Database Users

Touch HD hard resetted itself for no reason!?

I have to say tonight was an evening full of surprises with my HD...
Came home, plugged it into USB, the Sync went normally, I uploaded a jpg file to the main memory and assigned it to a contact. Didn't really do anything else with the phone. It was laying next to the keyboard when I noticed it simply rebooted, without absolutely any action on my behalf.
Then it got to "smart mobility" screen and stood there for like 5 minutes. I figured out something wasn't right, so I unplugged it, tried to push some keys - nothing happened. Removed the battery and turned it on again.
The moment I saw Windows screen in green (had the black version ) I had a bad feeling. And I was right. I got into Windows setup, watched the system install itself, went through the configuration screens and ended up in a freshly hard-resetted Touch Flo 3D.
Everything reverted to factory state. The contacts were gone, the programs, the messages... Absolutely everything. Except for the SD card. Nothing was changed there, all the old data remained.
I'm very pissed off at the moment, because I finally got everything setup the way I wanted it
Has anyone had similar experiences and do you know what could have caused this??

The golden question:
Did/do you backup?
If yes, then good.
If not, learn to backup.
I/we backup on a daily basis. SPB Backup runs at 3am everyday and backsup everything on the main storage to the storage card and keeps the past 5 days worth of backups. This way, if a backup, say 2 days ago was corrupt, I can still restore to the 3rd day before. Select the "self-restoring" option as you can restore on the fly. While on vacation in Salzburg my phone suddenly became slow. So I hard reset (while in a cafe in the old town) and then restored to the day before (which was about 6 hours ago because it was 9am at the time). Problem SOLVED - on the fly.

Why it self hard resetted? Maybe some smart member will be able to figure out why, Im guessing "**** happens" happened.

Didn't have backup :/
I was actually just yesterday going to check some backup software, but I guess I remembered it a day too late
Still, no big damage. Contacts were backed up via Active Sync, as well as My documents, I just lost the stored SMS and MMS stuff (actually, it's a shame for MMS, had some nice nude photos of a very busty girl there
My biggest concern is why did it happen. I just can't seem to figure it out. I didn't do anything with the phone at all, didn't install any new software, didn't change any system settings... I'm just confused.

For quickies purposes, use PPC PIM Backup by DotFred. Its free but worth hundreds asit backs up your PIM info (contacts, sms, mail, tasks,appointments, speed dials).

OK to Restore Nandroid Backup on Replacement Phone?

I received a replacement phone today and was just wondering if it's safe to restore the backups I'd made on my old phone onto this new one. The serial number is different, of course...but I'm not sure what else might be in the backups that could screw things up.

Couldn't you back up the replacement phone restore with old back up see if it works then restore again? Just asking haven't rooted my phone yet so I'm guestimating but my guess is if you had a copy of the replacement phone root you should be good to tinker but I'll defer to the more experience hero tinkerers.
Good luck!

You're right. I assume the risk of bricking the phone is minimal since it seems we can always do a reset to stock using the RUU. I just thought I'd be a little cautious (for a change!). It's not like I don't have a few hours to spare...I should be working, after all.

Well, I was able to run Nandroid Restore without any obvious problems. The phone's serial number wasn't changed and all apps seem to be working fine. When I was researching this, I came across some old posts where people had problems with the accelerometer, but that's working fine too.
If anyone with more experience about this stuff knows of anything to look out for, please let us know... otherwise, it seems safe.

Not sure if this issue is related to the restore, but I figure I'll mention it.
I noticed today that Gmail wasn't syncing properly. Specifically, it was hanging when I'd try to send a message. I had two in the Outbox. The red "sending..." message just stayed there for a couple hours. So, I cleared the cache via Settings --> Applications --> Manage Applications --> Gmail Storage. Afterwards, though I lost the messages in the Outbox, sending worked again.
Note that there's also a program listed in the Manage Applications list called Gmail. That's not the one you want though.

I had to do this several times because of my on going issues...another post..anyway, I found that if I trick Nandroid into thinking that it is the most current backup, that it will restore just fine. I have had no issues.

Email App Loses Settings

My wife is having a problem that when she opens the default Email app, it displays the prompt to setup a new account. The problem is that she already has her two Exchange accounts on the phone. They both show up fine in Settings -> Accounts and Sync, they just don't work in Email. To resolve the problem, I delete both the accounts from Accounts and Sync and then re-add them. They both then work fine. However, this have happened a few times on her phone and it's kind of pain to delete and re-add the accounts over and over. I've not seen the problem on my Vibrant. Has anyone else experienced this problem and, if so, did you find a solution?
Thanks,
Yogi

I had this exact issue. I even went so far as to do a "hard reset" (i.e. Reinstall all software) and still had it happen to me. I contacted T-Mobile and they told me that I had already done everything they would suggest so they shipped me a replacement phone. So far I have not had it happen again but I have only had the new phone for a day.

Hund98 said:
I had this exact issue. I even went so far as to do a "hard reset" (i.e. Reinstall all software) and still had it happen to me. I contacted T-Mobile and they told me that I had already done everything they would suggest so they shipped me a replacement phone. So far I have not had it happen again but I have only had the new phone for a day.
Click to expand...
Click to collapse
Unfortunately, this is already her second phone. We exchanged the first because of freezing and connectivity issues and this one has been much better in that regard, on par with mine. I don't want to have to tell her that she got ANOTHER lemon and we need to exchange it again. I switched her over from an iPhone because we wanted to move to T-Mobile and their much more economical Even More Plus plan. If I tell her she has another bad phone, she'll probably just want to give up and switch back to AT&T and the iPhone.

Okay, so we exchanged my wife's phone again and everything worked fine for about a week. Then, she added her AOL account and within a day, the settings were deleted again. Now, the problems is the AOL account doesn't show up in Account Settings, so the only way I see to remove it is to wipe the phone completely.

HELP! Samsung Smart Switch Failing to Migrate Data

Hey Guys,
So i picked up the Australian variant of the SG4 and haven't even had the pleasure of testing it out and i am already having issues.
I just backed up my iPhone 4s, and ran Smart Switch. Took forever to get to the point of selecting what i wanted migrated and then it said it was done on the computer end. On the phone end it uploaded my Calender and some SMS messages from 2010 and one recent one, But stalled for an hour on 2%, memos - 4% and Contacts - 11% and disappeared.
I factory reset it because I assumed I had screwed up.... but its done exactly the same thing... I started an hour ago and it is stuck on those exact same percentages....
Any one know what's going on???

I used an app called 'Bump'. Try that. Let me know how it goes!
Sent from my GT-N7000 using xda app-developers app

So it comes up with wssyncmlnps has stopped every time I restarted the device.
Each time it would add things. It got to 99% of uploading the messages and failed again. So nod I'm stuck with messages from 2010 to may 2012 and nothing after. It now gets stuck at 69% of that final 1%.

Since I never saw the issue answered, and a search for a different issue brought me here, I'll post a a quick responce to SmartSwitch. You need to delete your old Apple backup, then in iTunes uncheck encrypted backup, then do a complete fresh backup. Smartswitch will then complete without issues.
Seems it can't deal with encryted backups, and even if you uncheck and backup again, it will fail, you must delete all old backups for that particular device first.
Hope this helps.

randyre said:
Since I never saw the issue answered, and a search for a different issue brought me here, I'll post a a quick responce to SmartSwitch. You need to delete your old Apple backup, then in iTunes uncheck encrypted backup, then do a complete fresh backup. Smartswitch will then complete without issues.
Seems it can't deal with encryted backups, and even if you uncheck and backup again, it will fail, you must delete all old backups for that particular device first.
Hope this helps.
Click to expand...
Click to collapse
Didnt do anything for me.
I deleted my old iphone backup. Re backed up. I use smartswitch and follow the instructions and the items are there but greyed out and I can choose them.

You have 3 years worth of text messages! Lol
No wonder it's getting stuck, that's a lot of messages dude!
Sent from my GT-I9505 using XDA Premium HD app

i have this same issue on the phone, pushes messages from the computer way too fast and gets stuck at 1%. Ive tried this on 2 S4's and 1 S3. I've also tried two backups.

[Q] Verzion 900V probelm

I purchased a S5 G 900V (Verizon) on the 15th (of May) after my last phone died (Razr)... 2 months after the insurance expired of course. The S5 seemed to work fine for the first 3 days and like most I was setting it all up (w/exception of a few root only apps since the verzion phone is locked up).
This last Tuesday late afternoon the phone wouldn't turn on so I did a battery pull and when it booted up it had an unlocked icon (lock that was unlocked) display on the device and the word "custom" displayed under the open lock. The phone would go to sleep and not wake up without a battery pull each time. Device status under the settings area was also the word "custom". I had purchased the device from Best Buy along with insurance at our local mall... and at 7 pm after trying to get the phone to work correctly took it back to the store. The person that had sold me the phone was there along with one of the managers/assistant managers and they both keep telling me it was my own fault for attempting to root the phone (which I didn't do). They fought with the phone for and hour or so and couldn't get anything to work correctly... still getting the unlocked icon and custom word. I was told that if I could get it unrooted they would exchange the device for me, but they couldn't do anything with the phone until I could get it back into ua unrooted status. The assist manager did point me out to another website that explained the use of ODIN and where to get the stock Verizon rom.. which took a good few hours to d/l due to their slow server (not complaining, I'm glad they had it for me to begin with).
I set up and attempted to unroot the device with no avail. Did a factory wipe clean out cache etc etc the ODIN program kept saying it worked and I would be presented with all the normal new phone settings and hoops to jump thru as if it was just being activated... but on a restart the open lock and custom was still there.
Yesterday while looking over forums I noticed the phone was downloading an app I had already downloaded. I looked at the phone and it seemed as if it was re-installing some of the basic play store apps I had! I rebooted the phone and no lock appeared and under the Device status custom was gone and "original" was in it's place. I packed all my boxes and cables up and after work today took the phone in and had them exchange it for a new one. The same assistant manager was there when I had first taken the phone in when I had experienced the strange behavior.
She (the assistant manager), had no problem exchanging it since it didn't have that error showing up.
My major concern is if somehow if/when I connected the phone to my desktop did it (either the phone or computer) try and transfer files that made the phone act up in the first place? I have a rooted Nexus 7 and the Razr I had had ... had also been rooted. I don't think I have anything besides Samsungs device manager and Wugs Nexus Root toolkit, but those shouldn't mess the S5 up I have Eclipse installed but it doesn't launch without manual opening. I would both hate it if I had the same thing happen to this new phone but also dislike the idea of not plugging the phone in to transfer media if I wanted to.
Any ideas... or think it was a bad first phone?