Plethora of HD2 Music player woes - HD2 General

Hi guys...
Regretfully I am close to giving up with the HD2 music player. Beaten! Long delays, failure to find any of my mp3s even after retagging... the list of bugs and annoyances is nearly endless, such promise in a phone, such incompetence in the software testing. My last effort was a rushed and irritated email to HTC. Pointless I know but its all I've got, I am now forced to use.... WMP
HD2 Music Player Issues.
I am sure you are sick of these but you are gonna have to read another, please route these to some dev or something, I have already wasted too many hours with this dreadfully realised piece of music software.
I am baffled by HTC. The music player on the HD2 is simply not tested sufficiently. I work in testing so perhaps I am slightly more critical but the list of issues is staggering.
HTC are seriously shooting themselves in the foot, and when I am (frequently) am asked whether I recommend the phone I have to say no, because of the MUSIC PLAYER.
1. Firstly I reported the most incredible 'Genre & brackets bug' on the HTC forums last year and received NO response from HTC. A quick recap, if an mp3 ID3 tag has a ( or a ) in the genre field the music updater stalls FOREVER, yes regardless of tag format etc, its just coded badly. plain and simple, it has 'coded in china and tested in india' written all over it! The updating icon continues forever using up your battery and not updating the rest of the disk. My question to the technical team here is, well why not just skip the file you cant read after some specific timeout, that is 2 extra lines of code and an hugely (but not satisfactory) better user experience.
2. If you have a largish (more than 20) items in a playlist there is a considerable and extremely irritating delay EVERYTIME you go to the now playing screen. Why. Why. Why, who tested this app, who signed it off, how in the hell is it acceptable to have to wait 30seconds to open the music app if you have 400 songs in a playlist, answer dont use large playlists, ok but that leads onto the NEXT huge flaw..
3. When you return to a list (any list), you are always back at the start.. so you just clicked on ZZ Top and you then think oh actually I want to listen to Willie nelson, you are right back at A in the artist list, and it then takes 15 seconds of scrolling to get back to W, why is there no ABCDEG.. index like EVERY OTHER MP3 player.
If it were not for the other dreadful bugs one would have to conclude HTC intentionally crippled this device, what other explanation could there be? Were HTC paid off by Apple?
4. Here is a new one for me, just today I added 500 new Mp3s, to my 16gb memory card, now totaling 1300. Opening the music player sent the CPU to 95% (all manilla) for the best part of 15mins during which time nothing really could be used on the device. When it finally dropped a bit I went in to music player, there are ZERO artists, ZERO albums, ZERO genres but almost all the tracks listed in 'All Songs'. I then allowed the animation to continue for 30 more mins with no change, nothing added. By the way I have rewritten all the id3 tags to various different formats with no affect. I have a feeling that it is stalling on the 1st mp3, what is it stalling on I do not know, is there a log file with errors in it? Can't find one. Again terrible coding, using too much processor, not handling errors, falling over if the format is not exactly as expected. Bad all round.
This is completely unacceptable for a $500 phone.
Just spend a day with and IPod/IPhone and a HD2, that's all your technical team need to do to see what sort of job they have done.
There are loads more but I cannot be bothered now.
It seems HTC have responded to one bug that luckily did not affect me (the stuttering), please can you forward this to the most senior person you know, it really is a joke and whoever does your software testing needs a long vacation and you need to stop outsourcing.
Disgruntled user.
Tom Deloford
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Related

Problems

Hi,
Had my HD for just under a week now and I must admit I wasn't overly impressed with it at first. Quite slow in general and video playback wasn't great...decided to hard reset it and start from scratch...before I did anything I followed the performance increase tutorial on here and now I'm happy as larry with the HD - it's exactly what I hoped it would be even the keyboard is good on the screen in landscape mode.
However there is still one problem that I can't resolve or find a lot of information about...it's the music tab in the touch flo....yes I know there's a lot of posts about album art etc - but none seem to mention AudioManager_eng.exe crashing when you try to use it...other people have mentioned this on other forums but no-one seems to know what's going on...does anyone know what causes this...??
Thanks,
Dan
http://forum.xda-developers.com/showthread.php?t=463296
You might wanna track this thread and see what goes on here. Unfortunately no solid resolution as of now.
dangreen said:
Hi,
<snip>
However there is still one problem that I can't resolve or find a lot of information about...it's the music tab in the touch flo....yes I know there's a lot of posts about album art etc - but none seem to mention AudioManager_eng.exe crashing when you try to use it...other people have mentioned this on other forums but no-one seems to know what's going on...does anyone know what causes this...??
Dan
Click to expand...
Click to collapse
I saw that very early on when I started putting music on my HD.
By a process of elimination, I isolated it to a "rogue" music track, (or else my HD simply disapproves of Blondie ).
I suspect that although the music file in question played back fine on the PC, there was something about it that thoroughly confused audio manager to the point of crashing. I imagine that the meta tags are the most likely culprit, but never got round to conclusively proving that. When I removed the album in question and soft reset, the problems went away.
Note that you seem to need to soft reset the 'HD to make it rebuild the music indexes.
- Steve
fasty said:
I saw that very early on when I started putting music on my HD.
By a process of elimination, I isolated it to a "rogue" music track, (or else my HD simply disapproves of Blondie ).
I suspect that although the music file in question played back fine on the PC, there was something about it that thoroughly confused audio manager to the point of crashing. I imagine that the meta tags are the most likely culprit, but never got round to conclusively proving that. When I removed the album in question and soft reset, the problems went away.
Note that you seem to need to soft reset the 'HD to make it rebuild the music indexes.
- Steve
Click to expand...
Click to collapse
The most likely cause still remains an unsupported file. Wonder why though
Hey thanks for the replies!
Well I bit the bullet yesterday....got myself a few bottles of beer lined up and went through all the music I had one the HD. I firstly set my PC to show protected operating system files and begun checking everything. On my HD I am using the folder structure Storage Card --> My Documents --> My Music --> Album Name.
In all of the album folders I left only the mp3's and the album art image which i renamed to folder.jpg. I went back to the Music tab and the same crash occurred. So I turned off touch flow...deleted AudioManager_eng.vol then fired up touch flo again...this recreates the AudioManager_eng.vol but the crash still occurred.
I then removed all music and started to copy the albums on one by one...started with Foo Fighters and happy days it worked! So I continued on with the others until I got to Nirvana - Nevermind....anyway the tags on the mp3 for track number were 1 - 2 - 3 - 4/13 - 5/13 - 6/13...etc. Set all the tags to just the single track number and hey presto everything works fine...I can just dump music into the storage card following the same structure, hit the music tab and there it is ready to play!! I now officially love this device! lol Sorry for the long winded explanation! Thanks again for your replies!

Android Default Music App - Anyone Else See These Annoyances?

Now I am easy to please in terms of something "just working" enough to do what its intent is. But 2 things I've noticed about the default music app that I want to see if anyone else has noticed.
1) Whenever you are playing a song and have the window up, if you hit back to go to the playlist again, it will do the "window wipe transition" as if it is going back, but it stays on the same screen. It takes a second tap to actually go back. and
2) When you go to scroll through a playlist, if you don't move your finger instantly, I mean stall for even a second, you will have chosen a song, and are moving the order of that song in the playlist.
Has anyone else encountered this and/or know of a way of fixing it?
mrmartin86 said:
Now I am easy to please in terms of something "just working" enough to do what its intent is. But 2 things I've noticed about the default music app that I want to see if anyone else has noticed.
1) Whenever you are playing a song and have the window up, if you hit back to go to the playlist again, it will do the "window wipe transition" as if it is going back, but it stays on the same screen. It takes a second tap to actually go back. and
2) When you go to scroll through a playlist, if you don't move your finger instantly, I mean stall for even a second, you will have chosen a song, and are moving the order of that song in the playlist.
Has anyone else encountered this and/or know of a way of fixing it?
Click to expand...
Click to collapse
I don't think I've noticed these, but I'm pretty damn sure that google is conjuring up some kind of a new, reworked music app. They have been ignoring it in the past, and collecting user's feedback.
If I were to guesstimate, we'll have a new music app in 3.0 or so.
DarkDvr said:
I don't think I've noticed these, but I'm pretty damn sure that google is conjuring up some kind of a new, reworked music app. They have been ignoring it in the past, and collecting user's feedback.
If I were to guesstimate, we'll have a new music app in 3.0 or so.
Click to expand...
Click to collapse
Man, I sure hope so. The N1 is definitely awesome, but all the other Androids get things written specific to them whereas we are "generic." Don't get me wrong, I love everything about this phone, I just hope having the Google Experience phone lives up to that, as it should be super awesome to begin with, not just barebones. Fingers crossed for 2.2.
Not many people really like (or use) the default music app, therefore hackers or app editors (and bug fixers, lol) have barely touched it. I rarely even hear it referred to theses days, and honestly I suggest downloading an alternative. I love music, and could not go on without it.. I had to download a better replacement quickly. Though, the Sense music app is still good, the app I use is still what I favor more. I've never even heard anyone make notice of any bugs it had.. (the default app)
Eclair~ said:
Not many people really like (or use) the default music app, therefore hackers or app editors (and bug fixers, lol) have barely touched it. I rarely even hear it referred to theses days, and honestly I suggest downloading an alternative. I love music, and could not go on without it.. I had to download a better replacement quickly. Though, the Sense music app is still good, the app I use is still what I favor more. I've never even heard anyone make notice of any bugs it had.. (the default app)
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What music app do you use? I tried TuneWiki at one point, but I had trouble with my BT headset, and found that to be the problem so I uninstalled it.
mrmartin86 said:
What music app do you use? I tried TuneWiki at one point, but I had trouble with my BT headset, and found that to be the problem so I uninstalled it.
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I hear btunes is really nice (just stating a random alternative) very iPhone like, but I use RockOn (called 3 in the market, but you have to search RockOn) its very simple and barely has many options.. I just like it for some reason. People seem to love it also.
I'd personally recommend museek - topographical album mapping by genre, gestures, smart shuffle mode that adjusts what songs get played based on what you skip and what you listen to, and resumes music playback when you plug your headphones back in
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
You can try MortPlayer music too
+! to OP about pressing back goes to the same screen twice sometimes... The thing that really annoys me is that there is no easy way to play music you want by folder, which is what I do on desktop computer.. E.g. I have a Kpop, rnb, rock, ost, electronic, folder
mrmartin86 said:
Now I am easy to please in terms of something "just working" enough to do what its intent is. But 2 things I've noticed about the default music app that I want to see if anyone else has noticed.
1) Whenever you are playing a song and have the window up, if you hit back to go to the playlist again, it will do the "window wipe transition" as if it is going back, but it stays on the same screen. It takes a second tap to actually go back. and
2) When you go to scroll through a playlist, if you don't move your finger instantly, I mean stall for even a second, you will have chosen a song, and are moving the order of that song in the playlist.
Has anyone else encountered this and/or know of a way of fixing it?
Click to expand...
Click to collapse
the first problem isnt a problem it will wipe bac to the same screen as many times as you pulled down the window and touched the song now playing panel...everythime u pull the window over is like layering the same screen...and the second one is only if you touch the "lines" at the left of the songs its givin u an option to reorganize your playlist...[as far as i know]
Search for 3 music player.
Hey, thanks guys for the helpful thoughts! I got btunes and I gotta say, its pretty nice. The one thing I actually "like" about Apple being the music management (I'll overlook how bloated iTunes has become). The mimicry of the player is nice and easy to use. Worth $1.50.

Not loving this phone

I came from a HTC Tilt and a HTC Tilt 2. This phone is just starting to get on my nerves and I just purchased it yesterday. Here are my observations so far.
The screen is really nice.
Transferring contacts and calendar events from Outlook on my computer to the phone shouldn't have been an ordeal, but it was totally frustrating chore. Having to go through Windows Live and use a hotmail(?!!!!) account is just unbelievable. I absolutely miss the active-sync and just moving files from here to there at a whim. As it was I had to export my contacts and import them into Live. For the calendar...well, I'm just creating them manually. That's when I found the bug that you can't have a recurring event every other week or every third week unless you go to the hotmail calendar and edit it manually there.
Using Zune software to move music and video is okay, I guess. Just kind of weird considering dragging and dropping would have been easier.
The music part has no equalizer, which would be really, really handy.
I thought I'd be okay with no Flash or Silverlight, but I'm not.
Not having Bing Maps that has voice navigation is really too bad. I liked it on the Tilt 2. I also miss the direct button for movies.
This phone really needs a dedicated lock button so when watching a movie or listening to music I don't accidentally hit something that causes everything to mess up.
The apps are much more expensive than what is available for other phones. That's really too bad.
Excel doesn't have a file/open option so I can't find or open files I assume were sync'd over by Live (most likely they weren't). MS's response to that? Email it to yourself. Stupid.
No cut and paste, but I knew that going in. No special ring tones, again, I didn't really care about that.
The menus are okay though. Not enough customizations.
Overall, not a really happy experience so far, especially since this OS was supposed to be made for the average person. I think I know a little more than the average person since I modified my Tilt and Tilt 2's registries, but this phone was kicking my butt when it came to syncing. Sad.
Much of what you say is true, but I love my Focus! It will take some time before we see the features of 6.5 make there way to WP7. I guess I like the ease and responsiveness of the WP7. It's definitely the future.
If this isn't for you, I'd wait until the end of this year. Microsoft is releasing a major update that will add a lot of new features and functionality that it's supposed to be like Windows Phone 7.5 (unofficially). Hopefully, a lot of what you point out will be fixed by then.
Thanks. I hope that's true. I'm going to stick it out. I absolutely do like the music feature where some mp3's get album art then suddenly a background. Very cool. I'm assuming transferring through Zune had a lot to do with that.

New MANGO for DVP is TOO FAST!!

i just installed it and noticed that MANGO is just waaaaaaaaaayyyyyyyyyyyyy tooo fast.
animations are instant as if someone fast forwarded it by 8x.
this is in no way an exaggeration. can anyone who've installed MANGO attest to this?
bootup took less than 7 seconds.
not bad, just amazingly scary.
lemonspeakers said:
i just installed it and noticed that MANGO is just waaaaaaaaaayyyyyyyyyyyyy tooo fast.
animations are instant as if someone fast forwarded it by 8x.
this is in no way an exaggeration. can anyone who've installed MANGO attest to this?
bootup took less than 7 seconds.
not bad, just amazingly scary.
Click to expand...
Click to collapse
makes the dvp feel good dont it
is there any issue using mango beta?
Zero issues aside from the fact that this is NOT final in anyway. It is means for developers to test their codes.
Nevertheless, if you are not a developer, I don't see a single reason not to use it since it is 99% functional assuming you're not a developer.
I am not a developer and i haven't found a single thing that does not yet work for me.
**even multitasking works!
(besides risk of brick and legal, but come'on =P)
lemonspeakers said:
Zero issues aside from the fact that this is NOT final in anyway. It is means for developers to test their codes.
Nevertheless, if you are not a developer, I don't see a single reason not to use it since it is 99% functional assuming you're not a developer.
I am not a developer and i haven't found a single thing that does not yet work for me.
**even multitasking works!
(besides risk of brick and legal, but come'on =P)
Click to expand...
Click to collapse
yeah....Mango is scheduled to finish up end of July. DEV beta is for 2 purposes...get Devs familar...and to catch any framework type bugs that MS misses. Once Mango RTMS....it should be about 8 weeks or so before it could appear on new devices...End of September time frame. When an update will be available...hard to say...I would bet not before end of September...
Great news, cant wait to experience Mango
Just got my developer licensed copy of Mango, and the one that that I noticed is that the volume is louder. I know this because I had NoDo on Monday, while I was on the train I had to crank the volume to 30 just to hear the song (Octavarium, Dream Theater 8:32, not a slow part). However, with Mango on the train I can hear the same song, same part perfectly fine at 15-16 volume.
Also, does anybody have a way to put the custom ringtones on? Custom ringtones was an original release feature of Mango...
I've noticed that while animations are generally very fast and smooth, the stock applications tend to have more loading time than they did before. In NoDo, despite notoriously long load times for 3rd party apps, 1st party apps all popped up and were responsive immediately - with Mango, there's definitely more delay often times, for me at least.
Also, from the dev side, apps unchanged but compiled for Mango have some funkiness to them, but nothing too drastic I don't think. Most were made in the name of better performance it seems, so they're for the best, but can require some changes in the source code.
Thunder_47 said:
Also, does anybody have a way to put the custom ringtones on? Custom ringtones was an original release feature of Mango...
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Click to collapse
Strip a audio file using Audacity (or anything similar) to 39 secs or less and less than 1MB size. Save the strip'd file as mp3 or wma to your zune folder (for some reason mp3 ain't working for me using Audacity). Now load up Zune and go to the song that you strip'd and 'edit details'. In the Genre field, label it as 'Ringtone'.
Now copy/sync the song to your device.
You should now see the song as ringtone under Settings->ringtones and sounds. It will be in the top under custom ringtones while choosing it.
Alerts are limited to MS provided tones.
Note: You won't see this ringtone as a song in Zune player in the device.
notebookgrail said:
Strip a audio file using Audacity (or anything similar) to 39 secs or less and less than 1MB size. Save the strip'd file as mp3 or wma to your zune folder (for some reason mp3 ain't working for me using Audacity). Now load up Zune and go to the song that you strip'd and 'edit details'. In the Genre field, label it as 'Ringtone'.
Now copy/sync the song to your device.
You should now see the song as ringtone under Settings->ringtones and sounds. It will be in the top under custom ringtones while choosing it.
Alerts are limited to MS provided tones.
Note: You won't see this ringtone as a song in Zune player in the device.
Click to expand...
Click to collapse
Thanks man, Sorry to say your DVP Flashlight App is not working now that mango is installed. I used it a lot as the LED is more powerful than I first thought.
Does the current dev build of Mango address any of the color banding / 16-bit color depth issues?
My DVP with Mango is super fast and the boot time is the fastest I've ever seen on any device. My WiFi is still busted though, so once that is fixed it will be all good. I may not even need to upgrade to one of the new phones coming out with Mango...
Sent from my Venue Pro using XDA Windows Phone 7 App
how are you guys upgrading to the Mango beta? I wanna try it on my phone really bad.
I found this tutorial here but Im not sure if it applies to DVP as well?
http://forum.xda-developers.com/showthread.php?p=15616683#post15616683
Oh and also, how did it affect your battery life?
battery life is amazing!
I love mango but I'm having an issue, if I call someone I can't hear anything on the internal speaker. I have to switch to speakerphone to hear them but if they call me it works just fine. Not sure what's causing that issue.
question for the ones that flashed Mango.
Does the camera app finally saves your settings now? and can you turn off the shutter sound off?
Yes and yes.
Headset volume
Is the low headset volume improved?
I believe the headset volume is better, however some will disagree. I think it will be much improved once the firmware + mango final is on the phones.

Back discussing the native music app for the A70

First apologies to anyone who can't benefit, as this is a pretty late observation, coming around 2 or 3 months after the app prompted for an update. Though there may be still those who can benefit from this info, and if so I can probably put the original apk in the cloud with little difficulties. So no further adoo, I say what I observed:
Man don't UPDATE the app. I did that a couple months ago and it's just too lucky that I had made backups. AFAIK they keep still toast popupping me to update it and AFAIK the update still breaks the random play function, if the music library contains more than 10000 songs. Just a heads up, I realize it's not exactly a timely post about this subject. There was a prompt to update in I think late October. I would have to check my Samsung Galaxy store feedback to know exactly what date it happened. But yeah you don't wanna update if you are just getting the phone now. At least back it up.
One thing I found lucky was that after rolling back to my saved music apk, the playlists were saved. Which was unique. VLC music player loses its playlists in a light breeze.
Here as I said is the original Factory Samsung Music app which works so well that I find it enough reason to like this phone despite the issues with the 5GHz hotspot not working (I discussed that a moment ago in the real life reviews section of the forums here under the heading for wi-fi as there is no heading for hotspots).. anyhow Here it is:
Samsung A70, non updated Music App (Original Factory)
I have noticed something which took me this long to notice about this damn app. The app itself is very wholesome, it is great that it can store all my artworks and metadata for 40 thousand songs in 300GB+, in only a few hundred MB of space in cache, after its initial lengthy scan, (VLC takes forever to load and 7 GB of phone disk space for its cached art and data).
HOWEVER, it has recently come to my attention that the app's random player, which states on track heading shuffle in a toast message, that it has loaded the first 10000 songs, is only playing the characters _-E in the list of songs. So anytime I have been using shuffle tracks it has been impossible to hear a song for instance such as 'Gloria' because it comes after the first 10000 tracks, alphabetically.
Sucks that an otherwise great functioning app is so friggin limited. Anyone here tried the updated version?

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