Database Users

3g problems

Hi. Newbie in this forum. Bought an htc tytn from u.s. but am from Phil using smart carrier with gsm band at 1800. after going thru sev topics, properly identified device as Herm200 rom:1.18.255.3 07/22/06 extrom:1.18.255.106 radio1.03.03.10 protocol32.34.7010.01H.
All phone features working perfectly except for 3G. Smart carrier people cannot help. What could be wrong. Vendor says 3g works on 2100 band. Confusing statement. What can be done? Connects to umts but when video call is pressed will not connect.

Which carrier are you on again? Smart Carrier? .. From what I know no carriers in the US support video calling .. Also, Cingular is the only GSM carrier in the US with 3G which runs on the 1900Mhz band ..
also .. what does your phone display while connected "G" or "U" ... what are your phone band settings .. can you also goto dslreports.com/mspeed and see what speeds are you getting ..

According to GSM world SMART (a Philippine operator) uses UMTS 2100, which your TyTN does definitely support.
Have you checked if your SIM card is 3G-enabled? Most 3G networks require special USIMs for 3G usage.
I just learned, that Cingular uses UMTS 850 and 1900 to be exact. According to the American HTC website the Cingular 8525 supports "Tri-band UMTS/HSDPA high speed wireless data network support (2100MHz and 850/1900 MHz), Quad-band GSM®/GPRS/EDGE worldphone".
Does anyone know if there is a special hardware version, that supports UMTS850 & 1900 or will my European TyTN work on those networks, too?

TyTN is tri-band UMTS .. 850/1900/2100 .. so it should work on these networks without any issues ...
And my bad .. didnt realize that you are trying to use the TyTN in Phillipines ..

You should also check, if the called party has a 3G signal, while you call him. Further make sure video calls are activated by your network operator.

3g problems in the philippines
Everything you guys mentioned in order(am in a 3g area calling a 3g enabled party with a 3g sim card). Even the tech staff behind Smart Communications cannot make it work. Displays U and u. But video call cannot push thru even if pic on front camera shows. There is 1 thin line( or command?) stopping it from connecting. My last option is to borrow my friend's unit and see if her unit's 3g works here then it's my device that's a problem. Thnks for the input. Keep it coming.
Herm200 qwerty rom:1.18.255.3
07/22/06
extrom:1.18.255.106
radio1.03.03.10
protocol32.34.7010.01H.

Hi. I don't know how they did it but Smart Communications did it! Apparently and ironically their 3g sim card is not compatible with the htc tytn but their regular sim is. Thanks all.

are u using 3G now in Phil ?
Is there a Globe perpaid 3G simcard ?

3g problems no more
Hi everyone. After my first thread i have finally got everything on my tytn working: 3g, mms, internet, phone. The problem was on the settings. Smart and Globe, the primary carriers in the Philippines can both work on the phone if the settings are right.

sectorlord,
yes there is 3g and hsdpa along with gsm and gprs and wap in the philippines. and yes you can buy globe prepaid 3g sim card.

glad to hear you've got your problems solved jjc!

3G/UMTS Issue

I just bought a HTC Dual Touch, traded in a Cingular 8525. But I cannot get the DT to detect the 3G network that my 8525 did. So right now I can only use the edge network (slower) and this phone is supposed to be twice as faster as the 8525. Any thoughts ???

um... hv u consulted ur phone network service provider?

3G/UMTS
Yes I pay the extra fee for internet use with my internet user, and was activated on my Cingular 8525. I dont know why my dual touch doesn't detect the 3G network

can't they provide you with settings parameters, such as access entry point and etc, so that you can add a new connection manually?

I've also noticed this in moving from my tytn to my touch dual. I tested with them sitting side by side and identical settings. It'd be nice if it was just a problem with software or settings, but I figured it was the move from a quad-band phone to a tri-band one, and that the 3G stuff runs over the one I lost (850Mhz).

the 8525 is quad band gprs, tri band UMTS/HSDPA
Touch dual it tri band gprs, single band UMTS/HSDPA

canadian student said:
the 8525 is quad band gprs, tri band UMTS/HSDPA
Touch dual it tri band gprs, single band UMTS/HSDPA
Click to expand...
Click to collapse
Also, looks like the TyTN II is the only HTC device which has 850/1900/2100 UMTS bands. All other latest models (Touch, Touch Dual, Touch Enhanced, Cruise, S730, etc) has only 2100.

I dont know where you are but where I live cingular/AT&T uses the 850 band.

experiencing same problem and the reason is the dual is configured at 2100mhz waiting for a radio fix or something to help us go down to 850 as well.

from what i've heard there is a version touch dual 850 which works on the 850mhz band, if we can get the radio from that model maybe it can help our situation.

ok so australia is on a 850mhz network and telstra has the touch dual working on there 3g, do you guys think if we load the australia rom it would work or would we probably need the radio as well?

how would you find out if you have that different version?

i've been checking telstra's web page for specs but they match up exactly so maybe its just a radio change.?

Did anyone ever find out if a radio update to the original Touch Dual would allow quad band support and 3G bands for US frequencies?

erandhawa said:
experiencing same problem and the reason is the dual is configured at 2100mhz waiting for a radio fix or something to help us go down to 850 as well.
Click to expand...
Click to collapse
Does anyone knows how to download Australia rom on touch dual

I have the same problem, I have a 20 key dual and can't use it. Works great in Indiana but, when I'm at home in Ohio it's dead I think the towers around my home are on the old network. I can only use the quad band phones. Bought a Cruise and works fine other than the Dual is just so sexy I hate not using it.

i have the u.s. version of the dual distributed by Best Buy, my problem is that it doesn't show the H logo for HSDPA in places where my AT&T Tilt always did, and I do have HSDPA enabled on the Dual.

3G on HTC TOUCH HD In NYC

Not trying to start any problems with my first posting but, The 3G icon on my touch hd has change a few times during since I purchased it, Does anyone know if this has been caused by any changes with EDGE.

What do you mean by has changed a few times? You never got 3G in New York did you?

The 850mhz bandwidth was converted from 2G to 3G. http://wmpoweruser.com/?p=2195
"AT&T is apparently changing the 2G and EDGE band, from its current 850Mhz to the weaker 1900Mhz. What that means, is that devices without 3G capabilities, like the original iPhone, will have to cope with the reduced coverage that the new 1900Mhz band has. In the other hand, devices supporting 3G networks like the AT&T Fuze, Tilt, Epix etc, will only benefit from this upgrade, as the 850Mhz band provides much better coverage, especially indoors."
Are you really getting a 3G signal in NYC? If that's the case I'm buying one

My Edge (E)icon has turned to G on about 20 occasions since purchase two week ago.Its not a steady G but will last about two minutes and then goes back to E

Interesting that you posted this. I am using my THD in NYC and NJ areas with T-Mobile USA. I have also noticed that the "E" icon on my THD had changed to "G" at some areas in NYC. But I have not noticed any difference in the data speed.
I just thought that my phone is able to acknowledge the T-Mobile 3G signal, but does not have to facility to access it. I do not know the technicalities behind it.

Isn't the "G" icon for a slower connection than EDGE? i.e. GPRS

yes!!!! now we have firm confirmation that touch hd is capable of 1G and 2G (EDGE)

buggybug0 said:
yes!!!! now we have firm confirmation that touch hd is capable of 1G and 2G (EDGE)
Click to expand...
Click to collapse
That is fricken HILARIOUS...!!!

bugsykoosh said:
The 850mhz bandwidth was converted from 2G to 3G. http://wmpoweruser.com/?p=2195
"AT&T is apparently changing the 2G and EDGE band, from its current 850Mhz to the weaker 1900Mhz. What that means, is that devices without 3G capabilities, like the original iPhone, will have to cope with the reduced coverage that the new 1900Mhz band has. In the other hand, devices supporting 3G networks like the AT&T Fuze, Tilt, Epix etc, will only benefit from this upgrade, as the 850Mhz band provides much better coverage, especially indoors."
Are you really getting a 3G signal in NYC? If that's the case I'm buying one
Click to expand...
Click to collapse
What this means is that us in the usa better hope that we can enable 3G on the HD soon.

ya. even if tmobile does require both bands, one for down and one for up, it'd be nice if only 1 workded (down) and we were able to at least be able to DL quickly or something. any speed boost is better than none

Just to throw it out there:
Don't know if it is 3G but my "E" changed to "G" on few occasions, for few minutes here in LA, CA (T-mobile). I didn't sample the connection speed, however; thus, wasn't able to tell any difference with the download speed. Edge is good enough for my usage, tbh.
--cheers

aabye said:
Just to throw it out there:
Don't know if it is 3G but my "E" changed to "G" on few occasions, for few minutes here in LA, CA (T-mobile). I didn't sample the connection speed, however; thus, wasn't able to tell any difference with the download speed. Edge is good enough for my usage, tbh.--cheers
Click to expand...
Click to collapse
G = gprs 1G which is not 3G and it's slower than Edge 2G....

When I look at the G settings
Its says GPRS,3G

aabye said:
Just to throw it out there:
Don't know if it is 3G but my "E" changed to "G" on few occasions, for few minutes here in LA, CA (T-mobile). I didn't sample the connection speed, however; thus, wasn't able to tell any difference with the download speed. Edge is good enough for my usage, tbh.
--cheers
Click to expand...
Click to collapse
You guys...these are the icons you'd expect to see on your HD for GSM coverage in order of speed:
G - Normal GPRS data
E - Enhanced Edge data
3G - 3G coverage
H - HSDPA, 3G turns to HSDPA on some networks while downloading data then switches back to 3G a few seconds after data use.
If you are seeing a G on the top bar, it means the HD is in the slowest GPRS data rate mode.

Thanks for the clarification, guys; I thought so. Oh well, no need for wishful thinking, then. 2G or not 2G...blah, curse you Hamlet!
--'night

Matterhorn said:
You guys...these are the icons you'd expect to see on your HD for GSM coverage in order of speed:
G - Normal GPRS data
E - Enhanced Edge data
3G - 3G coverage
H - HSDPA, 3G turns to HSDPA on some networks while downloading data then switches back to 3G a few seconds after data use.
If you are seeing a G on the top bar, it means the HD is in the slowest GPRS data rate mode.
Click to expand...
Click to collapse
max speed technically...(at least in Germany)
GSM:
G --> 56kps (0,05MBit/s)
E --> 256kps (0,25Mbit/s)
UMTS:
3G --> 384kps (0,38Mbit/s)
HSDPA --> 3,6; 7,2; 14.4 Mbit!!! (depending on operator) --> sometimes called 3.5G
LTE (long term evolution) --> 4G (Generation)
coming in 2010 from 25Mbit onwards
using opera, just for surfing, i think EDGE is enough. (without using flash in opera)
regards
irm
p.s. @galaxys: the old analog network is to be considered as the 1st generation; GSM (incl. EDGE) is the 2nd generation. EDGE is some sort of speed upgrade like HSDPA for UMTS.
-

Blacqsmith said:
Its says GPRS,3G
Click to expand...
Click to collapse
Your saying that it said 3G on the top of your screen not just G? If so can you post what rom/radio you are using?
You can find this in settings/system/device information

Blacqsmith said:
Its says GPRS,3G
Click to expand...
Click to collapse
Is this on the top bar or is it the popup network setting bubble? Take a pic for us...

There is a setting, probably hidden and changable via Advance Config and/or HD Tweak where if a network has 3G capability then it shows "<network> - 3G" (I disabled it via one of them)
This is regardless of whether your phone itself can handle the 3G network, which in the case of Touch HD it cannot as the device does not support the frequency of US 3G bands
Mine shows "O2 UK - 3G" for this reason regardless of whether it says G, E, 3G or H at the top of the screen.
Additionally, the "generation" things are as follows:
- - GSM - 1G
G - GPRS - 2G
E - EDGE - 2.5G
3G - UMTS - 3G (surprise surprise)
H - HSDPA - 3.5G

Signal Strength with AT&T and Omnia 2

Does anyone know why my Omnia 2 gets weak signal strength on At&t. I rarely get the 3g network and, at most, get 1 bar. However, the internet works fine and I love the phone but don't know if I need to go to Verizon to get better reception.
Tried At&t support but, other than upgrading the sim card, they won"t do anything with a non-at&t device. And since it was bought before the phone was launched in the U.S. I can't get support from Samsung. Are there some settings on the phone that can be changed to improve reception? Any ideas would be greatly appreciated - thanks.
Here's the network specs for the phone: GSM/GPRS/EDGE 850/900/1800/1900 MHz, UMTS 850/1900 MHz, HSDPA 7.2Mbps, HSUPA5.76 Mbps

JohnHere999 said:
Does anyone know why my Omnia 2 gets weak signal strength on At&t. I rarely get the 3g network and, at most, get 1 bar. However, the internet works fine and I love the phone but don't know if I need to go to Verizon to get better reception.
Tried At&t support but, other than upgrading the sim card, they won"t do anything with a non-at&t device. And since it was bought before the phone was launched in the U.S. I can't get support from Samsung. Are there some settings on the phone that can be changed to improve reception? Any ideas would be greatly appreciated - thanks.
Here's the network specs for the phone: GSM/GPRS/EDGE 850/900/1800/1900 MHz, UMTS 850/1900 MHz, HSDPA 7.2Mbps, HSUPA5.76 Mbps
Click to expand...
Click to collapse
Try changing your band settings to WCDMA then 850+1900. Works great for my Touch HD T8285.

almost there - thanks
Thanks for your reply. But, after surfing the net I still can't figure out how to change these settings on the Omnia 2, ok I don't know how to do it on any phone. Is this something easily done, and if so, how?

JohnHere999 said:
Thanks for your reply. But, after surfing the net I still can't figure out how to change these settings on the Omnia 2, ok I don't know how to do it on any phone. Is this something easily done, and if so, how?
Click to expand...
Click to collapse
Not sure on your phone but on mine go to settings, then phone, then band settings.

no band settings there either
Not that easy. I get phone, then settings, then the options are general, voice call, video call and message.
General sub folders are: call cost; caller id; own number; fixed dialing; auto answer; closed user group
Voice Call sub folders are: call barring, call forwarding, call waiting
Video Call - n/a
Message sub folders are call broadcast message, wap push message, voice mail, send text message options
I tried looking at the connections menu which yields:
My Internet - add a new modem; edit my proxy server; manage existing connections.
Manage existing allows you to change from media net or other connections and when you do that there are no options for changing band. Also if you try to create a new connection there is still no mention of band.
http://forum.xda-developers.com/images/smilies/frown.gif

I am not sure if your phone has 850mhz, as far as I Know the omnia 2 i8000 has 900/1900/2100 compatibility and maybe that is why you are getting so weak signal,

Only the Bell Canada Omnia2 has 850mhz + 1900mhz so unless you have this one it won't work well with at&t 3G.

rob3rtx said:
Only the Bell Canada Omnia2 has 850mhz + 1900mhz so unless you have this one it won't work well with at&t 3G.
Click to expand...
Click to collapse
This is true, I have the GT I8000l version and the band settings are in the Omnia Settings/Network Settings/Band settings menu -- Mine is set to Automatic, though there are other choices including the WCDMA, GSM 900/1800 and GSM 850/1900. You must also enable HSPDA setting as well (same Network menu) and then reset your phone.
I get Great 3G+ / HSPDA speeds almost everywhere around Harrisburg, PA "EXCEPT" in my own HOME location (only Edge ) Just that I am behind a mountain so.....
Anyway, this lack of Home location 3G+ is causing me to place my Omnia 2 (Bell Canada version) up for sale as I was expecting 3G in my own home !!!! (probably going to Ebay this weekend. The phone is great though and the screen (OLED) is INCREDIBLE !!! I am running SPB mobile shell 3.0 (Lite rom installed) so phone is quite zippy without the widget mess though the original Bell rom can be reinstalled. ( I have on DVD ) Really ticked though about the lack of 3G* at home so I may be looking for HD2 or such --and settle for EDGE speed.
Thanks to XDA developers for considering and supporting some Non HTC phones such as OMNIA 2

Not true AT ALL!
rob3rtx said:
Only the Bell Canada Omnia2 has 850mhz + 1900mhz so unless you have this one it won't work well with at&t 3G.
Click to expand...
Click to collapse
I have the original Omnia II with the 1900mhz band and have not had a single problem with excellent 3G speeds in Chicago and surrounding suburbs.
I'm getting the exact same signal strengths I was getting when I had the ATT Fuze - which does have BOTH the 850 and the 1900 mhz bands.

technillion said:
I have the original Omnia II with the 1900mhz band and have not had a single problem with excellent 3G speeds in Chicago and surrounding suburbs.
I'm getting the exact same signal strengths I was getting when I had the ATT Fuze - which does have BOTH the 850 and the 1900 mhz bands.
Click to expand...
Click to collapse
Chicago might primarily be 1900mhz but Dallas (my home) and probably where the original poster is located is 850mhz so the i8000L from Bell would be a better choice and probably for everyone else so you could never be limited to 1900mhz.

CAL0613 said:
This is true, I have the GT I8000l version and the band settings are in the Omnia Settings/Network Settings/Band settings menu -- Mine is set to Automatic, though there are other choices including the WCDMA, GSM 900/1800 and GSM 850/1900. You must also enable HSPDA setting as well (same Network menu) and then reset your phone.
I get Great 3G+ / HSPDA speeds almost everywhere around Harrisburg, PA "EXCEPT" in my own HOME location (only Edge ) Just that I am behind a mountain so.....
Anyway, this lack of Home location 3G+ is causing me to place my Omnia 2 (Bell Canada version) up for sale as I was expecting 3G in my own home !!!! (probably going to Ebay this weekend. The phone is great though and the screen (OLED) is INCREDIBLE !!! I am running SPB mobile shell 3.0 (Lite rom installed) so phone is quite zippy without the widget mess though the original Bell rom can be reinstalled. ( I have on DVD ) Really ticked though about the lack of 3G* at home so I may be looking for HD2 or such --and settle for EDGE speed.
Thanks to XDA developers for considering and supporting some Non HTC phones such as OMNIA 2
Click to expand...
Click to collapse
I loved the Omnia 2 but the lack of Roms and not having xda support (not such much anymore now i guess) made me sell it and go back to my Rogers Magic. I'll probably wait for the HTC Obsession or maybe the HTC Bravo as my next phone i definitely wanna check out Windows 7 when it comes out.

technillion said:
I have the original Omnia II with the 1900mhz band and have not had a single problem with excellent 3G speeds in Chicago and surrounding suburbs.
I'm getting the exact same signal strengths I was getting when I had the ATT Fuze - which does have BOTH the 850 and the 1900 mhz bands.
Click to expand...
Click to collapse
can you post your network settings?

I've had pretty good reception in the NYC area on 3G for the past 6 months... until today. Now my phone can get 3G and 3g+ reception but I can't get any data over 3G anymore. When I step down to EDGE, I can get data again. iPhone users seem to be fine. Anyone else having these problems in the NYC area?

ATT 3G settings with Topaz O2

Hello,
i've got a Germany Topaz with an original O2 Rom (6.5), and am currently in New York. I've inserted an ATT sim card, and the topaz came up asking whether it should install the ATT settings, which it then did.
I'm able to get a connection fine, but only with Edge, not 3G. The whole greater Manhattan area is 3G covered, so i should be getting a faster connection.
I'm wondering whether there is something i need to do to activate 3G? Anyone have any ideas why i can't get a 3G connection?
thanks.

Doesn't O2 Germany use 900MHz UMTS, not 850MHz & 1900MHz as AT&T? So your Topaz is likely not an 850MHz (& 1900 MHz) UMTS model - will be able to use only GSM.

Ok, thanks for that. But i thought the Topaz has the same frequencies as the Germany Kaiser, and i used that 2 years ago in California, with ATT, and had 3G almost always. Strange.

You are aware that there is a variety of models/frequencies specific to local markets?
What is the model shown under the battery: eg TOPA110 T5362?
Then do a search for that model and compare with the (UMTS/HSDPA, not GSM) specs for AT&T Pure:
eg http://www.pcmag.com/article2/0,2817,2353835,00.asp