Database Users

ARGH! Urgent help needed! (broken USB!)

OK so i just went to charge my Universal, and BOOM, the usb connector has broken and now i cant connect/charge it :'(
Is it worth contacting T-mobile? I dont even know if it's still within warantee (i doubt it, ive had it for about 18 months now)
Im going to cry :'(

Great well apparantly T-Mobile say that it's voided the warantee! lol wtf... :'(

Oh and now the screen has died (still has power, and the green LED is still flashing).
:'( ARGGGGHHHHH

Is there a way i can copy all my contacts from my phone to my SD card? (are they stored in a certain directory/file within the Windows DIR?)
Obviously i cant sync via USB, and id rather not try by WiFi/USB as this is going to drain the battery - i need every drop of power!
Very grateful for any (quick!) replies!
Thanks!

You can buy a battery charger in ebay and sync through BT.

Ahh ive given up now
Just bought a Kaiser!

Pooper said:
Ahh ive given up now
Just bought a Kaiser!
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Click to collapse
Wow! congrats on new device

HDJ80 said:
You can buy a battery charger in ebay and sync through BT.
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Click to collapse
you should have tried this first since there is no need to worry on your PIM data when battery is drained while waiting for the battery charger....
but i guess since you have the money... congrats!

G1 won't turn on. Anyone else have this issue??

I charged up my new G1 phone for a good hour after I got it. It won't turn on nor did I see any LED light indicator that it is charging.
Anyone else have the same issue or am I just the "lucky" guy?

cliffordaz said:
I charged up my new G1 phone for a good hour after I got it. It won't turn on nor did I see any LED light indicator that it is charging.
Anyone else have the same issue or am I just the "lucky" guy?
Click to expand...
Click to collapse
Did you place the battery in the phone..

Rnapole said:
Did you place the battery in the phone..
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*sigh*
lol.
ok - to quell the smart asses.
yes, sim car is in.
yes, battery is in.
c'mon - i can't be the ONLY lucky guy out here with a defective one.

Not being a smarta*$ but you are holding the end key down to turn on right?

It could be the adapter is bad, try a USB cable to ur comp to check. If there is still no charging light, I'd exchange it.

yes, sim car is in.
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There's your problem. the phone isn't meant to have a car installed in it.
What do you think it is, a garage??

Mikey1022 said:
There's your problem. the phone isn't meant to have a car installed in it.
What do you think it is, a garage??
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All I can say is.... wow.
Back to the issue... any miniUSB charger should do... when I first got mine the battery had enough charge to run non-stop for 3hrs so I think your battery or phone is bad but do not fear... there is a reason T-Mobile has won all those customer service awards

ok ok ok - i meant SIM CARD.
went back to the t-mobile store, returned it, they said this was the second one that they saw with this issue. turns out it's not a battery issue, it's an issue with the phone.
i got a new one and it works fine so i'm happy.
good luck to everyone on theirs.
c.

cliffordaz said:
ok ok ok - i meant SIM CARD.
went back to the t-mobile store, returned it, they said this was the second one that they saw with this issue. turns out it's not a battery issue, it's an issue with the phone.
i got a new one and it works fine so i'm happy.
good luck to everyone on theirs.
c.
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That's great news... Glad you got it resolved... I knew there was a reason for all those Customer Service awards...

dagentooboy said:
That's great news... Glad you got it resolved... I knew there was a reason for all those Customer Service awards...
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... that T-Mobile no longer wins because rob strickland sucks!! </rant>
Good to hear you got it replaced.

[Q] USB Port

My big bulky phone with the big bulky extended battery dropped to the floor as I got up from my chair, not realising that the usb cord had decided to entangle me. Next thing I know, my precious hd2 is lying on the floor, screen faced down, and the usb cord "ripped".
Everything seemed to be working fine, but when I tried plugging it into my dock, it wouldn't charge, so I tried holding it at angles - it worked, but whenever i let go, it would stop charging.
Does anyone know how to fix this without having to take the whole thing apart?

Sorry friend but you will have to take the phone apart to fix this problem. Might even have to replacecthe mainbosrd as the USB port is attachedcto the mainboard and can not be replaced seperately.

T-Macgnolia said:
Sorry friend but you will have to take the phone apart to fix this problem. Might even have to replacecthe mainbosrd as the USB port is attachedcto the mainboard and can not be replaced seperately.
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I was really hoping not to hear that .... but ty for the reply, I'm just going to go to the side and sob for a bit because I can't afford to get mobo replaced, I can't afford much right nw.

As a temporary solution you could buy a wall charger and an extra battery off ebay for a couple of bucks, changing and charging batteries on the go works for me!
Sent from my HD2 with WP7 using XDA Windows Phone 7 App

se1988 said:
As a temporary solution you could buy a wall charger and an extra battery off ebay for a couple of bucks, changing and charging batteries on the go works for me!
Sent from my HD2 with WP7 using XDA Windows Phone 7 App
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ty, but I'm worried that it'll get worse in the long term (long being anything over a couple of days), ie. completely stop working, and data transfer? I'd have to use wireless adb to do transferring.

Is it still under warranty? You might get lucky
Sent from my HD2 with WP7 using XDA Windows Phone 7 App

se1988 said:
Is it still under warranty? You might get lucky
Sent from my HD2 with WP7 using XDA Windows Phone 7 App
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I looked at the warranty terms and conditions, and it says that anything that has to do with the usb port area will not be considered as being part of the warranty, and I don't have the receipt because I got it 2nd hand. :'(

it could be fixed, but the port must be resoldered to the motherboard. In case some circuit tracks were broken in the incident, they will have to be remade, a good service center could handle it.
Most of them aren't too fond of using real electronic measurements and algorithms in order to track corresponding usb port pins to various points on the motherboard but it's not impossible. If my hd2 would have been damaged in this way i won't hesitate to crack it open and get my hands dirty

If I wanted to, how much do you think I'd be able to sell it for? Thinking of selling it, and mybe getting a used tmous, if I can afford it.

I've managed to find some tmous on sale, so, what do you guys reckon I could sell mine for?

When I broke my first LEO512 by thinking I could repair it, I took the individual components (Case, chassis, motherboard) out and sold them on ebay. I got about £119 in total for it all

You could always sell it for full price and let the buyer find out themselves what's wrong with it.
Sent from my HTC Vision using XDA App

Skellyyy said:
You could always sell it for full price and let the buyer find out themselves what's wrong with it.
Sent from my HTC Vision using XDA App
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lol.. sry mate, but I don't want to cheat anyone. I might try the marketplace as well then.

aiden120000 said:
When I broke my first LEO512 by thinking I could repair it, I took the individual components (Case, chassis, motherboard) out and sold them on ebay. I got about £119 in total for it all
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Click to collapse
Great suggestion. This is what I would do.

se1988 said:
Great suggestion. This is what I would do.
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I'm just too scared that I'll mess it up and just make it even worse, thinking of selling it, getting what I can for it, and getting another second hand.

I have this problem my micro usb port has completely broke, and the circuit lines on the mother board are screwed up, HTC will not touch it
gone the route of a wall charger for now came with another battery for £8 delivered so im happy i can still use my phone, while looking on Evilbay for a new hd2

facdemol said:
it could be fixed, but the port must be resoldered to the motherboard. In case some circuit tracks were broken in the incident, they will have to be remade, a good service center could handle it.
Most of them aren't too fond of using real electronic measurements and algorithms in order to track corresponding usb port pins to various points on the motherboard but it's not impossible. If my hd2 would have been damaged in this way i won't hesitate to crack it open and get my hands dirty
Click to expand...
Click to collapse
Finally had the courage to open it, and as you said, the connections are more or less broken off, and I've got shaky hands (without nerves) and can't handle soldering it, so I'm thinking of patching it up with some blue tack

T-Macgnolia said:
Sorry friend but you will have to take the phone apart to fix this problem. Might even have to replacecthe mainbosrd as the USB port is attachedcto the mainboard and can not be replaced seperately.
Click to expand...
Click to collapse
hi T-macgnolia ....(dont take this as an argument... just curious ) i just saw a replacement micro usb port for hd2 on ebay.... so is that usb port on ebay just to fool us or can it actually be replaced

Ok, short story - nt gnna work, does anyone have the bottom part of the motherboard up for sale?

Just got even better, looks like the lcd's broken now

Bloated battery, no power

My Gf plugged my old evo into her cable box and screwed it, the battery is bloated and no power now, i used SBC on it with savage-zen for a few months but it was off and running CM7 on the phone, i dont have access to another evo battery yet and before sending it to sprint i wanted a lil info.
1. What are the cances of the phone also being fryed? I'm thinking it's a high chance
2. If it is and i send it in to asurion, you think theres anyway theyll be able too see it was s-off?
Thanks guys and sorry if this is in the wrong section..

TimidRat said:
My Gf plugged my old evo into her cable box and screwed it, the battery is bloated and no power now, i used SBC on it with savage-zen for a few months but it was off and running CM7 on the phone, i dont have access to another evo battery yet and before sending it to sprint i wanted a lil info.
1. What are the cances of the phone also being fryed? I'm thinking it's a high chance
2. If it is and i send it in to asurion, you think theres anyway theyll be able too see it was s-off?
Thanks guys and sorry if this is in the wrong section..
Click to expand...
Click to collapse
Anyone else miss something here?
She "plugged the phone into the cable box and screwed it"...?

mattykinsx said:
Anyone else miss something here?
She "plugged the phone into the cable box and screwed it"...?
Click to expand...
Click to collapse
I'm sorry i should've said "and now its screwed" hahaa

TimidRat said:
I'm sorry i should've said "and now its screwed" hahaa
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Click to collapse
How did she plug it in? A supplementary power plug on the back of the cable box?

USB
1 0 c h a r

Alright,
TimidRat said:
1. What are the cances of the phone also being fryed? I'm thinking it's a high chance
2. If it is and i send it in to asurion, you think theres anyway theyll be able too see it was s-off?
Click to expand...
Click to collapse
1. Hard to say. 50/50
2. Not if the phone is truly fried.

I was a tech for Verizon before I worked for Best Buy and your phone should be fine. I would see this all the time (especially on LG phones) and when you put in a new battery, the phone would work just fine. I can't promise you the same thing, but your battery is probably just shot.

Thanks guys, i'll have a battery tonight and i guess i'll see than...

I just retired my 3000 mAh battery because it was bloated, and yes I was using SBC kernels also. Im back on the OEM battery and the phone works fine.

Charging/USB Issues

Hi XDA,
OP5 has recently started having this issue. Was wondering if any of you have had or fixed it.
When plugging in my USB cord, the phone behaves as if it is being rapidly plugged in and out, like 2-4x per second. As a result, I cannot get to the phone via adb or fastboot. The phone also seems to have the issue regardless of kernel installed. However, I have not tried with an older OOS version.
Any ideas?

That seems more like a hardware issue.

Pwnycorn said:
That seems more like a hardware issue.
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Click to collapse
This is what I am thinking. Its weird b.c it can be sporadic.
Trying to get an advance replacement from OP b.c I cant go w.o a phone for weeks while this one is diagnosed/repaired. Anyone have luck getting an adv replacement from them?

Does your phone charge normally or do you see odd behavior there as well?

^^ it jumps on/off charge rapidly... complete w vibrating.
I managed to use a toothpick to scrape the top/bottom of the usb port contacts... seems to have improved, however, I am wary since sometimes it stops happening for a few hours/days.
The phone actually does charge, the biggest issue is annoyance of the constant vibrating/screen light up & the complete lack of ability to adb or transfer files via usb when it happens.

asuhoops8628 said:
^^ it jumps on/off charge rapidly... complete w vibrating.
I managed to use a toothpick to scrape the top/bottom of the usb port contacts... seems to have improved, however, I am wary since sometimes it stops happening for a few hours/days.
The phone actually does charge, the biggest issue is annoyance of the constant vibrating/screen light up & the complete lack of ability to adb or transfer files via usb when it happens.
Click to expand...
Click to collapse
You might want to try cleaning the port using a can of condensed air--but you need to be careful to use very short bursts at an angle, not straight in and also not to spray any condensation into the port. It sounds like your port is either dirty or loose. I've never heard of an Android USB port getting dirty enough to affect functioning when the phone is so new but if the toothpick helped maybe that's the problem. I am wary of the USB port on this phone. It doesn't feel very solid to me compared to previous phoned I've owned. The headphone port isn't good either. It takes very little movement for a headphone plug to pop out.

jhs39 said:
You might want to try cleaning the port using a can of condensed air--but you need to be careful to use very short bursts at an angle, not straight in and also not to spray any condensation into the port. It sounds like your port is either dirty or loose. I've never heard of an Android USB port getting dirty enough to affect functioning when the phone is so new but if the toothpick helped maybe that's the problem. I am wary of the USB port on this phone. It doesn't feel very solid to me compared to previous phoned I've owned. The headphone port isn't good either. It takes very little movement for a headphone plug to pop out.
Click to expand...
Click to collapse
Condensed air is a good idea.
Yes I am worried the solder has started coming loose on the port. Although, if that were the case, pressure would presumably cause the issue to go away, which it does not.
I am hoping it might have been a tiny piece of metal or something that got in there and was causing issues. So far so good this morning when plugging the phone in. Still working the replacement route with OP, but at least it seems to be holding for now.
Ill try to keep this thread updated with results.

Report Back.
The direction I insert my USB C cable seems to have issues with one direction vs the other.... seems to make me think something is screwed up with teh contatcs within the phone.

asuhoops8628 said:
Report Back.
The direction I insert my USB C cable seems to have issues with one direction vs the other.... seems to make me think something is screwed up with teh contatcs within the phone.
Click to expand...
Click to collapse
That's possible but I think trying to clean the port with condensed air is still worth a try. I don't like the way the USB connection feels when a cord is inserted or removed from the OP5 so it wouldn't surprise me if a contact did go wonky. Keep us updated. This is a problem other owners may eventually encounter as well.

jhs39 said:
That's possible but I think trying to clean the port with condensed air is still worth a try. I don't like the way the USB connection feels when a cord is inserted or removed from the OP5 so it wouldn't surprise me if a contact did go wonky. Keep us updated. This is a problem other owners may eventually encounter as well.
Click to expand...
Click to collapse
Yep, tried after that post with condensed air too... gave it a spray 3x for about 1-2 secs each time. Still only working one direction with the USB-C.
I am confident its a hardware issue at this point. Im waiting to hear back from OnePlus on approval for an advance replacement. Phone is not even 2 months old

asuhoops8628 said:
Yep, tried after that post with condensed air too... gave it a spray 3x for about 1-2 secs each time. Still only working one direction with the USB-C.
I am confident its a hardware issue at this point. Im waiting to hear back from OnePlus on approval for an advance replacement. Phone is not even 2 months old
Click to expand...
Click to collapse
That sucks. Are there any authorized service centers for OnePlus phones or is the only option sending the phone in? I tried to find out before buying the OP5 but nobody seemed to know.

asuhoops8628 said:
Hi XDA,
OP5 has recently started having this issue. Was wondering if any of you have had or fixed it.
When plugging in my USB cord, the phone behaves as if it is being rapidly plugged in and out, like 2-4x per second. As a result, I cannot get to the phone via adb or fastboot. The phone also seems to have the issue regardless of kernel installed. However, I have not tried with an older OOS version.
Any ideas?
Click to expand...
Click to collapse
I've had this with a powerbank when other devices are drawing too... Other than that nope! Get a ticket raised!!

jhs39 said:
That sucks. Are there any authorized service centers for OnePlus phones or is the only option sending the phone in? I tried to find out before buying the OP5 but nobody seemed to know.
Click to expand...
Click to collapse
Dude, dont buy a OP... only option is to send it in. Being told they denied my request for an advance replacement. Its a 1.5mo old phone. & I have to be without it for weeks while you (oneplus) fix. Um, no.
jameswalker457 said:
I've had this with a powerbank when other devices are drawing too... Other than that nope! Get a ticket raised!!
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Click to collapse
I have one with them. Problem is, they are asking me to go without a phone for over 2 weeks. I am in sales and make my living on having my phone with me at all times.

asuhoops8628 said:
Dude, dont buy a OP... only option is to send it in. Being told they denied my request for an advance replacement. Its a 1.5mo old phone. & I have to be without it for weeks while you (oneplus) fix. Um, no.
I have one with them. Problem is, they are asking me to go without a phone for over 2 weeks. I am in sales and make my living on having my phone with me at all times.
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Won't they send you a loaned phone? What country are you from? In the UK you'd have rights against this.

jameswalker457 said:
Won't they send you a loaned phone? What country are you from? In the UK you'd have rights against this.
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No they wont send me a phone. I have to send this out for repair be without it for god knows how long.
I am in the US.

asuhoops8628 said:
No they wont send me a phone. I have to send this out for repair be without it for god knows how long.
I am in the US.
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Had a quick law and it looks like consumers rights are rubbish in the US! I'm sorry I couldn't be more help.

jameswalker457 said:
Had a quick law and it looks like consumers rights are rubbish in the US! I'm sorry I couldn't be more help.
Click to expand...
Click to collapse
All good. Our rights suck with stuff like this.
Anyway. Hope this thread is helpful to prospective buyers. Shame, because this phone is pretty sweet otherwise.

asuhoops8628 said:
Dude, dont buy a OP... only option is to send it in. Being told they denied my request for an advance replacement. Its a 1.5mo old phone. & I have to be without it for weeks while you (oneplus) fix. Um, no.
I have one with them. Problem is, they are asking me to go without a phone for over 2 weeks. I am in sales and make my living on having my phone with me at all times.
Click to expand...
Click to collapse
I have a backup phone so that wouldn't be a disaster for me but I can understand how it could be a huge inconvenience for many people. It's too bad they don't contract out with one of the phone repair chains. That would make things much easier for owners.