No audio after receiving incoming call - only soft-reset re-enables audio - Touch2 General

I have this strange problem with my new Touch 2. Everything is fine till I receiver an incoming call but as soon as I receive a call all the audio on the device is "muted". I can't hear anything when I play music with CorePlayer or Windows Media Player and even that sound when changing the volume with the volume keys is "muted". The only strange thing is that I can still hear the ring tone when I get another incoming call but expect of that all other sound is gone after receiving an incoming call.
Once that happens the only way to re-enable the device's audio is to soft-reset it - nothing else works. I really tried everything, putting the device to silent/vibrate and back to loud, plugging and unplugging earphones, trying to listen through earphones ... But expect soft-resting the phone nothing worked so far.
Till I soft-reset the phone all audio is gone both when listening through earphones or the built in speakers.
First I though this might be a problem with calls in general but after some testing I figured that it only occurs when I receive incoming calls. As long as I only do outgoing calls everything is fine.
I had this strange problem with both WWE Europe - 1.28.401.4 and WWE Asia - 1.28.707.3 ROMs so it shouldn't be a problem with the ROM either.
I start to think that this has to be a hardware problem with my phone (which is not even a month old lol) and that I have to re-flash the whole thing to the original German stock ROM and send it back for repair / replacement but I thought I better ask you guys on here first xD
So what do you think?
Thanks a lot for your help!
karlmueller

I figured this out now. I used a WAV file as ringtone and somehow the Mega didn't really like that lol
It seems that the WAV file kinda crashed the entire audio driver or sthg like that anyway I just converted my rintone from WAV to AAC now and with that AAC ringtone everything works fine now
I guess it's a bug in the Mega software cause I used exactly the same WAV ringtone on my old Trinity for more than 1 year without any problems. Probably nobody discovered this problem yet as I think normally no one would use a WAV file as a ringtone.
Anyway my Mega runs perfectly fine with the AAC ringtone now
thx
karlmueller

karlmueller said:
I figured this out now...
Click to expand...
Click to collapse
Thank you for sharing experience!'
Is it easy to transfer the type of audio files?

Related

XDA Exec - loss of sound from all speakers except phone ring

All sound from stereo speakers, phone speakers , mic are not working.
Only ringtone if phone rings.
you can only hear system sounds with headset and talk with headset.
Any ideas?
Have you tried turning the volume up?
darkblak said:
Have you tried turning the volume up?
Click to expand...
Click to collapse
I wish it was that simple, but alas I tried a lot , and it looks like I might have a faulty one unless anyone got an idea
I find it hard to believe that it's a hardware issue if both the external speakers and the headphones don't work at the same time yet the ringtones do work.....
I hope it's something simple and you don't have to resort to a phone return.
No Sound
Has any one found a solution for this problem, as I have the exect same issue. All sounds on exec dont work execpt when receiving an incoming call, when call is answered cant hear a thing, does work though with headset.
Have tested and sms, mms etc sound doesnt work, movies and music doesnt work either.
This is not going to help :roll: but I had a similar problem a few months ago on my XDA2. Phone rang, I tried to answer it, but couldn't hear a thing. No other sounds worked. Headphone worked perfectly. Soft resets achieved nothing.
Thought my XDA2 had died after 18 months of service, but then suddenly an hour later it all started working again and did from then on.
I have no idea why this happened or whether I did anything to fix it, but the problem isn't unique to the Universal.
I'm running PocketZenPhone. Maybe that could be interfering with the sounds somehow? Dunno.
Edit: I doubt it's a hardware problem so I definitely wouldn't risk sending my shiny Exec back to O2's monkeys for them to replace with another broken one. Did you try a hard reset? I didn't on the XDA2 but maybe it'd help. :?:
Try this...
Maybe you should try this, I use it in order to transfer all the sounds (including music) to the BT Headset when I am at the gym:
-Get Total Commander
-Go to the registry editor
-Tap or search for this directory: \\\registry\HKLM\SOFTWARE\OEM\VoiceCommand\
-Change the value of the String LaunAPEnable to value "0".
-Now press and hold the main button on the headset (the one you use to answer calls and transfer the call to the speaker of the Universal) and try if this worked.
-If you succeed or not revert the value of the string back to "1" or you will not be able to use VoiceCommand.
Hope this can help you.
Problem SOLVED. No sound
I had the same issue with my Jasjar. When you plug in the headphones it turns off the speakers except for incoming ring tones. The inside of the ear jack got stuck. I had to take apart the unit and bend the clip. It contacted so that it didnt' think there was a headphone inserted. I don't ever remebering plugging in a headphone to even have cause this problem. Its just a very loose contact. So when you get in there you bend it to make it stronger. You will understand once you have it apart.

No sound :-(

Hi,
Following on from my phone app problems, my XDA Mini S has now stopped producing sound alltogether!
I believe the problem is that the phone thinks i have the headset plugged in, as i can hear sounds through the suppluied headphones but nothing when they are unplugged - not even during a call.
Please can someone make a suggestion? I have tried soft resetting.
:?:
EDIT: I should point out that i can hear the ringtone when the phone rings through the speaker but absolutely no other sounds - nothing in calls and nothing from the speakers - WMAs etc.
try unplugging and plugging it back in a few times (quite a few in one go)
the headphone "sensor" is usually hardware which picks up when something is physically plugged in .
not sure what else to try
if u have had it less then 30 days then get a replacement next day from o2.
or hard reset ? but backup first!
Hmm,
I just can't work this out. How come the ringtone plays through the speakers? If the phone thought the headset was plugged in would it not just play the ringer through the headset? Can anyone confirm this please?
Stupid phone :-(
Mine did the same, ringtone played OK but could only make calls with the headset plugged in. Thouhgt I was going to have to return it, but ried pushig the jack i alittle further before pulling it out and it all started working OK. I've not had the problme since.
hi guys , i have problem with sound as well , i just unblocked the simlock with lokiwiz02b , and suddenly there was no sound at all , i can call but there is no sound , i tried to play ringtones nothing works , headset is not solution as well , when i tried to run media player message - no hardware device to play sound or device not available , and everytime i open the volume control it's show that it's mutted and i can't scroll it up to make any sound all i can say it seems that system drivers for sound are ****ed up,
anybody have any idea how to solve it? i have still few days to return it but i played with this simlock so i'm afraid they can charge me extra for repair ,
Have you tried a hard reset?
Dr Doom said:
Hmm,
I just can't work this out. How come the ringtone plays through the speakers? If the phone thought the headset was plugged in would it not just play the ringer through the headset? Can anyone confirm this please?
Stupid phone :-(
Click to expand...
Click to collapse
My Charmer, has the opposite problem. My speaker went dead on my suddenly during a phone conversation on speaker phone mode. So, I can't hear any phone rings and stuff, but still able to make calls, with or without the ear phone.
Yes, confirm (for my charmer) that if you have your ear phone in, speaker won't give you any sound. So, don't think it is that earphone plug sensor thing problem.
yes i tried hard reset but everything still the same -no sound at all
No sound on earpiece, microphone ok
Well I tried the suggestions in the forum and still it didn't work. I then thought maybe there's dust and stuff in the workings, blew into the earpiece and it worked.
It's worth a try!
Hope this helps.
Hello to everybody.. I had the same problem for months and last week i gave my wizard to the assistance cause I feded up!
I solve the problem with 70 euros but now it-s better.

HELP NEEDED!!! No Sound whatsoever

Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?
Really nobody having any helpful comment?
did you try to change the radio??
I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.
Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness
Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.
reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.
TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.
Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.
It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.
I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten
i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now
i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks
this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord

Notification sounds halts/stops/pauses all other audio playback via headset

Ok guys/gals, this is my first post ever and I'm pretty sure I've looked and searched all of the Xperia threads for a solution to this issue I'm having with my X1i.
If i'm playing music (using WMP or the Media Panel) with the Headset plugged in and a new SMS, MMS, e-Mail, or ANY type of notification pops up, the music (or any other audio) halts/stops/pauses/interrupts the music playback to prioritize the notification sound and then resumes the audio playback. I've looked at all the sound settings to see if there was a new option (headset options) to prevent this from happening but have had no luck...
Is anyone else having this problem?
The only solution I've had to work with so far is to uncheck the Play Sound box for all the notification options available in Sounds & Notifications and check the Display message, Flash light, and Vibrate options to let me know when I get a new message.
Xperia X1i
ROM Ver: 1.02.931.3
Dated: 08/29/08
Thanks in advance peeps..
I don't think it's possible to shut this off, Sony Ericsson phones have interupted the music since the first Walkman Phone.
Thanks Burrn, but since this is now a Windows Mobile device, surely there is a registry setting that could allow for the notification sound to be heard over any already playing audio.
At least every other windows mobile device I've had does this; so if music is playing and a notification pops up, the notify sound plays right over any audio simultaneously.
In other words, right now, if I'm using Windows Media player to listen to music and I get a text, my track pauses; I hear ONLY the notify sound; and then resume the track.
I want to be able to listen to my music, get a text and hear the notify sound over the playing track without it pausing the track to notify me of the event.
If one of you experts can perhaps look into the registry settings, I'm sure there has to be a way to modify this annoying setup. I think it would to do with the headset settings since it doesn't pause my music to notify when the headset isn't plugged in; it just plays the notify sound right over the track.
Any help?
Anybody else having this issue? Any more feedback would be greatly appreciated...thx.
I encountered the same problem with my X1,can anyone please help us?
i just find that i have almos the same problem
sometimes when i plug in the 3.5mm jet and start the GS player
the song will have slight interruption like a 0.1 sec stop.
it is very annoying and i just give up to use x1 for music
Help!
can anyone look into this and help? it looks like this would make at least 3 ppl happy to resolve...thanks!
tats sucks... and worse, whilst im on call and one sms come, the loud sms tone will play and i wont be able to listen to what the other side is talking. i'm sure u all have experienced this. if not, u guys can easily try it out. i've mentioned this issue in one thread but it has not caught any attention from much users.
togcbu said:
tats sucks... and worse, whilst im on call and one sms come, the loud sms tone will play and i wont be able to listen to what the other side is talking. i'm sure u all have experienced this. if not, u guys can easily try it out. i've mentioned this issue in one thread but it has not caught any attention from much users.
Click to expand...
Click to collapse
Hey togcbu, I just recently found a fix for that; but you have to know how and be willing to go into the registry; I use Total Commander to go into the registry
HKCU
ControlPanel
Sounds
InCallBuzz
open Sound (this should show notify.wma); and simply erase the sound file name and save... presto, no more annoying sound during your call when you get an SMS.

New speaker problem

Hello everyone,
first thanks to this great forum! - My first post. I have some problems with my speakers, and since it looks like this is nothing uncommon, I had the hope that I can fix it easily. I found some tricks (paper in the backside, audiojack fix) - but after thinking a little bit it looks like my problem is a little bit more complex.
All in all, my speakers (and my built-in mic) are not working. So for example if I make a call, both will not work so I won't hear anything nor the other person will hear from me.
But if my alarm clock rings or I receive a call, I will hear my ring- and alarm tone from the rear speaker. But I will not hear anything if I try to play music or while choosing the ringtones in my mobile phone. That's what is really wondering me.
Do you have any idea how this problem can happen - and maybe how it can be solved? Using a headset everything works fine.
Best regards and a happy new year 2009
mkfi
Have you read this:
A summary of common speaker problems with the HTC Prophet
HTC Prophet Speaker Problems mike channon.pdf
Mike
I didn't read this pdf, but I read about these problems, these are the popular ones that doesn't fit. I couldn't solve it with these tips and also the strange thing remains unexplained: If, for example, it would be a audio jack fault, why then it uses the rear speaker for ringtones with incoming calls and the alarm clock? But if it would be A, the speaker is faulty, then it shouldn't work anytime..
I have a feeling it's a (B) - from the PDF ie a Jack Plug Socket problem. The alarms and ringing will come through the rear speaker as is normal but in call sound once the call is answered is not directed to the internal earpiece speaker along with mic sound being directed outward. Of course, what we cannot say for sure is that the earpiece speaker is not faulty. However given that your mic sound is not being directed properly either then the probability is that the sound is not being directed as it should by the jack plug socket.
Having said that there remains for me one issue that is puzzling. That is that the larm and ringing sounds work correctly through the rear loudspeaker, BUT I think you said that playing tunes on WM Player does not?!
Despite the above, and given that the Jack Plug Socket is a "multi-Switching" one, it is the most likely culprit. If you look at the picture of the contacts you can see that there are a few possible incorrect combinations of contacts in which it could be stuck.
Mike
mikechannon said:
Having said that there remains for me one issue that is puzzling. That is that the larm and ringing sounds work correctly through the rear loudspeaker, BUT I think you said that playing tunes on WM Player does not?!
Click to expand...
Click to collapse
Absolutely right, that's the strange thing. And when I want to hear a ringtone preview while choosing the ringtone, it is also not working. The alarm clock and ringtone by incoming calls are the only things where it works - perfect.
mikechannon said:
If you look at the picture of the contacts you can see that there are a few possible incorrect combinations of contacts in which it could be stuck.
Click to expand...
Click to collapse
Yep, and I tried to do there something, but didn't helped (and it looks like that the mobile doesn't enable the earphone)..
Mmm. if the jack plug socket is fine, then at this distance I have run out of suggestions - sorry!
Mike
Anyway, thank you very much for your help.
But maybe someone knows how the technique of the mobile phone works, how it can happen that only on a special action the sound is working? Can this be a hardware problem (I think so, cause as far as I remember right the problem occured a short time after a deforming crash)? Or is it a software problem, maybe both?
The point that it is working on special events let me think that there should be a software way to solve this problem - cause it looks like there is a different way the sound goes when it is an incoming call or the alarm clock than with normal sound. And so it may be possible to let the normal sound go the way the alarm clock goes?
I'm not a developer, so I don't know about this, but this is something I could imaging.. does anybody now about this more?
Some strange update:
I just downgraded to my original operator firmware with the result, that the sound for the alarm clock is also not working - with this wm 5 version only ringtones with incoming calls are working.
Upgrading again to Wm 6.1 enabled the sound for the alarm clock again.
.. confusing, but it also looks now for me that there should be a software possibility to enable the sound again...

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