I have recently bought a B7610 on an Orange contract. I'd moved across from O2 in the process so when I kept finding the internet connection dropping whilst I was surfing the net, I assumed that meant that connectvity with Orange was a bit rubbish. however, I've tries my oange sim car in my old O2 phone (an HTC touch pro), and it worked perfectly without dropping the connection at all. Reception on my B7610 seems to fluctuate wildly all the time, according to the bars showing signal strength at the top of the screen, though this doesn't seem to cause a problem for calls or sending texts.
Should I assume there is something wrong with my phone?
Would trying a different radio ROM make a difference, and are there any avilable for the B7610?
I don't really want to send the phone back to where I got it from, or to Samsung as I'm sure they'll just blame the problem on poor reception.
Thanks.
Related
I just got my 3g sim from o2 and have been trying to use it all day. in IE it usually starts off fine but after a few web pages, I just get "Locating..." in the status bar and i cannot get any data transferred without resetting. The exec still thinks it is connected and has a good signal.
The problem isnt confined to IE either, it happens with Msn too.
Has anybody else experienced this? or better still does someone know how to fix this?
Thanks
Allan.
Same has started hapening to me, looks like signal keeps dropping then picking back up. strange :/
I think I may give o2 a phone and see what they have to say about it.
Allan
i have spoken today about this issue to an o2 advisor, a after checking my post code and admiting that i am in the covered area they suggested to try having a look at the signal strength in other areas, and if it the signal will remain weak, that may be the issue with the Headset or the SIM itself.
I didn't see any difference in the 3G signal strength no matter where i go, so that could be the sim.
I just dont want to think that the issue could be in the phone itself :-(((
Hi,
I have an O2 XDA Exec with the latest ROM version, on an Orange Pay Monthly SIM.
Anyway, im having two annoying problems with it;
Firstly, every now and then, if you have a few programs open and close them all, it wont go back to the Today page!! It will just keep the image of the last application on the screen! Today wont even come up if you goto Start > Today. Everything else works fine though, can open any programs etc from the Start Menu :?:
Secondly, the phone signal is rubbish!!! My old SPV C600 had no problems with signal (also running WM5), this one has low signal/looses signal all the time! And after a while it will just stop searching for signal, so i have to go to settings and tell it to search again!!! I constatly have errors trying to send messages due to no signal, and cant make calls due to no signal!! Also i dont recieve texts alot aswell! Which is un-acceptable from a device that is meant to be a "mobile phone" :roll:
Any ideas to solve?! Please help me!!
Thanks
Matty
MattyPW said:
Hi,
I have an O2 XDA Exec with the latest ROM version, on an Orange Pay Monthly SIM.
<...>
Secondly, the phone signal is rubbish!!! My old SPV C600 had no problems with signal (also running WM5), this one has low signal/looses signal all the time! And after a while it will just stop searching for signal, so i have to go to settings and tell it to search again!!! I constatly have errors trying to send messages due to no signal, and cant make calls due to no signal!! Also i dont recieve texts alot aswell! Which is un-acceptable from a device that is meant to be a "mobile phone" :roll:
Any ideas to solve?! Please help me!!
Thanks
Matty
Click to expand...
Click to collapse
Hey Matt
what are your ROM versions? especially interesting in this case would be the Radio version. I think people round here have mentioned that different Radio versions have different signal reception levels.
I am using the O2 XDA 1.30 version with stock radio 1.00.09 and basically the reception's fine. There have been some comparisons on this forum as to different radio versions strengths and weaknesses.
Hi very similar to me, I switched off the 3G usage so it only uses 2G and everything was perfect again.
Now I only use 3G as and when I need it.
The problem as I see it, is that if there is a 3G signal, which in Orange's case appears to be nearly all the time the phone sticks with 3G even thought the signal strength isnt good enough fo voice, but is good enough for data (mainly because you tend not to be walking around) because of this the switching between 2G and 3G doesnt take place, hence no calls
Since swtiching of 3G my phone operations have been perfect.
I switched my Radio ROM from 1.03 (Orange Default) to 1.09 and noticed an improvement. Where I had no signal, it would flick between a signal with no bars and 1 bar with the 1.09 ROM.
I switched my Radio ROM from 1.03 (Orange Default) to 1.09 and noticed an improvement. Where I had no signal, it would flick between a signal with no bars and 1 bar with the 1.09 ROM.
As soon as i got the XDA i upgraded it to the latest O2 Rom, which has 1.09 Radio Rom... so i dont have anything to compare to!!
Any more suggestions?
turn off 3G if you dont need it.
send it back, you may have a loose connection.
are you saying a bad connection 100% of the time? ie you never have full bars?
Ok i'll try turning the 3G off (seeing as my SIM doesnt have 3G capability anyway! lol) How do i go about doing that?!
I do get full signal in places yes, its just the signal is utter crap on this phone compared to all of my past ones! Compared to an SPV C500 & C600 its rubbish!
start - settings - phone - band
change to your standard not auto. probably gsm rather than cdma.
do you get a bad reception with4 bars?
either way, I must say I have no problem with phone, but acknowledge many report poor phone performance.
Hi All, I have been reading the forum with great interest and trying to amass information so hopefully I can avoid sounding like a numpty when I ask a question, here goes;
I have an X1 on O2 UK and an unlocked Touch HD and both seem to have the same difficulty sustaining an EDGE data connection.
At work for example the phone is showing 2 bars of EDGE, as soon as I start using the phone even if its not data related the data symbol changes to G so assumedly my data speed drops, I dont know because I've never got the phone to sustain EDGE long enough to see if its any faster.
Can this be fixed with a particular ROM or does no one else experience it? Network is O2 UK.
Also I read on another thread you can only change your radio on a Pre-release X1i, is this true and what does it mean exactly? sorry, probably a newbie question.
Changing your radio means updating the Radio ROM version that looks after GSM, Bluetooth, wifi and FM... basically anything received or transmitted by radio. If you go use one of the official SE update ROMS from this thread...
http://forum.xda-developers.com/forumdisplay.php?f=471
... then your Radio ROM will be updated along with all the other ROM and OS files on your phone.
I have a similar problem with O2 and my X1. I may be lucky to get a H (HSDPA connection) for a couple of seconds, but the phone drops and attempts to reconnect the phone completely, GSM, GPRS and 3G. It also has trouble staying locked onto O2. I have a dual SIM adapter and my Orange SIM can go a whole day without dropping while the O2 one will drop 4-5 times a day.
I'm tempted to call up O2 and request a new SIM as my O2 SIM is getting quite old (about 5 years now). I'm wondering if these new specifications require updated SIMs.
Don't believe everything the bars/icon says! My X1i shows EDGE, but when surfing changes to 3G or sometimes H for a few seconds while actually downloading stuff. The H doesn't stay on to save battery, but everythings fast. (download something to test the speed, e.g. SPB Wireless shows 760kbit/s)
Bit of a n00b here, so apologies if I've posted this in the wrong place.
For the last ten days or so, my Touch HD has been experiencing issues when placing outgoing or receiving incoming calls. Despite apparently showing full 'H' or '3G' signal strength, a number of incoming calls are dropped, seemingly at random, and redirected to voicemail without the handset receiving the call, and without the caller hearing any 'ringing' (i.e. straight to voicemail).
There is no consistent pattern to these occurrences; in a test of 20 consecutive calls placed 30 seconds apart, the first three were directed to voicemail without ringing, followed by two successful consecutive calls, followed by a further 15 voicemail redirects.
Issues exist when placing outgoing calls too; in a further test of 20 consecutive calls, all but the penultimate attempt failed to successfully place a call; 19 of the attempts resulted in the handset displaying a "dialling" message for around 40-60 seconds, before a 'beep beep beep' indicated that the attempt had failed.
While most of the time, these failures occur while the handset claims to have acquired full or near-full signal strength, there have also been a number of instances where the handset has ditched all cellular connections, and goes from full 'H' to no service whatsoever; the only way to work around this is to then turn the phone radio off and back on again via the communications settings menu.
This is a standard HTC Touch HD acquired off network, and running mostly vanilla programs; HD Tweak is installed, but the only settings changed have been cosmetic.
ROM: 1.56.405.1 (43972) WWE
Radio: 1.13.25.24
I've been a WinMo handset owner for ten years, and I'm used to tweaking and customising devices, and while I'm no expert by any means when it comes to ROMs and the more technical aspects of these handsets, I do know what not to touch to avoid buggering the handset right up.
Aside from scratches to the screen (caused by a chipped stylus!), it has never been damaged in any way (dropped, knocked, bumped, crunched or moistened), and certainly nothing has happened in the last two weeks that could have been responsible for this kind of tits-up.
I've done everything I can think of short of a full hard-reset.
So... should I be considering a hard-reset? Is this likely to be a software/settings glitch rather than a hardware problem?
I'd be hugely grateful for any suggestions that members can put forward - and I'd be even more thankful if you could use the simplest language possible for my tiny mind to comprehend.
Huge thanks in advance for any help that you can offer.
I had the exact same things happen to me (although not quite as frequent). It happened after I started experimenting with flashing cooked ROMs to my device and upgraded the radio version to 1.14.25.24 which is what I think caused the problems.
I recently installed the rilphone.dll to go with the radio version (the cab has been added to the beginning of the thread for Radio 1.14.25.24 in the ROM development forum) and this seems to have fixed my problems.
Something else that should not be ignored is the problem may simply be your network operator - I would suggest you repeat the test when in another geographic location as the problem could occur when there is a shortage of capacity between your network operator's switch site and the base station to which you are currently connected.
Try that first, and if you don't get anywhere, consider upgrading your radio version to 1.14.25.24 using USPL and installing the accompanying rilphone.dll from the cab file. There are some very comprehensive guides to flashing custom ROM images in the ROM Devlopment forum, and flashing a new radio version will not require a hard re-set or any loss of your personal data or installed applications, although there are always risks involved when flashing new software to your device, so make sure you are aware of the risks before you proceed.
Good luck!
Budadank, many thanks for your notes - I'll give your suggestions a go, and hopefully that'll resolve some of the issues, or at least shed some light on the problem. I'm relieved to hear that I'm not the only one that's had this problem, and glad to hear that you managed to get it sorted; there's hope for me yet...
Cheers!
Same problems here with stock firmware
I tried other firmwares and came back to original in order to avoid these
problems with no luck
I also had the problem that I hear the other person fine but he does not
hear me (about 50% of the calls) and eventually the call was dropped
My operator is considered good
My N95 is 200% better than my Touch HD in the matter of phone -signal quality
It seems to me that the phone always tries to switch betwen 3g and gsm
The only "solution" I could find was to disable gsm and use only 3G...
i had a completely different experience with my N95. the reception quality was much worse than that of my Touch HD, and it would always do exactly what you said your HD does: dropping calls, directing calls to voicemail, although signal was full, etc. My HD had this problem only once and then I realised it was the SIM. After I had it changed, no more problems. So you could try to change your SIM, too.
On O2?
I had a similar problem switching from Orange to O2 on my HD.
I found this thread on the O2 forum that may help.
http://forum.o2.co.uk/viewtopic.php?t=23749
I did the sim bit in another phone to "provision" it and it seems to be staying connected better.
The reception is still poor but it doesn't seem to drop as much.
Not sure if your on the same operator but might be worth while trying?
I dumped my Orange contract after "the text" fiasco a few weeks ago and went with O2 simplicity but its pretty poor here, so I might end up back with Orange although without the 15 months of my contract remaining
Cheers
BimB
I put a new SIM 3 months ago.
The SIM does not seem to have any effect at the HD dropping calls
while in Auto mode.
In WCDMA mode the HD stays connected (if and when there is 3G signal)
In N95 with the same SIM I don't have any problems
it realy works
try this , it realy works
http://forum.xda-developers.com/showpost.php?p=4473103&postcount=165
I am in the same position, moved from Orange with their fiasco to O2.
My signal where I live was fine with ORange but shocking with O2.
I have put my sim in an old Nokia and the signal is fine and I can make calls.
I have spoken to CS and got the usual "your phone isnt supported" stories, and she tried to get settings but couldnt do it, but also said my sim was provisioned.
I have tried all the different radios, from 1.14, to 1.16 xperia, to 1.17 and no difference at all (well 1.17 made the phone unusuable for me).
Im pretty much fed up of it really, my HTC is a brick when im at home as its impossible to make calls with.
Is anyone experiencing poor reception with their Omnia 7? I could not send a text from mine today when my Dell Streak (on the same network) had no problem. I love the phone, but this is beginning to concern me.
No problem here
Using in T-mobile UK and no problem so far.
I would say it is better than with my old T8282, but now I am getting Orange coverage as well.
My previous phone sometimes was loosing signal at home now I havent spoted any problem with reception. Even international calls are nice and clear.
The network reception at my place is pretty bad - especially on my network. My HTC HD(Blackstone) had issues sending texts and quite often I only heard "noise" instead of the other person.
I had problems sending a text two times during the last week that I had my phone but calls worked with no problem at all - so it definitely is an improvement.
My old Nokia N95 8 GB had no problems whatsoever - please Nokia, won't you build me a nice WP7 Phone?
I'm on T-Mobile (UK) too, and have terrible signal in my workplace. My Omnia 7 seems to be exactly the same (i.e. shockingly bad) as my previous HTC Touch Pro2, HTC Touch Diamond, and the same as my collegue who sits next to me with his HTC Desire. At home I get full signal like I used to.
I have had one text fail to send, a few seconds later the signal had roamed onto Orange, and I had 4 bars. Text went instantly .
So in conclusion, no better/worse than any current or previous smartphone.