If for some reason I have to send my phone back to tmo for replacement can I just hard reset my phone and send it back with no problems. Still got the stock ROM. How does warranty tie into the insurance?
I have several cabs installed onto my phone including bsb tweaks and cookies something.
T-Mobile USA
Umm.. of course not. If cabs voided your warranty then that would mean that any software you installed to your phone would void the warranty which is silly. That being said changing the stock ROM might cause an issue so putting the stock ROM back would probably be wise if sending it back to t-mobile for some reason.
even a cooked rom shouldnt be an issue. Its HSPL that voids warranties.
According to the warranty terms, installing cabs (programs) does not void the warranty, but flashing a non stock ROM does.
Now, with that said if your phone is bricked and will not boot T-mobile would probably replace it under warranty. I can not guarantee it but I know the with bricked android devices i have seen sent in they have not gotten returned or charged the out of warranty fee, even after being rooted.
Sent from my T-Mobile myTouch 3G using the XDA mobile application powered by Tapatalk
even HSPL will not void your warranty if your smart, all you have to do is just remove it and flash back to the stock ROM and your good to go for replacements, warranty etc etc. I had to do that a few devices ago when I needed a replacement.
Related
hi... i`m new here... i have a question...
if i flash or unlock to be available to all networks an Orange SPV M700 i`ll lost my warranty from it?
I'm not a lawyer or anything but I'm pretty sure that you void your warranty flashing your device, provided that you're not a certified support representative. Also you risk turning your device into an expensive brick.
My 2 cents....
laudanum
laudanum said:
Also you risk turning your device into an expensive brick.
laudanum
Click to expand...
Click to collapse
While it's important for anyone to realise that not correctly flashing a phone can brick it and flashing with a bad ROM can do the same I'm sure many agree with me that there is no point scaremongering, either.
I have surely invalidated my warranty by flashing my phone and SIM unlocking it. Currently I flash a new ROM every week or so, to test and report problems with WM6 ROMS to encourage and help development.
Must have flashed my Trinity 30 times.
It is far from an expensive brick...still
If you're curious enough, you'll just hope that go ahead and flash. If you're going to go down the SIM unlock - I would recommend using this first: http://server2.dimonvideo.ru/uploads/public/users/lvsw/Trinity/HardSPL/Hard-SPL.zip
this is "Hard-SPL" and will enable you to use hardward buttons to go into bootloader and reload a ROM even if an upgrade fails - thereby rendering your phone virtually "unbrickable".
Great advice. But I don't think he was trying to scare anyone, just warn them. Friendly warnings are ALWAYS helpful.
Also, an important item to note, another benefit of using HardSPL is you can get your phone back to "spec" if you need to send it in for warranty repair. So warranty woes are all but gone.
nealed said:
While it's important for anyone to realise that not correctly flashing a phone can brick it and flashing with a bad ROM can do the same I'm sure many agree with me that there is no point scaremongering, either.
I have surely invalidated my warranty by flashing my phone and SIM unlocking it. Currently I flash a new ROM every week or so, to test and report problems with WM6 ROMS to encourage and help development.
Must have flashed my Trinity 30 times.
It is far from an expensive brick...still
If you're curious enough, you'll just hope that go ahead and flash. If you're going to go down the SIM unlock - I would recommend using this first: http://server2.dimonvideo.ru/uploads/public/users/lvsw/Trinity/HardSPL/Hard-SPL.zip
this is "Hard-SPL" and will enable you to use hardward buttons to go into bootloader and reload a ROM even if an upgrade fails - thereby rendering your phone virtually "unbrickable".
Click to expand...
Click to collapse
ok..thanks for advices
but if i go to unlock my sim to a certified support ? i`ll lost my warranty ?
If you just want a SIM unlock, and are willing to pay for that, it won't invalidate the warranty. The best tool for that is IMEICheck which costs £20 and includes full CID unlocking for when you want to update the ROM to a non-OEM version.
Flashing with a new Radio or OS ROM will invalidate. Some of the 'free' unlock tools work by flashing the radio ROM, thereby invalidating the warranty in the process.
ok tnx guyz i understand tnx again for help
Hey.
Do I lose guaranty of the mobile if I install UI´s like this or is it like a theme on a normal mobile?
http://forum.xda-developers.com/showthread.php?t=468662
Thanks
Just installing software (which a Theme or UI is) will not void your warranty.
Flashing an unofficial Rom (i.e. Cooked Rom or Rom from another carrier) will viod your warranty. Also Flashing unofficial Splash Screens, Radio Roms and HardSPL will void your warranty.
Of course you can always flash the device back to original state in the event of a warranty exchange situation
So if I only install exe´s I can´t do something wrong????
thanks for reply
That is correct.
I was planning on installing R3AA..
and there was this cool Touch X 9.0 rom to..
can they be installed together on same device?
& will installing these roms uhm dunno how to say.. lose my waranty?
I think Touch 9.0 includes the stuff from R3AA, not really sure.
However, they can't be installed on the same device.
They are ROMs and will remove everything else on that device when flashing.
Flashing with a custom ROM (like touch 9) will void your warranty.
This is because you use Hard SPL. Just install the stock SPL if you want to get your warranty "back".
There's alot more info in the ROMs section.
ah so there is a way to get warranty back if I go with the touch 9.0 thingy
BUT, the R3AA Dutch one i'm going to install won't void my waranty?
cuz at installation it says something about unlock HTC '
That is correct. You can get the warranty "back", if you put the stock-SPL back.
Since the R3AA Dutch is an official ROM from SE, you won't void it.
Making this simple: use hard-SPL = void warranty. use stock-SPL = warranty OK.
Hi People,
Had my device 7 days now but a hardware fault has occurred so i am getting an exchange tomorrow, thing is i have flashed it with the HTC Rom as this was much better than T-Mobile's.
Because I'm sending it back should i flash it with T-mobiles stock ROM or leave it as it is. I don't know what or if anything will be said to me when they get it back?
What's wrong with the hardware if you don't mind me asking?
I think it's prudent that you flash the tmo stock ROM for warranty purposes.
Of course, you have to flash back stock ROM and stock SPL!
@ lude219 - The earpiece has stopped working properley.
@skycamefalling - Where can i find the Tmo stock SPL and ROM?
Thanks for the help guys.
I flashed an original rom, but the phone in the bootloader still says
SHIP S-OFF RL
the radio is 26.14.04.28_M
(Android is 2.3.5 and sense is 3.0)
Is it ok? I thought the phone should be S-ON to be accepted for warranty. I want to send it because the GPS never worked (sure many people can remember all the problems we had with GPS and desire HD...)....i used the phone always without gps, but now I have another phone so I can easily send the Desire HD, because I don't use it anymore and can stay many days without it no problems.
Thanks for the help.
I guess that depends on how smart the HTC employee is but I don't know. It seems quite a risk to me.
And how can I set back to S-ON?
Flash 1.32 ROM, then root your phone with visionary and use Easy Radio Tool for S-On.
Don't forget your CID.
I returned mine for repair without returning to S-ON, I doubt very much that they would check the status anyhow and if your back on stock ROM I'd claim ignorance. Plus in-spite of all their bluster, in the UK at least, they cant decline a warranty claim for software hacking UNLESS that is the cause of your problem.
so i can claim warranty if i flash a stock 3.0 wwe rom with s off because my warranty claim involves my volume rocker not working neither is wifi or bluetooth but ive flashe many custom roms to check if wifi starts working and it doesnt so it must be a hardware fault am i correct?
Ive send my phone with RUU and S-Off to HTC and they repaired it without any problem
I've sent it with Radio S-OFF (flashed RUU over rooted phone, but Radio S-OFF remained) and they took it for warranty repair...
Aamir.Badat said:
so i can claim warranty if i flash a stock 3.0 wwe rom with s off because my warranty claim involves my volume rocker not working neither is wifi or bluetooth but ive flashe many custom roms to check if wifi starts working and it doesnt so it must be a hardware fault am i correct?
Click to expand...
Click to collapse
Yes, although I'd flash the appropriate ruu first, probably best not to rub the fact that you've been hacking it in their faces
Sent from my Desire HD
I've bought my DHD from Singapore because it was cheaper(60 Euros less), I doubt if I have any warranty
I hope I don't have a H/W problem and if I have it would be tricky to get the stock firmware and contact this singapore guy for warranty purposes(also its risky because he can just...disappear)