Stealth change from $10 to $30 plan. - Nexus S General

Ordered my Nexus S online, chose the $10/200MB plan with my existing family plan. Goes through fine, I print nearly every step to PDF. Get my email confirmation, $10/200MB plan.
Now I go to check the status of my order and the order now shows my plan has spontaneously changed to the $30/Unlimited plan.
Big surprise, they're evil cheating bastards.

Belarios said:
Ordered my Nexus S online, chose the $10/200MB plan with my existing family plan. Goes through fine, I print nearly every step to PDF. Get my email confirmation, $10/200MB plan.
Now I go to check the status of my order and the order now shows my plan has spontaneously changed to the $30/Unlimited plan.
Big surprise, they're evil cheating bastards.
Click to expand...
Click to collapse
Tmobile has some of the best costumer service i have ever experienced, call them tell them and problem solved,
no *****ing is necessary

Probably because the 200 MB plan is not for the Nexus S. That is my guess.

That's crazy. Yeah, just try calling them and seeing what's up. I just got mine today. I need the unlimited. Sucks I'm paying 4G price for a 3G service though..

slowz3r said:
Tmobile has some of the best costumer service i have ever experienced, call them tell them and problem solved,
no *****ing is necessary
Click to expand...
Click to collapse
Someone had to program a computer routine to change all the $10 plans to $30 after the sale had become final. There's no way this happens by accident. Even if they fix it for me later, they're still hoping to catch plenty of people off guard.
DarkAgent said:
Probably because the 200 MB plan is not for the Nexus S. That is my guess.
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Click to collapse
It isn't stated anywhere that this phone is any different than all their other phones, and the Best Buy system which connects to the T-mobile computer to verify my plan and eligibility offered me the $10 plan.
I'm just saying, this is why no one cares when someone finds a loophole in a contract to buy a phone for less or cancel their plan without a termination fee: because these guys are out to find ways to charge us more. Intentionally and stealthily changing a contract and then pretending it was the original deal is fraud and it's a crime. But I know...corporations can't go to jail, and they'll just claim it was a computer glitch.
I posted this so someone in the same situation will notice it and know they need to contest it.

Belarios said:
Ordered my Nexus S online, chose the $10/200MB plan with my existing family plan. Goes through fine, I print nearly every step to PDF. Get my email confirmation, $10/200MB plan.
Now I go to check the status of my order and the order now shows my plan has spontaneously changed to the $30/Unlimited plan.
Big surprise, they're evil cheating bastards.
Click to expand...
Click to collapse
Thanks for sharing this. I also saw that they were letting people pick the 200mb data plan. I was just about to get a Nexus S tomorrow too, but I guess I'm holding off for now. Let us know if they let you change the data plan.

Related

Best Buy Mobile employees

how can we get this on our free and clear 3000 plans?!?
my rep told me they could add it but of course he was wrong. now im sitting here with 450$ pda.
i tried over the phone and online. both said no. sooo my rep is going to put in a request with demo team but that will take a week or two.
anyways ides?
Sadly you can't. If anything you could possibly go into something like an everything data plus plan or something along that line, but since the phone is plan specific it will require that you do switch. The old free and clear plans are pointless on this phone or with any new smart phone for that matter.
Av, from what I understand, nobody will be allowed to add it to their plans until late July, and if you try to circumvent it and slip it through? Instant termination or either job or privileges. They're actively searching employee and indirect accounts for these.
Which one exactly is it, the $20 one?
My rep got it on for me, but I have the $0 plan.
As far as the phone goes, you should be good as long
as it wasn't an employee purchase or the Sprint account
under your name (social).
yeh its the 20$ one.
well anyways if an employee gets it on theres post it up.
the demo team will be in (my) store monday. hoping to god they will hook me up
Avalaunchmods said:
how can we get this on our free and clear 3000 plans?!?
my rep told me they could add it but of course he was wrong. now im sitting here with 450$ pda.
i tried over the phone and online. both said no. sooo my rep is going to put in a request with demo team but that will take a week or two.
anyways ides?[/QUOTE
I'm a Sprint Rep for Best Buy and I have been led to believe that 3rd party or Concession plans will be allowed to swap esn's to the Evo as long as they purchase the device outright. If you activate it on a consumer plan and then ask your Rep to submit a request to have it converted to an employee plan, it will get denied.
If you paid full retail price for your Evo, please politely as your Rep to try again and explain exactly how you acquired the Evo. I can't make any garuntees that it will be swapped, but it's worth a shot.
Worst case scenario, you wait until Sprint gives the green light on Evo's for employees sometime in July. Either way, I can assure you that this device is worth the wait.
Click to expand...
Click to collapse
To my knowledge, and from the memos we've received at Radioshack, NO ONE is allowed an Evo on an employee plan, regardless of method. That means RS, BB, even Sprint employees themselves are not allowed the phone. I assume the same reason why they never let employees have a phone involving a major launch: the more employees that buy, the fewer consumers can buy.
I'm sure it'll make a great alarm clock until Sprint releases the block on the device in July.
I'm currently using the Evo on a Advantage Club plan, but I have to pay the 10$ add on. So all in all its 30$ a month.
Well I'm on the $20 3000 free n clear plan. I called in on Friday night to try and activate my evo on my account, it was 5 minutes till 12:00am central time and the customer care rep that was helping me couldn't get my evo active. He then requested assistance from his manager do add the $10 premium data soc code on my account. I am now tremendously happy with my evo, it is an amazing device!
FYI just as a regular customer the premium data does have an additional cost of $10 but it is well worth it. As for the hotspot app works fine for now with out the $29.99 soc code add on. I went on my account online to see if I could view what the premium data soc code was but no luck, it comes up as premium data. Hope this helps someone else.
ajquadros said:
I'm currently using the Evo on a Advantage Club plan, but I have to pay the 10$ add on. So all in all its 30$ a month.
Click to expand...
Click to collapse
Whoever the employee is that's attached to your plan? Expect them to get fired VERY soon. They're actively scanning all employee and Advantage plans for EVO ESNs.
hello guys, i'm also part of the free and clear 3000 plan and had a couple questions. My first question is does the $20 plan include roaming? I have been paying the $5 fee for the past 2 years and was curious if i actually need to pay it? Or is it already included and I'm just paying extra.
My second question is has anyone figured out an easier method of getting our accounts switched over to the newest plan for the HTC EVO 4G. Any way we can do an ESN Swap on the Sprint website?
I do not work at radioShack anymore and was wondering if anyone has asked for authentication to make sure they still work there.
Is it as easy as calling up and talking to the right person? They wouldnt transfer me to another line that would start questioning me about whether i still work there or not, would they?
hasseye said:
hello guys, i'm also part of the free and clear 3000 plan and had a couple questions. My first question is does the $20 plan include roaming? I have been paying the $5 fee for the past 2 years and was curious if i actually need to pay it? Or is it already included and I'm just paying extra.
My second question is has anyone figured out an easier method of getting our accounts switched over to the newest plan for the HTC EVO 4G. Any way we can do an ESN Swap on the Sprint website?
I do not work at radioShack anymore and was wondering if anyone has asked for authentication to make sure they still work there.
Is it as easy as calling up and talking to the right person? They wouldnt transfer me to another line that would start questioning me about whether i still work there or not, would they?
Click to expand...
Click to collapse
You have to go through the channel that setup your account as you were a radioshack employee. I'm a Sprint employee and I have my Evo unl on the $0 plan...

Upgrade a phone for another line?

So i have a family plan with my parents... We have a 1500 minute account, i have unlimited text and web, they are old school and dont like texting or webing. So i upgrade my phone to a mytouch 7 months ago.. My parents are both elegible to upgrade price.. And i really like the Vibrant.. but t-mobile wants you to put a data plan on the line that you upgrade the phone... So my question is if i get the Vibrant using my moms phone number, Do i have to put Web on her line?? even tough she will not be using the phone.. I will Thanks
There should be a workaround for this, I would visit a store and ask a rep.
Sent from my SGH-T959 using XDA App
The Data has to be added to the line that is upgraded. and the data has to stay on that line for the required 2 years or untill you do another upgrade.
deviusdragger said:
The Data has to be added to the line that is upgraded. and the data has to stay on that line for the required 2 years or untill you do another upgrade.
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Click to collapse
this doesnt make sense how about if some one looses the phone, and gets a non internet capable phone? they are going to pay for a service that they cant use??
I mean the disconnected price is because you are increasing your contract 2 years more..
How about if i just want the phone for testing purposes and i dont want internet on it... or i want to use it as an ipod..
This suks
there is a way around it, upgrade the line to a vibrant on your moms line....then go into the store a day later and upgrade the same line to the cheapest dumb phone, you will have to pay full price, should be about 50-60 bucks, that line no longer requires a data contract
turbosix said:
There should be a workaround for this, I would visit a store and ask a rep.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I called a tmo store, and wold told the same thing, that the data plan has to stick with the line that it was upgrade it, that i can use the phone with my other number, but i would have to play internet double :S WTF and that if i call tmobile and try to cancel that internet that they would charge a cancellation fee ($200) to remove this...
How stupid is this??
PolishDude said:
there is a way around it, upgrade the line to a vibrant on your moms line....then go into the store a day later and upgrade the same line to the cheapest dumb phone, you will have to pay full price, should be about 50-60 bucks, that line no longer requires a data contract
Click to expand...
Click to collapse
ummm will they be mad about this since ?? like can they say no?
The data is required for 2 years. If you switch to a non data phone they'll make you switch to unlimited messaging for $15 on that line (best case scenario)
Sent from my Samsung Vibrant using XDA App
Wait a minute. I though data plans only went in to effect once TMO detected the IMEI number for a particular SIM? I've done this in the past, and I understood I could do this in the future when speaking to TMO last week.
well seems like if i buy a phone make a 2 year contract and then later on i buy a full price phone trough t-mobile i dont have to keep that data plan...
well i just purchase it for $164 on the t-mo site.. Lets see what happens... You guys want me to update with the resolution??
btw if everything goes wrong i have 30 days to return the device correct???
I work for T-mobile, there is a work around to this. but you'll be paying full price for the vibrant. the $199 price for the vibrant is so cheap because of the internet and the data plan is locked in for 2 years regarless if you buy a cheaper phone, theres no way to take it out unless you want to pay the $200 early termination fee, its call "Required data plan". its better just to buy the phone out right. if you really want the vibrant as an upgrade PM and ill tell you what to do.
SuperMiguel said:
well i just purchase it for $164 on the t-mo site.. Lets see what happens... You guys want me to update with the resolution??
btw if everything goes wrong i have 30 days to return the device correct???
Click to expand...
Click to collapse
I believe their return policy is now only 14 days.
just to let everyone know, any smartphone you get you are locked in for a 2 year data plan regarless if you get a dumb phone, that data plan is locked in. I work for T-mobile so I know, there is a way to do this, its my company secret so I can't say it here.
lmfaznboi said:
just to let everyone know, any smartphone you get you are locked in for a 2 year data plan regarless if you get a dumb phone, that data plan is locked in. I work for T-mobile so I know, there is a way to do this, its my company secret so I can't say it here.
Click to expand...
Click to collapse
Well i called t-mo and they told me that if i buy a dumb phone for full price that i didnt have to keep playing data plan...
if you data plan was before november of 2009 your free to take it off without cancellation anything after that it is required. you can try calling in but I gaurentee you that there will be a $200 cancellation fee on your next bill
lmfaznboi said:
if you data plan was before november of 2009 your free to take it off without cancellation anything after that it is required. you can try calling in but I gaurentee you that there will be a $200 cancellation fee on your next bill
Click to expand...
Click to collapse
you said to PM you, that you know a way to get around this.. i pm you already...
SuperMiguel said:
I called a tmo store, and wold told the same thing, that the data plan has to stick with the line that it was upgrade it, that i can use the phone with my other number, but i would have to play internet double :S WTF and that if i call tmobile and try to cancel that internet that they would charge a cancellation fee ($200) to remove this...
How stupid is this??
Click to expand...
Click to collapse
SuperMiguel said:
So i have a family plan with my parents... We have a 1500 minute account, i have unlimited text and web, they are old school and dont like texting or webing. So i upgrade my phone to a mytouch 7 months ago.. My parents are both elegible to upgrade price.. And i really like the Vibrant.. but t-mobile wants you to put a data plan on the line that you upgrade the phone... So my question is if i get the Vibrant using my moms phone number, Do i have to put Web on her line?? even tough she will not be using the phone.. I will Thanks
Click to expand...
Click to collapse
I called the loyalty department at t-mobile.
Upgraded my father-in laws liine and got ordered the vibrant to put on my account.
The cost??? $149!!!!!!!!!!!!!!
Call the loyalty department!!
They even took off the web on my father-in law's line.
I had to call in a couple times though.
Depends on who you talk to.
Hope this helps.
On your line, give that to one of your parents, take one of their lines upgrade it get the vibrant add text and web, and then remove all web and text services from your old line.simple. Hit my google voice number and I'll explain better for you, 2158217393. Tone.
Sent from my SGH-T959 using XDA App
I had that happen to me when I upgraded a different line for my MyTouch. They will let you do it you just have to keep telling them you want to talk to a supervisor until one will give permission.

evo off contract

i asked this in a thread a while back, but it got passed up.
if you purchased and activated an evo off contract, what was there to gain? it seems like it wouldn't be worth it for the evo, since everyone was supposed to upgrade their plan a mandatory simply everything data plan + premium data. before with other phones, i could see the allure, but now, not so much, unless you found a way to keep your old plan.
i suppose if you weren't due for an upgrade, you had no other option but to buy it that way. Then Sprint can change your plan without extending your contract.
radar5 said:
i suppose if you weren't due for an upgrade, you had no other option but to buy it that way. Then Sprint can change your plan without extending your contract.
Click to expand...
Click to collapse
that makes sense. it just seemed like alot of people got it in their heads that they would not be tied down to a contract no matter what, and it didn't seem to be worth it anymore.
radar5 said:
i suppose if you weren't due for an upgrade, you had no other option but to buy it that way. Then Sprint can change your plan without extending your contract.
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Click to collapse
Lol i laugh when customers tell me they arent due for an Upgrade. Ive upgraded 4 times this year. But yea there is NO way yo keep your old plan. The Evo is only compatible with the Everything Data Plan and the Simply Everything Plan. No exceptions. Ive tryed everything to get around it. I had to leave me Sero Plan to get the evo
i'm on the everything data plus plan (long story) but that was about all i could do.
I got mine off contract, and the only thing that changed in my plan was adding the additonal $10 fee, which did not affect my contract expiration date (which is still October 1st).
I bought mine from best buy for the $200 dollar two year contract. My old contract expired earlier this year. Now, somehow my account shows that my contract expired 2 1/2 years ago. Not that I'm complaining, but anyone know how that could have happened? I double checked with the upgrade checker on best buys website, it shows the same thing.
TheBiles said:
I got mine off contract, and the only thing that changed in my plan was adding the additonal $10 fee, which did not affect my contract expiration date (which is still October 1st).
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Click to collapse
expiration dates don't change if you are not receiving anything (subsidized phone on the same line, 75/150 off your bill.)
i should have wrote "mandatory". it looks like you lucked out. what plan do you have?
akastixx said:
expiration dates don't change if you are not receiving anything (subsidized phone on the same line, 75/150 off your bill.)
i should have wrote "mandatory". it looks like you lucked out. what plan do you have?
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Click to collapse
How did I luck out? I didn't renew my contract because I bought it off contract. Anyone else could do the same thing. No one forces you to use an upgrade.
with google voice account... seems like sprint could turn your phone off and you could still have a phone...lol
I buy all my phones outright. I would have bought my Evo if I didn't get one free from Google. Only phone I ever got on-contract was my 1st gen iPhone. At this point I go through 2 phones a year so off contract is way cheaper for me.
TheBiles said:
How did I luck out? I didn't renew my contract because I bought it off contract. Anyone else could do the same thing. No one forces you to use an upgrade.
Click to expand...
Click to collapse
i thought everyone had to change their plan to one of the new ones regardless if they activated an evo on their account. if my last statement is correct (barring rulebending/sweetalking/retentions/ etc. or the oct. 1st sero rumor), then you are lucky to have your same plan (+$10).
StevenCCCP said:
I buy all my phones outright. I would have bought my Evo if I didn't get one free from Google. Only phone I ever got on-contract was my 1st gen iPhone. At this point I go through 2 phones a year so off contract is way cheaper for me.
Click to expand...
Click to collapse
i used to get mine off contract, but with having to get the new plan, i just didn't see a reason. once again, your situation is somewhat different than the norm since you got the i/o phone, and since you switch phones so often, it would make sense as your phones retain most of their resale value. i guess my question goes out more to the people who are eligible for a full upgrade.
thanks for the replies
The additional $10 fee doesn't change or extend your plan. It just adds $10/month, the same way insurance adds $7/month.
--
Sent from my HTC EVO 4G using Tapatalk Pro.
TheBiles said:
The additional $10 fee doesn't change or extend your plan. It just adds $10/month, the same way insurance adds $7/month.
Click to expand...
Click to collapse
True, with OTHER PHONES. If you (or anyone else) were able to get by without having to change plans, cool, they just didn't write the terms that way for THIS PHONE.
"If you’re already a Sprint customer but have a different plan, you’ll have to change plans when you activate your device. Also, once you change your plan, you will not be able to change back to your old plan if we no longer sell it, even if you go back to your old phone."
Nothing in their verbage says you have to extend your contract of enter one if you pay full price or get it from another party, but the terms for the evo state that if you use the phone on sprint, you have to change your plan. will people be able to get away without having to? of course, but I already mentioned that in my last post.
TheBiles said:
I got mine off contract, and the only thing that changed in my plan was adding the additonal $10 fee, which did not affect my contract expiration date (which is still October 1st).
Click to expand...
Click to collapse
I thought Sprint was not selling them off-contract?
akastixx said:
True, with OTHER PHONES. If you (or anyone else) were able to get by without having to change plans, cool, they just didn't write the terms that way for THIS PHONE.
"If you’re already a Sprint customer but have a different plan, you’ll have to change plans when you activate your device. Also, once you change your plan, you will not be able to change back to your old plan if we no longer sell it, even if you go back to your old phone."
Nothing in their verbage says you have to extend your contract of enter one if you pay full price or get it from another party, but the terms for the evo state that if you use the phone on sprint, you have to change your plan. will people be able to get away without having to? of course, but I already mentioned that in my last post.
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Click to collapse
I'm pretty sure that is for people on those ancient SERO plans that give them unlimited data for like $40. I already had an unlimited everything plan, so I just needed the $10 fee.
gmanvbva said:
I thought Sprint was not selling them off-contract?
Click to expand...
Click to collapse
I got mine from Google I/O, but my local stores were selling them for the $450 MSRP.
goodelyfe said:
with google voice account... seems like sprint could turn your phone off and you could still have a phone...lol
Click to expand...
Click to collapse
I am pretty sure that would only work where you have a WiFi signal, and you may be limited to no MMS, since MMS can't be sent/received over WiFI.
NOW, If you were to let sprint turn you off, and start an account with CLEAR for their WiFi and used your Google Voice number, I THINK you would have phone and Data Anywhere there is a Clear signal....
dj_jelly said:
Lol i laugh when customers tell me they arent due for an Upgrade. Ive upgraded 4 times this year. But yea there is NO way yo keep your old plan. The Evo is only compatible with the Everything Data Plan and the Simply Everything Plan. No exceptions. Ive tryed everything to get around it. I had to leave me Sero Plan to get the evo
Click to expand...
Click to collapse
I'm confused...how did you get 4 upgrades in a year? I would love 4 upgrades a year. I could get another evo or epic for someone else on my plan.
beandogg said:
I'm confused...how did you get 4 upgrades in a year? I would love 4 upgrades a year. I could get another evo or epic for someone else on my plan.
Click to expand...
Click to collapse
He's apparently an employee. Just do what I do: Keep your phone in very good condition and sell it when you get another one. I sold my ancient Hero for $300 when the EVO came out, which is more than the rebates.
thenewguy821 said:
I am pretty sure that would only work where you have a WiFi signal, and you may be limited to no MMS, since MMS can't be sent/received over WiFI.
NOW, If you were to let sprint turn you off, and start an account with CLEAR for their WiFi and used your Google Voice number, I THINK you would have phone and Data Anywhere there is a Clear signal....
Click to expand...
Click to collapse
thanks captain obvious.... i didnt write that cuz its an understood, right? besides, wifi is just about everywhere. meh @ MMS when you have email accounts. Sometimes you gotta sacrifice and venture other avenues to do what you like

[Q] Just upgraded and got 4G unlimited?

Hi, I just upgraded my N97 to the G2 and got the HD7 free on black Friday.
I didn't have a data plan before, but when I look up my service it says I have 4g unlimited? I can't seem to find the service fee for it either.
I don't want to get a surprise at the end of the month and be hit with a $30 data plan.
Should I be worried?
The Rep told me the upgrade is only for the phone and does not affect the plan.
If I did get free 4G service then WOOT!
highly doubt it. when you upgrade, they change your data rate plan to the required one for your device. you're most likely going to get charged for it
thanks,
My brother got the HD7 and he had the 5.99 tmobile web plan, does this mean he lost his tmobile web plan forever? We he don't plan on keeping the phone and plans to go back to his Milestone.
For tmobile I know that if you upgrade a phone to a "data service required" model, YOU WILL NOT NEED A DATA SERVICE TO USE IT. They pull that bs to get more money out of you on the upgrade offer. All you need is a sim card for the phones designated provider. I know this because I handle the phones in the family plan for my family and have seen nearly every situation and outcome. Every 2 years each of us has a phone we get an upgrade for that individual line. We do not take upgrades always in turn and in the past have bought these "data plan required" phones off craigslist or ebay. They still work. If you use the data without a plan you will get charged out the ass. Luckily you can restrict yourself from doing that just incase you can't remember not to. You will also not lose the web features that are registered to your sim card. If you have the edge package (the cheaper one) and stick your sim in another phone, that phone now becomes "edge" enabled. Same goes for 3G package unless you put it in a HSPA compatible phone, then you will have the HSPA capabilities. Kinda nice that they aren't charging a jacked up fee for their new data service, but my connection locally sucks for it anyways so go figure.
One other rule about tmobile that I like is that they grandfather you on certain things. For example, I pay a flat $55 monthly for unlimited minutes/texts/data and they no longer have this plan available but since I've had it for the last few years, I am an exception to any plans they have now and that makes me a happier camper.
Thanks
so should I call the rep at the store back and tell him to remove the 4g unlimited?
I never had a data plan before the update, but my bro had the 5.99 plan.
or should i switch to a dumb phone and remove it myself?
thanks
You will NOT be able to keep the phone if you want to cancel the data plan. Tmobile requires the data plan as a part of the deal on the upgrade. I have a hard time believing this wasn't made abundantly clear to you before you upgraded.
Sent from my HTC Vision
That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.
Ray_jai said:
That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.
Click to expand...
Click to collapse
Ray as much as I would like to say woohooo for you, it is a well know problem with T-Mo Reps...They hay no clue what they are talking about! I would check your online account in the next few days, but you may not see it until your new billing cycle. These folks really suck at getting their fact straight!
Anyway, i hope that ou do get what you wanted, and keep us posted on the long term outcome.!
I find that no one ever knows what they are doing. I upgraded to the G2 and was very happy until the website said that another data plan was added to our contract for 30 a month. I've had a data plan for quite a while and it was 25 a month. When we called Tmo, they said I had to have that data plan on top of my old one to keep the phone. They were obviously mistaken but refused to do any of the leg work to get it fixed. I had to make calls to Best Buy and Tmo many times to make sure that it was fixed. Sorry for the rant, I just find it hard to believe that anyone has gone through this process smoothly when it has been a huge pain in the ass every time I have upgraded a phone.
I checked online and i saw the $30 data plan. I knew it wasn't going to be free, but oh well.
Do you guys know if i could change it to the $15 data plan?
thanks
I would recomend to anyone getting phones on contract.... buy the phone outright and all the plans become cheaper. Once gou have a contract you loose all your bargining chips. If i have a problem with my service i can call them up and say fix this or i cancel. They will quickly transfer me to a level whatever rep that has the power to change anything oon my plan to keep me happy. Just an fyi if you dont have the cash to buy the phone tmo has a plan that you pay them 20 a month till it paid off no interest. Even going that route monthly rate is still less then being on contract.
Sent from my HTC Vision using XDA App
Reps will generally tell you whatever they can to make a sale. The rep outright lied to you when he said it wouldn't require a data plan.you should've asked for it in writing.
All subsidized smartphones require a compatible data plan (except the Nokia Nuron) for the life of the contract.
He didn't say I didn't need data, he just said he wouldn't add or change anything. He just never mentioned I will need a data plan.
looks like my bro won't be getting his 5.99 tzone plan back.
Does forcing us to get a data plan go under that net neutrality thing?
Ray_jai said:
He didn't say I didn't need data, he just said he wouldn't add or change anything.
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Click to collapse
Well, I guess he didn't really lie then... the computer did it automatically.
Seriously though, he probably assumed you already had a data plan due to having an N97 smartphone.
Does forcing us to get a data plan go under that net neutrality thing?
Click to expand...
Click to collapse
Not a chance. It's a term stipulated by the contract in order for you to get the discounted price. All spelled out in the terms and conditions paper you sign.
On the G2, you can just use the "My Account" app, "Plan and Services" tab - it will show you up to the minute info regarding your plan, details, and monthly costs. Nothing is free, but TMo is as close as you can get in the US.
What happen is for some reason when upgrading 2 lines only the first one gets the "unlimited 4g" I ran into this problem a few days ago. The system doesn't automatically add the web on the second device(the "free" one) So the customer leaves the store with out the internet of the second device. Now unless he went into your account and changed the tzone package then you should be fine. But in the case that he did just call customer care and have them put the old feature on. They will be reluctant to do so and say that it doesnt exist anymore but they keep all of the plans in the system. Reps just dont like to go into the system and find the package. Hope this helps.

[Q] Xoom non-contract question

Hi All,
I am purchasing a Xoom tomorrow morning, and I came to a stark realization today while browsing some other forums. I read that even with the no contract version that there is no true month to month data plan (ie the ATT iPad) and that it costs you $35 every time you want to activate it again. So if I use it for two months, decide to not for two, and then want to use it again, I have to pay a $35 fee. Can someone shed some light on this? I am REALLY hoping this is not the case.
Brock
Please search, this has been answered many times. Your description is correct. If you cancel the 3g service within 72 hours they will refund the activation fee.
I apologize, I did search, apparently not well enough, but that doesn't truly answer my question. I don't mind the initial fee, but will I have to pay it multiple times?
brockwitting said:
I apologize, I did search, apparently not well enough, but that doesn't truly answer my question. I don't mind the initial fee, but will I have to pay it multiple times?
Click to expand...
Click to collapse
Yes. Verizon isn't as kind with this plan as AT&T is with the iPad's month-to-month usage.
That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.
brockwitting said:
That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.
Click to expand...
Click to collapse
It's a shame. I didn't mind getting the 3g version when I thought I could just activate it when I need it, like the iPad. I have a Nexus One I can use as a hotspot in most cases. It's just a kick in the groin to know I'll have to add $35 to the fee if I ever want to use the 3g. In this case, it looks like I'll be turning the 3g off right after I buy it and only activating in case of emergency in the future.
Jrockttu said:
It's a shame. I didn't mind getting the 3g version when I thought I could just activate it when I need it, like the iPad. I have a Nexus One I can use as a hotspot in most cases. It's just a kick in the groin to know I'll have to add $35 to the fee if I ever want to use the 3g. In this case, it looks like I'll be turning the 3g off right after I buy it and only activating in case of emergency in the future.
Click to expand...
Click to collapse
Thats probably what I'd do. But I'd imagine if you made an issue out of having to pay another activation fee (when reconnecting), they would drop it. After all, some money is better than no money.
Wow.. Thanks for the updates guys. I just actually called verizon to confirm this, and yup. This is absolutely horrible.. I hope they change.
This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.
Ingjald said:
This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.
Click to expand...
Click to collapse
yea im also leaving verizon, im trying to go att but my credit is bad and asked for 500 deposit on EACH LINE. so tmobile is what we are looking at now. We are going to switch once we move.
brockwitting said:
That is absolutely horrible... So basically, if you plan on using ANY data sporadically at all, you are better off getting the subsidized version... This is a bad thing for us consumers. I can't believe they would require reactivation multiple times.
Click to expand...
Click to collapse
Or tether wirelessly with an android phone.
Ingjald said:
This is absolutely insane, and has convinced me to not only not get a Xoom, but to drop Verizon altogether once my contract expires in November. The whole point of getting a tablet off contract is to be able to enable data whenever you want. I probably only have use for the data service 3 months (non-consecutive) out of the year, so this has convinced me to wait for a tablet on a carrier that won't screw me as badly.
Meanwhile, I encourage everyone to complain loudly to Verizon. Let them know you're not going to put up with it.
Click to expand...
Click to collapse
I don't believe any carrier for any tablet is going to offer a plan where you pay as you go. And if there is such a plan, I can bet you the price would be something like $5 for 250MB of data, or something that will truly not be worth it
unknown_owner said:
I don't believe any carrier for any tablet is going to offer a plan where you pay as you go. And if there is such a plan, I can bet you the price would be something like $5 for 250MB of data, or something that will truly not be worth it
Click to expand...
Click to collapse
The iPad offers it through AT&T. It's one of the competitive advantages they still hold against all of these new devices.
just to clarify some of vzw policy about activation
kinda thinking about it the wrong way, if you want a data plan it needs a phone number.
that is basically where the fee goes to.
so if you disconnect the data the number is lost.
but per vzw consumer clear disclosure, reactivating within 60 days there is no activation fee. (this would also waive ETFs, if it had one)
to get around this, you can activate a phone.
saving money and not losing the number.
Benkr0n said:
just to clarify some of vzw policy about activation
kinda thinking about it the wrong way, if you want a data plan it needs a phone number.
that is basically where the fee goes to.
so if you disconnect the data the number is lost.
Click to expand...
Click to collapse
When you cancel, wouldn't the number just go into the pool of available numbers? I'm not seeing how this should cost anything. (Also, AT&T doesn't charge an activation fee for the iPad)
but per vzw consumer clear disclosure, reactivating within 60 days there is no activation fee. (this would also waive ETFs, if it had one)
to get around this, you can activate a phone.
saving money and not losing the number.
Click to expand...
Click to collapse
It's not exactly clear to me how that would save anything. Not only would that require buying another phone (useless to me), but it would require active service on it, which is, to my knowledge, no less than $40/mo--twice as much as the cheapest data plan.
Ingjald said:
When you cancel, wouldn't the number just go into the pool of available numbers? I'm not seeing how this should cost anything. (Also, AT&T doesn't charge an activation fee for the iPad)
It's not exactly clear to me how that would save anything. Not only would that require buying another phone (useless to me), but it would require active service on it, which is, to my knowledge, no less than $40/mo--twice as much as the cheapest data plan.
Click to expand...
Click to collapse
it doesn't immediately go back into the pool, thats why you can get it back within 60 days
if you look at where the money goes to its mostly a credit check.
but it's easer to think of it as getting the number
i guess before, i made a few assumptions, that you had a phone (non smartphone so no data requirement). and a family share plan already with vzw.
meaning switching from the data plan to a secondary on the family share plan. only 9.99
Benkr0n said:
if you look at where the money goes to its mostly a credit check.
Click to expand...
Click to collapse
They should just do it prepaid like AT&T does for the iPad, with no credit check (but then I guess Verizon can't ding you for $20 when you go a byte over your allotment). It also doesn't make sense that they do a credit check on someone who is already a customer in good standing.
i guess before, i made a few assumptions, that you had a phone (non smartphone so no data requirement). and a family share plan already with vzw.
Click to expand...
Click to collapse
I don't have any other phones and am not on a family share plan. I still wouldn't pay the $9.99/mo just for the privilege of not paying a $35 activation fee; in fact, it would probably cost me about as much as the activation fee anyway.
secondary activations are also $25 instead of $35
so if you, again my assumptions, activate a secondary phone its only 25.
then switch to the xoom and data plan.
just throwing out more ways to save money.
and btw, vzw will never do pay as u go data
i've regularly seen international pay as u go in the thousands.
I just can't believe that verizon would operate like this, esp since att has prepaid data for the iPad.. I'm sorta screwed, I don't have a family plan, and I only have a D1, and afk, xoom can't connect to ad-hoc.. plus it kinda defeats the reason for me getting the 3g Xoom anyway.
with the xoom it is being handled differently than the tab...
the tab was an accessory non subsidized meaning you could just purchase it.
but the xoom has to go through a different order process
needing an account and plan
if you don't have vzw, thats where the fee comes into play
if you do, there are ways to order it with out the fee (by ordering it for your current line, and taking it off afterwards)

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