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No sound without headphones after fall!!

Hi all
It would be great if you shed some light on the problem
Xda exec had a fall!..since then no sounds at all, phone won't ring or won't play music...but has sound if i plugged the headphones in
Any theories/ideas what might have gone wrong...& possible solutions..
any help would be appreciated...thanxs

sound failed on xda exec
i also had the same issue but my handset was replaced as it was within 28 days of getting the handset
i never did manage to find the exact issue
when your handset fell did it have external sound / handsfree plugged in at the time
about the only thing that made any sense with mine was the possibilty of the micro switch / contacts of the externl audio jack being damaged
dont know if any of this info helps you at all but best of luck getting it sorted

Still no explanation for the no sound problem Xda Exec
Does anybody find out allready what's the problem with no sound on the Xda Exec.
I not speak about the problem with the external audio jack.
I can make cals like normal, I only can not play music or listen if somenone is calling me.
Thanks

its hardware problem with universals audiojack .. just open device ..remove board . plug headphones ... and see on connector /.... in most cases no sound issue cames from third pin of jack (thst pin detect plugged headpnones .. if it disconnected device plays in headphones if connected device plays on builtin speakers) if near end of it ...
a may advice you more deeply but i didnot have proper photo to explan in his basis..
just give me HI RES PHOTO OF BOTH SIDES OF YOUR MOTHERBOARD.. i explain what to do

mo3ulla said:
its hardware problem with universals audiojack .. just open device ..remove board . plug headphones ... and see on connector /.... in most cases no sound issue cames from third pin of jack (thst pin detect plugged headpnones .. if it disconnected device plays in headphones if connected device plays on builtin speakers) if near end of it ...
a may advice you more deeply but i didnot have proper photo to explan in his basis..
just give me HI RES PHOTO OF BOTH SIDES OF YOUR MOTHERBOARD.. i explain what to do
Click to expand...
Click to collapse
Thanks for your post.
You are shure that this willbe the problem, because I can make calls without the headphone. I was thinking that in the case that the connector gives the problem, I should also not be able to make any calls without using the headphone.
Anyway I was going to open my friend one day, to look what's up.

problem may be repaired in home in 10mins
you need
hands
brain
tools to open
1 needle
do photo .. i say what next

mo3ulla said:
problem may be repaired in home in 10mins
you need
hands
brain
tools to open
1 needle
do photo .. i say what next
Click to expand...
Click to collapse
Ok, here we go.
We have hands, tools ( a hammer ) and 1 needle.
I think I forgot something, but...
I think the problem, when the problem is hardware,
is that when you put the headphone jack, the top of the jack he opens the microswitch what you see at first.
Ofcourse when this switch he stays also open when you take out the jack, than you have a problem.
And yes with a needle you can first open the contakt and than you can dress littlebit the position of the contakt.
I have only 1 problem on my tel, this switch is closed as well, when I take out the jack. The problem is not this switch.

here we go

Correct, I am shure that this is almost always the problem.
In fact the switch is closed in normal position, and he goes open when you put the headphones.
When he not close as well automatic than, you have a problem.
But in my case it is really not this switch, so I am still looking for the reason why I not have sound.

hi all
i have same probelem like you
my friend using my device for weeks and when she give it back to me i have no sound from my device & even from headset i call the i-mate center the girl told me maybe your jack is dameged but when i sent it to suport center they told me your flex cable is dameged by wrong rotating your device and we haven't that yet ....
they sent it back to me and after some day my screen shows nothing then i buoght a cable from ebay an change , now i have voice sound screen
&....
like before
i hope these usefull for you

This was exactly my issue, under that pinkbox you marked is the tiny tab that makes or breaks contact with the internal speaker. Because my headphones break the contact, this tab after much use was stuck in the open position even after the headphones were removed. When I did the procedure you mentioned magically, sound..wow. I am extremely greatful for your troubleshooting skill.
Thanks a million mo3ulla.
If only i had this fix 2 phones ago..hahhahah.

lambrechts said:
Correct, I am shure that this is almost always the problem.
In fact the switch is closed in normal position, and he goes open when you put the headphones.
When he not close as well automatic than, you have a problem.
But in my case it is really not this switch, so I am still looking for the reason why I not have sound.
Click to expand...
Click to collapse
Hi lambrechts,
Did you manage to find out the reason?
i have the same problem, my device fell, but i didn't notice the problem until next day (i didn't use it) so i'm not sure if it is because of the drop.
I will open my device and check the Jack pins, but i want to know if you got any fix for this.

mo3ulla said:
here we go
Click to expand...
Click to collapse
hey mo3ulla, did your method work after repeated use of the headphone port? did it get stuck again any time after you fixed it?
just asking cause i have this problem on my 9000 and haven't opened it yet so i don't want to open and close it repeatedly
thankss

I have this problem aswell. But I inserted a fork and twisted it around a little and now it works as it should again.

Bumping this thread. Should be a sticky or in the wiki.
Anyways,
I tried the pin trick back when I posted here, it worked but it wasn't permanent. Instead I put a crumpled piece of post-it note above the pink dot in the picture and it worked, up until recently. Does anybody have a method to bend the connecter back down? I'm probably not using the needle right, I press the pink spot, but it pops back up.
Ideas?

twisting the pin really helps. thanks for the solution. I tried to insert my headphone again and the pin always stucked. I'm trying to find a permanent solution for this. Maybe put something to push the pin to be connected everytime I remove the headphone...

I hope this helps. I found it very useful to my Dopod 900. I tried to connect my headphones (sounds works on my headphone) then I disconnect it and sounds works on my stereo/speakers.
*Please do it carefully in pushing the pin upward from inside the hole. Just push it a little bit just enough to touch the upper pin..
additional tip: after you fixed your device, try to install SRS Wow for great audio experience

Quick Fix
I found that if you apply a little pressure between the base and just above the send key this seems to work, I tried this tonight and will report back if goes again.

luckyearl said:
Hi all
It would be great if you shed some light on the problem
Xda exec had a fall!..since then no sounds at all, phone won't ring or won't play music...but has sound if i plugged the headphones in
Any theories/ideas what might have gone wrong...& possible solutions..
any help would be appreciated...thanxs
Click to expand...
Click to collapse
could be a damaged PCB motherboard, or lose connetion for the sound chip!
you could try fixnig it, or replacing the motherboard.
a new motherboard could be bought off E-Bay US for a cheapish price =]

genspeed said:
I hope this helps. I found it very useful to my Dopod 900. I tried to connect my headphones (sounds works on my headphone) then I disconnect it and sounds works on my stereo/speakers.
*Please do it carefully in pushing the pin upward from inside the hole. Just push it a little bit just enough to touch the upper pin..
additional tip: after you fixed your device, try to install SRS Wow for great audio experience
Click to expand...
Click to collapse
Not sure if the srs wow will work, last time i tried it give lots of other problems like; mute the sounds, works great after you press the power button on and off, then no GPRS and Internet conectivity but if you have worked around those probs pls give an idea?

Sound Stopped :S

Not sure what happend, but when I plug in the headphones i can hear sound, when I take them off the phones sound isnt working :S
anyone got a clue?
Im on a Cingular8125 WM6

That's because there is a tiny switch at the bottom of the headphone jack that is known to get stuck sometimes. I've never had to do this little operation myself, but I've read many times about this same problem where it's been fixed using a toothpick or a straight pin by sticking it down the hole and moving it around a bit till it switches back. probably the easiest way to do it would be to play an mp3 or something when you do it so that you'll hear when it switches back.

I just wanted to add that in addition to trying xeno1's method you might also like to try plugging in and removing your headphones a few times. Some people have had a similar problem and solved it by doing this.

yea i eventually got it lol

pandora and slacker issues on incredible

So I have an audio out cable in my car, and when I have pandora or slacker radio running it skips half of the song, or my voice dialing starts up and my music stops. Really annoying.
I don't hit anything on the screen, or any buttons... It does it on it's own.
Anyone having this issue?
Anyone have a way for me to fix this?

Mine does the same thing, only reason I won't buy Pandora for more hours. Always tries to do it's 6 allowed skips. I've even had it try and dial someone. Only thing I've found is turn off the screen, don't use blue tooth, and that seems to help...after the 6 skips!

I use slacker and I have not experienced any issues like that. It actually works flawlessly for me unlike the other streaming radio apps that rebuffer constantly.
I have almost everything disabled on my phone except 3g to maximize battery life.

I use Pandora with the radio out cable in my car and I have noticed no issues other than the normal buffer issues I have when driving through areas with low signal strength.

I played Pandora for more than two hrs last night and it worked perfect

my wife and i both have the htc incredible and i know exactly what u guys are talking about. cause my wifes phone does the same thing. but "knock on wood" mine doesnt do it. when we have it plugged into the car jack it does all sorts of strange things. and she had told me about it and i laughed at her and said ohh u just dont know what ur doing. but i saw it for myself this weekend. and so i tried mine and it was fine.. so i dont know if its some setting or app thats causing this issue or its a hardware issue. but if someone knows the answer please let us all know.

What's happening is there are 4 contacts in the headset jack... standard on a phone, but different from a regular mp3 player. Shorting some of the pins together is how the phone works with a headset that has a button in it.
The cable is likely not getting a great connection, maybe its not plugging in all the way or something... Whats happening is that occasionally it is shorting out and then not shorting, which causes it to think someone pushed the button on the cable... Maybe try taking the back cover off and then try it, see if it still happens...
Another thing it could be is if the back cover isn't quite on all the way... the first ring of the cable is attached to the back cover, then from the back cover to the phone through that metal ring in the cover... maybe its a bad connection there... but easiest to test with the back cover off.

Ok, so for an update (a little late i guess)
I called Verizon, and it's covered under my 30 day worry free. I'm going to be getting a brand new phone, so hopefully it doesn't have the same issue.
is there any way to disable the voice dialing, or any type of commands that are sent from that shorting portion of my line-in area? I just don't want to uninstall the voicedialing.apk

Maybe a little more help for you
I was going to mention the same about the cable control connections, but here is somthing else that might help: I noticed that my plug has a rather large outer rubber jacket that is interfered with by the car cradle, a plug with thinner or maybe shave yours down so it does not rub the car cradle hole will help.

Yep, I HAD this problem, then noticed it was doing it while playing mp3 also. Then I noticed whenever I moved the cord it would start acting up. I plugged in my head phones and Pandora/mp3 everything worked so I bought a new audio cord. It now works perfect!

i think you guys are all on the right track with this issue. cause i was in the car for a while this weekend "heading to disney" and i was messing with it some more on my wifes phone and i noticed when i plug her phone into the headphone jack. it shows a icon on the top of her phone as if it was plugged into a headset. and when i plug mine into the same cord it just shows a headphone icon.. but like it said her icon looks like a headphone with a mic on it.. so i think vilord is on the spot. im going to have to go home tonight and try my wifes phone without the back cover on it and see if it works. if it still is messed up then im thinking its just a faulty headphone jack in the phone. but she doesnt want to take her phone back cause she doesnt want to have to reinstall all her stuff on a new phone.

Issues with Focus. Anyone else having these?

I have noticed a couple of issues which seem to be limited to the focus.
First, the by default the "Anti-Shacking" setting on the camera is set to "off". and there is no way to change this for good. I have to change it every-time I start the camera.
Second, the screen seems to randomly dim and light back up. I don't know if its because i'm covering the light sensor or what. But it's annoying.
Has anyone else noticed these?
Does anyone else have others?

KonAitor said:
First, the by default the "Anti-Shacking" setting on the camera is set to "off". and there is no way to change this for good. I have to change it every-time I start the camera.
Click to expand...
Click to collapse
This was noted as an issue with the phone prior to it's release, and it's currently like that for everyone. None of the settings you change in the camera app will stay after closing it.
As for your brightness issue, it probably is a case of the sensor reacting to you blocking it. I have auto brightness turned off, but have experienced what you are describing on other phones when looking over the sensor (blocking light with my head) or when I have a finger placed over the sensor

I found a new issue with mine.
I have an old Belkin 3.5mm to caset adapter. I can plug it into the phone and the music will come out of my stereo beautifully.
However, after removing the converter (once or twice) i loose the ability to use the mic on the phone(shazam and voice commands don't work unless I use a headset or perform a soft reset).
Anyone have an idea why this is. Does the phone not support standard 3.5mm jack equipment, like headphones and earphones?

it works fine with me with the newer one i had, i don't know the brand, but I have noticed at times the phone seems to mute itself =\

KonAitor said:
I found a new issue with mine.
I have an old Belkin 3.5mm to caset adapter. I can plug it into the phone and the music will come out of my stereo beautifully.
However, after removing the converter (once or twice) i loose the ability to use the mic on the phone(shazam and voice commands don't work unless I use a headset or perform a soft reset).
Anyone have an idea why this is. Does the phone not support standard 3.5mm jack equipment, like headphones and earphones?
Click to expand...
Click to collapse
I've had this issue myself with the aux cable in my car. Plugging it in to listen to music works fine, after unplugging, I cannot use voice commands. I haven't purposely tried making a call afterwards, but I'm fairly certain I have received calls, unplugged it, and was able to talk normally. I'll test after work, but can confirm your issue on my end at least.

I called their support today. They ended up transferring me to the "Level 3" Support.
I told him about the camera and aux port issues. He said they were not aware of those, and even tested the camera issues on a new test unit.
Hopefully, now that they know about this, they will be able to implement a fix.
He seemed the most disturbed by the aux cable issue.

Sounds like the aux-cable issue is related to the jack thinking there is still something plugged into the jack. This is a semi-common issue on the fruit company's phones.
The headphone/headset detection works by sensing where ground is on the plug. Sometimes that sense gets "stuck"
A simple plug and unplug of any 3.5mm jack should unstick it.
*disclaimer: I don't have a Focus yet, but will this weekend.

liquidiq said:
Sounds like the aux-cable issue is related to the jack thinking there is still something plugged into the jack. This is a semi-common issue on the fruit company's phones.
The headphone/headset detection works by sensing where ground is on the plug. Sometimes that sense gets "stuck"
A simple plug and unplug of any 3.5mm jack should unstick it.
*disclaimer: I don't have a Focus yet, but will this weekend.
Click to expand...
Click to collapse
I am aware of what's happening. Both I and the tech agreed that there must be some short happening. This is more common with 3.5 jacks that are designed for more complex functions. Such as volume control, and Video out.
Interestingly enough, he checked to see if there was Video out with these phones as with other Galaxy S series. But he couldn't find anything in their docs .

KonAitor said:
I am aware of what's happening.
Click to expand...
Click to collapse
Sure didn't sound like it from your initial post, but I'm glad you've got it covered now.

liquidiq said:
Sure didn't sound like it from your initial post, but I'm glad you've got it covered now.
Click to expand...
Click to collapse
It's still an issue. Just because it happens on other devices does not mean it is acceptable. And Ive tried alot of remedies to fixing it without resets (like plugging in/out the headset or another cable).

KonAitor said:
It's still an issue. Just because it happens on other devices does not mean it is acceptable. And Ive tried alot of remedies to fixing it without resets (like plugging in/out the headset or another cable).
Click to expand...
Click to collapse
Oh I totally agree with you, it's definately an issue. I think you should exchange the phone for a new one, as I believe it's a manufacturing tolerance.

liquidiq said:
Oh I totally agree with you, it's definately an issue. I think you should exchange the phone for a new one, as I believe it's a manufacturing tolerance.
Click to expand...
Click to collapse
i too am having this issue...but after making a phone call then i can use voice commands again.

chizzwhizz said:
i too am having this issue...but after making a phone call then i can use voice commands again.
Click to expand...
Click to collapse
Interesting workaround. I will try that next time it happens.

Speaker click issue when screen off
Here's a new one, anyone else having this? When my phone screen is off, sometimes I notice a periodic static click coming from the handset speaker (I don't think it's the back speaker.)
It's not a single click, but more of a stutter, which stops immediately when I turn the phone on and it shows the lock screen.
It stops if you unlock the phone, use it, and turn it off again. It DOES NOT stop if you turn the phone on but don't unlock it, and turn it off again.

I actually noticed this myself for the first time today. It was rather annoying. I was in the middle of things and so just did a soft reset. Hopefully it won't happen again any time soon. First time hearing/noticing this in almost a month (got phone on 11/8).
McP

Call's people whilst an AUX jack is in.

I've checked high and low on the forums for something similar or a solution to my problem, but alas I can't find anything so I'm starting a thread.
As the title state's my phone rings people whenever an AUX jack is in, listening to music, or hooked up to a stereo. I've tried restoring to factory setting's also I've tried different headphones and stereo's but still no joy.
T-Mobile
HTC HD Desire HD.
Any help or suggestions would be appreciated.
Many thanks.
Flynn.

Hmm, maybe I've got a similar probelm, I use normal 3.5mm in-ear headphones with my Desire HD and they are able to make strange things, if I gently move the jack, sometimes my phones starts a call to the latest called person, sometimes it skips to the next song, sometimes the music is paused.
I think that has something to to with the default headset funcionality, but it would be great if there was a way to lock any function other than playing music if no multi-functional headset is plugged in.

You're going to think I'm nuts but I've tried everything.
It seems to go berserk when you do a screwing motion with the 3.5mm jack. It doesn't make any difference what headphones I use whether they've got any calling buttons on them or not they just go absolutely mental.
I will admit to doing the calling bug that increases the music volume when you hang up straight after making the call.
But I still can't get around it and it's VERY frustrating, especially in the car.

The same problem
Hey, i have the same problem. This morning i was listening to music on my way to school. And all of the sudden it went berserk, started calling, skipping. What to do?

That happens if the AUX wire passes a current (many times stray) back to the phone. The phone just reacts in the way it would if a button was pressed on one of those headphones having an in-line mic/button.
A lot of times this stray current comes because of static build-up. I'm sure you guys know how to get rid of that. If it's not because of static, it might be because of faulty wiring on the audio enhancement (not usually the case), or if the audio enhancement and the phone function at hugely different potential differences (also, usually not the case).
As far as mine is concerned, freeing it of static usually helps.
One way to quickly judge if it's static that's the problem is if the call/skip/whatever usually takes place the minute you plug it in.

ferrarihap said:
Hey, i have the same problem. This morning i was listening to music on my way to school. And all of the sudden it went berserk, started calling, skipping. What to do?
Click to expand...
Click to collapse
Search for an app on the market called "headset blocker"

NO luck
The above post helps,
However im testing the new ICS rom by Lord Clockan and twistedumbrella and there is no compatability for ICS. Wondering is anyone knows what part of the phone controls headset controls so i can mak an app to block it on 4.0?
Its a real pain as i cant play music at all,
random apps start playing music over other apps and music stops in others, skips tracks etc. SO frustrating.

Take out headphones
Blow into the jack hole
Plug back in headphones
Sorted till the next time crap builds up in there.
Sent from my Desire HD using xda premium

radixon said:
Search for an app on the market called "headset blocker"
Click to expand...
Click to collapse
did this work for any one else, it doesn't seem to be working for me

rakinisbat said:
did this work for any one else, it doesn't seem to be working for me
Click to expand...
Click to collapse
This should answer your question:
geinome said:
The above post helps,
[...]
Click to expand...
Click to collapse

I have the same problem. And its realy anoyeing me . Cant listen to music at all anymore on my desire HD...
I have that problem for a while now. The blwoing inside technik did work for a while, but doesent anymore.
That headset blocker would be amazing if it would be working on ICS. Im on the LordMod Beta to.
@geinome would be amazing if you could make an app to fix that. But honestly i have no idea were in the sistem that headset control is located. Hope you can find it.

Found a Fix. Hope it helps you guys to.
I found an other App, that did solfe the problem for me eaven on ICS. The App Headset Interceptor is meant to let you choos, which Music App should receve the signal coming from the remote on the headset. But if you dont choose any from the Apps to get the signal, none dose and so none is cousing problems
Would love to post you guys the link to the market, but cant couse i dont have anouth post yet. But im sure i can sind it yourself
I hope this is solving the problem with the unwanted calls to. Couse i never had that problem, i cant test that.

you dont need any apps
you just need a needle to clean up the pocket lint inside the 3.55 jack.

for me it's usually enough to unplug the jack and plug it in again and all works well for the next month or so.