Database Users

Problems sending mail through smtp when using GPRS

I have had no trouble sending and receiving e-mail when I am connected to the servers of my ISP. That is, dial-in ISP, to which I connect via cell phone, where the pop server and the smtp server belong to the ISP where I also have my e-mail account.
The moment I connect via GPRS, all I can do is download my e-mail. When I try to send, I get all sorts of error messages stating that the servers could not resolve the recipients' names. Is there a way around this? :?: Do I need to specify a proxy. How does anyone else connect via GPS and send e-mail from their regular ISP POP account?

i have the same problem
so far i've used the workaround which is
that my isp (which is not my cellphone gprs isp but my cable isp)
have a www mail gateway so i can use IE to login to that and send my mails that way

Yeah! I do that, but when I reach the web mail page and try to click open an e-mail, nothing happens. So that is a dead end for me! There has to be a way around the SMTP issue. We'll figure it out!

Hi
Are you using the smtp address of your pop3 provider or your gprs provider?
My xda ii is connected via an orange uk sim and i use it to both send and receive email from my o2 and blueyonder accounts. In order to send from these accounts i have to use the smtp address of orange ie smtp.orange.net rather than the smtp addresses of my pop3 providers.
Hope this helps
Chris

Indeed it would help if I only had a means to find out the smtp server for my cell phone service provider. Believe me, I've tried and no one ate Telecom Italia Mobile (TIM) has a clue as to what I am talking about. I tried smtp.tim.br and smtp.tim.com.br but neither worked
Any clues...?

try something like relay.tim.it or they should have some data support.

According to an NSLOOKUP against their domain name, their primary mailserver is smtp1.tim.com.br - try that.
Fork.

Hi everyone!
Fidlling with the smtp settings, I finally found out how to send mail over a GPRS connection using your ISP's pop mail account.
Everyboy, when set up an account, must fill in the pop.ispserver.com and the smtp.ispserver.com. It so happens that using the GPRS smtp (those who have one) or using pop relay, is trcky and does NOT work! The solution is:
1. Goto Inbox
1.1. Select Accounts
2. Select the account you want to edit (presumably the account you been able to download e-mail but didn`t allow you to send e-mail)
3. Enter you POP mail e-mail address (step 1/4)
4. Enter user info (name, user and password) (step 2/4)
5. Enter account info (type is POP3 and name will be grayed) (step 3/4)
6. Server Information (step 4/4) critical step
- fill in your pop account info (pop.ispserver.com)
- fill in your smtp account info (smtp.ispserver.com)
- leave domain blank!
6.1. Click Options and don`t check anything! Goto step 2/3
6.2. Select (checkmark) outgoing e-mail server requires authentication
- Do NOT check Require SSL connection
- Select Only display messages from the last X days, if you want
Click NEXT and you are good to go!!!
It worked fine for me with TIM in Brazil and Cingular in the US! Some POP3 services don`t allow this kind of connection!

Problems using GPRS

I have an o2 XDA Exec, o2 ROM
I don't apear to be able to download email to my XDA using GPRS, I can using WIFI, or through the USB cable.
I have set up a number of different e-mail accounts including using Authenticated (and non) e-mail servers from different providers.
I can connect to the internet on internet explorer, but when I try to access my e-mail at the same time, I get no joy. The message from my inbox is always "Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try yo download messages again."
I have set an account up to connect using Work, and another account setup to connect using The Internet, but none work
I have tried leaving the GPRS connection permanently open as suggested elsewhere, but that has failed to work also

Hi mate,
Your on O2 right?
Text
UPDATE
to
80202
This will download any network updates and settings to your handset.
If you are struggling, call o2 one of the staff will do it from their end, then switch your Xda off after an hour and the changes should have been made.
Hope this helps

I tried the update service by text, but no joy. I have contacted the operator, so I will let you know how I get on.
Thanks for your help

Still no joy. Spoke to o2 Customer Services (Data Management), very helpful people.
I can make the XDA pickup e-mail from an o2 test account, but not from my mail accounts. I even put the same sim card into an XDA II and it collected the e-mail fine. I can still collect e-mail from my WiFi connection, so the account settings are correct on the Exec. I am completely stumped. If anyone can work out a solution for these, then a Blue Peter badge will be sourced and shipped to them!! :lol:

in my mms settings for o2 i have
server name - O2UK
gateway - 193.113.200.195
port no - 9201
server address - http://mmsc.mms.o2.co.uk:8002
wap version WAP 1.2
outgoing email should be smtp.o2.co.uk
Listen do you have a 3 g SIM from o2?
let me know how you get on with these....cheers, Nep :wink:

Hi Nep,
I do not currently have a 3G sim, but one is on its way to me, should hopefully arrive in the morning. The MMS settings don't relate to GPS do they? Looking at my o2 Active settings for the GPRS connection, they read
Connection Name O2 Active
Modem Cellular Line (GPRS, 3G)
Access point name wap.o2.co.uk
username o2wap
password asterisked out
domain blank
Afdvanced settings
TCP/IP = Server-assigned ip addresses, no options selected
Servers = Use server-assigned addresses
As always, yuor time and efforts are greatly appreciated

All sorted
Sorted it....
I set up a new GPRS connection using (some of) the settings roughly laid out here http://flash.o2.co.uk/productsservices/mobileweb/pdfs/Pocket PC manual set up instructions.pdf
Changed the access point to MOBILE.O2.CO.UK and Voila, I have a happy GPRS connection.
Thanks for your help Nep,

Excellent news, great job all round.
How do you find your connection to your PC, is activesync working ok for you?

No real problems with ActiveSync once I got it setup, which was most of the problem. I ad to get the very latest (but hardly greatest) version from MS.
Now, so long as I don't have ZoneAlarm running, I can synchornise with issue

cool will re-install and drop mcafee to see what's what.
Cheers again...

POP3 configuration to access my Bluewin email account?

I have POP3 setup on my Laptop using Outlook express to access my private email and this works fine. On my QTEK I have configured an IMAP access to my corporate email and this also works just great.
But for weeks I have been trying to access my private email from the QTEK and absolutely nothing. It just says Connecting... and never gets any further.
So my question is what do I put in the Domain field in WM5s Outlook client? I do not have to give it for Outlook Express on my laptop. For my work account (IMAP) I just repeated the incoming mail parameter.
Has anyone else had this sort of problem setting up POP access to an email provider.
Thanks for any advice cheers cjb.

Bluewin POP 3
Quite simple:
Under Messaging create a new account.
Parameters:
- email adress : your adress ([email protected])
- Your name: free to choose, any name
- user name: your email adress ([email protected])
- password: your password
- Account type: POP3
- account name: free to choose, any name
- Incoming mail: pop.bluewin.ch
- Outgoing mail: mail.bluewin.ch
. Domain: leave empty
- finish
Important: after the first screen, messaging tries to look on the net for settings. That does not work. Just click next there.
Cheers
hrb

Many thanks hrb - leaving it blank did the trick. I had tried that but had not been patient enough. Over GPRS the Connecting... phase takes ages, then it finally logs in. Again thanks - cjb

can't send emails

hey guys, yet once again I'm ditching tech service folks(useless) at tmobile and seeking help here... I have a $10 email plan for my wing and lately I've been unable to send emails from the phone. I can receive them without any problem. error message reads, "The messages could not be sent. check that you have network coverage and that your account info is correct." what I don't get is it was working perfectly fine until couple of days ago, and I didn't change anything. tech folks at tmobile said they'd reroute my connection or some sort but to no avail.
can anyone here help? maybe someone else had a similar problem. I'm running OpenTouch3 btw. Thanks again.

Whats your mail server?

duprade said:
Whats your mail server?
Click to expand...
Click to collapse
gmail
10char

well, basically when you put it the settings, it should automatically find the settings online....
Incoming Mail (POP3) Server - requires SSL: pop.gmail.com:995 Use SSL: Yes Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com:465 or smtp.gmail.com:587 Use Authentication: Yes Use SSL: Yes Account Name: your Gmail username (including '@gmail.com') Email Address: your full Gmail email address ([email protected]) Password: your Gmail password
http://www.google.com/search?hl=en&safe=off&q=gmail+pop+setting+ppc&btnG=Search

578
Hi, I got the same problem and changed all possible options, but without result.
Eventually foudn this posting:
http://forum.xda-developers.com/archive/index.php/t-300029.html
it says that you should change the port to 587, but do this when creating the account because WM6 wont see any changes afterwards. Thisa solved the problem for me!
thanks microsoft for this user friendly programming!

EMAIL setup for NTLWORLD (Virgin) on O2 please?

Hi there,
I had the EMAIL working ok until Virgin updated their EMAIL setup a couple of months back, but now I seem to be having trouble whatever I try (keeps int deleting EMAIL's + having problems sending/receiving sometimes).
Thanks, Mark.

Check your settings:
Your Name
Your name as you would like it to appear to others when you send them an e-mail. We recommend entering your real name, although any name can be used.
E-mail address
Your Virgin Media e-mail address. Remember that the part after the @ symbol should correspond to your type of account, e.g., [email protected].
Account Type
POP3
Incoming mail server
pop3.virginmedia.com
Outgoing mail server (SMTP)
smtp.virginmedia.com
User Name
Use entire e-mail address.
e.g., [email protected]
Password
Enter the password for your e-mail account. If you don't know the password for your account you can reset it using the forgotten password tool in My Virgin Media.
Require logon using Secure Password Authentication (SPA)
Unticked/No

Thanks for that,
Is that an updated version (since they changed things a couple of months back) or working setups off your phone?
Also I had an O2 address (mail.o2.co.uk) on the outgoing server, as I had trouble sending in the 1st place and this cures things?
Also should the setup be the same for @virginmedia.co.uk addresses as @ntlworld.co.uk ones?
Cheers.

mark in essex said:
Thanks for that,
Is that an updated version (since they changed things a couple of months back) or working setups off your phone?
Also I had an O2 address (mail.o2.co.uk) on the outgoing server, as I had trouble sending in the 1st place and this cures things?
Also should the setup be the same for @virginmedia.co.uk addresses as @ntlworld.co.uk ones?
Cheers.
Click to expand...
Click to collapse
Dude just got to the virgin media website and have a look at the email help page. It's really not that difficult.

M3PH said:
Dude just got to the virgin media website and have a look at the email help page. It's really not that difficult.
Click to expand...
Click to collapse
I know - I've done that in the past and with the settings they give it would only let you receive EMAIL's and not send them.
I'm not sure if the settings on there are just for mobiles on the Virgin network?
I wanted to be able to send/receive EMAIL's with O2.
I would have looked on the Virgin site myself if I had not tried them in the past and not bothered people on here.
That's the reason that I had to use the mail.o2.co.uk address for the outgoing server before (as it would not send EMAIL's from the settings they supplied on Virgin's site).

Nope - just tried the settings supplied for the NTLWorld EMAIL address on the Virgin site and they still don't work Dude (saying to check my account information when sending/receiving).
Mark.

mark in essex said:
I know - I've done that in the past and with the settings they give it would only let you receive EMAIL's and not send them.
I'm not sure if the settings on there are just for mobiles on the Virgin network?
I wanted to be able to send/receive EMAIL's with O2.
I would have looked on the Virgin site myself if I had not tried them in the past and not bothered people on here.
That's the reason that I had to use the mail.o2.co.uk address for the outgoing server before (as it would not send EMAIL's from the settings they supplied on Virgin's site).
Click to expand...
Click to collapse
If i remember correctly to send now you have to use ssl encryption on the smtp connection and specify the same log in details as for the incoming pop connection (the smtp servers are no longer open). The reason for this is that when it was ntl/blueyonder the smtp servers would only respond to certain ip address' so any further security was not needed.
Nope - just tried the settings supplied for the NTLWorld EMAIL address on the Virgin site and they still don't work Dude (saying to check my account information).
Click to expand...
Click to collapse
i just read the latest post. The ip restriction may still be enabled so you may be screwed.

Ok - thanks for that.
Mark.

if you are using a data connection then set it to mail.o2.co.uk and make sure the connction is using o2 mobile
if you are using wifi at home thru the VM connection then you can use smtp.ntlworld.com

I had the same problem when Virgin introduced there "improved" email and this is how I solved it....
!!!!!! NOTE: REQUIRES A GOOGLE (gmail) ACCOUNT FOR THIS TO WORK !!!!!!!!!!
​Create your account along the lines of -
Email Address - [email protected]
Name - Fred Bloggs
Account Display Name - Ntlworld
Incoming mail server - [email protected]
Account type - IMAP4
User Name - [email protected]
Password - *****
Save Password - YES
Outgoing (SMTP) mail server - smtp.gmail.com
Outgoing mail server requires authentication - YES
Use the same user name/password for sending email - NO
Outgoing Server login - [email protected]
Password - *****
Save password - YES
You then then tailor the size/frequency of the messages to your choice.
Regards,
Alan

nalab1 said:
I had the same problem when Virgin introduced there "improved" email and this is how I solved it....
!!!!!! NOTE: REQUIRES A GOOGLE (gmail) ACCOUNT FOR THIS TO WORK !!!!!!!!!!
​Create your account along the lines of -
Email Address - [email protected]
Name - Fred Bloggs
Account Display Name - Ntlworld
Incoming mail server - [email protected]
Account type - IMAP4
User Name - [email protected]
Password - *****
Save Password - YES
Outgoing (SMTP) mail server - smtp.gmail.com
Outgoing mail server requires authentication - YES
Use the same user name/password for sending email - NO
Outgoing Server login - [email protected]
Password - *****
Save password - YES
You then then tailor the size/frequency of the messages to your choice.
Regards,
Alan
Click to expand...
Click to collapse
Sorry, but just checking - you have to setup a GMail account for this to work - I was wondering when you send somebody a message if it shows as from the NTL World EMAIL address or the GMail one?
Cheers, Mark.

Hi there,
Thanks for all the replies - I think I may have sussed it now with a combination of peoples replies and also using O2's server for the outgoing mail.
I can now send/receive + also delete EMAIL's off the server so they don't come through on my PC once I have deleted and done a send/receive on the phone.
Cheers, Mark.

I was also wondering about the IMAP4 setting on the mobile - does this mean that everything on the server is also stored on the phone as well, so you have old EMAIL's on your phone as well?
Does this slow the HD2 down, as it would be handy to have some of the older EMAIL's in folders on the phone.

It sends it from the gmail address.... All I have got in my folders is the stuff in my inbox... BTW what settings did you end up using for both the outgoing and sending?
Regards,
Alan

Hi there,
I got these settings E-Mailed from Virgin in the end (like the ones posted by somebody else earlier, but with info on the SSL + ports etc (not that I think you can setup the ports on the HD2).
It seems to work all ok now with even being able to delete messages off the server as well.
Cheers, Mark.
Thanks for getting in touch with the Virgin Media Support team.
The details for your email account settings are below.
Incoming Mail Server - pop3.virginmedia.com
Outgoing Mail Server- smtp.virginmedia.com
Username - Full email address including @ntlworld.com
Password - Your email password
Outgoing server requires authentication - Yes
Incoming Server Port - 995
SSL Required - Yes
Outgoing Server Port - 465
SSL Required - Yes
If you are going to be receiving emails to more than one device you will
need to use 'Recent' mode in order to facilitate this. To do this simply
add 'recent:' to the start of the username in your account settings on
your email client so if your username was '[email protected]' it
would become 'recent:[email protected]'.