelling out $500+.
I'm between 4 & 5. Accepting its comfortably the best phone i ever owned. With equal measure of annoyance that SE have ' gone dark' on us. Ace thread by the way!
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Sent from my X10i
pakraider said:
You might be right, but let's be honest--if (a big if) SE decided to change it's frustrating ways and really knock it out of the park on a future Android phone, won't all of us be flocking to get it and flaunting our SE fan credentials?
I'll stay an SE fan, but with Froyo out and Gingerbread coming in Q4, and Nexus One being a rooted and well supported phone, I have to put practicalities above brand loyalty when it comes to shelling out $500+.
Click to expand...
Click to collapse
i have no idea how much time you been frustrating with SE but for me i already experienced on w960 and x1 now x10 is the third time they made a nice looking and decent hardware device out of the competition because they took a hell of long time to develope their horrible os before they launch the product and have no problem giving their so called flagship product out there with unbearable cripple which is cause by software issue.
so if you ask me do i think they will do it again the next time?
i think they'll not even hesitate to do so!
I guess there is another stage after 5 for ppl waiting 2.2 and other cool things that can make x10 the perfect phone
Mugur
http://mugur-ionescu.ro/tag/xperia
I think i skiped all those stages, I've been a long term fan of SE and accept them even with their many failings! As for the x10 i love it, its been a while since i've had a touch screen phone (had a p900 then went to candybar phones for a while) so i'm enjoying being back and having a weath of apps at my fingertips. I bought the phone fully aware that it was 1.6 and that SE said it would be in q4 before the big update comes (which I take to mean 'at some time after q4', I've been with se way too long to beleive a definate when they give it!) so i'm happy with my purchase.
As for issues and bugs its had this is all standard stuff with a new anything, especially when its something new for the company too, its something you have to accept as an alpha consumer otherwise you will drive yourself mad with frustration!
Stage two and I'm sending the bill for my anger management classes to SE lol. I hit refresh more times than I can count in a day (at least a dozen times during my morning b m). I need help, I'm going to go for addictions counselling tomorrow. They think I need to go through the 12 step program. It's just hard admitting I have a problem.
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Sent via the XDA Tapatalk App
Well, i'm probably stage 5 from the beginning.
I knew what i'll buy.
What i don't like about SE?
They are slow as a donkey riding a pig.
What i don't like about N1? Is made by HTC.
What i don't like about HTC? Well, is HTC.
I wish i could buy the Motoroi or Galaxy S had at least a flash light like X10
oh crap, looks like I hit stage 4, I was actually impressed with apples updates in ios4 I can't believe I actually considered owning one of those useless idevices again
stage 4 ,but i already have htc phone but windows os not android (hd2)
I know full well what to expect from SE after owning the X1 and X2. The X2 is on it's way back now and I am getting an x10 in return. Heck if I could get my money back I would! However, the X10 is one sexy looking phone, you gotta give it that.
I did a lot of research on what the X10 can and can't do, and I am prepared for that, so I wont get angry. Trust me, it's nothing compared to MR1 on the X2... ugh! I would have gone with another brand based on that alone, but we can only hope the updates come complete and pre-tested for the X10. After the mess they made on the X2, I am sure they want to take their time to release the latest updates.
Multi touch? who knows, maybe SE is limiting multi touch on purpose to keep Apple off their lawsuit radar
I have been in stage 5 since a month before i even got it, couse, like iv'e said on several threads here hating everyting, i knew what i was paying for couse i did my homework. And one can not just assume root comes to every device. I happy with my phone, yet though i am starting to get really confused about the so called "may upgrade" and will it contain onefinger-pinch-zoom? I hope so. Cheers!
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Sent from my X10i
I am happily on 5th stage, right after the 1st stage.
I skipped the 3 stages in between, as they would ruin my mojo!!!
Having contacted SE about poor battery life, abysmal in call volume and the persistent screen lock after call ending, they have suggested that I should return my handset for remedial action - however, should no fault be found I shall have to stand the costs.
As a significant number of x10 owners have experienced the same or similar, symptoms as myself I do not agree that the handset is faulty and have suggested to SE that they monitor the various forums dedicated to their handset (which, I have pointed out, should be a world beater)
OR we could all send our handests into SE for service?
Think we should find the email adresses of the main SE men and deluge them with messages.......................................
Yeah, the mature way to deal with a problem. Moan and moan.
The problems will be fixed with the updates to the best of their ability.
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yetep said:
Yeah, the mature way to deal with a problem. Moan and moan.
The problems will be fixed with the updates to the best of their ability.
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Click to expand...
Click to collapse
That's fine. They still advertised a completely unrealistic battery life. I know all mobile companies do this, but usually not to such a ridiculous degree. Come on. They deserve some scorn for that.
You can say that they ran into some unforeseen problems. I'll even buy that excuse, no questions asked. That still doesn't explain their initial claims about battery life. It's a valid complaint that doesn't deserve to be brushed off as mere whining.
But even so does it merit every single one of us calling/emailing one number / email address?
This is similar to the other thread about 2.2/2.3 instead of 2.1... as the saying goes.. "I want" gets people nowhere.
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yetep said:
But even so does it merit every single one of us calling/emailing one number / email address?
This is similar to the other thread about 2.2/2.3 instead of 2.1... as the saying goes.. "I want" gets people nowhere.
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Click to expand...
Click to collapse
Perhaps not, but Sony should be made aware of this issue. I'm sure they are already, but they seem to be taking their time doing something about it.
This is less of an "I want" issue and more of an "I bought" issue. I bought a phone with the advertised battery life. I didn't get it. I'd say the people in that boat have reason to complain.
The 2.2 stuff I don't really care about. I'm still perfectly happy with 1.6.
The squeaky wheel gets the oil. Contact SE about the problems every one is experiencing may be the only way certain issues get addressed. You can not assume that SE has identified every issue.
A few phone calls each to SE customer support should make sure they don't take us for granted.
yetep said:
But even so does it merit every single one of us calling/emailing one number / email address?
This is similar to the other thread about 2.2/2.3 instead of 2.1... as the saying goes.. "I want" gets people nowhere.
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Click to expand...
Click to collapse
Do you have a better suggestion to ensure that our voices are heard and that SE focus their efforts on the developments that matter most to us, rather than leaving them to get on with it in the hope that they don't just develop what they think we might want?
fm1776 said:
The squeaky wheel gets the oil. Contact SE about the problems every one is experiencing may be the only way certain issues get addressed. You can not assume that SE has identified every issue.
A few phone calls each to SE customer support should make sure they don't take us for granted.
Click to expand...
Click to collapse
lol, if a few phonecalls worked, the G2 would have gotten 2.1 months ago .. phone calls dont mean anyhting .. especially since people like SE have released 3 patches already for there x10, and the carriers aren't releasing them, and the locked phones, wont accept "check for system upgrades" .. not only SE's fault, defn' carriers fault aswell .... either way ... lame they throw out 415 hours of standby using gps, wifi, all the others they threw in there, realisticallyit is getting more more than 20-25 hours with using the Rachael UI .. that is brutal.
The squeaky wheel gets the oil. Contact SE about the problems every one is experiencing may be the only way certain issues get addressed. You can not assume that SE has identified every issue.
A few phone calls each to SE customer support should make sure they don't take us for granted.
bulltronStudios said:
lol, if a few phonecalls worked, the G2 would have gotten 2.1 months ago .. phone calls dont mean anyhting .. especially since people like SE have released 3 patches already for there x10, and the carriers aren't releasing them, and the locked phones, wont accept "check for system upgrades" .. not only SE's fault, defn' carriers fault aswell .... either way ... lame they throw out 415 hours of standby using gps, wifi, all the others they threw in there, realisticallyit is getting more more than 20-25 hours with using the Rachael UI .. that is brutal.
Click to expand...
Click to collapse
Well, no is forcing anyone to call. Some will, like myself. And, others like yourself will not.
My original Motoral flip phone held a longer charge than this X10. SE should have waited a bit longer to release this thing. But, instead they rushed to market knowing many of the issues and had no problem accepting everyones money. Now they can accept some unpleasant complaints from the owners.
fm1776 said:
Well, no is forcing anyone to call. Some will, like myself. And, others like yourself will not.
My original Motoral flip phone held a longer charge than this X10. SE should have waited a bit longer to release this thing. But, instead they rushed to market knowing many of the issues and had no problem accepting everyones money. Now they can accept some unpleasant complaints from the owners.
Click to expand...
Click to collapse
I dont think calling, or not calling is the way, either way, its not gonna fix the issue, maybe it Q4 when 2.1 drops for x10... they will be fixed, and i agree whole heartedly that SE has absolutely no issue taking money while delivering a sub-par UI and drivers ... and making the customer wait out the fixes while tethered to their power sources
Well yeah... to quote the sale of goods act :
A product must be advertised accordingly with the actual product sold. It must not be shown of different specification without being included in the advertisement for that product.
So yeah I changed the words a bit to make them easier to understand for everyone, but a LEGAL route is going to be a better route rather than a complaint route.
Theyve had their time and I agree I'm fed up with it but effing and moaning is going to get us nowhere.
However, I know I personally don't have the cash to take them to court over something I find fairly feeble anyways. And the "*" next to battery life for example does refer the reader to a statement along the lines of "Subject to software configuration and data use." The battery life they claim will be running basic basic android, with all antenna off and phone on standby so that'll be the argument.
However, one word of advice for those that call is to use big, fancy words. The turkeys that answer their phones in the callcentre won't understand and therefore get scared at, things like "sale of goods act" and "quoted advertisement material".
Enjoy. Ill keep tabs on this post to see what happens from here. Never know, I might get involved.
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..
Think about it this way.. the more people who phone, the more calls will be answered.. the more agents they need answering phones.. the more it costs them.
also.. the more MI they get from the calls that is reported back from the call centres to the management team who make the decisions..
It's true that there is no point moaning an whinging on here.. or to the SE call centres.. but if people phone and email and do it more and more, with a real request or a point to make, or a "fault" to report etc.. then the bigger impact it has on SE, both from a financial perspective, and also from a strategic decision making perspective..
The furore around the X10 is bigger and more veciferous than any other phone out there.. and that noise must be concerning for SE..
Maybe the best thing to do is sell this X10 and leave SE for another provider that takes after sales more serious.
What do you think about the HTC EVO 4G due out this month?
i'm so glad i checked here before i got rid of my hd2 for one of these sounds VERY familiar to the xperia x1 1st days until the software update (which took a age)
not very construtive i know but thx guys for making my mind up.
Mobbs said:
i'm so glad i checked here before i got rid of my hd2 for one of these sounds VERY familiar to the xperia x1 1st days until the software update (which took a age)
not very construtive i know but thx guys for making my mind up.
Click to expand...
Click to collapse
This is the kind of thing that is the most likely to make Sony get their act together. This is supposed to be their flagship phone. If they can't go to the effort of making this work as advertised out of the box then perhaps they should rethink their business model.
I personally like the phone and enjoy using it. I'd recommend it to people (in Canada) who are okay with its current limitations. That being said, if Sony can't fix their issues with their flagship mobile product I don't think I'll be returning as a customer when it's time for me to get a new phone.
Battery life issues seem to be sporadic...
Remember the golden rule of the internet people... *****ing always sounds louder than praise. There's a bunch of users here... maybe 100 or so, but that barely makes even a percentage point of the phone's owners....so things are obviously going to be exaggerated.
My Xperia, for example, can go two or three days without a charge, and that's with using it everyday and having email poll every 5 minutes, and Facebook every 30.
iead1 said:
My Xperia, for example, can go two or three days without a charge, and that's with using it everyday and having email poll every 5 minutes, and Facebook every 30.
Click to expand...
Click to collapse
I seriously doubt that...regardless what firmware are you running??
And if you're actually in Japan help the cause out man, Sony definitely cares more about their Japanese customer base than the Canadian one, ruffle some feathers over there for the greater good!
I also get 2-3 days out of one charge. Of course depending on usage.
I sometimes only get 1 day.. but then I have used it heavily (several hours.. both streaming music, GPS, wifi etc. )...
My normal pattern gets me 2 days straight without charging. I commute 2 hours each day listening to audiobooks and streaming music.
Firmware: R1FB001,
Baseband: 1.0.21
Helix launcher, no taskkillers, weather and calendar widgets, two mailaccounts gmail and one IMAP that polls every 30min.
If I do not use it much I get 3 days.
Regards // R
I sent SE an email, somebody answered and told me it was redirected to another department and i'll be contacted soon.
More than 3 weeks and nobody answered
This is real customer support this days
Hello everyone,
This is my first posting on XDA developers thought i've been following the community for quite some time as its helped me with a lot of my other phones in the past.
Eclair is probably going to be the last major release for the Experia 10 family. Froyo was originally being considered to be released in August but unfortunately change of management that occurred several times last year and this year kept changing, ending and starting new project all over the place at SE.
Eclair has been ready for some time to be released and the past few months has been a constant battle to get people to agree to release Froyo instead of Eclair.
Long story short, Froyo is a no go and Eclair is what is being released. It is currently being pushed out to the various operators for branding.
Furthermore, future Android releases will be customized for future phones and not the X10i, X10 mini/pro
these days it is so easy to say something with out proof!!
If you believe it or not that is your own choice. I'm not making claims that SE will release anything any time soon. Rather im saying that they wont!
Which is the major difference here. The fact that I posted on here today is because I got fed up of everything that is going on in the office.
Its not that 2.2 cant be released its that they just simply wont release it.
do you work at se?
yeah like you say. it's your first post. and you speak like a se spokesperson or something lol
unless you are an insider, i don't know how you'd be able to say what you said with 100% certainty.
but we are not waiting for SE to release an update!!
we are waiting for our dev!!
yes... and yes...
Bull**** in my ass. SE will relese 2.2 in end of Q4 2010 or Q1 2011. Got it from SE in Sweden.
Sent from my X10i
HAHA...great, now we have 2 unsubstantiated claims about Froyo.
Skepticism aside, the argument as presented here makes sense. Hopefully it's a mistake or troll but anyone who's seen corporate politics up close will be all too familiar with events like these.
So if true: Thanks for the information. If it's not: Eff off you trolling low-life.
If things turn out this way it's an even bigger reason to crack the bootloader or for SE to release a warranty-voiding unlocked loader.
Well,
Seeing as I work at SE on the SE DEV team in Sweden I would like to think that the information I have is fresh off the press so to say.
The information you have with regards to 2.2 being released in Q4 maybe Q1 was the original plan yes.
But you enjoy that update when it comes out FreeKill.
Thanks ddewbofh,
I didn't expect people to be so offensive in their response when information is being given and not about an amazing even rather about an upsetting set of news.
I have more confidence in Cyanogenmod will be available to x10i rather than an official Froyo release.
In principle, you should be able to flash Froyo that is provided by google directly. There are 2 major things stopping you from doing that.
1. The phones that the public has are flagged as "Red" for retail phones and the dev phones are flagged as brown... please don't ask why those colors.
This means that even if I were to get a phone from one of the stores take it back into the office and try to flash it with our own tools then it wont work.
2. The modem software that is provided by the general release from Google does not work on the x10i phones.
However, once the bootloader is cracked you can always grab the modem package from a dump and included to the general release.
so, do you have a access to engineering bootloader?
Well, needless to say if you were to leak a copy of your tools we could get it working given a little time
Just out of interest you say "flagged" is that a software or hardware flag?
So since its already ready so to speak...
Im sure a copy leaked underground wont hurt anyone ...
edit:
I know about the colours... dont you have a tool to change the certificates from retail to dev?
Also there must be a modem tool out there that you know of that could possible work...
Well, it's going to be SE's choice.
If their corporate bull**** is going to screw their customers, they will move on. Hell, I know at least 5 persons who sold their X10 for a shiny new SGS, even when the X10's hardware is far superior than the SGS (Not talking about actual performance, but overall hardware obviously)
It would be a pitty, really. For the people like me who live in a country where your only option is to use an unlocked phone, because our carriers do not have a different kind of option, the X10 is the best Android handset in the market for the right price.
Sure, the SGS has better hardware performance, but it also cost almost twice as much as the X10 around here... and the other HTC stuff can't compete with the X10 as a whole package (Camera, picture quality, LCD, media player, sound quality)
I don't know why is so hard for SE to excel. To let their customers, and the other manufacturers know that the brand is best of the best. That they are going to give their product the best it can handle, until it can't handle it anymore (Like Gingerbread, for example) like HTC does. Shame that I don't like HTC handsets, the build quality is crap, the camera and sound quality are even worse... they only work as a cell phone, not as a whole multimedia package, like the X10.
If this is real, then the X10 will be my last SE phone. I stopped using them after ALL their phones became crap after the glorious w810i. This is my first SE phone in 4 years after having SE phones only, and would be my last if they let me down again.
I agree. You're potentially lost you're job anyway.
You might aswell hand over the goods. You, as a dev, woulda understand that Android is meant to be open source; Therefor you should have no quams in providing a more positive outlook on a product you have worked hard on.
Or just throw it all into that other ugly phone. Just sayin'
Sent from my X10i using Tapatalk
EDIT: Just out of curiosity, you say you have been watching this forum did a while. What was the general consensus when you informed your team the X10 was rooted? I'm merely curious as to your stand point on locking the phone down so much.
SELeak, if this information is true and our only hope for Froyo/Gingerbread is through cracking the bootloader, how about some more "insider information" on how we could get this done? If you really wanna help the community, help us get through Sony's "let's protect everything because we're paranoid" bootloader.
first of, big thanks to SELeak for sharing his info
i think if you were to share more in-depth info about the bootloader etc, you should contact the team that made the root for x10 possible, if you are willing, contact me on PM, i will give you the info how to get in direct contact with somebody from the team, if they have't contacted you already
best regards
Your title might also be taken as misleading, as Froyo is not a "major release" per say. Version 2.1 to 2.2 is a minor release in my book.
SELeak said:
Hello everyone,
This is my first posting on XDA developers thought i've been following the community for quite some time as its helped me with a lot of my other phones in the past.
Eclair is probably going to be the last major release for the Experia 10 family. Froyo was originally being considered to be released in August but unfortunately change of management that occurred several times last year and this year kept changing, ending and starting new project all over the place at SE.
Eclair has been ready for some time to be released and the past few months has been a constant battle to get people to agree to release Froyo instead of Eclair.
Long story short, Froyo is a no go and Eclair is what is being released. It is currently being pushed out to the various operators for branding.
Furthermore, future Android releases will be customized for future phones and not the X10i, X10 mini/pro
Click to expand...
Click to collapse
karendar said:
SELeak, if this information is true and our only hope for Froyo/Gingerbread is through cracking the bootloader, how about some more "insider information" on how we could get this done? If you really wanna help the community, help us get through Sony's "let's protect everything because we're paranoid" bootloader.
Click to expand...
Click to collapse
+10
SELeak, if you do in fact work for SE development, the community here would very much appreciate any assistance you could give in helping to crack the bootloader.
However, as it stands this thread really doesn't belong in the Android Development forum, as it isn't directly contributing to Android development on the X10.
I'm a big SE fan, but this somehow makes me smile....
www.businessweek.com/news/2010-09-0...e-world-s-largest-android-phone-supplier.html
Haha Darn! you beat me by a minute!
It'll be the Japanese market.. the X10 is more popular than air over there..!!!!
More like Android 1.6's largest handset maker
yeah and i want to become worlds greatest dictator
I wouldn't dismiss the idea that quickly. Here in Sweden SE is a very popular brand and by the looks of it they're popular in Japan as well. If they decide to go with Android on all their future phones and start marketing them more aggressively in the US they have a chance. They have the production capacity for it, they're well known and even if all models aren't fantastic there's no denying the build quality of their devices. Even though I've passed up SE phones because of their crappy software I've always been impressed by how well built and solid their phones feel.
With good marketing and if they get better at working on Android their chances are pretty good. They have the infrastructure to reach that goal, that goes a long way.
Yes, but you must agree that their android software department need to be improved in order to reach that goal...
Sent from my X10i using XDA App
mezo9090 said:
Yes, but you must agree that their android software department need to be improved in order to reach that goal...
Sent from my X10i using XDA App
Click to expand...
Click to collapse
Agreed, but keep in mind that the X10 series is the first time SE has used it. I'd be more worried or surprised if there weren't any bumps in the road.
Just looking at the updates we've had so far they've improved a lot. Fixing the battery issue, improving the built-in software and so on.
ddewbofh said:
Agreed, but keep in mind that the X10 series is the first time SE has used it. I'd be more worried or surprised if there weren't any bumps in the road.
Just looking at the updates we've had so far they've improved a lot. Fixing the battery issue, improving the built-in software and so on.
Click to expand...
Click to collapse
dude its not about flaws in their software ... its about how they handle it ...
the incall volume is so ****ed up for a lot of people - when you talk to the customer support they tell you something like this "for me its okay - if you dont like it you can send your phone in" their official support form is full with topics about it ... same goes for the standby time ... it says 17 days on their homepage ... i asked customer support about it and he told me my phone must be damaged - i can send it in ... (he also said he gets 3 days of standy - i am pretty sure it doesnt even last 17 days when you turn it completely off^^)
i knew the support would suck ... but the hardware is quite good (besides from the lack of multitouch) - i just bought it coz i have faith in the community that they ll release custom roms soon
SE has released only one(3 version of same) android phone in the market in past 2 years when HTC has released atleast 4 or 5 and plus they are upto 2.2 on most of their phones. I don't think SE can catch to them any time soon just based ads showing Timescape
SE ship twie the number of phones as compared to HTC having come down from a stage where they shipped 6x more phones. So they are pretty capable as we all know. Now with Sony into the mix, SE phones would have PS3 compatibility, remote play, access to Sonys own online store, access to more Sony brands like VAIO, BRAVIA, etc. Well..
Sony has been associated with Ericsson for ages (from an IT time perspective) so one would think they'd at least be nipping at Nokia's heels by now. But who knows? Maybe Android will be the push they need to pump some much needed energy in to the brand? Time will tell, as long as they don't ditch Android I'll stay satisfied.
xGary said:
More like Android 1.6's largest handset maker
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Click to collapse
right 100%
Yeah that'll only happen if the secret owner of Sony Ericsson is Chuck Norris... cause only Chuck Norris can make that happen..! lol
They sure have the hardware capacity to get it done, but they are just so stupid and arrogant that I do not think it'll ever happen.
If they're serious, I'd swap in the current software department for some new blood.
It's really crazy how companies nowadays can't even get simple things done right.
As the old saying goes... "too many chiefs and not enough indians".
Until SE gets their act together and stops all the internal bickering and movement within the ranks, this will never be a realistic goal for them to achieve.
I think it's time we eased up on slamming SE. Since we don't actually know how the process works internally it's unpossible to tell if they're just lazy, they're still getting used to a new product line or any other unforeseen problem for that sake.
I intentionally refrain from calling them incompetent simply because my experiences with their products in the past has been great and I'm giving them the benefit of the doubt.
ddewbofh said:
I think it's time we eased up on slamming SE. Since we don't actually know how the process works internally it's unpossible to tell if they're just lazy, they're still getting used to a new product line or any other unforeseen problem for that sake.
I intentionally refrain from calling them incompetent simply because my experiences with their products in the past has been great and I'm giving them the benefit of the doubt.
Click to expand...
Click to collapse
I agree with your statement. We don't really know the reason. I read it in some post somewhere else that it's ready, but they want to test it thoroughly before releasing to the general public...
Whoever is responsible for being so slow to update, I somehow doubt that it's their developers. They are just doing what they are told by management. If Sonys developers are anything like other software devs I know they are not too happy with releasing their product with 1.6 instead of 2.1 or 2.2...
ddewbofh said:
...unpossible...
Click to expand...
Click to collapse
Impossimpable! (Hope someone gets it - HIMYM).
jk btw don't take badly
I have begun posting comments every time I find an article on SonyEricsson's Xperia arc advising consumers looking for phones to take into consideration SE's current history of updates for the existing Xperia X10 series which are all still under contract. If a lot of us just continue doing this, then SonyEricsson will see these comments -- and consumers will think twice about getting a SE phone when there are other choices available.
Below is what I wrote on a couple of recent articles on the Xperia arc. Please feel free to amend this to suit your purposes. Also, please improve on my attempt and post your scripts for other people to post -- and provide links to some of the high traffic sites. Because SonyEricsson really is demonstrating its commitment now, spreading these messages really does have promise to force SonyEricsson to change course -- if they want to continue selling phones!
With contracts being typically 2 years, SonyEricsson's decision to abandon updates to the Xperia X10 series in less than one year is disgraceful, especially with the benefits of 2.2 (adobe flash, install to SD, processor optimizations, etc.).
And with SonyEricsson demonstrating this attitude with the existing, high-performance Xperia X10 series (which is more than capable of running 2.2, 2.3, and later), why would anyone trust them to do any different on the new Xperia arc?
The meaning of SonyEricsson's choices now are obvious to informed consumers: if you want to get the improvements to your phone that come from new versions of android, avoid SonyEricsson. HTC and others have a *much better* track record for providing updates to their customers.
Click to expand...
Click to collapse
omg, people are tired of this ****.
/Close thread please.
Are you braindead enough to think that SE doesn't know we would like newer Android versions?
They're a business, not a charity. They can't afford to keep updating old phones, or no one will buy their newer ones. Simple as that.
If we just sit here and take it, then SE will be content to dish it out. If, otoh, we even appear to be able to dissuade new customers from going with SE, then they will support us because it is in SE's interest.
That. is. simple.
Better get to work then. Samsung ain't doing so hot with updates either. HTC has stopped with their older phones as well. Motorola has ignored a lot of its non-Verizon Droids.
What's left? The iPhone?
iead1 said:
Better get to work then. Samsung ain't doing so hot with updates either. HTC has stopped with their older phones as well. Motorola has ignored a lot of its non-Verizon Droids.
What's left? The iPhone?
Click to expand...
Click to collapse
Pretty much this. I'm all for complaining, but if you want up-to-date software, you have two choices: iphone or nexus.
I don't think that it's wasted effort to complain. How else would companies know how to service their customers better? Personally, I've given up on pretty much every manufacturer. As much as I hate apple, I'm pretty tempted to get an iphone if they were compatible with T-mobile's 3g just for the continued support because I'm not super happy with the design of the nexus line.
i try to do this in many facebook post under SE`s pages.
it better than nothing
Great another idiotic thread.
Sent from my X10i using XDA App
iead1 said:
Are you braindead enough to think that SE doesn't know we would like newer Android versions?
They're a business, not a charity. They can't afford to keep updating old phones, or no one will buy their newer ones. Simple as that.
Click to expand...
Click to collapse
Old phone?
It was launched in March 2010.
the funniest thing about these threads are the people that go on to say... "Great another idiotic thread"
or
"Are you braindead enough to think that SE doesn't know we would like newer Android versions? They're a business, not a charity. They can't afford to keep updating old phones, or no one will buy their newer ones. Simple as that."
If you really think these things are that stupid, why do you even bother clicking on them when it clearly states what the thread is about... in this case anyway. Are you guys really that big of losers in life that you can't go by on the internet without clicking every single thread or do you just have that much time on your hands?
Either way i am sure some of us have come to a conclusion as to who the actual "idiot" or "braindead" is.
Oh and may i suggest some charity work if you have too much time on your hands?
Not a bad intention, but all these efforts are useless to "fight" against this. SE won't do things in the way people want. None of the other companies either will.
So why just don't give up and buy Arc? SE will happy for getting your $$$ preference again, and you'll be happy too 'cause you'll be in the top of the trend and with a phone with Gingerbread, the newest Android version. END.
***
Seriously, this has been discussed enough already.
I agree the entitlement generation needs to stop crying. However, threads like this one offer a solution to the problem, which I would support. Freedom of speech has been effective in creating change all over the world and throughout history. You cant change anything if you don't try. Those of you who post to close this thread are doing the same thing, just counterproductive.
Sent from my X10a using XDA App
just why bother? if they did (for whatever reason) decide to release a SE 2.2 or above, it would be so full of bloatware that any benefit would be gone anyway. ive been running zdzihu's 2.2 froyo ROM for ages on mine, and there is a 2.3 gingerbread ROM that Jerpelea has made out even. Yes they are beta, or even alpha, but even if SE said yep we are doing it, they would take another 6 months to get it out - dont you think the custom 2.2, 2.3 would be just about perfect by then?
support the DEVS, not the global companies
stuff SE - i hate there roms anyway!
iead1 said:
Better get to work then. Samsung ain't doing so hot with updates either. HTC has stopped with their older phones as well. Motorola has ignored a lot of its non-Verizon Droids.
What's left? The iPhone?
Click to expand...
Click to collapse
define old phones
if you say a 3 years old phone ok then it's ok not a phone with less thn 1 year of life span
alankstiyo said:
define old phones
if you say a 3 years old phone ok then it's ok not a phone with less thn 1 year of life span
Click to expand...
Click to collapse
This device is good. It's freakin sexy. It's capable of running Froyo and Gingerbread. Until the new SE devices come out, this is their flagship phone.
I repeat, this phone is sexy, even next to the Arc, it still looks sexy and relevant. The innards are still relevant.
I don't understand why it's being treated like the SE bastard child.
We're in the driver's seat. Why not grab the wheel?
violentgoomba said:
I don't understand why it's being treated like the SE bastard child.
Click to expand...
Click to collapse
Because SonyEricsson is gambling they can get away with it.
The mass of users typically just complain to each other after they've already got the device and seen its limitations. "I'll never buy another one of their products!" But that is where it ends. Flashy ads for new products can overcome that kind of friction from scattered individuals.
But SonyEricsson needs good press to sell their new phones, and if the current users of SE phones are telling everyone in the venues promoting the new phones how SE is refusing to update what they have now, potential customers will be turned away.
Maybe this hasn't happened before because there was no android OS to make this all so transparent. Now it is easy for everyone to understand. New customers and old all speak the same language: android! If SE has current devices that are technically capable and they aren't keeping them up to date, why would they do so with their next device? They won't. The arc still has the Timescape and Mediascape cruft that is making the updates so hard; that hasn't changed. And the arc is going to have a single-core processor when the competitors will be pushing out phones with dual-cores. SE will predictably move from the arc as soon as they can and shift all their focus to the next phone. Repeat. Repeat. Repeat.
SE is in a pattern of peddling near non-update-able phones. We just have to say that often enough, and they will change -- period.
And with the limited number of high-volume review sites, just one person would make a difference. A dozen or so posting thoughtful messages would be able to keep the issue visible on all the top-tier sites. A few hundred customers searching and posting just a few times a week each would keep the issue front and center on virtually every site of importance to SonyEricsson. SE would hope the protest would fizzle. But why would we undercut ourselves like lead1, "They can't afford to keep updating old phones, or no one will buy their newer ones. Simple as that" and caifanX10, "So why just don't give up and buy Arc? SE will happy for getting your $$$ preference again"?
The kind of protest I'm talking about here is easy to do; it has motivated, dissatisfied customers steaming now; and SE can't really get around it. We are in charge; we merely need to do something.
this is a young phone (less than a year old) with old software (more than a year old OS)
I agree with the Update, some products are still on support after several years on the market, the idea of support is to patch the vulnerabilities and improve the overall performance. If SE can do it with available Android OS why not?
shonangreg said:
Because SonyEricsson is gambling they can get away with it.
The mass of users typically just complain to each other after they've already got the device and seen its limitations. "I'll never buy another one of their products!" But that is where it ends. Flashy ads for new products can overcome that kind of friction from scattered individuals.
But SonyEricsson needs good press to sell their new phones, and if the current users of SE phones are telling everyone in the venues promoting the new phones how SE is refusing to update what they have now, potential customers will be turned away.
Maybe this hasn't happened before because there was no android OS to make this all so transparent. Now it is easy for everyone to understand. New customers and old all speak the same language: android! If SE has current devices that are technically capable and they aren't keeping them up to date, why would they do so with their next device? They won't. The arc still has the Timescape and Mediascape cruft that is making the updates so hard; that hasn't changed. And the arc is going to have a single-core processor when the competitors will be pushing out phones with dual-cores. SE will predictably move from the arc as soon as they can and shift all their focus to the next phone. Repeat. Repeat. Repeat.
SE is in a pattern of peddling near non-update-able phones. We just have to say that often enough, and they will change -- period.
And with the limited number of high-volume review sites, just one person would make a difference. A dozen or so posting thoughtful messages would be able to keep the issue visible on all the top-tier sites. A few hundred customers searching and posting just a few times a week each would keep the issue front and center on virtually every site of importance to SonyEricsson. SE would hope the protest would fizzle. But why would we undercut ourselves like lead1, "They can't afford to keep updating old phones, or no one will buy their newer ones. Simple as that" and caifanX10, "So why just don't give up and buy Arc? SE will happy for getting your $$$ preference again"?
The kind of protest I'm talking about here is easy to do; it has motivated, dissatisfied customers steaming now; and SE can't really get around it. We are in charge; we merely need to do something.
Click to expand...
Click to collapse
How do you expect anyone to believe or support someone who doesn't know what he's talking about?
There will be NO mediascape in ARC
SINGLE-CORE is available in GOOGLE's FLAGSHIP, so any dual-core is just to attract people who are easy to attract with the ( 4G-dualcore ) stuff
Have you actually seen the changes made in the ARC?
2.2 is a waste of time
shonangreg said:
I have begun posting comments every time I find an article on SonyEricsson's Xperia arc advising consumers looking for phones to take into consideration SE's current history of updates for the existing Xperia X10 series which are all still under contract. If a lot of us just continue doing this, then SonyEricsson will see these comments -- and consumers will think twice about getting a SE phone when there are other choices available.
Below is what I wrote on a couple of recent articles on the Xperia arc. Please feel free to amend this to suit your purposes. Also, please improve on my attempt and post your scripts for other people to post -- and provide links to some of the high traffic sites. Because SonyEricsson really is demonstrating its commitment now, spreading these messages really does have promise to force SonyEricsson to change course -- if they want to continue selling phones!
Click to expand...
Click to collapse
How about you get a part time job and spend your time earning some money instead? Then you could buy what ever phone you like.
HYPER-X10 said:
How about you get a part time job and spend your time earning some money instead? Then you could buy what ever phone you like.
Click to expand...
Click to collapse
The OP is offering a constructive alternative to the whining going on at xda. Here we are whining amongst ourselves. Whiners whining about the whiners. This offers an outlet for the frustrations of those let down by SE, that would reduce the whining on xda, and potentially effect SE in some way.
Sent from my X10a using XDA App