Database Users

random lockups

Is anyone else getting random lockups on their phone? it seems like no matter what rom i use it locks up at least once or twice a day. it seems that sense is the only thing that does lock up, as i cant hit the home button and have it go back to it.
anyone?

yeah, it happens to me too...to the point I have to remove the battery

Same here, it usually locks up once every 24 hours or so, and most times it's not even a full lockup, just the homescreen does. cause i can hit the windows button, and end button will lock the phone, just the main Today screen. Sometimes time fixes it, and it'll fix itself. but most times i take battery out

It all has to do with sense.....Horrible i know

eosrider said:
Is anyone else getting random lockups on their phone? it seems like no matter what rom i use it locks up at least once or twice a day. it seems that sense is the only thing that does lock up, as i cant hit the home button and have it go back to it.
anyone?
Click to expand...
Click to collapse
I have had the same problem sense I purchased on Mar 24th, after trying to restore the devise 4 times within a 2 week period, I finally took it back and exchanged it for a new one, less than 24 hours, the new one froze up on me too. I searched through many forums such as this, and found that many users are having the same problem, I also read in one that the cause may be in the SD card that comes with the devise (the way it's formatted for use with it), so, 4 days ago, I removed the SD card, and the devise has worked flawless, no freeze ups, and for the last 2 days, I have not turned the devise off, and still no freeze ups. I plan on giving it a week, and if it does not freeze up on me, I'll put the card back in. I reformatted the SD card to get rid of the Double twist program, and the other apps such as the demo games, and put my music, Documents, and Photos back on it, hoping that it will work as a normal SD card when I put it back in.
Give it a try as I did, it just may be that simple fix everyone has been looking for.
Also, just for info, I'm running the stock USTMO ROM, with Cookies Home tab version 1.7 on it, Awesome and Flawless, if you don't want to flash a new ROM, you have got to at least install this add on.
I'll keep you posted on whether or not my test is successful or not

Same here
I've hard reset this thing, seriously, 20 times. Same setup as yours. I will try the sd card removal. Thanks for sharing the info.
depgary said:
I have had the same problem sense I purchased on Mar 24th, after trying to restore the devise 4 times within a 2 week period, I finally took it back and exchanged it for a new one, less than 24 hours, the new one froze up on me too. I searched through many forums such as this, and found that many users are having the same problem, I also read in one that the cause may be in the SD card that comes with the devise (the way it's formatted for use with it), so, 4 days ago, I removed the SD card, and the devise has worked flawless, no freeze ups, and for the last 2 days, I have not turned the devise off, and still no freeze ups. I plan on giving it a week, and if it does not freeze up on me, I'll put the card back in. I reformatted the SD card to get rid of the Double twist program, and the other apps such as the demo games, and put my music, Documents, and Photos back on it, hoping that it will work as a normal SD card when I put it back in.
Give it a try as I did, it just may be that simple fix everyone has been looking for.
Also, just for info, I'm running the stock USTMO ROM, with Cookies Home tab version 1.7 on it, Awesome and Flawless, if you don't want to flash a new ROM, you have got to at least install this add on.
I'll keep you posted on whether or not my test is successful or not
Click to expand...
Click to collapse

depgary,
Thanks for that bit of information. I went ahead and formatted my my sd card today. (Fat32, 32kb allocation unit size.) the phone hasn't locked up yet. i feel that by this amount of time i would have seen one. i'll post another reply if it locks any time soon. thanks guys!

eosrider said:
depgary,
Thanks for that bit of information. I went ahead and formatted my my sd card today. (Fat32, 32kb allocation unit size.) the phone hasn't locked up yet. i feel that by this amount of time i would have seen one. i'll post another reply if it locks any time soon. thanks guys!
Click to expand...
Click to collapse
Well, It's been 6 days and no freeze ups with the SD card removed, tomorrow I'll put the reformatted SD card back in and test it further, so far, so good

Here's a question: Do you think T-Mobile put the fastest SD cards on the market in this phone?
I simply changed the provided card for one that I purchased a week or so before I got the phone on launch day. No problems.

The ones Tmobile put in there are cheap class 2 cards. Reformatting the card has seemed to help. You would probably have better luck with a class 6 card. I'm going to wait till the price of the 32gig cards come down then get one.
EDIT: OK so I reformatted my card and its only showing 14gigs of storage, I know its not going to be exactly 16gigs of storage but I should have more than that. Anyone else have this issue?

depgary said:
I have had the same problem sense I purchased on Mar 24th, after trying to restore the devise 4 times within a 2 week period, I finally took it back and exchanged it for a new one, less than 24 hours, the new one froze up on me too. I searched through many forums such as this, and found that many users are having the same problem, I also read in one that the cause may be in the SD card that comes with the devise (the way it's formatted for use with it), so, 4 days ago, I removed the SD card, and the devise has worked flawless, no freeze ups, and for the last 2 days, I have not turned the devise off, and still no freeze ups. I plan on giving it a week, and if it does not freeze up on me, I'll put the card back in. I reformatted the SD card to get rid of the Double twist program, and the other apps such as the demo games, and put my music, Documents, and Photos back on it, hoping that it will work as a normal SD card when I put it back in.
Give it a try as I did, it just may be that simple fix everyone has been looking for.
Also, just for info, I'm running the stock USTMO ROM, with Cookies Home tab version 1.7 on it, Awesome and Flawless, if you don't want to flash a new ROM, you have got to at least install this add on.
I'll keep you posted on whether or not my test is successful or not
Click to expand...
Click to collapse
I would like to try this myself. does anybody know what class card comes with the new motorola droids? I'm thinking of switching out my card with girlfriend's.

SEscobedo said:
I would like to try this myself. does anybody know what class card comes with the new motorola droids? I'm thinking of switching out my card with girlfriend's.
Click to expand...
Click to collapse
droids come with a 8gb.
Still without issue, no lockups.
I also noticed that it was only 14.x gb free. i think its normal though.

eosrider said:
droids come with a 8gb.
Still without issue, no lockups.
I also noticed that it was only 14.x gb free. i think its normal though.
Click to expand...
Click to collapse
I think you are wrong as she just got the phone and it definitely has a 16gb card.

defective phone
i think the ramdom lock-ups are associated with the phone and not the custom ROMs. i've flashed about 6 different TMO-US rom from here and they all lock up my phone. so they all can't be bad, right? well, the other thing i noticed was that when it did lock up, i could feel the bottom-half of the phone was hot, right below the battery cover. i think my phone is defective because if i multi-task, it gets hot then locks up. i'm going to return it for a new one. anyone else have this problem?
nick714

depgary said:
Well, It's been 6 days and no freeze ups with the SD card removed, tomorrow I'll put the reformatted SD card back in and test it further, so far, so good
Click to expand...
Click to collapse
Well folks, I put the reformatted SD card back in, while I was scrolling through my pictures testing out the card, guess what, the devise froze up, had to reset it, about 4 hours later, while going through the pictures again, it froze up again, reset it. Then, as before, after a long charge, the phone would not wake up, had to reset again, that's 3 times sense I put the SD card back in. To test the card out thoroughly, I watched Transformer part 1 to the end, and no freeze up, so I cannot say if the SD card is bad, I'm getting ready to try a new card now.
The problem may be with the Devise's SD driver. Another thing I noticed is that with the card out, the battery lasted a good 50% longer
This is just my test, but, it seems to me the devise runs better without the SD card installed.
I'll return with an update after the new SD card test run
****Update: Tried the new SD card, the devise froze up while scrolling through the pictures. I don't believe it's the SD cards, seems like a glitch in the SD hardware or the SD driver. My devise works just fine without the SD card installed, who would think that it may be the SD drivers causing the freeze ups. I wonder how long it will take for HTC or WinMo to accept and fix the problem.
Is there a developer on this thread that can come up with a fix, or a better SD driver software?

nick714 said:
i think the ramdom lock-ups are associated with the phone and not the custom ROMs. i've flashed about 6 different TMO-US rom from here and they all lock up my phone. so they all can't be bad, right? well, the other thing i noticed was that when it did lock up, i could feel the bottom-half of the phone was hot, right below the battery cover. i think my phone is defective because if i multi-task, it gets hot then locks up. i'm going to return it for a new one. anyone else have this problem?
nick714
Click to expand...
Click to collapse
Same here, the back of my phone would be hot as well, try removing the SD card for a few days, as I did, and see if your phone stops freezing up, mine seems to work great without the card installed, and the battery last longer.

will buy a new one and see
i def think its the card, maybe it gets hot when you charge/ run heavy apps like wifi and when it goes to read the card it miss reads and freezes, cause i install all apps on my card as to not clutter the fone just yet, i will def be buying a new sdcard and probably swapping out cards hahaha and returning old stock one. hahah thus having a sweet better class 16g card for free

I get frequent lockups with Sense, but when I switch to the standard Winmo interface, it never locks up. I don't think it's the memory card as much as HTC's sense.

lock up exiting messaging
I have had the phone since the 14th, I am running the stock T-Mobile USA rom (not flashing another rom until I decide if I'm going to keep the phone) The only time that I have had the phone lock up is when exiting the messaging tab on Sense.
It seems to have started after I updated the myphone application in order to back up text messages.

Phone keps freezing

This is starting to become a constant issue and very annoying that i have to turn my phone off and back on. Also it lags like crazy and yes i check task manager nothing is open. This phone is an amazing piece of hardware but has a terrible software built into it...WHy the **** didnt HTC fix these issues when they released it on T-mobile they had 9months...

do an experiment. Try taking out the Micro SD card for a day and see if it still is having latency issues.

Mine only does that because my sd card is full of music and gps software. So it's to be expected if yours is the same. I was told by HTC if I want to keep music on my phone I should have it on the phone and not on the sdcard. Because every time you plug it in or turn it off it forgets where the music is stored on the card and what music is on there and has to refile everything.

Yes, It's the sd card...it sucks!

secano said:
Yes, It's the sd card...it sucks!
Click to expand...
Click to collapse
what kind of sd card do you use?

Why does it freeze so much? how do i fix this problem?

KidTech said:
Why does it freeze so much? how do i fix this problem?
Click to expand...
Click to collapse
Did you do what SEscobedo suggested?

i upgraded to a class 6 sd card and the lagging has stopped. the only lag i get now is just during texting/sms

josemedina1983 said:
what kind of sd card do you use?
Click to expand...
Click to collapse
the class 2...

Terrible Phone
My first phone kept freezing even after I Master Reset it. I did that 3 times. My sd doesn't have anything on it except for the preloaded pictures that were already there. To keep my phone from freezing, I have to "End All Task" every time i use it. It still froze. This became so annoying. Finally, i got fed up. I felt i got a defective phone. I went back to the TMobile store and got the phone replaced... Got my second phone.... was so relieved... for a few days only!!!! Until the second one got defected too. The vibrator stopped working and the weather sense thing was weird. It kept displaying a moon when it's like mid-day with the sun out bright and shiny. Browsing the web was hell. I Master Reset it.... same thing... today, I went back to TMobile to return the phone. Don't be fooled by the looks... the inside is rotten!

Windows Live/Hotmail.
KidTech said:
This is starting to become a constant issue and very annoying that i have to turn my phone off and back on. Also it lags like crazy and yes i check task manager nothing is open. This phone is an amazing piece of hardware but has a terrible software built into it...WHy the **** didnt HTC fix these issues when they released it on T-mobile they had 9months...
Click to expand...
Click to collapse
I use to have freezing issues as well until I stopped windows live/hotmail from synching my mail automatically. I have my hotmail setup manually now. I've not had any freezing for several days now and I do not have to close ant apps with task manager. In addition, my battery life is greatly improved.
By the way, I am using the sd card that came with the device. Hope this information helps.

Thats the thing i dont have my email set up to automatic, i have gmail set up on manual...

My phone never freezes anymore. I upgraded to a ROM that gets rid of the HTC messaging client. Thank God!

I hate Microsoft's messaging client and i like HTC's client, so i don't want to turn it off but it is so slow if you have lots of messages.

my phone was freezing every day and even did a few resets and nothing. finally flashed a cooked rom and almost all the problems went away. i started out with energy's rom and that thing was crazy fast, no more lag at all. now im on dutty's (just because its oem looking) and its fast and problem free, phone never lags and never freezes on me like it used to and its just as fast as energy's. so i suggest that to everyone here having problems. since i was in the same boat. im still using the oem sd card also.

Phone Keeps FREEZING!!! What the heck Samsung?!!!

My galaxy S freezes out of the blue, and i can't even turn it off. Sometimes i look to check the time, and noticed the phone is turned off. Both problems are only corrected by taking out the battery, and putting it back in...and then waiting for it to happen again!
Is this a software issue that 2.2 will fix? Should I exchange for a new one, or will all of them have the same problems, if bought from the same place? (Best Buy in Vancouver Canada)

either your battery is not good, or your got a defective phone
the new SGS out of the box works smooth
what is your firmware version?
type in
*#*#1234#*#*

Sounds like a bad phone. I got mine from one touch in delta and it has been perfect. Return asap and get yourself a working unit.
Sent from my GT-I9000M using XDA App

Thought you meant lag. Mine lags a lot (stock firmware) and sometimes "freezing" seems the word.
But no, that's not it. Perhaps you can try a hard reset and check your sdcard too, something isn't ok.

I'm actually experiencing the same issue. My phone goes black and seems to be happening more in low wireless connection areas. Like in a mall. With the the *# code I get I9000UGJG9.

if you have LAG issues, install the one click lag fix in the development area
problem solved

Its not LAG issues it a complete freeze issue. My phone goes black like standby mode and will not come out of it. The only fix is a battery pull or holding the power button for 6 seconds. The same issue as the op.

TDS1234 said:
Its not LAG issues it a complete freeze issue. My phone goes black like standby mode and will not come out of it. The only fix is a battery pull or holding the power button for 6 seconds. The same issue as the op.
Click to expand...
Click to collapse
that is a factory defect
take it back, exchange it for a good one
this latest firmware is really good, you should not see anything like that

Allright will do. I figured as much I didn't want to bring it back I already purchased some apps. Guess I'll have to wait for my store to get some.

TDS1234 said:
Allright will do. I figured as much I didn't want to bring it back I already purchased some apps. Guess I'll have to wait for my store to get some.
Click to expand...
Click to collapse
you do not lose the Apps
once you log back into your Gmail account in your new phone, when you go into Android Market, they will remain in the Download section
those apps are saved in your Gmail account, not in the phone.
that's the cool thing about the android phones
so if you ever switch to say an HTC Android, or a Nokia Android, you can still re-install those apps (assuming they are compatible)

Oh sweet I wasn't aware of that. I sold a couple of the Galaxy S and I'm the only one with this issue as of yet. Hopefully it isn't a common one. I've been trying my best to convert Iphone buyers in most cases when I'm sold out to get this phone I just hope it delievers for my customers and they won't have the same issue as me.

Are u futzing with oclocking or changing CPU mode ? This causes hangs with black screen
Sent from my GT-I9000 using XDA App

I believe this same thing just happened to me. Plug in my phone to recharge it (got it 2 days ago, so the battery still runs out quick) then tried to activate it and Lock screen wouldn't disappear when sliding.

mrfocus22 said:
I believe this same thing just happened to me. Plug in my phone to recharge it (got it 2 days ago, so the battery still runs out quick) then tried to activate it and Lock screen wouldn't disappear when sliding.
Click to expand...
Click to collapse
you do know you don't just slide
you have to move the entire picture of the "slide" out of the phone frame for it to unlock
if you say only slide it partially, it will just bounce back and remain locked.
if you have thick fingers it wont work properly
you might be better off using the 3rd party unlock screens, specially the kinds that needs no sliding.

i have that issues nowadays too. randomly "freezes" on the black screen, i can call through my phone (ringing) but there's no notification / vibration or anything or sorts.
the only way is to reboot the phone and it'll randomly happen again after some time >.> and the call that i've just missed isn't showing on the call-log either.
i hope it gets better overtime or i'll just have to reflash!
ps. was fine before i tweaked my cpu settings in sleep mode, you might wanna disable that if you're using it.

Mine has the same problem and by the looks of things a lot of people have this issue. I called customer support and after sometime the rep admitted this and said it will be fixed in next build however I doubt that

Then there are probably lots of diff units out there. The phone shouldn't freeze unless you are using a beta/alpha firmware (pretty unlikely - i've tested more than 10 different firmwares without a freeze), or set the core clock of the cpu to a higher & unstable frequency (OC). people claim that their phone can do 1.2ghz - that's nice, but each chip has a different capability.

[Q] Is the 'suspend process' issue truly a mystery?

I have searched through XDA and read all the threads regarding the 'suspend process' issue. The specific issue is outlined in Issue # 11126 on the Google Code/Android project home...
http://code.google.com/p/android/issues/detail?id=11126
I am trying to get to the bottom of this, as best as possible. For all intents and purposes, this really appears to be a mystery. Ultimately, it appears as though there is (currently) absolutely no specific reason a to why 'suspend' runs wild until the device is rebooted.
My question is (I know we can all only speculate):
Is there any chance that this could be Google account-specific?
The reason I ask is, I've been doing some "testing," just to try and make sense of this for myself. Here is what I've done/come across thus far...
- My fiancee's first MT4G was a black one manufactured in Taiwan. It had the inferior LCD-SH-C2 screen. Her battery was draining VERY quickly - i.e. before noon, without using the phone for much else other than texting.
- I enabled USB Debugging for her, to "rule out" the init process issue.
- Even though she only had Handcent, Facebook and Angry Birds installed, I removed all of them, leaving only Watchdog.
- I factory reset her phone, twice.
- For all of the above, the device was not rooted. I have since rooted her phone via the steps in this thread.
I'm in the process of creating a new Gmail account for her, exporting ONLY her contacts and then using that account for her new MT4G (Plum) that's scheduled to arrive today. I'm actually thinking of NOT using her new Gmail account at first though, so I can use her original Google account on this new, clean device and see if the suspend issue persists.
I might just be wasting my time, but I enjoy doing this and I don't think it's a complete waste to try and find SOME constant here. Am I nuts for thinking it's tied to the Google account? The Google account seems to be a black box of sorts. There is more than just contacts, apps and settings, yet there is no "window" into everything else that comes down - e.g. I can't log in to Gmail and "configure" it to not restore her wallpaper or WiFi settings. So that's why I say it's a black box of sorts, since it's doing more in the background than we have control over.
Nothing is truly random, at least not in the context of Android and the hardware affected. There has to be some reason why users of various devices, either do or do not experience this issue. Whether it's a specific action or the something that differs between one person's action vs. another person's, there has to be SOMETHING that's triggering this on her device, yet never triggers it on mine. I guess I'm just trying to flush everything out and hope that discussing it will help rule out/rule specific variables.

Let me know what you find. This is driving me crazy! I charge my phone at night, so when I head to work it's at 100%. By the time I'm heading home (4-430pm)... the phone is around 15% battery.
Watchdog tells me suspend ranges from 5%-49% at any given time. I've never had suspend drop below 5% except on fresh reboot. I've noticed, though, after a reboot that the suspend process will slowly work its way back up to using lots of CPU cycles (it starts at, say, .2%, then 10 minutes later its 3%... 30 minutes later its 5%... an hour later its 9%). Battery just gets hotter and hotter due to this.
I'll be checking back to see what you find! Thanks!

mwelliott said:
Let me know what you find. This is driving me crazy! I charge my phone at night, so when I head to work it's at 100%. By the time I'm heading home (4-430pm)... the phone is around 15% battery.
Watchdog tells me suspend ranges from 5%-49% at any given time. I've never had suspend drop below 5% except on fresh reboot. I've noticed, though, after a reboot that the suspend process will slowly work its way back up to using lots of CPU cycles (it starts at, say, .2%, then 10 minutes later its 3%... 30 minutes later its 5%... an hour later its 9%). Battery just gets hotter and hotter due to this.
I'll be checking back to see what you find! Thanks!
Click to expand...
Click to collapse
According to XDA and Issue #11126, you're not alone.
What's really bugging me is that neither my first MT4G, nor its 1st replacement or its 2nd replacement, have ever done this. My fiancee's first phone did this. She is now using my 2nd replacement while she waits for hers to arrive (today). So a device that never exhibited this issue, over the course of at least a week of normal-for-me use, started exhibiting this issue for my fiancee maybe a day or so after using the phone.
I thought I had "solved" it when I didn't see it crop up the first day she used my replacement phone. She was quick to let me know I was incorrect.
So I've got serious pressure here - all of my MT4G's haven't exhibited the out of control 'suspend process' issue while I was using the devices, but with her, it does. <queue the jokes>
We own our own business, so we're in the same room all day long while we use our phones. I was the first to tell her, "it's something you're doing." I'm only repeating myself by saying that I blamed it on an app she installed or something she "did" to cause it. After factory resetting, what...2, 3 times...I'm starting to forget; after checking the apps that are installed (and removing all of them); after verifying every setting from USB Debugging, screen brightness, account sync, etc. I seem to at least be able to say, "every single setting, shortcut, widget, app or usage pattern, does not produce the issue on any device I have used with my Google account, whereas it does with my fiancee."
That's the most difficult part to get absolute - the usage pattern. She's doing such basic things though, but I know that even the slightest of difference can produce different results.
I will most certainly report my results, futile or not.

The only common denominator I've noticed so far is that it only affects Sense UI devices.

Chadastrophic said:
The only common denominator I've noticed so far is that it only affects Sense UI devices.
Click to expand...
Click to collapse
That seems to be the constant, to a degree. I'm seeing people state that they're having this issue on anything from the Samsung Galaxy S (i9000) to a Nexus running Cyanogen 6.1. That's people stating it though, so I'm not sure if they're actually experiencing the same issue or not.
I am biting my tongue, but I think I found another common denominator...I am going to post back in a coupla days once I've seen it last for this entire week.

hi,
i'm running cyanogenmod 6.1 on a desire hd and have been experiencing the suspend process problem exactly as described in this thread a nubmer of times now over the last week. so its definately not limited to devices running sense.
the only circumstances this behavior hasnt shown is when running 2g only with all other sorts of communications and sync off

zero_oli said:
hi,
i'm running cyanogenmod 6.1 on a desire hd and have been experiencing the suspend process problem exactly as described in this thread a nubmer of times now over the last week. so its definately not limited to devices running sense.
the only circumstances this behavior hasnt shown is when running 2g only with all other sorts of communications and sync off
Click to expand...
Click to collapse
Yeah, it didn't seem 100% related to devices running Sense, so thanks for posting back to this.
My fiancee was experiencing this across her first two MT4G devices and has yet to experience the issue on her third and final MT4G. I want to see it run the rest of the week though before I share, but the issue did pop-up for her pretty much within 24-48 hours on her first two MT4G's.

Shlongwoodian: I have been following your posts as the "suspend" process has been affecting me since I received my phone the first day available. However, I am reluctant to send for a replacement as all else is great on the unit I have and there seems no gaurantee that a new phone fixes this issue.
I have tried Tmo and HTC and both seem clueless; therefore, I appreciate your research and look forward to any "fix" short of waiting for Gingerbread.

Anyone have any wisdom to pass on? This issue is driving me crazy! I've noticed it most on my black MT4G (w/the good screen) after browsing the web, youtube or using the media player. My wife's red MT4G (w/the inferior screen) has had no issues and her battery is amazing! The first day she got her phone her battery lasted 24 hours without even conditioning it! Granted she doesn't use it like I do mine, but it is still a huge difference. When this issue comes up on mine, I'm dead within 3-4 hours. I have Watchdog set so when it alerts me I just soft reset. That clears it up until it decides to come back at random intervals. It usually doesn't come back until I open the browser, etc. With as much as I use my phone (I am constantly on the road), it becomes a major pain to have to constantly monitor battery life. Any help is greatly appreciated!!!

Man, I am sorry to report that I gots nothin'. Ok, here was my original theory...
I was speculating that "something" inside the Google/Gmail account was the cause. My reasoning being, essentially, your info is stored in a database. When you get an Android device, that online database is synced locally with the phone's database. We each have different databases and there is more than just your apps, Market links, contacts, etc. I never exhibited the /suspend issue on phones that she experienced the /suspend issue on. I figured it was database-specific.
If a table contains a value, or rather, does not contain a specific value (or if columns are missing, etc.), it can cause an application to respond in a negative way. Sometimes, this causes an error to bubble up in an application. Other times, it doesn't. In my experience, I've seen much more subtle issues in databases, that don't cause errors or a crash, but instead just cause "undesirable results."
When my fiancee got her final, good replacement Plum Glacier, we started with a completely new Google account. We thought we nailed it, when a handful of days passed without seeing /suspend get out of control, leading to Android System and/or OS sucking down battery life. I think it was nearly a week into it and one day while she was out, she realized she lost battery life really quickly - i.e. left the house with 90% and by the time she got to the store, shopped for a bit and looked, her phone was down to like 30-40%. She knows how to check for /suspend and it was, of course, back.
It's still not something that can be completely ruled out, since it's not a very air-tight test. There could be something about my Google account (which I've had pretty much since Gmail beta was available) that's keeping me (and others like me) from getting it or that idea could be crap.
For some reason, I have never, ever seen this happen on my Glacier(s) running stock 2.2.1. Phones that I never saw the issue on, she saw the issue on. There is so much speculation around it, but it just seems like "some people" don't experience it and "some people" do. It's all over different devices, different skill levels, etc. No apps, same apps, whatever and it happens to some but not others.
Sorry to get anyone's hopes up. I'll keep looking for differences/similarities though and if I find anything at all I'll - or if anyone else finds anything, no matter how ridiculous it sounds (yes, we've tested the 'rock' and it doesn't appear to suffer from the /suspend issue) - post it here.

Thanks for trying! It was a good theory. So . . . now what? Is there any way to get this ranked higher with Google, HTC, etc. to get more people working on it? It is really driving me nuts! It mainly happens after I use the web browser, then put the phone on standby for some reason. I can't even use the browser any more without needing to reboot it to save battery life. There is another thread, but specifically for the Evo and I think one for the Nexus one, all with the same problem. What if a new thread were started that is not device specific? That way we can get more people to star it and maybe Google or whoever will pay more attention to it! I would hate to think that we are stuck with this problem until when and if we get upgraded to 2.3. I would suggest rooting and flashing a new ROM, but even those with custom ROM's are having the same problem, so that's not going to help. Thoughts???

jpiano said:
It mainly happens after I use the web browser, then put the phone on standby for some reason.
Click to expand...
Click to collapse
It truly is a mystery to this day. I've seen people say, "it happened right after I installed Handcent" or "it happens as soon as I do..." No one has come up with any concrete evidence thus far.
My fiancee has Handcent, I have Handcent. I used Handcent heavily, never had an issue. She stopped using Handcent - still has the issue. We've gotten so granular in our troubleshooting, we're literally tracking every step. LOL i.e. I pressed the trackpad to wake the phone, once; I unlocked the phone, I swiped my thumb once to view my Watchdog Widget on the screen to the left of my homescreen, etc., etc., etc.
So, for now, we just wait? My phone (and all previous phones) have been just fine. My fiancee however...yeah, I'm trying to find a fix pretty quickly.

One common theme that I've seen with this issue is that it only happens after I put the phone to sleep. I have never seen it crop up while actually using the phone. Maybe we're going about it the wrong way in trying to identify an app, etc that's causing the problem... perhaps it is simply the code involved in putting the phone to sleep and that's why there hasn't been any consistency with what one does to make it appear. In your experience, have you ever seen or heard of it showing up while the phone is being used? Perhaps it's just on mine that it works that way, but I thought it was worth mentioning. I know nothing about code or how android works so please forgive the noob comment if this is an obvious one. Merry Christmas!

I've got this problem big time. Returned my first phone because I thought it was the phone. First few days were good but lately its back and as bad as ever. First thoughts were angry birds twitter or wifi but I have no idea. If I can't figure this out I might have to sell this phone.
I will try to post some more thoughts. I think you're onto some good ideas here.
Sent from my HTC Glacier using XDA App

(Re-posting from the developer's Google blog where others are following this issue): Interesting about using the phone without a Google account. Not sure if this is relevant or not, but I've noticed something else with consistency. Granted I wasn't able to document the behavior through system panel at the time, but this has consistently happened. When suspend goes crazy, I can get it to stop simply by charging the phone! Even if I charge the phone for a few seconds, then unplug, it stays dormant without having to reboot. Noob speaking here but perhaps the part of android that actually logs the battery usage is suspending when the phone goes to sleep? When it us charging, this log is reset and clears the process from running. If this is even possible, then could someone write an app that clears this system log? Maybe by mimicking what happens when the phone is charging, we can at least temporarily clear the issue without the need tovl reboot? Again, I know nothing about all this so sorry if this is all irrelevant. Just sharing what I've noticed to be consistent. Thoughts??
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!

jpiano said:
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!
Click to expand...
Click to collapse
I wonder if you're on to something with the SD card. I've been thinking I haven't seen the suspend issue return on my phone in quite a while. I just realized that the only thing I've really changed is installed a new 16 gb SD card. Since then, no suspend process problems. For those who are having the problem still, I wonder if removing or formatting their cards would show any improvement? Worth a shot if at least to eliminate another possible factor.
Sent from my HTC Glacier using XDA App

That's cool that this thread is flushing out other ideas and possible variables. I like the idea of connecting it to the charger for a couple of seconds, but my fiancee is so used to just rebooting her phone each morning and sometimes again by mid-day, that it's easier for her to do just that.
jpiano said:
Even if I charge the phone for a few seconds, then unplug, it stays dormant without having to reboot.
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!
Click to expand...
Click to collapse
I like the microSD Card notion. This is such a weird issue, that it's so easily associated with other items - e.g. applications, usage patterns, etc. This seems feasible though, but the only way to know for sure is to reproduce it. My fiancee experiences the suspend issue daily, if she doesn't reboot regularly. So, I should be able to take her microSD card and use it in my phone and get the suspend issue. I don't want to 'muddy' up by swapping microSD cards, so I'll try reformatting her card and see if that makes any difference. She usually sees the issue within 24-48 hours of a fresh boot, so it shouldn't be long before we see if that fixes it or not. I can check the card for errors, etc. as well.
werk said:
I just realized that the only thing I've really changed is installed a new 16 gb SD card. Since then, no suspend process problems.
Click to expand...
Click to collapse
I'll be upgrading to a 16 GB Class 10 soon, so I can give her my Samsung if need be. I'd really like to see if this is it though. It would explain the "some people get it and some people don't" pattern.

I also noticed that the minute I plug the phone in the problem goes away. Not sure why, just confirming it happens to me too. I also should note that when I returned my phone, they popped my old SD card into my new phone. So if there is an SD card issue with a corupt file/photo that could be something as well. I wonder woody if your girlfriends phone has had the same SD card after how many times did you say you traded it in? BTW, a side note, how did you exchange it so many times? After I took mine back to the store on day 14 they told me I wasn't able to exchange it again.
I do have a 16GB SD card but just haven't had time to install it. Wanted to double check which things I need on the new one from the old one, but it might be a good way to test this issue. Let me know some ideas before I swap the cards and maybe I can help test this.
Also, one more thing, what is the app you're using to log stuff? I'm just using Watchdog Lite right now.
I've got to figure this out or this is a dealbreaker for me. I have waited 3 years to upgrade phones, first time on Android, really wanted iPhone but wanted to stick with month to month from TMob. If this continues I think I will move to Windows Phone 7 or iPhone if I have to, but I really like this phone when the battery is not draining like a leech.
Thanks.

werk,
Just wondering what process you went through when you upgraded SD cards. Did you copy any files over to the new one or just start blank?
Thanks.

royhobbs said:
werk,
Just wondering what process you went through when you upgraded SD cards. Did you copy any files over to the new one or just start blank?
Thanks.
Click to expand...
Click to collapse
Just straight copied the existing files over from the old card to new one (new one in phone connected via USB, old card in SD adapter in my laptops SD card slot). I think some Angry Birds files didn't make it due to long paths, but reinstalled it and no problems since then.

Really slow Note 3

Hi guys,
I just purchased a Galaxy Note 3 a week ago. However, I'm noticing that this phone has a major problem (at least, I consider it a problem). Turning the screen on and off has a bit of a delay.
To show what I mean I made this video in which I use a Desire HD to compare it with.
You can clearly see that the Desire HD turns on and off immediately, however.. the fancy Note 3 has to wake up, make a pot of coffee, read the morning news and then decides to switch on the screen.
Is this just my phone? Do more people experience this? Why does my phone do this?
I don't have a second Note 3 and I'm waiting for somebody to test it with. So I'd like to know how other Note 3 owners experience this.
There are many other things about this phone that really disappoint me, but this is one of the things that annoy me the most.
(p.s. I already tried a factory reset, didn't chance a thing...)
Thanks you for any replies/help.

supervinnie40 said:
Hi guys,
I just purchased a Galaxy Note 3 a week ago. However, I'm noticing that this phone has a major problem (at least, I consider it a problem). Turning the screen on and off has a bit of a delay.
To show what I mean I made this video in which I use a Desire HD to compare it with.
You can clearly see that the Desire HD turns on and off immediately, however.. the fancy Note 3 has to wake up, make a pot of coffee, read the morning news and then decides to switch on the screen.
Is this just my phone? Do more people experience this? Why does my phone do this?
I don't have a second Note 3 and I'm waiting for somebody to test it with. So I'd like to know how other Note 3 owners experience this.
There are many other things about this phone that really disappoint me, but this is one of the things that annoy me the most.
(p.s. I already tried a factory reset, didn't chance a thing...)
Thanks you for any replies/help.
Click to expand...
Click to collapse
I think that something is wrong with your phone, my wakes up almost emmediately

supervinnie40 said:
Hi guys,
I just purchased a Galaxy Note 3 a week ago. However, I'm noticing that this phone has a major problem (at least, I consider it a problem). Turning the screen on and off has a bit of a delay.
To show what I mean I made this video in which I use a Desire HD to compare it with.
You can clearly see that the Desire HD turns on and off immediately, however.. the fancy Note 3 has to wake up, make a pot of coffee, read the morning news and then decides to switch on the screen.
Is this just my phone? Do more people experience this? Why does my phone do this?
I don't have a second Note 3 and I'm waiting for somebody to test it with. So I'd like to know how other Note 3 owners experience this.
There are many other things about this phone that really disappoint me, but this is one of the things that annoy me the most.
(p.s. I already tried a factory reset, didn't chance a thing...)
Thanks you for any replies/help.
Click to expand...
Click to collapse
Something up there mate my phone is on soon as i press the button

my guess is ...
that its "some form of lag" caused by an app ??
have you got Svoice enabled ? /
or otherwise its some "app setting "( eg a launcher/camera )
that power button functions , is also assigned to and causes delay ??
Further have you check Svoice settings ?
it does sometimes cause lag as it waits for second press on "home button "
i disabled it completely /otherwise uncheck in S voice settings.
have you tried to wake phone with home button press,not power button.?( any lag ? )
i use Sview cover to open cover and note 3 wakes up straight away !(use no power button at all )
but if i press power button ,wakes up ....immediately !
same with me pressing home button,wakes up ..immediately.!
(No lag at all .)
(but above then,is my experience in tracking " cuplits/apps " responsible for various lags on my phone
The result is my phone is very, very smooth ,no lags or hiccups....
I have the N9005 ,stock, not rooted .
good luck.

Thanks for the replies guys.
I don't have any launcher apps running. I like to keep things smooth and optimized, so I turn off everything I don't need. No Air Gesture, No Svoice etc.
I've been playing with this the last week, and haven't really been able to find anything.
However, I just wanted to delete some stuff and reset some settings and removed my SD card to be safe. Since I removed the card, it seems the screen reacts a bit faster....
But does that make any sense? Could there be anything that could cause this lag/delay that has to do with the SD card?
My current card is a 16gb class 2. But I can't find any info on why the phone would slow down when a slow SD card is used.... Just doesn't make much sense.
In the meantime I continue testing and trying. Others have said that there might be something wrong with my phone, but when I compare stuff with other Note 3 tests, then it all seems ok. Installing an app takes the same time, opening a heavy app too, starting up is just as fast and even after a full factory reset everything seems to be fine.

Mine has a bit of a delay too...I was wondering if it was only me. With mine it's pretty erratic though - sometimes it takes a full second or so to activate the screen, while other times it comes on almost instantly.
I did notice on many occasions using the home button to wake is quicker, plus it's generally easier to get to one handed.
p.s. do you have the Verizon variant?

Good to read that somebody else noticed this to.
In the mean time I have been testing some more. After disabling almost anything that could have to do with either cpu usage or lockscreen usage, removing the SD card, removing the sim card, deleting many apps and using a very low res image, the phone becomes almost as quick as the Desire HD.
There is still a difference, the Note 3 is still a tiny little bit slower, but it has been improved.
However, if I need to do all this radical stuff to make a 2.3 ghz powerhouse perform the same as a 4 year old 1 ghz calculator.... then this phone is just not worth the money I spent on it.
Very, very dissapointed.
After my testing I applied all my previous settings, apps and such to a phone from my friend. Just like you said (siciliano) there is a noticable delay. An erratic delay, but still noticable. Sometimes it's really quick, other times it's really slow.
My Desire HD has never shown any delay... not even when I'm downloading 5 apps at the same time (which makes it quite slow).
This phone will go on for sale tomorrow. I'm not gonna spent 600 euro on a toy that can't perform the way it should.
p.s. No, it's not a Verizon phone. I bought the phone, without phone-plan or anything. Just the phone itself.

Hi,
I think it's very safe to assume that if you think there's a problem then there likely is. Sometimes you have to turn the question round or switch focus... scratch your head all day about 99 maybes yet you have 1 factor that swings it.
Certainly when it comes to testing leave things out like memory cards or SIMs. Sounds like you have and it's not happy. All might not be lost though. Perhaps the stock firmware didn't load well. Have you tried updating OTA or via Kies or Odin? And was the device bought from a regular vendor?
Jonty.
Sent from my SM-N9005 using XDA Premium 4 mobile app

I just checked mine - same delay. So I restarted it. Now no delay.

@jonty, I got the phone from a well known Dutch re-seller (phonehouse). Unfortunately my results and/or problems seem to be repeatable, which makes me believe that it's not just my phone.
I h aven't used any other ROMs, but I did give it a factory reset (twice in 2 weeks...) and I have swiped the cache. Both did not make a difference.
Even better, right after the reset, the delay is bigger then when I optimize the settings (which means turning pretty much anything and everything off... stripping down the phone via settings).
@Bulbous, how did it take you to get the delay back again. I've tried restarting a few times, but after +/- 5 minutes the delay was the same again.
I just don't understand why a powerhouse like this phone has so much trouble with such a simple thing....
It's like asking Einstein to tell me 1+1=? and then he has to take his calculator out....

If you experience lag like this something is wrong. Note 3 should have no lag at all. I have about 150 user apps adding to the stock apps and have never experienced any lag whatsoever.
If you do, you have fu..ed up your phone somehow..
Sent from my SM-N9005 using Tapatalk

slight delay like 0.5 sec to 1 sec is ok cos it is normal as the phone required to enter deep sleep. (google to understand it)
any more than that might be faulty software or hardware.
if i were to encounter such problem, i will first remove the sdcard and reboot..if not fixed, then format.. without sdcard inserted, reboot and try again.
if not fixed, then i would send to SC ask them check.
the reason i remove sdcard because the phone might still scanning in the background.

Hi,
Although unfortunate it might just be that the device is defective. Although it's new it can still happen.
But before you go the repair/replace route you should at least consider installing any OS updates if there are any and perform a complete wipe. Then see how it performs before installing any memory cards or other software. Perhaps also install a system info app (afterwards) and make sure the chip, cores and other spec are what they should be as fakes do exist.
Jonty.
Sent from my SM-N9005 using XDA Premium 4 mobile app

try this method maybe will help u http://forums.androidcentral.com/sa...-note-3-lags-sometimes-slow-here-how-fix.html

Something is wrong it shouldn't be that slow, comment above is useless as it's not an animation.
Flash the latest stock firmware - if that doesn't help I'm clueless to what could cause this.

Its the sd card...I used a class 2 and I had lags..changed to a new class 10 and everything was instantaneous
Teleported from my SM-N9005 from the Enterprise

dcracks said:
Its the sd card...I used a class 2 and I had lags..changed to a new class 10 and everything was instantaneous
Teleported from my SM-N9005 from the Enterprise
Click to expand...
Click to collapse
Can anyone confirm this? This could very well be the problem because I know for a fact my sd card is very old.
I'm gonna buy a new 64GB sd card soon anyway, so I'll make sure it's fast.

I had some delay when turning the screen on/off, but im pretty sure that something was corrected in one of the multiple firmware updates that i have installed because i don't have it any more.

tWoBrO said:
I had some delay when turning the screen on/off, but im pretty sure that something was corrected in one of the multiple firmware updates that i have installed because i don't have it any more.
Click to expand...
Click to collapse
Just out of curiosity, are you rooted? How did you go about updating?
Thanks!

My phone is not rooted, I'm using stock room. I was talking about official Samsung firmware updates. Running version MJ7.