Database Users

"T Mobile to release G2 Update within the next 10 days"

Found this on the T Mobile Discussions site.
"RE: G2 / HTC Hero Updated ROM
Posted: 4 hours ago in response to: edwaadoHi everyone,
First of thanks for all of your comments, good and bad we do care and we needed to ask a few internal questions so that we could give you the right answer.
The G2 update was initially scheduled for release at the end of October / early November. However, as a result of your feedback on our forum this is no longer the case. Subsequently:
· The update is currently undergoing intensive testing as part of an accelerated activity
· We expect to release the update to you within the next 10 days
· We will give you an update on Weds afternoon as to how this is going and confirm the timelines
We can also confirm that the update will be available via a download and not as an OTA update. It will be available through the T-Mobile website and we’ll post the link to it in the forums as soon as it’s available.
Thanks again for all your feedback, please keep it coming and we’ll update again on Weds.
Cheers, T-Mobile Forum Team"
http://support.t-mobile.co.uk/discu...a02397d01237a386684007c5d&messageit.offset=70
May be of interest to anyone not ready to tinker with there Hero yet,
like me.
Hope this hasn't been posted already, I did look and and couldn't see it.

Gah, if only Orange would get their act together!

Just got mine
This morning at like 5 am I got my over the air update that added tethering and wifi calling, and so far my swype is faster as well.
Just wanted to shed a glimmer of hope for all of you out there waiting.

Android 2.1 Update for HTC hero is postponed to April

http://www.i-newswire.com/htc-hero-to-get-android-2-1-update/26667 --> Says that the much awaited 2.1 update for HTC Hero is postponed to the month of April.. :-(
Please some one say this is wrong.. I m hitting their support site thrice a day.. (UK, Orange)

Makes sense with the impending release of the legend and with the fact that even the milestone has not yet had its 2.1 update.
The wait continues.
Edit: that article is just stupid anyway read the last paragraph....

Lennyuk said:
Makes sense with the impending release of the legend and with the fact that even the milestone has not yet had its 2.1 update.
The wait continues.
Edit: that article is just stupid anyway read the last paragraph....
Click to expand...
Click to collapse
hehe Nexus One is a HTC device so "never buying HTC devices again" but "Buying Nexus One" is kinda stupid
Although I must say, I would prefer Nexus One over the Desire just because I know Google will "always" make sure it'll get new software updates and the Desire updates will be postponed just like the Hero ones due to business agreements and SenseUI issues and more...

I have been using Legends n Eris's ROMS ported onto Hero, so far.. But all that I want is a stable 2.1 ROM from HTC.. Instead of releasing new phones like Legend (Which is just a metal upgrade for HTC Hero + 1GHz proc) they should have concentrated on releasing update for Hero which has a large customer base. And I even read somewhere that Both Sprint Hero n GSM Hero have won awards in their respective categories.. This aint happening..

harsha_aithal said:
http://www.i-newswire.com/htc-hero-to-get-android-2-1-update/26667 --> Says that the much awaited 2.1 update for HTC Hero is postponed to the month of April.. :-(
Please some one say this is wrong.. I m hitting their support site thrice a day.. (UK, Orange)
Click to expand...
Click to collapse
This isn't a press release - it's rumour and supposition, the same as all the rumour threads on this site.
It may well be that the update doesn't come until April, but this poorly written article isn't an official HTC missive and therefore should be treated as hearsay at best and a fabrication at worst.
Regards,
Dave

foxmeister said:
This isn't a press release - it's rumour and supposition, the same as all the rumour threads on this site.
It may well be that the update doesn't come until April, but this poorly written article isn't an official HTC missive and therefore should be treated as hearsay at best and a fabrication at worst.
Regards,
Dave
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=5903911#post5903911 -- This includes the official reply from HTC Customer Care person, who has clearly stated that updates are to be expected in Late April.
To get more on this, I myself has drafted a mail to HTC CC.. will post their reply once they come back to me.

Don´t bother, the shipped rom works wery well and with no MMS/GPS/Sound/ problems!
Read all the problems with coked rom´s on the net!!!
So I´m running on v1.5 until HTC release v2.1

waiting ?
Thank you HTC for 6 mounth waiting for nothing... Good hardware and diminished support!
Thank you for all Developers, for your time, your investment and your creativity.
Sorry for my english...

leffep said:
Don´t bother, the shipped rom works wery well and with no MMS/GPS/Sound/ problems!
Read all the problems with coked rom´s on the net!!!
So I´m running on v1.5 until HTC release v2.1
Click to expand...
Click to collapse
Thats your opinion, I am very happy running the custom 2.1 rom that I currently am and it has no issues at all (at least not for me)

Lennyuk said:
Thats your opinion, I am very happy running the custom 2.1 rom that I currently am and it has no issues at all (at least not for me)
Click to expand...
Click to collapse
I agree that the custom 2.1 ROM give us lot of options. Full credits to all developers. But I just didn find a stable ROM yet.. :-(

Latest reply from HTC Customer Care regarding 2.1 Update for HTC Hero
New Response From [ Anthony (UK - Ireland Support (Tech)) ]
Dear Customer,
We understand that now that a phone running Android OS 2.1 is available that you are excited to get an update for your Hero. We are still hard at work building Sense for this new version but we expect to have the upgrade finished and ready to go soon. Please understand that it takes time to customize any Android version to ensure you have the intuitive experience Sense provides, and we hope you can be patient for just a little while longer.
Kind Regards,
Anthony M
HTC
Customer Information
Name Harsha S
Telephone +91 9176665288
Email Address [email protected]
Country United Kingdom
Inquiry Information
Inquiry Type Technical Support
Inquiry Description Hi, I have been waiting for Android 2.1 Update for my HTC Hero from last 3 months. All that I have got is news of update being getting postponed. Recent one told me that the update is coming in "LATE APRIL". :-( Harsha S
Issue Date & Time
2010/03/17 10:05

I think that HTC should schedule two differents update for each android device, one with clean android OS and optimized drivers focused on specific hardware, and one with optimized senseUI and others HTC customizations... in that case, it could follow OS upgrade very fast and satisfy who want to be updated with OS, and then take all required time to optimize and develop custom UI...
anyway... it is exciting to test and try custom 2.1 roms and the developers here at xda are doing a great work!
but it is also frustrating to wait for HTC official update!

Yeah getting access to a new kernal would be nice

Is this update so important???
We can flash HERO with a good working port rom and we have 2.1
I do not see the problem haha

160bpm said:
Is this update so important???
We can flash HERO with a good working port rom and we have 2.1
I do not see the problem haha
Click to expand...
Click to collapse
Sure we have some nice 2.1 roms at the moment but they are inherently buggy with things that will definitely be fixed when we can lay our hands on an official rom things like battery life and 3d graphics.

harsha_aithal said:
http://forum.xda-developers.com/showthread.php?p=5903911#post5903911 -- This includes the official reply from HTC Customer Care person, who has clearly stated that updates are to be expected in Late April.
To get more on this, I myself has drafted a mail to HTC CC.. will post their reply once they come back to me.
Click to expand...
Click to collapse
I've seen that too! I've seen all the threads, and not one of them has an "official" date in it.
The simple fact of the matter is that HTC customer care do not have a clue. Take anything you read as coming from them with a large pinch of salt.
Regardless, this doesn't change the fact that the "press release" you linked to is clearly not an official HTC statement.
Regards,
dave

What!?
Ok so this has pi**ed me off. I have been waiting for the 2.1 official update to be released now for a LONG time - the issue really is that it was "meant" to come around about now (mid March). It's the fact that it's seeming been pushed back and now artificially put on hold because they don't want to affect the freaking Leg-end. I'd much rather they just announced the update wil be available on a specific date - 23rd July for e.g. and then if it's early its a bonus. They must be aware/accept that Android users are going to be more tech-savvy than most and will therefore not appreciate being jerked around and left in the lurch while users of other Android handsets have 2.1 already and have for a while now = no real technical reason for the delay as far as I'm concerned.
Having said all the above - what do HTC care? If someone from HTC reads these forums then the above is my 2 cents and I think they would create a lot of GOODwill instead of resentment if they were more transparent with their customers. I'm seriously doubting whether to buy HTC or HTC made again because I *like* to be up-to-date with functionalities etc. A platform like Android was *made* to be upgradeable and improved upon and this is a clear case of HTC's beuracracy getting in the way of their customer service. They don't have to do jack sh*t for their customers though because of course once you've bought a phone you're usually locked in - but they sure as hell could learn a thing or two about engendering customer appreciation and loyalty.
So there will be people out there who think "What's the problem?! Your phone runs fine!" Well if you're asking that question then you're probably not reading this forum in the first place because then why would you have any interest in phone OS development and all the joys it brings.
I hope this report is wrong. I hope the ROM comes very soon because I guarantee HTC (not that they care) that delaying it much longer will do quite a lot to put people off their SenseUI phones and HTC in general. Apple is due to release 4.0 soon and Microsoft is about to unleash Winmo7 series so it's not like there's a lack of competition.
You all know what i MEAN - even if i didn't say it right!
I haven't yet found a single 2.1 rom that is stable enough to use daily and that includes my respect and reverence for the talent and hard work that goes into making these cooked roms.
Ola!

harsha_aithal said:
New Response From [ Anthony (UK - Ireland Support (Tech)) ]
Dear Customer,
We understand that now that a phone running Android OS 2.1 is available that you are excited to get an update for your Hero. We are still hard at work building Sense for this new version but we expect to have the upgrade finished and ready to go soon. Please understand that it takes time to customize any Android version to ensure you have the intuitive experience Sense provides, and we hope you can be patient for just a little while longer.
Kind Regards,
Anthony M
HTC
Customer Information
Click to expand...
Click to collapse
OT: Handy tip! You *really* want to edit that post to remove your personal information!
Canned reply that we've seen before! This just goes to prove what I just said about the HTC CC staff.
We are still hard at work building Sense for this new version
Click to expand...
Click to collapse
Except for the fact that the Legend and the Desire *prove* that Sense for 2.1 is already complete! Even if you can't buy one off the shelf today, if they are going to be available at the end of this month, they are already built, boxed, and probably with retailers right now.
Regards,
Dave

Unless they need to make some changes for the hero that we haven't considered?
Can't think what though

What's wrong with 1.5?
Why is everyone so desperate to get 2.1 on their Hero. The 1.5 ROM works very well for me anyway and I don't have any battery or any other problems.
I've tried all the various 2.1 ROMs on this board and while they are very well done I haven't found any to have the battery life of 1.5 so have always reverted back to the shipped ROM.
Now if 1.5 was full of bugs then I could understand all the fuss. As it's not - I can't.
Don't get me wrong I shall upgrade to 2.1 as soon as it's released I just can't understand the rush.
Is there some "must have" facility that I'm missing on the 2.1 ROM?

HTC Hero 2.1 Three UK

My sisters hero is on three, it hasn't displayed anything about OTA updates, even the part 1 update, i have advanced the date yet it still isn't doing anything.
Anyone know why this is?
Cheers

Im on three to with a hero, Im just on the phone to three tech support who claim that there is no plans atm for the update on three as they dont even know of its existence. Im hoping this is just lack of communication within three as I only had the hero because of the promise of the new android as the desire only come out around 3 months after i upgraded!

i'd be extremely surprised if the three hero was left out. I read somewhere that orange and three updates are delayed, still not sure why I havent had the part 1 update though.
I've emailed HTC so i'll see what they say and update on here.

I mailed them a couple of days ago about rumours networks were blocking the update and got this response.
Dear Jason Woods,
Hi Jason, thanks for your email. HTC will be providing a free update to Éclair for European HTC Hero variants. Starting in June, anyone owning an HTC Hero will receive an initial preparatory update, shortly followed by the full Éclair update. For the full update, we would recommend using a free Wi Fi hotspot or an unlimited data plan, otherwise standard data charges may apply. We apologise for any disappointment this may cause, but we are working to get this update to you as quickly as we can. In regards to networks blocking updates, you will need to get in contact with your network provider directly for more information Thank you for contacting HTC. If you have any other questions, please don't hesitate to contact us again. Best regards, Simon A HTC

http: // w ww. unbeatable.co.uk/ news/ HTC-Hero-Android-21-Update-Delayed-for-Three-UK-Customers /284530 .html
I'm a "new user". Apologies for the spaces!
Damn it.

Use the goldcard method, downgrade, flash a new ROM. Works just fine. The walkthroughs are very good on this site and provided you follow them it should work just fine. The changes 3 will make to the rom are so minor it really isn't worth waiting for.

Thisother0ne said:
Use the goldcard method, downgrade, flash a new ROM. Works just fine. The walkthroughs are very good on this site and provided you follow them it should work just fine. The changes 3 will make to the rom are so minor it really isn't worth waiting for.
Click to expand...
Click to collapse
I would but it's my sisters phone, should have heard the grief i got just for installing the custom htc keyboard on it lol. She will just have to wait.

As an update for anyone waiting, 3 have been posting updates on their blog here: blog.three.co.uk/2009/12/07/the-htc-hero-with-spotify
They posted today that the update "is being tested and is due for approval imminently".
I've posted a question asking if only part 1 will be available by the end of Friday or if both parts will be.

They replied and apparently the update will come all at once instead of two parts.

Cool - I have a Desire and my Mrs has a Hero... she is complaining her phones not as slick looking as mine so I thought I would flash it... but if 3 are doing an official update I'll wait for that.

Looks like they missed their deadline, but they did release a new statement on their blog.
Thanks for all your patience regarding the 2.1 update for HTC Hero. We have now tested and approved the software and this has been submitted to Google to get the final go-ahead. We’re hoping that they can push this through as quickly as possible, but we’re not clear on the timescales for this yet.
As soon as we know more from Google on their timescales we’ll let you know
Click to expand...
Click to collapse

Three is delaying yet again. Now they are saying it could be another two weeks.
Three has now tested and approved the 2.1 update for HTC Hero and it has been submitted to Google to get the final go-ahead.
We're hoping that they can approve it within the next 2 weeks and then we can start updating Three customers with HTC Heros.
Click to expand...
Click to collapse
Why would Google have to approve the update?

the wife has a Hero on 3uk, support told here the update would be by the end of august, hopefully, well at least she thinks that what he said.
anyway she gave up waiting and let me flash the 2.1 stock rom to her phone.

No update on 2.1?

I sent e-mail to HTC support asking them will there be any Android update for Magic, 2.1 or 2.2. This is answer I got:
Dear Mr.John, Thank you for contacting HTC. Kindly note that currently there is no plan to upgrade your phone to Android 2.1. The result of our analysis showed that an upgrade to your phone may impact the user experience and we ultimately decided that an upgrade was not recommended. Your phone will still receive support, and we thank you for your patience and understanding. If you have any other inquiries, don’t hesitate to contact us again. Please note that you can contact us via support line. For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx
Thank you so much for using HTC products. Respect & Regards, Julia Smith http://www.htc.com
Click to expand...
Click to collapse

the update is going to be done independently by t-mobile and will have nothing to do with HTC.

i read we will not be getting 2.1 but getting 2.2.................. eeeeeeeeeeventually........ fast to root and install it yourself LMAO
http://androidheadlines.com/2010/06/froyo-android-2-2-coming-to-htc-magic.html

Most carriers are just doing it themselves, and anyways its easier to just root and have full control over your phone and have constant updates isnt this why your on here anyways haha

Hi,
I asked HTC when we will be seeing and upgrade to 2.0 or 2.1 or 2.2 and the answer was the same, so I think that we cannot wait to have a new ROM from them.

Are you guys talking about the 32A or the 32B? Rogers in Canada has officially stated that they will release a 2.1 ROM that HTC has developed.

Rogers customers will be getting 2.1 by end of August. Rogers has already gotten the rough draft of 2.1 from HTC, but they still need Google's approval for some reason...so yeah.
We’re in process of testing. No solid release date as that depends on Google's approval as well. We anticipate end of Aug but plz stay tuned
about 7 hours ago via CoTweet
Okay Magic fans, I have an update for you! Rogers has received a draft OS 2.1 Magic upgrade from HTC.
about 7 hours ago via CoTweet
Click to expand...
Click to collapse

Orange 2.1 release - TODAY

I have heard a little rumour that the Orange 2.1 QMR is being released right about... NOW.
Expect the update soon people!

Part 1 is out OTA now. Part 2... not so much.

Got part 1 of the OTA earlier this evening, I just set my clock forward to 26/01/11 and started a mobile network connecton and within 15 seconds it prompted me for the update.
It installed fine and now I am on Rom 2.73.61.92 from 2.73.61.66 and I have the check for updates option which will save me having to push the clock forward next time.

Just done that too. I swear when I first booted my phone that option was available. Will try the 2.1 official when it arrives, seeing as I can't find any way of flashing a rom using a Macbook.

No update here, despite plenty of date switching, and trying both WiFi and hsdpa connections. Any tips?

richuu said:
No update here, despite plenty of date switching, and trying both WiFi and hsdpa connections. Any tips?
Click to expand...
Click to collapse
Did you get the update to 2.73.61.92 by setting your phone's date to 26 Jan 2011?

I'm still on 2.73.61.5 - is the .66 update required to do the OTA one?
just to confirm, you definately have to be on .66 (the february download-and-install update that didn't seem to do much) to get the OTA update. As soon as I did that, it came up instantly (in fact, I had to put it off until I could give it my wifi details)

frymaster.127 said:
I'm still on 2.73.61.5 - is the .66 update required to do the OTA one?
just to confirm, you definately have to be on .66 (the february download-and-install update that didn't seem to do much) to get the OTA update. As soon as I did that, it came up instantly (in fact, I had to put it off until I could give it my wifi details)
Click to expand...
Click to collapse
Only got my Hero last week, was fresh out of the box. Fingers crossed that the rumoured update isn't BS...

I also forwarded the date to Jan/27/2011 and immediately got the update screen. The phone downloaded the 3MB update and installed it after a reboot that took 3 minutes. Now waiting for the 2.1.
Sent from my HTC Hero using XDA App

if/when you get this can someone post what radio (baseband) version it comes with

Lennyuk said:
if/when you get this can someone post what radio (baseband) version it comes with
Click to expand...
Click to collapse
Yeah will do. I've been refreshing this page and checking my phone every 5 minutes since 9 this morning

Information: statement from HTC on Hero Android 2.1 delay
Please see below the following statement from HTC in relation to the delay on the HTC Hero 2.1 Android update for Orange customers:
“We apologise for the delay in Orange Hero customers receiving their Éclair update. Testing the update across European markets took longer than anticipated. However, we hope to receive final approval by the end of the week and Orange handsets should start updating from next week.”
To be attributed to a HTC spokesperson
This from the Orange Newsroom

Dougster800 said:
Information: statement from HTC on Hero Android 2.1 delay
Please see below the following statement from HTC in relation to the delay on the HTC Hero 2.1 Android update for Orange customers:
“We apologise for the delay in Orange Hero customers receiving their Éclair update. Testing the update across European markets took longer than anticipated. However, we hope to receive final approval by the end of the week and Orange handsets should start updating from next week.”
To be attributed to a HTC spokesperson
This from the Orange Newsroom
Click to expand...
Click to collapse
Cool, will hold off flashing a ROM until end of next week then. One stupid question, does 2.1 offer multi-touch support? I'm itching to give some emulators a go.