Hey all, just registered on this forum (heard a lot about it )
My main problem with this phone is, my data connections are seriously messed. I mean, the phone is brilliant no doubt about it but this darn internet problems are getting me more and more frustrated. Basically, my internet was working fine without Wi-Fi, Twitter updated would come smooth, YouTube videos took a couple of seconds to buffer, Opera was fast etc. etc.
Now here's the problem, I am not sure if this is connected to the Wi-Fi or not, but the FIRST ever time I used my Wi-Fi, after I came off the problems started. Now YouTube videos take minutes to buffer (a 10 second vid took 2 mins yesterday), Twitter takes forever to update and Opera, well let's just say Google takes so long to load I have to close the browser. Are there any fixes and has anyone else been experiencing this problem? At one point it got so bad I could not take ANY phone calls or texts. Vodafone has assured me it is not a fault on their behalf as their signal should be super strong in my area so what is the problem? I hope someone can help me as it is really frustrating!
Thanks
Anyone have any ideas as to what is the problem?
It seems not many are viewing this
Sorry if I have frustrated any of you or this is quite a popular topic, I just haven't found any topics of the sort yet. If anyone could care to guide me to such a topic would be appreciated...thanks.
My suggestion: simplify and diagnose. Do a hard reset, set up your 3G connection (don't set up Wifi just yet), and make sure that works OK. If not, then it's probably your provider's fault. If 3G's OK, try adding Wifi.
Bro, I assure you I've done around 5 hard reset (even forgot to back up one time )
Resets don't seem to work, I've checked around on a few of the major networks forums and a few others are having this problem. Could it possibly be that it is the phone? Or have other HTC HD2 users never experienced this?
Faz20 said:
Bro, I assure you I've done around 5 hard reset (even forgot to back up one time )
Resets don't seem to work, I've checked around on a few of the major networks forums and a few others are having this problem. Could it possibly be that it is the phone? Or have other HTC HD2 users never experienced this?
Click to expand...
Click to collapse
Im on Vodafone UK and havent seen this happening.
Have you checked your access point settings?
No I haven't, how would I check this?
I went on connections and it said programs using the internet should connect using "My ISP", is that the case for you Audio Oblivion?
No mine is different but that is just the title of your internet connection profile so it doesnt actually matter.
What does matter is the connection setup itself.
Go to:
Start->Settings->Menu->All Settings->Connections->Connections
Here you should see the menu page for your ISP settings.
Click on "Manage Existing Connections"
On this screen highlight the entry you have (there should be only one) and click on "edit"
the name for the connection i have set as "Contract Internet"
modem is " Cellular Line [GPRS] "
Access Point name is "internet"
User name is "web"
Password is "web"
dmain leave blank.
click on the "advanced" button
make sure that "use server-assigned IP address" i selected here and on the second (servers) tab
Click ok and finish.
Thats the manual setup but your device should also do it automatically. To force the automatic setup:
Start->settings->menu->all settings->connections-> connection setup
hope that helps!
When I'm on manage existing connection there are 3 selections. "Auto Pick", "PAYG WAP" and "Contract WAP". That may be the problem? It is using WAP instead of internet?
***Edit : This is extremely weird, when I try to create a new connection using the name "Contract Internet" it says that name already exists, but I can't choose it...wtf? Anyone care to help? I think we may have found the root of the problem
Faz20 said:
When I'm on manage existing connection there are 3 selections. "Auto Pick", "PAYG WAP" and "Contract WAP". That may be the problem? It is using WAP instead of internet?
***Edit : This is extremely weird, when I try to create a new connection using the name "Contract Internet" it says that name already exists, but I can't choose it...wtf? Anyone care to help? I think we may have found the root of the problem
Click to expand...
Click to collapse
Yep... sounds like you found the issue.
For starters... are you on contract or pay as you go?
Secondly... on manage existing connections... which entry is highlighted by default... auto? payg or contract?
Well, I created that connection and that fails too
What the hell could be the problem. May I point out that this was all a sudden problem, only started occuring after I connected to a Wi-Fi network for the first ever time!
I am contract for sure, with an unlimited data plan. This is so annoying, the phone is so good but problems like this make me think it sucks, even though it may not be the phone
not sure why wifi would have caused this but it certainly does sound as if your connections are messed up... you shouldnt even be using wap.... and it sounds as if the normal contract internet settings have become hidden somehow.
anser the questions in my previous post and i can try and get this sorted for you.
ok... if you are on contract then the settings i posted previously are the correct ones.
What i would suggest you do is try the auto setup as per my previous post also.
once this is done soft reset and report back!
There is no option for auto setup for me :S
I just come to the main screen where it says
"MY ISP"
Add a new modem connection
Manage Existing Connections
"My Work Connection"
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------
------
Any ideas as to what i should do next?
Faz20 said:
There is no option for auto setup for me :S
I just come to the main screen where it says
"MY ISP"
Add a new modem connection
Manage Existing Connections
"My Work Connection"
------
------
------
Any ideas as to what i should do next?
Click to expand...
Click to collapse
The auto setup is one step before that screen... under all settings->connections
before you hit the connections icon there should be another icon next it that says "connection setup"
Nope, unfortunately I don't find that screen. Could it be because of the new ROM? It's on the latets official ROM I downloaded, as now I notice I get the vodafone logo when load up the phone from a soft reset.
Faz20 said:
Nope, unfortunately I don't find that screen. Could it be because of the new ROM? It's on the latets official ROM I downloaded, as now I notice I get the vodafone logo when load up the phone from a soft reset.
Click to expand...
Click to collapse
oh... it could be that Vodafone have cooked in their settings and removed the auto config in their new rom... im not sure as i dont use it. Perhaps someone else can confirm this?
Going back to my question before... when on manage existing connections screen... which entry is selected by default; autopick? PAYG? or contractWAP?
Contract WAP as far as I am aware...I guess I'll have to ring them up and talk to someone in a call centre in a third world country that are probably being paid 3p an hour.
no you dont need to do that mate...
if you setup a new connection using the settings i posted previously you will be fine.
you dont have to call it "contract Internet" you can call it whatever you want... the only thing thats matters is the settings are correct and it is selected as default.
Related
This doesnt seem normal to me as i dont remember this happening when i first got my 8125. When i go to internet explorer after i turn on wifi and connect to my home network it starts loading the page and then the connecting to gprs dialog box shows up. It still seems like it is using wifi but when i click on the wifi signal the gprs time meter is counting up. It seems to me like it shouldnt try to connect to gprs if the wifi signal is already picked up and connected. I thought i remembered reading about this somewhere but ive read so many topics in different places that i cant find it. Is this normal or should i do something to fix it? Thanks in advance.
Ty
anyone?
i just did this last night ..hopefully i rememebr the steps
but what you essentially have to do is remove the connection to the GPRS network and then itll stop connectinig to GPRS brb with an edit ill have to retrace my steps
*EDIT*
ok i think this is how i did it
tap start --settings -- connections tab -- then tap on connections and then make sure that there are no connections for GPRS i know its a little vague but i really forgot how i did it..
can't say that that helped me to much, sorry. I dont want to eliminate the gprs all together, i just dont want it to connect when im using wifi. Please help!
even with wifi on when it goes to sleep it will be the gprs that kicks in - pain in the butt :shock:
im just looking for a fix for this. Unfortunately my work doesnt have wifi so i cant test some things ive read here to see if it still does it. I have tried going into connections-network adapters- and selecting "the internet". Also, when i go to settings--connections--connections-advanced should i have media net, my isp, or my work selected? not sure if this has anything to do with my problem but i just want to make sure. Also, when i am connected to wifi and my gprs timer is also going, which is it using? I have an unlimited data plan so its not the biggest deal if its running but i just want to make sure im using wifi, not gprs.
RegistryWizard?
Are you using the program called "registry wizard"? I know one of the tweaks/registry edits is called GPRS always on. It might be the cause if one of the registry settings is telling the OS to always have a GPRS connection regardless of whether or not there is a WiFi connection or a program is requesting internet data...
Re: RegistryWizard?
justintime07 said:
Are you using the program called "registry wizard"? I know one of the tweaks/registry edits is called GPRS always on. It might be the cause if one of the registry settings is telling the OS to always have a GPRS connection regardless of whether or not there is a WiFi connection or a program is requesting internet data...
Click to expand...
Click to collapse
nope, I don't have that program...
http://forum.xda-developers.com/viewtopic.php?p=320173#320173
You will select either 'My work network' or 'My ISP' depending on which rom you're using. If MEdia Net is selected, it will use GPRS. To tell whether or not it will use GPRS on any of these settings, you hit the 'edit' button. Don't change anything, but check it out, and it will tell you whether it will connect to GPRS if anything is in there. For me, 'My ISP' has 'auto pick' which means if it finds wifi or wifi is enabled, it will use that first, if not then use GPRS. If you have a stock rom, 'My ISP' may not have anything in it, therefore it will use wifi, or nothing. Remember to associate any wireless router you have to either your 'work' or 'internet' profiles.
awsome, looks like that worked. One question though....am i affected in any way by not having it set to media net? Will my edge and everything still work the same if i leave it on my isp? Thanks for the help
Ty
EDIT: It works better than it did but every so often it trys to connect to edge but it usually doesnt unless im inactive for a bit online. Is this supposed to happen?
I now leave my setting set to ISP instead of MediaNet and at first it is just connected to wifi but then as soon as it is done loading a page gprs tries to connect again so i have to hit cancel like 6 or 7 times to stop gprs from connecting. After that it doesnt try to connect but i wish i could avoid this because its a pain when im just trying to find something real fast. I just downloaded opera today and only tried a few pages on my wifi network and from the couple minutes i used it i dont think it ever tried to connect to the gprs while i was using wifi. i will have to test this a little bit more to confirm but is there any way its IE that could be causing the gprs to try and connect even though it has a full wifi signal?
Hi, i have a very strange and unpleasant problem with my Hermes.. At home I am using my wifi connection to receive mails etc. My Hermes connects to the wifi network normally, but when I want to use internet connection (IE, Outlook..) it will start GPRS. I have to turn wifi of and back on to be able to use it. It is pretty annoying as you can imagine. Now I am using latest Tytn WWE rom, but i have had same problems with T-mobile rom.
My old Wizard is connecting normally and has never done something stupid like this Do anyone have some clue what may cause this strange behaviour?
Have you confirmed that the home WiFi connection is configured as 'Connects to: The Internet'? In comm manager turn off the WiFI then go into settings/connections/Network Cards and you will be presented with all the networks used or previously found by your TyTn wireless card.
Select you named home wireless connection and you will be presented with the screen "Configure Wireless Network". Make sure that the entry against "Connects to:" i sset to The Internet - then press OK (top right), then dismiss the settings windows.
Try the connection again - it worked for me a while back. If already set at "connects to the Internet" then try deleting the settings and creating the entry again: press and hold on the connection (your home WiFi) then select "Remove Settings". Then turn on networked and set it up again remembering to select "connects to the Internet" when asked during the configuration of the WiFi connection. Of course you will again be prompted for a network key if you have a secure wireless router.
- if you all this then sorry but you didn't say. Hope it helps
I have already set it to connect to the internet few days ago. But i will try to remove those settings and do it again.. Hope it will solve the problem.
Thanks for your help. I'll report later..
naciniak said:
I have already set it to connect to the internet few days ago. But i will try to remove those settings and do it again.. Hope it will solve the problem.
Thank's for your help. I'll report later..
Click to expand...
Click to collapse
Mine does the same thing and I am set the same way, even though it connects to GPRS etc it still uses the WiFi (ran speed test on IE to confirm)
Hi
I hear good things about Danielherrero's bandswitch app. This is a long thread and I think there are revisions along the way so best read through a sample of the pages:
http://forum.xda-developers.com/showthread.php?t=286844&highlight=danielherrero
Whether it will solve your particular issue I don't know - but worth a look?
Mike
mikechannon said:
Hi
I hear good things about Danielherrero's bandswitch app. This is a long thread and I think there are revisions along the way so best read through a sample of the pages:
http://forum.xda-developers.com/showthread.php?t=286844&highlight=danielherrero
Whether it will solve your particular issue I don't know - but worth a look?
Mike
Click to expand...
Click to collapse
Hmm.. I am already using that band switcher. Really a great program but unfortunatelly it cannot solve this issue.
But.. I can see a light at the end of the tunnel I've deleted my network settings and than set it again. And now it seems to be working! Hmm.. cannot be quite sure if it isn't just lucky day, but I've tested it more than 10 times and it seems to be OK.
Anyway... thanks for your help
Hopefully it will continue to work.
PS Is "cancer man" still alive or have the ciggies killed him off?
Mike
Glad to hear it worked OK. I too found it was teh only way to get mine initially working - since deleting and recreating the link it has worked OK (3 mths plus)
Aaah.. I heard that cancer man is still alive. But.. trust no one Hope he will not follow the Marlboro Man..
And by the way.. After few hours it still seems to be working. Thanks guys!!
Out of a month of use it has happened to me only once. I just turned off wifi then turned it back on. I believe the tytn is not recognising that it has a valid Internet connection.
Hi guys. If you don't remember me - here's my story in a nutshell. I got a 8525 about a week ago. Since day one I tried and tried and tried but never managed to get the wifi working... (as you can imagine I am beyond desperate at this point)
Anyway last night I got thinking and decided to give it another stab. I hard reset, messed with the settings again...and this time manage to get a little further. My phone is now showing me as "connect to network", only problem is I get a message saying "Cannot connect with current connection settings. To change connection settings, tap Settings." each time I try to access anything internet related. I know I'm close especially since I'm actually connected now, I think it's just AT&T's rom doing everything it can to get me to use their networks (I'm on T-Mobile and don't have a dataplan anyway...).
Anyway can you guys think of what the problem might be? I'm so close I can taste it! Thanks.....
Bump... Anyone home?
where did you get your 8525? my wifi on my 8525 works perfectly fine, have u tried upgrading to WM6?
I have WM6 already. I got it off ebay. Everything is perfectly fine with it, it just doesn't want to use the wifi connection to get online.
Try a hard rest.
my 1st 8525 i got off ebay, and it worked great up until a few weeks ago, when the screen stopped functioning it just turned white, i called AT&T and they sent me a new 1 i just got it this morning and now, i cant make calls >.> it will ring then my phone will say i have no service when i have full service and the call will end. but my wifi is fine... did u use the WM6 upgrade that was released by AT&T
No thanks re: the hard reset. I've already done that... If I can't figure this out I'm going to sell my phone and steer clear of ppc phones. I like it, but I bought it for wifi and this is just getting ridiculous. I have tried everything. I've spent hours and hours on this. I've reset my router god knows how many times, played with security settings, reset my phone over and over to start over.....
The worst part now is that I know it's connected. The wifi aspect is fine. It's just the stupid phone not wanting to use the wifi connection for the internet.
Maybe someone with a 8525 and a Linksys router can post ALL of their wireless related settings for me.
Ekh
Yes I used the AT&T update.....
i use wifi and my linksys router, the 8525's range isnt that great u need to be within a few feet of the router to get good reception, im about 30 feet from mine and i get 2 Wifi signal bars and an ok speed. but try this
Start > Programs > Proxy Manager > Disable Proxy
then try to use your wifi, then go back and restore the proxy when your done, i think some 1 told me to do that because att uses that so u can use their internet service or sumthin
Thanks but I'm way ahead of you. I've already tried every piece of advice I've come across on xda. My last hope is someone elses detailed settings.
is your network passworded by a WEP or TKIP ?
It's WPA... My device has the password, and I added the MAC to my router table. It's connecting to the router/wifi...
...it's just that my device won't use the connection
* Sigh * Looks like another one of my please help me posts has gone dead...again...
olly666 said:
...it's just that my device won't use the connection
Click to expand...
Click to collapse
Your problem may be one of the following:
1. The wifi connection is specified as connecting to "work" and programs are set to use an internet connection.
2. The wifi connection is specified as connecting to "internet" and programs are set to use a work connection.
Nope that's not it. But it does remind me of something so thanks. I deleted all the connections seeing as I don't have a dataplan... I made a new connection called "Wifi". BUT, it's not like I can specify any connection for it so it's just blank (no connection specified). By this I mean the options for a connection are:
bluetooth, cellular line, cellular line (GPRS, 3G), Generic IrDA, Hanes...COM1. No option for wireless...
Does that help?
Check that your router is set to allow connections by devices with 802.11b, which the Hermes uses. Most default to 802.11g only.
It's set for b and g
Helloooo...?
Hallelujah!!!!!
People, I have WIFI!!!
Thanks to everyone who tried to give a helping hand... It's really appreciated.
For future reference to those who are suffering from the same problem - this is what seemed to fix it... I entered google into IE via it's IP address rather than it's name (open command prompt, ping google.com...). To my surprise the page quickly loaded. I then instantly realized that the problem was with the DNS settings. I opened up "Wi-Fi" in settings, went to the "Network Adapters" tab at the bottom and entered in the DNS addresses for "IEEE 802.11b/g...". If you need help with this just PM me (I consider myself somewhat of an expert on this topic now).
I thought I was never going to get online. There IS a god!
My brother gave me his 8525 after his girlfriend bought him a new phone. I then unlocked it using the unlocker that i found here so that I could use it on tmobile. I am on a prepaid plan and there is no way to get internet through tmobile with prepaid, but the WIFI should still work, but it doesnt. I can get it to connect to a network but when i open IE it wont go to any web adress i type in. Any ideas????
try changing your wifi power mode to best performance
XtreMe_G said:
try changing your wifi power mode to best performance
Click to expand...
Click to collapse
Tried that, and it didnt make any difference.
When I try to go to a site it says " Cannot Connect: Cannot connect with current connection settings. To change your connection settings, tap settings"
I have tried messing around with the settings, but i still cant get it to work right.
I think IE is still trying to connect to the internet via AT&T's network service instead of going through wifi.
Under start>settings>system do you have a proxy folder? maybe it's under programs as well. Look for it. If you do, run disable proxy.
Also go to start>settings>connections>network cards>network adapters
make sure this is reads under "my network card connects to: the internet"
select your 802.11b/g and make it "use server assigned ip address"
Hopefully that helps
hey man thanks for the tips, but it still is not working.
I found my proxy folder and ran disable proxy, my card is set to connect to the internet and it uses the server assigned IP adress.
But now when i try to use the internet it does not give me the "can not connect due to your settings" message, it just keeps trying to load the page but nothing happens.
go to start>settings>connections
click on connections
go to the advanced tab and click on select networks
on the first dropdown make it "my isp"
with the second select "my work network"
That should do it
i think that worked. Im not near a strong wifi signal right now but i think its doing the right thing. Ill know for sure tomorrow.
Thanks Pedro 2K
I was having the same issue on my 8525 after going to 6. Seems fine now. I'll try from work on Monday.
~E
well as it turns out that did not work. I still think it has somtething to do with it trying to connect to AT&t's network.
any other ideas?
i posted in another thread about a similar issue that i have and it is still not solved
some programs that use data on my device will not connect using 3g (pocket outlook using gmail), but they will connect when the wifi is on
it's kind of the opposite of what's going on with yours, but i believe the root of the problem is the same, because we are getting the exact same error message
i believe the problem stems from how/why windows mobile 6 organizes connections; which makes no sense to me whatsoever
under connections i have:
"My ISP"
"MEdia Net"
"Work"
Of course there is nothing even under my isp, or work, yet it wont let me delete them
i tried deleting them manually from the registry and that messed a whole lot of things up, so plz do not make that mistake
my media net settings ARE correct, but why are there so many different connections here, that arent even being used, yet i cant remove them?
what the hell is "MY Isp" ? I thought Media net was my isp...lol
this is confusing and frustrating
any more ideas????
Try disabling and data connections using this:
http://www.modaco.com/content/Pocket-PC-Software/246171/New-FREE-Utility/
This should make sure it is trying to go through wireless. Just a quick question, you are not connected to activsync while trying wifi are you?
ok, since you're using t-mobile, and only just want to use wifi, do this
go to start>settings>connections->connections->advanced
switch both to "my isp", click on edit (either one is fine), delete the modem number in there.
The last thing you need to do is disable the hidden proxy proxy. I dont know exactly how, cause i dont use the AT&T rom anymore, but its somewhere in the start menu, just poke around, there should be a "disable proxy' somewhere
@ surgex0
if you think that's confusing......on the tilt, they've added a 4th one.......AT&T ISP. But basically, whatever settings that was in My ISP, is now in AT&T ISP.
Hi,
Just wondering if anyone have any issues with the HTC THD data connection with O2?
I'm experiencing issues recently where Opera/Weather/Email etc. will all work fine for a couple of minutes but then completely fails to find a connection. I'm on about 1 bar of HSDPA at home but have also tried to disable this in the advanced network settings and work on 3G/GPRS but experience the same issue. The only way to resolve is to terminate the data connection and re-establish or soft reset. I've done a hard reset as well for curiosity sake but no difference.
This has only happened over the last month or so - curious to know if anyone else has this issue or has a solution?
GW
Gulioth said:
Hi,
Just wondering if anyone have any issues with the HTC THD data connection with O2?
I'm experiencing issues recently where Opera/Weather/Email etc. will all work fine for a couple of minutes but then completely fails to find a connection. I'm on about 1 bar of HSDPA at home but have also tried to disable this in the advanced network settings and work on 3G/GPRS but experience the same issue. The only way to resolve is to terminate the data connection and re-establish or soft reset. I've done a hard reset as well for curiosity sake but no difference.
This has only happened over the last month or so - curious to know if anyone else has this issue or has a solution?
GW
Click to expand...
Click to collapse
Has any experienced this at all/found a fix? Found a similar thread here http://forum.xda-developers.com/showthread.php?t=456445&highlight=connection but as far as I can tell a solution was never identified.
Issue is really frustrating...!
I used to have this issue.
I used to get the same problem quite a lot and for me (at least) it was the settings in connections that are not set up correctly, and the other problem was that windows live was trying to use push mail with settings that weren't right, disabling the connection frequently.
Are you on PayG or Contract? I'll try to help.
Regards,
Tigermoto
Tiger, thanks for the response.
I'm on contract, connection was done by the auto-connection setup feature after I hard reset. Settings are currently:
Enable HSDPA/HSUPA (i've also tried 'Enable HSDPA' and 'Disable' with no improvement after soft reset).
GPRS - PAP authentication
CSD - 9600 bps (v.32), connection element non-transparent
Network type - Auto
GSM/UMTS band - Auto
I notice the problem most in Opera - I browse for like 30 seconds - 1 minute and then it can't find the page. Only way round it like I mentioned is to soft reset or disable/re-enable the data link in the Comms manager.
I can't think what's changed on my phone - I upgraded the to the latest HTC EU ROM about a year ago but don't remember it being this bad when I first upgraded.
Any suggestions would be most appreciated!
Thanks in advance.
GW
Sorry about the delay, haven't been on properly for a couple of days.
Autosetup for o2 is woeful, but also it appears you're looking in the wrong place for settings.
Try this out
Start - Settings - Connections - connections.
At this point you can edit your settings for comparison, but i'll go the new route.
Add a new modem connection
Enter O2 GPRS in the top box
Click Cellular Line (3G/GPRS) in the bottom box
Next
Enter mobile.o2.co.uk in the box
Next
Enter Mobileweb in the top box
Enter Password in the middle box
Leave the bottom box empty
Click Finish
Now click Manage Existing connections
Click O2 GPRS to make sure it's active.
Click Okay
Now click Set up my proxy Server
Make sure BOTH checkboxes are active
Leave the box empty and click Advanced
In the secure WAP section type
193.113.200.195
Click Okay
Click okay
Click okay
Click advanced Tab
Ensure both boxes are set to your connection
Click Okay
Soft Reset.
Have a go. This should work. I'll keep my eye on the thread till you're sorted.
Hope it helps.
Regards,
Lee
Hi Lee,
Thanks for that.
Those settings were already existing in the connections menu (only difference was 'O2Web' instead of 'Mobile Web'). Interesting you mentioned a proxy address there, I would if thought this would be left blank.
Anyhoo, the issue seems to have improved over the last few days (not sure what's changed tbh!) so going to monitor and see how I get on.
Thanks again,
GW