Database Users

Wiki:All problems solved ?! chaos42

Hello to everybody...
Member "Chaos42" has updated Wiki , he said that all problems with Tytn has been solved :
http://wiki.xda-developers.com/index.php?pagename=RecentChanges
He wrote that devices with Serial HT633 has got not problems.
Would you please "Chaos42" tell Us why you think so ? Have you tested a Tytn with this serial ? For how many days ?
As i read here :
www.mobile01.com/topicdetail.php?f=61&t=202144
seems that Tytn(s) with serial beginning with HT634 (that is greater that HT633) are not bug free..Language is Chinese, you can translate it with "Google's tools for languages".
Guys , i'm disoriented...Let's start talking about this news.
Bye!

Hello everybody,
is recieved my replacement unit five days ago. It is an TytN HT633xxx, ROMVers: 1.18.257.2 (07/22/06), Radio: 1.03.03.10, Protocol: 32.34.7010.01H, EXTROMVer: 1.18.257.105
and i have to say this device feels diferent/better then my old HT628 TyTN. The Keyboard feels more solid, the screenaligment problem has not occured once since i am using my device, and the most obvious thing was that the new battery was not fully coverd with a white plastic, but had a metalplate on the bottom instead. Alle buttons work as expected (also on the keyboard), the device is not getting hot when using wlan and the battery seems to last longer. So i am pretty happy with my new TyTn.
If there is anything you want to know or want me to check, feel free to ask

Thank you chaos42 for your reply... :wink: I was a little "suspicious" in my post because i've seen your Wiki's upgrade but i've not seen any your post in this forum before about Tytn and you registered your account only yesterday...So i thougt that this was a new Htc's commercial strategy to sell Tytn that seems to have,at the moment,many bugs.
What can you say us about :
1. During battery charge Tytn getting hot ?
2. This HT633 Tytn is in your hands since ?
3. Wi-fi range is good or poor ?
4. Screen switch from portrait to landscape when Tytn is in his guard or when keyboard is "opened" ?
5. The guard is like the previous or is a new one without magnet ? (The magnet seems to cause alignment and orientation issue to the display)
6. Any freeze problem ?
At the moment you and "randomelements" owns the most recent devices...let us to stay tuned on your tests...Thanks in advance.

Hi,
how did you get the new one? Did you replace it for free thru HTC support?
thanks

ferrari said:
Thank you chaos42 for your reply... :wink: I was a little "suspicious" in my post because i've seen your Wiki's upgrade but i've not seen any your post in this forum before about Tytn and you registered your account only yesterday...So i thougt that this was a new Htc's commercial strategy to sell Tytn that seems to have,at the moment,many bugs.
What can you say us about :
1. During battery charge Tytn getting hot ?
2. This HT633 Tytn is in your hands since ?
3. Wi-fi range is good or poor ?
4. Screen switch from portrait to landscape when Tytn is in his guard or when keyboard is "opened" ?
5. The guard is like the previous or is a new one without magnet ? (The magnet seems to cause alignment and orientation issue to the display)
6. Any freeze problem ?
At the moment you and "randomelements" owns the most recent devices...let us to stay tuned on your tests...Thanks in advance.
Click to expand...
Click to collapse
I dont work for HTC nor i am in any way related to HTC
For the last ten years i was a heavy and loyal palmuser so, i stayed away from ppc-forums :roll:
the tytn is my first ppc device...
1: This was my problem with my old HT628 especialy when charging and using wlan at the same time. This problem is completly gone. This is maybe related to the new design of the battery, with the metalplate on the bottom. And for me the battery lasts now about 30% longer.
2: five days, playing a lot with it
3: its slightly better, but i only tested it at home, so i have to do some more tests
4: the screen still keeps switching when i take it out of the case, because of the magnets in that damm case. When using the keyboard the screen switches as expected, no more freezeing during screenswitch
5: still the one with magnets
6: no freezing until now, no need for a softreset since i got it
cheers,
chaos42

nicolochi said:
Hi,
how did you get the new one? Did you replace it for free thru HTC support?
thanks
Click to expand...
Click to collapse
Yes, the friendly support told me that during the first 4 weeks they replace it for free. I just called them to ask if its normal that the device gets pretty hot during charging especialy when using wlan at the same time. She said, she has to ask, but after mentioning my screen alignment problems she said i will get a replacement unit, and i should send it in as soon as possible because its a know hardware issue.
I also called the repairecenter in germany, just because i wanted to know how long it will take, and after i said that i got the screen aligment issue, they laughed and told me i will get a replayment unit for sure. four days later i had my new tytn. thumps up for the htc support!

Hello,
Only to say that the initial TyTN Spanish version is:
ROMVers: 1.18.262.2 (07/22/06)
Radio: 1.03.03.10
Protocol: 32.34.7010.01H
EXTROMVer: 1.18.262.105
1. During battery charge Tytn getting hot ? >>> NO
2. This HT633 Tytn is in your hands since ? >>> 2 weeks
3. Wi-fi range is good or poor ? >>> Poor (my Qtek 9100 has better range)
4. Screen switch from portrait to landscape when Tytn is in his guard or when keyboard is "opened" ? >>> YES, like the Qtek 9100, because de magnet (if you put the magnet near the camera buttón screen change, there is a magnetic swith inside)
5. The guard is like the previous or is a new one without magnet ? (The magnet seems to cause alignment and orientation issue to the display) >>> The guard is like the Qtek 9100's, 4 magnets, but leather.
6. Any freeze problem ? >>> NO

chaos42 said:
I also called the repairecenter in germany, just because i wanted to know how long it will take, and after i said that i got the screen aligment issue, they laughed and told me i will get a replayment unit for sure. four days later i had my new tytn. thumps up for the htc support!
Click to expand...
Click to collapse
I called the servicedesk today and the lady told me different.
They have been waiting for an answer from HTC. And got it yesterday.
HTC mailed them how to repair the Tytn (replace parts) and they are not allowed to replace the Tytn's.
So, new policies??
Well, wil wait and see which phone I get back.
Regards,
Piet

pietg said:
I called the servicedesk today and the lady told me different.
They have been waiting for an answer from HTC. And got it yesterday.
HTC mailed them how to repair the Tytn (replace parts) and they are not allowed to replace the Tytn's.
So, new policies??
Well, wil wait and see which phone I get back.
Regards,
Piet
Click to expand...
Click to collapse
i was told that during the first four weeks, the phone will be replaced. Is your phone older than 4 weeks? maybe they handel this different in each country.
hope you will get a functional phone soon
chaos42

chaos42 said:
pietg said:
I called the servicedesk today and the lady told me different.
They have been waiting for an answer from HTC. And got it yesterday.
HTC mailed them how to repair the Tytn (replace parts) and they are not allowed to replace the Tytn's.
So, new policies??
Well, wil wait and see which phone I get back.
Regards,
Piet
Click to expand...
Click to collapse
i was told that during the first four weeks, the phone will be replaced. Is your phone older than 4 weeks? maybe they handel this different in each country.
hope you will get a functional phone soon
chaos42
Click to expand...
Click to collapse
NO, it was only one week old when I send in. By now it is 5 weeks old
We will see.
PIet

So MacPac you think the magnets in the case are causing the screen alignment issue? Because any magnet powerful enough to effect a switch inside the device cant be having good effects on the screen alignment, is that a logical notion?

Just updated the wiki to include HT634 (HERM300). only issue I've noticed is that some of the keys aren't as responsive as the others. Does anybody else have this version and experiencing similar issues or do I have a duff unit?

herman3101 wrote :
Just updated the wiki to include HT634 (HERM300). only issue I've noticed is that some of the keys aren't as responsive as the others. Does anybody else have this version and experiencing similar issues or do I have a duff unit?
Click to expand...
Click to collapse
Hello herman3101 !
What can you say us about :
1. During battery charge Tytn getting hot ?
2. This HT633 Tytn is in your hands since ?
3. Wi-fi range is good or poor ?
4. Screen switch from portrait to landscape when Tytn is in his guard or when keyboard is "opened" ?
5. The guard is like the previous or is a new one without magnet ? (The magnet seems to cause alignment and orientation issue to the display)
6. Any freeze problem ?
Thanks...

Cingular 8125 / T-Mobile MDA: The same?

Just a simple question:
Are both phones the same? Do they use the same stylus pen? Do they use the exact same motherboard, screen, connectors and etc? The only difference is the case and keyboard shape?
Thanks in advance!

Both devices are HTC WIZARD 200. They have a different housing face plate and keypad. Therefore also the shape of the stylus might vary - I am not sure! I am using the MDA version which looks better on the front in my opinion. Allthrough I think the keyboard looks better on the 8125 ...
Anything else is the same in the devices.

A friend of mine is sending me a dead MDA and I'd like to know if I buy a Cingular 8125 with a broken screen, will I be able to use the motherboard from the MDA or the screen from the 8125 to get a fully functional unit?

Marton said:
A friend of mine is sending me a dead MDA and I'd like to know if I buy a Cingular 8125 with a broken screen, will I be able to use the motherboard from the MDA or the screen from the 8125 to get a fully functional unit?
Click to expand...
Click to collapse
I wouldn't buy a 8125 with a broken screen in first place! Research this forum for the SERVICE MANUAL of the HTC WIZARD! After seeing how to take it appart you might be able to imagine that too much can go wrong! The screen and the keyboard are the last things you can access! You open the device on the back and have to work all way down piece by piece until there ...
I saw broken screen WIZARDs on eBay for $150.00 - compared to that you can find working dev ices for $200.00 w/o contract.

Yeah I saw the service manual and got scared too, but I can give it a try I think, if I find a broken device for less than $150

Touchscreen problem

Have a "small" problem with my touchscreen, it requires to be aligned every day,and by that i mean that the alignment doesn't hold much long...that means sms typing is extremely hard when you push one letter he shows you another that lays next to it .Is it due to the touchscreen or the system....i didn't do any ROM update i still have the original software on him:
ROM Ver.: 1.12.01 GER
Radio Ver. : 1.12.00
ExtRom ver. : 1.12.151 GER
Many thanks!!

i think it it the problem of touch screen
i think it it the problem of touch screen.after extrem use of touch screen its loes the alinement for this you replace the touch screen from your hardware guy.
Thanks for all

Hi i fixed the problem with a ROM update and i didn't install extra programs that i had before like ( Pocket plus or Calendar ++...... ), anyway now i don't have to align the screen. I don't know is it the ROM update or the additional software but the touchscreen is now working perfectly.
So if someone else have a similar problem don't replace the screen right away.
Thanks

it's hardware problem.
my xda mini also..
but i know how to fix this problem.

Maybe with you it was, my MDA is now working perfectly and i don't need to align my screen every day as i did before.That doesn't mean that all have such a problem,i am only telling you my experience with it.
Best regards from Vienna

Hello, in my magician is not everyday, hapens all the time that i turn on it.
I had replace it 3 times, but i can find a good dealer of touchs. You knows one that seel a good touch?
regard's,
Ricardo

Guys,
I've had that problem for a LONG time and today i finally got tired and decided to fixed it...here's how i've done it: You just need to lift a little bit up, a few small metal pins which are all around the touchscreen (see the picture in attachment). This will force the touchscreen to remain in place and will end all your problems related to touchscreen alignments.
Regards,
Keeper

so it does help? what do these pins do?

IS THERE REALLY NO SOLUTION TO THAT PROBLEM???
(* the pins have nothing to do with the touchscreen, they are what holds aluminum shell on the plastic chasis)

i had an o2 mini with 1.11 rom and its touch screen was not quite sensitive.. had to tap or drag stylus very hard..
but after upgrading to 2.03TX.. to my surprise.. my PDA now has very good touch screen response!

hi, i have this problem
I tryed to re-flash rom or adjust metal pins but the problem persists.
Anyone have another solution?
Plese help me, i want to save my pupil

i have the same problem. the o2 is really a great little phone but i think im going to be forced to upgrade

i also got a unit mini xda from a friend, he said it is dropped and can't tap screen. i hold and press the screen, then slide up and down, side by side, and now its ok.

Trullalero said:
Anyone have another solution?
Click to expand...
Click to collapse
Probably it's problem with flat wire that connects screen with mainboard.
You need to open yours xda, find that wire, unplug it from mainboard, clean its pins with alcohol and plug into again.
From this time mine xda doesn't decalibrating anymore

khuan said:
i also got a unit mini xda from a friend, he said it is dropped and can't tap screen. i hold and press the screen, then slide up and down, side by side, and now its ok.
Click to expand...
Click to collapse
hi khuan thanks for the great tip.. you save my $$$!
I was just thinking to upgrade my mini since it response too slow when i tap the screen
but now it works just as it is new.
guys.. try khuan tip.. it really works!

khuan said:
i also got a unit mini xda from a friend, he said it is dropped and can't tap screen. i hold and press the screen, then slide up and down, side by side, and now its ok.
Click to expand...
Click to collapse
what exactly do you mean?
can you be more specific ?

Screen Setting
new_ppc_user said:
what exactly do you mean?
can you be more specific ?
Click to expand...
Click to collapse
Hi
My cell also had the same problem. There is a bunch of wires coming from the back of touch screen, these wires fix inside a socket. There is a black color cover that fix the wires inside that socket. During mishandling that cover got loose, that's why your cell loose the screen setting. I fixed that cover and now my Jam works perfectly. (Do it if you have the courage to open your cell)
Ali

Hello, I just bought a used O2 mini and had this same problems. I finally found a quick way to restore the calibration that goes out every restarts.
Using resco registry editor, I found the data stored here->
HKEY_LOCAL_MACHINE/HARDWARE/DEVICEMAP/TOUCH/CalibrationData
So I make 1 clean alignment and quickly went and export the Touch key into my Storage. Now every time the alignment goes haywire, I just import the data back. Hope it helps.

Need advice from a trinity hardware guru ....

hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph

ESD?
Sounds like you've br0k3d something.

jlebowski said:
hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph
Click to expand...
Click to collapse
Hi, I did similar thing...I assembled my trinity to change case to white. After the LCD did not work at all.
Of course service said, I broked garantee, and there is some problem with LCD cable plug.

what did the repair cost?
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...

How To Disassemble HTC P3600
I also want to change my casing.
From what I hear ... this may be not such a good idea.
Hoever ... all I can help with is this disassemble manual for HTC P3600 (http://rapidshare.com/files/82751326/How_To_Disassemble_HTC_P3600__Trinity_.pdf.html).
Maybe disassembling, cleaning all the plugs and assembling it again can help (sounds stupid ... but who knows).

thanks ..
one of the problems with the casing i bought was that the metal counterparts of the screws were not(!) present in the new one. so i had to cut them out of the old one, heat them and press them into the new case. luckily, i had ordered two new casings (to change it again after some months when the grey/silver paint would have fell off till total aesthetic destruction - of this otherwise really slick phone - again), because trying to press that counterpart (don't know the word) without heating resulted in total damage
then I had hoped that not only the keypad, but also the electronics plate under the keypad (my "hang up" button still isn't perfect i have no "klicky" feel any more) would be included. no luck here.
so everybody please stay away from trying to change casings or any other hardware issue with your htc phones. i am opening my htc/qtek (before: s100, three units) phones for a longer time now and must say i will stop doing that and return to being a "normal" user. it all gets worse
thanks

I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.

jlebowski said:
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...
Click to expand...
Click to collapse
I went to E-care, the HTC support in Hungary. I was lucky, the expert repaired it free, but in the future there is no garantee

Lucky you ... there is HTC support where you live

my LCD screen broke.
I have replaced my LCD screen because it was cracked, the new screen does not even power up. I can hear wm6 running in the background but the digitizer nor the screen seem to be responding at all. If use the old screen it seems to work fine.
Any ideas or comments on how to get this new screen working?
btw, I have a gen1 htc p3600.

osavioro said:
I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.
Click to expand...
Click to collapse
many thanks for the link! i just ordered the a new keypad electronics plate
jl

jlebowski said:
many thanks for the link! i just ordered the a new keypad electronics plate
jl
Click to expand...
Click to collapse
Always glad to help

My Diamond 2 broken touch

Hi.
My Diamond 2 has stopped working with touch screen commands.
Problem:
The upper layer of touch screen somehow separated from some part inside, and phone doesn't react to touch commands.
It's same as you take for example transparent label and stick it to some glass and in some places you see bubbles, but it's much bigger area.
Solution:
Phone going to service.
Anyone had same problem with your phone ?
Image attached.

Joker2206 said:
Hi.
My Diamond 2 has stopped working with touch screen commands.
Problem:
The upper layer of touch screen somehow separated from some part inside, and phone doesn't react to touch commands.
It's same as you take for example transparent label and stick it to some glass and in some places you see bubbles, but it's much bigger area.
Solution:
Phone going to service.
Anyone had same problem with your phone ?
Image attached.
Click to expand...
Click to collapse
..like michael jackson song: You are not alone...http://forum.xda-developers.com/showthread.php?t=522813&highlight=broken

Digitiser...
You can get a brand new housing and digitiser from eBay for £24.99... I've just ordered one for mine. Unfortunately, they come from Hong Kong, so I have to wait a couple of weeks but my device will be like new again! You may be able to but just the digitiser without the housing... worth a look

Short term solution is to pull apart with duct tape until newton rings disappear.

grahamkdt said:
You can get a brand new housing and digitiser from eBay for £24.99... I've just ordered one for mine. Unfortunately, they come from Hong Kong, so I have to wait a couple of weeks but my device will be like new again! You may be able to but just the digitiser without the housing... worth a look
Click to expand...
Click to collapse
What do I exactly search on ebay ? Got link where did you buy ?
And how do you replace it ?

Joker2206 said:
Hi.
My Diamond 2 has stopped working with touch screen commands.
Problem:
The upper layer of touch screen somehow separated from some part inside, and phone doesn't react to touch commands.
It's same as you take for example transparent label and stick it to some glass and in some places you see bubbles, but it's much bigger area.
Solution:
Phone going to service.
Anyone had same problem with your phone ?
Image attached.
Click to expand...
Click to collapse
Same on my device, I will send to service.

Can anyone confirm a new digitizer fixes the problem? Seems like it would, just don't want to tear my phone apart and wait 2 weeks for one to find out it's something else.

Daisjun said:
Can anyone confirm a new digitizer fixes the problem? Seems like it would, just don't want to tear my phone apart and wait 2 weeks for one to find out it's something else.
Click to expand...
Click to collapse
Some people did confirm. Try reading post from a link that cyron wrote on first reply to me.

I've had mine repaired twice in the last 3 months with this problem. Warranty covered the repairs. Apparently according to the UK support 'it's not a common fault'. Yeah!

touchscreen can be actuated
I am Brazilian, sorry for my bad English.
I saw the picture on screen seems to be driven directly, if your appliance has pelicula try to remove it. May be keeping the touchscreen.
It happened to me.
TD2 - WM6.5 - Manila2.5 - PTG
Julio Cesar Carneiro Alves
Contagem, MG
Brasil

juliocesar.ca said:
I am Brazilian, sorry for my bad English.
I saw the picture on screen seems to be driven directly, if your appliance has pelicula try to remove it. May be keeping the touchscreen.
It happened to me.
TD2 - WM6.5 - Manila2.5 - PTG
Julio Cesar Carneiro Alves
Contagem, MG
Brasil
Click to expand...
Click to collapse
Read my last post here.
http://forum.xda-developers.com/showthread.php?p=5923901#post5923901

Same problem