Database Users

EVP Shipments?

Has anyone who ordered via EVP gotten shipping info or anything? I'm waiting for mine hope someone else is getting it today
Update: well I just got my order confirmation and the tracking number should be sent along shortly. so much for my hopes of a friday delivery

avalst said:
Has anyone who ordered via EVP gotten shipping info or anything? I'm waiting for mine hope someone else is getting it today
Update: well I just got my order confirmation and the tracking number should be sent along shortly. so much for my hopes of a friday delivery
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Click to collapse
If you used EVP, if i were you i wouldn't expect anything until monday.

swaze said:
If you used EVP, if i were you i wouldn't expect anything until monday.
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Click to collapse
Agreed. I just got my UPS tracking number within the last hour. No scheduled delivery date yet, but I'm fairly certain it will be Monday at the earliest. I'm kinda bummed, but on the plus side, it gives the awesome devs here time to refine their work. I'm hoping by Monday, we'll have a fully functional rooted stock ROM.

EVP bummed me out
Pre-ordered through EVP thought I would get it friday or maybe earlier. Turns out that wasn't the case I called a few time to see if my order had been placed they gave me the run around saying it had. I kept checking CC to see if a charge a been placed by sprint long story short, they hadn't placed my order to ship by 11:00am so I cancelled it, but before i did that i went to my local sprint store, did anyone elses store have food and drink for the customers? Anyway the nice lady at the sprint store used my info that was in the system from EVP order to set me up soooo I GOT A EVO ON LAUNCH DAY!!!! vs waiting til monday or later

Got my order # DM14-O-21047580 but it doesn't list a tracking #. She (Mandy) said it would ship today. Should I worry, or just expect it on Monday?

jeffla said:
Got my order # DM14-O-21047580 but it doesn't list a tracking #. She (Mandy) said it would ship today. Should I worry, or just expect it on Monday?
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expect the worst and hope for the best..its all you can do.

I still haven't gotten a tracking # so I don't think my next phone will come via EVP :-/
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Sent via the XDA Tapatalk App

Well the EVO arrived today so as it turns out EVP isn't so bad I just got caught up in the Launch day excitement. Can't wait to get home and actually get my hands on it!!

Clearance delay

This morning, I see this on my fedex tacking info Clearance delay. It made me a little nervous so I called fedex, askd the lady what this is about, she tells me. So i have to give a description of my Samsung galaxy box so they can identify it, and get its on its way. Good thing I found this early to minimize any more delay I hope?. Anyways Whats everyones experience with a "Clearance delay"If you have ever run into it . Did it slow everything down, delay your shipping. or not have much effect.

meds88 said:
This morning, I see this on my fedex tacking info Clearance delay. It made me a little nervous so I called fedex, askd the lady what this is about, she tells me. So i have to give a description of my Samsung galaxy box so they can identify it, and get its on its way. Good thing I found this early to minimize any more delay I hope?. Anyways Whats everyones experience with a "Clearance delay"If you have ever run into it . Did it slow everything down, delay your shipping. or not have much effect.
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I also have a clearance delay in Memphis...what information did you provide for the box description? Has your tracking information changed yet?
EDIT: Just called fedex and they said the package is en route to my zip code and will be here at the scheduled time...so I guess its just not updating the tracking information online.

meds88 said:
This morning, I see this on my fedex tacking info Clearance delay. It made me a little nervous so I called fedex, askd the lady what this is about, she tells me. So i have to give a description of my Samsung galaxy box so they can identify it, and get its on its way. Good thing I found this early to minimize any more delay I hope?. Anyways Whats everyones experience with a "Clearance delay"If you have ever run into it . Did it slow everything down, delay your shipping. or not have much effect.
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Click to collapse
What?!! Did you mean there's no any description for what inside in the Box outside?!
maybe i have to be ready for that!.
Clove or Handtech ?

Same here. Clearance delay because handtec didn't include customs form on the box.
I called fedex and they said they now have the info they need but the phone wwill only be here tomorrow instead of today. LAME.

clubtech said:
Same here. Clearance delay because handtec didn't include customs form on the box.
I called fedex and they said they now have the info they need but the phone wwill only be here tomorrow instead of today. LAME.
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I also have a clearance delay but I call fedex and the automated system said that it was on it's way to the shipping facility that delivers to my zip code. My online tracking still says clearance delay though.
How accurate is Fedex's phone automatic system?
Did you talk to a representative or the automated system?

Dreadsteel said:
I also have a clearance delay but I call fedex and the automated system said that it was on it's way to the shipping facility that delivers to my zip code. My online tracking still says clearance delay though.
How accurate is Fedex's phone automatic system?
Did you talk to a representative or the automated system?
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Just talked to a rep. They said it was delayed in customs so I gave them some information and they said they would call back to let me know the package is on its way...So in response to your question, the automated system is not accurate.

OK. I had to fill out some forums that Fed ex emailed to me, then scan them and send them back! What a pain. Now i will be getting the package tomorrow rather then today. Booooooooooooooooooo anyways If you have a sg2 come check your tracking often so you dont have to wate any longer then u have allready

Funny when i called FedEx they said they received the forms needed from the SHIPPER (handtec) and dint ask me to fill out any form.
They said they hope it will get released today for tomorrow's shipping.
I can't believe handtec does not know they need to fill out customs forms when shipping internationally.

MAJED.y said:
What?!! Did you mean there's no any description for what inside in the Box outside?!
maybe i have to be ready for that!.
Clove or Handtech ?
Click to expand...
Click to collapse
I use to work for fedex express. Putting a description on the outside would be a bad idea. People would help themselves to a five finger discount.

I submitted the forms, but the tracking page status still shows "clearance delay". Did anyone have their status updated?
I'm hoping I can at least get the phone tomorrow... With all this hassle it almost makes me regret buying this phone from abroad (especially since it looks like the official US version may be shipping this month or next).

smartbot said:
I submitted the forms, but the tracking page status still shows "clearance delay". Did anyone have their status updated?
I'm hoping I can at least get the phone tomorrow... With all this hassle it almost makes me regret buying this phone from abroad (especially since it looks like the official US version may be shipping this month or next).
Click to expand...
Click to collapse
Mine is the same way. I verified all paperwork this morning around 10AM CST. I suspect they will all get approved in a batch. Not to worry, we'll be playing with our shiny new toys tomorrow!
Edit: I just got the following reply from the Customs Agent with FedEx when I asked why the status hadn't changed at all.
The package status will not change until early tomorrow morning. You can check the website in the morning to see if it is out for delivery.

My status just got updated to Int'l shipment release. Finally some good news today!

smartbot said:
My status just got updated to Int'l shipment release. Finally some good news today!
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Yep. Mine too! Hooray for having the GSII in our hot little hands tomorrow!!

Dang, I was suposed to get my today, then delay to tomorrow. now its looking like the next day after ;( WHY ME

Mine has also changed from clearance delay to Int'l shipment release. I hope they will ship it out tonight.
I called a rep about this and she told me that fedex has overnight delivery on this shipment so *cross fingers*

i may have helped you all.. my agent stated they didnt have the fcc release forms from handtec so i found the fcc id picture. and the online fcc form filed them out this morning and emailed scans in to fedex to the specific release agent.. called later and they said they now had all the paperwork they need.

great news!!!
Package status just changed to " Departed Fedex Location Memphis,TN"
Looks like overnight delivery is a go...I just hope its by plane haha

Well so much for getting my phone tomorrow...
It's saying there is a Clearance delay on mine too, and I got an email saying a Telecom form is required. I called fexed and asked if I needed to fill out a form, and they said the sender did..
Now I'll probably have to wait a week. DAMNIT.

What number did you guys call? Or how did you contact a specific agent?
I'd rather fill out the form itself than wait for Handtec. Where can I get the form?

fcc id
https://fjallfoss.fcc.gov/eas/GetApplicationAttachment.html?id=1429686
fcc form on this page with download link
http://www.canadacustomer.fedex.com/ca_english/customsguide/fcc.html

Vodafone preorders

As theres a thread for every other retailer, i wondered if anyone else had preordered with vodafone? For me online tracking said not dispatched yet, called them about 3pm and their status said pending dispatch, the guy seemed optimistic that it would be dispatched before the end of the day however i have not had any notification. Any other experiences?

Not heard anything yet. Mine is still sitting there as not yet dispatched. Spoke to a guy over the online chat, and he said it was down on my account as due for delivery on the 28th, but nothing has come up yet on my tracking, so I'm assuming at best, it will be dispatched tomorrow. My order should be delivered to a local store as I'm away from home at the moment, so hopefully it gets there by Friday..
Did you happen to get a separate notification that you'll be receiving the headphones as well?

Ghosteh said:
Not heard anything yet. Mine is still sitting there as not yet dispatched. Spoke to a guy over the online chat, and he said it was down on my account as due for delivery on the 28th, but nothing has come up yet on my tracking, so I'm assuming at best, it will be dispatched tomorrow. My order should be delivered to a local store as I'm away from home at the moment, so hopefully it gets there by Friday..
Did you happen to get a separate notification that you'll be receiving the headphones as well?
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no, as i understand it no one did, when did you order? i was on the 18th

frankie99969 said:
no, as i understand it no one did, when did you order? i was on the 18th
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18th as well. When I ordered I actually went though the process with an advisor, as I specifically asked if they still had headphones available when I ordered, to which I was told yes. But nothing came up in my tracking, so was just wondering if it had on anyone else's.

I ordered on the 18th or 19th, got a confirmation over the phone that I would definitely be getting the headphones and that I would receive everything on Thursday 28 February 2013. I received a confirmation email on the 19th and within it I was informed that DPD would be in touch with tracking info etc.
I called VF this AM and they have advised that they haven't received stocks as yet. Their website still showed pre-order until about 9am. Somewhat annoying!!!

I pre-ordered the phone yesterday (27th) and received an update today morning saying that the phone is currently out of stock.

I pre-ordered mine on the 14th Feb for store delivery. Not heard anything yet, I've a feeling that I won't be receiving it this week.

Some news from Vodafone...the handsets are in and my order was just received by the warehouse at 16.30 and is in process and my headphones are there too...
With a bit of luck I will get a text message in the morning informing me that the phone will be delivered tomorrow, worst case is I will receive the phone on Monday...
Here's hoping for tomorrow, fingers crossed!!!

Sunnychad said:
Some news from Vodafone...the handsets are in and my order was just received by the warehouse at 16.30 and is in process and my headphones are there too...
With a bit of luck I will get a text message in the morning informing me that the phone will be delivered tomorrow, worst case is I will receive the phone on Monday...
Here's hoping for tomorrow, fingers crossed!!!
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Click to collapse
hopefully im in the same boat as you, ordered on the 18th, called at 18.30 but the warehouse had closed at 6, ill be pished if it doesnt though

Just got a despatch confirmation, odd thing was i got a duplicate confirmation email about half an hour before this, first received on the 19th. Just waiting on a dpd tracking number now

I got nothing...not happy I probably won't have a fun weekend getting to know my new friend. Do you know if you are getting the headphones?

Sunnychad said:
I got nothing...not happy I probably won't have a fun weekend getting to know my new friend. Do you know if you are getting the headphones?
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cant be sure, but im optimistic as no one has said they didnt yet

I have been informed it is out for delivery today so, at work so expect an update this evening...

I've had an order despatched email this morning :fingers-crossed:

delivery between 11.34-12.34, cant wait

frankie99969 said:
delivery between 11.34-12.34, cant wait
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I guess mine will be turning up tomorrow then as my despatch email was about 12 hours behind yours. When did you place your pre-order just out of interest? I did mine instore on 14/02

CinqUK said:
I guess mine will be turning up tomorrow then as my despatch email was about 12 hours behind yours. When did you place your pre-order just out of interest? I did mine instore on 14/02
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Online on the 18th, obviously that doesnt mean much, someone else has pointed out that the colour could be causing the delay, mines black so i would assume they would be better stocked with that?

frankie99969 said:
Online on the 18th, obviously that doesnt mean much, someone else has pointed out that the colour could be causing the delay, mines black so i would assume they would be better stocked with that?
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My order seems to have been processed as an online order as the guy in the store went on the website and ordered it whilst I stood there. I've also got an order number starting WEB-000000etc. I went for black as well so hopefully it won't be too far away, still waiting on the DPD email though...

just arrived, at exactly 11.34, kudos to dpd, complete with headphones, the phone is huge compared to my arc!

frankie99969 said:
just arrived, at exactly 11.34, kudos to dpd, complete with headphones, the phone is huge compared to my arc!
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I've just had a text saying mine is ready and waiting at the store
I'm also making the jump from an arc :highfive:

amazon.co.uk orders

this thread is for tracking shipments of england amazon, I was sent the link hd on March 6

I was sent the HD link on 27 feb, which went on eBay 2 minutes later
Ordered on 20 Feb

i went htc media link en spanish forum
60€ + shipping
to see if they send the phone soon

I ordered two media links to see if the phone would arrive quicker, will report back.

I have noticed that the HTC One page on Amazon now says that it will be released on 29th March?

i am talking with amazon

Jacinta:Hello, how can I help you?
Me:hello, have changed the release date of the HTC one, but my order is shipping out the date of March 14, was sent on 14 or 29?
Jacintascar, the order is still showing as planned to ship on the 14th. So i will contact our fulfillment centre and have them confirm which date is correct as i can see from the website that release date has changed, as soon as they confirm we will update you via email
Me:be sent on 29?
Jacinta:I would imagine the 29th as this is the release date but i have asked our fulfillment centre to confirm this
Me:when you confirm? Cell is I need as soon as possible
that's the reason why it cushions on Amazon
Jacinta:As soon as the fulfillment centre responds to us this can take 24 hours, we will then update you via email
Me:thank you very much
Jacinta:you're welcome

They told me that since they're only the supplier, they can only ship something once the manufacturer makes it available. This will probably be 29th
Was also told that I'd get an email to confirm this if this is the case
Disappointed doesn't even begin to explain it

htc one
3473 said:
They told me that since they're only the supplier, they can only ship something once the manufacturer makes it available. This will probably be 29th
Was also told that I'd get an email to confirm this if this is the case
Disappointed doesn't even begin to explain it
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Hi,I've just spoke to amazon,they told me that mines been delayed,but will be dispatched thursday ,for friday delivery !!! my order status still shows friday delivery ---DELIVERY ESTIMATE: Friday 15 Mar 2013 by 9:00 pm
HTC One 32GB UK SIM Free Smartphone - Black
Sold by: Amazon EU S.a.r.L.
Available Actions
HTC DG H200 Media Link HD Wireless HDMI Adaptor with UK Plug
Sold by: Amazon EU S.a.r.L.
Available Actions

wezzywebb said:
Hi,I've just spoke to amazon,they told me that mines been delayed,but will be dispatched thursday ,for friday delivery !!! my order status still shows friday delivery ---DELIVERY ESTIMATE: Friday 15 Mar 2013 by 9:00 pm
HTC One 32GB UK SIM Free Smartphone - Black
Sold by: Amazon EU S.a.r.L.
Available Actions
HTC DG H200 Media Link HD Wireless HDMI Adaptor with UK Plug
Sold by: Amazon EU S.a.r.L.
Available Actions
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Click to collapse
I take it you haven't received the media link yet? which means that will arrive on Friday without the phone.
What they just told me.
I've placed an order with Phone4U, because Amazon don't charge until the phone is sent out, so if the Phones4U arrives on friday as they have promised then I can cancel the Amazon order.

When did you order?
Mine still says DELIVERY ESTIMATE: Friday 15 Mar 2013 by 9:00 pm in the 'your orders' section
Though the main Amazon page says 29th

htc one
3473 said:
When did you order?
Mine still says DELIVERY ESTIMATE: Friday 15 Mar 2013 by 9:00 pm in the 'your orders' section
Though the main Amazon page says 29th
Click to expand...
Click to collapse
hi i only ordered yesterday,i also have emailed them and they confirmed i will recieve it on the 15th

3473 said:
When did you order?
Mine still says DELIVERY ESTIMATE: Friday 15 Mar 2013 by 9:00 pm in the 'your orders' section
Though the main Amazon page says 29th
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Click to collapse
Mine still does too, but the rep said that's the date the Link is going to be sent. THey're checking for definite with the main warehouse but I'm pretty sure all of the Amazon orders will be delayed. along with every seller in the UK. I've placed an order with P4U out of hope really.

I doubt this is Amazon's fault but surely HTC would have known of this delay long ago? So why only tell people two days before release?

Also inquired here whether any stock has been assigned, really quite a disappointing outcome really. Will update if I get an informative reply.

HTC One Stock Update
Please note--Due to demand, the release date for the HTC One has been moved to March, 29. Orders taken before March, 13 will be fulfilled as soon as possible after the release date of March, 29. Further orders are expected to be delivered in the following week.
to http://www.amazon.co.uk/gp/product/B000NTBLV0/ref=oh_details_o01_s00_i00?ie=UTF8&psc=1

htc now stands for hopelessly terrible company

Well at least we'll get a good overview of the S IV release and be able to decide accordingly. Bitterly disappointed though, no wonder HTC is struggling, this launch is a complete joke. Their website still states "The wait is over" in a fancy video when you go on as well... Dear me.

I wonder how many people are going to now order through phones4u to see if they can get their phone by friday/monday?

"Due to demand, the release date for the HTC One has been moved to March, 29."
How would demand delay EVERYONE'S orders to the 29th? That doesn't make sense.

10/31 Ship Date for White N4s

Anybody get a shipping notification for their white N4 that are supposed to be shipping "by 10/31"?

Yes. Mine was to ship by 10/31 but the order status now says it has been shipped and I have a tracking number. I ordered a Note 4 White on Oct 18th. This change in status happened in the last few hours.

pete3423 said:
Anybody get a shipping notification for their white N4 that are supposed to be shipping "by 10/31"?
Click to expand...
Click to collapse
I would love to know any updates on this as Best Buy has literally no information and I pre-ordered on the 11th...

No word yet but I found a way to look up more information
Found this on Reddit in the iPhone sub... I have no idea what I am doing so I will spare you any technical explanation...
Search: Did you preorder through Verizon? Here's a way to get extra/internal information about your preorder (I am a noob and can't post links yet)
It was all jibberish until I got to the first comment, beginning with "Pro tip," which provided the URL to use instead.
Replace YOUR_PRE_ORDER_CONF_NUMBER with your preorder number (found in the email confirmation they sent you). As far as I know, it only works with the preorder number (more digits, provided for online orders), not the order number. I placed my order over the phone via the retention department and it appears their method still generates an online preorder number. I can not attest to what order number type is provided for orders placed in store.
Then, replace YOUR_LAST_NAME with, well, your last name, as it appears on the order. Once the page loads, you'll get some valuable data that you may or may not be able to interpret. Order status, tracking information
According to the provided information, my order is in processing but no shipping label created yet. I have been scouring the web for more information to confirm whether or not Verizon uses overnight or two day shipping, with Saturday delivery selected. From what I have found:
* there seems to be conflicting data on the ship method, though Verizon confirmed in forum replies that it is indeed overnight
* most of the recipients designated for the 10/23 expected ship date (earlier pre-orders), received their phones on 10/23...this gives validity to iconicExpShipDate = expected DELIVERY date, as you will see in the key on the reddit post.
* the same designees that received their phone a few days late seemed to either have incorrect shipping addresses, unsuccessful delivery attempts or were otherwise subjected to force majeure
* there appear to 10/23 designees whose date was pushed to 10/31, most originated from Best Buy and Amazon, and at least one Verizon customer who used the aforementioned link and generated an error code indicating a problem with the payment
* if your card has been charged, you can expect a shipping notification within 24 to 48 hours
* there are still people out there who pre-ordered on opening day and still have not received their phone!
In summation, I am expecting to receive my order on Friday, 10/31. If the link comes back clean under item details as of Thursday night, I will be devastated. I am really hoping I have the N4 in hand to distract [me] from the fact that I am an almost-thirty yo... female... waiting in line at midnight on Sunday, for a video game.

I'm glad i ordered the white quick i was lucky and got it in the 23rd. I figured the black ones would have had more people waiting for stock.
Sent from my SM-N910V using Tapatalk

Yes 10/31 for white note4 for me too!

Im growing nervous... no updates to the Iconic site and no emails from Verizon. Out of curiosity, when did you pre-order and what is your projected delivery date per tracking information?

pete3423 said:
Anybody get a shipping notification for their white N4 that are supposed to be shipping "by 10/31"?
Click to expand...
Click to collapse
Got mine on the 23rd.

Best Buy really Sucks.. no one knows anything...

I ordered mine from Verizon, over the phone, on 10/23 and just received mine.
Sent from my SM-N910V using XDA Free mobile app

When I check my order status I see the order number, not the preorder number, a row for the tracking number but the field is blank. This happened yesterday afternoon; it had previously said in process and gave me an estimated ship date. Now there is no date.
I checked the Iconic status I previously posted about. The status changed from 'C (we have received your order and is in process),' to 'S(per the key, we have sent you order for processing).' The expected ship date has been deleted, and a shipping message was added, "your order will ship on 10/31."
I called Verizon again this morning. I was told that my order had been shipped, but there was no tracking information yet. The rep said that the order was placed for two day shipping. I confirmed with Verizon on three separate phone calls that it would be for overnight shipping... each time the rep originally said two-day, I said it was incorrect, and after a brief hold was told it was indeed overnight.
I have read of too many people on various sites having their orders mysteriously cancel, I am concerned about having no order information (with an order date change to boot). I am certain the tracking number would be in their system when the label is created, so I find it hard to believe that my order has been shipped. I did read of one gent on reddit who suffered a similar experience. He called Verizon to inquire and within minutes the FedEx driver arrived at his door.
I could sure use a morale boost. If you are reading this, I'd love to hear that you received tracking information or better, your devices! For the BBY customers, my heart goes out to you. I hope you got the $200 gift card at least.
Godspeed, little phone.
'

Just received a notification from VZW with tracking number and my White Note 4 will be here tomorrow 10/31 just like they promised.

I did mine in store on Sunday. My ship date was 10/31. I got a tracking number today that it's being sent 2 day and will be here Monday. Meh.

bbeelzebub said:
I did mine in store on Sunday. My ship date was 10/31. I got a tracking number today that it's being sent 2 day and will be here Monday. Meh.
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Ditto, just picked up 20 minutes ago apparently. Tears.

meowzasaurus Rex said:
Ditto, just picked up 20 minutes ago apparently. Tears.
Click to expand...
Click to collapse
Come again
Sent from my SM-N910V using XDA Free mobile app

My local store had one white one last night. I went with black...

shpotik said:
Come again
Sent from my SM-N910V using XDA Free mobile app
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Sorry, Ditto, [FedEx] just picked [my phone] up [from Verizon] 20 minutes ago apparently [according to the tracking information, two day shipping with Monday delivery]. Tears [of sadness].

I preordered at the store on 10/23 and I got my tracking number yesterday showing it will be delivered tomorrow

Pre-ordered mine on VZW's site and got it today via FedEx. Came way before it was anticipated to reach my door.
Everyone who pre-ordered it should be getting some kind of notification soon via e-mail.

shpotik said:
Come again
Sent from my SM-N910V using XDA Free mobile app
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ty7uh said:
Pre-ordered mine on VZW's site and got it today via FedEx. Came way before it was anticipated to reach my door.
Everyone who pre-ordered it should be getting some kind of notification soon via e-mail.
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Click to collapse
Did FedEx tracking say 10/31?