HELP! Samsung Smart Switch Failing to Migrate Data - Galaxy S 4 Q&A, Help & Troubleshooting

Hey Guys,
So i picked up the Australian variant of the SG4 and haven't even had the pleasure of testing it out and i am already having issues.
I just backed up my iPhone 4s, and ran Smart Switch. Took forever to get to the point of selecting what i wanted migrated and then it said it was done on the computer end. On the phone end it uploaded my Calender and some SMS messages from 2010 and one recent one, But stalled for an hour on 2%, memos - 4% and Contacts - 11% and disappeared.
I factory reset it because I assumed I had screwed up.... but its done exactly the same thing... I started an hour ago and it is stuck on those exact same percentages....
Any one know what's going on???

I used an app called 'Bump'. Try that. Let me know how it goes!
Sent from my GT-N7000 using xda app-developers app

So it comes up with wssyncmlnps has stopped every time I restarted the device.
Each time it would add things. It got to 99% of uploading the messages and failed again. So nod I'm stuck with messages from 2010 to may 2012 and nothing after. It now gets stuck at 69% of that final 1%.

Since I never saw the issue answered, and a search for a different issue brought me here, I'll post a a quick responce to SmartSwitch. You need to delete your old Apple backup, then in iTunes uncheck encrypted backup, then do a complete fresh backup. Smartswitch will then complete without issues.
Seems it can't deal with encryted backups, and even if you uncheck and backup again, it will fail, you must delete all old backups for that particular device first.
Hope this helps.

randyre said:
Since I never saw the issue answered, and a search for a different issue brought me here, I'll post a a quick responce to SmartSwitch. You need to delete your old Apple backup, then in iTunes uncheck encrypted backup, then do a complete fresh backup. Smartswitch will then complete without issues.
Seems it can't deal with encryted backups, and even if you uncheck and backup again, it will fail, you must delete all old backups for that particular device first.
Hope this helps.
Click to expand...
Click to collapse
Didnt do anything for me.
I deleted my old iphone backup. Re backed up. I use smartswitch and follow the instructions and the items are there but greyed out and I can choose them.

You have 3 years worth of text messages! Lol
No wonder it's getting stuck, that's a lot of messages dude!
Sent from my GT-I9505 using XDA Premium HD app

i have this same issue on the phone, pushes messages from the computer way too fast and gets stuck at 1%. Ive tried this on 2 S4's and 1 S3. I've also tried two backups.

Related

Touch HD hard resetted itself for no reason!?

I have to say tonight was an evening full of surprises with my HD...
Came home, plugged it into USB, the Sync went normally, I uploaded a jpg file to the main memory and assigned it to a contact. Didn't really do anything else with the phone. It was laying next to the keyboard when I noticed it simply rebooted, without absolutely any action on my behalf.
Then it got to "smart mobility" screen and stood there for like 5 minutes. I figured out something wasn't right, so I unplugged it, tried to push some keys - nothing happened. Removed the battery and turned it on again.
The moment I saw Windows screen in green (had the black version ) I had a bad feeling. And I was right. I got into Windows setup, watched the system install itself, went through the configuration screens and ended up in a freshly hard-resetted Touch Flo 3D.
Everything reverted to factory state. The contacts were gone, the programs, the messages... Absolutely everything. Except for the SD card. Nothing was changed there, all the old data remained.
I'm very pissed off at the moment, because I finally got everything setup the way I wanted it
Has anyone had similar experiences and do you know what could have caused this??
The golden question:
Did/do you backup?
If yes, then good.
If not, learn to backup.
I/we backup on a daily basis. SPB Backup runs at 3am everyday and backsup everything on the main storage to the storage card and keeps the past 5 days worth of backups. This way, if a backup, say 2 days ago was corrupt, I can still restore to the 3rd day before. Select the "self-restoring" option as you can restore on the fly. While on vacation in Salzburg my phone suddenly became slow. So I hard reset (while in a cafe in the old town) and then restored to the day before (which was about 6 hours ago because it was 9am at the time). Problem SOLVED - on the fly.
Why it self hard resetted? Maybe some smart member will be able to figure out why, Im guessing "**** happens" happened.
Didn't have backup :/
I was actually just yesterday going to check some backup software, but I guess I remembered it a day too late
Still, no big damage. Contacts were backed up via Active Sync, as well as My documents, I just lost the stored SMS and MMS stuff (actually, it's a shame for MMS, had some nice nude photos of a very busty girl there
My biggest concern is why did it happen. I just can't seem to figure it out. I didn't do anything with the phone at all, didn't install any new software, didn't change any system settings... I'm just confused.
For quickies purposes, use PPC PIM Backup by DotFred. Its free but worth hundreds asit backs up your PIM info (contacts, sms, mail, tasks,appointments, speed dials).

OK to Restore Nandroid Backup on Replacement Phone?

I received a replacement phone today and was just wondering if it's safe to restore the backups I'd made on my old phone onto this new one. The serial number is different, of course...but I'm not sure what else might be in the backups that could screw things up.
Couldn't you back up the replacement phone restore with old back up see if it works then restore again? Just asking haven't rooted my phone yet so I'm guestimating but my guess is if you had a copy of the replacement phone root you should be good to tinker but I'll defer to the more experience hero tinkerers.
Good luck!
You're right. I assume the risk of bricking the phone is minimal since it seems we can always do a reset to stock using the RUU. I just thought I'd be a little cautious (for a change!). It's not like I don't have a few hours to spare...I should be working, after all.
Well, I was able to run Nandroid Restore without any obvious problems. The phone's serial number wasn't changed and all apps seem to be working fine. When I was researching this, I came across some old posts where people had problems with the accelerometer, but that's working fine too.
If anyone with more experience about this stuff knows of anything to look out for, please let us know... otherwise, it seems safe.
Not sure if this issue is related to the restore, but I figure I'll mention it.
I noticed today that Gmail wasn't syncing properly. Specifically, it was hanging when I'd try to send a message. I had two in the Outbox. The red "sending..." message just stayed there for a couple hours. So, I cleared the cache via Settings --> Applications --> Manage Applications --> Gmail Storage. Afterwards, though I lost the messages in the Outbox, sending worked again.
Note that there's also a program listed in the Manage Applications list called Gmail. That's not the one you want though.
I had to do this several times because of my on going issues...another post..anyway, I found that if I trick Nandroid into thinking that it is the most current backup, that it will restore just fine. I have had no issues.

My nexus just erased all my TXT messages :(

What the heck? I had at least 600+ txt messages from all different people, and now they're all gone?!?! I sent a txt message (stock, not rooted, using google's Messaging app), put my phone into sleep mode, woke up my phone a few minutes later to send another msg, and was greeted by an empty thread (with a bud's phone number there but none of the prev. messages), and there were no messages/threads anymore
The exact same thing has happened to me twice so far...
Yep. This happens ALL THE TIME with me. I've been having MyBackup Pro run nightly backups so I don't lose important information. This is a serious bug for me and it's cost me some info that could not be recovered before that I really needed.
I've never had a smartphone that has done this but the Nexus does it about once a week. Now I only lose a few messages when it happens since I back up every night, but the fact the issue is there at all and it just happens randomly is really disheartening. Rooting and using a custom ROM has not helped.
Have all of you tried disabling auto delete?
Yeah, that's not related to this issue. You can have auto-purge off and it will still happen after a while. Just randomly erases everything.
That's odd, this is the first time im hearing of this. I've never had my phone delete anything i didn't want it to.
Maybe it's something to do with the ROM you're using or some tweaks you've done.
Try using a stock rom for a while or something and see if the problem persists
I've heard this happening many times now, and every time it was when using the built in messaging app. So I've used hand cent from day 1.
interesting. this happened to me also. only one time though so far..*knocks on wood.
never had it happen to me (knock on wood) thats a very weird problem :\
This has happened top me once on my Nexus in three months.
It's on the buglist here - http://code.google.com/p/android/issues/detail?id=5669 where they are asking for logs to help identify the issue.
There are already a couple of threads about this. It's not just the Nexus - it seems to be 2.x
see here
http://forum.xda-developers.com/showthread.php?t=667800
PhantomRampage said:
Maybe it's something to do with the ROM you're using or some tweaks you've done.
Try using a stock rom for a while or something and see if the problem persists
Click to expand...
Click to collapse
For the record, while it only happened to me once, it did happen to me and I've never rooted or installed any custom ROMs (I even waited for the official OTA for update 1 to hit me in due order).
Luckily I had a 2-week old backup of SMS to restore and I've since set a nightly backup schedule for SMS/MMS and call log via MyBackupPro.
One thing that may contribute is that I am a pack rat and so have every message that I've gotten since I got my G1 in 10/08 (ignoring that one purge due to this bug and the time when I forgot to turn off auto-deletes and didn't notice until a couple of weeks later). I have threads with several hundred messages in them for the friends I text most...
It does seem to happen to us pack rats, and not very often to those who don't hoard messages. I read somewhere that it was suspected to be an overflow error of some sort, and that people had managed to prevent it by keeping the auto-delete function active.
I am not prepared to do that however. I don't want to deliberately delete my messages that I have worked so hard to collect. I would rather google fixed it.
Hopefully froyo will bring a solution to our problem.

Nandroid to the rescue when I lost 3G

So I go to Sprint today to move phone numbers between phones on my account. Everything is great until my hero won't connect for data. Nothing we tried worked. I am running Fresh 2.1.1. So they really got confused with menus not working or not being in the right places. Especially problematic was the fact that I could not update my profile. Clicking on it did nothing in my Rom.
So I left with np data. I knew that it must have something to do with my unofficial Rom, but there is no way I am giving up root. So, I went back to the office, did a nandroid backup, restored my original stock Sprint 1.5 android and updated my profile. Voila we have data! Then I restored my fresh 2.1 nandroid and everything still works.
Moral of this story? I hope you have a good 1.5 backup if you ever need to change the number on the phone and data does not come back, and maybe this story will help someone else out in the future.
-frank
-------------------------------------
Sent via the XDA Tapatalk App
If that happens again just try turning off mobile network and turn it back on.
I had a problem with one of the ROMs where I would lose data after about a day and all I had to do was toggle it off and on.

regaining data connection

Hi guys,
I tried to do a search but didn't find anything that worked...
I've been recently losing my 3g/1x data connection a lot for long periods of time (30 min or more). It's annoying since I can't check my e-mail, or listen to Pandora, basically all the things I got this phone for since I'm limited to what I can do on my computer at work.
Anyway, is there a bizarro fix for this? I've tried rebooting the phone, airplane mode on/off, and updating my profile. I remember with my old medium intelligence phone I could tell it to check my e-mail or something and trick it into waking up the data but no such luck as the phone complacently accepts there's a connection error.
Thanks in advance!
You may want to try letting folks know if you are running stock or a custom rom, which one it is and what modem version. Whenever I run into strange issues with my phone that isn't attributed to the rom I'm running, I just ODiN back and reflash through the process and that usually takes care of most problems. G'luck.
I have noticed mine does that too occasionally. Turning 4g on and then back off usually makes 3g start working again for me.
In my case my phone sometimes has trouble finding 3g after using wifi for a while, toggling 4g almost always makes 3g work again.
Sent from my SPH-D700 using XDA App
Oh right! I'm just on the stock rom.
Toggling 4g and wifi doesn't work for me. Thanks for the suggestion though.
It happens more at work so it probably has something to do with that. I generally always end up roaming but I haven't had trouble in the past with using roaming data. It still says unlimited on the Sprint account website and will come back every once and a while. (I know because it'll notify me of new mail or something random.)
are you in an area of low reception? that could cause it but not sure if there is a work around for it...
this same thing happens to my wife's epic.but not regularly..
I updated the prl and seems to stopped doing it,,
I was having the same issue coming out of Airplane mode. The 3G was coming back sporadically and then not at all. I called Sprint support and they had me do a phone Restore through the service menu ##3282# (you need your MSL) and it reset the phone like it was going through the activation process. It wasn't a factory reset so I didn't have to reinstall any apps. It did work the first time but after that it started happening again.
I finally went into the Sprint store and they did a hard reset, which is the same as a factory reset (I think) Settings>Privacy>Factory Data Reset. That was a couple of days ago and I haven't had the problem since.
Unfortunately, this requires completely wiping out your installed apps. I was on the stock rom and unrooted so I hadn't backed up with Titanium Backup (needs root). But I did use AppBak to backup my list of apps so that it was easier to restore them from the Market. If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.
I was having the same problem with mine and nothing worked so they gave me another one. If it's that bad call sprint tech or take it they will probably give you another one
dennistpm said:
... If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.
Click to expand...
Click to collapse
I use "Sprite Mechanic" for backing up my APK's to SD card. It only recognizes market and 3rd party installed apps. Can be found in the market for free.
Sent from my SPH-D700 using XDA App

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