Database Users

HELP! stuck on HTC Smart mobility black screen

My phone is stuck on HTC SMART MOBILITY black screen, the one that appears right away when u turn ur phone on. I was trying to upgrade the new rom and it said everythin was finished and it restarted the phone by itself then it got stuck in this screen. The thing is that the USB it is not recognize either by the computer or phone so i cannot do anything with the computer in order to boot up. I tried hard resets and nothin. Any help or ideas welcome... thanks

have you tried using bootloader mode? if I'm not mistaken, you need to hold the Power and Camera buttons while resetting the phone. you could then try to flash a new ROM on the phone. hope it helps!

miguel is correct. Put it into bootloader mode like he said, then flash a ROM back onto it and you should be good to go. This happened to me last night and I freaked out a little bit, but everything was fine after I did this.

Help, I'm stuck too. My phone is now in a loop of the black HTC smart mobility screen. I entered bootloader menu and reflashed the 2.17 ROM. -Which completed to 100% and no luck. I've tried this twice. I've entered the bootloader and tried to flash the stock ROM. It finished, but has no radio? What shold I do, Please help!!!
I must also mention that I was in the middle of relocking the phone after I installed the leaked ROM when my computer got the BSOD.

Format a sd card to fat32, place the image on the sd card, name it TITAIMG.nbh and reset to BL it will auto flash the rom and works when this happens

whwaldrep said:
Format a sd card to fat32, place the image on the sd card, name it TITAIMG.nbh and reset to BL it will auto flash the rom and works when this happens
Click to expand...
Click to collapse
By "Image" do you mean the rom .exe file?

johnannie said:
By "Image" do you mean the rom .exe file?
Click to expand...
Click to collapse
not exactly, the .exe file is simple an auto extracting archive, if you extract it, you will get a bunch of files, one which is about 40-60MB in size and that ends in a .nbh extension, that's the one you need.

You guys are awesome. It worked Thank you!
So why does everyone mess around with "relocking" the device and then flashing the 2.17 ROM after trying the 3.16 version when all you have to do is flash is with an sd card? It's SO easy!!!! Thanks again!

johnannie said:
You guys are awesome. It worked Thank you!
So why does everyone mess around with "relocking" the device and then flashing the 2.17 ROM after trying the 3.16 version when all you have to do is flash is with an sd card? It's SO easy!!!! Thanks again!
Click to expand...
Click to collapse
What radio are you using? Did flashing from the SD downgrade the radio as well?

theFear13ss said:
What radio are you using? Did flashing from the SD downgrade the radio as well?
Click to expand...
Click to collapse
I'm pretty sure that it did. When I tried to downgrade to 2.17, the flash worked, but there was no Radio at all. So I tried to reflash the 3.16 and it flashed but didn't work (endless boot to the HTC Screen over and over)
So I tried the SD card method or flashing back to the 2.17 and it worked absolutely perfectly. The only issue was that there was no MSID or MDN but I wrote those down.

Same problem, but turns off
Hey.
I have the same problem, I'm stuck at the "smart mobility" screen. But my problem is that it turns down after some sek with the smart mobility screen.
What should i do??

hii
i have the same problem with smart mobility i bought the phone htc touch from e-bay (gray coulor) and i its didnt work from the begining and the problem is that i dont know what originaly rom it had.
i try to flash rom from the computer(vista) roms (blue, green, new blue,red, 1.11.707.1b_4mb ,e_1.11.707.1b_4mb _4.1.13.42, 1.1b_4.1.12.42_02.93.90_ship,) none of them work some of them update till 3% and some of them till 100% but very fast and then its reset and i get error 270
someone got an idea for me?

Hello,
I need help to!!!
I`m stuck on the same screen. I did the sd card thing but after going to BL screen it flashes for a second to a screen with "Loading" and then return to BL where it stays. Down on screen it says "Serial".
WHAT SHALL I DO? PLEASE HELP!

helo
hi where dose one get that atach file

where does one get the attach file to copy on the sd card, course my phone has also stuck on the smart mobilety black screen

miguelfp1 said:
have you tried using bootloader mode? if I'm not mistaken, you need to hold the Power and Camera buttons while resetting the phone. you could then try to flash a new ROM on the phone. hope it helps!
Click to expand...
Click to collapse
thank you so much it work well
i hardly belive the guy at sprint store have my phone for one day and shake their head

Stuck on SMART MOBILITY
guys pls help,
My Phone is p3400i
I am stuck on the smart mobility screen..My screen says
ONBL 1.17.0000
SPL 1.07.Oref
GSM 02.79.90
OS 1.17.0.0
Pls also give the links of the files, to download, to solve the issue.

sethanuj said:
guys pls help,
My Phone is p3400i
I am stuck on the smart mobility screen..My screen says
ONBL 1.17.0000
SPL 1.07.Oref
GSM 02.79.90
OS 1.17.0.0
Pls also give the links of the files, to download, to solve the issue.
Click to expand...
Click to collapse
turn on your device, remove and replace the batteries then go to boot loader mode ( hold the Power and Camera buttons ) you immediately install the rom upgradeshttp !!! You can download it at ://www.htc.com/www/SupportDownload.aspx?p_id=10&cat=0&dl_id=609 good luck

hi to all friend
is there a way for copy arabic font to htc smart?
it's so necessary , i need it
plz help me
as soon as u can
tnx

smart mobility
hello friend
i am having htc p3400 i tried upgrading wm6.5 on it while installing it it shows congrats........ you have updated your rom but when it restart it only shows smat mobility nothing can be done further i tried it many times same problem occurs
one of us advised me to use the memory card techn...to place the image named TITAIMG.nbh but it doesn't solve my issue can any one provide me proper way to solve it
thanks in advance

HTC touch frozen on bootup

all i get is the telus boot screen and thats it. is there anyway to flash the rom onto it? or restart it some how?ive tried to take out the battery and restart it that way and still boot screen.

I think you can do a hard reset by holding the "power button", "end key", and pressing the reset "pinhole" at the same time.

foxatphoenixlabs said:
all i get is the telus boot screen and thats it. is there anyway to flash the rom onto it? or restart it some how?ive tried to take out the battery and restart it that way and still boot screen.
Click to expand...
Click to collapse
have you tried getting into bootloader by pressing power/camera/reset?

when did this start happening?

The same thing happened to me today... Im frozen at the htc smart mobility boot up screen and nothing works!

if your phone was older and you tried to flash a GPS rom without installing the GPS radio then you would freeze up a the bootscreen
the remedy for that would be to install the 3.42 radio ROM

raybond25 said:
if your phone was older and you tried to flash a GPS rom without installing the GPS radio then you would freeze up a the bootscreen
the remedy for that would be to install the 3.42 radio ROM
Click to expand...
Click to collapse
I think I have same problem.
Anyone have a link where I could find that & install instructions to make sure I don't screw up more?

This happened to me too. I ended up having to reflash it like everyone said.

My htc hd2 is stuck on the boot up screen,tried pressing the end key and the red reboot button at the same time but still no progress,still stuck.....what now? help please

Hannoe said:
My htc hd2 is stuck on the boot up screen,tried pressing the end key and the red reboot button at the same time but still no progress,still stuck.....what now? help please
Click to expand...
Click to collapse
You are in the wrong section altogether. Go to this part of the site http://forum.xda-developers.com/forumdisplay.php?f=631
@OP,
First things first, did you unlock the device before flashing? Also, are you sure that you have a Vogue and not an Elf/Elfin?
A quick way to get out of your issues would be to try to flash the phone back to stock. Put the device in bootloader mode and flash a stock rom for your device.

Screen freezes at HTC logo

hi,
my HD mini got problems with the "sleep of death" I tried some some things and after I formatet the SD card, I thought my SOD was gone.
But tomorrow my device wath off, so I tried to put it on. it vibrates, the HTC logo appaeres (only HTC, no quietly brilliant) than the screen freezes for about 10 seconds and the deviece shut down. I made a few hard resets, but everytime the HD mini wants to restart its the same.
I hope anyone knows about that problem.
Daphoz

Daphoz said:
hi,
my HD mini got problems with the "sleep of death" I tried some some things and after I formatet the SD card, I thought my SOD was gone.
But tomorrow my device wath off, so I tried to put it on. it vibrates, the HTC logo appaeres (only HTC, no quietly brilliant) than the screen freezes for about 10 seconds and the deviece shut down. I made a few hard resets, but everytime the HD mini wants to restart its the same.
I hope anyone knows about that problem.
Daphoz
Click to expand...
Click to collapse
try to remove the SD card and restart the phone

tzacapaca said:
try to remove the SD card and restart the phone
Click to expand...
Click to collapse
I did that already, I also tried it without simcard. unfortunately without succes.

Daphoz said:
I did that already, I also tried it without simcard. unfortunately without succes.
Click to expand...
Click to collapse
Sounds to me like you need to reflash a stock rom.
when powering on hold vol up to enter bootloader then flash official rom.

bruce2728 said:
Sounds to me like you need to reflash a stock rom.
when powering on hold vol up to enter bootloader then flash official rom.
Click to expand...
Click to collapse
first question: where do i get the official rom, or is it left an the device?
second question: when i press vol up and power nothing happens, so I thought try the other direction (vol down and power) so I get red,green,blue and white beam.
at the red beam:
PB92100
SPL-1.31.0000
ENGID 0xF
PCBID 0x80
at the green beam:
MicroP(LED) 0x05
TP SYNAPTICS
at the blue is nothing
at the white:
serial
I can´t do anything on this screen.

yep its vol down for bootloader sorry
you can get official roms from shipped-roms.com
once you have downloaded to your pc unzip the exe with winrar and extract ruu_signd.nbh and flash usin dft_sspl_mini which can be found with a quick search of the forum
hope this helps

try to search the dev forum on the rom, flashing using sd card. it might help. been there done that...
http://forum.xda-developers.com/showthread.php?t=1041988

OK, thanks for all your help.
As I posted in another thread, I started my HD mini is ok, since wednesday evening. I can´t say how I solved the problems, I made a few hardresets and suddenly it works fine. Now I test some things step by step to look whether I can find the reason. At the moment I guess it´s something with the sd card...
If I will find something I will tell you, perhaps its helpfull.
http://forum.xda-developers.com/showthread.php?t=1092430

I have the same problem, but I don't know how to solve it!
I have the same problem, because I wanted install android to device, but after I install recovery the phone didn't boot up! :/
Pls help me!!

Erkaft95 said:
I have the same problem, because I wanted install android to device, but after I install recovery the phone didn't boot up! :/
Pls help me!!
Click to expand...
Click to collapse
I thought that I answered you in your Thread.

[Q] Help on fixing hd2 that wont boot up

Hey guys I have a hd2 that wont boot up anymore. I have installed several windows 6.5 cooked roms into this device for a while now. Recently this device has been given me a lot of problems until finally it took a dump. Now everytime i power up the device it stays in the splash screen. It doesnt even show radio version, rom version,etc on the bottom left of the screen. So is this hd2 dead or is there some way that i can fix it. I even tried installing tmobile's official rom on this device by going into the "rainbow screen" so that the device can be seen by using the usb cable, but alas....it didnt work either. So any help would be appreciated .

If it doesn't install, and nothing installs, then you need to take it to repair I guess.

I had a feeling about that. I just figured there was no way to fix it and the fact that i couldnt send it back to tmobile to get a replacement was out of the question since the firmware was modified. But your saying there are shops that fix these kinds of issues? If so, I better start looking around over here.

frequency1 said:
I had a feeling about that. I just figured there was no way to fix it and the fact that i couldnt send it back to tmobile to get a replacement was out of the question since the firmware was modified. But your saying there are shops that fix these kinds of issues? If so, I better start looking around over here.
Click to expand...
Click to collapse
why dont you try sd card method for flashing your rom !1! you can pm me if you need further help

Do you mean that it can't get to the boot loader screen (rainbow) or that trying to install a ROM from there didn't work? You might want to flash the original HSPL too, just to check.

What I mean is that everytime I boot up the hd2 it stays stuck on the splash screen. It doesn't even show the rom information in red at the bottom left corner of the screen. But I can boot to the tri color menu though. I have tried to install the tmous official rom by plugging the USB when I'm in the tri color menu and it always stays stuck at 9%. So is there way to fix this or am I screwed.
Sent from my Android Powered HD2 using XDA App

Try the sd-card recovery instead of the USB one.
http://www.jayceooi.com/2011/01/01/how-to-upgrade-htc-hd2-rom-through-sd-card-video/
After that, even if it fails, it shows only SPL in the tri-color screen then you are set to claim warranty.

frequency1 said:
Hey guys I have a hd2 that wont boot up anymore. I have installed several windows 6.5 cooked roms into this device for a while now. Recently this device has been given me a lot of problems until finally it took a dump. Now everytime i power up the device it stays in the splash screen. It doesnt even show radio version, rom version,etc on the bottom left of the screen. So is this hd2 dead or is there some way that i can fix it. I even tried installing tmobile's official rom on this device by going into the "rainbow screen" so that the device can be seen by using the usb cable, but alas....it didnt work either. So any help would be appreciated .
Click to expand...
Click to collapse
Well my bro... i think thats nand problems or heating issues ... does flashing rom goes all ok or it stops during flashing ? if stops than check if you phone is hot - hotter than normal.
Try this : Take out battery, memory card, sim card and put you phone in the fridge for about 5-10 min ( dont worry tried many times... no harm ) meanwhile prepare your sd card to flash rom with sd card method ... to do that extract Ruu rom - stock one - download with hd2 serial nr ( winrar, 7zip etc) find Ruu_Signed.nbh rename it to LEOIMG.nbh than copy to sd card ( format you sd card fat32 and make sure it works ... 2gb will work ) take phone out from fridge put sd card & battery into phone power one phone while holding volume down key ( go into tricolor screen - bootloader) and follow procedure in phone... i hope everything goes well and you fix you phone... but if still no success than flash android or wp7 ( if you have warranty flash stock SPL and return phone).
best regards from me

HTC HD2 stuck at htc logo

hello,
yesterday i was booting up my phone but it stucks at the green HTC logo and then i've performed a hard reset but it had no succes it still stucks at the HTC logo. I've searched on google for the problem but nothing of all the answers worked for me. last night i've let the battery out for 8 hours and when i put it back in it boots into de welcome screen of windows mobile 6.5 but there it freezes again so i pulled out the battery and when i rebooted the phone it stucks again at the HTC logo. I've tried to install the newest rom from the HTC site but it still stucks at the HTC screen
i don't have hspl so i cant try different roms
i hope someone can help me
sorry about my english it sucks

technobram said:
hello,
yesterday i was booting up my phone but it stucks at the green HTC logo and then i've performed a hard reset but it had no succes it still stucks at the HTC logo. I've searched on google for the problem but nothing of all the answers worked for me. last night i've let the battery out for 8 hours and when i put it back in it boots into de welcome screen of windows mobile 6.5 but there it freezes again so i pulled out the battery and when i rebooted the phone it stucks again at the HTC logo. I've tried to install the newest rom from the HTC site but it still stucks at the HTC screen
i don't have hspl so i cant try different roms
i hope someone can help me
sorry about my english it sucks
Click to expand...
Click to collapse
You should try to put in a freezer(in a plastic bag, without battery) for 15-20 minutes and then try to flash your wm ROM and see what happens...

ive installed android nand on it and it works until it suddenly freezes
so maybe it is an overheating problem??

technobram said:
ive installed android nand on it and it works until it suddenly freezes
so maybe it is an overheating problem??
Click to expand...
Click to collapse
It looks like that to me!

Have you tried not using the latest HTC ROM but the previous version. Could be a bug in the ROM or possibly bad blocks causing a problem. I would suggest a task 29 wipe before installing the ROM. Can be found easily in the forum. I had a similar problem that fixed it for me. On android now though.
Maybe increase the cache partition and the ROM partition to allow for possible bad blocks that can cause problems especially in nand. Usually allowing an extra 5mb on each partition should do it. If you dont know how find the hd2 toolkit as that will be the easiest way. All on the forum. Hope this helps
Sent from my HTC HD2 using xda app-developers app

bobby1503 said:
Have you tried not using the latest HTC ROM but the previous version. Could be a bug in the ROM or possibly bad blocks causing a problem. I would suggest a task 29 wipe before installing the ROM. Can be found easily in the forum. I had a similar problem that fixed it for me. On android now though.
Maybe increase the cache partition and the ROM partition to allow for possible bad blocks that can cause problems especially in nand. Usually allowing an extra 5mb on each partition should do it. If you dont know how find the hd2 toolkit as that will be the easiest way. All on the forum. Hope this helps
Sent from my HTC HD2 using xda app-developers app
Click to expand...
Click to collapse
oke ive installed hspl and if i install a different rom it still freezes at the htc logo so tommorow im going to try installing stock rom v1.66
but now i'm going to sleep
(i live in the netherlands so its a different time)

technobram said:
oke ive installed hspl and if i install a different rom it still freezes at the htc logo so tommorow im going to try installing stock rom v1.66
but now i'm going to sleep
(i live in the netherlands so its a different time)
Click to expand...
Click to collapse
Putting in the original romantic should fix this.. Just sounds like the partitions are not big enough or the ROMS could have issues. When installing the original rom it should clear the whole phone and boot up fine. Might take a while on first boot.
Sent from my HTC HD2 using xda app-developers app

oke this is weird if i wanna install any stock rom it says:
00018003
LEOIMG.nbh - FAIL
RADIO_V2 - RSA Fail
RCUST -
BOOTLOADER -
SPLASH1 -
OS -
CONFIGDATA -
update terminate
UPDATE FAIL
what should i do??

technobram said:
oke this is weird if i wanna install any stock rom it says:
00018003
LEOIMG.nbh - FAIL
RADIO_V2 - RSA Fail
RCUST -
BOOTLOADER -
SPLASH1 -
OS -
CONFIGDATA -
update terminate
UPDATE FAIL
what should i do??
Click to expand...
Click to collapse
This looks like a wrong radio flash

bib*oops said:
This looks like a wrong radio flash
Click to expand...
Click to collapse
oke thanks but what should i do now?
right now i can't flash any stock rom

technobram said:
oke thanks but what should i do now?
right now i can't flash any stock rom
Click to expand...
Click to collapse
Unfortunately I can't suggest you a solution, I'm looking for a way out of this too...

have u tried booting into bootloader?

?!
rprevis said:
have u tried booting into bootloader?
Click to expand...
Click to collapse
Have you read previous posts, at least?

sorry for the late response but ive tried all the solutions but they all did not worked

i have the exactly same problem...
and i dunno what todo now...
PS. Seems that i cant flash anything in the bootloader mode...

oke i've discovered that it is a vodafone branded phone.
so then i've tried to put the vodafone romm on it.
so first i performed a task 29.
and then i've replaced hardspl with the original spl (v 3.03.0000)
but after that it wont boot anymore the screen just stays black i can't even boot into the bootloader
it just makes a weird clicking noise and the scren stays black
does anyone knows a solution for this

technobram said:
oke i've discovered that it is a vodafone branded phone.
so then i've tried to put the vodafone romm on it.
so first i performed a task 29.
and then i've replaced hardspl with the original spl (v 3.03.0000)
but after that it wont boot anymore the screen just stays black i can't even boot into the bootloader
it just makes a weird clicking noise and the scren stays black
does anyone knows a solution for this
Click to expand...
Click to collapse
Are you sure it was a Vodafone HD2? Does it have a red end/power button and a green call button? If it does then that is a TMOUS that does not have the T-Mobile logo on it for some reason and you have radio bricked the device. The fact that you can not boot into bootloader means you are bricked period even if it is not a TMOUS HD2. Now the only fix for your device is to have it JTAGed or a new PCB board put in the device. Now if you can not find someone locally or in your region of the worl that can JTAG your device PM me and I can refer you to someone that can and is very good at it.

i live in the netherlands si it's very hard for me to find someone that can perform a jtag

Same problem for me
I have exactly the same problem.. :crying:

Try this just for grins.
Take out the battery and MAKE SURE all of the pins on the back of the device are hitting the battery where they are supposed to and not bent or anything.
I don't see how doing a task29 and changing the SPL would brick the phone if it DID brick,it should have done it after the ROM or Radio flash.
If you did things in this order ROM -> reboot -> task29 -> reboot -> SPL, then you should still be able to access bootloader.
Not sure why you'd flash a ROM then task29 though.
Anyways, if you flashed the wrong ROM from SD then yeah, you are bricked (if that was the last thing you did) but try the battery thing.