Database Users

euro hero on telus problem!

so, i tried my mothers rogers sim card and my EURO hero works fine. I could not get my newly activated telus sim card to work in my hero though, it has the right bands, there site says it should work too!
does anyone else have a euro hero on telus?
how did you get it working!?
I appreciate any and all help! thank you!
ps i had a rooted hero with modaco 2.9 and my own theme.. but i thought updating to the latest ruu from htc would fix it but apparently it didnt!
also when i go into menu - settings-wireless controls-mobile network settings-network operators-search networks... i only get rogers wireless and no telus.. so i went driving (passsenger seat lol) to see if i just wasnt getting reception... but no matter where i went i did not get service...
also i called telus and they said there network is fine and that my sim card is activated..
my phone has popped up a few times "telus : temp. me error" or something like that too

urghh, i bought an unlocked phone... but i never tried a sim card till after i updated to the newest ruu from htc... maybe its not totally unlocked?
although it works on rogers! but arnt they roaming partners? maybe thats why it works on rogers?
idk im pretty sure bell has the new network too, and they dont show up on my phone either:\
please helpp!

k now i have used flash rec to get the recovery image, installed t-mobile image because the telus check to see if my phone will work said it was from there even though it was "unbranded and unlocked" but when i pop my telus sim there is nothing saying that the network is locked or anything :s
urgh i will try a replacement sim tomorrow hopefully!
still would appreciate any info anyone has!

Does anyone have the europen hero on TELUS or bell?

xsirhc6x said:
Does anyone have the europen hero on TELUS or bell?
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Click to collapse
I hate to be the bearer of bad news, but unfortunately the Euro HTC Hero will not work on Telus or Bell. Telus and Bell's new HSPA networks only work with phones that can support HSPA 850/1900. The North American HTC Hero (sold by Telus) has these bands. The Euro HTC Hero only supports HSPA 900/2100 (i.e. any 3G networks outside of North America). The reason you can see Rogers is because Rogers has GSM support (the Euro HTC Hero can only work on GSM networks in Canada - Rogers or Fido only).
I wish I had better news, but I'm afraid you'll need to purchase a North American HTC Hero (if you wish to use Bell or Telus' HSPA network), or alternatively, another cell phone that supports HSPA 850/1900.

but i read from htc site
HSPA/WCDMA:
*
900/2100 MHz
*
Up to 2 Mbps up-link and 7.2 Mbps down-link speeds
Quad-band GSM/GPRS/EDGE:
*
850/900/1800/1900 MHz
and telus site
Runs on 1900/850 MHz frequency bands and uses standard 3GPP SIM cards
so techinically i just cant get 3g, but i cant even get voice/text working
and im on pay as you go anyways

wait so your saying telus doesnt have anything but hspa and 3g going to their sim cards?
there website even says my phone is compatible! (after referencing my imei!)
it has to woork! i dont wanna use rogers.. even though thats who i originally planned on using before knowing telus was getting this network

It wont work.
timmacnaughton is right.
The euro Hero only has 2100 HSPA bands, which are not used in North America, Bellus uses 850/1900 (same as Rogers) for the HSPA network, however, the reason your phone is working on Rogers is because its on Edge (2G). Bellus doesnt have 2G to fallback on, only a 3G network.
2G bands are considered world frequencies, anywhere you go, if the carrier is GSM your phone will work with 2G, they use different bands but GSM phone are all quad-band 2G ready
So in all in all.. the european Hero will work on Rogers but Edge only and wont work at all on Bellus (Bell & Telus)
The best way to know if another device will work on Bellus, if you come from Rogers is just to see if you can use 3G on it. If your device cannot use 3G on Rogers, it wont work on Bellus.

ohh thats wierd, i thought telus was doing this because of the olympics, and if most people work on 2100, then they wont be able to use telus in which case they wont get the traffic from the olypmics :s

Lol, no.
Roaming contracts have been signed and delt with for a long time. Besides, Bellus's network cant even be used by a euro phone so yeah.
Anything that is roaming GSM will be on Rogers. even US phones, AT&T has a contract with Rogers for roaming.. in fact every GSM carrier has a contract with Rogers, they own roaming in canada for GSM. bling bling?!

HTC HD2 3G Not Detected!!!!!

Hello if someone could help me with my 3G connection inquiry, I would greatly appreciate it.
I bought this phone unlocked from Hong Kong and brought it back to Canada. But the 3G connection through Rogers won't work. I am able to connect to edge (When i pop in my sisters sim card which has a data plan, as my sim card currently does not have a data plan).
I talked to Rogers and they said that everything is compatable (After mentioning the phone frequencies and speed capabilities) and that the only reason 3G isnt working is that I have not configured my phone properly for 3G and at this moment it is configured for 2G (Edge).
I then contacted HTC and they said the reason was because "for the Rogers network, their 3G signal is operated on the 850/1900 MHZ band and the Touch HD2 operates on the 900/2100 MHZ band." Could this be the reason? Will i never taste the pleasures of a 3G connection?
PLEASE HELP!!

since you have bought it in hongkong most probably you have the asian version. It comes with 900/2100 MHZ bands and as you mentioned ROger needs 850/1900 frequency.
You could also get Telstra version from Australia and unlock it as it has 850/1900 frquency so that you could get 3g. But not possible on the one you already have.

Yea its the frequencies. When I take my phones abroad, I always check what frequencies the country has. If the frequencies don't match, the phone won't work in terms of placing calls, 3G etc.

is there a way to unlock ?

meow914 said:
is there a way to unlock ?
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There is no software that can get around this "problem"
It is purely a hardware limitation.

perhaps with flashing radio but i'm not shure

[email protected] said:
perhaps with flashing radio but i'm not shure
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Click to collapse
Nope, it still will not support the correct bands that he needs
This is a completely hardware related problem

simple solution....
simple solution...sell it or trade it fot the right one

[Q] MT3GS on Rogers

I just bought a My Touch 3G Slide on eBay. I got it unlocked in an hour using cellunlock.net for $10 and got it all setup. However, now I'm noticing that it never goes into 3G, just EDGE.
I searched to find if it could even work with Rogers' 3G network and I'm even more confused. So does it work with Rogers' 3G?
I've also seen posts that it works on HSPA. I've used the APNs for Rogers' HSPA and still I'm getting just EDGE. Do I have to update my radio, use CM6 or something?
Sorry, I'm new to the MT3GS. I have a MT3G/Magic and I thought the new one would be pretty much the same except with a keyboard.

I *think* that Roger's uses the AT&T bands for 3G, not T-Mobile. Sorry.

h.nocturna said:
I *think* that Roger's uses the AT&T bands for 3G, not T-Mobile. Sorry.
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thats correct, Att and Rodgers uses the 1900mhz band and the mt3gs only has the 1700 NA band and the 850/2100mhz EU bands

That sucks. So it won't work on HSPA either then? I though Rogers offers one of those USB modems that works on 2100MHz HSPDA. Will that work with the MT3GS?

kapernando said:
That sucks. So it won't work on HSPA either then? I though Rogers offers one of those USB modems that works on 2100MHz HSPDA. Will that work with the MT3GS?
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It has the 2100mhz band, but that is so you can have 3G when you go to europe. Rogers only broadcasts 1900mhz in CA.

Damn. Oh well, my wife won't know the difference between EDGE and 3G anyway. Thanks.

sorry i don't belong in this forum but how do you guys explain the g1 having 3g then its a tmobile phone does it have a att frequency for no reason?

Rogers actually sold G1s so they probably got their own version that will work on their network.
Sent from my HTC Magic using XDA App

kapernando said:
Rogers actually sold G1s so they probably got their own version that will work on their network.
Sent from my HTC Magic using XDA App
Click to expand...
Click to collapse
unlocked g1's from the US work on rogers network.

Beats me. The myTouch 3G Slide I got from the US works too just not on 3G but on Edge.
Sent from my HTC Magic using XDA App

OK, I finally get that the frequency band is a hardware thing and that Rogers and T-Mobile use different bands.
http://en.wikipedia.org/wiki/UMTS_frequency_bands
So is it possible to change the actual cell phone radio chip and write a ROM that will work with it? I realize it's crazy, but with all the Android development going on, you'd think someone would have tired to get some device that only worked with T-Mobile to work on At&t.

Nexus s all networks ????

does anyone know how to open nexus s to all networks,,help needed

sloppy1 said:
does anyone know how to open nexus s to all networks,,help needed
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It already is? The phone comes unlocked.
You can use it on any GSM carrier. Be aware, however, you will only get a 3G signal if you are using it on T-Mobile's network. You cannot use this phone on CDMA carriers(Sprint/Verizon) because of the different technologies.

sloppy1 said:
does anyone know how to open nexus s to all networks,,help needed
Click to expand...
Click to collapse
Do you mean SIM unlocked the phone to be used on any GSM network? The phone is factory SIM unlocked from Samsung/Google, either you bought it full price or with the contract, still SIM unlocked. Just insert any Sim card of your choice and your good to go.

nexus
in usa it is ,,,but in uk on 02 its carrier locked as i want to put it on 3 network

unremarked said:
It already is? The phone comes unlocked.
You can use it on any GSM carrier. Be aware, however, you will only get a 3G signal if you are using it on T-Mobile's network. You cannot use this phone on CDMA carriers(Sprint/Verizon) because of the different technologies.
Click to expand...
Click to collapse
What do you mean when you saying that you can use 3G only in T-mobile network??
If i put a Greek SIM card f.e. with a GSM provider, i will be unable to use 3G???

Different GSM devices use different frequencies. That is why there was an AT&T nexus1 and a T-Mobile nexus1. Both GSM phones, but different frequencies. If you use a T-mobile phone on a network like AT&T you cannot get 3g. The phone will work, with voice, and edge data, but no 3g. Pretty sure same goes for the AT&T n1 on t-mo, but I could be wrong there, too lazy to check the frequencies.
Always check to make sure your GSM provider uses the same 3g/2g frequency as your device.
I'm not smart enough to know why they are unable to build the Nexus with a radio that covers all frequencies, would be cool if somebody could elaborate on that.

kalagas said:
What do you mean when you saying that you can use 3G only in T-mobile network??
If i put a Greek SIM card f.e. with a GSM provider, i will be unable to use 3G???
Click to expand...
Click to collapse
You need to find what frequencies your greek provider has for 3G. The nexus s has 900 / 1700 / 2100. I think it might work as it has 2100 band, but please double check what your carrier has for 3G bands, as I don't live in europe.

So i just checked and My Provider's 3G frequency is at 2100MHz...
Also My provider's GSM frequencies are 900/1800...
That means i can't get Nexus S 3G work on my provider???
insanemachine said:
You need to find what frequencies your greek provider has for 3G. The nexus s has 900 / 1700 / 2100. I think it might work as it has 2100 band, but please double check what your carrier has for 3G bands, as I don't live in europe.
Click to expand...
Click to collapse
Ok from your answer i think it will work 3G on my network provider...
Here i found a usefull link to check what frequencies all providers all over the world use...

Yep, you will have 3G on your nexus s.

The Nexus S with the frequencies it uses will work on T-Mobiles 3G network in the USA and the 3g on most if not all carriers in Europe.

Only get 2G on on Telus (AT&T band), what am I doing wrong?

The phone we have is a SM-G900F international, unfortunately I can only get 2G on this thing while on Telus and won't even connect on Rogers (which doesn't make sense). Is it possible this phone is bricked? If yes, can it be fixed?
Thanks,
Xol

xoltrix2000 said:
The phone we have is a SM-G900F international, unfortunately I can only get 2G on this thing while on Telus and won't even connect on Rogers (which doesn't make sense). Is it possible this phone is bricked? If yes, can it be fixed?
Click to expand...
Click to collapse
You don't understand what bricked means. If your phone was bricked, you wouldn't get 2G either. You would have the same reception as a brick does.
Your model supports most, but not all of the Telus and Rogers frequencies. So one would expect it to work most of the time. If you have a Telus or Rogers SIM as opposed to roaming on those systems, then open a support ticket with your carrier.
It sounds like your phone is not provisioned correctly. That may be as simple as updating your APN information or may need carrier side adjustments to your account configuration.
If you are in a fringe area, one that is only served by a single 3G /4G band then the problem could be that your phone simply does not support 3G 1700 or 4G 700/1700 that are used in Canada.
.