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JasJar won't charge any more...any ideas?

I just posted on the accessories forum about my experience with the Brodit active holder that I purchased. Mounted it in my car, and plugged the brodit charger in. Fuse in car charger went bang (not literally). Now I know it's not my power adapter in the car, as I've been using another JasJar charger and GPS charger for ages, so I went to Halfords and bought some replacement fuses. Tried them in the charger. Every one died too instantly.
I assumed the charger must be faulty, and arranged to send the holder back to Clove to replace it. It wasn't until I plugged my JasJar into the normal charger last night that I discovered it was no longer charging at all. I tried unplugging and replugging. I tried using the USB cable in my pc. Nothing works. Even the other car charger won't charge it any more.
I'm guessing I now have to send my JasJar to HTC for repairs and be without it for a couple of weeks. I'm not too happy about it though, and thought I would ask here first if this has happened to anyone else and if there might be a way to get it charging again without having to send it away.

i had a similar problem, i went to france with a charger that had a changable head, with pins for the different countries on click in plates, and on the top was a usb socket.
i took a standard usb to mini usb cable with me figuring this is a usb charger like the one that came with my phone but no, i couldnt get it charging, then after 12 hrs of it refusing, it eventually kicked back in, i sussed you had to use it like plugging it into a pc, ie, it turn it off, wait, then plug it in. bingo it started charging again.
its working like activesync, right pain, shoulda just taken me charger and a mains convrter
sorry it doesent really help but its poss related

Carnivor said:
i had a similar problem, i went to france with a charger that had a changable head, with pins for the different countries on click in plates, and on the top was a usb socket.
i took a standard usb to mini usb cable with me figuring this is a usb charger like the one that came with my phone but no, i couldnt get it charging, then after 12 hrs of it refusing, it eventually kicked back in, i sussed you had to use it like plugging it into a pc, ie, it turn it off, wait, then plug it in. bingo it started charging again.
its working like activesync, right pain, shoulda just taken me charger and a mains convrter
sorry it doesent really help but its poss related
Click to expand...
Click to collapse

similar problem. but i change the port miniusb. 30 dolares in mexico.
no problem, is easy. and now is working ok.

Well I've sent it in for repairs now. Couldn't get the thing to charge.

this forum is amazing...if there is an information available, you can bet it you can find it here...:
thanks carnivor: I had the same problem, but just was not smart enough to get the idea to shut it off and then on...with your help i solved the problem...i still don't get it, why it did charge with the original charger or with the usb cable from the pc and not with the generic usb charger and that same cable....and actually: it depended on the ROM installed: with the qtek rom it did not matter, with the t-mobile it did..
anyway: now it works. thanks!

I notice that the power lead is thinner than a usb lead so there may be less wires inside, ie 2 + ground instead of 4 + ground, the lack of TX and RX connections may well be what causes it. Im not going to hack into the charger cable just yet to find that out.
Intresting about the rom versions changing the fact if you can have device on before sync or not. Im not going to reflash now with an update around the corner im just going to wait for that.

notice that the power lead is thinner than a usb lead so there may be less wires inside, ie 2 + ground instead of 4 + ground, the lack of TX and RX connections may well be what causes it.
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yes, but interestingly it also doesn't work with the same cable that syncs and charges from the pc, when this cable is connected to the lighter or the generic USB charger...so the mess starts already in the charger.
but bottomline: as long as there's a workaround...

Battery charging and connection problem, any ideas?

Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.

Very weird. I would definately advise you to send it in for repair. I haven't heard of anything like this before :O.
Good luck!

ICe051 said:
Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.
Click to expand...
Click to collapse
Hi, I got the exactly same issue as you described today. Have you got it fixed?
Looking forward to your response.
Thanks,

This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search

crajee said:
This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search
Click to expand...
Click to collapse
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.

frankw45 said:
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.
Click to expand...
Click to collapse
Have you tried updating your USB drivers?

Have you tried different usb cables?
Some of my usb cables no longer works. I believe my mini usb connector have become slightly looser and I have experienced a cable will charge the phone but won't come up with any options.
Wotth a shot.

The USB driver seems ok since I used the USB connection to flash ROMs and SPLs the day before without any problem.
As for the cables, I tried 5 or 6 total including the stock one but it didn't help.
As stated before, the only time the phone is charging is when I turn it off completely and it charges fairly quickly. However, the bottom (close to the USB end) part of the phone is very hot during the charge. If I turn it on or put it in standby mode, there is no charge or ActiveSync activity.

I have a similar problem.. My phone charges when I plug it in. But I am not presented with any options and ActiveSync doesn´t recognise the device..

same problem here
I am in the same situation. I flashed back the stock ROM, but with no USB, I am unable to put 6.5 back on....any advice is appreciated.

I sent the bad phone (Telstra T8285) back to the seller (an AUS ebayer) and he nicely sent me back a new phone but the story didn't end here. The second phone worked for one day until I plugged in my usb universal car charger. Damn, the exactly same problem happened again at the very moment I pushed in the usb connector. Now I know what the issue has been. I frankly told the seller what happened and he told me what their repair guy found about my first phone, that the fault was from reverse polarity of power supply. I was very surprised because I have been using the same car charger for my previous 3 PDA phones w/o any issues and it's still working for those devices. What's special about the Touch HD?! Does USB have different polarity specs?
Anyhow the seller said he can replace it again but I need to pay the return shipping this time.
What is baffling me is that the phone can still charge when it's off completely but can't when it's on. Does it look like hardware or software problem? Also the USB can't be recognized in the bootloader mode but it could before being faulted by the charger. Does anyone have experience on faulted connector and is there a fix besides replacing the entire motherboard?
Your help and suggestion is much appreciated. Thanks!

The Advanced config Utility has an option for "USB Charging" maybe you could install it and see if the option says yes?

also me... now i figured out what the real problem
i used my old miniusb car charger about one full day before and the same problem start with me with slight different which is charge if i keep it plug in long time...(start charging after 5 min.)
i'm really lucky by not completly dameged
this issued must be listed and get real answer from HTC compeny if the mini usb for hd is different

[Q] Charging problem

Hey all,
It seems my HTC HD2 is unable to receive any kind of charge. I've used a different usb cable, my roommate's myTouch 4G cable and a friend's HD2 cable, and they all cannot charge my phone as well. My phone doesn't recognize any cable that is being plugged into it. I've made sure I'm in the right USB connection setting, checked the little 3 gold prongs where my battery receives (electricity?) from the phone to make sure those aren't situated in an odd bent position, but alas nothing. Could it do something with the actual part on my HD2 that the cables plug into? Phone is currently dead and I have no phone and am out of warranty. Is it a part I can easily replace?
Thanks for your help!
Edit: It seems the HD2 was launched on March 16 so I'm a couple of days past the 1 year mark fo warranty. Do you think I could persuade tmobile or HTC into replacing my phone even though it this slim out of warranty?

Does your lex still show that the battery is charving when you plug your HD2 up to your charger? If so you may have a faulty battery. If not then it could be a hardware or software problem. I suggest you buy another battery and see if

Nope, the chord isn't even recognized. It's as if nothing is plugged in when in fact something is.

Sounds like a broken microUSB port. Unnless you have a warranty, you're out of luck. To replace the port, you'd need a whole new mainboard.

Yes if your HD2 is not recognizing the USB cable then yes it sounds like you have a bad mini USB port on your HD2. You can try a hard reset if you want to but make sure to back up all your personal information first, but I kinda doubt it will do you any good to hard reset. You will have to get the main board replaced if this is your issue, wi h I believe it is. You can either find a cell phone repair shop or do it yourzlc ic you feel comfortable enough doing it. replacing the mainboard requires no soldering as all the ribbons just plug in. You just need to be gental with everything as you are working on it.
Now to get you by until you can either fix the phone or just to be abale to harvesting the battery for day to day use. You can by a external charger. Or you can take a old USB cable or buy a cheap USB cable and cut the end off of it. Strip it back a little and the zrip back the red and black wires a little. With a little tape attack the red wire to the positive(+) battery terminal and the black wire to the negative (-) battery terminal. Then plug the cable into your wall charger, don't worry the oltage comming out the wires is very low and will not hurt you, in fact you can not even feel it. They are marked on the battery. I do suggest just using this as a very temporary fix until you can vet an external charger or get your HD2 fixed as I do not know if this may be detramental to your battery with long term use. Also I give credit to Senior Member Samsamuel for this idea as he is the one I learned it from.

I contacted HTC and they confirmed the phone is still under warranty. The problem is I'm running CM7 on my phone so I'm asssuming when they start it up and view I have a 3rd party ROM, they'll void my warranty. I would rather fix it myself personally but I don't know anything nor do I really want to touch/pay for a new mainboard. But if my phone does get it's warranty voided, I'll have to pay either way. I think I might just go ahead and buy an external battery charger until i figure out what to do

axyrus said:
Hey all,
It seems my HTC HD2 is unable to receive any kind of charge.
<snip>
Phone is currently dead
Click to expand...
Click to collapse
axyrus said:
The problem is I'm running CM7 on my phone
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Click to collapse
magldr wont let battery charge when phone is off.
No fault with phone, dead battery and user error.
Use another hd2 that isnt running magldr to charg ebattery, OR use friends battery to flash to winmo and use winmo to charge battery, OR take an old usb cable, mini or micro, cut end off, find red and black wires, connect red to + black to - on the battery (the markings are on there faintly) and plug in to wall charger for a half minute or so then try start phone with real usb cable plugged in. should be enough charge to boot far enough into android for the charging to start. If nothing at all happens, then maybe there is really a problem.
You can hold the wires on by hand, you wont feel it, or i used tape.

axyrus said:
I contacted HTC and they confirmed the phone is still under warranty. The problem is I'm running CM7 on my phone so I'm asssuming when they start it up and view I have a 3rd party ROM, they'll void my warranty. I would rather fix it myself personally but I don't know anything nor do I really want to touch/pay for a new mainboard. But if my phone does get it's warranty voided, I'll have to pay either way. I think I might just go ahead and buy an external battery charger until i figure out what to do
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Click to collapse
Which HD2 (model number) do you have and which provider did you buy yours from?

rr5678 said:
Which HD2 (model number) do you have and which provider did you buy yours from?
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Click to collapse
I have the USA HD2 from TMobile

axyrus said:
I have the USA HD2 from TMobile
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Click to collapse
http://dl.htc.com/ruudownload/t-mobileUS/Filedownload.aspx?pid=leo2
stock ROM. download it, extract the .NBH from the .exe, stick the .NBH on the SD card and rename it to LEOIMG. Hold volume down + power when the phone is off.

may i repeat, just to confirm you considered this before you go about getting it repaired,, , if the battery is flat and magldr is installed, the phone wont charge.nothing will happen when you plug in usb.

Not able to charge

Randomly my note 3 has started having issues charging. I'm not quite sure why. It gives an error about needing the factory charger, however I'm using the factory charger and usb 3.0 cable. Sometime a reboot fixes it, but not always. I've tried using different charges, and even a regular usb 2.0 cable and it still does the same thing. Is the port maybe going bad? If so, has any one replaced theirs? Any help is appreciated. I have wireless charging, but there are definitely times I need the quick charging of the oem charger.

streetracer8605 said:
Randomly my note 3 has started having issues charging. I'm not quite sure why. It gives an error about needing the factory charger, however I'm using the factory charger and usb 3.0 cable. Sometime a reboot fixes it, but not always. I've tried using different charges, and even a regular usb 2.0 cable and it still does the same thing. Is the port maybe going bad? If so, has any one replaced theirs? Any help is appreciated. I have wireless charging, but there are definitely times I need the quick charging of the oem charger.
Click to expand...
Click to collapse
You might want to try a factory reset in the settings menu. Just back up first. http://forum.xda-developers.com/showpost.php?p=50920218&postcount=17

Misterxtc said:
You might want to try a factory reset in the settings menu. Just back up first. http://forum.xda-developers.com/showpost.php?p=50920218&postcount=17
Click to expand...
Click to collapse
I'll give it a shot if it continues, I'm rooted so I can easily back up my apps and such

streetracer8605 said:
Sometime a reboot fixes it, but not always.
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Click to collapse
That is the problem with intermittent behavior. It is difficult to say that "after" is caused by "before" because you don't know when the intermittent behavior will show up and when it will not. Any experiment in the presence of an intermittent behavior runs the risk of coming to a conclusion that is an "ex post facto fallacy".
I suppose your hypotheses of a damaged or loose USB connector is the most probable, given everything else you mentioned, although since you don't have a second Samsung/OEM charger, a problem with that specific charger can't be ruled completely out.
Note that the USB 3.0 Micro-B connector "extra" pins (the part of the connector which is not used by a USB 2.0 micro connector) doesn't have power/ground in it (there is a shield ground, but this isn't the same thing as the power supply ground)... so your tests with a USB 2.0 cable don't resolve anything about the connector, but do indicate that the problem is probably not your Samsung OEM USB 3.0 cable.
Those mini-usb connectors are pretty horrid mechanically for devices that need to be plugged in several times daily; I guess the phone industry assumes that consumers will toss their devices after two years, so the power connector only needs to survive about 1000 - 2000 plug-in/removal events.
The only conclusive way to eliminate the possibility that you simply have a failing USB connector would be to use a spare battery charger - and that means buying both a charger and a spare battery if you want your phone on almost 24/7.
Sorry I'm not more help.

Common issue. New cable may be needed.

My 2 cents...i had this problem while using custom rom..however, taking the battery out for about 30 sec..switching back to stock Rom using safestrap rebooted and it all went back to normal charging ok. Went back to custom rom again no issues after that...
Sent from my SM-N900V using Tapatalk

Misterxtc said:
You might want to try a factory reset in the settings menu. Just back up first. http://forum.xda-developers.com/showpost.php?p=50920218&postcount=17
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Click to collapse
I tired this last night and unfortunately it didn't fix the issue. I have multiple OEM chargers and none of them are working correctly. Once my wife gets home today I'll try her cable to see if it makes a difference. I'm really hoping I can get this figured out because I have never received a good refurbished phone from vzw under warranty. I may even resort to just using the wireless charging and ordering the oem battery/external charger combo. Has anyone ever replaced the port itself?

@streetracer8605
FWIW
I have never done this repair, and it's not too encouraging that the iFixit teardown in Step 7 mentions that the USB connector sub-assembly is "glued to the phone". (Looks like step 5 could be skipped maybe).
I note that the images in this eBay listing shows "SM-N9005" stenciled right on the assembly ... I wonder if this sub-assembly would be any different from carrier to carrier? Seems sort of unlikely that Sammy would silk-screen a specific variant Model # on that assembly if it were the exact same part on all variants. (But maybe you can inquire of the eBay seller - at least the piece prices are pretty inexpensive). I didn't spend much time searching; maybe there are other sellers with the SM-N900V assembly.
good luck

bftb0 said:
@streetracer8605
FWIW
I have never done this repair, and it's not too encouraging that the iFixit teardown in Step 7 mentions that the USB connector sub-assembly is "glued to the phone". (Looks like step 5 could be skipped maybe).
I note that the images in this eBay listing shows "SM-N9005" stenciled right on the assembly ... I wonder if this sub-assembly would be any different from carrier to carrier? Seems sort of unlikely that Sammy would silk-screen a specific variant Model # on that assembly if it were the exact same part on all variants. (But maybe you can inquire of the eBay seller - at least the piece prices are pretty inexpensive). I didn't spend much time searching; maybe there are other sellers with the SM-N900V assembly.
good luck
Click to expand...
Click to collapse
I found some videos on youtube of people replacing them, it seems like it's one of the easier parts to replace on the phone. I'll probably give it a try. I'll post the result if that fixes my issue. From doing some reading about the part, it is semi carrier specific because where the antenna cable goes. I'm hoping to get this done sometime this week. For now I'm just using my wireless charger to make due.

streetracer8605 said:
From doing some reading about the part, it is semi carrier specific because where the antenna cable goes.
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Click to collapse
That does make a bit of sense.
If you find a supplier for the SM-N900V part and it's in the same price range, send me a PM with the link... I might buy one on speculation (I typically don't buy a new phone every two years so it might be a good idea to have a spare part on hand just in case the port goes bad).

I installed a new usb port and now it seems to have fixed the problem. My usb 3.0 cable fits snuggly again and I'm not getting any weird messages. Hope this helps any one who has the issue

streetracer8605 said:
I installed a new usb port and now it seems to have fixed the problem. My usb 3.0 cable fits snuggly again and I'm not getting any weird messages. Hope this helps any one who has the issue
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Click to collapse
I'm glad you were able to fix it yourself.

streetracer8605 said:
I installed a new usb port and now it seems to have fixed the problem. My usb 3.0 cable fits snuggly again and I'm not getting any weird messages. Hope this helps any one who has the issue
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Good news! Do you have a URL for the part supplier?

I experienced this today with my Note 3. I have all kinds of charging cables and right now after a few reboots a random USB 3.0 charger that I got from Amazon is doing the job. I noticed the phone no longer charging when I plugged it into the USB 3.0 port in my computer last night but I was doing a heavy amount of tethering so I didn't think all that much of it at the time.

[Q] OEM usb cable malfunction

Hello community,
trying for half an hour to connect my note 3 to the pc using the OEM usb cable, I kept getting error 43 "Unknown Device" stuff but the phone was being charged. After that, I plugged it in my usb 3.0 external drive cable and got recognised instantly. What do you think is the problem here? I did happen to land the phone-edge of it in a yogurt bowl last week but, after cleaning it, it has been working normally this much time!
(Hope) someone else had a similar experience and worked it out...
Thanks,
jim

Original cable that came with my Note 3 has broken wire inside from new, I need to move it around few times just to get it connect inside and charge phone, Note 3 itself works fine with usb2 cables, or usb3 cable from my back up HDD, so I strongly suspect one of the wires inside your cable broke or has poor connection as well, but here it's data line, not power like in mine. Solution is very simple, use another usb3 cable, that should give you fast charge, or even usb 2, but here probably charge will be slower. You can find inexpensive cables online, also I don't think cables have full 1 yr warranty, like phones do but you may as well try warranty claim. BTW there is nothing special about Samsung charging cable as far as I know and at least in my case any USB3 cable will charge my phone at full speed, just like original cable as long as charger is original.
cvlaros said:
Hello community,
trying for half an hour to connect my note 3 to the pc using the OEM usb cable, I kept getting error 43 "Unknown Device" stuff but the phone was being charged. After that, I plugged it in my usb 3.0 external drive cable and got recognised instantly. What do you think is the problem here? I did happen to land the phone-edge of it in a yogurt bowl last week but, after cleaning it, it has been working normally this much time!
(Hope) someone else had a similar experience and worked it out...
Thanks,
jim
Click to expand...
Click to collapse

Did you install Samsung driver?

vndnguyen said:
Did you install Samsung driver?
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Click to collapse
yes, Kies 3 has been installed since the beginning with the drivers. And as long as the phone is recognised through another cable, the drivers are definitly installed! Thanks again!

pete4k said:
Original cable that came with my Note 3 has broken wire inside from new, I need to move it around few times just to get it connect inside and charge phone, Note 3 itself works fine with usb2 cables, or usb3 cable from my back up HDD, so I strongly suspect one of the wires inside your cable broke or has poor connection as well, but here it's data line, not power like in mine. Solution is very simple, use another usb3 cable, that should give you fast charge, or even usb 2, but here probably charge will be slower. You can find inexpensive cables online, also I don't think cables have full 1 yr warranty, like phones do but you may as well try warranty claim. BTW there is nothing special about Samsung charging cable as far as I know and at least in my case any USB3 cable will charge my phone at full speed, just like original cable as long as charger is original.
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Click to collapse
As long as I have the backup cable, I just leave the OEM in the wall charger and everything is fine. There is the fact that my Knox is 0x1, but I can just try the warranty with the cable and the receipt :angel:
Thanks again!