Activating I/O EVO on current Sprint account. - EVO 4G General

Has anyone here done it? I've heard about some having issues with it on Android Forums, so I decided to check here. Also a couple of questions:
1) How did you activate it (online, phone, chat, etc)?
2) Did you activate the trial period first or just go straight to your own account?
Thanks for any help!
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ESN Swap?
Couldn't you just do an ESN swap on www.sprint.com/activate ?

ihakr said:
Couldn't you just do an ESN swap on www.sprint.com/activate ?
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I don't know. That's why I was asking how they did it.

Well, I did it. If you want the special Google I/O pricing ($59.99 for 500 minutes + unlimited text + data + $10.00 EVO 4G fee) then you have to call the 877 number included. The people I dealt with were very nice and helpful but just took over 2 hours to move everything over - I was also porting a number over for the EVO specifically. So, it took a while but I had everything handled.
And then, I guess because of my particular account/situation - they were only allowed to add the "consumer" $69.99 plan on and I have to call back on Monday to have them fix that to the $59.99 plan. Confusing, but whatever. This is the best device I have ever used, and I've used a lot of them.

oxeneers said:
Well, I did it. If you want the special Google I/O pricing ($59.99 for 500 minutes + unlimited text + data + $10.00 EVO 4G fee) then you have to call the 877 number included. The people I dealt with were very nice and helpful but just took over 2 hours to move everything over - I was also porting a number over for the EVO specifically. So, it took a while but I had everything handled.
And then, I guess because of my particular account/situation - they were only allowed to add the "consumer" $69.99 plan on and I have to call back on Monday to have them fix that to the $59.99 plan. Confusing, but whatever. This is the best device I have ever used, and I've used a lot of them.
Click to expand...
Click to collapse
Thanks for the info. Did you activate the trial period first or just go straight to porting your number? I will be essentially switching my Hero with my EVO, and I just wanted to make sure it goes as smoothly as possible.

What they have to do first, with your permission - and they definitely stress it three or four times - is deactivate the Google I/O demo account, and then once the ESN is clear, they'll move it over to your account. But since the device is not out and the "codes are not in the system quite yet", they take their sweet time in trying to figure out just how to swap the ESN. In my eyes, theoretically, I could've just gone to sprint.com/activate and done it myself, but the EVO needs to have that clear ESN first, which is why I called them - plus I had to re-activate an old Sprint account I had.
Similarly, when Verizon gave us the free Droids, I had to swap the ESN on that one - and Verizon had the same damned problem cancelling out the demo account. It's like some people either a.) didn't read the training materials or b.) just didn't care. I don't think it's Sprint's fault at all - the 6 or 7 people I all talked to were dumbfounded how I got a phone that wasn't out yet. I said, "Well, there's another 5,000+ people that would be able to answer that for you". Haha.

I simply called Sprint's provided number (from Google I/O) for activating the EVO, and they told me I could switch my old handset (HTC Touch) to the EVO and remain on my family plan, and that the Google I/O discount means they'll waive the extra $10/mo. data plan fee associated.

Shidell said:
I simply called Sprint's provided number (from Google I/O) for activating the EVO, and they told me I could switch my old handset (HTC Touch) to the EVO and remain on my family plan, and that the Google I/O discount means they'll waive the extra $10/mo. data plan fee associated.
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Really now? I hope I get so lucky! I'm on a large family plan, so I hope the discount goes through for me.

Shidell said:
I simply called Sprint's provided number (from Google I/O) for activating the EVO, and they told me I could switch my old handset (HTC Touch) to the EVO and remain on my family plan, and that the Google I/O discount means they'll waive the extra $10/mo. data plan fee associated.
Click to expand...
Click to collapse
Can u post the phone number? I bought my Evo from somebody off Craigslist and don't have the Sprint 877 number from Google IO.

can u plz give me 877 number include ?

Shidell said:
I simply called Sprint's provided number (from Google I/O) for activating the EVO, and they told me I could switch my old handset (HTC Touch) to the EVO and remain on my family plan, and that the Google I/O discount means they'll waive the extra $10/mo. data plan fee associated.
Click to expand...
Click to collapse
can somebody please give me Sprint's provided number (from Google I/O)
really appreciate.
thanks

oxeneers said:
Well, I did it. If you want the special Google I/O pricing ($59.99 for 500 minutes + unlimited text + data + $10.00 EVO 4G fee) then you have to call the 877 number included. The people I dealt with were very nice and helpful but just took over 2 hours to move everything over - I was also porting a number over for the EVO specifically. So, it took a while but I had everything handled.
And then, I guess because of my particular account/situation - they were only allowed to add the "consumer" $69.99 plan on and I have to call back on Monday to have them fix that to the $59.99 plan. Confusing, but whatever. This is the best device I have ever used, and I've used a lot of them.
Click to expand...
Click to collapse
Did you try to add any corporate discounts to your plan ? Curious if the I/O discount stacks with any discounts.
Also, what's to stop someone from buying a phone on June 4, calling the Google I/O number and getting a discount? I have a feeling Sprint does not know/did not record which particular phones were handed out at Google I/O. There's already someone at the Android Forums saying he is going to do that. I'll be sure to activate mine before June 4 just so I don't have to deal with that. I'm not even going to start the June 20th trial, I'm going to open the EVO up, not turn it on and call them up. Just so they don't have to deactivate anything.

aldo37 said:
Did you try to add any corporate discounts to your plan ? Curious if the I/O discount stacks with any discounts.
Also, what's to stop someone from buying a phone on June 4, calling the Google I/O number and getting a discount? I have a feeling Sprint does not know/did not record which particular phones were handed out at Google I/O. I'll be sure to activate mine before June 4 just so I don't have to deal with that.
Click to expand...
Click to collapse
Sprint knows the ESNs for the I/O phones.

TheBiles said:
Sprint knows the ESNs for the I/O phones.
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Good to know, but I'm still worried about it.

can somebody please give me Sprint's provided number (from Google I/O)
really appreciate.
thanks

fazzy said:
can somebody please give me Sprint's provided number (from Google I/O)
really appreciate.
thanks
Click to expand...
Click to collapse
First I am sure Sprint knows the ESN's of the I/O phones. The username of the phones are something like "[email protected]". I say this to say that this number is not likely to be of any benefit unless you have an I/O phone.
877-527-8405

earldriscoll said:
800-527-8405
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Substitute 877 for 800, according to the info I have. Otherwise, that's the number, goes straight to a support person.

Thanks for the number.
Has anyone tried adding the Evo to an Everything Plus employee referral plan? If so, did u get the same 4G discount mentioned in this thread?

I call the number that came with my evo and they said they cant do anything until june 7

Have you guys tried to do the ESN swap online? Just wondering, cause I also bought an Evo from Ebay which I'm getting tomorrow and now I'm kind of worried.

Related

tmobile unlimited loyalty plan is nationwide now

tmobile's unlimited loyalty plan, which was only available in the Sanfransico area is now nationwide as of march 02 2009. those who qualify are people that have been tmobile customers for longer than 22 months and have a good payment history.
sprime01 said:
tmobile's unlimited loyalty plan, which was only available in the Sanfransico area is now nationwide as of march 02 2009. those who qualify are people that have been tmobile customers for longer than 22 months and have a good payment history.
Click to expand...
Click to collapse
Yeah, been that way for a couple months now
I had it, now I dont see it on mine when I sign on... I called Tmo the other day for my G1 acting up and it asked if I wanted to do it and I said later. Is it still in affect?
Ended up not being cheaper for me.
Seems like every time T-mobile offers an upgrade, it cost me an extra 10 bucks. I guess if I didn't have myfaves for both phones, then it would prolly be in my best interest to have it.
momentarylapseofreason said:
Yeah, been that way for a couple months now
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Click to collapse
not true...i've been in good standing with t-mo for 7 years+. when i called last month to inquire, they said it was only open to "select" customers...even today, when i log onto the website, the unlimited plan still shows $99.99. wtf?? i have been with these fools since 2001!
i've sent an email to t-mo just now. i'll advise as soon as i hear back.
mariod1269 said:
not true...i've been in good standing with t-mo for 7 years+. when i called last month to inquire, they said it was only open to "select" customers...even today, when i log onto the website, the unlimited plan still shows $99.99. wtf?? i have been with these fools since 2001!
i've sent an email to t-mo just now. i'll advise as soon as i hear back.
Click to expand...
Click to collapse
I work in a store and have run into this issue. I thought it was people who have been with us for 22 months or more but I guess there are some hidden factors there. The only thing I can think of is if you had your service suspended. Other than that I can't think of anything else that would effect it.
speoples20 said:
I work in a store and have run into this issue. I thought it was people who have been with us for 22 months or more but I guess there are some hidden factors there. The only thing I can think of is if you had your service suspended. Other than that I can't think of anything else that would effect it.
Click to expand...
Click to collapse
i don't think my service has been suspended any time in the past 4+ years...i'm wondering if it's because i don't ever use anywhere near my current plan's 1500 minutes.
here's the log of my chat session with T-Mo CS:
me: can you tell me why i don't qualify for the "unlimited loyalty" plan? i have been with t-mobile for nearly 8 years.
CSR: Today, this offer is available only to selected customers.
CSR: T-Mobile runs promotional offers and test offers that are available to different groups of customers, and at this time, your account does not qualify.
CSR: In the future, your account may be eligible for similar type offers. For some of our test offers, whether or not we extend these offers beyond the initial qualified group depends on response from our customers.
CSR: The exact criteria used for the promotion is not available as many different pieces of criteria were considered when selecting the specific audience available for this promotion.
me: so there are no specifics as to why i don't qualify after more than 7 years as a t-mobile customer?
CSR: This is a promotional offer only available for a short time
CSR: Based on the response to this offer, we hope to extend it to a wider audience in the future.
me: thank you for your help.
mariod1269 said:
i don't think my service has been suspended any time in the past 4+ years...i'm wondering if it's because i don't ever use anywhere near my current plan's 1500 minutes.
Click to expand...
Click to collapse
Its probably nothing you've done or your usage just a stupid system. The only other thing I can think of is if you changed your number anytime in the last 2 years. If not keep bugging customer care till they give it to you.
speoples20 said:
Its probably nothing you've done or your usage just a stupid system. The only other thing I can think of is if you changed your number anytime in the last 2 years. If not keep bugging customer care till they give it to you.
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i did change my number, but it was 5 years ago when i moved to california. i just edited my previous message to add the chat session i had with a csr. it seems qualification is random...like i said, i go nowhere near my plan minutes now (1500 for $49.99) so i'm not really missing out on anything...it's just...if they're gonna reward people for their "loyalty", i certainly want to be recognized for my 80 months of loyalty!!
mariod1269 said:
i did change my number, but it was 5 years ago when i moved to california. i just edited my previous message to add the chat session i had with a csr. it seems qualification is random...like i said, i go nowhere near my plan minutes now (1500 for $49.99) so i'm not really missing out on anything...it's just...if they're gonna reward people for their "loyalty", i certainly want to be recognized for my 80 months of loyalty!!
Click to expand...
Click to collapse
My understanding is that this is the unlimited Loyalty plan is not available to business/corporate lines (which is what your account is if you are getting a discount through your employer.) It is somewhat hard to get positive confirmation of this though. The eligibility requirements on the web are vague. I have been w/ T-Mobile since 2001 and I was offered the option.
JanetPanic said:
My understanding is that this is the unlimited Loyalty plan is not available to business/corporate lines (which is what your account is if you are getting a discount through your employer.) It is somewhat hard to get positive confirmation of this though. The eligibility requirements on the web are vague. I have been w/ T-Mobile since 2001 and I was offered the option.
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Click to collapse
ahh...that makes sense...in january my company sent an email to all associates telling us we can receive a 10% discount on our t-mo bill. i called and gave the CSR the code. i bet they then switched me to a corporate account.
things are getting clearer...but why couldn't the CSR tell me that today?
sounds like they were just giving you a standard response without even really looking at your account.
Brutal-Force said:
Seems like every time T-mobile offers an upgrade, it cost me an extra 10 bucks. I guess if I didn't have myfaves for both phones, then it would prolly be in my best interest to have it.
Click to expand...
Click to collapse
I feel the same way. I like the idea of having unlimited minutes but I have more than enough with myfaves and my 600 minutes right now. I almost never touch the 600 in a month with Nights and weekends on there.
I think, if you believe i'm so "loyal" and you want to offer me a "deal" make it something cheaper than what I already use.
|Spike|
meental said:
sounds like they were just giving you a standard response without even really looking at your account.
Click to expand...
Click to collapse
finally, a "non standard" response. i received an email today telling me that i do, in fact, qualify for the unlimited loyalty plan, but i would lose my corporate discount. then the CSR said she reviewed my usage and recommended that i stay at my current plan. she told me that i'd save $10.70/mo if i do NOT switch.
Cathy H 7284060, at t-mo, if you are reading this, you rock.

Best Buy Mobile employees

how can we get this on our free and clear 3000 plans?!?
my rep told me they could add it but of course he was wrong. now im sitting here with 450$ pda.
i tried over the phone and online. both said no. sooo my rep is going to put in a request with demo team but that will take a week or two.
anyways ides?
Sadly you can't. If anything you could possibly go into something like an everything data plus plan or something along that line, but since the phone is plan specific it will require that you do switch. The old free and clear plans are pointless on this phone or with any new smart phone for that matter.
Av, from what I understand, nobody will be allowed to add it to their plans until late July, and if you try to circumvent it and slip it through? Instant termination or either job or privileges. They're actively searching employee and indirect accounts for these.
Which one exactly is it, the $20 one?
My rep got it on for me, but I have the $0 plan.
As far as the phone goes, you should be good as long
as it wasn't an employee purchase or the Sprint account
under your name (social).
yeh its the 20$ one.
well anyways if an employee gets it on theres post it up.
the demo team will be in (my) store monday. hoping to god they will hook me up
Avalaunchmods said:
how can we get this on our free and clear 3000 plans?!?
my rep told me they could add it but of course he was wrong. now im sitting here with 450$ pda.
i tried over the phone and online. both said no. sooo my rep is going to put in a request with demo team but that will take a week or two.
anyways ides?[/QUOTE
I'm a Sprint Rep for Best Buy and I have been led to believe that 3rd party or Concession plans will be allowed to swap esn's to the Evo as long as they purchase the device outright. If you activate it on a consumer plan and then ask your Rep to submit a request to have it converted to an employee plan, it will get denied.
If you paid full retail price for your Evo, please politely as your Rep to try again and explain exactly how you acquired the Evo. I can't make any garuntees that it will be swapped, but it's worth a shot.
Worst case scenario, you wait until Sprint gives the green light on Evo's for employees sometime in July. Either way, I can assure you that this device is worth the wait.
Click to expand...
Click to collapse
To my knowledge, and from the memos we've received at Radioshack, NO ONE is allowed an Evo on an employee plan, regardless of method. That means RS, BB, even Sprint employees themselves are not allowed the phone. I assume the same reason why they never let employees have a phone involving a major launch: the more employees that buy, the fewer consumers can buy.
I'm sure it'll make a great alarm clock until Sprint releases the block on the device in July.
I'm currently using the Evo on a Advantage Club plan, but I have to pay the 10$ add on. So all in all its 30$ a month.
Well I'm on the $20 3000 free n clear plan. I called in on Friday night to try and activate my evo on my account, it was 5 minutes till 12:00am central time and the customer care rep that was helping me couldn't get my evo active. He then requested assistance from his manager do add the $10 premium data soc code on my account. I am now tremendously happy with my evo, it is an amazing device!
FYI just as a regular customer the premium data does have an additional cost of $10 but it is well worth it. As for the hotspot app works fine for now with out the $29.99 soc code add on. I went on my account online to see if I could view what the premium data soc code was but no luck, it comes up as premium data. Hope this helps someone else.
ajquadros said:
I'm currently using the Evo on a Advantage Club plan, but I have to pay the 10$ add on. So all in all its 30$ a month.
Click to expand...
Click to collapse
Whoever the employee is that's attached to your plan? Expect them to get fired VERY soon. They're actively scanning all employee and Advantage plans for EVO ESNs.
hello guys, i'm also part of the free and clear 3000 plan and had a couple questions. My first question is does the $20 plan include roaming? I have been paying the $5 fee for the past 2 years and was curious if i actually need to pay it? Or is it already included and I'm just paying extra.
My second question is has anyone figured out an easier method of getting our accounts switched over to the newest plan for the HTC EVO 4G. Any way we can do an ESN Swap on the Sprint website?
I do not work at radioShack anymore and was wondering if anyone has asked for authentication to make sure they still work there.
Is it as easy as calling up and talking to the right person? They wouldnt transfer me to another line that would start questioning me about whether i still work there or not, would they?
hasseye said:
hello guys, i'm also part of the free and clear 3000 plan and had a couple questions. My first question is does the $20 plan include roaming? I have been paying the $5 fee for the past 2 years and was curious if i actually need to pay it? Or is it already included and I'm just paying extra.
My second question is has anyone figured out an easier method of getting our accounts switched over to the newest plan for the HTC EVO 4G. Any way we can do an ESN Swap on the Sprint website?
I do not work at radioShack anymore and was wondering if anyone has asked for authentication to make sure they still work there.
Is it as easy as calling up and talking to the right person? They wouldnt transfer me to another line that would start questioning me about whether i still work there or not, would they?
Click to expand...
Click to collapse
You have to go through the channel that setup your account as you were a radioshack employee. I'm a Sprint employee and I have my Evo unl on the $0 plan...

evo off contract

i asked this in a thread a while back, but it got passed up.
if you purchased and activated an evo off contract, what was there to gain? it seems like it wouldn't be worth it for the evo, since everyone was supposed to upgrade their plan a mandatory simply everything data plan + premium data. before with other phones, i could see the allure, but now, not so much, unless you found a way to keep your old plan.
i suppose if you weren't due for an upgrade, you had no other option but to buy it that way. Then Sprint can change your plan without extending your contract.
radar5 said:
i suppose if you weren't due for an upgrade, you had no other option but to buy it that way. Then Sprint can change your plan without extending your contract.
Click to expand...
Click to collapse
that makes sense. it just seemed like alot of people got it in their heads that they would not be tied down to a contract no matter what, and it didn't seem to be worth it anymore.
radar5 said:
i suppose if you weren't due for an upgrade, you had no other option but to buy it that way. Then Sprint can change your plan without extending your contract.
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Click to collapse
Lol i laugh when customers tell me they arent due for an Upgrade. Ive upgraded 4 times this year. But yea there is NO way yo keep your old plan. The Evo is only compatible with the Everything Data Plan and the Simply Everything Plan. No exceptions. Ive tryed everything to get around it. I had to leave me Sero Plan to get the evo
i'm on the everything data plus plan (long story) but that was about all i could do.
I got mine off contract, and the only thing that changed in my plan was adding the additonal $10 fee, which did not affect my contract expiration date (which is still October 1st).
I bought mine from best buy for the $200 dollar two year contract. My old contract expired earlier this year. Now, somehow my account shows that my contract expired 2 1/2 years ago. Not that I'm complaining, but anyone know how that could have happened? I double checked with the upgrade checker on best buys website, it shows the same thing.
TheBiles said:
I got mine off contract, and the only thing that changed in my plan was adding the additonal $10 fee, which did not affect my contract expiration date (which is still October 1st).
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expiration dates don't change if you are not receiving anything (subsidized phone on the same line, 75/150 off your bill.)
i should have wrote "mandatory". it looks like you lucked out. what plan do you have?
akastixx said:
expiration dates don't change if you are not receiving anything (subsidized phone on the same line, 75/150 off your bill.)
i should have wrote "mandatory". it looks like you lucked out. what plan do you have?
Click to expand...
Click to collapse
How did I luck out? I didn't renew my contract because I bought it off contract. Anyone else could do the same thing. No one forces you to use an upgrade.
with google voice account... seems like sprint could turn your phone off and you could still have a phone...lol
I buy all my phones outright. I would have bought my Evo if I didn't get one free from Google. Only phone I ever got on-contract was my 1st gen iPhone. At this point I go through 2 phones a year so off contract is way cheaper for me.
TheBiles said:
How did I luck out? I didn't renew my contract because I bought it off contract. Anyone else could do the same thing. No one forces you to use an upgrade.
Click to expand...
Click to collapse
i thought everyone had to change their plan to one of the new ones regardless if they activated an evo on their account. if my last statement is correct (barring rulebending/sweetalking/retentions/ etc. or the oct. 1st sero rumor), then you are lucky to have your same plan (+$10).
StevenCCCP said:
I buy all my phones outright. I would have bought my Evo if I didn't get one free from Google. Only phone I ever got on-contract was my 1st gen iPhone. At this point I go through 2 phones a year so off contract is way cheaper for me.
Click to expand...
Click to collapse
i used to get mine off contract, but with having to get the new plan, i just didn't see a reason. once again, your situation is somewhat different than the norm since you got the i/o phone, and since you switch phones so often, it would make sense as your phones retain most of their resale value. i guess my question goes out more to the people who are eligible for a full upgrade.
thanks for the replies
The additional $10 fee doesn't change or extend your plan. It just adds $10/month, the same way insurance adds $7/month.
--
Sent from my HTC EVO 4G using Tapatalk Pro.
TheBiles said:
The additional $10 fee doesn't change or extend your plan. It just adds $10/month, the same way insurance adds $7/month.
Click to expand...
Click to collapse
True, with OTHER PHONES. If you (or anyone else) were able to get by without having to change plans, cool, they just didn't write the terms that way for THIS PHONE.
"If you’re already a Sprint customer but have a different plan, you’ll have to change plans when you activate your device. Also, once you change your plan, you will not be able to change back to your old plan if we no longer sell it, even if you go back to your old phone."
Nothing in their verbage says you have to extend your contract of enter one if you pay full price or get it from another party, but the terms for the evo state that if you use the phone on sprint, you have to change your plan. will people be able to get away without having to? of course, but I already mentioned that in my last post.
TheBiles said:
I got mine off contract, and the only thing that changed in my plan was adding the additonal $10 fee, which did not affect my contract expiration date (which is still October 1st).
Click to expand...
Click to collapse
I thought Sprint was not selling them off-contract?
akastixx said:
True, with OTHER PHONES. If you (or anyone else) were able to get by without having to change plans, cool, they just didn't write the terms that way for THIS PHONE.
"If you’re already a Sprint customer but have a different plan, you’ll have to change plans when you activate your device. Also, once you change your plan, you will not be able to change back to your old plan if we no longer sell it, even if you go back to your old phone."
Nothing in their verbage says you have to extend your contract of enter one if you pay full price or get it from another party, but the terms for the evo state that if you use the phone on sprint, you have to change your plan. will people be able to get away without having to? of course, but I already mentioned that in my last post.
Click to expand...
Click to collapse
I'm pretty sure that is for people on those ancient SERO plans that give them unlimited data for like $40. I already had an unlimited everything plan, so I just needed the $10 fee.
gmanvbva said:
I thought Sprint was not selling them off-contract?
Click to expand...
Click to collapse
I got mine from Google I/O, but my local stores were selling them for the $450 MSRP.
goodelyfe said:
with google voice account... seems like sprint could turn your phone off and you could still have a phone...lol
Click to expand...
Click to collapse
I am pretty sure that would only work where you have a WiFi signal, and you may be limited to no MMS, since MMS can't be sent/received over WiFI.
NOW, If you were to let sprint turn you off, and start an account with CLEAR for their WiFi and used your Google Voice number, I THINK you would have phone and Data Anywhere there is a Clear signal....
dj_jelly said:
Lol i laugh when customers tell me they arent due for an Upgrade. Ive upgraded 4 times this year. But yea there is NO way yo keep your old plan. The Evo is only compatible with the Everything Data Plan and the Simply Everything Plan. No exceptions. Ive tryed everything to get around it. I had to leave me Sero Plan to get the evo
Click to expand...
Click to collapse
I'm confused...how did you get 4 upgrades in a year? I would love 4 upgrades a year. I could get another evo or epic for someone else on my plan.
beandogg said:
I'm confused...how did you get 4 upgrades in a year? I would love 4 upgrades a year. I could get another evo or epic for someone else on my plan.
Click to expand...
Click to collapse
He's apparently an employee. Just do what I do: Keep your phone in very good condition and sell it when you get another one. I sold my ancient Hero for $300 when the EVO came out, which is more than the rebates.
thenewguy821 said:
I am pretty sure that would only work where you have a WiFi signal, and you may be limited to no MMS, since MMS can't be sent/received over WiFI.
NOW, If you were to let sprint turn you off, and start an account with CLEAR for their WiFi and used your Google Voice number, I THINK you would have phone and Data Anywhere there is a Clear signal....
Click to expand...
Click to collapse
thanks captain obvious.... i didnt write that cuz its an understood, right? besides, wifi is just about everywhere. meh @ MMS when you have email accounts. Sometimes you gotta sacrifice and venture other avenues to do what you like

Stealth change from $10 to $30 plan.

Ordered my Nexus S online, chose the $10/200MB plan with my existing family plan. Goes through fine, I print nearly every step to PDF. Get my email confirmation, $10/200MB plan.
Now I go to check the status of my order and the order now shows my plan has spontaneously changed to the $30/Unlimited plan.
Big surprise, they're evil cheating bastards.
Belarios said:
Ordered my Nexus S online, chose the $10/200MB plan with my existing family plan. Goes through fine, I print nearly every step to PDF. Get my email confirmation, $10/200MB plan.
Now I go to check the status of my order and the order now shows my plan has spontaneously changed to the $30/Unlimited plan.
Big surprise, they're evil cheating bastards.
Click to expand...
Click to collapse
Tmobile has some of the best costumer service i have ever experienced, call them tell them and problem solved,
no *****ing is necessary
Probably because the 200 MB plan is not for the Nexus S. That is my guess.
That's crazy. Yeah, just try calling them and seeing what's up. I just got mine today. I need the unlimited. Sucks I'm paying 4G price for a 3G service though..
slowz3r said:
Tmobile has some of the best costumer service i have ever experienced, call them tell them and problem solved,
no *****ing is necessary
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Someone had to program a computer routine to change all the $10 plans to $30 after the sale had become final. There's no way this happens by accident. Even if they fix it for me later, they're still hoping to catch plenty of people off guard.
DarkAgent said:
Probably because the 200 MB plan is not for the Nexus S. That is my guess.
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It isn't stated anywhere that this phone is any different than all their other phones, and the Best Buy system which connects to the T-mobile computer to verify my plan and eligibility offered me the $10 plan.
I'm just saying, this is why no one cares when someone finds a loophole in a contract to buy a phone for less or cancel their plan without a termination fee: because these guys are out to find ways to charge us more. Intentionally and stealthily changing a contract and then pretending it was the original deal is fraud and it's a crime. But I know...corporations can't go to jail, and they'll just claim it was a computer glitch.
I posted this so someone in the same situation will notice it and know they need to contest it.
Belarios said:
Ordered my Nexus S online, chose the $10/200MB plan with my existing family plan. Goes through fine, I print nearly every step to PDF. Get my email confirmation, $10/200MB plan.
Now I go to check the status of my order and the order now shows my plan has spontaneously changed to the $30/Unlimited plan.
Big surprise, they're evil cheating bastards.
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Click to collapse
Thanks for sharing this. I also saw that they were letting people pick the 200mb data plan. I was just about to get a Nexus S tomorrow too, but I guess I'm holding off for now. Let us know if they let you change the data plan.

Cheap sprint plans

Since i havn't seen this anywhere here i figured i would post it to help some people save a little money
http://www.sprintusers.com/forum/showthread.php?t=173903
Holy crap. Now the real question: Can I switch over my plan to this without paying a ETF?
Would be nice to have this. I would only save 15 or so a month, but right now I can use all the money I can get.
Sent from my PC36100 using Tapatalk
I'm so flipping confused after reading that...
Can someone with some experience working with these accounts chime in? I understand using the guy's email and CID, but how would this play in for those of us who have been with Sprint forever, have family plans, and still have time on their contract?
drmacinyasha said:
Holy crap. Now the real question: Can I switch over my plan to this without paying a ETF?
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topdawgn8 said:
I'm so flipping confused after reading that...
Can someone with some experience working with these accounts chime in? I understand using the guy's email and CID, but how would this play in for those of us who have been with Sprint forever, have family plans, and still have time on their contract?
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Click to collapse
It's a referral plan, meaning it's for people that are currently NOT a Sprint customer and are being referred to Sprint by an employee. If you are currently a Sprint customer, you would have to cancel your current account and pay an ETF if you are still in contract.
kd0axs said:
It's a referral plan, meaning it's for people that are currently NOT a Sprint customer and are being referred to Sprint by an employee. If you are currently a Sprint customer, you would have to cancel your current account and pay an ETF if you are still in contract.
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Thanks...I'm "chatting" with spring right now. If you want to consider waiting five minutes between responses chatting. I'll post my results here to confirm.
I won't bore you with the useless information he gave me at the beginning:
Code:
15:37:50 : HIM: Is there anything else I may assist you with?
15:38:18 : ME: So what I'm getting is doing the ESRP creates an entirely different account
15:38:22 : ME: right?
15:39:41 : ME: sorry, EPRP
15:39:56 : HIM: Yes, you are correct.
15:40:13 : ME: so how could I, or would I, be able to get the remaining lines of my account onto it?
15:40:33 : ME: would there be an ETF or would a transfer of liability work?
15:40:53 : ME: this is provided I opened a new line also
15:43:26 : HIM: I am sorry the lines can not be transfer from the existing account to new referral account which you are going to open.
15:45:09 : ME: OK, just one more question then. So say, in the future, my contracts are expired. I have no obligation to Sprint. I open an EPRP providing the program is still around. Would I be able to open a new account with an old phone number?
15:46:31 : HIM: Ok, One moment.
15:50:36 : HIM: I am sorry you can not open the new account with the old phone number, however when you will open the new account the system will automatically generate the new phone number for you.
15:51:18 : ME: Ok, I guess that covers all of my questions. Thanks for dealing with me =).
15:51:36 : HIM: You are welcome.
I'm not completely satisfied with these answers; however, I was reading on the other forum of people getting a Transfer of Liability to work to get their lines over. I may just stop by the Sprint Store on my way home from work tomorrow.
Good luck with that! I am sure you could find someone that would do it for you if you talk to the right person. It saved us a lot of money, and made it very worth it to switch to from verizon.
From my experience, I signed up fro SERO about 3 years ago, when the plans were basically unlimited except for the 500 anytime minutes and it was $30 a month. I was already Sprint customer, out of contract. In order to get a SERO account, I had to open up a brand new line, I was not able to transfer my old number over either. So I got a new line, new number, and just closed my old account. Been happy with it ever since. When the EVO came out, I had to upgrade my plan to an EREP plan, which increased it almost double. Thankfully, a couple months ago, they came out with a SERO Premium plan that would work with the Android phones and it was only $40 a month (plus $10 premium data charge). It was only available if you previously had one of the old $30 SERO plans. Well, that's my story.
thisguyinoc said:
From my experience, I signed up fro SERO about 3 years ago, when the plans were basically unlimited except for the 500 anytime minutes and it was $30 a month. I was already Sprint customer, out of contract. In order to get a SERO account, I had to open up a brand new line, I was not able to transfer my old number over either. So I got a new line, new number, and just closed my old account. Been happy with it ever since. When the EVO came out, I had to upgrade my plan to an EREP plan, which increased it almost double. Thankfully, a couple months ago, they came out with a SERO Premium plan that would work with the Android phones and it was only $40 a month (plus $10 premium data charge). It was only available if you previously had one of the old $30 SERO plans. Well, that's my story.
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Did you re-convert your eprp back to the sero premium? If so, when and how?
Sent from my PC36100 using XDA App
bigmoogle said:
Did you re-convert your eprp back to the sero premium? If so, when and how?
Sent from my PC36100 using XDA App
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Click to collapse
Yes I did. I just called them up and no questions asked, they saw that I previously had SERO and switched it to SERO premium.
Yea I'm also on the sero premium. I will never switch to another carrier as long as I have my sero premium. and i'm surprised people didn't know about the new sero aka eprp. I was expecting the op to get flamed for old news. lol.
I've been on sero for years now, and it's pretty great. The only thing that drives me nuts now is that virgin mobile is an even better deal than sero, without a contact.
Existing customers can't switch. I've put my info all over these boards for new customers to use.
Sent from my PC36100 using XDA App
Ahh I was hoping existing customers could switch.
Sent from my Evo using Tapatalk.
actually there is a way to get around the ETF/etc..
go to the site & apply for a new line undere the everything plus plan (make sure to pick a free phone unless you wanna pay out of the pocket).
after the order is approved/goes through, call customer service & have them pull your existing line(s) under the new everything plus account you just started...
now you have 30 days to decide if you want to keep this extra line you just purchased. if you decide to cancel like i did, your remaining lines will still be on the everything plus plan.
one word of warning, i will be losing my premier gold status as of april 01 due to this move. despite my previous lines being open with sprint for 10+ years, the new everything plus account basically starts new so they will only recognize my time w/sprint as being since i moved my lines over to the new account. (they do acknowledge the fact that they see in their system the same line/number has been open for 10+ years, but i haven't found a rep yet who will mark it on my "new" account)..
i generally prefer to stay out of contract anyway so it's not a huge deal to me.
Another point to note. From my experience, they will not let you apply any kind of company or student discounts on top of EPRP. In my case, it turns out to be cheaper to get the normal plan with the company discount.
mclife said:
Another point to note. From my experience, they will not let you apply any kind of company or student discounts on top of EPRP. In my case, it turns out to be cheaper to get the normal plan with the company discount.
Click to expand...
Click to collapse
This is correct.

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