1024 Leo, USA T-Mobile version.
It only happens with incoming email, SMS and calls are fine.
When I try to reproduce the problem, I simply have to wait for the phone to check for new mail. The the phone notifies me about new email. If I try to turn the screen on, it won't. The hard button lights up, indicating the phone is on but I can't interact with the screen. Resetting the phone via the red button is the only remedy.
If I act real fast when new mail comes, sometimes I'm able to start sliding to unlock but it still crashes. If I'm really fast I'm able to even get to the mail screen but it still crashes.
But the crash does not occur if I'm already using the phone when new email comes in. If I want to reproduce it, I have to leave the phone "alone", with the screen off. If the screen is on when the new mail comes in, the crash does not occur.
The problem started occurring with completely stock phone, the very first day, without making changes. As I cab tweaked the phone, (no ROM) the problem persists, it happens.
Because of this problem, when I wake up in the morning, I can't use my phone because the screen doesn't turn on and I have to restart the phone so I can use it. My mail send/receive interval is set for 4 hours so while I sleep the phone receives new email at least once.
I investigated similar problems for TP2 and Touch HD but it does not help.
I backed up everything on my phone so I'm ready to make changes if you have any advice. I checked for: changing the email ring tone, wake up on new email setting. They have no effect on this problem.
After this happens, I tried calling my phone. It will not ring, but the hard buttons light up but are unresponsive, I can't neither pick up nor reject the incoming call. I sent an SMS to the phone in this state, it didn't do anything.
Do you have knowledge that can help me? Is anyone willing to try to reproduce the problem on their phone?
All you would do is set any ring tone for incoming mail, leave the phone with the screen off and "wait" for new email to come in. Don't do anything for a minute and then check if the crash occurred.
Please help, I hate waking up to a crashed phone that I need to restart every time. Because of this problem, setting a wake up alarm is useless.
If you can't help with this, at least is there any way I can "force" the phone to restart without removing the battery cover?
Thank you.
Related
Hi all
My Wizard has been acting very strangely for the last 24 hours. Without any obvious trigger evet, it has started doing the followig things:
- GSM notification light has started blinking amber without any associated problem or warning. Normally this means GSM disabled, but I can still place and receive calls fine.
- Refusal to sync with desktop. When I plug it in, both the computer and phone make studdery 'hardware connected' noises but nothing else. Whatever I try, I cannot coaxe them to talk.
- Worst of all, at seemingly random times, in perhaps 1-minute intervals, the phone vibrates briefly and makes the notification noise, as if an appointment was coming up. But there are no appointments, all system alarms have been turned off and I can't for the life of me tell what's triggering it - there's nothing in the task manager list, so it seems to be a system fault. This is making it an extremely annoying device to be around.
I tried a soft reset, nothing. I'm reluctant to do a hard reset beacuse I have some data which I mustn't lose (but I can't back it up). The only thing that I can think of is an application I installed a while back SMS Threader, which was pretty parasitic. I removed it, but apparently the uninstallation wasn't clean. The buzzes and noises sound a bit like what the phone would do when I received a message while I had SMS Threader installed.
Any ideas?
Thanks...
hi everyone.. i've had a problem that has been bugging me for quite some time now. it happens just once or twice a week, but it is still very annoying.
sometimes when i receive an SMS message on my trinity, nothing will happen, no alert, no screen light up, nothing.. and without me even knowing, my trinity has frozen. the green light still flashes, and i can try to ring the phone and it rings from the end i dial from.. but the phone does nothing, does not light up or make noise or vibrate. it's just stuck.. whenever this happens i have to soft reset, and when i do, i lose the text message that was received, and i am never able to read it.
i've pin-pointed it down to it only happening when i receive SMS messages, but even then it's only occassionally.. as i said, about once or twice a week.
has anyone else had this problem?
Did you use a third party soft like SMS notifier?
no i don't.. the only third party software i use is a tab control program to launch my applications from today screen, this has been happening since before i installed pretty much anything on the phone
*bump*
really annoying bug
hello everyone, quick question
im looking for a locking program that will lock the screen when i press the power button (device goes into standby) and when it wakes up
the default locking program with WM is annoying because you can lock the phone BUT when u get an incoming call or text message, the screen becomes unlocked again and its easy to "answer" it accidently when its in your pocket. this is particularly annoying with text messages, because most of the time i wont even realize i have one and the phone will be awake for hours draining the battery and waiting to be pushed. anyways ive done several searches and come up with the following solutions, none of which work for me
1. S2U2, i dont like it, i tried it, wont use it again
2. SensorLock - An EXCELLENT locker, except it wont work on phones without Accelerometers...works wonderfully on the diamond tho
can anyone suggest something to me
First, set timeout for turning screen off autoamtically. This will solve SMS wakeup problem - screen will turn off automatically after some time.
Next thing, incoming calls - there is great Onyx ROM with Opal's slider - to answer a call, you need to slide your finger from center to left (or to right to ignore it). You can't answer accidentally using it
i appreciate your suggestions but neither works for me
i tried the opal but it didnt work properly, i actually had to hard reset to get rid of it
as for the timeout, it still doesnt solve the problem of the phone becoming ACTIVE as soon as a notification or text message is received
When phone is in standby:
1. Incoming call
2. I answer - quiet! Time counter go on, but I can't hear caller and caller can't hear me. Push "End Call" button.
3. Screen and keys not respond! Can't be switched off. The whole phone locks up.
4. I have to remove back cover and soft reset!!!
I have Htc Rom 1.66.
Can anybody else report if they have or had this problem?
Did anybody find a solution?
My phone has been in by HTC already 3 times for repair!!! They keep sending it back saying that problem is solved, but it's not!!!
You could be having notification queue issues. Try the solution in the thread "HD2 died- or did it" and see if that works for you.
WB
I don't think its a queue issue because this happens even after a hard reset.
Could it be that some program corrupts Rom so that the problem even happens after Hard reset?
I doubt it. However it is just as likely that you may have installed a piece of software that is, how shall we say, not behaving itself properly.
If I were you I would hard reset (backup your data first) then install your contacts. If you can, use the phone for a day or so without anything else loaded and see what happens.
I would not dismiss the notification queue issue at all. Causes more hassle in winmobile than anything else I know!
Let us know how you get on.
WB
This happens even after a hard reset and no software no contacts no alarms and nothing in calendar.
I know that its not hardware problem because when I make call or if I answer call when not in standby, then phone behaves normally and doesn't lock up.
I had that problem aswell, I´m using a Danish ROM, and had Co0kiemonsters version with 20 quicklinks installed. After I removed that program it worked without any probs.
Remove all programs U have on Your phone or Re install/upgrade that´s faster than removing the progs.
Instal those programs U had before your problems started. and test what might not work with your ROM
locks during call
Mine has started doing the same thing - locking during an incoming call or I can't disconnect after making a call unless I soft resent. The only think I have added recentently is HD2 tweak
Anyone else has this or is it just me, when i receive a text message my phone freezes for 4-5 seconds and after that back to normal.
if im doing some thing i notice it hangs for a second but nowhere near that long.
I Agree
I noticed this issue more today than any other. I recently hard reset my phone, and thought that I needed to reapply some hotfixes, so I did. On the way home I will see if my music keeps cutting out during bandswitching and receipt of text messages.
Why just WinMo priotise so much resource to receive a poxy text?!? It doesnt need 1Ghz of power for such a basic communications protocol!
Mine freezes after clicking send. It freezes for like 10s and sometimes the message I send doesn't show under the message I received.