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Hi All,
I have been reading a lot of messages on both 8525 and 8125 trying to isolate the issue and there doesn't seem to be a straight asnwer anywhere and hence I am trying to get the attention of the users here...
I have a pioneer navigation system with a bluetooth built-in. My previous phone (blackberry) and my wife's treo650 both stay connected with car's bluetooth when on call (never a disconnect). But my new 8525 gets disconnected mid-call (usually after 2 to 5mins, but have also seen a disconnect within 1min). That is, it does pair with the car kit and when there is no call going on, the bluetooth connection never dies. This disconnect only happens mid-call, almost all the times.
I have the latest ROM (1,34.502...., radio: 1.16), got the phone about 2 weeks ago from Amazon.com. Called cingular and they say could be faulty phone and I have searched other forums like audi message board where their car kits are also having the same disconnect problem with 8525, so I doubt this is a single phone issue.
I have taken the 'band' hack and forced the phone to be in either GSM or WCDMA mode and in either modes, the phone still exhibits the same problem (there might not be any connection between the two at all, bluetooth with GSM/WCDMA, but thought there might be some weird connection...but not the case thankfully).
I read somewhere about some bluetooth tweaks on 8125, but never found what those were. I need some help here otherwise I am going to return the 8525 and stay away from it. I need the bluetooth to work efficiently.
thanks for all your help
Phal
San Jose, CA
please help
I really need some help, clue or direction on solving or at least isolating this bluetooth issue. I love the 8525 but if I cannot fix this bluetooth mid-call disconnect issue, I will unfortunately have to return, which I don't want.
What headsets the 8525 works fine with (no drops mid-call)? May be that is a starting point.
Please also give me some links to 8125 tweaks that some talked about? pof/other moderators/anyone?
thanks a lot in advance!!
Phal
I have an Motorola H700, and every once in a while it will disconnect, looking at the phone after that, BT is turned off, turn it back on and it works again...
There are problems with the hardware and the API used to access it, good phone, but I don't think it was ready for the market yet when they released it. It is likely to be corrected in the next ROM release, last I heard from Cingular is mid 2007, but by the way things go, prolly around late 07/early 08.
I'm having similar issues with the BT headset I use, which is a Samsung WEP150. It'll drop midcall to the handset. I'll look and BT is turned off.
The only remote correllation I've found is that it seems to occur when I've received a new email or something a la ActiveStink.. And I haven't really been able to confirm that... But I have definitely noticed it happening then though.
my 8525 does this as well with my factory BT in my 05 Acura TL. Kind of frustrating, have not been able to figure it out yet.
Problems w/ Audi BT as well
Same issues with my Audi Q7 BT. I have seen posts in this and other forums blaming the MS bluetooth stack.
My 8525 worked flawlessly with my Garmin NUVI 660, never disconnected or failed to connect automatically. This is frustrating.
8525 Fix
I had the same problem with the 8525 and my Pioneer Avic-Z1 bluetooth kit.
I hacked the registry to force the bluetooth radio to stay ON, rather than going into sleep mode. This seems to have fixed the problem (although with limited testing at this point).
My calls would consistently disconnect with 2-4 minutes. After the hack, I've had 2 45-minute+ conversations with no trouble.
Here's the fix... install a registry editor (like PHMedit), and add a DWORD here:
HKLM\System\CurrentControlSet\Control\Power\State\ Suspend
Add a DWORD called btl1: (note the colon, the colon must be there), with a DWORD value of 2.
Good luck!
My Q7 as well i took the advice of wolfgram and did this to my phone i will let you know how it works it would be a shame to give up this phone but it is really useless if this feature does not work right.
Well this is what i did i did what wolfgram said and it still cut out but not as much so i took the checks off in the advance power mode and never let the phone go to sleep and it works all the time. HTC needs to upgrade thier bluetooth setting not to go to sleep. It must stay active at all times MY phone book and all other info posted into my Q7 with no issues at all and it even sees the bluetooth b4 the MMI system in the car Boots up..
Lance
Resolution I think
I turned off 'Making device discoverable to other devices' and it seems to have solved this problem, I am using the phone with a parrot kit and it kept disconnecting now it works all the time.
Treo 750 doesn't have this problem
Well, hopefully you owners of Hermes have figured out the fix. I had to return it and now got the Treo 750 and can gladly say the problem is not there. The treo 750 has the v1.2, but I guess following the replies here, that possibly Palm fixed the problem by keeping the BT radio on at all times.
In any case, here is the post I wrote in avic411.com forum - if you want to see any follow up responses by other owners..
http://avic411.com/forum/viewtopic.php?p=24170
cheers
Phal
Bluetooth cut out
I am having the problem too with the garmin Nuvi and the Tytn - which is ineresting seeing as how one poster had no problem with the Garmin device. Here is something else that is interesting - I did not have the problem when I had the HTC 1.18 Rom installed. After I flashed the HTC 1.35 Rom, the problem began. I have already tried upgrading my firmware on the Nuvi - that did not help. I also use a Nokia 800 bluetooth headset - and that never cuts out with either ROM. I will try turning off the bluetooth discovery first. If that does not work, will try editing the registry. Keep you posted.
Turning off bluetooth discovery did not work.
Turning Off Bluetooth Did Not Work For Me Either
this worked for me.....
http://forum.xda-developers.com/showthread.php?t=247520&page=10
drains the battery quicker, but no more bluetooth problems.....
Hey guys, has anybody found a solution for the auto turning off of the BT in suspend mode? its gettin really annoying
Hey Everyone,
I found this on the HTC Wiki and thought it was a good Idea.
I have been doing a lot of digging about this issue without any good results. I can't even find a timeline of when the problem will be resolved. There are plenty of poeple with complaints about the BT issue and everyone is calling, but there is nothing we can do but wait for Sprint and HTC...or is there???
If you haven't already, get the insurance plan on your phone, ($7.00 per month). Since the bluetooth is not working, the phone is faulty and needs to be replaced. Call Sprint and have them replace the phone. Keep doing this about once a month or so, always reporting bluetooth as the problem.
Maybe, if enough of us return these phones for replacements, Sprint, (or HTC), will realize just how much money they are loosing and fix the problem. We have been nice to Sprint and HTC long enough waiting for them to fix this problem at the leisure, it's time we force their hand.
These companies have to know that they can't release faulty products and expect us to just sit around and wait for them to fix their bugs.
I have also contacted my states Attorney General informing him of this problem and asked that he ban sales of the product in my state until the problem is resolved. I advise you all to do the same.
Maybe after we all take our own action, they will listen. Please repost this on every forum you are on to help spread the word.
Good Luck,
Fight the Fight
Click to expand...
Click to collapse
Too bad insurance costs $50 each time they ship you a phone.. (unless you walk into the store and wait for an hour while they check out your phone..)
-mark
He's not saying to use the insurance. But more less the warrantee. There is two protections that come through the insurance, but I cant remember the name of the two. Equipment replacement and ____________________. The second one is where they try to fix your fone, free of charge.
ESRP, or in store repair.
Sprint and HTC are both aware of this issue I am sure, and this doesn';t just plague our devices. Going to the attorney general for something like this is just plain silly, and won't get you anywhere.
I also know you can only do 2 or 3 replacements per year with insurance. I highly don't recommend you waste any on an issue that is known, beings that a new or refurbished phone is going to have the exact same issue - and maybe more.
Maybe, if enough of us return these phones for replacements, Sprint, (or HTC), will realize just how much money they are loosing and fix the problem.
Click to expand...
Click to collapse
troubel is its doubtful they will be losing any money, theyll probably give the returned phones a quick once over, call it "refurbished" and it send them out to the next person who exchanges one
WHAT IS THIS BLUETOOTH ISSUE? I'm not having any bluetooth issue, but I keep seeing this everywhere....but no descriptions of the issue....just the statement that there is one. What is the problem?
ebmorgan said:
WHAT IS THIS BLUETOOTH ISSUE? I'm not having any bluetooth issue, but I keep seeing this everywhere....but no descriptions of the issue....just the statement that there is one. What is the problem?
Click to expand...
Click to collapse
yeah, i havent had one either, but granted all i use is a motorola s9 headset and ive beamed files a few times
my specific issue has to do with pairing my mogul with my bluetooth enabled deck in my car. The deck is unable to find the phone and when it occasionally does find the device, it won't pair. I've tried changing the registry edits to allow my phone to appear as a standard phone device, rather than a WM6 phone. Neither works.....
Sprint acknowledges that there is a problem and when i contact Pioneer (the manufacturer of my deck) they say that the deck is designed to be used with any bluetooth device.
for reference, my deck is the DEH-P980BT from pioneer.
http://www.pioneerelectronics.com/pna/v3/pg/product/details/0,,2076_310069882_291159553,00.html
The error I am experiencing and my customers as well is that when BlueTooth is turned on, the phone will freeze and needs to be reset. Pairing is no issue. What I've done is turn on the BlueTooth on only when I need it. Since I've started doing this I haven't reset my phone in over a month. It is annoying though and I wish a fix could be found.
My problem and many others is my voice cuts out for the other party sometime so much that they can't hear me at all, I turn off the BT headset and use the phone and they tell me now I can hear you very clearly. My voice tags rarly work with my headset too. The other day, I went to use my headset and it didn't work at all. I had to pair them backup.
-Polen
I also experience various Bluetooth related issues. I do not know whether HTC is responsible for faulty phone hardware or Microsoft for faulty Bluetooth software stack.
Below are the problems that I have seen.
Bluetooth stack occassionaly crashes during usage and requires restart through CommManager. Often times in the morning the stack is unresponsive or stopped from overnight crash.
Plantronics 655 Bluetooth headset ocassionally loses connection to headset and requires Bluetooth stack to be restarted on the phone.
Sometimes the Bluetooth stack is stuck and the headset can answer incoming calls but no incoming audio is heard, just outgoing mic.
When using Motorola S9 Bluetooth wireless stereo earphones using the A2DP Bluetooth profile sometimes the music from Windows Media Player 10 skips every few seconds with music playing for less than 1 second and 2-5 second dead air and again 1 second of music and dead air... Bluetooth stack needs to be restarted to correct this issue, afterwards often the problem is resolved, sometimes WMP 10 needs to be restarted also, and sometimes the phone needs a soft reset.
OnCourse GPS Bluetooth receiver over a Serial Port Bluetooth wireless connection sometimes does not connect to the phone, a restart of the Bluetooth stack is required, when using Google Maps 1.2.0.9+ or TomTom 6.50.
When using Motorola S9 Bluetooth wireless stereo earphones using the A2DP Bluetooth profile sometimes the music from Windows Media Player 10 skips every few seconds with music playing for less than 1 second and 2-5 second dead air and again 1 second of music and dead air
Click to expand...
Click to collapse
i dont have this problem with my S9s
however sometimes i do get about half-second skip every 5-10 seconds, this only seems to happen when the phone gets particularly warm (like when im outisde on a hot day) and goes away on its own without having to restart BT, WMP or the phone itself
I have only experienced the audio fade with the S9 a few times and it gets resolved when I'm not too far from the phone.
But I have experienced it when talking with another party. It only seems to be on outgoing audio not incoming.
many said alltel rom fixes BT issue. is that true??? if so i am ready to load it up. thanks.
EDIT : Yes BT works with AllTel. Thanks Olipro
Hi all!
Long time reader, first time poster.
I have a HTC P3600i, I thoght I would compliment it by getting rid of my Motorola BT Carkit and install a flash new Parrot CK3200.
Well since I installed it I have had no end of frustrations with the two devices.
They just dont seem to work well together. This is what happens:
1) When first connected the phone and car kit (CK) synchronises. I can make a call using the phone book on the CK and it will work fine for 1.03 minutes after which it will hang up. If I try to make a call from the handset it disables the handsfree function and I have to renable it to get audio through the CK.
2) The CK decides how well it is going to work. When receiving a carr if I press the green answer button it will answer the call, but the CK will decide whether or not I can hear the caller, sometimes it works fine, others no one can hear me. I have to disable handsfree on the menu within the call on the HTC and hopefully they can hear me. This is a lucky draw as every call is different.
3) Normally after I have issues with a call the CK will disconnect and drop the connection. Sometimes it will reconnect but normally it just sits there locked up saying "disconnected".
I have contacted Parrot support and they suggested I use a pairing profile for a Sony. This has made no difference.
I have tried all profiles in the CK, updated it to the latest version of firmware and pulled out most of my hair. This is starting to tick me off as my phone is never quiet.
Has anyone had a similar experience? I am wondering if it is actually a problem with the P3600i not the CK. I dont know.
BTW I have tries USBKILLER and JETBT and these do not assist at all.
PLEASE SOMEONE HELP ME!!!!!!!
Thanks
I have exactly the same problem - Anybody out there with any solutions?
Perhaps I know
I had the same issue and I solved in this way. Just change the way you connect the CK to the car power! I had this issue when other car devices start absorbing power. My car service just switched to another line.
fl3nd3r said:
I had the same issue and I solved in this way. Just change the way you connect the CK to the car power! I had this issue when other car devices start absorbing power. My car service just switched to another line.
Click to expand...
Click to collapse
Hi fl3nd3r,
So I read from your post that I need to connect the power to the car kit to another hot wire instead of the one I currently am using. I normally have the car charger plugged into the trinity when I am in the car and maybe this is affecting the stability of the system?
I am happy to try it but am not totally convinced this will solve the solution. I certainly hope it will though!!!
Thanks for reading and I will post back with my findings!
Thanks!!
Well I have tried rewiring the car kit to another source of power (off ignition) and still no luck, the darned thing is driving me crazy.
Anybody else out there with the same experience or issues?
Thanks
My Xperia X1 is great. The keyboard is a refreshing change from the orbit 2/polaris.
Problem - Bluetooth does not stay switched on. This is most apparent when using my Parrot carkit because it does not automatically connect due to the bluetooth being switched off. I have looked through the settings to no avail. Any suggestions? Anyone else with similar problem?
Also the screen switches itself off at such short intervals - possibly to help battery life but it makes reading web pages frustrating at times.
The screen switching off can be changed or turned off in the phone settings.
Thanks for that. The bluetooth issue is real although it may only be on the branded uk ROMs. Anyone else with a similar problem - when I click bluetooth on it stays but as soon as you open up settings or programs the icon disappears (switches itself off). Any bright ideas?
Bluetooth just turns off...
I have the same problem.
The Bluetooth just turns off.
Its a real problem, and nothing i can find either talks about it... or in any setting.
Anyone know of a fix?
My friend at SE Sweden told me that a new FW will fix this. They know about the problem and are working on it.
RTFM - switch bluetooth on + soft reset device = bluetooth stays on.
Works for me
Golgo said:
RTFM - switch bluetooth on + soft reset device = bluetooth stays on.
Works for me
Click to expand...
Click to collapse
RTFM....
This does not fix the issue. Soft reset after enabling.
Again... I contacted SE... and was told.. "We are aware of this and it has been passed to developers to create a patch in the form of a CAB/flash that will become available on the SE website under support."
So... timescales... she said.. it won't be weeks as this is a new phone and any issues are taking priority.
Sit and wait... if you need it and use BT constant... Hold fire on buying one...
harvsingh said:
RTFM....
This does not fix the issue. Soft reset after enabling.
Again... I contacted SE... and was told.. "We are aware of this and it has been passed to developers to create a patch in the form of a CAB/flash that will become available on the SE website under support."
So... timescales... she said.. it won't be weeks as this is a new phone and any issues are taking priority.
Sit and wait... if you need it and use BT constant... Hold fire on buying one...
Click to expand...
Click to collapse
Well, that's weird since it fixed the issue for me... still, nice to hear SE's working on improvements.
Golgo said:
RTFM - switch bluetooth on + soft reset device = bluetooth stays on.
Works for me
Click to expand...
Click to collapse
Can you put what rom version yours is.?
Start /SEttings/device information/Version
and what SE asked from me...
Start /SEttings/device information/customer info
thanks
What works for me is switching off the wifi - my bluetooth has stayed on every since.
I installed the Touch HD TF3D and hey presto.. WIFI and Bluetooth work as wanted with no probs.
So... What does this package do?
any Bluetooth settings or power?
Hello,
i have a german rom ( 1.02.932.3 ) and i have the bluetooth issue too.
daniel
I think this is just a small bug in the SE BT stack. SE phones have an option to turn on BT for 10 minutes or so, maybe this setting was used in the first roms. I hope SE will fix this.
I've got a 02 SE X1 just out, I have the same issue, I can connect to my Parrot 3200and it works fine, get back in to my car sometime later and BT will not connect, 1st I tried switching off the phone, then resets, and finally which works, switching off the BT and back on again (although BT still shows as being on in Connection manager), after that I can finally get a BT connection to the car kit,
Is anyone getting the same problem ?? and is there a patch yet as its really frustrating to do this every other time,
Thanks Mark
Hi Mark I have a Parrot Bluetooth carkit (3200 the same as you). It is working and syncing beautifully with the X1i just as it did with my previous WM devices.
I dont go through the stages you mentioned anymore but bluetooth only stays on if the wifi is kept off.
Hope you get yours sorted.
the_flyer said:
Hi Mark I have a Parrot Bluetooth carkit (3200 the same as you). It is working and syncing beautifully with the X1i just as it did with my previous WM devices.
I dont go through the stages you mentioned anymore but bluetooth only stays on if the wifi is kept off.
Hope you get yours sorted.
Click to expand...
Click to collapse
Wifi is always off ? I've emailed SE tech support so it will be interesting to see what they say
Does anyone have a problem with the HBH-DS980 bluetooth headset?
On my X1, it only shows Wireless Headset and Hands-Free services. What about A2DP and AVRCP?
I never use wifi, but I still get this problem pretty regularly. It's the only thing keeping me from using the phone.
Also, has anyone else noticed a bug where the email signature you set will not be retained after a soft reset? It always reverts back to the stock Xperia sig.
I have a Xperia uk version and had the same experience, bt went off randomly. I installed Touch flo 3d and now works fine. Switching on and off WiFi has no influence on bt in my case. Also tried bt on + soft reset and still bt went off sometimes.
i have same problem
i have the same problem with the bluetooth, i cannot connect to my car kit (which is SE also by the way!). After contacting SE i was told to wait for the new firmware coming out on the site... this is so frustrating!! how can such an expensive phone have this silly problem??
I've had my Z Force for about a week and a half. At first, everything was fine, but now, BT won't automatically connect to all of the trusted devices. It automatically connects to my BT speaker at work, but not the one at home or my Ford Sync.
I'd appreciate any thoughts.
Having an issue with it dropping the connection when paired with the LG Tone Platinum HBS-1100.
I have mine since Tues. Connected to 2014 Honda and Moto 360 and Moto sd 11 headphones. No issues I have noticed, especially in the car. It connects quicker and continues pandora quicker than any phone I have used previously with the car (LG G2, LG G3, Turbo 2). I will soon test with a Ford Sync 3 system, a vizio soundbar, and an ECOXGEAR speaker, and some ihome cheap headphones. Hopefully all goes well.
09 Ford with sync. Having issues as well. Don't have trusted devices set up because of the fingerprint reader, but I do have issues with automatically connecting, especially if I leave the source on Bluetooth audio when I turn the truck off. If I hit the phone button, it will usually reconnect. Don't have any issue with my moto 360 though.
I think it's a Ford sync problem. I have a 2015 fusion. Mine connects but it's delayed. Unfortunately the automotive radios are only designed for specific bt protocols. This is a problem with many car systems. My wife has the same problem with Dodge uconnect and the g5.
nexgen10 said:
I think it's a Ford sync problem. I have a 2015 fusion. Mine connects but it's delayed. Unfortunately the automotive radios are only designed for specific bt protocols. This is a problem with many car systems. My wife has the same problem with Dodge uconnect and the g5.
Click to expand...
Click to collapse
But mine worked fine for the first week or 2. It also is a problem with my BT speaker.
Bluetooth Connection
The same thing was happening in my Subaru, so I went into the voice settings of the moto actions app. Once there, choose "Talk to Me" and then touch more options. Once I selected the "audio troubleshooting" button, my car bluetooth problems went away instantly. Maybe something to try if you haven't?
Yeah Ford doesn't have any options like that.
So, the simple fix was to go empty the Bluetooth Share cache. Seems like a simple idea, but I had never needed to do this on any other phone.
I'd had mine a while and one day I noticed my BT wouldn't connect to my speaker at work. So I tested it on all my devices and my Bluetooth doesn't work at all. It will not find any device at all. Yes I've made sure they're all on sync, search, find, whatever the option is. I've cleared cache, tried to dig deeper to find that there are no legitimate settings or options menus, no way to troubleshoot the issue. I even thought an update would fix it as I thought it had updated just before I noticed it not working. Well it's updated again and nope. Still no Bluetooth. I've given up. And to beat all, no damn headphone jack so I gotta remember to carry around my adapter to use an aux cord.
On Bluetooth people can hear me but I cannot hear them.
I have had my Moto Z force for a while now, and all of the sudden when I connect to any Bluetooth device I cannot hear anything when it comes to phone calls. All media works, and people can hear me. I have factory reset the phone to see if this fixes it... But it did not work. Anyone else have an idea or experience this issue?
Hi, I have the same problem, suddenly after upgrading to nougat, I can not detect the wi fi and bluetooth.
Let me lower your stock:
XT1650_GRIFFIN_VERIZON_7.0_NCLS25.86-11-4_cid2_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
But I do not know how to flash
No thanks said:
I'd had mine a while and one day I noticed my BT wouldn't connect to my speaker at work. So I tested it on all my devices and my Bluetooth doesn't work at all. It will not find any device at all. Yes I've made sure they're all on sync, search, find, whatever the option is. I've cleared cache, tried to dig deeper to find that there are no legitimate settings or options menus, no way to troubleshoot the issue. I even thought an update would fix it as I thought it had updated just before I noticed it not working. Well it's updated again and nope. Still no Bluetooth. I've given up. And to beat all, no damn headphone jack so I gotta remember to carry around my adapter to use an aux cord.
Click to expand...
Click to collapse
I have the same problem too 3 days ago. It stopped working randomly. I was running Nougat with December security patch. Tried hard resetting and nothing. Now I updated to the January security patch and I still have the same problem, even after doing another hard reset. Could this be a kernel glitch or a driver issue? Bluetooth says it's on but it won't find any device and I can't pair any device to it. I hope Motorola is looking to fix this because I am from Europe and can't send the device to warranty in the US .
TigerCourage said:
I have the same problem too 3 days ago. It stopped working randomly. I was running Nougat with December security patch. Tried hard resetting and nothing. Now I updated to the January security patch and I still have the same problem, even after doing another hard reset. Could this be a kernel glitch or a driver issue? Bluetooth says it's on but it won't find any device and I can't pair any device to it. I hope Motorola is looking to fix this because I am from Europe and can't send the device to warranty in the US .
Click to expand...
Click to collapse
You can send it out, you just need a forwarding US address... You can do this if you do it with a middle-man https://www.shipito.com/ for example. might cost a little more for shipping, but it's an option that you have at least!
karendar said:
You can send it out, you just need a forwarding US address... You can do this if you do it with a middle-man https://www.shipito.com/ for example. might cost a little more for shipping, but it's an option that you have at least!
Click to expand...
Click to collapse
Thank you so much! I'll send it to warranty in the end. Moto is going to completely replace it. I'll have a Z Play to play around with meanwhile and then I'll see wich one of the 2 I'll keep.
My Moto Z has a similar issue. I got my first unit last summer and had to return/replace it because the charger melted to the phone (but that's another story). With my new phone, I constantly have trouble connecting to BT. I can almost always connect eventually, but it's NEVER on the first try. I usually have to toggle BT off and on, force stop BT, or restart my phone. So my Bluetooth isn't quite 100% useless, but it's a huge inconvenience any time I need to connect to anything.
Also fyi this is not related to the Ford issue--I'm connecting to headphones and speakers.
Bluetooth on G5
I can't connect to the handsfree on Mitsubishi Mirage
I'm having the same issue. All Bluetooth devices just quit. Headphones, Watch, Car adapter. Everything. I've reset my phone and nothing. Anyone had any success with any fix?
[Update] I think there may be something up because I mentioned it to the customer rep and they immediately said I need to send it in.
Cwcowart said:
I have had my Moto Z force for a while now, and all of the sudden when I connect to any Bluetooth device I cannot hear anything when it comes to phone calls. All media works, and people can hear me. I have factory reset the phone to see if this fixes it... But it did not work. Anyone else have an idea or experience this issue?
Click to expand...
Click to collapse
Same issue for me.
My Bluetooth is very problematic too. Whenever I connect to car device it just auto-disconnects. FIX THIS PLEASE LENOVO!!!