[Q] Is the 'suspend process' issue truly a mystery? - myTouch 4G Q&A, Help & Troubleshooting

I have searched through XDA and read all the threads regarding the 'suspend process' issue. The specific issue is outlined in Issue # 11126 on the Google Code/Android project home...
http://code.google.com/p/android/issues/detail?id=11126
I am trying to get to the bottom of this, as best as possible. For all intents and purposes, this really appears to be a mystery. Ultimately, it appears as though there is (currently) absolutely no specific reason a to why 'suspend' runs wild until the device is rebooted.
My question is (I know we can all only speculate):
Is there any chance that this could be Google account-specific?
The reason I ask is, I've been doing some "testing," just to try and make sense of this for myself. Here is what I've done/come across thus far...
- My fiancee's first MT4G was a black one manufactured in Taiwan. It had the inferior LCD-SH-C2 screen. Her battery was draining VERY quickly - i.e. before noon, without using the phone for much else other than texting.
- I enabled USB Debugging for her, to "rule out" the init process issue.
- Even though she only had Handcent, Facebook and Angry Birds installed, I removed all of them, leaving only Watchdog.
- I factory reset her phone, twice.
- For all of the above, the device was not rooted. I have since rooted her phone via the steps in this thread.
I'm in the process of creating a new Gmail account for her, exporting ONLY her contacts and then using that account for her new MT4G (Plum) that's scheduled to arrive today. I'm actually thinking of NOT using her new Gmail account at first though, so I can use her original Google account on this new, clean device and see if the suspend issue persists.
I might just be wasting my time, but I enjoy doing this and I don't think it's a complete waste to try and find SOME constant here. Am I nuts for thinking it's tied to the Google account? The Google account seems to be a black box of sorts. There is more than just contacts, apps and settings, yet there is no "window" into everything else that comes down - e.g. I can't log in to Gmail and "configure" it to not restore her wallpaper or WiFi settings. So that's why I say it's a black box of sorts, since it's doing more in the background than we have control over.
Nothing is truly random, at least not in the context of Android and the hardware affected. There has to be some reason why users of various devices, either do or do not experience this issue. Whether it's a specific action or the something that differs between one person's action vs. another person's, there has to be SOMETHING that's triggering this on her device, yet never triggers it on mine. I guess I'm just trying to flush everything out and hope that discussing it will help rule out/rule specific variables.

Let me know what you find. This is driving me crazy! I charge my phone at night, so when I head to work it's at 100%. By the time I'm heading home (4-430pm)... the phone is around 15% battery.
Watchdog tells me suspend ranges from 5%-49% at any given time. I've never had suspend drop below 5% except on fresh reboot. I've noticed, though, after a reboot that the suspend process will slowly work its way back up to using lots of CPU cycles (it starts at, say, .2%, then 10 minutes later its 3%... 30 minutes later its 5%... an hour later its 9%). Battery just gets hotter and hotter due to this.
I'll be checking back to see what you find! Thanks!

mwelliott said:
Let me know what you find. This is driving me crazy! I charge my phone at night, so when I head to work it's at 100%. By the time I'm heading home (4-430pm)... the phone is around 15% battery.
Watchdog tells me suspend ranges from 5%-49% at any given time. I've never had suspend drop below 5% except on fresh reboot. I've noticed, though, after a reboot that the suspend process will slowly work its way back up to using lots of CPU cycles (it starts at, say, .2%, then 10 minutes later its 3%... 30 minutes later its 5%... an hour later its 9%). Battery just gets hotter and hotter due to this.
I'll be checking back to see what you find! Thanks!
Click to expand...
Click to collapse
According to XDA and Issue #11126, you're not alone.
What's really bugging me is that neither my first MT4G, nor its 1st replacement or its 2nd replacement, have ever done this. My fiancee's first phone did this. She is now using my 2nd replacement while she waits for hers to arrive (today). So a device that never exhibited this issue, over the course of at least a week of normal-for-me use, started exhibiting this issue for my fiancee maybe a day or so after using the phone.
I thought I had "solved" it when I didn't see it crop up the first day she used my replacement phone. She was quick to let me know I was incorrect.
So I've got serious pressure here - all of my MT4G's haven't exhibited the out of control 'suspend process' issue while I was using the devices, but with her, it does. <queue the jokes>
We own our own business, so we're in the same room all day long while we use our phones. I was the first to tell her, "it's something you're doing." I'm only repeating myself by saying that I blamed it on an app she installed or something she "did" to cause it. After factory resetting, what...2, 3 times...I'm starting to forget; after checking the apps that are installed (and removing all of them); after verifying every setting from USB Debugging, screen brightness, account sync, etc. I seem to at least be able to say, "every single setting, shortcut, widget, app or usage pattern, does not produce the issue on any device I have used with my Google account, whereas it does with my fiancee."
That's the most difficult part to get absolute - the usage pattern. She's doing such basic things though, but I know that even the slightest of difference can produce different results.
I will most certainly report my results, futile or not.

The only common denominator I've noticed so far is that it only affects Sense UI devices.

Chadastrophic said:
The only common denominator I've noticed so far is that it only affects Sense UI devices.
Click to expand...
Click to collapse
That seems to be the constant, to a degree. I'm seeing people state that they're having this issue on anything from the Samsung Galaxy S (i9000) to a Nexus running Cyanogen 6.1. That's people stating it though, so I'm not sure if they're actually experiencing the same issue or not.
I am biting my tongue, but I think I found another common denominator...I am going to post back in a coupla days once I've seen it last for this entire week.

hi,
i'm running cyanogenmod 6.1 on a desire hd and have been experiencing the suspend process problem exactly as described in this thread a nubmer of times now over the last week. so its definately not limited to devices running sense.
the only circumstances this behavior hasnt shown is when running 2g only with all other sorts of communications and sync off

zero_oli said:
hi,
i'm running cyanogenmod 6.1 on a desire hd and have been experiencing the suspend process problem exactly as described in this thread a nubmer of times now over the last week. so its definately not limited to devices running sense.
the only circumstances this behavior hasnt shown is when running 2g only with all other sorts of communications and sync off
Click to expand...
Click to collapse
Yeah, it didn't seem 100% related to devices running Sense, so thanks for posting back to this.
My fiancee was experiencing this across her first two MT4G devices and has yet to experience the issue on her third and final MT4G. I want to see it run the rest of the week though before I share, but the issue did pop-up for her pretty much within 24-48 hours on her first two MT4G's.

Shlongwoodian: I have been following your posts as the "suspend" process has been affecting me since I received my phone the first day available. However, I am reluctant to send for a replacement as all else is great on the unit I have and there seems no gaurantee that a new phone fixes this issue.
I have tried Tmo and HTC and both seem clueless; therefore, I appreciate your research and look forward to any "fix" short of waiting for Gingerbread.

Anyone have any wisdom to pass on? This issue is driving me crazy! I've noticed it most on my black MT4G (w/the good screen) after browsing the web, youtube or using the media player. My wife's red MT4G (w/the inferior screen) has had no issues and her battery is amazing! The first day she got her phone her battery lasted 24 hours without even conditioning it! Granted she doesn't use it like I do mine, but it is still a huge difference. When this issue comes up on mine, I'm dead within 3-4 hours. I have Watchdog set so when it alerts me I just soft reset. That clears it up until it decides to come back at random intervals. It usually doesn't come back until I open the browser, etc. With as much as I use my phone (I am constantly on the road), it becomes a major pain to have to constantly monitor battery life. Any help is greatly appreciated!!!

Man, I am sorry to report that I gots nothin'. Ok, here was my original theory...
I was speculating that "something" inside the Google/Gmail account was the cause. My reasoning being, essentially, your info is stored in a database. When you get an Android device, that online database is synced locally with the phone's database. We each have different databases and there is more than just your apps, Market links, contacts, etc. I never exhibited the /suspend issue on phones that she experienced the /suspend issue on. I figured it was database-specific.
If a table contains a value, or rather, does not contain a specific value (or if columns are missing, etc.), it can cause an application to respond in a negative way. Sometimes, this causes an error to bubble up in an application. Other times, it doesn't. In my experience, I've seen much more subtle issues in databases, that don't cause errors or a crash, but instead just cause "undesirable results."
When my fiancee got her final, good replacement Plum Glacier, we started with a completely new Google account. We thought we nailed it, when a handful of days passed without seeing /suspend get out of control, leading to Android System and/or OS sucking down battery life. I think it was nearly a week into it and one day while she was out, she realized she lost battery life really quickly - i.e. left the house with 90% and by the time she got to the store, shopped for a bit and looked, her phone was down to like 30-40%. She knows how to check for /suspend and it was, of course, back.
It's still not something that can be completely ruled out, since it's not a very air-tight test. There could be something about my Google account (which I've had pretty much since Gmail beta was available) that's keeping me (and others like me) from getting it or that idea could be crap.
For some reason, I have never, ever seen this happen on my Glacier(s) running stock 2.2.1. Phones that I never saw the issue on, she saw the issue on. There is so much speculation around it, but it just seems like "some people" don't experience it and "some people" do. It's all over different devices, different skill levels, etc. No apps, same apps, whatever and it happens to some but not others.
Sorry to get anyone's hopes up. I'll keep looking for differences/similarities though and if I find anything at all I'll - or if anyone else finds anything, no matter how ridiculous it sounds (yes, we've tested the 'rock' and it doesn't appear to suffer from the /suspend issue) - post it here.

Thanks for trying! It was a good theory. So . . . now what? Is there any way to get this ranked higher with Google, HTC, etc. to get more people working on it? It is really driving me nuts! It mainly happens after I use the web browser, then put the phone on standby for some reason. I can't even use the browser any more without needing to reboot it to save battery life. There is another thread, but specifically for the Evo and I think one for the Nexus one, all with the same problem. What if a new thread were started that is not device specific? That way we can get more people to star it and maybe Google or whoever will pay more attention to it! I would hate to think that we are stuck with this problem until when and if we get upgraded to 2.3. I would suggest rooting and flashing a new ROM, but even those with custom ROM's are having the same problem, so that's not going to help. Thoughts???

jpiano said:
It mainly happens after I use the web browser, then put the phone on standby for some reason.
Click to expand...
Click to collapse
It truly is a mystery to this day. I've seen people say, "it happened right after I installed Handcent" or "it happens as soon as I do..." No one has come up with any concrete evidence thus far.
My fiancee has Handcent, I have Handcent. I used Handcent heavily, never had an issue. She stopped using Handcent - still has the issue. We've gotten so granular in our troubleshooting, we're literally tracking every step. LOL i.e. I pressed the trackpad to wake the phone, once; I unlocked the phone, I swiped my thumb once to view my Watchdog Widget on the screen to the left of my homescreen, etc., etc., etc.
So, for now, we just wait? My phone (and all previous phones) have been just fine. My fiancee however...yeah, I'm trying to find a fix pretty quickly.

One common theme that I've seen with this issue is that it only happens after I put the phone to sleep. I have never seen it crop up while actually using the phone. Maybe we're going about it the wrong way in trying to identify an app, etc that's causing the problem... perhaps it is simply the code involved in putting the phone to sleep and that's why there hasn't been any consistency with what one does to make it appear. In your experience, have you ever seen or heard of it showing up while the phone is being used? Perhaps it's just on mine that it works that way, but I thought it was worth mentioning. I know nothing about code or how android works so please forgive the noob comment if this is an obvious one. Merry Christmas!

I've got this problem big time. Returned my first phone because I thought it was the phone. First few days were good but lately its back and as bad as ever. First thoughts were angry birds twitter or wifi but I have no idea. If I can't figure this out I might have to sell this phone.
I will try to post some more thoughts. I think you're onto some good ideas here.
Sent from my HTC Glacier using XDA App

(Re-posting from the developer's Google blog where others are following this issue): Interesting about using the phone without a Google account. Not sure if this is relevant or not, but I've noticed something else with consistency. Granted I wasn't able to document the behavior through system panel at the time, but this has consistently happened. When suspend goes crazy, I can get it to stop simply by charging the phone! Even if I charge the phone for a few seconds, then unplug, it stays dormant without having to reboot. Noob speaking here but perhaps the part of android that actually logs the battery usage is suspending when the phone goes to sleep? When it us charging, this log is reset and clears the process from running. If this is even possible, then could someone write an app that clears this system log? Maybe by mimicking what happens when the phone is charging, we can at least temporarily clear the issue without the need tovl reboot? Again, I know nothing about all this so sorry if this is all irrelevant. Just sharing what I've noticed to be consistent. Thoughts??
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!

jpiano said:
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!
Click to expand...
Click to collapse
I wonder if you're on to something with the SD card. I've been thinking I haven't seen the suspend issue return on my phone in quite a while. I just realized that the only thing I've really changed is installed a new 16 gb SD card. Since then, no suspend process problems. For those who are having the problem still, I wonder if removing or formatting their cards would show any improvement? Worth a shot if at least to eliminate another possible factor.
Sent from my HTC Glacier using XDA App

That's cool that this thread is flushing out other ideas and possible variables. I like the idea of connecting it to the charger for a couple of seconds, but my fiancee is so used to just rebooting her phone each morning and sometimes again by mid-day, that it's easier for her to do just that.
jpiano said:
Even if I charge the phone for a few seconds, then unplug, it stays dormant without having to reboot.
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!
Click to expand...
Click to collapse
I like the microSD Card notion. This is such a weird issue, that it's so easily associated with other items - e.g. applications, usage patterns, etc. This seems feasible though, but the only way to know for sure is to reproduce it. My fiancee experiences the suspend issue daily, if she doesn't reboot regularly. So, I should be able to take her microSD card and use it in my phone and get the suspend issue. I don't want to 'muddy' up by swapping microSD cards, so I'll try reformatting her card and see if that makes any difference. She usually sees the issue within 24-48 hours of a fresh boot, so it shouldn't be long before we see if that fixes it or not. I can check the card for errors, etc. as well.
werk said:
I just realized that the only thing I've really changed is installed a new 16 gb SD card. Since then, no suspend process problems.
Click to expand...
Click to collapse
I'll be upgrading to a 16 GB Class 10 soon, so I can give her my Samsung if need be. I'd really like to see if this is it though. It would explain the "some people get it and some people don't" pattern.

I also noticed that the minute I plug the phone in the problem goes away. Not sure why, just confirming it happens to me too. I also should note that when I returned my phone, they popped my old SD card into my new phone. So if there is an SD card issue with a corupt file/photo that could be something as well. I wonder woody if your girlfriends phone has had the same SD card after how many times did you say you traded it in? BTW, a side note, how did you exchange it so many times? After I took mine back to the store on day 14 they told me I wasn't able to exchange it again.
I do have a 16GB SD card but just haven't had time to install it. Wanted to double check which things I need on the new one from the old one, but it might be a good way to test this issue. Let me know some ideas before I swap the cards and maybe I can help test this.
Also, one more thing, what is the app you're using to log stuff? I'm just using Watchdog Lite right now.
I've got to figure this out or this is a dealbreaker for me. I have waited 3 years to upgrade phones, first time on Android, really wanted iPhone but wanted to stick with month to month from TMob. If this continues I think I will move to Windows Phone 7 or iPhone if I have to, but I really like this phone when the battery is not draining like a leech.
Thanks.

werk,
Just wondering what process you went through when you upgraded SD cards. Did you copy any files over to the new one or just start blank?
Thanks.

royhobbs said:
werk,
Just wondering what process you went through when you upgraded SD cards. Did you copy any files over to the new one or just start blank?
Thanks.
Click to expand...
Click to collapse
Just straight copied the existing files over from the old card to new one (new one in phone connected via USB, old card in SD adapter in my laptops SD card slot). I think some Angry Birds files didn't make it due to long paths, but reinstalled it and no problems since then.

Related

I'm done with my N1. Back to WinMo for me.

This is not a troll posting. I swear...
I've had the AT&T flavored Nexus One since the day it was announced and I just can't suffer with it anymore. I'm running stock FRF91 with an unlocked bootloader. The only reason I unlocked the bootloader was so I could root and uninstall the apps that drained my battery or sucked resources that I never used - Twitter, Amazon-MP3, Genie-Widget, etc.
Pre-Froyo, it seemed pretty stable but the OS was very immature. Some things were just not well thought out. Activesync for example.
Post-Froyo: Turn on GPS, reboot. Talk on the phone for a long period of time, reboot. Charge the phone, reboot. Use Bluetooth, reboot. GPS is 100% useless now as after just a few minutes of use, the phone gets hot and reboots the phone. Hell, leave the phone in the sun in your car and it gets hot and reboots. Froyo offers some new features but some areas of the OS are still neglected and way behind where they should be. Can't move emails to a folder? Seriously? Can't undelete an email you accidentally deleted? That's just stupid. And there are a few other things that Windows Mobile had right for the last 10 years.
Yesterday alone, my phone rebooted several dozen times because I was trying to find a location with GPS and I was completely turned around with no idea where I was. I finally had to power off the phone, leave it off, and go ask someone at a gas station for directions. The phone reboots as soon as it gets hot and it appears everything makes the phone get hot.
Rip on Windows Mobile all you want, but I never once had a Windows Mobile device reboot on me and not do what it normally does. I'll throw CM6 on my N1 when it becomes final to see if things get better and I'll thrown on Gingerbread when that finally drops, but unless one of those solves the constant reboot issue, I'm done with Android. I've kept up with the Google forums and many, many, many people have the same issues I have so my N1 is obviously not an isolated case.
There are a lot of things I do like about Android so I'm not bashing Android. I like Android enough that if my phone didn't reboot constantly it'd be my primary platform moving forward.
/rant
-Mc
I've had my N1 since the day after they were released and it has never rebooted spontaneously. Your phone is a lemon.
Try calling HTC?
vzontini said:
I've had my N1 since the day after they were released and it has never rebooted spontaneously. Your phone is a lemon.
Click to expand...
Click to collapse
I agree, the only time my phone gets hot is when I leave it in my landscaping truck while I'm mowing, but I think any phone would have problems when it's 112 degrees outside and probably 140 in the truck.
Sounds like a bad phone. The only time my N1 rebooted was when I had an experimental rom on it.
Sounds like something is just borked, I use my phone all day it only reboots because I want to go into recovery.
Are yur using custom recovery? Wipe the cache and dalvik-cache.
Same as the above poster, mine never rebooted spontaneously even when hitting over 40C degrees. Only does so when I'm running some cutting-edge alpha kernels/ROMs, and then very rarely.
I was thinking it was specific to my device as well. I then googled "Nexus One overheating" and was overwhelmed by the number of people with the same issue. I also own over a dozen HTC devices, I've had ZERO problems with any of them. I've wiped my cache quite a few times. I've even wiped the phone and started fresh.
I've googled every specific issue I have had and found many others complaining about the same thing. Overheating/locking up the device when charging overnight - check. Rebooting/overheating when using GPS - check.
Lately, I've been uninstalling anything that runs in the background that isn't an essential part of the OS. Makes no difference. When I first got my N1, I used the GPS and Car Home app to drive an 8 hour trip. Not a single problem. The very first time I tried to use Car Home after going to Froyo it rebooted after just a few minutes and it's been that way since. I found MANY posts that confirmed this on Google's forums.
Personally, I think my device is fine. I suppose it's always possible that an app is causing the reboots. For example, the Weather Channel app is always running and that's not the most beautifully coded app I've ever seen...
Any suggestions, keep 'em coming. I'm not thrilled with Windows Mobile 7 yet.
Here's my installed apps (I love that program BTW). If you see anything as a possible suspect, let me know:
Adobe Flash Player 10.1 (v10.1.92.8)
andLess (v1.2.3)
Android Agenda Widget (v1.3.5)
AT&T myWireless Mobile (v6.0)
Audalyzer (v1.14)
Barcode Scanner (v3.4)
BlueRSS (v3.0.4)
Chrome to Phone (v2.0.0)
eBay (v1.1.2.3)
eBuddy (v1.8.1)
Ethereal Dialpad (v2.5.2)
FCC Test (v1.0.7)
Flashlight (v2)
FREEdi Video Download Helper (v1.3.1)
FrostWire (v0.3.7)
Google Translate (v1.1.1)
GPS Status (v3.2)
gStrings (v1.0.5)
HistoryEraser (v2.1.1)
HTC_IME mod (vv.27)
JScreenFix (v2.0)
Keyboard Calibration (v2.10)
Linda Manager (v1.5.12)
Listen (v1.1.3)
Log Collector (v1.1.0)
Music Junk (v3.0.4)
My Battery Status (v2.0.8)
MyAppsList (v1.4 BETA)
Network Info II (v0.3.4)
Note Pad (v1)
OSMonitor (v1.1.6)
Pandora (v1.3)
Penguin (v1.2.0)
RealCalc (v1.4.1)
Scanner Radio (v1.9.2)
Secrets (v1.9.2)
Shazam (v2.0.2-B70005)
Shopper (v1.12)
Solo Lite (v1.25)
Terminal Emulator (v1.0.12)
Tetronimo (v1.5.1)
The Weather Channel (v2.3.17)
Titanium Backup (v3.4.2)
Trapster (v1.6.3)
Tricorder (v5.11)
TTS Service Extended (v2.0)
Universal Androot (v1.5.3)
Voice Recorder (v2.0.7)
Wifi Analyzer (v2.4.8)
WiimoteController (v0.3b)
XDA (v1.2.1)
Device Summary
Device: HTC Nexus One
Android Version: 2.2
Build: FRF91
List Generated By: MyAppsList (market://search?q=com.boots.MyAppsList)
By the sound of it, it's not an app. The phone should be able to take a good amount of heat and not reboot - the only time I got it to reboot was under direct sunlight in a car, it was probably hitting 50 degrees Celsius. If yours reboots every time you do anything - it's time to nandroid, take out the battery and clean the battery contacts really well (on the battery and the phone, using alcohol), flash a bone stock FRF91 or something really close to it, try to repeat the things that made it reboot (shouldn't be very difficult), and if the reboots continue - then I'm sorry, but you have a lemon. And if they don't - change to your favorite ROM and start incrementally installing stuff in small packs, until your testing shows reboots again. Defining anything other than Google account (like Exchange account) is also considered "installing something".
E-Mail quirks are taken care of by E-Mail clients. Exchange server push might be draining the hell out of your battery and heating your phone, check the relevant thread. I really hope you find the problem in SW, but it doesn't look very much like it.
P.S. There are so many ways to get a WinMo phone stuck (my wife has one, I regularly practice using the reset button when doing something with the system) it's not even funny.
thanks for the tips. I'll give them a shot. I read in a couple different threads that HTC has been sending replacement batteries to those with overheating issues. I have a hard time believing it's the battery but what do I know?
One thing I forgot to add about WinMo, I soft reset my device every morning on the way to work. Just a habit I got into with Windows.
-Mc
Yeah sounds like you got a faulty device. If the above suggestions don't work, call HTC and they should do a swap for you
went to the Google "Device Troubleshooter" support page: http://google.com/support/android/bin/answer.py?hl=en&answer=185837
Step 1: What are you having an issue with?
selected: A hardware problem I'm having with the Nexus One
Step 2: A hardware problem i’m having with the Nexus One
selected: My device overheats
Then it said this:
It is normal for your phone to get warm after an extended period of continual usage, such as a long phone conversation. If your phone becomes so warm that you cannot hold it comfortably, please try removing the battery and waiting until the phone cools off before replacing it.
If your phone overheats to the point of shutting itself off repeatedly, there may be a hardware defect with your phone's battery. Please visit our warranty information page.
Click to expand...
Click to collapse
So I called support (open 7 days a week - nice) and they are shipping out a new battery tomorrow and if that doesn't work, I'll send it in for repair. Didn't want to replace it because it was engraved.
I really hope this fixes it. I do like Android and I love the community work. iOS blows and Windows Mobile 7 just doesn't have me wanting one.
I'll update this thread when the new battery arrives and if necessary, after the repair work...
I used to have the same problem, but i don't think it was rom specific for me. I had a black case on my phone and my car mount was a black universal one mounted on my windshield. I would use GPS nav and play music at the same time and sometimes make phone calls and it would reboot pretty frequently. Through SetCPU i noticed that the temp was somewhere between 45-50degrees C. only way i was able to use my phone was to remove the battery and stick it in my AC vent along with the phone itself.
So since then i got myself a AC mounted carmount and no longer use my case and its been fine ever since. When ever it gets hot in my car i usually have AC on and the phoen gets cooled by it also. Average temp was around 15-18degrees C while i was using GPS/Music/Calls.
lulz, sounds like your phone had a hardware issue if it was rebooting all the time like that.
I have had my phone on for literally weeks at a time with out a reboot. Android is rock solid stable.
Way to not get your issue fixed and go back to a dead mobile OS that was never developed properly in the first place. Good luck with that champ.
My phone could stab me in the balls all day long and I still wouldn't revert to the current winmo.
McHale said:
This is not a troll posting. I swear...
I've had the AT&T flavored Nexus One since the day it was announced and I just can't suffer with it anymore. I'm running stock FRF91 with an unlocked bootloader. The only reason I unlocked the bootloader was so I could root and uninstall the apps that drained my battery or sucked resources that I never used - Twitter, Amazon-MP3, Genie-Widget, etc.
Pre-Froyo, it seemed pretty stable but the OS was very immature. Some things were just not well thought out. Activesync for example.
Post-Froyo: Turn on GPS, reboot. Talk on the phone for a long period of time, reboot. Charge the phone, reboot. Use Bluetooth, reboot. GPS is 100% useless now as after just a few minutes of use, the phone gets hot and reboots the phone. Hell, leave the phone in the sun in your car and it gets hot and reboots. Froyo offers some new features but some areas of the OS are still neglected and way behind where they should be. Can't move emails to a folder? Seriously? Can't undelete an email you accidentally deleted? That's just stupid. And there are a few other things that Windows Mobile had right for the last 10 years.
Yesterday alone, my phone rebooted several dozen times because I was trying to find a location with GPS and I was completely turned around with no idea where I was. I finally had to power off the phone, leave it off, and go ask someone at a gas station for directions. The phone reboots as soon as it gets hot and it appears everything makes the phone get hot.
Rip on Windows Mobile all you want, but I never once had a Windows Mobile device reboot on me and not do what it normally does. I'll throw CM6 on my N1 when it becomes final to see if things get better and I'll thrown on Gingerbread when that finally drops, but unless one of those solves the constant reboot issue, I'm done with Android. I've kept up with the Google forums and many, many, many people have the same issues I have so my N1 is obviously not an isolated case.
There are a lot of things I do like about Android so I'm not bashing Android. I like Android enough that if my phone didn't reboot constantly it'd be my primary platform moving forward.
/rant
-Mc
Click to expand...
Click to collapse
Your phone is defective. I've NEVER experienced a spontaneous reboot.
uansari1 said:
Your phone is defective. I've NEVER experienced a spontaneous reboot.
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Click to collapse
Same here** (only when I played with different kernels )
GldRush98 said:
Way to not get your issue fixed and go back to a dead mobile OS that was never developed properly in the first place. Good luck with that champ.
Click to expand...
Click to collapse
you're not much of a reader, are you?
JCopernicus said:
My phone could stab me in the balls all day long and I still wouldn't revert to the current winmo.
Click to expand...
Click to collapse
Fact: Windows Mobile still does several things much better than Android. And those things are important to me on my primary device.
I get what you're saying though. Despite a few issues, Android is dominating everything in it's wake. But instead of Android spending so much time with new flashy features, they should focus their attention getting the basics right first. Their contact and email handling B L O W S. How about proper email folder handling and a basic undelete function...
I agree with the rest. To be honest, I didn't get my Nexus new, it has had two users before me. It came with Cyanogen Mod, and to be honest I find it gives better battery life and performance compared to the stock OS. If I were you I'd try it out once you get the Nexus back.
I use ROM manager to download and install ROMs, give it a try.

[BUG] Phone reboots during an active call + USB storage (apps2sd) full

Problem 1:
I've just rooted my nexus-s and I'm not sure whether it's due to rooting or a software conflict with apps installed on the device that's not compatible with android 2.3, but I'm experiencing quite a frequent phone reboot while I am in the middle of an active call.
Is there a way to capture the log of the phone's function and see what's causing the reboot?
Are anyone experiencing this problem as well?
Problem 2:
I probably have only used 240 Mb of the USB storage, and it shows that I have 13Gb free. However, when I put the check boxes beside the applications that can be moved to the USB storage (i.e. native apps2sd), I seem to have surpassed the limit allowed for moving the app for USB storage. I've got 21 apps that can be moved, but it won't allow me to move the 21st app. Error message says "[! Move Application] Failed to move application. There is not enough storage left." I've tried checking and unchecking boxes of different applications, and it has nothing to do with the 20 apps limit, but rather it's the amount of memory being moved to the USB storage
********************* updated 01-12-2011 **********************
Please report to Issue 13674 on google's bug reporting page.
hXXp://code.google.com/p/android/issues/detail?id=13674
Sorry, I'm a newbie, so I can't post outside link. Please change the XX to tt in the link above.
************************************************************
Well I have 23 apps on my USB storage, and I have the Voodoo Root kernel as well. It shows 2.1gb used, 11gb free.
I did notice a 'soft reboot' earlier today but it wasn't during a call, don't know what caused it but yeah. Honestly if I were you and the problem persists just reformat and start over.
Im having the same phone reboot problem as you during phone calls. I thought it was due to an app called Screebl being incompatible, but i just made a test call and it rebooted after about 18 minutes. Im going through my apps to see what else effects the phone state during phone call.
Ive heard of some people having problems with google maps causing problems during phone calls, or sprint nav (but we dont have sprint nav) So im going to try shutting down maps, and uninstalling my task killer, which i also heard can cause problems.
Have you been able to figure anything out? I really dont want to have to reset my phone and lose all my save data information from my games. My phone is not rooted, and i dont plan on rooting yet, so i cant use titanium backup for my data.
Phone only Reboots during active phone call, i can play games or surf the web on it all day long with no reboots.
So software issue in android 2.3, or some kind of app incompatibility im thinking
you can capture the log with adb logcat command, or download a logcat app from the Market http://www.appbrain.com/search?q=logcat
Why are you bothering with apps2sd? The Nexus S shares the Galaxy S line's hugh, I mean HUGE, 1GB of "disk" space for apps. I've got almost 100 apps on my phone and not a hint of low space. See the screen capture I've attached: 284mb used for apps, 724mb still free!
oh crap! please let it not be the same problem as in the SGS i9000m
that's one of the sign before the internal SD goes belly up
AllGamer said:
oh crap! please let it not be the same problem as in the SGS i9000m
that's one of the sign before the internal SD goes belly up
Click to expand...
Click to collapse
Didn't they switch the type of flash memory used from earlier Galaxy S phones? I saw some discussion about it not being movinand any longer, or at least some sort of physical difference between what the NS has vs the SGS line.
distortedloop said:
Why are you bothering with apps2sd? The Nexus S shares the Galaxy S line's hugh, I mean HUGE, 1GB of "disk" space for apps. I've got almost 100 apps on my phone and not a hint of low space. See the screen capture I've attached: 284mb used for apps, 724mb still free!
Click to expand...
Click to collapse
Haha this may be the case, but I've inherited the habit of obsessively moving apps to sd/usb from using my Nexus One. Combined, I am using about 450MB of space for my apps at the moment. But this is a huge improvement from the Nexus One.
DumbUglyDragon said:
Haha this may be the case, but I've inherited the habit of obsessively moving apps to sd/usb from using my Nexus One. Combined, I am using about 450MB of space for my apps at the moment. But this is a huge improvement from the Nexus One.
Click to expand...
Click to collapse
Oh yes, I was the same on my N1 and even EVO 4G, but once I got a Galaxy S, never even considered it.
I'll wager the nand used for the "rom" space is faster than the nand for the "sdcard", another thing to consider. You're not even half-way used up with that 450...
americancrew said:
Problem 1:
I've just rooted my nexus-s and I'm not sure whether it's due to rooting or a software conflict with apps installed on the device that's not compatible with android 2.3, but I'm experiencing quite a frequent phone reboot while I am in the middle of an active call.
Is there a way to capture the log of the phone's function and see what's causing the reboot?
Are anyone experiencing this problem as well?
Click to expand...
Click to collapse
I haven't rooted my Nexus S,but i've experience the same soft reboot during call.
I have the "End call using power button" option enabled. Im not sure if i was leaning on the button when it happened, but stock doesn't have a reboot option, so its unlikely. I suspect its a OS bug, rather than a rooting issue.
Let me know if you make any progress, i've since made calls with no problems.
Psosmith82 said:
Im having the same phone reboot problem as you during phone calls. I thought it was due to an app called Screebl being incompatible, but i just made a test call and it rebooted after about 18 minutes. Im going through my apps to see what else effects the phone state during phone call.
Ive heard of some people having problems with google maps causing problems during phone calls, or sprint nav (but we dont have sprint nav) So im going to try shutting down maps, and uninstalling my task killer, which i also heard can cause problems.
Have you been able to figure anything out? I really dont want to have to reset my phone and lose all my save data information from my games. My phone is not rooted, and i dont plan on rooting yet, so i cant use titanium backup for my data.
Phone only Reboots during active phone call, i can play games or surf the web on it all day long with no reboots.
So software issue in android 2.3, or some kind of app incompatibility im thinking
Click to expand...
Click to collapse
You know, I thought there were software incompatibilities too at the first place. I did not use "End call using power button". But after running the same stock rom with rooting and apps for a week, I didn't see the soft reset during the phone call. I have just installed a new rom on my nexus s, the R2 version of MoDaCo Custom ROM for the Samsung Nexus S. Running great so far. No soft resets.
** Edit **
Actually, after posting this post yesterday, I did experience another soft reset whilst talking on my phone. I have the same apps that I have been running in the background, mainly: google pinyin, paypal, k-9 mail, ebay, rhapsody, google voice, bluetooth share, and swype. I am not experience the soft reset in all calls, after I have installed the R2 version of MoDaCo Custom Rom. I will post any problems again if I do see this happening again.
I did a factory reboot/restore and that seemed to take care of the soft reset during call problem.
Have made several calls without issue
Its doing it again, this phone is going back. The screen coating is already wearing off as well. Hopefully number 2 will be better.
I have yet to get one android phone that hasnt had to be exchanged once. Android phones really need to have better QC before leaving the factory.
Droid 1: 3 times (keyboard, GPS problems)
Evo: 4 times (terrible screens)
epic: 1 time (Keyboard)
Nexus: 1 time (so far) Screen Coating, Constant Reboots
Phone reboots itself during an active call.
I have been experiencing this problem and it seems to escalate in frequency. I got this Nexus S on day one when it came out. However, I have not experienced soft reboot issue until last week, after the OTA update. Since then, it keeps doing it more and more and now it's like almost every active call I make. First, I thought it's software conflict. Now, having read this whole thread, I think it's an OS issue.
I also sometimes encounter with completely losing signal. The phone can not register to any network, and I have to reboot.
One more issue is the voice search apk sometimes activates itself when I shake or move the phone.
My phone is stock, and I do not have any issue with USB storage.
I like the phone for its speed, and the contour screen. It handles most tasks very quickly, even it's still a stock phone, unrooted.
I still have it until Jan 14 to decide whether I will keep it or not. Hopefully, there are some ways to fix these issues.
Mine is restarting during calls and also when not in use. It restarted 3 times during calls within 10 days, and I witnessed it restarting by itself at least once when the phone was locked and not in use.
I have an unrooted Nexus S, which I started using yesterday. The OTA came almost immediately after setting up, so I installed that. It appeared to be working flawlessly until this evening when I made the first call on it. It rebooted a few minutes into the call. After redialing it did it again, the third call I ended without problem, but was shorter than the previous two. A few mins later I made some test calls and it rebooted during both of them.
I did a factory reset and wipe of USB storage - I didn't bother adding my Google account and just made a test call which lasted 13 mins before I hung up.
I'll have to make some more calls tomorrow and if they work, I'll try adding my Google account and restoring stuff.
I had this same thing happen to me quite a few times reboot during a call or locking up after a call. I work to a company and we purchased three phones. So I switched with another one and guess what? Same problem definitely looking like a software problem.
This just happened to me for the 1st time a little bit ago. About 35 mins into the call/conversation, phone rebooted itself. Non-rooted here, I hope it's a software issue, that can be corrected within the next OTA update.
Are the spontaneously rebooting phones possibly overheating? Do they feel warmer to the touch than normal when it happens?
distortedloop said:
Are the spontaneously rebooting phones possibly overheating? Do they feel warmer to the touch than normal when it happens?
Click to expand...
Click to collapse
While I cannot speak for anyone else having this issue, in my case - no. The phone didn't get warmer, or seem to overheat. Odd issue to say the least.
Stock ROM (2.3.1) here as well. Just had it reboot 10 minutes into a call, then one minute into the following call to apologise for the first dropped call!

Weird issues popped up recently

So, my phone has been running fine for weeks (it was at I think like 600+ hours uptime before I had to reboot it for the first time two days ago). I'm running Apex 1.4.1, with no custom modifications. I was using it one day, then a little later it just started freezing for several seconds anytime I tried to do anything, then unfreezing for a couple seconds, then freezing, etc. I rebooted it, then it was fine for a little while. Then I was texting someone back and forth for an hour or so, and all of a sudden it stopped sending my messages. I rebooted, and it was able to send again. Now today apparently she isn't getting them again, because she asked the same question I already replied to, over an hour later (I mean, she could have just not seen the reply, but with the other recent problems I'm not betting on it...).
Has anyone seen issues like this? Also, come to think of it, Yahoo Mail has been acting just retarded...it keeps disabling status bar notifications on its own (twice so far), but regardless, when it IS notified, it's not letting me know when I get new emails, I have to go in and look. My batteries been dying a LOT faster, and my data usage has been steadily climbing over the last couple days (I haven't downloaded anything, and my normal usage recently has only been very basic) and I have a feeling Yahoo Mail has been constantly trying to connect but failing, except for when I manually go into it? But that's just a guess.
This is all just bugging me, so any suggestions would be helpful. I can just backup my needed apps, wipe and re-flash Apex, but if anyone has any other suggestions I would love to hear them. Thanks
Well I think you went wrong when you didn't shut it off for over 600 hours. Did you really need it to be on at that time? Even at night?
But anyway that's just my rant. Reflashing apex would be a good place to start. And make sure you just wipe everything. If that doesn't work, you may want to go completely back to stock and then back to apex
So you're saying this OS is not as stable as Windows? Because I've had Windows OS's stay running for months without issue. Gee, if Android isn't is good as Windows, maybe I should look into getting a WP7 phone... /sarcasm
If there aren't issues, then there's no reason to turn off your phone. Shutting it down at night is good if you don't want to charge it, but it really shouldn't be a requirement unless if Android isn't ready for prime-time (and no, I'm not saying that's the case). I had an issue, I rebooted, I had another issue, I rebooted, I had ANOTHER issue, rebooted, and so far it's been good since yesterday afternoon.
I really think it was the Yahoo Mail app though I don't know why it would have prevented sending text messages... I did a force stop, cleared it's data, removed it, rebooted, and then reinstalled the app. So far, it's been working OK from what I can tell. The data usage has slowed, battery life seems to be good again, and I'm getting notified of new Yahoo emails.
Actually I am not at all concerned with the software. I was talking about the hardware. Would you leave your computer running for 600+ hours?
Like I said, I have. My file server (Windows Server 2003) has been running (except for a few brief shutdowns for hardware upgrades/swaps) for over 2 years. My main PC (Windows 7) has been running, for the most part, except for a few times when I just felt like shutting it down, for probably the last 6 months.
Ok well if it works for you, then great keep doing it. But I'm just saying, as a computer guy, that is just a general bad idea
Nice to know, but I'm also a "computer guy" (professionally) and as a rule of thumb I keep my office computer on 24/7/365, as well as my home computers.
sfreemanoh said:
Nice to know, but I'm also a "computer guy" (professionally) and as a rule of thumb I keep my office computer on 24/7/365, as well as my home computers.
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Click to collapse
Since you are a computer guy, could you please explain how there aren't any adverse effects on your hardware from keeping it running? Primarily on the cpu and fans? No chance you could burn something out?
Jmoney47 said:
Actually I am not at all concerned with the software. I was talking about the hardware. Would you leave your computer running for 600+ hours?
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Click to collapse
Why would you shut it off? I don't think leaving it on all the time is the issue. why shut your cell phone off? I think that's stupid. Then again I'm a midnighter so I guess things are different for me. I never shut off my cell phone or PC.
Jmoney47 said:
Since you are a computer guy, could you please explain how there aren't any adverse effects on your hardware from keeping it running? Primarily on the cpu and fans? No chance you could burn something out?
Click to expand...
Click to collapse
It's designed to run like that. I'm a big PC guy as well. I do a few custom builds here and there. Seriously turning it off and on all the time it going to cause more damage (especially to your HDD) then keeping it on all the time. It's like a car being in stop and go traffic versus highway mileage. I think the last time I shut my PC off was around Christmas cause I had to reformat and couldn't get it done before I went to work so since my network wasn't up yet no reason to keep it on.
Computers aren't like cars..."gunk" and "sludge" (and yes, I'm getting these highly technical terms from TV because I know crap about cars) don't build up in computers. Pieces wear out, sure. But that can happen just as easily from frequent turning on and off. Like I said, my two computers at home stay on almost constantly, and I don't exactly dust or vacuum frequently. The last thing I had to replace was in my gaming PC, and that was the video card since it was two years old and couldn't play Crysis 2 well enough.
sfreemanoh said:
Computers aren't like cars..."gunk" and "sludge" (and yes, I'm getting these highly technical terms from TV because I know crap about cars) don't build up in computers. Pieces wear out, sure. But that can happen just as easily from frequent turning on and off. Like I said, my two computers at home stay on almost constantly, and I don't exactly dust or vacuum frequently. The last thing I had to replace was in my gaming PC, and that was the video card since it was two years old and couldn't play Crysis 2 well enough.
Click to expand...
Click to collapse
I don't know much about cars either. Maybe I wasn't using the correct tone, but I actually agree with you. Like I had said in my post I keep my machines running 24/7 usually same with cell phone. I don't know crap about cars either the only reason I used the comparison is that wear and tear from city driving or stop and go traffic (when compared to turning your pc on and off frequently) is worse than freeway or long distance without stop driving (as referring to keeping your PC on) So yea we are pretty much saying the same thing
Hey thank you for explaining it to me this way. I never thought of it like that. You are probably right. Excuse me for just one more question though: would keeping it on all the time actually end up using more power than you would if you kept it off?
Jmoney47 said:
Hey thank you for explaining it to me this way. I never thought of it like that. You are probably right. Excuse me for just one more question though: would keeping it on all the time actually end up using more power than you would if you kept it off?
Click to expand...
Click to collapse
Well...yeah, obviously. But if someone tries to call me in the middle of the night for an emergency, and I don't get the call because my phone was off, well, that would suck. But with Apex, I've went to sleep on, for instance, 80% battery, woke up, and the battery still said 80%. As for my computers, well, yeah, that costs me a little more per month, but it's not breaking my bank, so it doesn't bother me.
cstrife999 said:
I don't know much about cars either. Maybe I wasn't using the correct tone, but I actually agree with you. Like I had said in my post I keep my machines running 24/7 usually same with cell phone. I don't know crap about cars either the only reason I used the comparison is that wear and tear from city driving or stop and go traffic (when compared to turning your pc on and off frequently) is worse than freeway or long distance without stop driving (as referring to keeping your PC on) So yea we are pretty much saying the same thing
Click to expand...
Click to collapse
Lol Sorry, I wasn't referring to your posts (we just both happened to use car references).
Jmoney47 said:
Hey thank you for explaining it to me this way. I never thought of it like that. You are probably right. Excuse me for just one more question though: would keeping it on all the time actually end up using more power than you would if you kept it off?
Click to expand...
Click to collapse
Yea but honestly if your pc isn't super holy **** beast mode it isn't going to be that noticeable. I have a nice higher-end PC and it isn't that bad on my bill.

[Q] Periodically "Laggy" screen, can't use long-press. HW or SW?

Anyone else expiriencing this problem? For me it goes like this:
At random times the screen gets sluggish in the transitions, and stay this way for quite a while. While this is going on, I can't long-press anything, because of the "lag" the screen doesn't register long-press, but single-press. Meaning there's a bunch of features I can't use..!
It doesn't just regard the GOlauncher stuff, but all of it, like f.ex the lock-screen - if i try yo drag the slider half-way and hold it there, it won't hold, but snaps back. If I slide quickly, I can unlock the phone, so it seems that the problem is to register touches lasting longer than 1/2 sec. or so..
Is this most likely a HW or SW problem?
I watched your video, and yes I had this problem also. Trying to unlock the phone resulted in it resetting input and being an incorrect pattern. Can you do something for me? Download mutlitouch tester (visualizer) and just hold your fingers on there, normally what it should do is stay solid, but with if your problem is the same as mine. It will blink rapidly. Mine was also periodically, the issue appeared to be with the Email and other email clients based of the stock one (not gmail or k9mail) client, so try removing all accounts on there if any. But the cause behind this was the fact that the garbage collector was running every second and it seemed to free up the memory used by the input driver. If this doesn't work, try a different ROM, like B137, or MIUI (I am using this, its great).
and most of all, let me know how you get on.
Feel free to email at [email protected].
Thanks for your reply ryronz, I'll try the multi-touch-tester next time it acts up, for now it's fixed itself again.
Are you positive it's linked to email-accounts, because I actually did just link up my exchange-account..! Could you explain this about the garbage-collector a little bit closer? Are there any settings in the exchange-account I can change to remedy the problem?
toth42 said:
Thanks for your reply ryronz, I'll try the multi-touch-tester next time it acts up, for now it's fixed itself again.
Are you positive it's linked to email-accounts, because I actually did just link up my exchange-account..! Could you explain this about the garbage-collector a little bit closer? Are there any settings in the exchange-account I can change to remedy the problem?
Click to expand...
Click to collapse
Exchange! Yup, thats when it started happening to me, and no I never found a way to solve the garbage collector thing. Its just something that happens whenever the phone feels it needs to run, there is nothing you can do to make it happen or not happen. I ended up removing the email client and using K9Mail.
Even if I don't like the answer, it's always good getting closer to the problem, so thanks
By the way I actually did an official FW-update from Huawei, and had the same problem both before and after.
So what is this garbage-collection? What kind of garbage are we talking about?
toth42 said:
Even if I don't like the answer, it's always good getting closer to the problem, so thanks
By the way I actually did an official FW-update from Huawei, and had the same problem both before and after.
So what is this garbage-collection? What kind of garbage are we talking about?
Click to expand...
Click to collapse
What the garbage collector does is when unused memory is still allocated, it will come and clear it automatically. This should only happen when the memory is used up, or near used up. But in saying that even though it is running all the time, the input driver memory should not be getting garbage collected. So my guess is its another poorly written driving from Huawei.
I have the same problem here. However I have not, up till now, been able to identify what caused the lagging (and battery drainage?).
For testing purposes, I have today deactivated the current exchange account setup, and installed another email client (Touchdown). With the new client running, the lagging was gone.
After that, I have removed Touchdown and reactivated my old account setup.
A search on Google indicates that there might be some issues with Android and the use of Exchange email....
As a new test, I have now changed the sync periode from one hour to 'push'. I found that suggestion somewhere in my search for a solution.
Maybe it is to early to conclude, but as far as I can see after a few hours with the phone mostly in standby, I can spot some improvements with regards to both the lagging and battery drainage.

[Q] Sleep/Charge death issue, think I've tried everything...

Hey guys!
I've got 2 of the T-Mobile HD2 handsets, both 'yellow reset button' revisions. One runs Windows Mobile 6.5 (have yet to find an alternative for texting through Outlook/Exchange), the other running some flavor of Android. This setup has been working just fine for months, but last month I started experiencing random restarts, sleep death, and charge death. In two known instances, this happened during calls.
Now having been educated on How to ask a question properly, I have done my best to attempt all the due diligence I could muster...
--The Android handset is presently running the Nexus ICS 1.5 ROM with the Dormanix ICS kernel. After the first few random restarts, I tried it with the regular kernel (tyung's?) and had the same issue. I then reverted to my mainstays of Typhoon Cyanogen and Hyperdroid, both with stock kernels, both demonstrating the same issue after the first day or two.
--I've tried every radio release from 2.10-2.15, being careful to only install the '50' releases, not the '51's. None of these have alleviated the issue.
--I used setCPU to try overclocking, underclocking, then just set it back to stock and uninstalled setCPU.
--The most recent format attempt, while I didn't task29, I did format /system and /data from within CWM.
--Also with the most recent attempt, I didn't install any backup software or create any backups, except with text messages through GoSMS. I did not restore any backups with Titanium Backup or MyBackup Pro.
--I have not uninstalled any system apps with ROM Toolbox.
--I have tried updating my CWM install version to 5.x.
--I have attempted switching the OSes of the two handsets; both have had the same issue with Android but neither have SoD'd with Windows Mobile.
Just about the only thing I haven't tried was switching the the cLK bootloader instead of MagLDR; my logic for not doing so is that I do keep an archive of all the old versions of the ROMs I've installed so that, in cases like these, I could try some older known-stable-to-me releases, and all the ones I've downloaded were for MAG. Additionally, none of the other threads I read indicated that the seemingly mature MAG platform was found to be the cause of anyone else's issues; all the other threads seemed to relate to either titanium backup restoring something in an extremely wonky manner, or an unstable/incompatible release of the baseband firmware.
The only other thing I could think of that could cause the issue that started roughly around the time that this problem started was my use of LBE Privacy Guard. I'm hesitant to blame LBE for the following reasons:
1.) LBE has been perfectly stable on my Incredible 2.
2.) LBE hasn't been blamed for any of the other SoD issues discussed in these threads.
3.) The Google Play page for LBE indicates no such issues reported in either the dev writeup or the first five pages of reviews.
4.) The SoDs don't seem to coordinate with the times that LBE blocks things.
5.) Uninstalling didn't make the issue go away.
However, given the nature of LBE and the kind of low-level access it gets to the system, I felt it worth mentioning.
Thanks for reading my lengthy plight; any assistance (including thread links if I missed a thread in my searches) would be greatly appreciated. In the meantime, I'm going to give Task29 and installing CLK a try.
Joey
Okay, after reading your question/issue thoroughly, it seems that you have tried almost everything but to no avail.
First thing I noticed was, " I started experiencing random restarts, sleep death, and charge death"
This may indicate bent battery pins, or just a faulty battery.
(Have you tried a different battery? Checked the pins?)
Have you tried going to complete stock and using your phone normally? If yes, did you experience any restarting, sleep death, charge death or any kind of issues? If not, do so.
Have you ever had your device stuck while flashing something? radio ? bootloader ? and you had to remove battery?
Have you ever felt that your device is overheating or lagging a lot ?
Have you ever dropped your device ? Had something spilled on it? ( This may seem a weird question, but ... you never know )
Marvlesz said:
Okay, after reading your question/issue thoroughly, it seems that you have tried almost everything but to no avail.
Click to expand...
Click to collapse
I do my best to walk all the beaten paths before I ask for help. If I'm going to ask everyone else to spend their time helping me out, the least I can do is demonstrate that solving the issue is worth my own time.
First thing I noticed was, " I started experiencing random restarts, sleep death, and charge death"
This may indicate bent battery pins, or just a faulty battery.
(Have you tried a different battery? Checked the pins?)
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Click to collapse
I've got five different batteries I rotate regularly. Two do admittedly need replacing, but the batteries all work perfectly in the WinMo handset. Additionally, I've had instances where I've been playing Robo Defense, and while it won't respond to input until it does its reboot, the game still carries on with the screen fully lit. However, the issue doesn't appear to be related to a capacitive touch screen failure, since a known unresponsive screen has ALWAYS been met with an restart, given enough time, and a battery pull ALWAYS returns it to proper working order.
Have you tried going to complete stock and using your phone normally? If yes, did you experience any restarting, sleep death, charge death or any kind of issues? If not, do so.
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If you're talking stock as in WinMo 6.5, then 'yes' in the sense that the issue first started on the first HD2 (we'll designate it "Alpha"), which was running Android, while the second HD2 ("Bravo") was runing WM. Since I too wondered if it might be a hardware/bootloader/whatever issue, I task29'd both phones and made Alpha run WM and Bravo run Android. Alpha, which would SoD regularly with Android, has never done so with WM. Bravo, which never had an issue with WM, SoD's with Android. Having both phones at my disposal has enabled me to pretty reasonably conclude that it's something to do with Android and rule out a hardware issue.
Have you ever had your device stuck while flashing something? radio ? bootloader ? and you had to remove battery?
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The closest I had to that was a radio revision whereby the bootloader never got past the 'loading' prompt, but neither that, nor the MagLDR install, nor any of the radio installations I've tried have required a reflash due to a botched installation attempt.
Have you ever felt that your device is overheating or lagging a lot ?
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If you're a fan of the SyFy Channel series "Warehouse 13", reading this question felt like being asked, "did you smell anything that you'd describe as smelling like fudge?". That being said, I've occasionally noticed it, but it's never seemed to be correlated to a reboot/SoD. Usually graphics intensive apps or GPS navigation will do it, but that's been mostly consistent ever since I owned an iPhone 2G. If you're going for "the CPU is being pegged" as a cause for the SoD, I'll be a bit more vigilant as I use it to see if a heat issue seems to trigger it, but my immediate reaction is "no".
Have you ever dropped your device ? Had something spilled on it? ( This may seem a weird question, but ... you never know )
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Not weird, perfectly understandable, and I'm pretty good with keeping my gear unsmashed
Hope it helps!
Joey
voyager529 said:
Additionally, I've had instances where I've been playing Robo Defense, and while it won't respond to input until it does its reboot, the game still carries on with the screen fully lit. However, the issue doesn't appear to be related to a capacitive touch screen failure, since a known unresponsive screen has ALWAYS been met with an restart, given enough time, and a battery pull ALWAYS returns it to proper working order.
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Have you checked your pins? Swapping batteries make them vulnerable.
Also, I have never ever had a non responsive screen. So this may, JUST MAY, have something to do with a hardware related issue.
voyager529 said:
If you're talking stock as in WinMo 6.5, then 'yes' in the sense that the issue first started on the first HD2 (we'll designate it "Alpha"), which was running Android, while the second HD2 ("Bravo") was runing WM. Since I too wondered if it might be a hardware/bootloader/whatever issue, I task29'd both phones and made Alpha run WM and Bravo run Android. Alpha, which would SoD regularly with Android, has never done so with WM. Bravo, which never had an issue with WM, SoD's with Android. Having both phones at my disposal has enabled me to pretty reasonably conclude that it's something to do with Android and rule out a hardware issue.
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From the redded part, I can understand that the issue started on Alpha, and soon thereafter it had affected Bravo.
This could mean that it is a thing shared between the two devices, a thing you do/use on both devices.
Maybe an sdcard ? Have you tried booting android from sd? have you tried booting android from NAND without an sdcard?
voyager529 said:
If you're a fan of the SyFy Channel series "Warehouse 13", reading this question felt like being asked, "did you smell anything that you'd describe as smelling like fudge?". That being said, I've occasionally noticed it, but it's never seemed to be correlated to a reboot/SoD. Usually graphics intensive apps or GPS navigation will do it, but that's been mostly consistent ever since I owned an iPhone 2G. If you're going for "the CPU is being pegged" as a cause for the SoD, I'll be a bit more vigilant as I use it to see if a heat issue seems to trigger it, but my immediate reaction is "no".
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lol, okay then, it's not the device overheating.
Let's narrow it down, your both devices started to have charging/screen issues. With a relatively close time from each other.
Now, there is something bugging me. If Bravo was on WinMo, and you said you have had no issues on WinMo whatsoever, how did you know that the it was is experiencing the same issues?
(If your answer is going to be "Because I put android on it" , then the issue probably originated from the way you flash android.)
You also said that: on Winmo, both devices ran fine and on Android both devices had SoD's .
This may mean, the ROM you are/were using is simply malfunctioning. Have you tried various ROMs or it is just one ROM ?
Sorry for being late, awaiting your reply
Have you checked your pins? Swapping batteries make them vulnerable.
Also, I have never ever had a non responsive screen. So this may, JUST MAY, have something to do with a hardware related issue.
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Ironically, Bravo (the one presently running Android) was warranty replaced less than a month ago due to an actual, legit unresponsive screen. The fact that the pattern is consistently "screen stops responding/SoD/CoD -> hot reboot -> phone resumes working perfectly", and has been on both phones, leads me to put that particular explanation towards the bottom of the pile. Rather selfishly, the supplemental reason to that is that T-Mo isn't going to honor a warranty replacement for an issue that only happens on an operating system that is an unofficial port, so if it is some bizarre hardware issue, it's gonna be mighty expensive to get the phone swapped.
This could mean that it is a thing shared between the two devices, a thing you do/use on both devices.
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I have a thought about that that I'll get to in a moment...
Have you tried booting android from sd?
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No. good catch =)
have you tried booting android from NAND without an sdcard?
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I always use the NAND methods, but data is a bit hard to store without an SD card. You have inspired me to do a MicroSD shuffle though. I'll give that a try.
Now, there is something bugging me. If Bravo was on WinMo, and you said you have had no issues on WinMo whatsoever, how did you know that the it was is experiencing the same issues?
(If your answer is going to be "Because I put android on it" , then the issue probably originated from the way you flash android.)
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That is, in fact, the answer lol. Originally, Alpha ran Android and Bravo ran WinMo. This problem started, so I switched them around: Bravo was configured to run Android, and Alpha became the WinMo phone. Alpha, which would SoD with Android, has not done so in the weeks since it became the WinMo running handset. Bravo, now sporting Googleware, exhibited the same issues.
To answer your last question regarding whether it was the ROM, I tried the ICS ROM with stock kernel, Dormanix's kernel, Typhoon CyanogenMod (the most reliable in my experience), and HyperDroid. All of these ROMs did the same thing after the first day or two, but hadn't done so in the past: I used both the latest release and older releases that I've used and am 100% certain have worked for me, on my hardware, without fail. As such, this is starting to ratchet back to being a PEBKAC/ID10T issue, but I was never able to pinpoint anything specifically that would earn me a dunce cap. This morning though, I had a breakthrough...
Yesterday, I decided to ditch MAGLDR and opt for CLK instead. I must admit that I do greatly prefer MagLDR, but I was determined to try as many things as possible to get to the bottom of this. I Task29'd, got CLK in along with CWM Recovery, Flashed the ROM again, and started restoring apps from the Google Play Store. No reboots at this point, but then again, most flashes have worked wonderfully the first day. As an aside, I'm torn: I do like the greatly decreased boot time and increased internal storage availability, but MagLDR was much simpler to work with for frequent flashing chores. Oh well.
The stock lock screen gives me a camera launching option by dragging the unlock icon to the left. Being left handed, on more than one occasion I've ended up getting myself to the camera by accident because the side of my palm triggered the multitouch. As such, I did a little experiment. Using ROM Toolbox, I 'froze' the camera app; I never use it intentionally anyway. After doing so, I was curious as to how the lock screen would react. Behold! I finally found a way to consistently trigger a restart! This got me thinking two things:
1.) As much as I like taking out things like the stock news/weather/twitter apps that I never, EVER use, maybe one of those were being randomly restarted (as Android apps tend to do), and instead of giving up on starting the app, my phone instead decided to divide by zero.
2.) The utility of Advanced Task Killer and its ilk have been hotly debated in Android forums. Personally, I find ATK to be extremely useful and love its functionality. As such, it's among the first things I install. Hence, I wonder if, for some bizarre reason, ATK is either killing the wrong task, or its presence is wreaking havoc.
Thus, I have foregone MagLDR, foregone ATK, and foregone pulling out stuff in ROMs I don't want. Also, I bought the GOTO lockscreen to help me get rid of the camera launching problem. So far, my system uptime is 6 hours, 14 minutes
Joey
voyager529 said:
The stock lock screen gives me a camera launching option by dragging the unlock icon to the left. Being left handed, on more than one occasion I've ended up getting myself to the camera by accident because the side of my palm triggered the multitouch. As such, I did a little experiment. Using ROM Toolbox, I 'froze' the camera app; I never use it intentionally anyway. After doing so, I was curious as to how the lock screen would react. Behold! I finally found a way to consistently trigger a restart! This got me thinking two things:
1.) As much as I like taking out things like the stock news/weather/twitter apps that I never, EVER use, maybe one of those were being randomly restarted (as Android apps tend to do), and instead of giving up on starting the app, my phone instead decided to divide by zero.
2.) The utility of Advanced Task Killer and its ilk have been hotly debated in Android forums. Personally, I find ATK to be extremely useful and love its functionality. As such, it's among the first things I install. Hence, I wonder if, for some bizarre reason, ATK is either killing the wrong task, or its presence is wreaking havoc.
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lmao !! xD
But that is weird. Why would your phone reboot when the app is frozen ? When you freeze an app, it disappears from the app launcher, but being available on the lockscreen may be the cause.
I don't think it's ATK, since I was on the SD versions of Android, I used to use ATK. And never had a problem. On the other hand, I did notice some random reboots on ICS after freezing some system apps with Titanium Backup.
That said, these reboots shouldn't occur when on typhoon, Hyperdroid or any non-ICS ROM, should they ?
I'm still confused about this "Originally, Alpha ran Android and Bravo ran WinMo. This problem started"
There is no way in hell, two separate devices, would face the same issue without any relation.
And, forgive me but, if the problem only occurred on Alpha, why did you put Android on Bravo while it was working fine? (Again, sorry, but I need an answer for this )
Update: The phone froze twice yesterday, but has been fine since...wait, literally just rebooted as I was typing this after I hit the 'home' key.
I'm thinking that at some point early next week, I'll try task29ing again and put typhoon on there with no task killer and no alternate launcher and see if I get anywhere.
To answer your question, the problem started on Alpha. As a desktop computer tech, when a desktop has issues like this, it tends to be faulty RAM. Since phones don't have user-swappable DIMMs, I wanted to rule out a hardware issue. Alpha has been running WinMo 6.5 flawlessly ever since, which leads me to believe that it is, indeed, a software issue of some kind.
Joey
voyager529 said:
Update: The phone froze twice yesterday, but has been fine since...wait, literally just rebooted as I was typing this after I hit the 'home' key.
I'm thinking that at some point early next week, I'll try task29ing again and put typhoon on there with no task killer and no alternate launcher and see if I get anywhere.
To answer your question, the problem started on Alpha. As a desktop computer tech, when a desktop has issues like this, it tends to be faulty RAM. Since phones don't have user-swappable DIMMs, I wanted to rule out a hardware issue. Alpha has been running WinMo 6.5 flawlessly ever since, which leads me to believe that it is, indeed, a software issue of some kind.
Joey
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I don't know if it was just me not reading this whole thing properly (which it probably was, given the amount of information you're providing) but you never seemed to have actually answered the questions about bent battery pins. You mentioned that you are often swapping batteries which makes the battery pins vulnerable to being unintentionally bent out of shape, and they may not be making contact with the battery properly. I have no clue as to how this would really help you (maybe the reboots, not the screen issue), but it wouldn't do any harm to check it out
---------- Post added at 02:54 PM ---------- Previous post was at 02:51 PM ----------
Marvlesz said:
And, forgive me but, if the problem only occurred on Alpha, why did you put Android on Bravo while it was working fine? (Again, sorry, but I need an answer for this )
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Didn't see this earlier, but surely the question is 'why would you leave the HD2 on the world's worst OS?'
I'm disinclined to believe it's the battery pins for the following reasons:
1.) in certain cases, the screen is unresponsive, but the send/end buttons light up, indicating that power is indeed flowing.
2.) in certain cases, I've had the phone do a 'hot restart' (i.e. not going through the bootloader, just showing the boot animation) mid phone call or during other kinds of use. If it was a momentary disconnect, wouldn't it be doing a complete, cold restart?
As for why I'm using Windows Mobile, two reasons:
1.) Android has been giving me issues lately, as this thread clearly illustrates. For all the crap Windows Mobile 6.5 gets, it's been pretty stable, ALWAYS rings, is significantly less demanding on battery life.
2.) Its killer feature for me is that it enables text messaging through Exchange/Outlook 2010, something no other mobile OS presently provides. Additionally, it does all of the core phone functions I use (calls, texting, tethering, web browsing with Opera Mobile, Facebook notifications/caller ID sync, USB mass storage, video/music playback, Swype input, etc.). It might not have 100,000,000,000,000 apps, but the Sencity flavor of EnergyROM is extremely reliable.
Joey
voyager529 said:
If you're going for "the CPU is being pegged" as a cause for the SoD, I'll be a bit more vigilant as I use it to see if a heat issue seems to trigger it, but my immediate reaction is "no".
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Even if you can't feel it overheating, try putting it in a cool place for some time until you can feel that the aluminium back cover is cold to touch, then do something which would normally cause a hot reboot or any other issue. An open window with a slight breeze is normally good enough to cool the phone down (so long as it isn't too sunny or hot obviously).
I guess you're right about WinMo being the most stable OS (although from what I've heard WP7 is very good as well) but I just couldn't live with it. Even if I started experiencing large issues I would do everything in my power to not use that OS again! Used it the other day on my friend's HD2 which he now keeps purely as an alarm clock and it's ghastly, I found it painful to use again.
voyager529 said:
I'm disinclined to believe it's the battery pins for the following reasons:
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Will checking the battery pins trigger a bomb ? Why don't you just CHECK THE PINS to eliminate all the doubt. Instead of the assumptions you keep making !
And do what Nigel has said, and report back.
Marvlesz said:
Will checking the battery pins trigger a bomb ? Why don't you just CHECK THE PINS to eliminate all the doubt. Instead of the assumptions you keep making !
And do what Nigel has said, and report back.
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Click to collapse
I apologize for my earlier lack of clarity.
I did check the pins for any obvious bending or lack of pressure, and they all appeared to be correctly shaped and pressured. As a result, I'm hesitant to blame it on the pins' shape and pressure at a micro level because of the reasons below - if the pins are bent in such a manner that it's undetectable by me personally but causing the problems in functionality, I wouldn't expect it to happen mid-call or mid-game.
In the none-too-distant future, I do intend on doing another task29 and going back to MagLDR and trying a previously untried ROM. Also, I have ordered new batteries, in the event that it's the physical batteries themselves.
I'll report back with what happens, and again, than you so much for all of your help.
Joey
voyager529 said:
I apologize for my earlier lack of clarity.
I did check the pins for any obvious bending or lack of pressure, and they all appeared to be correctly shaped and pressured. As a result, I'm hesitant to blame it on the pins' shape and pressure at a micro level because of the reasons below - if the pins are bent in such a manner that it's undetectable by me personally but causing the problems in functionality, I wouldn't expect it to happen mid-call or mid-game.
In the none-too-distant future, I do intend on doing another task29 and going back to MagLDR and trying a previously untried ROM. Also, I have ordered new batteries, in the event that it's the physical batteries themselves.
I'll report back with what happens, and again, than you so much for all of your help.
Joey
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Ah, OK thanks for clearing that up (I, like Marvlesz, thought you simply were refusing to check the battery pins for some odd reason). Did you try the fridge trick? I've read in many places that it works for some people, maybe it could help you too (although don't leave it in there for too long; I'm no expert but I would assume phones aren't designed for that ) and report back.
Just thought I'd follow up with everyone...
On April 22, I task29'd, MagLDR'd, and installed HyperDroid-CM7-Observant-Opossum -v5.9.0. Since then, my phone has been working properly.
Thus, I am chalking the whole ordeal up to one of three things:
1.) an issue with a backup of some kind.
2.) an issue with the internal memory that I managed to 'partition around' when I installed MagLDR again.
3.) an issue with ICS/kernel compatibility that was unique to my phones for some odd reason.
Regardless, for the past ten days, the only reason I've had to reboot the phone was due to a dead battery. Thank you everyone who watched this thread and helped me with my issue. I am greatly appreciative of your willingness and patience.
Joey

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