Hey Everyone,
I found this on the HTC Wiki and thought it was a good Idea.
I have been doing a lot of digging about this issue without any good results. I can't even find a timeline of when the problem will be resolved. There are plenty of poeple with complaints about the BT issue and everyone is calling, but there is nothing we can do but wait for Sprint and HTC...or is there???
If you haven't already, get the insurance plan on your phone, ($7.00 per month). Since the bluetooth is not working, the phone is faulty and needs to be replaced. Call Sprint and have them replace the phone. Keep doing this about once a month or so, always reporting bluetooth as the problem.
Maybe, if enough of us return these phones for replacements, Sprint, (or HTC), will realize just how much money they are loosing and fix the problem. We have been nice to Sprint and HTC long enough waiting for them to fix this problem at the leisure, it's time we force their hand.
These companies have to know that they can't release faulty products and expect us to just sit around and wait for them to fix their bugs.
I have also contacted my states Attorney General informing him of this problem and asked that he ban sales of the product in my state until the problem is resolved. I advise you all to do the same.
Maybe after we all take our own action, they will listen. Please repost this on every forum you are on to help spread the word.
Good Luck,
Fight the Fight
Click to expand...
Click to collapse
Too bad insurance costs $50 each time they ship you a phone.. (unless you walk into the store and wait for an hour while they check out your phone..)
-mark
He's not saying to use the insurance. But more less the warrantee. There is two protections that come through the insurance, but I cant remember the name of the two. Equipment replacement and ____________________. The second one is where they try to fix your fone, free of charge.
ESRP, or in store repair.
Sprint and HTC are both aware of this issue I am sure, and this doesn';t just plague our devices. Going to the attorney general for something like this is just plain silly, and won't get you anywhere.
I also know you can only do 2 or 3 replacements per year with insurance. I highly don't recommend you waste any on an issue that is known, beings that a new or refurbished phone is going to have the exact same issue - and maybe more.
Maybe, if enough of us return these phones for replacements, Sprint, (or HTC), will realize just how much money they are loosing and fix the problem.
Click to expand...
Click to collapse
troubel is its doubtful they will be losing any money, theyll probably give the returned phones a quick once over, call it "refurbished" and it send them out to the next person who exchanges one
WHAT IS THIS BLUETOOTH ISSUE? I'm not having any bluetooth issue, but I keep seeing this everywhere....but no descriptions of the issue....just the statement that there is one. What is the problem?
ebmorgan said:
WHAT IS THIS BLUETOOTH ISSUE? I'm not having any bluetooth issue, but I keep seeing this everywhere....but no descriptions of the issue....just the statement that there is one. What is the problem?
Click to expand...
Click to collapse
yeah, i havent had one either, but granted all i use is a motorola s9 headset and ive beamed files a few times
my specific issue has to do with pairing my mogul with my bluetooth enabled deck in my car. The deck is unable to find the phone and when it occasionally does find the device, it won't pair. I've tried changing the registry edits to allow my phone to appear as a standard phone device, rather than a WM6 phone. Neither works.....
Sprint acknowledges that there is a problem and when i contact Pioneer (the manufacturer of my deck) they say that the deck is designed to be used with any bluetooth device.
for reference, my deck is the DEH-P980BT from pioneer.
http://www.pioneerelectronics.com/pna/v3/pg/product/details/0,,2076_310069882_291159553,00.html
The error I am experiencing and my customers as well is that when BlueTooth is turned on, the phone will freeze and needs to be reset. Pairing is no issue. What I've done is turn on the BlueTooth on only when I need it. Since I've started doing this I haven't reset my phone in over a month. It is annoying though and I wish a fix could be found.
My problem and many others is my voice cuts out for the other party sometime so much that they can't hear me at all, I turn off the BT headset and use the phone and they tell me now I can hear you very clearly. My voice tags rarly work with my headset too. The other day, I went to use my headset and it didn't work at all. I had to pair them backup.
-Polen
I also experience various Bluetooth related issues. I do not know whether HTC is responsible for faulty phone hardware or Microsoft for faulty Bluetooth software stack.
Below are the problems that I have seen.
Bluetooth stack occassionaly crashes during usage and requires restart through CommManager. Often times in the morning the stack is unresponsive or stopped from overnight crash.
Plantronics 655 Bluetooth headset ocassionally loses connection to headset and requires Bluetooth stack to be restarted on the phone.
Sometimes the Bluetooth stack is stuck and the headset can answer incoming calls but no incoming audio is heard, just outgoing mic.
When using Motorola S9 Bluetooth wireless stereo earphones using the A2DP Bluetooth profile sometimes the music from Windows Media Player 10 skips every few seconds with music playing for less than 1 second and 2-5 second dead air and again 1 second of music and dead air... Bluetooth stack needs to be restarted to correct this issue, afterwards often the problem is resolved, sometimes WMP 10 needs to be restarted also, and sometimes the phone needs a soft reset.
OnCourse GPS Bluetooth receiver over a Serial Port Bluetooth wireless connection sometimes does not connect to the phone, a restart of the Bluetooth stack is required, when using Google Maps 1.2.0.9+ or TomTom 6.50.
When using Motorola S9 Bluetooth wireless stereo earphones using the A2DP Bluetooth profile sometimes the music from Windows Media Player 10 skips every few seconds with music playing for less than 1 second and 2-5 second dead air and again 1 second of music and dead air
Click to expand...
Click to collapse
i dont have this problem with my S9s
however sometimes i do get about half-second skip every 5-10 seconds, this only seems to happen when the phone gets particularly warm (like when im outisde on a hot day) and goes away on its own without having to restart BT, WMP or the phone itself
I have only experienced the audio fade with the S9 a few times and it gets resolved when I'm not too far from the phone.
But I have experienced it when talking with another party. It only seems to be on outgoing audio not incoming.
many said alltel rom fixes BT issue. is that true??? if so i am ready to load it up. thanks.
EDIT : Yes BT works with AllTel. Thanks Olipro
Related
Hi All,
I have been reading a lot of messages on both 8525 and 8125 trying to isolate the issue and there doesn't seem to be a straight asnwer anywhere and hence I am trying to get the attention of the users here...
I have a pioneer navigation system with a bluetooth built-in. My previous phone (blackberry) and my wife's treo650 both stay connected with car's bluetooth when on call (never a disconnect). But my new 8525 gets disconnected mid-call (usually after 2 to 5mins, but have also seen a disconnect within 1min). That is, it does pair with the car kit and when there is no call going on, the bluetooth connection never dies. This disconnect only happens mid-call, almost all the times.
I have the latest ROM (1,34.502...., radio: 1.16), got the phone about 2 weeks ago from Amazon.com. Called cingular and they say could be faulty phone and I have searched other forums like audi message board where their car kits are also having the same disconnect problem with 8525, so I doubt this is a single phone issue.
I have taken the 'band' hack and forced the phone to be in either GSM or WCDMA mode and in either modes, the phone still exhibits the same problem (there might not be any connection between the two at all, bluetooth with GSM/WCDMA, but thought there might be some weird connection...but not the case thankfully).
I read somewhere about some bluetooth tweaks on 8125, but never found what those were. I need some help here otherwise I am going to return the 8525 and stay away from it. I need the bluetooth to work efficiently.
thanks for all your help
Phal
San Jose, CA
please help
I really need some help, clue or direction on solving or at least isolating this bluetooth issue. I love the 8525 but if I cannot fix this bluetooth mid-call disconnect issue, I will unfortunately have to return, which I don't want.
What headsets the 8525 works fine with (no drops mid-call)? May be that is a starting point.
Please also give me some links to 8125 tweaks that some talked about? pof/other moderators/anyone?
thanks a lot in advance!!
Phal
I have an Motorola H700, and every once in a while it will disconnect, looking at the phone after that, BT is turned off, turn it back on and it works again...
There are problems with the hardware and the API used to access it, good phone, but I don't think it was ready for the market yet when they released it. It is likely to be corrected in the next ROM release, last I heard from Cingular is mid 2007, but by the way things go, prolly around late 07/early 08.
I'm having similar issues with the BT headset I use, which is a Samsung WEP150. It'll drop midcall to the handset. I'll look and BT is turned off.
The only remote correllation I've found is that it seems to occur when I've received a new email or something a la ActiveStink.. And I haven't really been able to confirm that... But I have definitely noticed it happening then though.
my 8525 does this as well with my factory BT in my 05 Acura TL. Kind of frustrating, have not been able to figure it out yet.
Problems w/ Audi BT as well
Same issues with my Audi Q7 BT. I have seen posts in this and other forums blaming the MS bluetooth stack.
My 8525 worked flawlessly with my Garmin NUVI 660, never disconnected or failed to connect automatically. This is frustrating.
8525 Fix
I had the same problem with the 8525 and my Pioneer Avic-Z1 bluetooth kit.
I hacked the registry to force the bluetooth radio to stay ON, rather than going into sleep mode. This seems to have fixed the problem (although with limited testing at this point).
My calls would consistently disconnect with 2-4 minutes. After the hack, I've had 2 45-minute+ conversations with no trouble.
Here's the fix... install a registry editor (like PHMedit), and add a DWORD here:
HKLM\System\CurrentControlSet\Control\Power\State\ Suspend
Add a DWORD called btl1: (note the colon, the colon must be there), with a DWORD value of 2.
Good luck!
My Q7 as well i took the advice of wolfgram and did this to my phone i will let you know how it works it would be a shame to give up this phone but it is really useless if this feature does not work right.
Well this is what i did i did what wolfgram said and it still cut out but not as much so i took the checks off in the advance power mode and never let the phone go to sleep and it works all the time. HTC needs to upgrade thier bluetooth setting not to go to sleep. It must stay active at all times MY phone book and all other info posted into my Q7 with no issues at all and it even sees the bluetooth b4 the MMI system in the car Boots up..
Lance
Resolution I think
I turned off 'Making device discoverable to other devices' and it seems to have solved this problem, I am using the phone with a parrot kit and it kept disconnecting now it works all the time.
Treo 750 doesn't have this problem
Well, hopefully you owners of Hermes have figured out the fix. I had to return it and now got the Treo 750 and can gladly say the problem is not there. The treo 750 has the v1.2, but I guess following the replies here, that possibly Palm fixed the problem by keeping the BT radio on at all times.
In any case, here is the post I wrote in avic411.com forum - if you want to see any follow up responses by other owners..
http://avic411.com/forum/viewtopic.php?p=24170
cheers
Phal
Bluetooth cut out
I am having the problem too with the garmin Nuvi and the Tytn - which is ineresting seeing as how one poster had no problem with the Garmin device. Here is something else that is interesting - I did not have the problem when I had the HTC 1.18 Rom installed. After I flashed the HTC 1.35 Rom, the problem began. I have already tried upgrading my firmware on the Nuvi - that did not help. I also use a Nokia 800 bluetooth headset - and that never cuts out with either ROM. I will try turning off the bluetooth discovery first. If that does not work, will try editing the registry. Keep you posted.
Turning off bluetooth discovery did not work.
Turning Off Bluetooth Did Not Work For Me Either
this worked for me.....
http://forum.xda-developers.com/showthread.php?t=247520&page=10
drains the battery quicker, but no more bluetooth problems.....
Hey guys, has anybody found a solution for the auto turning off of the BT in suspend mode? its gettin really annoying
I hope someone is able to help me.
Okay I have the Wizard, upgraded to Wizard Mobile 6.
Shortly after, all my bluetooth devices (car kit, headset...) had their microphones die. In other words nobody could hear me when speaking through any kind of bluetooth.
I then flashed the Radio ROM to a different version, and bluetooth was repaired. But now the problem has returned for no reason.
Why does my Wizard's bluetooth audio in keep failing, yet its speaker works fine and I can hear other people?
Is there a recommended update to the Bluetooth Stack I can try?
CJSnet said:
I hope someone is able to help me.
Okay I have the Wizard, upgraded to Wizard Mobile 6.
Shortly after, all my bluetooth devices (car kit, headset...) had their microphones die. In other words nobody could hear me when speaking through any kind of bluetooth.
I then flashed the Radio ROM to a different version, and bluetooth was repaired. But now the problem has returned for no reason.
Why does my Wizard's bluetooth audio in keep failing, yet its output works fine and I can hear other people?
Is there a recommended update to the Bluetooth Stack I can try?
Click to expand...
Click to collapse
I do have exactly the same problem. After flashing XDA Mobile 6 Release 3, microphone has worked for couple of days, and then suddenly died. Interesting, microphone is working with Notes but not with phone. I went back to
XDA Mobile 6 Release 2 for some other reasons (read: 2MB more free memory for critical application) but the problem with Bluetooth microphone remains. Radio is 2.25. Any advice?
--
Pogo
There are also at least 3 people at the Wizard Mobile 6 thread with the same issue. Very surprised none of the experts here have been able to propose a fix. Makes the phone virtually worthless if you can't use it in the car etc.
As a workaround, I have found if you mute then unmute the phone volume, the issue is sometimes temporarily resolved for a short time. It always comes back though
I have been asked to join this thread. Per a PM:
We love the ROM you have provided, and are very thankful, however it was not until installing it that this issue arose. It does not seem fair to leave a number of people with a phone that is unusable for 'phone calls'.
Click to expand...
Click to collapse
(Bolding added by me)
I don't know what to tell you. If the rom doesn't work for you, then don't use it... Don't tell me its "not fair". I use MS Voice Command, and XM6r3 and have never seen this issue with my Bluetooth headset (Jawbone). I've also tested this out with a Plantronics Explorer 210 headset that I have and it has not problems with XM6r3 either. My A2DP headset (Spider) also works fine on XM6r3 with MS VC. I've stated this in the past when people have said they have BT issues on my rom. Sorry, but I can't reproduce it, so its hard for me to fix something that isn't broken for me.
Try this... Do a hardreset on your device (take a backup first if you want), then leave it as the base rom with NOTHING extra added. Run that way for a few days (how ever long it has taken before) and see if the problem happens again. If it doesn't then its not my rom but something being added to it (probably screwing with the registry someplace). If it does happen, then as I've stated before, I've seen a number of BT devices be flakey on WM6 (especially car kits). Try a different rom then. If someone with the problem can pin it down, I'll be happy to do what it takes to fix this issue if its something in the rom that is causing it.
Thanks mfrazz. What wasn't fair was not the bug, but that you had not responded to previous mentions of it, i.e. not fair to leave us with it. We love the ROM and put a lot of our life in your hands in a way, as we rely on our device so much for work and play. Hope you understand.
Now then, I have already tried a hard reset and the problem never occurs, until WM6 is put back on. Sure, 'use another ROM' is all very well, but we love yours - again, hope you appreciate the sentiment. If you're in a relationship, are you the kind of guy who tells a girl who loves you, 'find another boyfriend', or do you try to make it work
SO, I am wondering if this is related to the glitch you mention where sometimes when switching out of vibrate mode, the ring tone becomes muted. For that, your solution is to play the ringtone again, then it becomes unmuted.
Similarly, our Bluetooth devices mic's are being muted, and if we mute then unmute them again, then they become unmuted. A link that helps point you in the right direction?
Please note, this is not certain bluetooth devices being 'flaky', this is ALL devices. 4 at the latest count, including rock solid Nokia CARK7W car kits and Jabra headsets.
Some people put it down to MS Voice Command, which I have never installed. What does that program do, do you know, to cause the bug? Again I hope that might help point you in the right direction.
Please don't dump us Let's try to fix what is wrong in this relationship
BT problem solved?
CJSnet - not sure if you have resolved this. I was having the same problem and noticed people with reTouched dialer were not, so I loaded that dialer and the problems went away. I am using a Plantronics Voyager 510. Seems the problem might be with the standard dialer.
Hope this helps
CJSnet said:
There are also at least 3 people at the Wizard Mobile 6 thread with the same issue. Very surprised none of the experts here have been able to propose a fix. Makes the phone virtually worthless if you can't use it in the car etc.
As a workaround, I have found if you mute then unmute the phone volume, the issue is temporarily resolved for a short time. It always comes back though
Click to expand...
Click to collapse
Thanks, I'll give that a try. However WM6 has pretty much finished the Wizard for me, and I'm hoping to get a TyTN II soon as a replacement. Shame.
Hi guys,
i recently received my iTech R35 A2DP Bluetooth Headset for my Touch HD which is identical to HTC BH S100 since its only rebranded.
Pairing, controls and everything works fine, but when playing music the connection constantly gets lost for short terms regardless of the distance between the phone and the Headset.
The weird thing about it is, that the headset works perfectly with my friends HD. He even could go away like 10m without any kind of interruption.
I already tried some different settings with HD Tweak but no improvement.
Besides I noticed that overall bluetooth performance with my phone, as it once took about 30 minutes to send a 50MB file, isn't that good.
Thanks for any help!
Update:
I tested the Headset today with two other phones (SE W950i and some Nokia). It worked perfectly so I figure something has to be wrong with my phone. I'll perform a hard reset on the weekend and see if it changes anything. Otherwise I'll have to contact the customer service.
Has anybody here experience with german support. If I had to send the phone in, how does it usually take til u get your phone back?
Well, I just performed the hard reset and it solved the issue. Very strange since I hadn't installed that much programs.
Well, the problem returned and I now figured it out in detail.
There's no correlation with the programs installed.
Once the Bluetooth headset is in the Bluetooth-Device-List as it was connected before the constant lags are there.
If I delete it and re-pair the headset the lags are gone for this one time until the headset got disconnected. Even if I get out of range and return in reach connection is crappy from then on.
Didn't anybody recognize such a strange behaviour too?
I have a similar issue with my Sony Ericsson HBH-IS800 phones.
I thought I'd solved it by re-pairing with the handset, and initially that pairing seemed to last for a while, but now it seems I have to re-pair at least once a day to avoid the stuttering (it's really bad, isn't it?)
Frankly, I'm getting pretty disenchanted with my HD. Every time I discover a tweak which sorts an issue, another issue raises its head. I've lost count of the many hours I've spent trrying to get it to work as it ought to.
Wishing I'd got an iPhone. Okay it's not as good on paper, but at least everything works....
I have to agree the bluetooth is dodgy for me at the best of times in trying to connect to any computer.
Surprisingly, Ive had a good file transfer between my HD and MaxOSX, I can't say the same for Windows XP or Vista where on both accounts it has failed to connect via bluetooth to perform an active sync.
Petee said:
I have a similar issue with my Sony Ericsson HBH-IS800 phones.
I thought I'd solved it by re-pairing with the handset, and initially that pairing seemed to last for a while, but now it seems I have to re-pair at least once a day to avoid the stuttering (it's really bad, isn't it?)
Frankly, I'm getting pretty disenchanted with my HD. Every time I discover a tweak which sorts an issue, another issue raises its head. I've lost count of the many hours I've spent trrying to get it to work as it ought to.
Wishing I'd got an iPhone. Okay it's not as good on paper, but at least everything works....
Click to expand...
Click to collapse
Thanks for your information. At least I'm not the only one with this issue.
Meanwhile I tested this behaviour with my buddies HD and it's the same pattern with his one.
I contacted german support today and will report after their answer.
i've been having the exact same problems with my hd. i would be able to pair it with my landrover, but then the connection would be lost. (there's another thread on this somewhere).
anyway, i tried installing BTRestore and BTRestart along with Mortscript and a custom script to help keep the bluetooth active. however, my problem was not that the bluetooth was turning off, but that the connection would not stay active.
so i installed a custom rom, Dutty's version 1.7, and also installed jetware bluetooth program (www.jetwaremobile.com); so far so good (*fingers crossed*). this is my 3rd day and the bluetooth works great. the phone connects with the car instantly, my phonebook works and i can make and receive calls without losing the connection.
so maybe updating the rom will help you too.
Sorry, it's been a while since HTC answered my questions but since their answer was quite disappointing I had no rush to post it.
Summarized they told me the HTC BH S100 was not compatible with the Touch HD even though I pointed out that it's in compatibility-list of the Diamond and both are running the same Chipset and OS and that it works fine after the first pairing.
As I'm tired of reconfiguring my phone I'll wait some time to flash another ROM. I hope WM 6.5 will be released soon and fix this problem, too.
My X1 has a very annoying problem with it's Bluetooth. During a call using Bluetooth handsfree the phone will drop the Bluetooth connection, leaving the call connected so annoyingly the caller can hear me cursing the unreliability of my phone. I then have to finish the conversation holding the phone to my ear without the headset.
I called Sony Ericsson, who told me to update the firmware. I did - to R2AA007 - makes no difference. They then said it was a defective phone, so I got a new one sent to me...
...this one has worked great for a month, but yesterday the battery ran almost flat and whilst on a call using handsfree it started playing up again. Now it does it all the time again, even though the phone has been fully recharged and rebooted.
I have been very careful not to change any settings with this second phone, no installs of anything. This is a Vodafone UK phone if it makes any difference. Any idea how I can get this working again? Even without the handsfree connected I can see the display flash 'Bluetooth on' at random intervals indicating that it keeps dropping. Sony Ericsson say that this is not a firmware issue that needs fixing now - what do you guys think?
there are many posts regarding your problem. one thing is for sure,you are not the only one. look here http://forum.xda-developers.com/showthread.php?t=480698 and here http://forum.xda-developers.com/showthread.php?t=471181 here too http://forum.xda-developers.com/showthread.php?t=448703 i have my mbw-150 and my hbh-pv712 connected at all times to my x1 the watch is always connected but my headset disconnects randomly as you mentioned even during a call. there is no problem with your phone it's a software issue.
Thanks for the links. What annoys me is that Sony tell me there is no problem and they won't report the bug to their firmware team because "it's been fixed in R2A". This isn't the case, and it doesn't give me much hope for firmware R3A.
Same problem here
I experienced the same problem. Got my X1 in december 2008. Problems started in mid Januari, about a month of good Bluetooth operations, it started to give problems. During a call the Bluetooth connnection is lost, but the call stays open. Can reconnect Bluetooth again during the call, but after some time (sometimes seconds, sometimes tens of seconds) the connection get lost again.
Was glad when the new firmware arrived in Feb 2009. Download it, and the problem was gone fore about one month. Mid march the problem started again. Downloaded (the same) firmeware version again and the problem was gone again for some time. Last week it reappeared again
My conclusion: the Bluetooth bug wasn't corrected in the latest firmware version. Just reinstallation of a new firmeware version resets the phone and the the problem is gone then for some time.....
Seems that there some kind of an internal timer/counter that corrupts good bluetooth operations. I don't want to reinstall "firmware" every time again because I have to reconfigure my phone then every time, which takes a lot of time.
I hope that Sony finally will correct this most irritation bug!!!!
In the mean time I use a Bluetooth restart programme that "turns on" bluetooth every second. This helps moth of the time.
This works for me
In the Bluetooth-Device-Manager tap and hold the stylus on the headset you want to use until a popup is shown, then select use as headset. This worked for me when i have had some problems with one of my headsets supporting more than the "Handsfree-Profile" .
=> better connection under R1, best connection under R2(using R2 since official release)
Good luck WOODY
Hey Guys,
I think i have the solution for the bluetooth problem. i had my Xperia since 11/2008.
i never had a problem with connection when i used my headset. the problem was with the I-Drive disconnection randomly.
I flashed multiple roms from Itje and Jack with the same problem always.
now for the past 2 weeks i have been using Itje V5.5 with no problems what so ever.
the key is to turn bluetooth off in the comm manager everytime you wanna install new programs. i truly believe that installing software with the bluetooth on disrupt something ???
Hope that helps.
mdshahed said:
the key is to turn bluetooth off in the comm manager everytime you wanna install new programs. i truly believe that installing software with the bluetooth on disrupt something ???
Click to expand...
Click to collapse
Honestly, it make no sense to me....
try it!! it will work ...
@mdshaded
I hope youre kidding, I've had BT problem (BT turns off) since I got this phone last year.
With Itje's WM6.5 RC1 I still have the same problem.
I am not Kidding, I tried all cooked and original roms. I had a pocket PC phone for the past 3 years: Trinity, Kaiser and now the Xperia.
Again my dropped BT Connection were with my Car BT system, never with my Stereo BT headset.
try to hard reset and then install Itje V5.5 and keep your BT off until you are done installing all your programs then turn it on and report back.
Cheers
mdshahed said:
I am not Kidding, I tried all cooked and original roms. I had a pocket PC phone for the past 3 years: Trinity, Kaiser and now the Xperia.
Again my dropped BT Connection were with my Car BT system, never with my Stereo BT headset.
try to hard reset and then install Itje V5.5 and keep your BT off until you are done installing all your programs then turn it on and report back.
Cheers
Click to expand...
Click to collapse
I had tried more phones (Eten M600, Asus P525, Kaiser, X1), and did a lot researchs and only HTC's one (Kaiser, X1, Diamond, TP, HD ...etc) gives such issue. Not on my Asus P525 and M600. And I had tried many A2DP devices (Sony: DS-205, DS225, DS970, DS980, Clip-D Radio, Jarba (forget what model), JVC-BT1 (car system)) and only HTC devices give me issue.
And your suggestion of turn off bluetooth while software installation make no sense as installation only perform files coping + registry registration which I don't see any relationship from BT issue.
Dear Jack,
I know it does'nt make any sense. but i had this problem on other devices and was always corrected with a cooked rom except with the Xperia..
there is nothing to lose.. just try it..
my phone had no single dropped connection for 2 weeks now.
All the Best.
what bluetooth issue, ive been using hbh ds-200 since ive got the xperia (used on buses, around the house and alot of places) works great and has a further distance than p1i but only has an issue of button compatability. i think it could be the the bluetooth device ur using or the lack of software. may be wrong completley but hear me out ive had it rnning for ages with music on or durig a phone call cause i cant be bothered to pull out of its case to avoid scratching the phone (i know its stupid) but like i said it is working, for me atleast
same problem ...
I'm experiencing the same problem:
my X1 periodically drops the connection to my BMW iDrive while I'm speaking. But, when I'm not in the car I'm using a plantronics voyager 855 and never had a problem ! So there seems to be a problem with specific bluetooth devices.
Before the X1 I had a touch diamond and it worked without any problems with the same iDrive.
Thomas
Dear Thomas,
i am glad that you mentioned your problem with the I-Drive. I did not have a single drop in BT Connection for 2 weeks now. I truly believe that installing some software impairs the BT connection with my I-Drive.
Again never had any problems with Headsets.
My I-Drive Version I believe was newer than V.25.
Cheers.
I've had my Z Force for about a week and a half. At first, everything was fine, but now, BT won't automatically connect to all of the trusted devices. It automatically connects to my BT speaker at work, but not the one at home or my Ford Sync.
I'd appreciate any thoughts.
Having an issue with it dropping the connection when paired with the LG Tone Platinum HBS-1100.
I have mine since Tues. Connected to 2014 Honda and Moto 360 and Moto sd 11 headphones. No issues I have noticed, especially in the car. It connects quicker and continues pandora quicker than any phone I have used previously with the car (LG G2, LG G3, Turbo 2). I will soon test with a Ford Sync 3 system, a vizio soundbar, and an ECOXGEAR speaker, and some ihome cheap headphones. Hopefully all goes well.
09 Ford with sync. Having issues as well. Don't have trusted devices set up because of the fingerprint reader, but I do have issues with automatically connecting, especially if I leave the source on Bluetooth audio when I turn the truck off. If I hit the phone button, it will usually reconnect. Don't have any issue with my moto 360 though.
I think it's a Ford sync problem. I have a 2015 fusion. Mine connects but it's delayed. Unfortunately the automotive radios are only designed for specific bt protocols. This is a problem with many car systems. My wife has the same problem with Dodge uconnect and the g5.
nexgen10 said:
I think it's a Ford sync problem. I have a 2015 fusion. Mine connects but it's delayed. Unfortunately the automotive radios are only designed for specific bt protocols. This is a problem with many car systems. My wife has the same problem with Dodge uconnect and the g5.
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But mine worked fine for the first week or 2. It also is a problem with my BT speaker.
Bluetooth Connection
The same thing was happening in my Subaru, so I went into the voice settings of the moto actions app. Once there, choose "Talk to Me" and then touch more options. Once I selected the "audio troubleshooting" button, my car bluetooth problems went away instantly. Maybe something to try if you haven't?
Yeah Ford doesn't have any options like that.
So, the simple fix was to go empty the Bluetooth Share cache. Seems like a simple idea, but I had never needed to do this on any other phone.
I'd had mine a while and one day I noticed my BT wouldn't connect to my speaker at work. So I tested it on all my devices and my Bluetooth doesn't work at all. It will not find any device at all. Yes I've made sure they're all on sync, search, find, whatever the option is. I've cleared cache, tried to dig deeper to find that there are no legitimate settings or options menus, no way to troubleshoot the issue. I even thought an update would fix it as I thought it had updated just before I noticed it not working. Well it's updated again and nope. Still no Bluetooth. I've given up. And to beat all, no damn headphone jack so I gotta remember to carry around my adapter to use an aux cord.
On Bluetooth people can hear me but I cannot hear them.
I have had my Moto Z force for a while now, and all of the sudden when I connect to any Bluetooth device I cannot hear anything when it comes to phone calls. All media works, and people can hear me. I have factory reset the phone to see if this fixes it... But it did not work. Anyone else have an idea or experience this issue?
Hi, I have the same problem, suddenly after upgrading to nougat, I can not detect the wi fi and bluetooth.
Let me lower your stock:
XT1650_GRIFFIN_VERIZON_7.0_NCLS25.86-11-4_cid2_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
But I do not know how to flash
No thanks said:
I'd had mine a while and one day I noticed my BT wouldn't connect to my speaker at work. So I tested it on all my devices and my Bluetooth doesn't work at all. It will not find any device at all. Yes I've made sure they're all on sync, search, find, whatever the option is. I've cleared cache, tried to dig deeper to find that there are no legitimate settings or options menus, no way to troubleshoot the issue. I even thought an update would fix it as I thought it had updated just before I noticed it not working. Well it's updated again and nope. Still no Bluetooth. I've given up. And to beat all, no damn headphone jack so I gotta remember to carry around my adapter to use an aux cord.
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I have the same problem too 3 days ago. It stopped working randomly. I was running Nougat with December security patch. Tried hard resetting and nothing. Now I updated to the January security patch and I still have the same problem, even after doing another hard reset. Could this be a kernel glitch or a driver issue? Bluetooth says it's on but it won't find any device and I can't pair any device to it. I hope Motorola is looking to fix this because I am from Europe and can't send the device to warranty in the US .
TigerCourage said:
I have the same problem too 3 days ago. It stopped working randomly. I was running Nougat with December security patch. Tried hard resetting and nothing. Now I updated to the January security patch and I still have the same problem, even after doing another hard reset. Could this be a kernel glitch or a driver issue? Bluetooth says it's on but it won't find any device and I can't pair any device to it. I hope Motorola is looking to fix this because I am from Europe and can't send the device to warranty in the US .
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You can send it out, you just need a forwarding US address... You can do this if you do it with a middle-man https://www.shipito.com/ for example. might cost a little more for shipping, but it's an option that you have at least!
karendar said:
You can send it out, you just need a forwarding US address... You can do this if you do it with a middle-man https://www.shipito.com/ for example. might cost a little more for shipping, but it's an option that you have at least!
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Thank you so much! I'll send it to warranty in the end. Moto is going to completely replace it. I'll have a Z Play to play around with meanwhile and then I'll see wich one of the 2 I'll keep.
My Moto Z has a similar issue. I got my first unit last summer and had to return/replace it because the charger melted to the phone (but that's another story). With my new phone, I constantly have trouble connecting to BT. I can almost always connect eventually, but it's NEVER on the first try. I usually have to toggle BT off and on, force stop BT, or restart my phone. So my Bluetooth isn't quite 100% useless, but it's a huge inconvenience any time I need to connect to anything.
Also fyi this is not related to the Ford issue--I'm connecting to headphones and speakers.
Bluetooth on G5
I can't connect to the handsfree on Mitsubishi Mirage
I'm having the same issue. All Bluetooth devices just quit. Headphones, Watch, Car adapter. Everything. I've reset my phone and nothing. Anyone had any success with any fix?
[Update] I think there may be something up because I mentioned it to the customer rep and they immediately said I need to send it in.
Cwcowart said:
I have had my Moto Z force for a while now, and all of the sudden when I connect to any Bluetooth device I cannot hear anything when it comes to phone calls. All media works, and people can hear me. I have factory reset the phone to see if this fixes it... But it did not work. Anyone else have an idea or experience this issue?
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Same issue for me.
My Bluetooth is very problematic too. Whenever I connect to car device it just auto-disconnects. FIX THIS PLEASE LENOVO!!!