I wrote to HTC to ask how they measured their "up to 490 hours on Standby" and "up to 380 mins talk time" referred to in their HD2 website specification especially as people like myself were experiencing the battery going flat in <24 hours with almost zero usage of the phone.
Here's their official reply.
Thank you for your email. The specifications that you have referenced are laboratory test conditions, and are not indicative of real-world performance, nor do they take into account the considerable drain incurred by the myriad services and programs that run as a matter of course on Windows Mobile 6.5, as well as any other background applications that may be running, which may not be readily apparent. Please be advised that these laboratory test figures are in line with EU regulations concerning the testing of mobile device batteries, and the real-world battery time that you have quoted of 20-24 hours is well within what we would expect of this device. We have recently released a large capacity battery for use with the HD2, and this can be purchased from the following link :- http://www.htcaccessorystore.com/uk/p_htc_item.aspx?i=195058
So in simple terms, we mislead you in our advertising and you'll be lucky to get the battery to last 24 hours. We can't fix it so buy a bigger battery!
What's the point in publishing performance data that has no relationship to "real-world" conditions. Most customers won't be using the phone in a laboratory.
Perhaps we should start a new campaign to get HTC to be more honest about "real-world" expectations.
Bobins24 said:
What's the point in publishing performance data that has no relationship to "real-world" conditions. Most customers won't be using the phone in a laboratory.
Click to expand...
Click to collapse
Because as they said that measurement procedure is a standard that everybody follows, so it would be stupid to do it differently, why "not lie" when everybody does so (and they actually probably wouldn't be allowed to do it differently).
Bobins24 said:
I wrote to HTC to ask how they measured their "up to 490 hours on Standby" and "up to 380 mins talk time" referred to in their HD2 website specification especially as people like myself were experiencing the battery going flat in <24 hours with almost zero usage of the phone.
Here's their official reply.
Thank you for your email. The specifications that you have referenced are laboratory test conditions, and are not indicative of real-world performance, nor do they take into account the considerable drain incurred by the myriad services and programs that run as a matter of course on Windows Mobile 6.5, as well as any other background applications that may be running, which may not be readily apparent. Please be advised that these laboratory test figures are in line with EU regulations concerning the testing of mobile device batteries, and the real-world battery time that you have quoted of 20-24 hours is well within what we would expect of this device. We have recently released a large capacity battery for use with the HD2, and this can be purchased from the following link :- http://www.htcaccessorystore.com/uk/p_htc_item.aspx?i=195058
So in simple terms, we mislead you in our advertising and you'll be lucky to get the battery to last 24 hours. We can't fix it so buy a bigger battery!
What's the point in publishing performance data that has no relationship to "real-world" conditions. Most customers won't be using the phone in a laboratory.
Perhaps we should start a new campaign to get HTC to be more honest about "real-world" expectations.
Click to expand...
Click to collapse
What can i say........except that HTC should look in to the real world more often!
I use many phones, from htc, and from other company , my last two nokia phones was "business versions" with "everlasting" battery - first e65 least 40h , second - better version - only 22h ( e66) - it's normal - in this world
If HTC say it's a standard EU process, then perhaps we should campaign to get the EU standard changed as the current published figures give no indication of the phones real performance.
Don't get me wrong, I love the phone but I've never seen one like this go flat in such a short time when on standby.
i love how they say it lasts up to 490 hours on standby, but 24 hours is what they would expect
it's actually ridiculous how deceitful these companies are, we deserve better than this
it's not right that they lie right to our faces to what we are getting and how we have no rights
just not right.
I think we need a bit of a reality check here. I'm not especially inclined to defend HTC but they have a point about the stuff that may be running on the phone. Anyone who has tried some new toys must have encountered one that sucks the life out of the battery for no obvious reason - scale that down and extrapolate across a raft of apps that most of us here will have on our phones and you will get a host of variations in terms of battery life...which is exactly what we do get.
Secondly, as kilrah said, that's the way battery life is measured. Instead of whining about it we should treat it as a relative indicator against other phones because that's about all it is good for. I suspect most say 'up to...' in small letters in front of their stand by and talk times anyway.
If I were to buy a car because the specs say that it does 40 miles to the gallon I'd be a mug to expect it to do that when I'm thrashing down the motorway towing a trailer with the windows and sun roof open. But I might well buy it in preference to a car that claims 30 mpg because in the long run it will probably cost me less in running costs.
You pays your money and you takes your choice...I don't personally see any significant misrepresentation in this, but there may be a little end user misunderstanding?
Bobins24 said:
...
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Click to collapse
No surprise here. I observed the same discrepancy on all my phones till now - Motorola, Nokia, Samsung, Siemens, Ericsson, Sony Ericsson, HTC.
Actually I use my phone a lot and I'm more than happy with its performance so far - huge and bright screen, powerful CPU... What are your expectations? 48 hours? A week?
If you think, this is something impressive, go and buy yourself a new monitor and then just measure the advertised contrast ratio - 10000:1 ? Seriously? In fact it is only 700:1. Nothing more to say.
Watch Out: Crazy Contrast Ratios
Exact. And especially on smartphones it's absolutely impossible for the manufacturer or a standards organisation to imagine how you will use your device.
If they can quote anything, it's stock configuration, open the box, put sim card in, press power on, enter your pin, put phone in standby, leave it there, note how long it lasts. That's all.
Knowing that you can do so many things on it, install so many programs that can do what they want to the phone, and that depending on usage the battery life can vary anywhere between 2 hours and 4 days it's totally impossible, by whatever means, to quote something realistic.
When you buy a WM device (or any other Lith-Ion device for that matter) you should know what to expect with regards to battery life, it's not rocket science.
Lithium-Ion batteries are poor, until battery technology is improved it's what we should have come to expect.
That's a bit simplistic, knowing that firstly there's nothing better yet, and secondly the good old phones we had that were lasting a whole week were also using the same batteries or even worse NiMH ones.
It's a combination of a lot of things.
battery life
I turned htc sense off on my phone and now the battery lasts 2-2.5 days with what i would deem reasonable use ie using the internet checking emails texting and 4 or 5 calls a day , if i turn sense back on the battery life drops to about 15 hours so i can live without sense !!! Im far more concerned about the speaker problems and pink photos than the battery )
kilrah said:
That's a bit simplistic, knowing that firstly there's nothing better yet, and secondly the good old phones we had that were lasting a whole week were also using the same batteries or even worse NiMH ones.
It's a combination of a lot of things.
Click to expand...
Click to collapse
I assume you are replying to me?
After having 4 HTC devices, I didn't expect anything more from the HD2 than I got from the Wizard or my Kaiser or my Diamond, if anything it was obviously going to be poorer due to the huge screen, hardware and all the software I knew I would be using.
I think your best chance of getting their claimed hours would be by:
1. Completely charging the battery;
2. Use a bare-bone ROM with absolutely nothing installed
3. Switching off all radio signals.. (that is, put the phone in flight mode so that the phone is not transmitting like wireless, bluetooth or anything else at all...)
4. leaving the phone on standby with the screen off.
Of course, noone uses their phone like that, but HTC have used the term "up to" to protect themselves...
HTC would be stupid to change the way they rate their times since every other company is using the same method. I doubt anyone would want to buy a phone that says "Standby Up to 24hours" when every other phone has "Standby Up to 500hours" At best, the rated hours could be used as a comparison/indicator against other phones.
I'm celebrating two weeks into life with my HD2, and after suffering water damage with my HD which had no effect except to bring battery life down to 8 hours a day, I'm really pleased with my 24-28 hours of battery life.
On days I'm using it a lot, I expect 15 hours. However the other day I barely touched the phone (no calls, no music, no random turning on the screen) and I was on 65% after 24 hours, which I felt was good.
I agree with the OP, their quotes are a joke, but I don't look at specs, I look at reviewers to tell me "I expect a day's life from this phone" etc. when I choose a phone. With a screen this size I don't expect miracles, but again, it does feel like a blatant lie when they suggest the phone can sit for weeks without dying, and i give manufacturers (including HTC) no credit for being economical with the truth to their customers.
My SEX1 used to last a few hours more, having a smaller screen, larger battery, and less than half the processor. They specced same timings, as I said I got a few hours more. I doubt Iphone or any other manufacturer, will spec their device like, Standby time 24hrs, talk time 4 hrs. Who would buy such a device?
Anyway I didn't expect it to last any longer. Good thing is I'm in front of my pc for long hours, no harm in letting the phone plugged in.
Isn't draining the Li-Ion actually shortens the battery life?
I'm told that letting the battery get lower than 2.3v isn't a good thing.
Let the battery get low, but not low enough for auto-shutdown
It's called Business Opportunity
All companies all over the world is like HTC.
Whenever there is a problem, they will direct you to purchase something to "solve" the problem.
HD2 problem that we are facing is poor battery performance (if you enable non-Sense). "Solution" is to buy bigger capacity battery.
Problem : screen easily crack
HTC "solution" : tampered glass screen (if HTC would advertise...)
Problem : Screen too sensitive
HTC "solution" : special screen protector (if HTC would advertise...)
Problem : this, that, this , that,
HTC "solution" : you pay, we gain profit!
That's the real world scenario....
Conclusion : HTC = poor quality product(s) at expensive price.
rickyoon.vegas said:
I'm told that letting the battery get lower than 2.3v isn't a good thing.
Let the battery get low, but not low enough for auto-shutdown
Click to expand...
Click to collapse
Auto forced shutdown is at 3.6V, which has a lot of margin not to cause damage.
HD2 problem that we are facing is poor battery performance (if you enable non-Sense). "Solution" is to buy bigger capacity battery.
Click to expand...
Click to collapse
Sensible solution: if you want battery life of more than 1-2 days, do not get a smartphone, especially not one that has the fastest processor on the market and a 4.3" screen. And read reviews that will tell you "you'll get 1-2 days" and "it lasts just a bit more than an iphone". I.e. Educate yourself.
Problem : screen easily crack
HTC "solution" : tampered glass screen (if HTC would advertise...)
Click to expand...
Click to collapse
Sensible solution: Realise you have a large piece of GLASS in front of you, and take care of it as such. Don't drop it, don't sit on it,...
We know how the HD2 behaves. If you read a couple of reviews, you know too. If you now buy it and still complain, there's not much we, or HTC, can do for you.
Related
There is a problem with our battery life and we all know its true... I have even been given a new battery and HTC mains charger
I turn off any service im not using at the time (ie: wifi, BT, GPS, NETGPS,etc) not that I should have to do this, but lets story on track...
My battery will make about 1 day as I am A "power user" but if its not plugged in I wont have the juice for my alarm to wake me up, my wifes Sony Ericsson lasts 4-5 days per charge, but lets not compare apples and oranges, the whi-phone 3g my sister has sahe bought it about the same times as my g1, she hadn't ever heard of "deep cycling" 2-5 times when you get a new phone, she never lets it discharge fully and just tops off all the time, AFAIK she is treating a NIMH cell exactly the wrong way, BUT SHE GETS 1-3 DAYS depending on the type of use, and never turns off ANY of the 3g, gps, net gps, wifi, BT nada and Id say she uses hers alot because its her primary camera, GPS & A/V player
my question is WHY?
Im sure there must be somebody involved with the development of this phone/OS that reads thru here, since there is more exciting stuff coming from XDA than there is the market...
Im gonna add a poll that pertains to battery use...
I wanted to add one very negative one but hit submit not preview, maybe just post and dont vote if none apply..
they better come off a new battery almost all other new phones will get 1-2 day + average use, Ive had phones that could go 3-4. but the state of the art G1 mindblowing innovative phone wont even work a whole day, so what if its bigger than the whi-phone, it has no keyboard.
I for one would like to hear some solid info on a replacement battery and back, for new and existing G1 users, early adopters got the fuzzy end of the lollipop on the HTC->headphone jack adapter I got the headphones with the htc angled adapter from fleabay, so many manufactures stick it to the early adopter, when we are the ones that get the word of mouth going, as people go "WOW that thing is cool!,what is it?! they know when we bought out phones and should be able to figure out when the head phone rev change was made, so send them to the first of the buyers....
IF the battery issue isnt fixed, alot of people will be very angry and the g1 will flop.
I think the bad press is starting to out weigh the good press the G1 and possibly android as a whole is at a crossroad. If the g1 tanks Android will be stained forever...thankfully enuff I dont think XDA-DEV would give up on this badboy, I love this thing, and I love it for what it can be
BhanG
Well stated sir.
HTC/Google need to fix battery problems in G1. Maybe it's soft bug, but maybe it's a hardware bug - Nobody knows
I dunno. With normal use, I get about 12 hours or more from my stock battery. That's about the same as other HTC phones I've had.
there is a battery issue and we are al aware of it.
i have managed to have it last through out the day
just set the brightness to the lowest possible, sleep time to 15 secs
turn off data and wifi and anything else that you are not using
its not how the phone was intended to be used, but it's what i ave to do for now
I find it fine for everyday use. Of course I haven't done a full test but maybe tomorrow I will.
I would like to use my G1 like I use my WinMo but no way I can with the battery.
bhang said:
IF the battery issue isnt fixed, alot of people will be very angry and the g1 will flop.
I think the bad press is starting to out weigh the good press the G1 and possibly android as a whole is at a crossroad. If the g1 tanks Android will be stained forever.
Click to expand...
Click to collapse
I think you're exaggerating here a little bit. The battery life, while it got press at first, has faded from the limelight of android news for the general population. The G1 is already far from a flop and I don’t think there’s going to be a sudden mass return of all the handsets sold.
Let’s face it living on the cutting edge means you will get cut sometimes. Your high expectations will not always be met and manufacturers will frequently not care. The battery life is less than what many people expected, but we’ve learned to deal with it. At least we have options (power management, backup batteries, and expanded capacity batteries), but I’d not hold my breath on HTC making any major moves. How long has the issue been going with the TYTN II drivers anyway?
bhang said:
BUT SHE GETS 1-3 DAYS depending on the type of use, and never turns off ANY of the 3g, gps, net gps, wifi, BT nada
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Click to collapse
I have no idea what kind of use gets 1-3 days, but it certainly isn't 3G web browsing. Most iPhone 3G battery life tests clock 3G data use at about 3-5 hours. Based on my own usage of a friend's iPhone 3G, that seems to be about right. Coincidentally my G1 gets about 3-5 hours of 3G data use as well.
Frankly, from an engineer's point of view I have not seen any power drain tests conducted with enough rigor and variable control to be worthy of being called a truly scientific analysis. Even the best "battery life tests" out there aren't declaring what type of testing environment (los and distance to closest 3G tower), what background apps are installed, ambient temperature (which affects the battery discharge profile), etc. Without considering and removing these variables from the test, deviation could be as high as... well there's no fixing the percentage really. It's all just junk data.
I do notice after I installed Task Manager, to close out programs I am not using my battery life went up. There are a lot of un needed start up apps.
TimSykes said:
There are a lot of un needed start up apps.
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Click to collapse
Care to give some examples? Im curious to see what runs on startup that isnt needed.
QUOTE jashsu
I have no idea what kind of use gets 1-3 days, but it certainly isn't 3G web browsing. Most iPhone 3G battery life tests clock 3G data use at about 3-5 hours. Based on my own usage of a friend's iPhone 3G, that seems to be about right. Coincidentally my G1 gets about 3-5 hours of 3G data use as well.
Yep my friend has iphone and we did test last weekend, both went 3 hours and change then died. If i dont use internet and set timeout and brightness down plus use task manager mine will go as long as my dash. I personally dont care about the battery life, i have a computer, home charger and car charger and i drive for a living so if it gets low no biggie. In my opinion i dont see android going anywhere and i love the g1. Just like wm its gonna take time to get off the ground. To say its at a crossroads is ridiculous.
I am using ADP1.1 and yea if I am browsing the net with 3G for 3-5 hours straight I start seeing the battery go down. But from 100% to 0% takes me longer than 5 hours. I know because I like to lay in bed and don't care to come check my messages LOL
I bought a G1 last week and so far I have been really dissapointed. After having an elf and seeing other htc phones I was expecting big things from the G1.
I am now a week into ownership and after 5 full charge - discharge cycles I am managing to get 24 hours out of the phone with next to no use what so ever. If i check my emails and do 30 mins browsing the phone is dead in 6 or less.
The hardware is simply put 'very poor' my screen is wobbly and the back is loose, all this after just a week.
As for android, it is fantastic everything I expected (except hotmail support) and there is no way it is going to flop. Its just a shame that google and htc didn't wait until they had the right phone for the job.
Thats just my 10p worth!!
Dharkaron said:
Care to give some examples? Im curious to see what runs on startup that isnt needed.
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Click to collapse
It all depends on what you have installed. for me the start up is. I beleve amazon does too, but I uninstalled that. But the first thing I do is go into task manager and kill everything. And only like two things auto start up. I really with HTC built in a x-button app for android. I loved the click x for close.
myFaves
messaging
voice dialer
calendar
Alarm clock
k-9
woot checker
tunewiki
gmail
Under light usage I get about 36 hours from full charge to shutdown. That's GPS on, Bluetooth on, Autosync on, periodically doing e-mail and web browsing.
Under heavy usage (Which is basically I listened to MP3s for 2 hours) it goes at least 17 hours before I plug it back in. I haven't tested but I'd bet it could go 20 or more.
That's as good as (or better) than I was getting on the Wizard/MDA.
I dunno if anyone has stated it but the problem with the battery has to do with the phone recieving the cell signal. For some reason the phone runs in overload when searching for a cell signal...I noticed this one day when T-Mo suspended my service and my battery meter never moved all day, I think by night it was down to 85-90%...sure enough that night when I paid my bill and the phone started picking up signal again, the battery depleted at "normal" speed.
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Preech2003 said:
This extended battery barely increases the size of the phone...
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Click to collapse
so exactly how much is "barely"? care to give side by side comparison shots?
dubstar_04 said:
As for android, it is fantastic everything I expected (except hotmail support) and there is no way it is going to flop. Its just a shame that google and htc didn't wait until they had the right phone for the job.
Thats just my 10p worth!!
Click to expand...
Click to collapse
Why do i keep hearing that there is no hotmail support? Android (and G1) works with hotmail just fine! Just go to the Email program and set it up. WHY!! .. I am having connection errors sometimes though..
Battery is a big issue. Never had any luck with it.. EVER.. just unplugged it and after about 1+ hour it's down to 66%. Played a game (slide puzzle) watched 2 youtube vids of about 3 minutes each. And I had it fully drained and recharged a couple of times in the beginning. It didn't even took 10 minutes to drop from 100% to 89%.. But I was on wifi.. Maybe this is normal.
Software has a lot to do with this I think. Yesterday I had about 50-60% left. Did something, can't remember what, opening programs or music. And closed it. After 5 minutes I checked and battery was hot and had drained to orange level. I checked with task manager and only calendar/messaging/tunewiki/music was on. I closed all and restarted the phone, cuz it was still hot. Luckily it lasted a few hours till I got home, with very carefull use..
Hey guys! I'm a new user on this forum and I also a completely new android user, I have just gotten the HTC Desire HD. And I'm really really enjoying the OS. The way you can customize the OS is amazing! And Therefore I feel like I have been missing out for a while.
However there is one single problem about the HTC Desire HD and sadly it's a pretty big problem. (You guessed it,) the battery life. I'm not gonna lie, if i cut some features i can easily get through a whole day. But whats the point of buying a phone with lot's of features if you can't use them, and whats the point of having a 4.3" screen if you can't have the brightness level at 50+.
To the point!
HTC have already made updated batteries that have a much higher capacity than the original batteries, these are for some of their other products.
(just look at the higher capacity HD2 batteries by HTC, they have a higher capacity than the original HD2 batteries.)
That's why i suggest that we all contact HTC and let them know that we are both aware and annoyed by the horrible battery. And then request a better and improved battery for the Desire HD.
If you look at their updates, they have a pretty good history of listening to their customers.
And if their customer service department get about 300 requests in one single day I am absolutely sure that we will see a result in a month or maybe even faster.
I live in Denmark myself and I've seen a similar thread in
a Danish forum and in two days time we have had 183 people send mails to the Scandinavian HTC customer service.
Now there is only about 2000 active users on that forum so that's pretty good for two days. And with such a huge success in a Danish forum, I'm sure a big forum like this would do even better!
So if you have the time to write a little email to the HTC customer service telling them about the poor battery life and then make a request for a better battery, I (and probably every DHD user) would appreciate it.
And even if you are one of those lucky users that can go for days without charging while having standard settings,helping us wouldn't hurt.
Thanks in Advance
Well....although I do get your point, I am not sure that I, and probably other people as well, agree entirely on the 'horrible' battery life.
Yes, at first, it does look to have poor capacity when you get your DHD out of the box.
But remember, a lot of people, if not allm are using their new toy a lot the first couple of days.
If you browse this forum and the DHD topics you'll see that people report a lot better battery life after a couple of charges.
In addition to this, when you get into rooting and flashing, you'll see that users with custom roms, custom kernels and special profiles setup in Setcpu (like less Mhz usage when the screen is off) actually even get better battery life out if their DHD....
In essence, from what I have read, most people are able to use their DHD for one day without charging, which in my opinion, is quite acceptable, considering the size of the screen, the speed of the device and the possibilities and syncing going on....
If I sometimes read other cells'threads, it appears to me that the battery life on the DHD is not that far off, or even is better, than other top devices....
Having said that.....the effort you take I understand for sure, I just am not sure that HTC will do anything about it (as I think what we get is what we should expect)...
Where is the solution in that? Infact there is no solution its how it is
Sent from my Desire HD using XDA App
DHD battery life sucks.
There is no point defending it. Its a bloody mobile phone, it supposed to be able to work out of box, not a science project that u have to spend days tweaking it in order to last a day without the bloody adapter!
u can tell i m really crossed with DHD battery life...
cezent said:
it supposed to be able to work out of box
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Click to collapse
It does work out of the box. Did yours not turn on?
If you mean 'it's supposed to have the best possible life the first time I fully charge it on day one' then, no it's not. You are wrong.
I just don't get it this was my first proper Android phone after coming from a HD2 and an iPhone 4 and the battery life is on par with both out of the box however simply reducing the time some apps sync I mean can you really not wait the 2 sec ish Twitter etc take to update? Really does improve battery life I have my screen set to 30% brightness which is more than enough if not you need specsavers not a new battery.
At a push I can get 2 days out of my DHD and I would say I'm a average to heavy user about 30 min calls 50 odd text and a couple of hours playing games surfing the net
Gadget show last night drained an iPhone 4 from full charge to flat in 2 hours using the layer app
I don't use setcpu etc I've just used some common sense.
Sent from my Desire HD using XDA App
AndyCr15 said:
It does work out of the box. Did yours not turn on?
If you mean 'it's supposed to have the best possible life the first time I fully charge it on day one' then, no it's not. You are wrong.
Click to expand...
Click to collapse
well, i charged mine overnight, leave home at 7, phone dead most days by 5pm. u can defend the battery life as much as you want, and i m glad u like yours. less than 12hr of standard use makes any smartphone useless in my view.
wakers said:
Gadget show last night drained an iPhone 4 from full charge to flat in 2 hours using the layer app
I don't use setcpu etc I've just used some common sense.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I use iphone4 along side my DHD, almost identical setup in terms of sync and updates. when my DHD battery flat out in the afternoon, iphone4 has typically over 80% left.
I dont think it takes a rocket scientist to see DHD's battery is an issue.
cezent said:
less than 12hr of standard use makes any smartphone useless in my view.
Click to expand...
Click to collapse
Yeah, I would agree.
cezent said:
well, i charged mine overnight, leave home at 7, phone dead most days by 5pm. u can defend the battery life as much as you want, and i m glad u like yours. less than 12hr of standard use makes any smartphone useless in my view.
I use iphone4 along side my DHD, almost identical setup in terms of sync and updates. when my DHD battery flat out in the afternoon, iphone4 has typically over 80% left.
I dont think it takes a rocket scientist to see DHD's battery is an issue.
Click to expand...
Click to collapse
Unplug mine from charging about midnight, get home from work between 18.30 and 20.30 and most nights I have approx 30-40% battery left, LiOn batteries need multiple charge / discharge cycles to get the best out of them so no phone is gonna be at it's best outta the box.
There seems to be massive difference in peoples experience with there DHD mine defo lasts as long as the iPhone 4 I had how yours can last less than 20% there must be something wrong
Sent from my Desire HD using XDA App
mine actually died last night (the first night i had it) i was a little surprised but i checked the battery usage and com.zxing..... used like 70%
lol it seems the barcode scanner didn't close and kept the camera on all night
I am a heavy user Facebook sync every hour a hundred odd texts a day few hours of internet browsing and I can get more than 12 hours mainly like 15 hours unplug at 7.30am and charge it 12.30am
Sent from my Desire HD using XDA App
it seems that some people have a very good battery life even with heavy use,and some don't. I am new to android having come from windows mobile. In winmo devices,the radio version on the device can make a difference to the battery life on similiar devices.maybe this is the same case on DHD because I noticed there are several version of stock roms with different built of radio image.
Sent from my Desire HD using XDA App
iznee said:
it seems that some people have a very good battery life even with heavy use,and some don't. I am new to android having come from windows mobile. In winmo devices,the radio version on the device can make a difference to the battery life on similiar devices.maybe this is the same case on DHD because I noticed there are several version of stock roms with different built of radio image.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
There isn't really a benchmark for "heavy user". I reckon its largely due to different interpretations. Throw the difference in batteries that are likely to exist due to the manufacturing process, and you'd get varying reported results.
Sent from my Desire HD using XDA App
why do people complaint so much about battery life of DHD and other smartphone. when you look at their capabilities, you wouldn't switch your laptop on an expect it to last all day. cause its a smartphone doesn't mean it can do everything for you!
if the battery really bad, then the is a fault i.e faulty battery,app which is eating up resources, radio constantly changing from 2g to 3g which i think one of the biggest drain on battery or a set up which just going to drain battery faster etc etc. These phone when "out of the box" are set up to show the phone off, so yes its going to have it all sing and dancing at you! with everything switched on why you taylor the setting to meet your needs. please don't come back and say "but yes why have i got a smartphone and then i have to switch off all these features" you don't but don't expect it to last all day.
sorry about the rant but i think some people just have unrealistic expectations how long a smartphone can last. people who complain that the phone cant last 24hrs, why would you want it to last that long?. you telling me you don't sleep in that period of time if you want a phone to last 2 days get a nokia 8950! an if your a person who uses it as a business phone, come on what do you expect? your a heavy user. use some sense, have it so you can charge on the go or a get a nokia 8950 as your business phone, an use your smartphone as your own phone.
cattleprod said:
why do people complaint so much about battery life of DHD and other smartphone. when you look at their capabilities, you wouldn't switch your laptop on an expect it to last all day. cause its a smartphone doesn't mean it can do everything for you!
if the battery really bad, then the is a fault i.e faulty battery,app which is eating up resources, radio constantly changing from 2g to 3g which i think one of the biggest drain on battery or a set up which just going to drain battery faster etc etc. These phone when "out of the box" are set up to show the phone off, so yes its going to have it all sing and dancing at you! with everything switched on why you taylor the setting to meet your needs. please don't come back and say "but yes why have i got a smartphone and then i have to switch off all these features" you don't but don't expect it to last all day.
sorry about the rant but i think some people just have unrealistic expectations how long a smartphone can last. people who complain that the phone cant last 24hrs, why would you want it to last that long?. you telling me you don't sleep in that period of time if you want a phone to last 2 days get a nokia 8950! an if your a person who uses it as a business phone, come on what do you expect? your a heavy user. use some sense, have it so you can charge on the go or a get a nokia 8950 as your business phone, an use your smartphone as your own phone.
Click to expand...
Click to collapse
True, but i honestly cant see why it would hurt to encourage HTC to make a new battery with higher capacity as a part of their accessory lineup for the Desire HD.
sorry yeah i do agree with you, that HTC sould bring out a higher capactiy battery and don't understand why HTC have not used a higher capactiy battery in first place. ive also have a X10(1500mAh) and BB storm2(1400mAh) both have higher capactiy, and X10 is the worst for battery life out of the 3 phones and DHD beats both these phone on battery life.
HTC have the reasons why they used that size battery for the DHD and if they do bring out a higher capactiy at least you can believe the claims of it being a 1800mAh, were these 3rd party batteries claim 1800mAh but really you only getting 1400mAh.
i was not aiming this rant at you, an im sorry, its to people that complain about battery life of todays smartphone and there expections of them.
Test it! You must not use more Power per Hour than 1%.If you are at 4% you do something wrong. In standby of course...
sent from my DHD via Tapatalk
walda said:
Test it! You must not use more Power per Hour than 1%.If you are at 4% you do something wrong. In standby of course...
sent from my DHD via Tapatalk
Click to expand...
Click to collapse
How would you test it?
walda said:
Test it! You must not use more Power per Hour than 1%.If you are at 4% you do something wrong. In standby of course...
sent from my DHD via Tapatalk
Click to expand...
Click to collapse
Mine is using about 4 an hour. But I figure that's cos I rarely properly exit apps.
Sent from my Desire HD using XDA App
I just submitted the following letter to HTC's Customer Service:
"Phone = Telus Desire HD. I've been using my new Desire HD for awhile now but have come to conclude it has one major design flaw. If I don't cripple half of its options/features before leaving the house the battery has trouble making it through the day. Once half the features are crippled what's the point of having a smart phone? Please tell me HTC is in the process of designing/producing an upgraded battery? I have no issues with spending additional money to utilize my device to it's full potential, although I am alarmed R&D did not resolve this before launch. HTC did not make the battery cover replaceable nor did they add a little depth to the phone to allow a larger battery. Unless HTC can refine their battery design are all their current Desire HD customers forced to use their phone with reserve? It saddens me that I can't even recommend this phone to a friend because of the atroshish battery life. Lastly when I purchased this phone I did so because of HTC's reputation. I neglected to read current reviews prior to my purchase knowing that it was a flagship phone for HTC. After purchasing it I started browsing reviews and found only one common theme that never deviated. The Desire HD has a dismal battery life. What if anything does HTC plan to do about this??"
Yes guys I know that recent rom development has done leaps and bounds to improve battery life, and there are plenty of ways to extend it but the bottom line is HTC released this and knows that everyone has the same issue. They should come up with some course of resolve. If they found a way to refine the battery vastly extending its life this phone would be untouchable. I hope more users write to HTC and complain. It only takes minutes but as customers our voices should be heard.
JohnnyRebel said:
I just submitted the following letter to HTC's Customer Service:
"Phone = Telus Desire HD. I've been using my new Desire HD for awhile now but have come to conclude it has one major design flaw. If I don't cripple half of its options/features before leaving the house the battery has trouble making it through the day. Once half the features are crippled what's the point of having a smart phone? Please tell me HTC is in the process of designing/producing an upgraded battery? I have no issues with spending additional money to utilize my device to it's full potential, although I am alarmed R&D did not resolve this before launch. HTC did not make the battery cover replaceable nor did they add a little depth to the phone to allow a larger battery. Unless HTC can refine their battery design are all their current Desire HD customers forced to use their phone with reserve? It saddens me that I can't even recommend this phone to a friend because of the atroshish battery life. Lastly when I purchased this phone I did so because of HTC's reputation. I neglected to read current reviews prior to my purchase knowing that it was a flagship phone for HTC. After purchasing it I started browsing reviews and found only one common theme that never deviated. The Desire HD has a dismal battery life. What if anything does HTC plan to do about this??"
Yes guys I know that recent rom development has done leaps and bounds to improve battery life, and there are plenty of ways to extend it but the bottom line is HTC released this and knows that everyone has the same issue. They should come up with some course of resolve. If they found a way to refine the battery vastly extending its life this phone would be untouchable. I hope more users write to HTC and complain. It only takes minutes but as customers our voices should be heard.
Click to expand...
Click to collapse
I will do the same HTC India as well
Great News
Sheldon.mathews said:
I will do the same HTC India as well
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Click to collapse
Glad to hear it, I hope more follow suit. The way I see it is the XDA forums in the Desire HD section gets an astonishing number of hits. If even 1 out of every 500 people that just read the Desire HD threads write a complaint in regards to a battery it will have a swift impact on a battery upgrade option for the desire hd.
Unfortunately I think this is the HTC policy. They never build a perfect phone; think about the HTC Desire and the Nexus One: they're legendary devices but they had multitouch (and weak reception on N1) issues. The HTC HD2 probably was the best phone they ever made, but it had a tiny 1320 mAh battery and Windows Mobile 6.5. Other phones had issues like camera, WiFi performances, etc... And now our DHD: no S-Amoled ( = more energy required to keep the huge screen on), a low capacity battery and a sub-par GPS.
I think this is their strategy to make sure ppl will keep buying their new phones. You get it, you recognize it has plenty of great features and most things work just as expected (unlike other manufacturer like Samsung, Motorola), you get a lot of software updates... But you have one or more issues which will let you consider to upgrade to their new models.
Just my 2¢... I'd love if HTC should announce a 1500/1600 mAh extended battery tho
Scarey to think about eh?
Drakknar said:
Unfortunately I think this is the HTC policy. They never build a perfect phone; think about the HTC Desire and the Nexus One: they're legendary devices but they had multitouch (and weak reception on N1) issues. The HTC HD2 probably was the best phone they ever made, but it had a tiny 1320 mAh battery and Windows Mobile 6.5. Other phones had issues like camera, WiFi performances, etc... And now our DHD: no S-Amoled ( = more energy required to keep the huge screen on), a low capacity battery and a sub-par GPS.
I think this is their strategy to make sure ppl will keep buying their new phones. You get it, you recognize it has plenty of great features and most things work just as expected (unlike other manufacturer like Samsung, Motorola), you get a lot of software updates... But you have one or more issues which will let you consider to upgrade to their new models.
Just my 2¢... I'd love if HTC should announce a 1500/1600 mAh extended battery tho
Click to expand...
Click to collapse
Never quite looked at it that way but maybe it is a HTC conspiracy. Give them just enough to keep them coming back. Regardless I hope you voice you concern to HTC too and maybe we'll see that 1500/1600 mAh battery in the near future.
You won't see it for a couple of reasons.
The Desire hd is near end if life in terms of being a flagship, and the technology simply doesn't exist to increase battery cell density further. The only way would be a physically larger battery which is impossible given the design of the dhd.
Sent from my Desire HD pocket rocket.
I don't know why people complain about the battery life. It is fine for me. And it is a smart phone, what are you going to expect, 2 days of battery???
I easily get a day out of it without any problems. Display is 20%, Wifi on, 3g on, sync on... I say the screen is on for around 1 to 1 and a half hours.
No offense, but I seriously hope you wrong!
dr.m0x said:
You won't see it for a couple of reasons.
The Desire hd is near end if life in terms of being a flagship, and the technology simply doesn't exist to increase battery cell density further. The only way would be a physically larger battery which is impossible given the design of the dhd.
Sent from my Desire HD pocket rocket.
Click to expand...
Click to collapse
There is no doubt a new flag ship is just around the corner. And yes I've heard the density argument several times, but I'm praying they still have a trick or two up their sleeves that they have yet to reveal. ;0) Besides, it can never hurt to take a shot even when the odds look overwhelming. But hey who knows, when they respond to me they might just admit I'm SOL. We'll see what the future reveals.
Glad you're happy.
springy said:
I don't know why people complain about the battery life. It is fine for me. And it is a smart phone, what are you going to expect, 2 days of battery???
I easily get a day out of it without any problems. Display is 20%, Wifi on, 3g on, sync on... I say the screen is on for around 1 to 1 and a half hours.
Click to expand...
Click to collapse
A day and a half and I'd be ecstatic. I get a full day too, but refrain from allot of the everyday tasks I'd also like to accomplish. I spend 14-16hrs away from home 5-6days a week. Normally by the time I return home my phone is warning me about 15% battery. Yes I could charge it while in my car, yes I could swap batteries (but I HATE the battery cover), and finally yes I could plug it into an outlet for awhile (abandoning my contact with 99.9% of the world) . To me 1230mAh seems exceptionally low for a smart phone doesn't it? Especially is you design one with such a power hungry screen? There are tons of things I do love about this phone and I mean tons. But in a year if this isn't resolved I'll remember it as the awesome phone that ate batteries. Lastly though all I can say is thank god for all the brilliant developers who are coming up with commendable ways to stretch our battery life further. And shame on HTC for just standing by on the sidelines.
The thing is, I don't think anything can really be done to make a battey big enough. Yes you can buy some 1300mAH - 1600mAH but they tend to be worse then the 1230mAH we have in the DHD. The software can be optimised but the main thing is the screen. To be honest, the DHD had a design flaw, a slot that was not big enough to house a battery that can contain more than 1230mAH. The only way we can go forward is hope that new battery technology comes out soon, but this is around 3-5 years away from current experiments technology from what I have seen...
But also, other phones are in the same situations. All battery of under 2000mAH will be terrible. Phones if you want it to last would need at least 10000mAH in my opinion, and again we are around 3-5 years away from this happening at the earliest for a credible solution..
Hate to say it but complaining will be fruitless as htc already have your money.
Sent from my Desire HD pocket rocket.
Yes, there is no point complaining because they have no obligation to comply. Even if they really have the technology to provide a better battery, it simply not a viable business strategy to design a new battery for a phone that soon to be replace by next generation of androids. Its not just HTC, every business is like this, they provide a good product, but always reserve better for the next product cycle. Thats why most updated technology usually takes 5-10years to actually reach consumer market.
I don't think the battery of the HTC Desire HD is so bad, I easy get about 1 day and 12 hours with all options on, ofcourse I don't use battery comsuming apps like twitter, I mean if you are so active with a phone then most smartphones will barely make the day.
I think we should be happy that the battery is removeable, just look at the iPhone, the battery is not removeable and to extend the battery life they need use a external battery, no thanks then I rather carry one spare battery with me for just in case I would need it.
http://www.telegraph.co.uk/technolo...nes-could-run-for-months-between-charges.html
That is the technology I head about 6 months ago... now widely reported... this is what will solve our battery problem... Having 1500mAH won't do anything about from extend the life for a few hours.
Too bad we are 3-5 years for it to get anywhere near market consumption
omg
really the battery in the htc desire hd is hopeless....
Well the main power consuming piece of hardware inside our phone is the screen.
Qualcomm have invented a new type of display called the mirasol display, and it uses a lot less power than the traditional LCD. Since HTC and Qualcomm are partners we could be seeing this type of display in future HTC devices.
Source: http://www.androidpolice.com/2011/0...-screen-technology-teased-ahead-of-ces-demos/
JohnnyRebel said:
I have no issues with spending additional money to utilize my device to it's full potential...
Click to expand...
Click to collapse
This obviously doesn't solve the root cause, but if you're willing to spend around 50 USD google for something like "PB-5000 Phone Charger", it's 5000mAh...
my Desire HD has the exact same issue, with only 10-12 hrs maximum with half the features off. i am seriously considering buying the HTC Desire, just for the sake of the battery.
there is a very easy and acceptable solution for this problem. can't they make a charging case or a charging cover or a case holding the 2nd battery being in action for the HTC Desire HD? they have done it for the iPhone. i have mailed so many companies with this idea (including mugen and HTC), however no one replied.
I also have a question: how much does LeeDroid improve the battery issue??? as in how many more hrs does it give me?
Thanks, Best Regards, Android Asim
Trouble? Not so much.....
What kind of services are you running?
I listen to music to and from work, wifi is on all day at work + listen to music and watch a video or two. LiveProfile is on all day as well. I normally don't use Livewallpapers. A charge will last all day for me with this typical usage. Now, If I start rocking "Dungeon Hunter" or some other game or am using GPS then battery goes way down and I have to hit the trickle charge at work ( USB to Computer )
I normally charge overnight.
It is a Smartphone with a huge screen and chip, it's not a MOTO RAZR.
dhiral.v said:
Well the main power consuming piece of hardware inside our phone is the screen.
Qualcomm have invented a new type of display called the mirasol display, and it uses a lot less power than the traditional LCD. Since HTC and Qualcomm are partners we could be seeing this type of display in future HTC devices.
Source: http://www.androidpolice.com/2011/0...-screen-technology-teased-ahead-of-ces-demos/
Click to expand...
Click to collapse
Sounds pretty good. I like my DHD and all its awesome functions but having to be so careful about battery consumption really is a pain in the ***. The phone's screen is pretty darn nice to look at, but I have it set to 25% brightness just to keep consumption down a bit. Seriously, using the DHD's screen for 4 hours the battery is almost empty.
I'd really have no problem settling with a 'less pretty' screen if it would mean I could use my phone for more than 4 hours a day.
chumbagen said:
What kind of services are you running?
I listen to music to and from work, wifi is on all day at work + listen to music and watch a video or two. LiveProfile is on all day as well. I normally don't use Livewallpapers. A charge will last all day for me with this typical usage. Now, If I start rocking "Dungeon Hunter" or some other game or am using GPS then battery goes way down and I have to hit the trickle charge at work ( USB to Computer )
I normally charge overnight.
It is a Smartphone with a huge screen and chip, it's not a MOTO RAZR.
Click to expand...
Click to collapse
My typical use during a day:
-Unplug it at around 8:00
-Making calls for about 30 minutes
-Sending ~25 SMS
-Internet for about 2 hours (1 hour wifi and 1 hour 3G/H)
-Listening to music for about 1 hour
-Checking my awesome team in RunFootball ~5 times a day
-Plug it in at around 22:00
At 22:00, the battery is usually down to below 15%. I have GPS, BT, wifi and 3G off unless actively using them. With my screen brightness set at a low 25% the maximum screen time I can get out off my DHD is 4 hours. There are no rogue apps running in the background.
Honestly, a phone with this type of power consumption needs atleast an 1800mAh battery to last me through a day without me worrying about it.
I had a Droid Turbo for 1.5 years that got great battery life. I am a power user, and averaged between 4 and 4.5 hrs of SOT in a 16 hour day.
For no good reason, I decided it was time to get a new phone, and I chose the S7e SD 820 model based on the reviews. While the phone is pretty, there were two dealbreakers for me. First, the Edge screen is too sensitive given the way I hold a phone, even when using a case. I'd constantly open apps on the left side of the screen by accident. Or worse, make weird typos in emails. The second, and bigger issue, is mentioned ad nauseum on this forum - the US version has major Android System battery drain that has not been addressed. I spent hours and hours trying to get in touch with someone who could help me at Samsung. I was promised callbacks, fixes, etc.. But when there was no follow through and I'd call back, they acted like nobody had ever reported the problem before. I then tried tweeting Samsung support, and they responded... By telling me that their customer service dept on Twitter has absolutely no way to contact someone who can solve the android system issue. Finally, after calling several times, I got in touch w a US based tier 2 tech support agent, who also told me the issue had never been reported. He had an S7 on hand, picked it up, and noted that there was definitely a problem. He put in a ticket but said it wouldn't be addressed until enough people complained to trip their system. Given the challenges of dealing w Samsung, and my big priority of having a long lasting battery, I finally gave up hope and returned my s7e to Verizon. This is the first time in 20 years of cell phones that I've ever made a return.
I wanted my Droid Turbo back, but unfortunately, I turned that in when I got the S7e. So, I decided to get a DT2. I'd call it a fine phone. Nothing special that differentiated it from the original for me. In fact, battery life for me averaged about 3.5-4 hrs SOT, less than the original. If I'm going to spend $700 on a new phone it has to be significantly better than my previous one in the category that's most important to me, which is battery life. I don't watch much video on my phone, but I definitely use apps intermittently throughout the day, including FB, Instagram, Bumble, TouchDown and Feedly. Since those don't need anything special in terms of graphics, my only goal was to get more device use time than the DT. Since that wasn't happening, I've now purchased a Nexus 6p.
From reading the forums, it sounds like Google is much more responsive to issues because this phone is running stock Android. While the processor is a generation dated from the S7e, I do appreciate that Google will update much faster than Samsung, who barely acknowledged a battery issue affecting 100% of US phones. I've now installed everything on my 6p, and am in the middle of testing it for "normal use" (meaning, how I use the phone, which may or may not reflect the norm). If this phone doesn't get better battery life than the DT, then I'm going to return it, call it a day, and purchase another DT on ebay.
I'm sure for many of you screen pixels, camera and processor speed matter, but I don't watch much video, find almost all cell phone cameras provide pixelated photos, particularly in low light, and I never had any issue opening FB or emails at warp speed on my Turbo. I can't justify getting equal or less battery life for a phone that costs $500 more than the original DT.
Anyway, I'll give an update once I've had a few days with my 6p, but feel free to post your experiences if you've had any of these devices.
You should be able to get at least 6 to 8 hours SOT with the SD820 Edge, just look at this threat and try it. Despite your bad experience so far this S7 should easily obliterate your DT and 6p. It's just a shame 800 bucks doesn't work great straight out of the box like most Exynos do and how it should be. But even Exynos isn't perfect, e.g. my standby drain is slowly creeping upwards from 2% per night on the first day till 4% now, 2 weeks later. Without ever changing a setting. Not complaining though This phone has potential like no other phone in market does at this point in time.
I'd strongly doubt that any phone could average 6+ hrs of SoT unless you're on wifi and using the screen continuously. But again, everyone uses their phones differently. For me, it was the terrible Samsung support that made me throw in the towel. I agree that the phone has potential, but potential is just that. If the people responsible for updating the phone don't pay attention to their customers than the phone will never improve beyond its potential.
Carterman32 said:
If the people responsible for updating the phone don't pay attention to their customers than the phone will never improve beyond its potential.
Click to expand...
Click to collapse
Touche
I have installed many apps to find out the capacity of the battery all say 3100mAh. I installed and updated several versions of the O.S. from Marshmallow to Nougat thinking that maybe the OS were not showing the accurate battery size. But nothing...
As I've seen some videos tearing the phone apart and shows that indeed it has a 3100mAh only INSTEAD OF THE 3250mAh that ZTE claims it to have.
I am using the A2017G version bought from Amazon Germany. And it bugs and find it irritating that ZTE might be lying to us Axon users. Perhaps I'm wrong but.... I had to check with them.
After several emails and communication with ZTE they sent me this reply, which still DOESN'T ANSWER MY CONCERNS and their reply MAKES NO SENSE to me and I am an electronic engineer. I would like to hear from anyone who might have the same issue and/or just want to add some info. Thanks guys. Here's the reply from ZTE:
"Dear Valued ZTE Customer,
Thanks for contacting ZTE.
We are really sorry for the delay in response.
This email is with regards to the issue you had forwarded us about the wrong capacity battery that you have received.
We would like to inform you that, perhaps our concerned team has already informed you about the results they found from the test they performed.
However incase they haven't then, this is what they had to say about the battery issue.
The battery has two nominal values, one is the nominal value and the typical value. The A7 battery has a nominal value of 3250 mHA and a typical value of 3140 mHa.
As you mentioned by applying the check to the battery is 3100mhA, the possible reason:
1. Battery inspection application of the inspection program related to the application of detection methods affect the detection accuracy, the most accurate battery test is through a professional battery capacity test equipment to check, A7 battery capacity. The amount is measured by the battery capacity test equipment capacity, capacity is no problem.
2, The battery capacity itself will increase with the use of time, the battery capacity will drop, according to the standard battery cycle 500 times, the battery capacity reduced to 80% of the original qualified.
Should you require any further assistance, please do not hesitate to contact us."
Monk09 said:
I have installed many apps to find out the capacity of the battery all say 3100mAh. I installed and updated several versions of the O.S. from Marshmallow to Nougat thinking that maybe the OS were not showing the accurate battery size. But nothing...
As I've seen some videos tearing the phone apart and shows that indeed it has a 3100mAh only INSTEAD OF THE 3250mAh that ZTE claims it to have.
I am using the A2017G version bought from Amazon Germany. And it bugs and find it irritating that ZTE might be lying to us Axon users. Perhaps I'm wrong but.... I had to check with them.
After several emails and communication with ZTE they sent me this reply, which still DOESN'T ANSWER MY CONCERNS and their reply MAKES NO SENSE to me and I am an electronic engineer. I would like to hear from anyone who might have the same issue and/or just want to add some info. Thanks guys. Here's the reply from ZTE:
"Dear Valued ZTE Customer,
Thanks for contacting ZTE.
We are really sorry for the delay in response.
This email is with regards to the issue you had forwarded us about the wrong capacity battery that you have received.
We would like to inform you that, perhaps our concerned team has already informed you about the results they found from the test they performed.
However incase they haven't then, this is what they had to say about the battery issue.
The battery has two nominal values, one is the nominal value and the typical value. The A7 battery has a nominal value of 3250 mHA and a typical value of 3140 mHa.
As you mentioned by applying the check to the battery is 3100mhA, the possible reason:
1. Battery inspection application of the inspection program related to the application of detection methods affect the detection accuracy, the most accurate battery test is through a professional battery capacity test equipment to check, A7 battery capacity. The amount is measured by the battery capacity test equipment capacity, capacity is no problem.
2, The battery capacity itself will increase with the use of time, the battery capacity will drop, according to the standard battery cycle 500 times, the battery capacity reduced to 80% of the original qualified.
Should you require any further assistance, please do not hesitate to contact us."
Click to expand...
Click to collapse
Oh my dear God you get 150 mAh less! What is this madness?
Okay jokes aside, the battery capacity is actually 3140 mAh. I've seen this number before buying the phone, on reviews and one of the official pages, and when I bricked it, I took it apart and the battery says 3140.
Now a couple of things. assuming that the battery is actually 3140, they are saying that the battery has 110 mAh more. They are stating that the battery is 3.5% bigger than it is in reality. Is it worth spending all that time and effort writing the OP, asking ZTE for explanations, even watching disassembly videos, because the battery is 3.5% smaller?
And what do you plan to do, turn it back because you'll have 12.6 minutes less SOT?
Reply to "Choose a username"
Yes, your jokes are hilarious indeed. I'm talking about the principles here man. They're claiming something it isn't true. False advertising.
When you go to a McDonald's and they give you a half empty box of fries (which sometimes happens) do you just take it? At then end of the day, you, me and the buyers in general pay for the price that a company asks for. I don't know about you but when I buy something I expect it to be in good condition and fit for purpose. Or at least with the same specs as they advertise...
Whether it has 3.5% less capacity or not - that is NOT THE POINT. Point is they are advertising it incorrectly. And I HAVE TIME TO WRITE AND ADDRESS THE ISSUE TO THEM.
Yes, usually what I would do is return it, I have no problem returning stuff if they don't meet my expectations and Amazon is usually good regarding refunds. But I would not return it in this case, because as you correctly said, 110mAh less won't make a huge difference. But again, it's the principles man.
One other thing is if you read ZTE's reply, it doesn't make a lot of sense. It all sounds a bunch of excuses to me. Oh! Sorry, unlike me, you probably won't have time to read it.
Monk09 said:
Reply to "Choose a username"
Yes, your jokes are hilarious indeed. I'm talking about the principles here man. They're claiming something it isn't true. False advertising.
When you go to a McDonald's and they give you a half empty box of fries (which sometimes happens) do you just take it? At then end of the day, you, me and the buyers in general pay for the price that a company asks for. I don't know about you but when I buy something I expect it to be in good condition and fit for purpose. Or at least with the same specs as they advertise...
Whether it has 3.5% less capacity or not - that is NOT THE POINT. Point is they are advertising it incorrectly. And I HAVE TIME TO WRITE AND ADDRESS THE ISSUE TO THEM.
Yes, usually what I would do is return it, I have no problem returning stuff if they don't meet my expectations and Amazon is usually good regarding refunds. But I would not return it in this case, because as you correctly said, 110mAh less won't make a huge difference. But again, it's the principles man.
One other thing is if you read ZTE's reply, it doesn't make a lot of sense. It all sounds a bunch of excuses to me. Oh! Sorry, unlike me, you probably won't have time to read it.
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Hell they're not giving you half the capacity advertised - just 3.5% less, that's my point. You wouldn't bother if they gave you 3.5% less fries would you. i guess that this would be relevant if they actually shipped with 3000 mAh. False advertisement would be more like what has been going down with the OnePlus 3 and 5. They make their phones go full throttle to get the best results on benchmark apps, and they appear at the top of the list because most new phones have the same 835 anyways. Or with the Huawei P10s where they claimed UFS 2.1 and changed that on the last week, and you could even get eMMC storage
Monk09 said:
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Yes, your jokes are hilarious indeed. I'm talking about the principles here man. They're claiming something it isn't true. False advertising.
When you go to a McDonald's and they give you a half empty box of fries (which sometimes happens) do you just take it? At then end of the day, you, me and the buyers in general pay for the price that a company asks for. I don't know about you but when I buy something I expect it to be in good condition and fit for purpose. Or at least with the same specs as they advertise...
Whether it has 3.5% less capacity or not - that is NOT THE POINT. Point is they are advertising it incorrectly. And I HAVE TIME TO WRITE AND ADDRESS THE ISSUE TO THEM.
Yes, usually what I would do is return it, I have no problem returning stuff if they don't meet my expectations and Amazon is usually good regarding refunds. But I would not return it in this case, because as you correctly said, 110mAh less won't make a huge difference. But again, it's the principles man.
One other thing is if you read ZTE's reply, it doesn't make a lot of sense. It all sounds a bunch of excuses to me. Oh! Sorry, unlike me, you probably won't have time to read it.
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Both capacities are correct. If you fill it up with, say, QC3 or a 2A charger, it will go closer to the 3140 mark, but if you charge it with a 1A charger, it will go closer to the 3250 mark. All modern lithium-ion batteries do this. Using you analogy, it would be like filling the fry container (? whatever it's called) with the fry container filler (? I know this is wrong) really fast and getting, say, 100 fries, versus taking 10 seconds and getting 104.
I feel like as this device gets older, the expectations in general get unrealistically higher and higher... Especially for a device that's less than $300 with a 2K super amoled display and periodic fw updates... ?
awsomjgp said:
Using you analogy, it would be like filling the fry container (? whatever it's called) with the fry container filler (? I know this is wrong) really fast and getting, say, 100 fries, versus taking 10 seconds and getting 104.
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Whoa that was a deep analogy
Batteries typically have two capacities listed: a minimum (min) and a typical (typ). All companies tend to advertise the typical capacity, even if the battery you have is closer to the minimum.
For example, the LG G3 is advertised everywhere as having a 3000mAh battery (the typ size), while the battery itself has a min of 2940mAh printed on it.
Another example is the Moto G4 Play, which has a typ size of 2800mAh (which is what gets advertised), but has a 2685mAh min printed on the battery itself.
ZTE seems to have only listed the minimum capacity on the battery itself, not the typical capacity.