Database Users

Has Anyone Else Had This Problem?

Okay I've been having this issue since I got my Nexus a couple of weeks ago. Several times a day I'll go to take it out of my pocket or pick it up off a table and when I go to hit the unlock button at the top nothing happens, the screen never wakes up. The trackball will still be lighting up as always but nothing on the screen. I have to pull the battery in order to get it to reboot so I can use it.
Due to this issue and getting dust under my screen I called HTC for a replacement. I got my replacement yesterday and got it all set up again. Within the first 2 hours I picked it up off my table and it wouldn't wake up. And this has probably 4 times since I got the phone yesterday.
Is ANYONE have this issue? I think it's a little weird it happened on my original device and now on my replacement.

Never happened to mine so far that I have noticed. Not that this information helps you any but...

ive bought 2 for me and one for a friend. None have any issues at all so far

I haven't had this problem...
just for the hell of it have you tried restoring it.

DMaverick50 said:
ive bought 2 for me and one for a friend. None have any issues at all so far
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you bought 2 for yourself and one for your friend? Can I be your friend?

Maybe you're just not pushing the button hard enough, or you need to find a "sweet spot."
I've never had this issue. Is it possible that you have installed an application that could be the issue?

i had this problem too for the first time last night. My notification light was flashing... pressing power button did not wake up.... I even long pressed power buttoin in the hope of getting the shutdown option, but nothing... i did a quick google search to see if there was a way of soft resetting, but couldnt find one, so pulled out the battery.
Its been fine since

No I only bought one of them but had to do an exchange on it because of it not waking up and the screen was getting dust under it. The exchange I got in the mail is still doing the wake up thing.
It's not due to pushing the button wrong I know that much haha. I'm a pretty skilled button presser
Well at least one person knows what I'm talking about. Let me know if it happens to you again

I have 2 nexus ones and one of then does have this issue. I have had it happen 3 to 5 times.

shep211 said:
I have 2 nexus ones and one of then does have this issue. I have had it happen 3 to 5 times.
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Have you rooted either of them? I'm thinking it's some type of software glitch that might be fixed once new ROMs get cooked up but I've been holding off on rooting to preserve my warranty because of this issue.

Never had that problem.
Just so the forum doesn't just fill up with complaints.

mcarey66 said:
Have you rooted either of them? I'm thinking it's some type of software glitch that might be fixed once new ROMs get cooked up but I've been holding off on rooting to preserve my warranty because of this issue.
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The one with the issues is rooted. I am using stock rom because I am sending it back soon.

mcarey66 said:
Okay I've been having this issue since I got my Nexus a couple of weeks ago. Several times a day I'll go to take it out of my pocket or pick it up off a table and when I go to hit the unlock button at the top nothing happens, the screen never wakes up. The trackball will still be lighting up as always but nothing on the screen. I have to pull the battery in order to get it to reboot so I can use it.
Due to this issue and getting dust under my screen I called HTC for a replacement. I got my replacement yesterday and got it all set up again. Within the first 2 hours I picked it up off my table and it wouldn't wake up. And this has probably 4 times since I got the phone yesterday.
Is ANYONE have this issue? I think it's a little weird it happened on my original device and now on my replacement.
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iv been having this prob with the mt3g, tmobile is sending me a new phone im thinking its the htc keyboard apk or the nexus news widget apk, i have never had this problem till i put these two apps on my mt3g

Oh man! I thought I was the only one with this issue! It sometimes a couple of times a day and it's extremely inconvenient! I thought maybe my phone had gotten too hot and it froze or something but I could never figure out why it really happened. Mine is also rooted so maybe that's the issue? I hope someone finds the cause of this problem and even better, a solution, soon. It's pretty annoying, and one of the very few things that I don't like about my new partner.

I must be a lucky sob,beacause my nexus has no problems at all, working vib, no dust under screen, all buttons work, no problems at all (knocks on wood)

I'm having one issue and it can be annoying. Sometimes my screen just doesn't respond and if it does it's miles off. like if I press in the middle, the menu pops up as if the calibration is off by an inch or so. The annoying part is when a call comes in and I can't slide to answer which makes me miss a proper button.
My N1 is not rooted and a reboot normally sorts it out.
Edit: I forgot to mention that this almost always happens after I plug the charger like it is now arrrrgghhhhhhh.

I'm not having any issue with power on button and my N1 is not rooted (yet).

Power button not working (unlocked device, 2nd owner?)Update!

So the power button on my nexus one completely stopped working. I shut off the device and could not turn it back on. After popping battery in an out a few times I finally somehow, got it to turn on. Now i'm going to need to make sure it stays on all the time.
Now my question. To me this looks like a manufacturers hardware defect, so would the unlocked bootloader and me being the second owner of the device make any sort of difference here?
Any other way to turn the device on when its completely shut off?
Update #1: 7/30/10
Called HTC, then i got transferred to Nexus one department then back to HTC. Described my problem to everyone. They were nice to say they will get that taken care of. Told him i got the phone as a gift, updated my info, and I'm doing the swap option. He also said that any "physical" damage to the device might be charged, aka broken screen or w.e, regular wear and tear is fine. Mentioned nothing at all about software. I'm flashing back to stock either way. Will update as time goes

Same power button problem. Haven't checked into warranty with bootloader being unlocked, but if you plug up the usb cord, wait for the little led light to come on, take out the battery and put it back in as soon as the light goes off, then it will power the phone back on.

Ah i guess that's how i got lucky with turning it on then.
Hmm, i might give them a call tomorrow and see what they say.

Let us know what they say if you don't mind.

No worries with HTC. I was a second owner of my first N1. I traded my Iphone 3GS for it. Unlocked the bootloader first 10 minutes i had the thing. Few weeks later. I saw dust under the screen. Called up HTC. Gave them IMEI. Told them my girl got it for me for my birthday. They gave me an address.(original owners). I said nope and gave them mine. Went through the process. I had them put a hold on my credit card for $525. They sent a replacement phone next day. I packed mine up and sent it back. I had to do this twice because the replacement after 3 weeks started getting dust again and i could tell the power button wasnt really working well also.
Now im a second owner of another N1. I traded my tmobile N1 for a ATT N1. woot.

You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.

MaximReapage said:
You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.
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Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?

Coderedpl said:
Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?
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You download quick boot and user that to get into recovery or bootloader.

I ended up receiving the new nexus one, but i sold it already so yea

Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx

Read the thread
thebluest said:
Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx
Click to expand...
Click to collapse
Read the Thread and there is a suggestion on how to turn it on

nexus one randomly just... died?

so, My n-1 had an "intermittent" power button problem.
so tonight, I had sent a text to someone, and saw that I had no response, so I clicked on the power button, nothing.
I charged phone, and the light goes to green when fully charged.
I can't soft, or hard reset the phone, since I'm guessing the power button isn't working or something?
The last thing that I had noticed, was that google goggles had updated itself.
Also, plugging it into the computer isn't doing anything either. There was no overheat issue, and I'm running vanilla stock froyo not rooted.
any ideas on what to do before I call HTC tomorrow?
edit: weird, I finally got it to turn on, by plugging in the usb, and taking out, and reinserting the battery a few times. I guess, if it does it again, back to HTC it will go.... but it still seems that the power button itself is not working.
edit again!:
power button has definitely failed. I downloaded widgetlocker as a temporary fix.... if anyone has any ideas (i.e. hard resetting the phone etc.) let me know before I call HTC please.

It's a HW failure, you should get it replaced. And on the next one install a ROM that supports trackball wake, that'll leave your power button much less prone to damage.

Downloaded no wake and sent in for a new phone. Luckily 2:00 am hawaii time is 7:00 am est.
Edit. Program is no lock lol.

another n1 user in hawaii sweet! lol

Jack_R1 said:
It's a HW failure, you should get it replaced. And on the next one install a ROM that supports trackball wake, that'll leave your power button much less prone to damage.
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Yes, but swapping Roms would kill the warranty and not enable me to get one repaired / replaced. ( yes I know most people with unlocked bootloaders got theirs fixed, but I'm not that lucky in life )

mrbkkt1 said:
Yes, but swapping Roms would kill the warranty and not enable me to get one repaired / replaced. ( yes I know most people with unlocked bootloaders got theirs fixed, but I'm not that lucky in life )
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You can root without unlocking the bootloader and voiding the warranty. I never thought I'd do it, but I did and am so happy. It's like I have a whole new phone.

bigmout said:
You can root without unlocking the bootloader and voiding the warranty. I never thought I'd do it, but I did and am so happy. It's like I have a whole new phone.
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All my winmo phones needed new roms do I swapped like crazy. N1 was so solid out of the box I didn't feel the need to. On a side note. I'm still waiting for a shipping email. I wonder if they are out of stock?

[Q] Nexus one power button problem solution?

Hi there, My nexus one has had the power button failure problem twice before and this is the 3rd time. They only repair it and send me the repaired device and all in all its taken them weeks to get it fixed for me.
I don't want to send it away again to be repaired (I asked for a new phone and they said no).
So I'm wondering what the solution is? I've heard theres a way I can power it on without the power and use the trackball to wake the phone instead? is this true and how do I go about doing so?
Thanks, Cameron.

I got mine back after the same problem last week. They didn't replace everything, but I think they still replaced the mainboard as it now has a new imei. I am using an app called lock suppress that allows you to unlock using the trackball and doesn't require the phone to be rooted.

Remove battery, Plug USB then Insert battery

maxppp said:
I got mine back after the same problem last week. They didn't replace everything, but I think they still replaced the mainboard as it now has a new imei. I am using an app called lock suppress that allows you to unlock using the trackball and doesn't require the phone to be rooted.
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Where did you find this app?

rtsp.se said:
Remove battery, Plug USB then Insert battery
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This isn't working for me? what's supposed to happen?

same happened to me and i sent it in for repair and now i press my new n1 power buttun VERYYYY lightly... its sensitive

Megacamz said:
This isn't working for me? what's supposed to happen?
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It should power up.

Just exchange it for another one!

My power button is currently out for the second time, I just haven't gotten around to calling them. They fixed it in two days the first time and it also had a new IMEI number when it came back. I get the feeling that this is a design issue that will never be corrected and all they can do is keep repairing them. I bought mine in March so I may wait a couple of months to send it back right before the warranty ends.
I wasn't aware of rtsp.se's method, I boot mine by plugging it in and taking the battery out and putting it back in. Almost the same thing, but I usually have to remove/replace the battery twice before it boots.
What I'm currently doing to lock/unlock is using the trackball wake/unlock built into Cyanogen. That may be no help if you're not rooted and interested in installing Cyanogen.
To lock it, I found a cool widget called "invisible lock widget" which, as the name implies, is an invisible widget that you tap to lock the phone. I have a minimal homescreen so I added a 4x1 invisible lock widget to it then resized it to 4x2 with LauncherPro (it's the same as having two 4x1 widgets except no dead space in between) and now I can lock the phone by tapping anywhere on the lower half of the screen.

Won't turn on

I got my phone yesterday, and it was working for about 18 hours. All of a sudden I picked it up at work and it is no longer turning on. I tried plugging it into the charger, holding volume up + power, holding volume down plus power, but nothing worked. Has anyone else had this issue? I called Google support and they are going to send a new phone, but this doesn't give me a lot of confidence in this phone.

someone on reddit posted something similar. ended up RMA'ing the device as well. not sure what's up with this scenario - loose battery maybe?

Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.

shaklee3 said:
Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.
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Use a sim adapter

shaklee3 said:
Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.
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Google sends a replacement unit overnight. Should arrive the next day, so you won't have a phone for at least 1-2 days.

jaidev.s said:
Use a sim adaptor
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Thanks. I ordered an adapter in the meantime just in case something happens on the next phone.

zephiK said:
Google sends a replacement unit overnight. Should arrive the next day, so you won't have a phone for at least 1-2 days.
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I'm having this issue as well. Phone worked well since Oct 29, then all of a sudden it shut down and will do nothing. I've requested a new device and Google support is telling me the phone won't ship until the 12th, when the rest of the Google Play Store orders ship. I stole my daughters phone in the mean time, but I can't wait a full week to receive the replacement as one of us will do without till it arrives. I may request a refund and buy a phone locally. Sad-- I waited a month for this phone, ordered on launch day. I shouldn't wind up in the regular queue to get the phone replaced. Poor support if you ask me.

Same thing for my N6p, picked it up and it was off. It's a brick now.
I called and was told they would ship me another, I just saw that its going to be a few days until it gets shipped out.
I transferred my Straight talk to the new nano sim, now I cant go back to my N5.
No phone for a few days.
Dang

Same exact problem. Phone was over 80% charged. Picked it up off of my desk at work to check the time and nothing. Just a brick.
Update*** I hooked the thing to power and nothing. So I just sat here at my desk for several minutes holding down the power button and the damn thing finally came back on. But I had to hold it for a very very long time, not the normal 10-30 seconds like it should take to do a hard power off. I'm talking minutes.

deanb1234 said:
Same exact problem. Phone was over 80% charged. Picked it up off of my desk at work to check the time and nothing. Just a brick.
Update*** I hooked the thing to power and nothing. So I just sat here at my desk for several minutes holding down the power button and the damn thing finally came back on. But I had to hold it for a very very long time, not the normal 10-30 seconds like it should take to do a hard power off. I'm talking minutes.
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I had the same problem, put the phone down on my desk and picked up a brick. Tried deanb's method out of boredom and desperation, basically, and it actually worked for me as well. I think I held my power button for about a minute and a half before it booted back up. Very weird.

same
Same thing just happened to me, thank you so much for the tip!
Lets hope it will not be a recurrent problem.

Hold Power button+volume down until it turns on....it might take a min. or more.....it happened to me

IF your guys phones turns on, I would still suggest RMA'ing it back to google. There's obviously something wrong with it, don't be lazy. You'll thank me later

My sons just did the same thing. He had 15% and put it in power save and cut the screen off and it would not come back on. Charged it for a while and then read this post. Held the power button down for around a minute and Bam. Working fine now, powering on and off as normal. Thanks alot for the info deanb1234. Still gonna get rma, bad thing he got it from Huawei not the google store and their cs is the worst i have ever seen.

Had the same thing happened. Thankfully it was within 14 days so I returned and got a new one immediately. (Got it from a carrier)

I am having the problem right now. The phone was fully charged and I used it for 10 minutes this morning. The screen went black after 1 minute as normal. I used the finger print reader about 15 minutes later and it would not turn on. It is essentially dead as a brick. I will try to hold the power button + Vol down for over a minute to see it it works. The phone was working flawlessly beforehand. I did not have any problems whatsoever.
My question. Will I have a problem getting Google to RMA the phone if I get it revived? Can they tell if it is currently working? I would like to RMA the phone regardless just in case it is faulty. I purchased the phone in late Oct 2015 and I did not buy the insurance.
Edit: I got it to work again after holding down the power and volume down. Anyone find a cause for this problem? I was systemless rooted for several weeks but everything else was stock.

Wanna ask all you folks who are just sending phones back willy nilly. Are you wiping the phone of your personal data such as Google account etc? All you really have to do is just hold the power button for a while and the phone will turn on. It's not really a defect (well technically perhaps), but why not turn the phone back on and factory reset it before sending it back? Some dude in a warehouse is probably gonna turn your phone back on and he now has access to your Gmail account and God knows what else (if you don't have a screen lock). What am I missing here.
Sent from my Nexus 7 using XDA Free mobile app

I was planning to use android device manager to wipe device if I could not get it to respond. Factory wipe reset along with flashing system image is best option if possible.
systemless root may be cause in my situation . I was using older 2.62 apk. I will give it another few weeks and try new root when Jan security update is released before RMA.

biggolfer said:
I am having the problem right now. The phone was fully charged and I used it for 10 minutes this morning. The screen went black after 1 minute as normal. I used the finger print reader about 15 minutes later and it would not turn on. It is essentially dead as a brick. I will try to hold the power button + Vol down for over a minute to see it it works. The phone was working flawlessly beforehand. I did not have any problems whatsoever.
My question. Will I have a problem getting Google to RMA the phone if I get it revived? Can they tell if it is currently working? I would like to RMA the phone regardless just in case it is faulty. I purchased the phone in late Oct 2015 and I did not buy the insurance.
Edit: I got it to work again after holding down the power and volume down. Anyone find a cause for this problem? I was systemless rooted for several weeks but everything else was stock.
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Do you send your phone to google anyways? or just cancel the replacement?

GMScreech said:
Do you send your phone to google anyways? or just cancel the replacement?
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No, I did not return the phone and no issues have occurred since. I suspect it was a problem due to rooting the phone. I was using a beta version of SuperSU.