Database Users

3G Signal

I have been using my new o2 Exec in many different cities in the UK but not once have I been able to use 3G.
1) How would I know I am connected to 3g as I only see the GPRS symbol.
2) Has anyone used this device in 3G?

If the device is connected to a 3G signal, the network name would appear as 3G O2 - UK instead of just O2 - UK.
Also the little "G" would change to a "U"

I have a 3G signal on O2 in London a lot. A very strong signal at Waterloo and I even have one at home in Camberley (Surrey). The Vodafone 3G signal in Camberley/Farnborough is very good.

I get 3G at home (Didcot) and have also elsewhere (eg Reading, Sheffield, various parts of London). Don't get it at my workbase, but that is in a rural Oxfordshire location.
Other 3G service at home are 3 and Orange. No sign of any 3G signals from Vodafone or T-Mobile.

The only time I have even tried, West End of London and I had a U signal with Orange... just no-one else with a Video capable phone to call... :lol:

Well it must mean they have given me a GPRS SIM because at the time I was asked do I want a 3g or GPRS connection - which I found strange.
I have not had 3g reception in Leeds, Oxfordshire.

3G SIM's usually (in my country) have a BIG "3G" on them. Check. Can't believe you;ve never seen a U if you do have a SIM.

3G SIM's usually (in my country) have a BIG "3G" on them. Check. Can't believe you;ve never seen a U in the UK if you do have a SIM. I'm in darkest Africa and have UMTS almost wherever I go... (OK, for busines that is - not much need for it when watching lions)

Sorry if this is stating the obvious, but have you checked the device settings to make sure that it is not locked to GPRS?
Settings, Phone, Band tab.
I leave this set to auto most of the time unless the phone has a borderline 3G signal and keeps switching from 3G to GPRS all the time.
If you find that this is greyed out, hold down the reg 'end call' button until it 'un-grays' its self ;-)
Nigel

lousy 3g and the o2 exec

Have just upgraded to an o2 exec and want to experiment with video calling .
there is no 3g signal, it always comes up 'no signal at present' even though the signal has 3 - 4 bars on it. I'm with o2 and unhappy with the service I phone tech support and they tried to tell me to move to another part of the house ....this may have been helpful if I lived in the eiffel tower but i LIVE IN THE uk.
Im beginning to think that the whole o2 3g network is substandard
Any ideas?
4arm

Look at the little square icon next to the signal strength indicator - is it a 'G' or 'U'?
A 'G' indicates normal GPRS signal while a 'U' indicates UMTS (3g) service is available.

It's normally G and very very occassionaly turns to a u?

OK, when it shows a 'U' you can make video calls. When it's a 'G' only normal calls can be made.

G being GPRS and U being UTMS which is 3G. I think you can video call via wifi but I've not tested this yet.

I doubt whether the o2 coverage is bad, otherwise why would hutchinson three use them as a carrier for their network, seeing as they are a 3G company? The signal strength bars IIRC dont bear any relation to the 3G strength.

Tim 45 said:
I doubt whether the o2 coverage is bad, otherwise why would hutchinson three use them as a carrier for their network, seeing as they are a 3G company? The signal strength bars IIRC dont bear any relation to the 3G strength.
Click to expand...
Click to collapse
LOL you have the wrong end of the stick m8, Hutch "3" 3G is a pure 3G network (the biggest in the UK) with around 80% coverage. The network is wholey owned by hutch, however if your unlucky to wander out of coverage (into that last 20 %) then it will switch to O2 2G Gprs (no video calls) just so you can at least make voice calls / emergency calls. O2's 3G network has much less coverage than "3"'s but it's ok because it can seamlessly transfer to it's own 2G network if necessary

I am of the understanding that O2's 3g network is not the best in terms of coverage (voda and 3 are afaik). Interesting what is said above about 3 and O2 both being hutchingson compaines and sharing infrasturecture - can anyone verfiy?

they are 2 very diffrent companies, 3 just have a deal with O2, they pay O2 to allow "3" customers to use O2's network when "3"s is unavailable

Ward said:
G being GPRS and U being UTMS which is 3G. I think you can video call via wifi but I've not tested this yet.
Click to expand...
Click to collapse
That would be funky, but don't see how it ould be possible.
I too only get a UMTS signal in Belfast (which is supposed to be a strong 3G area) when I'm upstairs...
They need to pull the finger out if they want video calling to be the norm.

O2 3G around London is okay, not as good as T-mobile of Vodafone from my experience. Using a O2 data card I can get the higher 384kbps download speed, and it really is quick.
Video calls on O2 are part of the normal call allowance, so if can get it to work it wont be as expensive as on "3".

No i thought 3 used the O2 masts and technology, i cant remember where i heard it though.. Of course i could be very much mistaken

HSDPA 900mhz

Hi all sorry but Im not real up tpo date with some of this stuff, but I will tri to explain; I have just go a prepaid 3G wireless sim and got it sort of working but the data really is very slow about 30-40k, It is with Optus in Australia and I am in a regonal area I thort it may have been sonthing wrong with my shift but i tried a telstra data sim in it today and it worked at nearly 1600k down and 260 upload.
I spoke to an optus person today and they said it was because the device doesn't have a band for HSDPA 2100MHz/900MHz dual band that optus uses in regional areas is this right? Is there a away to add that setting/band?
Is theere a nother rom with thoses settings? (I am using i00's rom which has been working well)

But here shows it works on optus 2100mhz 3G band.
http://www.onlineshoppingaustralia....ear-htc-shift-35g-next-g-mobile-computer.html

I think it's the 900mhz side of things optus uses in regional Australia that is the problem, and Im 300km the closest place that has a 2100mhz service

Scott's Shift said:
Hi all sorry but Im not real up tpo date with some of this stuff, but I will tri to explain; I have just go a prepaid 3G wireless sim and got it sort of working but the data really is very slow about 30-40k, It is with Optus in Australia and I am in a regonal area I thort it may have been sonthing wrong with my shift but i tried a telstra data sim in it today and it worked at nearly 1600k down and 260 upload.
I spoke to an optus person today and they said it was because the device doesn't have a band for HSDPA 2100MHz/900MHz dual band that optus uses in regional areas is this right? Is there a away to add that setting/band?
Is theere a nother rom with thoses settings? (I am using i00's rom which has been working well)
Click to expand...
Click to collapse
The Shift does not have UMTS 900 band (it is Tri-Band UMTS: 850/1900/2100). The speed you say there sounds more like Australian GPRS connection. So, you are probably running your GPRS. What is the icon on your WinMo side - G, E or 3G/H (sorry if I am telling you to suck eggs there)? If it is G or E then you are not using UMTS.
Next G works very well on it (I use mine all the time) and has good coverage. It is on the 850 band so fits in the Shift range. My wife even has one of those Telstra Pre-Paid Wireless Internet USB Sticks. There is a SIM inside that I took out and stuck in the shift to test out because it has better pricing per MB (can not make phone calls on it - so my normal Next G went back in )
Cheers

Yes it is running on gprs and it does tha just the letter "G" there. so it is a hardwear problem? can it be overcome by softwear?

Scott's Shift said:
Yes it is running on gprs and it does tha just the letter "G" there. so it is a hardwear problem? can it be overcome by softwear?
Click to expand...
Click to collapse
No . It is hardware only and no software can "make" the physical antenna change its frequency setting (lots of reasons, all very boring and maths based - way beyond me).
The Shift is very capable for the platform, but like almost all "world phones" (ie quad band GSM), it does not have the quad band UMTS. In fact I do not know any quad band UMTS devices (though there probably are some).
If you live in a region outside of "normal" 3G (and note only Telstra has H capability - unless something has changed with the other carriers over the las six months), then Telstra is the only solution at this stage.
Love them or hate them (I'm personnal luke warm), they do have good coverage for the Australian landmass.

thanks, its a pitty that telstra is so expensive they charge $30 for 225meg and optus is $30 for 1 gig

Problem with 3G Coverage in Sweden / Tele2

Hi,
is there anyone else that have problem with the 3G coverage in sweden? I'm using Tele2. Especial when the phone is "all clean" like after a rom update or hard reset.
On places i know there is 3G coverage it only says GSM, i have try the band settings and then i got 3G , BUT when it's out off 3G range i have no signal.
I tried my sim card in a Sony Ericsson, then i got full 3G coverage on the same spot. I got a new sim card, and no luck with that.
My friend had same problem with his phone, using Telenor. The strange thing is when we played around with the settings and left the phone on WCDMA a few days, then shift back to Auto in Network type it seems to work pretty good UNTIL i got the new rom. I tried the same metod and had no luck this time.
Anyone else that have experianced problem with 3G coverage in Sweden?

I experience the same problem with Telia. I had no problems before the last ROM-upgrade that came in april. Now the reception is very weak and the signal is just one dot in places there it was full before the upgrade. Please keep in touch if you find a solution.

I got the same problems and havnt done the new rom update yet, i think the 3g reception just was this bad and never thought about maby its the phone.. So if its someway to solve it id be very happy to know

As far as I know rom has nothing to do with it. Upgrade your radio

I think i found a solution that works.
I call a few people and found out this, go into Phone Settings, found the tab Network, put the "Network Selection" to Manual, press "Set Networks", wait a for a moment and when you got the list, move and check "Sweden 3G" (i got 2 of them) to the top of the list and after then put you provider below Sweden 3G, i got 6 Tele2 under and make sure that all are checked. So my list looks like this, (make sure that you have 3G on the spot you 're at when searching for networks)
Sweden 3G
Sweden 3G
24007
TELE2
TELE2
TELE2
TELE2
TELE2
After this i got 3G right away! And i have seen a gsm signal also when i lost the 3G.
Sweden 3G is a "network" that all 3G providers in sweden use. Then it up to your provider to put up more antennas for better coverage. So if you using Telia,Telenor,3,Tele2 etc you should use Sweden 3G.
It must be a problem with the "Auto search network" thing in HTC. The HTC Support lady told me that she got some calls about this thing, and not only for Touch HD.
I Tried with GoogleMaps on the way home from work, and it works perfect, and at last i got the speed of the map update thru 3G .. Realtime at Satellite View.
Tell me if it worked for you guys.

drgregur...you need more people to call.
drgregur...you need more people to call.
Tele2 and Telia(TeliaSonera) has their own 2G/GSM networks but share their 3G Network called Sweden 3G (SVENSKA UMTS NÄT) between themselfs.
Telenor inherited the old 2G/3G Network from (Europolitan later bought by) Vodafone who fled the Swedish scene years ago.
3 (Tre/Three) Has its own UMTS/3G network, but no own 2G network.
As you are a customer in this mixed Tele2/Telia network, you need a 64K SIM card. Speak to your customer service, and they will be able to help you.
I know that at least Telia is blocking less than 64k SIM cards in their 3G network.
Svedis
(Swedish)

I cahcked, and i got the 64k simcard already. Same problem, seems to be some problem with the phone. My friend uses telenor and got smiliar problem. I running on my solution that i wrote above and it works.

coverage gsm problems. gsminstallations.co.uk
solve any problems with weak GSM coverage. to enter:
ww.gsminstallations.co.uk

3G or HSDPA on Aria in South Africa

Howzit
I've noticed there are a few South Africans on this forum. Anyways I have an HTC Aria which I brought in USA on AT&T's network. When I got back home in SA my brother (who has a HTC Hero) helped my flash the phone, or root, or whatever its called. Bottom line is the phone is now unlocked and working on Vodacom network and its running Froyo 2.2 100% no problems with apps or anything.
The major problem I am having is network related. I can't seem to get 3G or HSDPA on my Aria. My brothers Hero get's HSDPA signal no problem, the only thing my phone displays is a "G" above the signal meter. I've got Vodacom settings and I can connect to the internet with my phone, but it's slow cause it's only GPRS.
If I go to settings and change Network Mode to WCDMA only, then I don't get any service at all.
Can anyone help out?
Regards!