Hello,
As I have always done in my previous HTC models (Touch, Diamond, HD), I have set up the registry key HKLM/Drivers/BuiltIn/RIL/EnableDeactivatePDP to 1.
This allows to automatically turn data connection off when the phone enters into standby mode.
The problem is that, with my HD2, the connection goes off correctly but activesync is unable to automatically synchronize with the exchange server while the screen is off.
I have tried different ROMS and different radios. All with the same issue.
It always worked with my previous HTCs.
Has anybody a solution to this issue?
Thanks!
Carlos
Forgive me if I'm not understanding this right, but if the data connection is turned off, how would it synchronize?
As I wrote, it always worked. While in standby, it always connected/disconnected automatically while synchronizing with Exchange.
Related
every minute or two (random) my tytn wakes up by himself..
i think that ive narrow it down to "active sync" and/or "internet connection" (gprs data over sim) that i have.
i have an exchange account in my tytn AS ,i have tried to put it on "when items arrives" and "manual" and it still doesnt works the software that i have installed are:
SPB POCKET PLUSE
SPB PHONE SUITE
i dont know what to do...
I have the same issue...started happening when I installed Black 3.0 not sure if its related though.
Thats nothing. Quite regulary my phone makes random calls. The last one was a few nights ago at 3am. My phone called my wife while we were asleep.
I think your house is haunted...[GHOST NOISES]wooooooo ooooooooo! [/GHOST NOISES]
Waking up by itself
jack_ass said:
every minute or two (random) my tytn wakes up by himself..
i think that ive narrow it down to "active sync" and/or "internet connection" (gprs data over sim) that i have.
i have an exchange account in my tytn AS ,i have tried to put it on "when items arrives" and "manual" and it still doesnt works the software that i have installed are:
SPB POCKET PLUSE
SPB PHONE SUITE
i dont know what to do...
Click to expand...
Click to collapse
I have a similar problem with my phone and I think there are multiple causes.
I noticed that my phone would go on by itself until it timed out and then shut off again. I had set my backlight to turn off after 2 minutes when not in use and I had also set the screen to turn off after 2 minutes when not in use. Somehow these two settings conflicted causing the phone to cycle on/off every two minutes. I corrected it by disabling the backlight shutoff and just leaving the screen shutoff timer active.
I have my phone setup to connect to my exchange server at work. When I plug into my computer at home it tries to synch with my exchange server at work and the connection will NOT go through. I assume this is because the exchange server access is looking for a portable device not the home computer and will not allow the connect, but if I synch while not connected it works fine. The problem is that everytime I plug into the PC it will fail at the exchange portion of the synch leaving an error message on the screen and the screen will NOT power off automatically as long as that message is there. Additionally, the phone will try and synch automatically every x hours as it was setup regardless of whether it is connected to the computer or standalone which will trigger the situation above again.
I have also found that if the phone sits with that error on the screen for a while, when I disconnect from the PC and try to do something with the phone it will sometimes lock up and I have to reset it to get it working again. It remains unresponsive to any screen taps or button presses.
I believe that whenever the phone is plugged into the computer setup with ActiveSync it will use that computers internet connection rather than it's own connection which is what leads to my exchange synch problem.
Well i remember this happening on my wizard and i narrowed it to weatherpanel connecting to check for updates and also if you have a password for when you turn on your phone from sleeping that also kept making the phone come out of stand by.
Hi. I have been trying various programs such as PocketZenPhone (version 4.5.1), Tweakster with VJVolubilis, and PPC Profiles to create scheduled phone profiles on my 8125. With each program, I have run into the same problem. When the program toggles the phone radio back on from flight mode, it will not connect to the AT&T network. If I use the CommManager or the tray icon available from BatteryStatus, toggling the phone radio will result in connection with the network.
I'm thinking this might be a Wizard issue or a WM5 issue. Is there something I can do to help these programs connect to the network automatically rather than just turning on the phone radio (ie a registry hack that would automatically connect to the network when the phone radio is on)? Thanks.
Not the smoothest meathod, or most practical depending on where you are, but how about wi-fi? Either a card, or better yet built in. I remember reading that some devices actually turn the phone radio off when utilizing wi-fi, but it can be done manually easily!!!
I don't utilize my wifi often. When I do, the wifi doesn't affect the phone radio. I'm looking for automated phone setting based on time to shut down the phone radio and bluetooth at night while keeping my phone on standby then to go back to previous setting in the morning.
I'm guessing this is more of a Wizard issue since others who have used the program haven't had the same problem. The question is why toggling the phone radio would result in no network connection while using the CommManager that came with the phone would result in network connection.
Another problem I came up with is now my phone will not give an audible ring. When I set my phone at level 4 for the ringer, it sets back to zero when someone calls. I think it is the setting I left it in when I uninstalled the program. I'm not sure.
Any thoughts or help? Thanks.
Update to the second problem that I mentioned. I reinstalled PPC Profiles Pro and reset my phone setttings and it solved the problem. Unfortunately, I still have the phone radio toggling problem.
I have a new AT&T Pure with an exchange email address set up to receive emails as they arrive. If the phone is not in standby mode the emails come in without a problem at the same time I receive them in Outlook. Once the phone is in standby mode (screen turns off) emails come in sporadically or not at all until I wake the phone up. If I just set it to dim and not turn screen off I am fine. Is anyone else having this issue?
I've found ActiveSync on my Touch Diamond2 very unreliable. It will work for a while but repllog.exe crashes at some point, usually overnight. Only fix is to restart the phone or manually kill the task - it's often doesn't respond to shutdown (indicating it's crashed) and has to be manually ended. Doing a sync immediately always works.
I'm hoping that they've fix this bug in WM 6.5...
Cheers, Rob.
This is a brand new phone with WM 6.5. Everything works finew when phone is not in standby. Once in standby emails don't come in when they should.
dwg44 said:
This is a brand new phone with WM 6.5. Everything works finew when phone is not in standby. Once in standby emails don't come in when they should.
Click to expand...
Click to collapse
You mean by standby, not cable/activesync attached?
I'm still wondering about gmail push, I set everything up as said, but when I'm cabled to my work computer, I don't get gmail.
I have to disconnect and then get gmail push. **sigh**
Ahh, isn't that a setting on ActiveSync? Something about allowing internet connection when docked. I think when a WM is connected via ActiveSync, the internet connection goes through your PC which sometimes is blocked.
munrobasher said:
Ahh, isn't that a setting on ActiveSync? Something about allowing internet connection when docked. I think when a WM is connected via ActiveSync, the internet connection goes through your PC which sometimes is blocked.
Click to expand...
Click to collapse
No, I unchecked that, same result, even after powering off/on. I think that option is misleading
some thoughts and my experience...
Do you expect emails to arrive over wifi, or gprs, The behavior is different by design.
As they arrive, in schedule settings for example only works as most people expected over gprs.( this is also called microsoft direct push) and can be toggled on/off in settings tab on most htc phones.
this also requires a constant open data connection over gprs. the phone will try to open it for you if you enable direct push option.
its also important that the carrier supports long http requests over grps for direct push to work correctly.(this is why gprs need to be open all the time)
if you deactivate the gprs-data connection, direct push will fail until it succeds a long http to the eas server again.(exchange active sync)
when i use direct push option over gprs, emails always arrive instantly (within a few sec.) to my phone regardless of standby or awake. 98% of the time anyway...
Now i have set mine to sync over wifi. however not pushed to my phone as it only works over gprs.i usually set schedule to 5 min.
if set direct push/as arrive over wifi the schedule seems to change depending on how often emails arrive. the polls seemes to be longer and longer apart if mailbox is idle. schedule a bit unclear...
i figured this out by setting a constant ping from pc to the phone and watched the response in standby mode.( wifi not set to always on even in standby) so i got response time out most of the time.
i noticed that after a certain time the phone began to respond to ping for a few seconds( active sync activated wifi in standby to check email according to my setting in schedule and then deactivated it).
if i had unread emails in my exchange mailbox they arrived in the phone as well.
i also read a paper where the direct push schedule where explained by microsoft. it is constructed that way to save as much bandwidh as possible,
i have based this on my observations only.
it would be nice if someone could find a technical paper explaining this further.
tests was done on htc p3600 and stock topaz. wm 6.1
i will do tests again on the 6.5 rom as they come online.
a
Phone is not docked nor am I connected with wifi. Just a GPRS connection. What I mean by standby is that I have the setting enabled to turn off screen after 1 minute.
I have no problem with push email from my exchange server. Remember Push email only works with cell data connection as pointed out. And if you establish ActiveSync connection with a desktop PC, it will be auto-disable and changed to polling instead regardless if you keep the data connection open or not.
I have never connected this phone to a PC.
exchange active sync and wifi
i previously had a TYTNii (Kaiser) which would exchange sync through my home and office wifi (over GPRS) when wifi was available and connected.... However on my Topaz i am unable to exchange sync through wifi when connected for some reason. it will only work through phone connection with wifi off. It appears there are additional connection settings with this WM6.1 device... (priority settings for one connection type over another) but im not sure how to set this up... Help on getting exchange sync working via wifi would be appreciated thanks..
Hello,
As I have always done in my previous HTC models (Touch, Diamond, HD), I have set up the registry key HKLM/Drivers/BuiltIn/RIL/EnableDeactivatePDP to 1.
This allows to automatically turn data connection off when the phone enters into standby mode.
The problem is that, with my HD2, the connection goes off correctly but activesync is unable to automatically synchronize with the exchange server while the screen is off.
I have tried different ROMS and different radios. All with the same issue.
It always worked with my previous HTCs.
Has anybody a solution to this issue?
Thanks!
Carlos
No idea bro, I dont sync with exchange so i wouldn't know, anyways, I did not knew that registry key, is great!, thanks for the info, try asking under general>networking forums... they may help a little bit more.
Hello. I'm sure that this must have been discussed but I cannot find the answer using search. As is surely normal, I use WiFi within the home and GPRS when there is no WiFi available. If WiFi is connected and I go out for a short while, then when I get back in a WiFi area, the WiFi is still connected. However, if I go away for a long time, and GPRS is used for perhaps a regular weather update, then the WiFi disconnects and has to be manually reconnected upon return to home. This leads to GPRS being used in a WiFi area unnecessarily if you forget to re-connect WiFi. Is there a WiFi connection timeout value or any other setting that can be changed? My old TyTN II did not have this problem. Thanks.
Try this CAB
It disable disconnecting WiFi when phone is in sleep mode and with this phone automaticly connects to WiFi when Leo will be in range.
Thanks Franq_23_pl. I think that the CAB just stops WiFi disconnecting when the device is in sleep mode. That will just drain the battery, surely? My old TyTN used to disable WiFi when in sleep mode, but as soon as you switched it on again, WiFi would be enabled and it would connect if in range. The problem with my HD2/Leo is that if I am away from my WiFi for some considerable time (ie, most of the day), then when I get back home and switch the device on, WiFi is disabled, and I have to manually toggle in on. So my question is..... What are the circumstances that cause WiFi to disable itself, and Is there some way of stopping it happening?
OIC now. I think you having some battery saving app and this app turning off WiFi when iz not used. What apps or registry mods you have installed on Leo?
You have the same behavior after hard reset?
My Leo don't disable WiFi. When i go outside (for ex to work) and back after few hours my Leo connecting to my home wireless network automaticly.
I remember, that i had the same problem like you and it was caused by app, which had duty to save battery.